Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Baton Rouge company to pick the appropriate tools and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and delivers maximum value. Progent offers support services that go from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can help Baton Rouge, Louisiana businesses to with any facet of building a high-performing work-from-home environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and unified management.
Network Infrastructure for Teleworkers
Setting up the network infrastructure needed for an at-home work environment can be especially complex if you must manage a mix of worker-owned hardware like desktop computers and laptops, routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware levels. Progent's background delivering remote help for both legacy as well as current IT products in remote office venues enables you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for making essential upgrades. Support services available from Progent to assist your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network connectivity allows you to establish a secure connection for authorized remote workers to access IT resources located at your company data center or in the cloud. Progent's consultants can help your company to deploy and manage VPN access between your at-home workforce and your key network resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your remote workers to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad range of devices including Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a teleworker to view and use a remote PC's desktop. This technology provides IT managers more control over the computing environment of telecommuters and offers remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide expert remote support for integrating routers from a range of vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, often shared by families and visitors, are commonly utilized by at-home employees to access their router for work. This can create performance and cybersecurity problems. Progent can assist you to resolve these issues by delivering expertise like Aironet configuration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi wireless access point setup assistance.
- Internet access methods impact the performance and reliability of connections between telecommuters and the corporate data center. Business-critical applications might demand backup Internet access in case the normal connection fails. Progent offers guidance for identifying service providers, selecting appropriate bandwidth and data volume bundles, and setting up redundant Internet connections. Refer to Internet access integration services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Baton Rouge, Louisiana business, call 1-800-993-9400 or refer to Contact Progent.