UNIX and Linux Phone-based Support for
Baton Rouge Small Office IT Networks
For small companies located in Baton Rouge Louisiana, Progent provides technical support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided online troubleshooting to companies in every state in the United States. (Refer to Progent's client recommendations). In addition, Progent offers the expertise of Cisco CCIE network specialists for challenging infrastructure problems, plus the assistance of CISSP-accredited security consultants to help with advanced security architecture and business continuity planning.
Progent's remote support engineers represent excellent leverage because they have the practical background and the advanced technology to solve the majority of network problems rapidly. Efficient support lowers immediate expenses because solutions require fewer chargeable minutes. Online help also eliminates the cost of sending an engineer to your site. Your company benefits even more in incidental expenses by reducing or avoiding system outages and related costs due to business disruption, disgruntled clients, unproductive employees, and de-focused management.
Progent's pricing model for remote support is designed to stretch your IT service dollar. Progent charges per minute for telephone-based assistance, so you are charged exclusively for the support that you receive. Unlike many remote service organizations, Progent imposes no initialization surcharge or minimum payments. Progent's one-minute granularity and simple model for billing avoid scenarios where fast solutions manage to turn into substantial tabs. Progent's penchant for disposing of problems quickly results in your company spending less cash.
Progent's Online Technical Support Technologies
Through years of experience, Progent has fine tuned an array of optimized technologies and field-proven processes that allow the maximum level of effectiveness for online help and troubleshooting for small business computer networks. Progent offers secure VPN support for gateways from multiple leading sources including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN connectivity enables the staff of Progent's Technical Response Center to communicate with your network without compromising corporate security.
Progent's proprietary technical support reporting system maintains comprehensive records of the service that Progent's clients have been provided. Progent's authorized engineers have the benefit of the history of services rendered to every customer by any engineer. This history of issues and solutions is stored as a conveniently exploitable proprietary database that allows Progent's remote support engineers to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's high-level certifications and close associations with key vendors such as Cisco and Microsoft make available other extensive technical knowledge bases and allow fast access to manufacturers' internal support staff so Progent's remote consulting specialists are able to determine optimal resolutions in the least time.
Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Technical Help from Progent
To access Progent's remote services in Baton Rouge Louisiana or to find out more about Progent's online support programs, call Progent at
Remote Technical Services Available from Progent
Progent's remote technical support experts offer certified skills in an extensive set of disciplines. This broad range of IT skills allows Progent's consultants to handle virtually any problem that may take place in a small business information system. Certificates held by Progent consultants in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.
To support businesses with multi-operating system environments, Progent also provides access to consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.
Remote support provided by Progent to customers in Baton Rouge include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based support services address a wide array of information technology such as system infrastructure, email solutions, system and process security, UNIX and Microsoft Windows coexistence, virtual server products for server hardware economization and simplified management, and migration from legacy applications to current Windows or Linux-based environments. Progent's team-oriented approach to solving technical issues enables quick escalation, if necessary, to consultants with appropriate experience to tackle challenging situations. This expedites solutions of critical problems, minimizes network downtime, and lowers support expense.Progent's UNIX and Linux support engineers can provide urgent remote help for diagnosing anomalies affecting UNIX, Linux, or Solaris networks powered by leading versions of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian-GNU
- Slackware Linux
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Contact a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the premier recognition for networking professionals, and indicates a consultant's technical knowledge at the expert level. Cisco qualified CCIEs can deal with even the most stubborn problems surrounding network design, integration, administration, protection, and repair. CCIEs can cooperate with the highest priority with Cisco's internal product support engineers in isolating problems with IOS network administration tools and coming up with workarounds or locating software updates. Cisco qualified CCIEs provide excellent value because their deep experience allows them to resolve the most difficult problems rapidly. In typical cases, less experienced service providers can wrestle for many hours or days with the same tasks that a Cisco-qualified CCIE can dispose of in minutes.
Few service providers make Cisco CCIEs available to help small and mid-size companies. Progent can provide quick telephone contact with a Cisco authorized CCIE so your company can get immediate help for severe network issues that are impacting business efficiency but are outside the comfort zone of your ordinary computer maintenance personnel. Progent's Cisco-qualified CCIE support experts can interface to your network using advanced on-line support tools in order to perform quick, secure, and affordable diagnosis and repair.
Progent's CCIEs offer expertise in the complete line of Cisco's industry-leading selection of connectivity appliances such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst family switches, as well as VPN products.
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Certified Microsoft Windows Experts
Progent's Microsoft-premier remote service engineers offer computer troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of consulting professionals who can help your company with a broad variety of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange Server 2019 planning and configuration,
MS Exchange Server 2016 migration, Microsoft Exchange 2013 configuration,
Exchange 2010 management,
SharePoint Server 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 design and configuration, Microsoft Teams expertise, Microsoft Skype for Business Server planning and deployment support, Lync Server management and Microsoft Communications Server troubleshooting, Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring,
Project Server planning,
SBS Server support, and
Windows Essentials cloud integration.
Progent in addition offers a full array of online PC desktop consulting and support services including Windows 7 integration, preparing for to 64-bit desktop software, configuring Office 2010, and streamlining PC desktop image creation.
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CISSP and ISSAP Certified System Security Professionals
Progent's certified CISSP, ISSAP, and CISM network security engineers can provide a variety of security solutions to enhance the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against assaults or assist your business to clean up rapidly following a serious breach. Security support services available from Progent cover comprehensive network security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Netcat; fast recovery from malicious assaults; installing firewalls; building safe architectures for remote and mobile connectivity; protecting your email system against viruses, spam and DHA attacks; and setting up 24x7 network monitoring.
- Hybrid Cloud Integration
Progent offers expert remote support services to help companies of all sizes connect their networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that utilize on-premises resources as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud integration services such as Microsoft 365 integration with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud integration expertise. Progent has over 20 years of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent can provide the services of seasoned remote consulting experts for contract IT projects that small companies frequently request. Billing charges for longer-term consulting projects are set based on the level of expertise of the consultants involved. Progent's experience with these important areas of computer technology allows clients to execute major initiatives within budget and on time. Progent's special remote consulting solutions include:
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Help Desk Services
Progent's Help Desk Call Center support alternatives for small and midsize organizations with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center consulting. Progent's Standard Help Desk services are well suited for small organizations who lack the resources to support an in-house Help Desk but who require fast communication with an efficient Help Desk Call Center with professional telephone assistance plus the in-depth expertise to escalate the most challenging problems to advanced engineers.Progent’s Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent’s Help Desk sharing service is an advanced support solution built around the leading professional services automation tool for handling service requests, ticket lifecycle, accountability, status tracking, and reporting.
Progent's Call Center consulting support can assist you in creating an effective new Help Desk or improving your current one, identifying or customizing Call Center software products to meet the special needs of your company, or adding occasional phone support personnel to supplement your in-house Call Center resources during unusually busy events such as software migrations, major upgrades, or installing new applications.
Progent's Help Desk team of experienced information technology experts provides your clients in Baton Rouge Louisiana instant access to a reliable technical support group with years of background offering phone consulting and online troubleshooting for IT systems powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to earn the Help Desk the reputation as a major enabler of business performance, and Progent's goal is to solve and not merely document network issues.
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Applications Services: Training, Custom Development, and Troubleshooting
Progent's Applications Consulting Group can supply remote advanced consulting expertise and training in key business application fields that include ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting expertise, customization, and training for Microsoft business applications such as CRM, Office Project, MS Office Word, and Microsoft Office Excel. To read additional information on Progent's consulting, custom programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.Progent's Apple Mac experts can nurture the artistic aspect of Apple Mac computing by delivering phone-based consulting services and training in graphics, sound, and video. Progent's consultants can provide expertise in a variety of Macintosh programs including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with special procedures such as scanning or digitizing audio/video or setting up an audio/video post production lab.
Remote Network and Server Monitoring Support
Progent can provide businesses in Baton Rouge Louisiana remote network monitoring support centered around Microsoft Operations Manager network monitoring, enhanced by Progent to suit your environment so your network support is proactive and automated. By uncovering potential issues before they expand into downtime, proactive monitoring can head off stressful and costly service crises. Progent can also utilize network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X networks, Windows systems, or systems powered by a combination of platforms.
To get in touch with Progent about urgent online support with UNIX, Linux, Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Online Help, phone
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
| City | Address | Phone | Link |
| Baton Rouge | Executive Offices of Baton Rouge, 804 Main Street Baton Rouge, LA 70802 United States |
(225) 532-4100 | Baton Rouge Network Support Services |
| New Orleans | 1340 Poydras Street, Suite 1770 New Orleans, LA 70112 United States |
(504) 684-2333 | New Orleans Network Support Services |
| Shreveport | 401 Market St Shreveport, LA 71101 United States |
(318) 693-1900 | Shreveport Network Support Services |
An index of content::
Support and Integration Meraki Wireless AP
Meraki Outdoor Wi-Fi AP Outsourcing
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for unified management.
24/7/365 Veritas Technical Support
Security Group Security Audit
For smaller organizations, network security and information assurance and regulatory compliance is excessively complex to stay ahead of but too dangerous to ignore. The largest biggest institutions have been breached, and the leading cloud service providers have on occasion been knocked out. It looks as though there's nowhere to run. Progent makes it affordable for small and midsize companies to carry out vital IT security projects successfully by providing the benefit of billable time to the nearest minute without any minimum billing for remote support. You can have access to a seasoned information consultant to deliver just the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including security assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a comprehensive security strategy.
Consultants SQL Server 2012 Performance Tuning
Microsoft SQL Server 2012 IT Consultant
Progent offers the expertise of Microsoft-certified consultants and experienced software developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and data security professionals to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install test systems at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and configure an efficient and secure network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Database Technology Professional
Database Specialists
Progent's Microsoft-certified database application consultants can provide businesses of any size online support for popular database products such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting support offered by Progent include installation and integration, application design and coding, administration support, replication solutions, capacity planning, performance optimization, data migration, security and compliance, backup and recovery systems, troubleshooting, and training.
Top Quality Microsoft 365 hybrid solutions for Exchange Technical Support
24-Hour Microsoft 365 and iPhones Support
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 and local Exchange deployments. This allows you to have some mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and on budget.
Security Audit Technology Professional
Cybersecurity Audit Consultancy
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that signifies mastery in information system security audit and control. Certified by ANSI, the CISA accreditation has consultants pass an extensive test given by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit professional able to help businesses in the fields of IS audit services, IT administration, systems and architecture ROI, information technology service delivery, protection of data resources, and business continuity preparedness.
ProSight infrastructure documentation management Professionals
ProSight infrastructure documentation management Consultant
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of the time thrown away looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
Top Check Point 26000 Firewalls Network Intrusion Penetration Testing
CheckPoint FireWalls Protecting
Progent's Check Point Software consultants can show you how to select and deploy Check Point Software Firewall utilities and hardware powered by Check Point Software's technology to provide an economical and efficient security solution for your business network. Progent can also help you integrate other Check Point technologies including ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a single stop for continuing technical support, administration, education, and design expertise.
Citrix Server Management Specialists
Xen Hypervisor Support Outsourcing
Progent's Citrix-certified consultants can help your company to understand the strategic benefits of XenServer as well as additional Citrix platforms, and can assist your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing XenServer deployment and show you how to optimize resource utilization, performance, security and compliance, uptime, and disaster recovery.
Award Winning Help and Support System Center 2016 and SQL Server
System Center 2016 and VMware Integration On-site Support
System Center 2016 delivers major enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a prior version of System Center, or debug your System Center environment.
Part-Time CIO Technology Consulting
Online Troubleshooting CIO
Progent offers the part-time assistance of a veteran CIO who can offer strategic direction to help you select and support IT technology to meet your current needs and that can be a solid foundation for your future growth. Progent's part-time or temporary Chief Information Officer consulting services offer economic leverage to companies who want to maximize the impact of their network investment but who are unable or hesitant to take on one more executive-level position to their head count. Because Progent is vendor-agnostic, with a large staff of consultants certified to support all leading operating systems and connectivity technologies plus a broad range and application software, Progent is in a unique position to offer unbiased recommendations along with advanced technical support for developing IT systems that match the particular needs of your organization.
CISSP Certified Security Architect Engineer
CISSP Certified Security Manager Consultant Services
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of IT security. Progent can help create cost-effective cybersecurity solutions that protect a small business against modern threats or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile users accessing IT resources distributed over multiple physical datacenters and public and private clouds.
Data Center Colocation Network Consulting
24x7x365 Colocation Migration Specialist
Colocation sites allow businesses to share world-class facilities for hosting network equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation program including choosing and moving to a colo facility, designing system architecture, defining required equipment, on-premises and on-line troubleshooting, setting up online system administration, and education your support staff.
VBScript programming Professionals
HTML programming Consultant
Progent’s expert software programmers, database architects, and project management consultants can assist large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing relational database architects and programmers skilled in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to integrate SharePoint with additional applications such as Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development tools and can assist businesses to build, expand, troubleshoot, or port web-based applications to utilize the most current web technology.
Windows 2019 Hyper-V Support Services
Windows Server 2019 Hybrid Integration Integration Support
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Computer Consulting macOS and Cisco ASA Firewalls
Support and Help Mac and Cisco PIX Firewalls
Progent's certified security staff can show you how to protect your Apple Mac environment through professional services such as running security audits, clean up after virus and worm attacks, configuring firewalls, integrating safe remote and mobile access, installing monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the specific goals of your business network.
Professionals SQL Server 2017 Application Migration
SQL Server 2017 Adaptive Query Processing Consultants
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and carry out an efficient migration of your current SQL Server environment to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from on-demand architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.
Microsoft Denali Support Outsourcing
Microsoft SQL Server 2012 Online Help
Progent offers the support of Microsoft-certified engineers as well as experienced software developers, database administrators, project management experts, Cisco-certified network engineers, business continuity planning specialists, and certified security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and define a cost-effective and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
CUCM and SIP Integration Technology Consulting
Cisco CUBE and ISR Routers Consulting Services
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks and offer cost-effective remote or onsite expertise to assist you to migrate efficiently to a modern communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync for access to a SIP PSTN trunk.
Microsoft Office 2003 Small Business IT Outsourcing Firms
Tech Consultant Microsoft Office XP
Progent’s IT outsourcing packages offer economical computer consulting for small companies. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your network, or building an on-line business solution, outsourcing your network engineering services can contain expenses and eliminate uncertainties, allowing network support expenses to grow in a more linear and controlled manner than is possible by building up a large, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust network foundation for your vital business software based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
Windows Skills Transfer
Operating System One-On-One Training
Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their scope, Progent is able to concentrate on providing high-value skills where Progent faces few competitors. Medium-size companies who work with familiar independent consultants or who employ internal support staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, protected, and productive.
Network Consulting Monitoring and Reporting
Microsoft System Center Operations Manager Support
Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network consulting professionals. With Progent's affordably priced network support programs, mid-size organizations can select a basic co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small and midsize company information systems enterprise-class reliability, security and performance.
Microsoft Dynamics GP 2015 Consultants
Open Now Dynamics GP 2015 R2 Integration Consulting
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud readiness, supports the most popular smart phones and tablets, allows single login with Microsoft Azure AD, and tightens security. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and experience to resolve the many technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the business value of your investment in this mission-critical product.
Microsoft Dynamics GP ERP Consulting
Microsoft Dynamics GP Outsourcing
Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management platform that integrates data and operations across your business, communicates easily with other applications, and brings together employees, customers and vendors unrestricted by time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, protected server and communications environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP 2010.
Supplemental Call Center Cost Savings Technology Consulting
Shared Network Support Help Desk Costs Support and Help
Progent's Help Desk management and co-management services help companies to cut costs and improve productivity.
Fault Tolerant BGP Remote Troubleshooting
Immediate Automatic Failover Online Support Services
Progent's Cisco-certified IT engineers can help you design an affordable, high availability Internet connection solution that can achieve 24x7 Internet access through a wide range of high availability Internet network technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to help you apply the most current techniques for 24x7 Internet connectivity to create a cost-effective, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet availability.
Microsoft Certified Partner Dynamics GP Development Professionals
Dynamics GP App Development Developer
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you create reports that let you analyze your business more effectively, turning uncooked information into useful understanding of your company and customers.
SCCM 2012 Mobile Device Management Support and Help
Microsoft Configuration Manager 2012 Online Support Services
Progent's Microsoft-certified consultants can help your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device management platform or assist you to enhance your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can help you to create an infrastructure that fully supports SCCM by providing expertise with associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Emergency Cisco Switch Small Office IT Consultant
Cisco Remote Access Migrations
Progent offers rapid online access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can link to your network via advanced remote support tools to deliver quick and economical troubleshooting and remediation of critical network infrastructure issues.
Microsoft Office Small Business IT Outsourcing Companies
Microsoft Office Network Installation
Progent applies no service activation charge and asks no retainer for services provided during normal business hours. Progent's small granularity does away with large bills for fast fixes so you won't be tempted to allow simple problems to stay unaddressed. .
24x7 Network Consulting
Remote Monitoring and Reporting Computer Consulting
Remote continuous network monitoring, automated alerts, and periodic reports are vital to preserving the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of any size can get a level of protection that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical services designed to assist you to detect and fix a an array of network issues before they can disrupt productivity.
24x7 Online Troubleshooting Part-Time CIO
Emergency Part-Time CIO Troubleshooting
Progent can supply small companies with an IT management expert who can function as a part-time CIO. This part-time CIO can offer strategic direction to help you deploy sensible IT products to enhance business processes so they match more closely with your business objectives. Your company can develop and implement a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.
Microsoft Denali Remote Consulting
Integration Services SQL Server 2012 AlwaysOn
Progent offers the support of Microsoft-certified consultants and seasoned database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and security consultants to help you to assess the likely advantages of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and configure an efficient and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
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