Baton Rouge Remote Workforce Connectivity Consulting Partner
Network Infrastructure Configuration Consulting Experts
Enlarging your at-home workforce can have a major impact on network infrastructure, security, and company processes. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Baton Rouge company to select the appropriate tools and adhere to best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns top value. Progent offers services that go from as-needed guidance for helping you past challenging IT bottlenecks to full project management to help you carry out business-critical initiatives.
Progent can assist Baton Rouge, Louisiana businesses to succeed with any facet of creating a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and centralized management.
Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support a remote workforce can be particularly complex if you have to accommodate a mix of personal equipment like desktop computers and notebooks, Internet routers, and wireless APs from various vendors and with a variety of OS software and firmware releases. Progent's experience delivering online help for both legacy as well as current IT products in virtual office solutions enables you to make cost-effective use of your existing infrastructure and offers ready access to expertise for implement necessary upgrades. Services offered by Progent to assist your company to implement a high-functioning telecommuting infrastructure include:
- VPN technology allows you to establish a safe connection for authenticated at-home employees to access IT resources located at your corporate data center or in the cloud. Progent's consultants can help your company to deploy and manage VPN access between your at-home workforce and your various IT resources by providing online VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your at-home workers to set up Cisco's popular AnyConnect software to provide secure VPN connections for a wide range of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and interact with a remote PC's desktop. This technology gives network managers more control over the computing ecosystem of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home computer networks to the Internet and support VPN connections, local wireless connectivity, and firewalls. Progent offers top-tier remote support for integrating routers from all major vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by the whole family and visitors, are frequently used by at-home employees to access their router for work. This can cause throughput as well as security issues. Progent can assist businesses to mitigate these problems by delivering services like Aironet configuration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti WiFi AP setup assistance.
- Internet access solutions affect the speed and availability of connections between at-home workers and the company data center. Business-critical applications might require backup Internet access in the event the normal connection breaks. Progent can provide expertise for picking Internet service providers, choosing sensible bandwidth and data volume packages, and setting up fault-tolerant Internet access. See Internet connectivity solutions.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Baton Rouge, Louisiana organization, call
An index of content::
Consultant Services Shared Help Desk
Shared Computer Support Help Desk Remote Consulting
Progent's Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Aironet 700 Access Point Configuration
Support and Integration Aironet WiFi Management
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or on-premises integration and debugging support to assist your organization to design, implement, update, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your unique workplace layout, building structure, and anticipated workloads.
Clustering Windows Server 2008 Integration Support
Microsoft Windows 2008 Cluster Server IT Consultants
The server cluster feature set incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the deployment, configuration, and administration of clusters that provide improved levels of system availability, protection, efficiency, and versatility. New or enhanced features include cluster verification, easier configuration and installation, unified cluster administration, redesigned cluster infrastructure for increased availability, better security and quorum models, fewer failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help your company assess the advantages of Windows clustering, design and execute a deployment, educate your IT personnel to manage your failover clusters, deliver ongoing consulting and technical help services, and produce and validate a disaster recovery procedure.
Multi-site Software Consulting
Consulting Site Move
For large businesses, Progent can supplement internal IT staffs by providing world-class background in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can perform as a seamless local extension of corporate network management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, system design, Sarbox compliance, project planning, and world-class support for multiple location office environments powered by Enterprise Windows. Progent can provide field engineers and technicians to help with a site relocation or office move, or a network designer to assist with building or utilizing an Internet Data Center or Hosting Facility.
ISA 2004 Firewall Engineer
ISA 2004 Remote Technical Support
Progent's certified Forefront TMG and ISA Server 2006 experts can help you to plan, install, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, speed and ease-of-use that your business requires.
SonicWall NSA Firewall Protect
SonicWall TZ300 Firewall Cybersecurity Firm
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection plan and build security into your corporate operations.
Award Winning Desktop Technology On-site IT Support
Microsoft Desktop Computer Service Providers
Progent can provide a variety of low-cost online and on-premises support services to assist you to install, administer, and debug desktops and handhelds powered by Windows, macOS/OS X, iOS, Android, or Linux.
Case Study School Wireless
Immediate Proxim Wireless Case Study
Progent provided a wireless integration environment that allowed a school to increase efficiency and eliminate the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for connecting remote locations as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution provided improved bandwidth and dependability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it provided protection against outside interference.
Outsourcing Virtual Machine Manager 2016
SCVMM 2016 Storage QoS Support Outsourcing
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a unified solution for configuring and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate smoothly from older versions of Virtual Machine Manager, design workflows for creating and deploying VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential advantages of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals offer world-class Windows Hyper-V consulting and VMware vSphere expertise.
Dynamics GP Web Services Specialist
Dynamics GP Continuum Professional
Progent's expert solution designers and programmers can help your business to build customizations to Microsoft GP/Great Plains that support the special requirement of your organization while retaining the benefits of seamless Windows integration. Progent can also offer help with a selection of development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Dynamics GP 2013 IT Consultant
Dynamics GP Great Plains Software Online Troubleshooting
Microsoft Dynamics GP/Great Plains 2010 accounting software is a full-featured business management solution that unifies information and processes throughout your business, interfaces seamlessly with other applications, and connects workers, customers and suppliers unrestricted by time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for financials, analytics and reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a robust, secure computer and network infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full potential of Microsoft Dynamics GP 2010.
Active Directory Health Check Consultants
Emergency Network Infrastructure Health Audit Consultancy
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a cleaner and safer AD environment. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with government and industry security standards, higher utilization of network resources, faster troubleshooting, more dependable backup and restore, and less downtime.
Urgent Small Office Information Technology Management
Information Technology Outsourcing Firm Small Office
Progent's Microsoft and Cisco certified computer engineers can provide advanced help with a wide range of technologies and can provide that expertise by phone nationwide or onsite in select cities across the United States and anywhere in California. Progent provides online support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft Windows and UNIX-based platforms. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest connectivity problems, plus the support of CISA-accredited security consultants to assist with complex security planning and troubleshooting. Progent has provided online troubleshooting to companies in all 50 states in the U.S.
24-Hour Information Systems Security Engineering Professional (ISSEP) Server Installation
Nortel Networks Certified Support Expert (NNCSE) Systems Engineer
Progent provides customers the services of engineers who have earned some of the IT industry's most prized credentials. Progent thinks that customers have the right to know that their IT service consultants have accredited training plus broad real-world field experience so that Progent's clients can use Progent's support with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts brings priority for significantly better vendor assistance than is offered to non-certified service providers, allowing Progent to offer customers a better level of IT support. In other cases, major certifications such as CISM or CISSP for IT security can aid corporate clients to show compliance with regulatory demands by using the services of recognized IT experts.
Linux Network Monitoring, Nagios and MRTG Consult
Nagios Online Help
Network monitoring commonly entails observing a network's resource usage in order to identify throughput backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that work under Linux or UNIX and can be used to monitor multi-OS networks where UNIX and Windows operate together. Progent's network integration engineers can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX support services offer small businesses and programmers assistance with managing and supporting UNIX/Linux and Solaris systems that work with Microsoft-based products.
Consultant Services Cisco ACNS, Cisco CDN Software
F5 Networks 3-DNS Online Consulting
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content delivery technology such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Juniper SA700 SSL VPN Information Technology Consulting
Juniper SA4500 SSL VPN Cybersecurity Firm
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Offsite BDR Services Consultants
Technology Professional ProSight DPS ECHO Backup and Recovery Services
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows fast restoration of vital data, apps and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your critical information.
VMware vCloud Suite Consult
VMware VirtualCenter Engineer
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, deploy, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud tools for administering private and hybrid cloud solutions that deliver high uptime, fault tolerance, and disaster recovery.
Spora ransomware recovery Consult
Consultant ransomware cleanup and recovery
Progent's seasoned ransomware recovery consultants can assist you to rebuild an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Symantec VPN Testing
Immediate Symantec Security Security Audit Services
Progent's Symantec consultants can help you support discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor family or show you how to migrate to current firewall/VPN technology. Progent can also help you design and implement a comprehensive security plan that can incorporate firewall/VPN devices and utilities, outsourced security and network defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop resource for continuing technical support, administration, training, and security consulting.
VMware NSX Hybrid Cloud Consultants
After Hours Consulting VMware Cross vCenter NSX
VMware's NSX virtual network technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the entire logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to plan, deploy, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.
PowerPivot for Excel IT Services
SQL Server 2012 AlwaysOn Failover Cluster Information Technology Consulting
Progent can provide the expertise of certified consultants and seasoned software programmers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and security professionals to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Server Integrators Small Office
Small Office Consultancy
For small businesses considering Progent's IT outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
SCCM 2012 Windows 2010 Provisioning Specialist
SCCM 2012 Mobile Device Management Integration Support
Progent can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management platform or help you to enhance your existing SCCM 2012 environment to support your evolving business needs. Also, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Citrix FlexCast Specialists
desktop and application virtualization Consultancy
Citrix has developed a powerful line of products that provide advanced manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the business advantages of Citrix virtualization products and show you how to design, test, deploy, troubleshoot, and support Citrix virtualization platforms.
Windows 11 and TPM Network Engineer
Windows 11 MDT Specialists
Progent's Microsoft-certified Windows 11 experts can provide an array of services to support Windows 11 such as cloud and hybrid integration, mobile device management, teleworker access, data and identity security, streamlined provisioning, and Call Center support.
Consultancy Linux Remote
Consulting Group Linux RedHat Online
Progent offers national remote phone support and consulting services for companies that run networks powered by versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers optimum return for your IT dollar by preserving user efficiency and shortening the time charged for network repair services. Advanced remote access technology and experienced technicians and engineers combine to enable Progent to handle most network issues without wasting time and expense by going to your location. In most of situations your network issues can be dealt with over the phone or via a mix of phone support and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help with the most challenging system issues.
SMS Upgrade Setup and Support
Systems Management Server 2003 Integration Services
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software products by making it simpler to copy system images, control mobile devices, and run management tools. In addition to alerting you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and standards to manage handheld computers and smart mobile phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates standards, processes and technologies to keep your IT computer system safe.
Firepower Management Center Online Consulting
24 Hour Cisco Expert ASA Firewalls IT Consultant
Progent's Cisco-certified CCIE network engineers can help your company to manage your existing PIX 500 or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Exchange 2003 Server Upgrade Specialist
Microsoft Certified Expert Exchange 2003 Onsite Technical Support
Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2003 migration plan that minimizes productivity disruption, reduces long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
CISM Security Security Consultant Ransomware Defense
WannaCry Ransomware Protection Consultancy
Progent's certified security and compliance consultants can oversee cybersecurity tests of enterprise-wide security to determine your company's cybersecurity profile adherence to important international cybersecurity standards. Progent offers subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and focused cybersecurity evaluations for specific areas of cybersecurity like endpoints or cloud applications. Progent's certified security engineers can also carry out extensive security tests to determine your organization's compliance with key international security standards such as FISMA, NIST, and ISO 17799.
Top Quality Linux Network Monitoring, Nagios and MRTG Consulting
Online Technical Support Linux Network Monitoring
Network monitoring ordinarily entails observing a system's resource utilization to help identify data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that work under Linux or UNIX and can be deployed to observe mixed-platform networks where UNIX and Windows coexist. Progent's system support consultants can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux consulting services offer small businesses and programmers assistance with administering and supporting UNIX/Linux and Solaris networks that work with Microsoft-based products.
Word Specialists
Open Now Microsoft ERP Setup and Support
Progent's team of application experts can provide advanced consulting, software development, deployment assistance, and online training for popular business applications that address vital areas including ERP, general accounting, business reporting, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting and troubleshooting services online, Progent can help clients throughout the United States to avoid the time and fees related to travel and on-premises visits without sacrificing the high quality of consulting services.
24 Hour Microsoft and Cisco Authorized Expert Service Database Computer Engineer
Services Documentation Consultant Services
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered support activities. Unlike some independent consultants or local service organizations who offer minimal documentation or specifics of tasks done, each service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation sent by every consultant to each client. The discipline of detailing and organizing service records results in more efficient support and avoids a slew of typical problems such as when a service customer is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
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