Immediate Remote Technical Support for Baton Rouge Louisiana Networks
Immediate Phone Consulting for Baton Rouge SystemsFor businesses in Baton Rouge Louisiana, Progent offers remote technical support for computer systems based on Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have delivered remote troubleshooting to businesses in all 50 states in the United States. (Check out testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE network specialists to solve complex networking problems, as well as the assistance of CISA and CISSP-certified security consultants to help with advanced security design and diagnostic issues.

Progent's online technical support engineers provide excellent value due to the fact that they have the real-world background and are equipped with the advanced tools necessary to resolve the majority of network issues quickly. Efficient support lowers immediate costs since service calls accumulate minimal billable consulting minutes. Online support also eliminates the expense of sending a consultant to your office. Your company benefits even more in incidental costs by minimizing or avoiding system outages and associated costs stemming from business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused management. Progent's extensive online consulting experience is particularly important for businesses that rely on public clouds for vital network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an alternative.

Progent's pricing model for remote support is designed to stretch your network support investment. Progent charges by the minute for telephone-based assistance, so you pay just for the services that you receive. In contrast to typical online service companies, Progent asks for no initialization charge or minimum payments. Progent's one-minute granularity and simple policy for pricing eliminate scenarios where quick repairs manage to end up as big invoices. Progent's skill at solving problems efficiently means your business saves cash.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has mastered a set of optimized tools and proven processes which promote the maximum degree of effectiveness for remote engineering help and repair for information systems of any size. Progent offers secure Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology allows the staff of Progent's Technical Response Center to interface to your company's system without compromising system security.

Progent's advanced technical support reporting application keeps thorough documentation for the service that Progent's clients have received. Progent's authorized consultants have access to the history of all help rendered to each Progent customer by any consultant. This archive of issues and repairs is structured as a readily retrievable support knowledge base that enables Progent's remote support professionals to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's extensive list of accreditations and working relationships with important industry leaders including Cisco and Microsoft open up additional vast technical databases and allow quick response from vendors' internal product engineers so Progent's online consulting specialists can determine optimal resolutions promptly.

Online services provided by Progent to clients in Baton Rouge Louisiana include:

Progent's ProSight Fixed-price IT Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, fixed-price managed services designed to enable small and mid-size organizations to benefit from the same best-of-breed IT solutions used by some of the industry's top enterprises. The ProSight line of outsourced network management services addresses all critical areas of modern networking such as email protection, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely escape legacy signature-based AV tools. ProSight ASM protects local and cloud resources and provides a unified platform to manage the complete malware attack progression including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to deliver centralized control and comprehensive protection for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, monitor, enhance and troubleshoot their networking hardware like switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that require critical software patches, or isolating performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT personnel and your Progent consultant so that any looming issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save up to 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an unbiased assessment of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the deployment of your core network devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with data security regulations, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to assess your organization's preparedness either to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information concerning your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective security and backup/recovery system that aligns with your business needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent can provide the services of seasoned remote consulting experts for contract IT projects. Billing charges for longer-term development or consulting projects are determined based on the qualifications of the consultants involved. Progent's experience with these special fields of information technology allows clients to execute major projects economically and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Call Center support alternatives for companies with environments based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Call Center services, co-managed Helpdesk support services, and Call Center consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end solution that handles all aspects of online desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to handle the most problems.

    Progent's Call Center consulting support can guide you in creating an efficient new Help Desk Call Center or revamping your existing organization, identifying or customizing Help Desk Call Center software to handle the particular needs of your company, or adding occasional phone support staff to supplement your existing Help Desk team during unusually busy situations such as software migrations, major updates, or installing brand new applications.

    Progent's Help Desk team of seasoned information technology consultants offers your computer users in Baton Rouge Louisiana fast access to an efficient network service resource with substantial experience offering phone consulting and online troubleshooting for networks powered by Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's charter is to earn the Help Desk the reputation as a solid enabler of company efficiency, and Progent's policy is to solve and not just record IT problems.

  • Business Applications Services: Training, Customization, and Integration
    Progent's Applications Experts Group provides phone-based advanced engineering support and training in key application areas that include ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for Microsoft applications including CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more concerning Progent's consulting, programming, and training offerings, see Progent's Business Application Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10; cohesive integration of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants offer advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Support
    Progent offers organizations in Baton Rouge Louisiana online IT infrastructure monitoring and reporting by providing System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can adapt Operations Manager for your environment so that your IT support is proactive and automated. By uncovering emerging trouble spots before they grow into downtime, remote monitoring can minimize stressful and costly network crises. Progent can also utilize server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Windows networks, or networks based on a variety of OS platforms.
How Your Baton Rouge Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency online expertise with Microsoft, Apple macOS and OS X, or Linux environments, go to Progent's Urgent Remote Help, phone 1-800-993-9400, or visit Contact Progent. For companies and new ventures in Baton Rouge Louisiana, Progent's phone-based network support specialists can provide professional and affordable system help the instant your organization needs it. More than 15 years of providing online technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting skills and to fine tune online connectivity technology to repair network problems rapidly while eliminating the cost and lost time associated with on-premises support calls.

Even if your Baton Rouge company has a regular freelance consultant or maintains a full time IT staff that can deal with typical network problems, Progentís Microsoft certified consultants can offer an easy and transparent remote extension of your local resources in cases when your usual IT support personnel either don't have the bandwidth or the expertise to resolve sudden system emergencies or particularly tough integration projects.

Features of Progent's Online Computer Services for Baton Rouge Louisiana
Progent's online support, remote troubleshooting, network security expertise, and system administration services give companies in Baton Rouge Louisiana unparalleled leverage for your support investment. Whether you need occasional telephone support and Internet-based troubleshooting or full-time Help Desk call center services and system management, Progent's experts can deliver your company enterprise-level IT support while permitting you to eliminate the cost and hassle of carrying a large internal IT staff. Key features of Progent's online help services include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's number of employees, depth of IT experience, fine tuned remote support tools, and understanding of corporate IT allow companies to escape the limitations associated with exclusive reliance on smaller consulting firms, independent freelance consultants, or over-stretched internal resources.

Progent stands out by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier experts average longer than a decade of real-world professional experience, at the front lines of network service, executing a wide range of technical projects for a large mix of businesses. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting team. This guarantees that you get not only expert technical skills, but also a support engineer with proven approaches for using computer knowledge to repair real-world network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for remote support and on-premises help per minute. As a result, you are invoiced only for received services. Progent does not impose a more expensive rate for off-hours or urgent service, and within California or in regions where Progent provides on-site support, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no startup fee and requires no retainer for support services delivered during normal working hours. Many support organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity avoids large invoices for quick fixes so you won't be forced to allow simple problems to fester.

  • Full Records of Delivered Services
    Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local support firms who offer minimal documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by each staff member to each client. The practice of detailing and organizing support records results in more efficient service and eliminates a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.

  • 24x7 Server Monitoring with MS Operations Manager
    Progent is one of the few support companies to provide round-the-clock remote tracking services powered by MS System Center Operations Manager. MS System Center Operations Manager causes your network support to be anticipatory rather than reactive. By revealing potential problems before they cause downtime, network monitoring can keep your information network from painful and costly service losses.
How Does My Business Start Receiving Online Network Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, go to Immediate Network Support.

An index of content::

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    Progent's wireless VoIP phone configuration and troubleshooting consultants offer remote and onsite assistance to help your organization build and administer a Cisco wireless IP phone deployment by delivering integration services that range from debugging the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.

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    System Center Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies compliance settings control, keeps track of network resources, protects against company data leakage, provides health monitoring, enables secure self service, and delivers a common control mechanism for administering multi-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.

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    Progent offers onsite education designed for people who wish to expand their understanding of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online training for macOS and Mac OS X application software.

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    Progent's certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

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    Meraki Access Point Security Computer Consultant

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    Microsoft Windows Server Essentials is a value-priced, versatile operating system that enables small organizations to make the move from the older physical in-house datacenter to the contemporary hybrid computing model that combines both local and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly online consulting and technical support for Windows Server Essentials. Progent can assist you to determine the potential productivity and cost benefits of migrating to Essentials and adopting a hybrid on-premises/cloud-based model for your network environment. Progent offers full-service project management to help you plan and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting, troubleshooting, and customized training.

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    Cisco AnyConnect Support and Setup

    Progentís Cisco-Certified network consultants provide experienced PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of security, speed and reliability for information environments of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible management solutions. Progentís Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Support Desk Sharing Remote Support Services

    Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are intended especially for small organizations who require immediate access to a Help Desk Call Center with professional telephone support and full escalation capability but who have to operate within a limited IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.

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  • Exchange Server 2016 Migration Planning Remote Support Services
    Exchange Server 2016 Upgrade Planning Consultant Services

    Progent can help you in all facets of your migration to Microsoft Exchange 2016 including designing HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Top Ranked Hyper-V 2016 Failover Clusters Technology Consulting

    Hyper-V 2016 incorporates core features initially developed for and refined on Microsoft Azure, among the world's largest public clouds. This dramatically enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-based or hybrid deployment, create and carry out a non-disruptive upgrade strategy, educate your IT administration and support personnel, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you maximum business value.

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    Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a more manageable and more secure AD implementation. Both versions also provide the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include simpler management, better compliance with information security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and higher availability.

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    SQL Server 2016 introduces major improvements in speed, capacity, security and compliance, uptime, mobile computing integration, and built-in BI. Innovations include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist organizations of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).

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    Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook clients.

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    Progentís Microsoft certified consultants offer a variety of consulting services for Dynamics GP. Dynamics GP is a financial and ERP solution based, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its segmented design you can purchase only the capability you currently require, with the option to expand clients and increase capabilities in the future. Progentís Microsoft Dynamics GP support experts can show you how to install, configure and administer the current version of Dynamics GP or migrate smoothly from an earlier version.

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    Progent offers a selection of IT service packages for small companies. These information technology outsourcing and network monitoring solutions are built around the anticipatory problem solving capabilities of System Center Operations Manager, a next-generation server and IT management software platform that tracks the availability, performance, and security of your network and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced IT support programs, small organizations can choose a basic co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.

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    The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also help you with designing, installing, administering and supporting powerful IT applications based on Windows Server, and can streamline your migration from Windows 2000 Server or Windows NT.

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    System Center Configuration Manager automates software provisioning at scale, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health monitoring, enables secure self service, and delivers a single point of control for administering mixed-OS networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help your organization with any facet of designing, installing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid environments.

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    Progent's Citrix-accredited engineers can help you to understand the strategic advantages of XenServer and additional Citrix products, and can help your IT organization to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can also analyze your existing XenServer environment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.

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    Progent can help your organization in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management, team, create an enterprise-wide security strategy, streamline IT administration, help with creating applications, and build and validate a DR/BC plan.

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    Progentís IT outsourcing services offer economical network consulting for medium-size businesses. Whether it includes designing system architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or developing a web-based business solution, outsourcing your IT technical services can reduce costs and eliminate risks, allowing IT service expenses to increase in a more moderate and controlled manner than is possible by amassing a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust network foundation for your critical Windows-powered applications including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.

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    System Center 2016 Operations Manager helps to ensure consistent performance and maximum availability for critical applications by providing centralized, cross-platform monitoring of IT resources installed across on-premises datacenters and private and public clouds. Progent's consulting team offers advanced remote and onsite support to help organizations of any size to plan, implement, optimize, update and repair Operations Manager 2016 deployments. Progent can assist you to migrate to SCOM 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a cohesive IT management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Progent's Cisco-certified SIP infrastructure experts can help you to plan, deploy, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective remote or on-premises expertise to help companies to move efficiently to an advanced communications ecosystem that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.

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    Progentís Microsoft certified experts offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install important software quickly and automatically to appropriate workers, lower software costs and stay compliant by determining usage profiles, improve Windows protection by improving your awareness of vulnerability and by delivering targeted patches, manage your mobile workforce through industry standards independent of connection or geography, and lower operational costs by efficiently utilizing the management functions incorporated into Windows. Progentís SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch control, and resource monitoring management including software and appliance inventory.

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    Progent's Microsoft-certified consultants offer computer help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can show you how to plan, deploy, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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    Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching products including F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.

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    Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft Premier IT consulting professionals. With Progent's affordably priced network support programs, small organizations can choose a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small company networks world-class reliability, protection, and performance.

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    Progent can help your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device management solution or assist you to enhance your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    Progent's Meraki Wi-Fi AP experts provide remote and onsite support to assist organizations of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products such as switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides identical access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or device.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis tools to guard endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the entire malware attack progression including protection, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks.

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    Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the background to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange 2007 Server.

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