Fast Online Support for Baton Rouge Louisiana Computer Networks
Urgent Remote Technical Support for Baton Rouge NetworksFor companies located in Baton Rouge Louisiana, Progent provides online help for information systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have provided online troubleshooting to companies in every state in the United States. (Check out testimonials from Progent's customers.) Progent also offers the expertise of Cisco CCIE-certified network specialists to handle challenging networking issues, plus the assistance of CISA and CISSP-certified cybersecurity experts to help with high-level security design and troubleshooting jobs.

Progent's online support engineers offer exceptional value due to the fact that they possess the real-world background and have access to the sophisticated technology needed to solve the majority of information system issues rapidly. This lowers direct expenses since solutions accumulate minimal chargeable minutes. Remote support also eliminates the cost of dispatching an engineer to your site. Your organization saves additionally with indirect costs by reducing or eliminating system outages and associated losses resulting from business disruption, disgruntled clients, unproductive workers, and de-focused executives. Progent's advanced remote consulting experience is especially valuable for organizations that rely on public clouds for vital infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite support may not be useful.

Progent's billing policy for online help is structured to leverage your IT service dollar. Progent bills per minute for telephone-based assistance, so you are billed only for the services that you actually get. In contrast to many remote service firms, Progent imposes no initialization fee or minimum fees. Progent's per-minute billing unit and simple model for billing do away with scenarios where speedy. minor solutions manage to end up as major invoices. Progent's skill at solving problems efficiently means your business saves cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has refined a collection of customized tools and proven processes that permit the highest degree of effectiveness for remote help and troubleshooting for computer systems of any size. Progent offers protected Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the consultants of Progent's online support team to access your company's environment without breaching network security.

Progent's proven technical support database system stores comprehensive records of all service that Progent's clients have received. Progent's staff consultants have the benefit of the details of services rendered to each customer by any consultant. This history of trouble tickets and fixes is organized as a quickly retrievable internal database that enables Progent's remote support professionals to communicate their experiences company-wide to make sure that the value of Progent's support grows over time. Progent's high-level accreditations and close relationships with major technology companies such as Cisco and Microsoft open up additional vast support knowledge bases and permit priority response from manufacturers' in-house product engineers with the result that Progent's online service specialists are able to come up with the best solutions quickly.

Remote services offered by Progent to customers in Baton Rouge Louisiana include:

ProSight Subscription-based Managed Services for Small and Mid-size Organizations
Progent provides a family of low-cost, flat-rate services designed to enable small and medium-size businesses to benefit from the same best-of-breed IT solutions deployed by many of the world's leading enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all critical areas of modern networking including email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure health monitoring, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack lifecycle including blocking, identification, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also help you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup/restore product vendors to create ProSight Data Protection Services, a portfolio of offerings that provide backup-as-a-service. ProSight DPS products manage and track your data backup processes and allow non-disruptive backup and fast restoration of important files, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss resulting from equipment failures, natural disasters, fire, malware like ransomware, human mistakes, malicious employees, or software bugs. Managed services available in the ProSight Data Protection Services selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these managed backup services are most appropriate for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT network. In addition to maximizing the protection and reliability of your computer network, Progent's patch management services permit your in-house IT team to focus on more strategic initiatives and tasks that deliver the highest business value from your network. Find out more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other personal devices. Using 2FA, whenever you log into a secured application and enter your password you are requested to verify who you are on a unit that only you have and that is accessed using a different network channel. A wide selection of out-of-band devices can be utilized as this added form of ID validation including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate multiple validation devices. To learn more about Duo identity authentication services, visit Duo MFA two-factor authentication services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing line of in-depth reporting utilities designed to work with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize critical issues like spotty support follow-through or machines with missing patches. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances productivity, lowers management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security companies to provide centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating time-consuming network management processes, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating devices that require important software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory (AD) system. Both also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with information security standards, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness either to block or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your current cybersecurity posture and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective AV and backup system that aligns with your company's requirements. For more information, see The ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent can provide the skills of world-class remote consulting experts for special information technology projects. Billing rates for longer-term consulting tasks are set based on the qualifications of the consultants assigned. Progent's experience with these important areas of information technology allows clients to complete major projects within budget and on time. Progent's project-based online consulting solutions include:

  • Call Center Expertise
    Progent's Help Desk support programs for companies with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products include full-service Call Center services, shared Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive solution that handles all aspects of online Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent provides service desk support at a significant discount off Progent's normal desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Co-managed Help Desk services allow your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around the top PSA platform for managing service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Call Center staff of seasoned network consultants offers your customers in Baton Rouge Louisiana quick communication with a reliable network service resource with substantial background delivering telephone-based consulting and online diagnostics for computer environments powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Help Desk Call Center the reputation as a solid driver of business performance, and Progent's target is to solve and not just document network problems.

  • Applications Services: Training, Development, and Problem Solving
    Progent's Applications Experts Team can supply online and in-depth engineering expertise and education in specific application fields including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, custom development, and training for popular Microsoft applications such as CRM, MS Project, Office Word, and Microsoft 365 Excel. For additional information on Progent's consulting, custom programming, and education services, refer to Progent's Applications Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consulting experts offer advanced online and onsite support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of Microsoft System Center2, extend or optimize an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers companies in Baton Rouge Louisiana remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting. Progent can customize SCOM for your environment so your IT maintenance is proactive and automated. By anticipating potential trouble spots before they expand into network outages, system monitoring can ward off stressful and expensive network crises. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows networks, or systems based on a combination of platforms.
How Your Baton Rouge Business Can Contact Progent's Remote Service Professionals
To get in touch with Progent about emergency remote help with Microsoft, macOS and OS X, or Linux networks, visit Progent's Urgent Online Support, call 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Baton Rouge Louisiana, Progent's phone-based computer support engineers are ready to deliver effective and economical system support whenever your company requires it. Over 20 years of offering remote repair services has led to Microsoft Partner status for Progent's team of engineers and has helped Progent to develop world-class troubleshooting skills and to fine tune remote access technology to fix IT problems quickly while avoiding the expense and lost time associated with in-person service visits.

Even if your Baton Rouge organization has a regular independent consultant or maintains an in-house organization that know how to handle typical network issues, Progent's Microsoft certified consultants can provide an easy and seamless remote extension of your local resources in cases when your regular IT support personnel either don't have the time or the experience to address unexpected system emergencies or particularly complex integration projects.

Advantages of Progent's Network Help for Organizations in Baton Rouge Louisiana
Progent's online IT consulting services enable your Baton Rouge business to enjoy the advantages of timely, world-class network support without the expense of managing a full-time IT staff. Your information system will acquire greater business worth by becoming increasingly reliable, efficient, and secure. Benefits to your company include:

  • Convenient virtual expansion of your local support resources
    For most businesses in Baton Rouge Louisiana, local computer service providers, whether made up of independent consultants or a full-time IT staff, can deal with the majority of technical issues. On the other hand, IT crises might strike when your regular resources are too busy or absent, and some trouble may involve IT products that is beyond the scope of your onsite support technicians. In these instances, Progent's on-call service professionals provide an easy, quick, and economical solution to supplement your local help and to convey useful information to improve your ability to resolve downstream problems locally.

  • Less Reliance on Freelance Service Providers
    For network support, smaller companies commonly depend on individual freelance service providers. Although freelance service people have less overhead than big service companies and can afford to charge lower rates, they are often stretched too thin, making it impossible to respond rapidly to crisis situations. If an independent consultant is busy with another customer, ill, on a trip, or in class, the lack of fallback personnel may require your company to wait for assistance during an emergency. As your network expands, system unavailability and problems with vital software are more expensive. The budget you thought you were saving on a freelancer can be consumed fast by reduced productivity. Progent offers a dependable source of backup service expertise to insure your network remains up and running.

  • Build a Scalable Foundation for Seamless Growth
    Businesses often start with an IT architecture created on a shoestring budget. Without a scalable infrastructure, slap-dash fixes often get thrown on top of an unstable foundation. When a network grows, reliability and scalability problems can hinder the productivity of the organization. These poorly designed environments need careful analysis, intelligent strategic planning, and wide IT expertise to upgrade to a system architecture able to deliver the stable foundation to handle current business requirements and simplify downstream expansion.

  • Work with Problem Solvers Rather Than Technology Vendors
    Smaller offices need guidance and technical education to negotiate an ever more complex array of technology alternatives capable of accelerating business growth and improving efficiency. They do not need a network consultant who is attempting to resell a certain vendor's technology. Network consulting and product selling can lead to a scenario where the proposed solution is built around a profitable product rather than the genuine requirements of a business. Progent avoids these conflicts by selling only services rather than products. This enables Progent to align technical expertise with the real needs of customers.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's number of employees, breadth of technical background, refined support tools, and understanding of enterprise networking allow businesses to escape the limitations of exclusive dependence on smaller consulting organizations, independent freelance service providers, or over-stretched in-house IT help.

Progent stands out by providing:

How Does My Business Start Receiving Online Computer Support from Progent?
To initiate Progent's online help services or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, go to Immediate Online Support.

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    Progent can provide the support of Microsoft-certified engineers and seasoned database application programmers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and security consultants to help you to evaluate the potential benefits of SQL Server 2012 for your organization, install test systems at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define a cost-effective and safe IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.

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    Progent's Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your business network from attack by outside and internal threats. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network security through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.

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    Progent's CISSP-premier network security experts can assist businesses of all sizes with any facet of information system security. Progent can help implement efficient cybersecurity solutions that protect a small office from advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that accommodate local, online, and mobile users accessing IT resources spread across a mix of physical datacenters and various clouds.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and on-premises consulting, application development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a seamless information management solution.

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    Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of availability and expandability and is also easy to transfer to another host. Progent's Private Cloud Hosting and Management options are based upon proven virtualization technologies that enable small and midsize companies with multi- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure support, and network administration while benefiting from world-class reliability and an unmatched degree of vendor independence.

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    Progent's certified information technology consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Progent's Linux consulting services provide small and mid-size companies and developers assistance with administering and supporting Linux systems that coexist with Microsoft-powered technology. Progent can give your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and manage a secure and robust cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent's staff of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry experience, at the forefront of IT service, executing a broad range of technical projects for an extensive mix of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting staff. This ensures that you get not just world-class technical skills, but also a consultant with field-tested methods for using computer knowledge to solve actual IT problems quickly.

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    Progent's Experts Team offers consulting in important fields including Apple OS integration and applications; Support for Linux, UNIX-based, and Sun systems; MRP, Enterprise Resource Planning, or CRM consulting; Strategic and specialized application support; CIO, management information analyst, and project logistics services; Special applications design and integration; Web site, electronic business, EDI, and client portal design and integration; Database management and performance consulting; Management information consulting; and Telecom architecture consulting.

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    Progent's proven ransomware recovery experts can help your business to rebuild an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi appliances installed throughout multiple venues with any number of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi professionals who can help your organization to assess the value of Ubiquiti's UniFi products for your business and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.

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    Progent's certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your company, develop pilot programs and migration strategies, integrate Windows Server 2008 with your network environment and applications, train your support staff how to run enhanced administration utilities, and deliver ongoing consulting and technical support via budget-friendly options such as Contact Center support and online technical assistance.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information.

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    If you are producing UNIX-based applications on a network that includes MS Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that frees you to focus on your field of high-value expertise while avoiding the continual distraction of managing your company information system. Through the use of automated network monitoring and by delivering remote and on-site assistance when your company needs it, Progent represents an affordable way for supporting an IT system that features high availability, security, and efficiency. Progent's developer assistance services include full-service it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, proactive network monitoring, and Helpdesk support.

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    Progent can assist you in all facets of your migration to Microsoft Exchange 2016 including designing high availability architecture for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and world-class security for all your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of dependability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based upon proven virtualization architectures that allow small companies with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.

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    Progent offers onsite education customized for people who want to expand their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for macOS and Mac OS X applications.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.

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