Immediate Remote Help for Baton Rouge Louisiana Networks
Fast Phone Help for Baton Rouge NetworksFor businesses in Baton Rouge Louisiana, Progent provides online technical support for networks based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified engineers have delivered remote support to companies in every state in the U.S. (See recommendations from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-certified engineers to help with challenging networking problems, plus the services of CISSP-qualified security consultants to help with advanced security architecture and diagnostic issues.

Progent's online technical support experts offer exceptional leverage because they possess the real-world experience and are equipped with the advanced technology required to solve most network issues rapidly. This reduces direct costs because service calls accumulate minimal chargeable minutes. Remote help also avoids the cost of dispatching an engineer to your location. Your organization benefits even more in indirect costs by minimizing or eliminating system downtime and related losses resulting from business disruption, upset customers and vendors, unproductive employees, and de-focused management. Progent's extensive remote technical support know-how is especially helpful for businesses that depend on public clouds for critical infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite support may not be useful.

Progent's pricing policy for online help is designed to leverage your network support dollar. Progent bills by the minute for phone consulting, so you pay only for the support that you receive. Unlike typical online service firms, Progent asks for no initialization fee or minimum fees. Progent's per-minute billing unit and simple model for billing avoid situations where quick fixes manage to end up as big bills. Progent's penchant for disposing of problems quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has refined an array of optimized technologies and field-tested processes that promote the highest level of effectiveness for online engineering help and repair for IT networks of any size. Progent offers protected Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the experts of Progent's remote service group to connect to your company's system remotely without breaching system security.

Progent's sophisticated technical support reporting application maintains comprehensive documentation of all support that Progent's customers have received. Progent's team consultants have access to the records of all help rendered to each client by every Progent engineer. This database of trouble tickets and responses is organized as a quickly searchable internal knowledge base that allows Progent's remote support engineers to share their knowledge company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's advanced accreditations and working relationships with key vendors such as Cisco and Microsoft open up additional vast technical support databases and allow quick response from manufacturers' in-house engineering staff with the result that Progent's online consulting specialists are able to arrive at the best resolutions quickly.

Remote technical support services available from Progent to businesses in Baton Rouge Louisiana include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a family of affordable, fixed-price services designed to allow small and mid-size organizations to benefit from the same advanced IT solutions used by many of the industry's leading corporations. Progent's ProSight suite of outsourced network management services covers all critical areas of modern networking including email content filtering, security and compliance, automated backup and disaster recovery, infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the entire malware attack progression including filtering, identification, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you prove compliance with government and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also help you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services (DPS), a selection of management offerings that provide backup-as-a-service. ProSight DPS services automate and track your data backup processes and allow non-disruptive backup and fast restoration of critical files, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss resulting from hardware failures, natural calamities, fire, cyber attacks such as ransomware, user mistakes, malicious employees, or software bugs. Managed backup services available in the ProSight Data Protection Services selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these fully managed services are best suited for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management offer businesses of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and tracking updates to your dynamic IT network. Besides maximizing the security and reliability of your IT network, Progent's software/firmware update management services free up time for your IT team to concentrate on more strategic projects and tasks that deliver maximum business value from your information network. Read more about Progent's patch management services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other personal devices. Using Duo 2FA, when you sign into a secured online account and enter your password you are asked to confirm who you are on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used for this added form of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate several validation devices. To find out more about Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication services.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of real-time management reporting plug-ins created to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues such as spotty support follow-up or machines with out-of-date AVs. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, reduces management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security vendors to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, reconfigure and debug their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating tedious management processes, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so any potential issues can be addressed before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to obtain an objective assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory system. Both versions also include one year of advanced remote network monitoring and management. Advantages can include easier network management, improved compliance with data security regulations, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your current antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup environment that meets your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent can provide the skills of seasoned remote consulting professionals for contract IT programs. Billing charges for ongoing consulting tasks are set according to the qualifications of the consultants required. Progent's experience with these special areas of information technology enables customers to execute major initiatives economically and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk programs for companies with networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, shared Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount off Progent's regular desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Help Desk consulting support can support you in building an effective new Call Center or enhancing your established one, evaluating or modifying Call Center software products to meet the particular demands of your business, or adding occasional online staff to reinforce your internal Help Desk Call Center group to handle demanding scenarios such as software migrations, major upgrades, or installing brand new business software.

    Progent's Help Desk team of experienced information technology consultants gives your clients in Baton Rouge Louisiana rapid access to a large network service group with extensive background delivering phone help and online repair service for networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Help Desk Call Center perception as a crucial enabler of business performance, and Progent's policy is to solve instead of merely annotate technical problems.

  • Business Applications Support: Training, Customization, and Troubleshooting
    Progent's Applications Consulting Group provides online advanced engineering support and education in special business application fields such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also offers expertise, custom development, and education for popular Microsoft applications such as Microsoft CRM, Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more about Progent's consulting, programming, and training offerings, visit Progent's Applications Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2022, Windows 10 and Windows 11; seamless integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consulting experts offer advanced online and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new implementation of System Center2, expand or optimize an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers businesses in Baton Rouge Louisiana remote hybrid network monitoring and reporting by providing System Center Operations Manager expertise. Progent can tune Operations Manager to fit your environment so that your network maintenance is proactive rather than reactive. By uncovering potential issues before they grow into network outages, remote monitoring can avoid inconvenient and costly information system crises. Progent can also assist with system monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or networks that incorporate multiple operating systems.
How Your Baton Rouge Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent phone-based help with Windows, macOS and OS X, or Linux/UNIX environments, visit Progent's Urgent Remote Support, telephone 1-800-993-9400, or refer to Contact Progent. For businesses and new businesses in Baton Rouge Louisiana, Progent's phone-based network support engineers can deliver professional and affordable IT help the instant your business requires it. More than two decades of delivering online repair services has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting capability and to fine tune online access tools to fix IT problems rapidly while eliminating the expense and lost productivity that comes with in-person service visits.

Even if your Baton Rouge office relies on a local independent consultant or maintains a full time IT staff that know how to handle typical network problems, Progent's Microsoft certified engineers can provide a convenient and transparent virtual expansion of your local resources in cases when your regular IT support personnel either lack the time or the experience to fix sudden network crises or particularly complex integration problems.

Benefits of Progent's IT Support for Organizations in Baton Rouge Louisiana
Progent's online IT consulting services enable your Baton Rouge business to enjoy the benefits of on-call, enterprise-grade network support without the cost of maintaining a full-time IT organization. Your information system will acquire added strategic worth by becoming increasingly available, productive, and secure. Benefits to your company include:

  • Seamless virtual expansion of your local support resources
    For most companies in Baton Rouge Louisiana, local network support resources, whether represented by independent consultants or an in-house IT staff, can solve typical network problems. However, serious problems might spring up when local resources are too busy or unavailable, and some trouble may be associated with IT products that is unfamiliar to your local service people. In these cases, Progent's online service experts provide a convenient, fast, and economical way to augment your regular resources and to pass on valuable knowledge to improve your capability to deal with downstream issues in-house.

  • Less Dependence on Freelance Service Providers
    For network maintenance, smaller companies commonly depend on individual freelance consultants. Although independent service people have less internal costs than big service firms and can afford to charge marginally less, they are often overbooked, making it difficult to respond rapidly to urgent situations. If an independent consultant is occupied with another client, ill, on a trip, or in training, the lack of backup personnel may force your company to go without help during an emergency. As your business expands, system downtime and trouble with critical applications become more costly. The money you thought you were saving on an independent can be eaten up fast by lost productivity. Progent provides a ready source of backup support expertise to make sure your IT system is always available.

  • Build a Solid Foundation for Seamless Growth
    Companies typically start with an information system created on a shoestring budget. Lacking a robust infrastructure, slap-dash repairs can get thrown on top of an unstable foundation. When a company grows, stability and scalability problems can impede the productivity of the business. Such poorly built systems need proper assessment, intelligent strategic planning, and extensive technical knowledge to upgrade to a system architecture able to offer the solid foundation to meet critical business demands and ease downstream growth.

  • Interact with Solution Providers Instead of Technology Vendors
    Smaller organizations require advice and technical education to navigate through an ever more complex array of technology options capable of accelerating business growth and improving productivity. They hardly need a network consultant who is motivated to earn a commission on a certain vendor's products. Network consulting and product sales can result in a scenario where the recommended solution is designed around a predetermined technology instead of the true needs of a business. Progent eliminates these conflicts of interest by offering just services instead of products. This enables Progent to align IT consulting with the real interests of clients.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's number of employees, depth of technical knowledge, fine tuned support tools, and familiarity with corporate IT allow offices to avoid the pitfalls associated with excessive dependence on smaller service firms, individual freelance consultants, or limited internal resources.

Progent adds value by offering:

How Does My Business Start Getting Online Technical Support from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.



An index of content::

  • 24 Hour Cisco Small Business series NSS3000 Technical Consultant Cisco CCIE Engineers

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    802.11ac Consultants

    Progent's Wireless Consulting Services offer a convenient, economical option for companies of any size to integrate, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progent offers a broad range of affordable support services to assist your company to deploy, integrate, repair, and administer desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote assistance for individual machines or laptops or work with your business to design and implement a company-wide rollout of new or updated OS software and business applications. Progent can also provide consultants and technicians to assist you to prepare for and implement an office move or consolidation organized to produce the least possible interruption to your productivity.

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  • Professionals SharePoint 2016 Power BI
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    Progent's Microsoft-certified SharePoint consultants offer affordable remote and on-premises consulting expertise, application development, and technical support support for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.

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  • Altaro 365 Total Backup Integration Support
    Online Consulting Hornetsecurity Altaro 365 Total OneDrive Backup

    Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.

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    Progent has a long background delivering a broad range of online network support and urgent repair services to local governments and schools across the United States. Progent is one of the pioneers in delivering expert remote network support and has delivered IT solutions to organizations in every state. Remote support saves travel expenses and resolves issues faster than onsite service calls.

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    Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group webinar training customized to meet your particular needs. Progent's consultants also can help you integrate and support a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting applications.

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  • Windows Server 2012R2 Data Deduplication Online Technical Support
    Windows Server 2012 R2 Multitenancy Network Engineer

    Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT support staff, develop an enterprise-wide security strategy, automate network administration, help with application development, and generate and validate a disaster recovery/business continuity plan.

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    Exchange 2013 Server Remote Consulting

    Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations plus a revamped structure. These improvements affect vital IT areas such as manageability, availability, security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.

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    Progent's certified Windows Server 2003 engineers offer network support and IT consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and support offerings include network planning, deployment, project management, on-premises and remote technical support and troubleshooting, Call Center services, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

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  • Aironet 802.11ac AP Upgrade Consultant Services
    On-site Support Aironet 1800 Access Point

    Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or onsite configuration and troubleshooting services to help you to design, configure, upgrade, tune, administer and debug Aironet wireless AP deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network and cloud-based resources to build an enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific office design, construction, and expected network traffic.

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    Progent's Microsoft-certified engineers offer affordable remote support and programming services to help you to plan, deploy, administer, and maintain SharePoint 2010 installations that can feature web sites able to function as intranets, extranets, document and media management tools, wikis, data marts, business information systems, enterprise search, workflows, and other tools to promote and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular office productivity applications including Office Excel, Word, Outlook, and Project. Progent can help you to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.

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  • NodeZero Certified Security Penetration Testing Consultant
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    Progent's certified security experts can run NodeZero-powered threat assessments to make sure your security monitoring and protection tools and policies are correctly set up and effective.

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  • UNIX with Windows IT Consulting
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    If your office network combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, enhanced performance, and tight security. Progent's UNIX and Windows coexistence support services include network architecture integration and support, support for Windows services for UNIX, online network monitoring and administration, remote technical help and repair, on-site technical support, and Help Desk support.

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  • Design Firms MAS 90
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    Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your unique business requirements. Progent's Microsoft-certified support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting services for safe, corporate-wide resource sharing as well as integration with CRM applications.

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