UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Emergency Help for
Baton Rouge Small Company Information Networks
For small and midsize companies located in Baton Rouge Louisiana, Progent offers support for information systems powered by UNIX or Linux or for networks that include a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided online support to businesses in all 50 states in the U.S. (See Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE engineers for complex infrastructure issues, as well as the assistance of CISA and CISSP-accredited security consultants to help with advanced security design and disaster recovery preparedness.
Progent's remote support engineers represent excellent leverage due to the fact that they have the real-world background and the sophisticated technology to resolve most information system problems quickly. This lowers immediate costs because solutions require fewer chargeable consulting minutes. Online support also eliminates the cost of sending a consultant to your site. Your company saves even more in incidental costs by minimizing or avoiding system downtime and related losses stemming from business discontinuity, upset clients, unproductive employees, and distracted executives.
Progent's pricing policy for remote help is structured to get the most out of your network support investment. Progent bills per minute for phone assistance, so you pay just for the services that you receive. Unlike many online support companies, Progent imposes no initialization fee or minimum fees. Progent's one-minute granularity and simple model for pricing save you from scenarios where fast solutions somehow end up as major tabs. Progent's penchant for disposing of problems quickly results in your business spending less cash.
Progent's Online Service Technologies
Through years of experience, Progent has developed a set of customized technologies and proven processes that ensure the highest level of efficiency for remote consulting and troubleshooting for small and midsize company computer systems. Progent offers secure Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN technology allows the consultants of Progent's online support team to connect to your company's system without breaching system security.
Progent's powerful service database system maintains detailed records of the support that Progent's clients have received. Progent's authorized service personnel have access to the specifics of support rendered to every Progent customer by any consultant. This database of issues and responses is structured as a readily searchable proprietary database that enables Progent's remote support professionals to communicate their knowledge with the whole team to ensure that the efficiency of Progent's technical support improves daily. Progent's advanced accreditations and close associations with major vendors such as Cisco and Microsoft make available additional vast support databases and allow priority response from vendors' in-house product engineers so Progent's online consulting experts can come up with optimal resolutions in the least time.
Start Receiving Online UNIX, Linux, Solaris, or macOS and OS X Network Help from Progent
To get started with Progent's phone services in Baton Rouge Louisiana or to find out additional information about Progent's online support options, contact Progent at
Online Technical Support Services Available from Progent
Progent's phone-based network support engineers offer certified skills in a comprehensive set of products and technologies. This wide range of technical skills allows Progent's consultants to resolve practically any emergency likely to take place in a small business network. Certifications awarded to Progent consultants in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, and Design Professional.
To help companies with multi-operating system environments, Progent also provides the services of consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.
Phone-based technical support services provided by Progent to companies in Baton Rouge include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X remote support services address a wide range of information technology including system architecture, messaging solutions, network and process security, UNIX/Linux and Windows integration, VMware technologies for server hardware consolidation and simplified management, and migration from legacy systems to current Windows or Linux-based environments. Progent's team-oriented methodology for solving technical issues promotes fast escalation, if necessary, to consultants with appropriate expertise to tackle challenging scenarios. This accelerates solutions of critical problems, minimizes network downtime, and lowers support costs.Progent's UNIX and Linux support engineers can offer urgent phone-based help for resolving anomalies within UNIX, Linux, or Solaris systems powered by leading derivatives of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco CCIE for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the premier accreditation for network infrastructure consultants, and certifies a person's networking skills at the master level. Cisco CCIEs can resolve even the most intractable challenges encountered in network design, deployment, administration, protection, and repair. Cisco CCIEs operate with the highest priority with Cisco's in-house support staff in analyzing problems with Cisco IOS Software network administration utilities and coming up with alternate approaches or identifying program patches. CCIEs provide excellent value since their deep experience permits them to find solutions for even the most difficult problems rapidly. In typical cases, less qualified consultants can wrestle for hours or even days with the same problems that a Cisco CCIE can dispose of in minutes.
Few support organizations make CCIEs accessible to assist small and medium sized businesses. Progent can provide fast phone access to a CCIE so your company can get timely support for serious network issues that are lowering worker productivity but are not within the experience of your ordinary computer service resources. Progent's Cisco CCIE engineers can tie into your environment by means of the latest remote support tools to provide quick, secure, and economical diagnosis and repair.
Progent's CCIEs can provide expertise in all of Cisco's industry-leading family of infrastructure devices including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) solutions.
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Authorized Windows Expertise
Progent's Microsoft-expert online service professionals can provide network repair and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of consulting professionals who can help your company with a wide variety of technology support services including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange Server 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration support,
SharePoint 2019 design and integration, Microsoft Teams migration expertise, Microsoft Skype for Business planning and deployment support, Microsoft Lync Server integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring,
Project Server training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide array of remote PC desktop services such as Microsoft Windows 7 migration, moving to 64-bit workstation applications, integrating Microsoft Office 2010, and streamlining desktop configuration.
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CISSP and ISSAP Premier Network Security Engineers
Progent's qualified CISSP and ISSAP network security consultants offer a variety of system protection services that can strengthen the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against attacks or help your business to recover quickly following a serious penetration. Security services offered by Progent cover thorough security analysis using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds tools and Hydra; rapid recovery from malicious assaults; installing firewalls; building secure mechanisms for off-site and mobile access; securing your messaging system from spam and DHA attacks; and managing round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert online support to help companies of any size connect their IT infrastructure with popular public clouds including Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that combine physical resources as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud migration support services such as Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform planning and integration expertise. Progent has more than two decades of background delivering high-level consulting support online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent offers the skills of seasoned remote consulting experts for contract IT projects that small businesses often request. Billing rates for ongoing development or consulting tasks are set according to the qualifications of the consultants involved. Progent's experience with these important fields of computer technology enables clients to complete critical projects economically and on time. Progent's project-based remote engineering solutions include:
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Call Center Services
Progent's Help Desk programs for small and midsize organizations with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Call Center support services are designed for smaller businesses who don't have the budget to assemble and manage an in-house Help Desk Call Center but who require fast access to a dependable Help Desk Call Center with proficient telephone support as well as the technical depth to escalate complex problems to advanced engineers.Progent’s Help Desk Co-management services allow your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent’s Help Desk sharing service is a collaborative service desk solution based on the top professional services automation platform for handling end-user service requests, ticketing, accountability, progress tracking, and metrics.
Progent's Help Desk Call Center consulting support can support you in building an effective new Help Desk Call Center or revamping your existing organization, selecting or enhancing Help Desk application software to meet the special demands of your company, or adding temporary phone support staff to supplement your internal Help Desk Call Center group during demanding situations like software migrations, major updates, or installing new business software.
Progent's Call Center team of experienced network experts provides your workers in Baton Rouge Louisiana rapid assistance from a large technical support group with extensive experience delivering phone help and online repair service for computer environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Call Center recognition as a major contributor to business performance, and Progent's target is to resolve and not merely annotate technical problems.
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Business Applications Support: Education, Development, and Troubleshooting
Progent's Applications Consulting staff provides remote professional engineering expertise and education in special business application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, customization, and education for popular Microsoft applications including Microsoft CRM, MS Office Project, MS Word, and MS Excel. To learn more on Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.Progent's Mac consultants can promote the imaginative components of Macintosh systems by providing phone-based help services and education in imaging, sound, and motion video. Progent's consultants offer help in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac specialists can also help you with common jobs such as scanning or digitizing audio or video or establishing an audio/video production facility.
Online Network and Server Monitoring Support
Progent can provide companies in Baton Rouge Louisiana remote network and server monitoring support based on Microsoft System Center Operations Manager network monitoring, customized by Progent for your environment so that your IT maintenance is proactive rather than reactive. By detecting potential trouble spots before they cause crashes, system monitoring can avoid disruptive and costly network failures. Progent can also utilize server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows networks, or systems powered by a variety of platforms.
To contact Progent about emergency online expertise with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Urgent Online Help, telephone
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
| City | Address | Phone | Link |
| Baton Rouge | Executive Offices of Baton Rouge, 804 Main Street Baton Rouge, LA 70802 United States |
(225) 532-4100 | Baton Rouge Network Support Services |
| New Orleans | 1340 Poydras Street, Suite 1770 New Orleans, LA 70112 United States |
(504) 684-2333 | New Orleans Network Support Services |
| Shreveport | 401 Market St Shreveport, LA 71101 United States |
(318) 693-1900 | Shreveport Network Support Services |
An index of content::
network evaluation Lab Consultants
System Testing Professional
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, creating efficient migration procedures, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent customers without adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical network initiatives on schedule.
Support Outsourcing System Center 2016
24-7 Consultants System Center 2016 Azure Integration
Progent has more than a decade of experience deploying, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can assist you to design, configure, maintain, and fix your System Center solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent can help your organization to migrate to the current version of System Center from an earlier release or from another IT management solution to provide the benefits of enterprise-class deployment, management automation, security and compliance, plus datacenter and critical application performance monitoring.
Consultants SharePoint 2013 Web Parts
Technology Consulting Services SharePoint 2013 Workflow Manager
Progent has been providing SharePoint consulting services since the first product was published over a decade ago, and Progent has the scope of technical knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; decide if an on-premises, online or hybrid deployment is most sensible for your company; and select the right edition of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in individual jobs associated with your SharePoint 2013 migration.
Jobs Network Engineers
Freelance Jobs Network Engineers
Progent is seeking to hire staff-level, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited system consultants with Cisco CCNP or CCIE certification; security professionals with CISSP or CISM or equivalent security credentials; and advanced system design experts with a background in mobile access, wireless connectivity, high uptime, workplace recovery, information protection, and VMware. Progent also seeks professionals who can work on our team of helpdesk support specialists and remote support experts. Also, Progent is looking for experienced administrators able to perform effectively in our high-growth, virtual office environment.
Ransomware Protection Small Business Subscription
Expert Microsoft Certified System Consultant Email and Telephony Integration
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, provide high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Catalyst 3850 Switch Outsourcing
Catalyst Switch LISP Consulting
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to realize the full benefits of bringing intelligence to their networks. Cisco's Catalyst switch technology allows you to enable features that make your IT network sufficiently available to accommodate real-time needs, expandable to facilitate future growth, safe enough to guard confidential information, and designed for differentiating and controlling traffic flows to optimize system operations. Progent's Cisco certified engineers can help you pick out and integrate Catalyst switches that make sense for your business. In addition, Progent's CISA certified security consultants can help you develop a comprehensive protection policy and configure Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
NetApp SnapMirror Professional
Technology Professional NetApp MetroCluster and FlexPod
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with continual replication to deliver fast, zero RPO disaster recovery between sites that are up to 185 miles (300km) away from one another. Progent's roster of veteran IT experts can assist you to design, deploy, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing guidance with tasks such as assigning shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your disaster recovery solution to prove compliance with industry standards and government mandates.
Microsoft Certified SharePoint 2019 PowerApps Gateway Remote Support Services
SharePoint 2019 NGSC Consulting
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting, software development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a seamless intranet system.
Operations Manager Technical Consultant
Microsoft Operations Manager Information Technology Consulting
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and fixing SCOM environments and can provide organizations of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to fix serious problems detected by Microsoft SCOM 2012.
Radvision Video Conferencing Professional
Professional LifeSize Video Conferencing
Progent can provide the expertise of a veteran specialist with extensive experience installing, maintaining, and enhancing video conferencing platforms from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal network support team, your Internet Service Provider, and your telepresence platform supplier to assist your organization maximize the business value of your video conferencing solution.
Amazon Marketplace Web Service development training Coding
Amazon Marketplace Web Service development Programming Companies
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.
RV Series VPN Router Technical Support Services
Top Rated 7600 Edge Router Outsourcing
Cisco has developed an extensive array of routers that includes appliances built to deliver the protection, bandwidth, and reliability required by organizations from small offices to global enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system uptime. Progent can help you choose and integrate Cisco routers to build a solid foundation for your network and to make it economical to grow as you add new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.
Cisco CCIE Online Network Installations
Cisco Security Consulting
Progent's Cisco CCIE-certified networking consultants have extensive experience helping Internet Service Providers to architect, implement, manage, tune, and debug fault-tolerant, extensible connectivity environments appropriate for shared public networks.
Apple iPad Help and Support
Help and Support Apple iPad
Progent's experts can provide Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For computer environments built exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and maintaining a network environment that is available, secure, efficient and aligned with your company's business goals.
Network Design and Configuration Certified Microsoft Partner
Microsoft Partner IT Service Provider
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client endorsement and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business more complete solutions for your information system.
Nexus Switch Fabric Extender Consultant Services
Nexus Switch VXLAN Computer Consultant
Cisco Nexus switches are engineered to deliver the throughput, scale, availability, cloud readiness, capacity, security and manageability needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and onsite consulting and troubleshooting expertise to help your business to plan an optimal switch topology, build pilot environments to confirm your network design, install and configure Nexus switches, create and implement effective policies, perform security vulnerability evaluations, configure proactive monitoring, consolidate resources through virtualization, analyze and repair switching and routing problems, maximize system performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities incorporated into Nexus switches. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
Cisco and Microsoft Certified Expert Co-managed Help Desk Computer Engineer
Shared Service Desk Consulting
Progent provides several essential kinds of Call Center services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your clients convenient access to a dependable technical group with extensive experience delivering phone support and remote access repair for IT systems powered by Microsoft products. Progent's concentration is on giving the support Help Desk a positive image as a key contributor to business productivity. Progent's goal is to fix rather than merely record problems.
24-Hour Jabber and Cisco Unified CM Engineer
Jabber and Cisco IP Phones Remote Consulting
Progent's Jabber consultants offer remote or on-premises support to help organizations of all sizes to plan, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers advanced expertise for the technologies that make up creating a cohesive Jabber solution such as Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.
Professionals Operations Manager Migration
Professional Datacenter Monitoring
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and repairing Microsoft SCOM solutions and can provide companies of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite technical support to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Virtual Server Hyper-V Network Consultants
Microsoft Hyper-V Virtual Machines Configuration
Progent's Microsoft-certified consultants can assist you to evaluate the possible advantages of Hyper-V-powered virtualization for your company, conduct test installations to validate Hyper-V's operation with your line-of-business applications, evaluate your network and server infrastructure for optimal performance with virtualization technology, assist you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, educate your network management personnel to track and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual machines, establish and test business continuity processes that maximize network uptime, and provide ongoing consulting and maintenance including affordable online repair and comprehensive Help Desk outsourcing.
SCCM 2016 Hybrid Integration Troubleshooting
SCCM 2016 and Windows 10 Support and Integration
Configuration Manager 2016 automates application and device provisioning and updating, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables safe self service, and offers a common control mechanism for managing multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Computer Consultants Signature-based Virus Protection
Virus Recovery Setup and Support
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based machine learning technology to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-based AV products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to manage the complete threat progression including blocking, detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
Support Services Telecommuting
Call Desk for at Home Workforce Support and Setup
Progent has 20 years of background helping small and mid-size companies to plan, deploy, tune, administer, and debug computer networks that support at-home workers.
Microsoft SMS Server Technology Consulting
Microsoft SMS Server Specialist
Progent’s certified consultants provide small and mid-size businesses world-class consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager is the new title for the change management solution previously known as SMS Server. System Center Configuration Manager offers a range of enhancements to Microsoft Systems Management Server 2003 including full automation, integrated Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s certified consulting professionals can help you use SMS Server or System Center Configuration Manager economically for automated OS and application software deployment, security patch control, software tracking, and software license reconciliation. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server to Configuration Manager.
password management Consultant Services
network infrastructure documentation management Technology Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it.
Colo Network Engineer
Technical Support Services Colo
Colocation data centers allow companies to share enterprise-class facilities for hosting computer equipment that supports critical applications and services. Progent's Microsoft and Cisco premier consultants can help your business with all facets of your colocation program such as selecting and moving to a colocation facility, creating network topology, specifying hardware, on-premises and on-line troubleshooting, setting up remote network management, and training your IT staff.
Top Professionals CRISC Certified Risk and Information Systems Control Analyst
CRISC Certified Risk and Information Systems Control Systems Engineer Consultant
Progent can provide the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management strategy based on best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.
Amazon EC2 VPN Contract Development
Amazon Glacier integration Reports
Progent can provide affordable online consulting to assist companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
Online Office PowerPoint Trainer
Online Photoshop Training Network Companies
Progent's webinar training classes offer small businesses the affordability, ease, and flexibility of virtual learning and the proven training methods of expert instructors who use sophisticated collaboration software to simulate real-time, interactive classes. Progent offers remote education for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Access, and Project: Microsoft Dynamics business accounting and management solutions including MS Dynamics GP (Great Plains); as well as additional leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Redhat Linux Consulting
CentOS Linux Specialist
If you are developing Linux-based software on a network that has Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your field of high-value expertise without the constant hassle of managing your business network. Through the use of smart server monitoring and by providing remote and on-site support as your business needs it, Progent represents an economical way for managing an information system that features high dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings include full-service network support outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, network monitoring, and Help Desk services.
Windows Server 2012R2 Active Directory Professionals
Windows Server 2012 R2 Technical Support Services
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, staff, develop an enterprise-wide security plan, automate network management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Live Online Windows 10 Learn
Live Online PowerPoint Class
Progent's webinar training classes offer small companies the cost savings, convenience, and flexibility of web-based seminars and the effective pedagogic techniques of expert teachers who use sophisticated collaboration software to emulate real-time, interactive classrooms. Progent offers online education for key desktop applications including elements of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: Dynamics accounting and management software including Microsoft Dynamics GP; as well as additional top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
SQL Server Replication Consultancy
Microsoft SQL Server Branch Office Network Support
Progent's certified SQL Server developers and database administrators can provide remote expertise to assist businesses of any size to build, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any facet of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and data warehousing.
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