Enlarging your remote workforce can have a significant impact on network architecture, security/compliance, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that support at-home workers. Progent can help your Baton Rouge organization to select the right technologies and follow leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent can provide services that go from as-needed guidance for helping you over challenging IT bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can assist Baton Rouge, Louisiana organizations to succeed with any facet of building a high-performing work-from-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and unified management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed for a remote work environment can be particularly complex if you must manage a combination of personal equipment like PCs and notebooks, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's experience delivering online help for both outdated and modern technologies in virtual office solutions allows you to make cost-effective use of your available network infrastructure and offers fast access to top-tire consultants for implement necessary upgrades. Services available from Progent to assist you to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authorized at-home workers to use IT assets located at your corporate data center or in a public cloud. Progent can help your company to configure and manage VPN connections between your at-home workforce and your various IT resources by providing online VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your telecommuters to set up Cisco's popular AnyConnect client software to provide secure VPN connections for a broad selection of devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and use a remote PC's desktop. This technology provides network managers more control over the digital environment of telecommuters and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home computer networks to the Internet and typically support VPN connections, home wireless connectivity, and firewalls. Progent offers top-tier online consulting for integrating routers from a variety of vendors. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting the whole family and visitors, are frequently used by at-home employees to access their Internet router for work. This can create performance and cybersecurity problems. Progent can assist you to resolve these problems by delivering services that include Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP integration assistance.
  • Internet connectivity solutions impact the performance and availability of connections between telecommuters and the company network. Line-of-business processes might require backup Internet connections in case the normal connection fails. Progent can provide expertise for picking Internet service providers, choosing appropriate service packages, and configuring redundant Internet access. See Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Baton Rouge, Louisiana business, call 1-800-993-9400 or visit Contact Progent.