For fast online assistance with network security problems, companies in Baton Rouge Louisiana have access to expert support from Progent's certified security engineers. Progent's online service consultants are ready to offer fast and low-cost help with security crises that threaten the productivity of your IT network. Progent's security engineers are premier to provide help for systems based on Microsoft, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide world-class support for vital security and restoration technologies such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restoration testing, immutable backup, and off-premises backup. Progent's wide selection of consulting services encompasses firewall technology, email security, protected system design, and business continuity planning. Progent's support staff has been awarded the world's most advanced security accreditations including GIAC and Information System Security Architecture Professional (ISSAP).

Progent offers remote security expertise on a per-minute basis without minimum call duration and no additional fees for sign-up or after hours support. By charging per minute and by providing world-class support, Progent's billing structure keeps costs under control and eliminates scenarios where simple solutions turn into major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when support personnel may be slower to recognize a penetration and are least able to organize a quick and coordinated defense. The more lateral progress ransomware is able to make inside a victim's system, the more time it will require to restore core IT services and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help organizations to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can help businesses to locate and quarantine infected servers and endpoints and guard undamaged resources from being compromised. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Should We Do Now?
Cybersecurity Consulting FirmIf your business is now experiencing a security emergency other than ransomware, go to Progent's Emergency Remote Computer Help to learn how to receive immediate assistance. Progent maintains a team of certified network security experts who offer online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to protect against future exploits.

For companies who have planned carefully for a security breech, the step-by-step post-attack handling model promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a serious security penetration.

Overview of Security Expertise
Managing network security plus preparedness for restoring vital information and systems after a security breach requires a continual process involving an array of technologies and processes. Progent's security engineers can support your organization at whatever level in your efforts to secure your information system, from security assessments to designing a complete security program. Key technologies covered by Progent's security consultants include Planning and Implementation, Data Restoration and Security Forensics, and Managed Protection from Email-Borne Attacks.

Designing and Building Secure Environments
Any company ought to develop a carefully thought out security plan that incorporates both proactive and responsive activity. The proactive plan is a set of steps that helps to minimize security gaps. The reactive plan defines procedures to help security personnel to assess the damage resulting from an attack, repair the damage, record the event, and revive network functions as quickly as possible. Progent can advise you how to design protection into your company processes. Progent can configure auditing software, define and execute a secure computer infrastructure, and recommend procedures and policies that will maximize the protection of your computing environment. Progent's security professionals are available to help you to configure a firewall, design protected offsite connectivity to email and information, and configure an effective virtual private network (VPN).

If your company is interested in an economical way for outsourcing your network security administration, Progent's Round-the-clock Network Support Services feature automated online network monitoring and fast resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that include physical and cloud-based resources and that are compliant with government data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Recovery and Failure Analysis
Progent has expertise in recovering systems and servers that have been compromised, are quarantined, or have stopped working following a security breakdown. Progent can show you how to evaluate the losses resulting from the attack, return your company to normal business operations, and retrieve information compromised as a result of the assault. Progent's security engineers can also oversee a comprehensive forensic analysis by going over activity logs and using other proven forensics techniques. Progent's background with security problems minimizes your business disruption and permits Progent to recommend efficient strategies to prevent or contain future attacks.

Ransomware Cleanup and Recovery Expertise
Progent can provide the services of proven ransomware recovery experts with the skills to restore an environment that has suffered an attack by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock. For more information, see ransomware cleanup and recovery consulting.

Work-from-Home Cybersecurity Expertise
Work-from-Home workers typically utilize their own computers and usually work in a unsecured physical area. This situation multiplies their susceptibility to cyber attacks and calls for judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, thorough end-user education, and the development of policies built on best practices. Progent's veteran group of at-home workforce support consultants can assist your business to design, configure and maintain a compliant cybersecurity solution that guards vital IT assets in networks that include remote workers.

Patch Management Services
Progent's managed services for patch management provide organizations of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. Besides maximizing the security and functionality of your computer network, Progent's patch management services permit your IT staff to focus on line-of-business projects and activities that deliver the highest business value from your network. Learn more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat management platform that features AI software and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in a few minutes to guard popular endpoints against increasingly sophisticated threats including ransomware, familiar and zero-day malware, trojan viruses, hacking toolkits, memory exploits, malicious scripts, destructive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial endpoint response software deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware breach. For additional details, see Progent's SentinelOne-powered Extended Detection and Response expertise.

Support for Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver continuous, concurrent, programmable testing of your internal and perimeter network so you can expose, prioritize, remediate, and verify security weaknesses before threat actors can take advantage of them. Progent can provide the skills of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to perform thorough penetration tests of your network perimeter and your internal IT infrastructure in order to evaluate your present security posture. Progent's NodeZero experts can also assist you to harden your existing network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To learn more information about Progent's threat assessment services powered by on NodeZero's pentest products, visit Consulting Support for NodeZero's PEN Test Platform.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion testing is an important component of any comprehensive network security plan. Progent's security experts can run thorough penetration tests without the awareness of your organization's in-house network support staff. Stealth penetration checking uncovers whether current security defense tools such as intrusion detection alerts and event log analysis are correctly configured and actively observed. Progent can provide continuous automatic penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks typical of the latest strains of ransomware. Learn more about Progent's Stealth PEN Evaluation Experts.

Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight series of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's next generation behavior-based analysis tools to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a single platform to automate the complete malware attack progression including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies packaged within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you prove compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also assist your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup
Progent has partnered with advanced backup product companies to produce ProSight Data Protection Services (DPS), a selection of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and track your backup processes and allow non-disruptive backup and rapid recovery of vital files, apps, images, and VMs. ProSight DPS helps you protect against data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, user error, ill-intentioned employees, or application glitches. Managed services in the ProSight DPS family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these managed services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other personal devices. Using Duo 2FA, when you sign into a protected application and enter your password you are requested to verify your identity via a unit that only you have and that is accessed using a separate network channel. A wide selection of out-of-band devices can be used as this added form of ID validation such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may register multiple validation devices. For more information about ProSight Duo identity validation services, go to Duo MFA two-factor authentication (2FA) services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to a different hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time spent searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified engineers offer world-class expertise in key areas of computer protection such as:

Security Vulnerability Audits and Security Compliance Assessment
Progent provides expertise with information risk evaluation software such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic system tests to uncover potential security problems. Progent has broad experience with these utilities and can assist your company to understand assessment results and respond appropriately. Progent's certified security engineers also can perform web software testing and can conduct expert evaluation of corporate-wide security to determine your organization's compliance with key industry security standards such as FISMA, PCI, and ISO. In addition, Progent can evaluate the strength of your wireless security including stationary wireless appliances as well as portable devices. Read more information concerning Progent's Security Vulnerability Evaluation and Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting expertise for Cisco's complete range of protection and VPN technologies such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Learn more details about Cisco Protection, VPN and Aironet Wireless Help.

Additional Firewall and VPN Consulting Services
In addition to being expert in a wide array of protection solutions from Microsoft and Cisco, Progent can provide businesses of all sizes advanced consulting for technologies from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:

CISM Security Consulting Services
CISM Consultants for Baton Rouge LouisianaCertified Information Security Manager identifies the basic competencies and worldwide benchmarks of service that information security professionals are required to master. It provides business management the assurance that consultants who have been awarded their CISM possess the background and skill to provide efficient security management and consulting services. Progent can offer a CISM-certified support professional to help your organization in vital security areas including information security governance, risk management, information security process management, and incident handling support.

Learn additional information concerning Progent's Certified Information Security Manager Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Premier System Security Consultants for Baton Rouge LouisianaProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP certification as a result of demonstrated professional work, extensive study, and formal examination. CISSP Certification recognizes mastery of an international standard for IT security. ANSI has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge included under CISSP include security management procedures, security design and test systems, access permission methodology, applications development security, operations security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.

Find out more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

CISSP-ISSAP Certified Consultants for Secure System Architecture
CISSP Information Systems Security Architecture Professionals for Baton Rouge LouisianaProgent's ISSAP Premier cybersecurity experts are specialists who have earned ISSAP status after rigorous examination and significant hands-on work with network security design. ISSAP security experts have comprehensive knowledge of access management systems and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can help your business with all phases of architecture security.

Learn more details concerning Progent's ISSAP Accredited Secure System Infrastructure Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to utilize current system security engineering theory and processes in system development, evaluate system security designs according to cybersecurity engineering best practices, produce cohesive system designs that include compliant cybersecurity features for all critical system functions, develop effective design strategies to provide operational security, perform comprehensive risk analysis, and propose practical cybersecurity models that balance your operational goals with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Professional Services
Certified Information Systems Auditor (CISA) Consultants for Baton Rouge LouisianaThe Certified Information Systems Auditor credential is an important achievement that indicates mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo a comprehensive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier security audit professional able to assist businesses in the fields of information systems audit services, IT administration, network assets and architecture lifecycle, information technology support, safeguarding information resources, and disaster recovery planning.

Learn the details concerning Progent's CISA Consulting Expertise.

CRISC Network Risk Mitigation Experts
CRISC-certified Network Risk Consultants for Baton Rouge LouisianaThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate an IT professional's skills to design, deploy, and support information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist your company to create and carry out a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and IT budget. Progent's risk management services are complementary to the support provided by Progent's CISA-Premier security engineers for objectively assessing your IS management design and also with the expertise of Progent's CISM-certified experts for implementing security policies and procedures.

Read additional information about Progent's CRISC IT Risk Management Expertise.

Global Information Assurance Certification Consulting Services
Network Security Experts with GIAC Certification for Baton Rouge LouisianaGIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security professionals. GIAC's goal is to verify that a certified professional possesses the skills needed to deliver services in critical areas of network, data, and application program security. GIAC certifications are acknowledged by companies and institutions throughout the world including U.S. NSA. Progent can provide the assistance of certified professionals for all of the network security disciplines addressed under GIAC accreditation programs such as auditing security systems, security incident handling, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.

Read additional information concerning Progent's GIAC Information Assurance Services.

Depend on Progent for Computer Security Help
If your organization is located in Baton Rouge Louisiana and you're looking for network security consulting expertise, phone Progent at 800-993-9400 or refer to Contact Progent.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services




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    Progent can provide the part-time or temporary services of a veteran Chief Information Officer who can provide a broad perspective to assist your company select and support network technology appropriate for your current situation and that can serve as a firm basis for your growth. Progent's temporary CIO consulting services provide economic advantages to companies trying to optimize the benefits from their IT investment but who are unable or unwilling to take on another executive-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of engineers certified to support all leading OS platforms and connectivity technologies plus a broad range and business software, Progent is in an ideal position to provide unbiased advice along with expert technical support for building and maintaining IT solutions that fit the particular needs of your organization.

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    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco's security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to evolve with your changing business needs. Progent's Cisco-Premier network experts are familiar with Cisco's complete line of products targeted at preventing information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco technology to achieve safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user certification, permissions, and accounting from a graphical Web interface.

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    Cisco's Meraki MS line of access and aggregation switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting to help you to design and deploy a productive network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to ensure security, develop and test a disaster recovery plan, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.

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    Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financial management, inventory control, operations, capacity planning, purchasing, sales, supply chain, and advanced analytics. Progent's Dynamics 365 Business Central experts can help company to manage your older Dynamics NAV system or migrate efficiently to a cloud-based, on-premises, or hybrid deployment model.

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    Progent's wireless consultants can help small companies plan, choose, evaluate, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of protection that matches or exceeds wired interfaces. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and install the wireless link technology that fit best with your business requirements.

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    ProSight Next Generation Endpoint Protection Support and Setup

    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology by SentinelOne to defend endpoints and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the complete malware attack progression including filtering, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.

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  • Lync Server 2013 and Cisco Unified Communications Consulting Services Lync Server 2013 Mobility Services Consulting
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    Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and transmit email, search the Exchange global address list, import addresses, sync up appointments, and alert people to conferences with your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage training.

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  • VMware ESXi Hypervisor Consultancy
    Open Now Professionals VMware VCDX

    Progent offers the support of a certified VMware VCDX consultant to help you plan, configure, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.

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  • Microsoft DPM 2010 Backup Service Online Troubleshooting Microsoft DPM Offsite Data Backup Service Support and Help
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  • Microsoft Exchange 2007 Consult IT Consultant Microsoft Exchange
  • Microsoft Exchange Consultant Services Exchange Server Professional
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  • Microsoft Hybrid cloud Consultants Engineer Multiple cloud management
  • Microsoft Office XP Information Technology Integrators Microsoft Solutions Provider
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    Progent can help your business to understand the many subscription options offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.

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    If your company runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire organization in a wide array of security areas such as security administration practices, security design and models, access management products and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP define the basic competencies and worldwide standards of performance that information security professionals are required to possess. These certification offer executive management the assurance that those who have earned their CISA or CISM certification have the background and knowledge to deliver effective security management and engineering services.

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  • 24x7x365 Technical Support Data Protection Manager 2016 ReFS
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    System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore capabilities for Microsoft environment. Data Protection Manager 2016 offers application-aware backup for key platforms like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux VMs, works with VMs running on Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to design, deploy, manage, and repair an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous version of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide occasional guidance to resolve challenging issues or provide end-to-end project management support to help you finish your Data Protection Manager 2016 deployment on schedule and within your budget.

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  • Solaris Consult
    Integration Sun Solaris

    Progent's Solaris family support experts offer small businesses and software developers help with managing and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent offers your business contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with an easy single source to help you create and manage a secure and reliable mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite consulting, application development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud infrastructure into a seamless information management system.

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    Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

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    ProSight Virtual Hosting Engineers

    Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete information technology outsourcing solution that improves network availability and security, reduces management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and key application servers hosted in a secure and reliable data center on a fast, high-availability virtual server set up and maintained by Progent's network service professionals.

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    The QTS Internet Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation facility or if you are planning on migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of budget-friendly consulting services including colocation relocation, system deployment and updates, infrastructure optimization, project management services, virtual server configuration, offsite monitoring, automated system management, software programming, business continuity planning, data security evaluation, and the support of the Progent Test Lab.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key applications by providing centralized, mixed-platform tracking of physical and virtual infrastructure deployed across local datacenters and cloud environments. Progent's SCOM consulting group offers advanced remote and onsite expertise to assist businesses of any size to plan, implement, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can help your company to move to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.

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    ransomware cleanup and restore Consultant

    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800

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    The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent information assurance consultant. The interview is intended to evaluate your company's preparedness either to block ransomware or recover quickly from a ransomware attack. Progent will consult with you personally to collect information about your current antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient security and backup/recovery environment that reduces your exposure to a ransomware attack and meets your company's requirements.

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    Progent can help small and medium-size organizations to provision their home-based employees with efficient access to public cloud resources.

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    Progent's Shared Help Desk service makes it possible for your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.

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    Progent can assist small and medium-size organizations to deploy and debug teleconferencing solutions to allow their at-home workforce to communicate efficiently with fellow workers and clients.

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    Progent's Microsoft-certified Windows 2003 Server consultants can provide network help and expert consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Windows 2003 upgrade, integration, update, and maintenance services include network design, installation, project management, on-premises and off-site network support and repair, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.

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    Progent's Cisco Catalyst 802.11ax AP consultants can provide economical remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.

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    This page includes the latest updates on cybersecurity threats, fixes, and best practices. Call or email Progent if you need assistance securing your system against the latest IT security threats.

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  • Security Companies Juniper Junos J-Web
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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • 24 Hour Microsoft Operations Manager Case Study
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    Before Progent's MOM-based solution, network issues were approached reactively, after users were impacted by them. With the help of proactive, automated alerts and trend reports created by MOM, Progent is now able to address server issues before they grow to be serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients know that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class reliability, safety and performance.


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