Expanding your telecommuter workforce may have a significant impact on network architecture, security, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Baton Rouge company to select the appropriate tools and follow best practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and returns top business value. Progent can provide services ranging from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Baton Rouge, Louisiana companies to succeed with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for a remote workforce can be especially complex if you must accommodate a combination of worker-owned equipment such as PCs and notebooks, routers, and Wi-Fi appliances from an assortment of vendors and with a variety of OS software and firmware levels. Progent's experience delivering remote help for both outdated and current IT products in virtual office solutions allows you to make cost-effective use of your existing network infrastructure and offers fast access to expertise for implement necessary updates. Services offered by Progent to assist you to create a high-functioning telecommuting infrastructure include:

  • VPN connectivity makes it possible to establish a secure tunnel for authenticated at-home workers to access IT resources located at your corporate datacenter or in the cloud. Progent's consultants can help your company to configure and manage VPN access between your teleworkers and your various IT resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your remote workers to utilize Cisco's AnyConnect software for secure VPN tunneling for a wide selection of devices including Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and use a data center PC's desktop. This gives network managers substantial control over the digital ecosystem of telecommuters and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent offers expert online consulting for integrating routers from a variety of vendors. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, often shared by the whole family and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create performance and security problems. Progent can assist you to resolve these problems by providing services like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet connectivity solutions affect the speed and reliability of connections between at-home workers and the corporate network. Mission-critical applications may demand redundant Internet access in the event the primary connection breaks. Progent can provide guidance for selecting Internet service providers, picking appropriate service packages, and configuring fault-tolerant Internet connections. Refer to Internet access integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Baton Rouge, Louisiana organization, phone 1-800-993-9400 or go to Contact Progent.