For immediate remote help with computer security issues, companies in Baton Rouge Louisiana have access to expert troubleshooting from Progent's certified security engineers. Progent's online service consultants are available to offer efficient and economical help with security issues that are impacting the viability of your network. Progent's accredited engineers are premier to support environments based on Windows, Linux, Apple macOS and OS X, Solaris, and popular derivatives of UNIX. Progent's broad array of services addresses firewall expertise, email security, protected system architecture, and disaster recovery preparedness. Progent's technical support staff has earned the world's top security accreditations including CISA and Information System Security Architecture Professional.
Progent provides online security support on a by-the-minute model without minimum minutes and without additional charges for setup or off-hour service. By charging per minute and by providing top-level expertise, Progent's pricing structure keeps costs under control and avoids scenarios where quick fixes turn into major charges.
Our Network Has Been Hacked: What Are We Supposed to Do Now?
In case you are now experiencing a security crisis, refer to Progent's Urgent Remote Technical Help to learn how to receive fast aid. Progent maintains a team of certified cybersecurity experts who offer online and on-premises support that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity posture to guard against future attacks.
For companies who have prepared carefully for an attack, the step-by-step incident response model promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a major security attack.
Introduction to Progent's Security Expertise
Coordinating network security as well as planning for restoring vital information and functions following an attack requires an on-going program that entails a variety of tools and procedures. Progent's certified security consultants can assist your business at all levels in your efforts to guard your information system, from security audits to designing a complete security strategy. Key areas covered by Progent's experts include Planning and Implementation, Information Recovery and Security Forensics, and Outsourced Filtering of Email-Borne Spam and Viruses.
Designing and Implementing Secure Networks
Every business ought to have a thoroughly thought out security plan that includes both preventive and responsive steps. The proactive plan is a set of precautions that helps to minimize vulnerabilities. The reactive strategy specifies activities to assist security staff to assess the damage resulting from an attack, repair the damage, record the experience, and revive business functions as quickly as feasible. Progent can show you how to build protection into your company processes. Progent can install auditing utilities, define and build a safe computer infrastructure, and propose procedures and policies that will optimize the safety of your computing environment. Progent's security professionals are available to help you to configure a firewall, deploy secure remote connectivity to e-mail and information, and configure an effective virtual private network.
If you are interested in an economical way for jobbing out your network security administration, Progent's 24x7 Network Support Packages feature automated online server monitoring and fast response to problems.
Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud infrastructure and that comply with government data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
System Recovery and Failure Analysis
Progent offers skill in recovering networks and servers that have been compromised, are quarantined, or have stopped working as a result of a security penetration. Progent can show you how to assess the damage resulting from the assault, restore ordinary functions, and recover information compromised as a result of the assault. Progent's security engineers can also oversee a thorough forensic analysis by examining activity logs and using a variety of advanced assessment techniques. Progent's background with security problems reduces your downtime and allows Progent to suggest efficient ways to prevent or contain new assaults.
Ransomware Removal and Restoration Expertise
Progent can provide the help of seasoned ransomware recovery consultants with the skills to restore an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware removal and recovery services.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT staff may take longer to recognize a breach and are less able to organize a quick and coordinated response. The more lateral progress ransomware can manage inside a target's system, the more time it will require to recover core operations and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can assist you to locate and quarantine breached servers and endpoints and guard clean assets from being compromised. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Work-from-Home (WFH) Security Expertise
Work-from-Home employees commonly utilize their personal computing devices and usually work in a unsecured physical space. This situation increases their susceptibility to malware threats and calls for careful deployment of firewalls, AV tools, multi-factor authentication, remote monitoring, thorough end-user training, and the creation of policies built on leading practices. Progent's seasoned team of Work-from-home solutions experts can assist your business to design, deploy and manage an effective cybersecurity solution that guards critical information resources in environments that incorporate telecommuters.
Patch Management Services
Progent's support services for patch management offer organizations of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information network. In addition to optimizing the protection and reliability of your computer network, Progent's software/firmware update management services allow your in-house IT team to focus on more strategic projects and tasks that derive maximum business value from your network. Read more about Progent's patch management support services.
Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based analysis technology to defend endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with legal and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Backup
Progent has worked with advanced backup/restore product companies to create ProSight Data Protection Services, a selection of offerings that deliver backup-as-a-service. All ProSight DPS services manage and monitor your data backup processes and enable non-disruptive backup and fast restoration of vital files/folders, applications, images, plus VMs. ProSight DPS lets your business avoid data loss caused by equipment failures, natural disasters, fire, cyber attacks like ransomware, user error, malicious insiders, or application bugs. Managed backup services available in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security companies to deliver web-based control and world-class security for all your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices. With 2FA, whenever you sign into a protected online account and enter your password you are requested to confirm who you are on a unit that only you possess and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be utilized for this added means of authentication such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate several verification devices. To learn more about Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's security engineers can provide world-class support in vital areas of computer security such as:
Security Vulnerability Audits and Security Compliance Assessment
Progent offers expertise with information risk evaluation software like Microsoft Baseline Security Analyzer or LANguard for performing a set of automatic network tests to identify potential security gaps. Progent has broad experience with these and similar tools and can assist you to understand audit reports and react appropriately. Progent's certified security consultants also offer web software validation and can perform expert assessments of corporate-wide security to assess your company's compliance with key global security standards including FISMA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless security including in-place wireless equipment plus portable handsets. Find out more details about Progent's Information Risk Evaluation and Security Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth consulting expertise for Cisco's entire family of protection and Virtual Private Network technologies such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Learn more details about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Expertise.
Other Firewall and Virtual Private Network Solutions
In addition to being expert in a broad range of protection solutions available from Microsoft and Cisco, Progent can provide organizations of all sizes top-level support for technologies from other important firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:
CISM Security Consulting Expertise
CISM defines the core skills and worldwide standards of performance that information security managers are expected to achieve. CISM provides executive management the assurance that consultants who have earned their accreditation possess the background and knowledge to offer effective security administration and engineering services. Progent can provide a CISM-certified support professional to help your enterprise in critical security disciplines including data security governance, vulnerability assessment, data protection program control, and incident handling management.
Learn additional details about Progent's Certified Information Security Manager Security Support Assistance.
CISSP Security Support Services
Progent's CISSP consultants are security specialists who have earned CISSP accreditation through verified experience, extensive study, and exhaustive testing. CISSP Certification recognizes expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Fields of expertise included under CISSP include security administration practices, security design and models, connection permission methodology, software development security, operations security, physical security, encryption, telecommunications, Internet security, and disaster recovery planning.
Read additional information concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure System Architecture
Progent's ISSAP Certified security consultants have been awarded ISSAP status after thorough testing and extensive hands-on work with information security architecture. ISSAP consultants have in-depth understanding of access management systems and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture.
Get additional details concerning Progent's ISSAP Accredited Protected System Infrastructure Engineering Services.
CISSP-ISSEP Certified Cybersecurity Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your organization to utilize current system security engineering theory and techniques in system development, evaluate system security designs based on cybersecurity engineering best practices, produce viable system designs that incorporate compliant cybersecurity features for all critical system functions, develop effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and propose practical cybersecurity solutions that balance your operational requirements with your company's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor credential is a recognized achievement that signifies mastery in information system security auditing. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive test overseen by the ISACA professional group. Progent can provide the services of a CISA-Premier security audit engineer able to help businesses in the fields of IS audit process, information technology governance, network assets and infrastructure lifecycle, IT service delivery, safeguarding information resources, and business continuity preparedness.
Find out the details about Progent's Certified Information Systems Auditor Support Services.
CRISC-certified IT Risk Management Consultants
The CRISC program was initiated by ISACA to validate an IT professional's skills to plan, implement, and support IS controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified consultant to help your company to create and carry out a business continuity plan that follows leading practices promoted by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management services are complementary to the support provided by Progent's CISA-Certified security engineers for objectively auditing your IS control design and also with the expertise of Progent's CISM experts for designing company-wide security policies and procedures.
Get more details about Progent's CRISC Network Risk Management Expertise.
GIAC Consulting Expertise
GIAC was established in 1999 to certify the skill of network security engineers. GIAC's goal is to assure that a certified security consultant has the knowledge necessary to deliver services in key areas of network, data, and program security. GIAC certifications are acknowledged by businesses and government organizations all over the world including U.S. National Security Agency (NSA). Progent offers the assistance of certified professionals for all of the security disciplines addressed within GIAC certification programs including assessing perimeters, incident handling, intrusion detection, web application security, and SIEM solutions.
Read additional details concerning Progent's GIAC Information Assurance Support.
Contact Progent for Computer Security Support
If your company is located in Baton Rouge Louisiana and you want network security engineering help, phone Progent at
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
|Baton Rouge||Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
|(225) 532-4100||Baton Rouge Network Support Services|
|New Orleans||1340 Poydras Street, Suite 1770
New Orleans, LA 70112
|(504) 684-2333||New Orleans Network Support Services|
|Shreveport||401 Market St
Shreveport, LA 71101
|(318) 693-1900||Shreveport Network Support Services|