To get immediate online help with network security issues, businesses in Baton Rouge Louisiana can find high-level troubleshooting from Progent's security engineers. Progent's remote support consultants are ready to offer effective and economical help with security emergencies that threaten the viability of your network. Progent's accredited security engineers are certified to provide help for systems powered by Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide advanced guidance for key cybersecurity and recovery solutions such as AI-driven EDR (End Point Protection and Response), Managed Detection and Response, full system restore validation and testing, immutable backup, and off-site backup. Progent's wide array of services addresses firewall expertise, email filtering and encryption, protected network design, and disaster recovery planning. Progent's technical support staff has been awarded the world's top security accreditations including Global Information Assurance Certification and Certified Information Systems Security Professional.
Progent provides remote security support services on a by-the-minute model without minimum call duration and without additional charges for setup or after hours service. By charging by the minute and by providing world-class support, Progent's pricing policy keeps expenses under control and eliminates scenarios where simple solutions turn into major bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when support staff are likely to be slower to recognize a penetration and are least able to mount a rapid and coordinated defense. The more lateral movement ransomware is able to manage within a target's system, the longer it takes to restore basic operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide you to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can assist businesses to locate and isolate infected servers and endpoints and guard undamaged assets from being penetrated. If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do?
If you are now fighting a security emergency other than ransomware, visit Progent's Urgent Remote Computer Support to learn how to receive fast assistance. Progent maintains a pool of veteran cybersecurity experts who can provide online and on-premises support that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to guard against future attacks.
For companies who have prepared carefully for an attack, the formal incident handling model promoted by GIAC is Progent's recommended method of reacting to a serious security attack.
Overview of Progent's Security Services
Coordinating network protection as well as preparation for recovering vital information and systems following a security breach requires a continual program that entails an array of technologies and processes. Progent's certified consultants can support your organization at any level in your efforts to secure your IT network, from security audits to creating a complete security program. Some areas supported by Progent's security engineers include Planning and Implementation, Data Recovery and Security Forensics, and Managed Protection from Email-Based Attacks.
Designing and Implementing Protected Networks
Every business ought to have a carefully considered security strategy that includes both proactive and reactive steps. The proactive strategy is a set of steps that helps to reduce security gaps. The reactive strategy defines activities to assist IT personnel to inventory the damage caused by a breach, remediate the damage, record the experience, and revive network activity as soon as feasible. Progent can show you how to design protection into your business processes. Progent can install auditing utilities, define and implement a secure IT architecture, and recommend procedures and policies that will optimize the safety of your computing environment. Progent's security experts are ready to assist you to set up a firewall, deploy safe offsite connectivity to e-mail and data, and install an effective VPN.
If your company is looking for an affordable option for outsourcing your network security management, Progent's 24x7 Monitoring Options include automated remote server monitoring and fast resolution of problems.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud resources and that are compliant with regulatory security standards. (Find out about Progent's Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
System Restoration and Failure Analysis
Progent offers skill in recovering systems and servers that have been hacked, are in question, or have stopped working as a result of a security breakdown. Progent can help determine the damage resulting from the assault, restore ordinary business operations, and recover information compromised as a result of the attack. Progent's certified engineers can also manage a comprehensive failure analysis by examining activity logs and utilizing a variety of proven assessment tools. Progent's background with security consulting minimizes your downtime and allows Progent to recommend effective measures to prevent or mitigate new attacks.
Ransomware Removal and Recovery Services
Progent offers the services of proven ransomware recovery experts with the skills to restore an IT network compromised by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. To find out more, see ransomware cleanup and recovery services.
Work-from-Home (WFH) Security Expertise
Work-from-Home staff members commonly use their own computers and usually work in a poorly secured physical area. This situation increases their vulnerability to cyber attacks and calls for careful deployment of firewalls, AV tools, multi-factor authentication, remote monitoring, thorough end-user education, and the development of policies built on leading practices. Progent's seasoned roster of Work-from-home solutions consultants can assist you to design, configure and manage an effective cybersecurity solution that protects critical information resources in environments that include at-home workers and hybrid workers.
Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. Besides maximizing the protection and functionality of your computer network, Progent's patch management services allow your IT team to focus on line-of-business initiatives and activities that deliver the highest business value from your network. Find out more about Progent's patch management support services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that features AI software and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in minutes to protect popular endpoints against modern assaults including ransomware, known and brand-new malware, trojans, hacking tool sets, RAM exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is always the initial endpoint response tool activated by Progent to provide control and visibility of a client's system at the outset of a ransomware breach. For more information, refer to Progent's SentinelOne-powered Extended Detection and Response solutions.
Expertise with Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, programmable testing of your internal and perimeter network so you can expose, rank, fix, and verify security weaknesses before threat actors can exploit them. NodeZero pentests can strategically insert so-called tripwires such as bogus credentials to detect whether your system is actively being targeted along proven attack vectors. Tripwires provide sufficient information to allow you to react quickly with your incident response tools and procedures before an assailant can do serious damage. Progent can provide the skills of a NodeZero Certified Operator who can help you to use NodeZero to perform thorough penetration tests of your network perimeter and your internal IT infrastructure so you can evaluate your present security posture. Progent can also help you to strengthen your existing network security and can help you to plan and deploy a unified cybersecurity strategy that simplifies management and provides optimum protection for on-premises, multi-cloud, and perimeter IT resources. To learn additional information about Progent's threat analysis services powered by on NodeZero's penetration test products, refer to Consulting Support for NodeZero's PEN Test Products.
Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion checking is a key component of any overall IT system security strategy. Progent's security experts can perform extensive penetration checks without the knowledge of your company's in-house network support staff. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion detection alerts and event log monitoring are properly configured and consistently observed. Progent can implement ongoing autonomous penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, missing patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-front attacks typical of the latest versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Services.
Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior machine learning tools to defend endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the entire threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with legal and industry data security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent's consultants can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup/restore product companies to create ProSight Data Protection Services (DPS), a family of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your backup operations and allow non-disruptive backup and fast restoration of critical files/folders, apps, system images, plus VMs. ProSight DPS helps your business avoid data loss caused by equipment failures, natural disasters, fire, cyber attacks such as ransomware, user mistakes, malicious employees, or application bugs. Managed backup services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these managed services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security vendors to deliver centralized management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, when you sign into a secured application and give your password you are requested to confirm your identity via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be utilized for this second form of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You may register several verification devices. For more information about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication services for teleworkers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
Special Security Expertise Offered by Progent
Progent's security consultants offer world-class support in vital areas of network security such as:
Vulnerability Audits and Compliance Assessment
Progent provides experience with security evaluation tools like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic network scans to uncover possible security holes. Progent has broad experience with testing tools and can assist you to understand assessment reports and respond efficiently. Progent's security consultants also offer web software testing and can perform expert evaluation of corporate-wide security to assess your company's compliance with important industry security specifications such as FISMA, NIST, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless protection including stationary wireless appliances as well as portable devices. Find out additional details about Progent's Security Vulnerability Evaluation and Compliance Assessment.
Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth consulting expertise for Cisco's entire family of protection and Virtual Private Network technologies such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, secure broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Get more information about Cisco Security, VPN and Wireless Consulting.
Other Firewall and Virtual Private Network Solutions
In addition to supporting a wide array of network security technologies from Microsoft and Cisco, Progent can provide companies of all sizes advanced engineering services for solutions from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:
Find out the details about Progent's Certified Information Security Manager Security Support Assistance.
CISSP Security Consulting Expertise
Progent's CISSP consultants are cybersecurity engineers who have been awarded CISSP accreditation through verified professional work, rigorous study, and exhaustive testing. CISSP Certification indicates expertise in a worldwide standard for information security. ANSI has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise included under CISSP include security administration procedures, security architecture and test systems, access control systems, software development security, operations security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.
Get additional information about Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure Network Infrastructure
Progent's ISSAP Premier security consultants are specialists who have earned ISSAP accreditation after rigorous testing and substantial hands-on work with network security design. ISSAP security experts have acquired comprehensive understanding of access control mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.
Read the details concerning Progent's ISSAP Accredited Protected IT Infrastructure Consulting Support.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to help your enterprise to follow modern system security engineering theory and techniques in system development, evaluate system security designs according to cybersecurity engineering leading practices, create cohesive system designs that include compliant cybersecurity features for all key system functions, develop effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical security models that balance your operational goals with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Consulting Expertise
The CISA accreditation is a prestigious achievement that signifies expertise in information system security auditing. Certified by ANSI, the CISA accreditation has consultants undergo an exhaustive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Certified security audit consultant trained to assist businesses in the areas of IS audit services, IT enforcement, network assets and architecture planned useful life, information technology service delivery, safeguarding data assets, and business continuity preparedness.
Learn additional information concerning Progent's CISA Professional Expertise.
CRISC Network Risk Mitigation Consultants
The CRISC program was initiated by ISACA in 2010 to verify a consultant's skills to design, implement, and support information system control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified consultant to assist you to create and execute a business continuity or disaster recovery plan that follows industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the services provided by Progent's CISA-Premier security engineers for impartially auditing your IT control design and with the services of Progent's CISM-certified consultants for designing company-wide security policies.
Read additional information concerning Progent's CRISC-certified Network Risk Mitigation Services.
GIAC (Global Information Assurance Certification) Consulting Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security experts. GIAC's goal is to verify that an accredited professional has the skills appropriate to deliver services in critical areas of network, data, and program security. GIAC accreditations are acknowledged by businesses and government organizations around the world including U.S. National Security Agency. Progent can provide the assistance of GIAC certified security engineers for any of the security services addressed within GIAC accreditation topics such as assessing perimeters, incident handling, intrusion detection, web application security, and security information and event management (SIEM) solutions.
Find out additional information about Progent's GIAC Information Assurance Support.
Contact Progent for Computer Security Help
If your company is located in Baton Rouge Louisiana and you need computer security support services, telephone Progent at
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
City | Address | Phone | Link |
Baton Rouge | Executive Offices of Baton Rouge, 804 Main Street Baton Rouge, LA 70802 United States |
(225) 532-4100 | Baton Rouge Network Support Services |
New Orleans | 1340 Poydras Street, Suite 1770 New Orleans, LA 70112 United States |
(504) 684-2333 | New Orleans Network Support Services |
Shreveport | 401 Market St Shreveport, LA 71101 United States |
(318) 693-1900 | Shreveport Network Support Services |