Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most successful solutions for achieving location-independent access to messaging, calendars, web programs, and other vital business information. Progent can provide Bay Area, California businesses the services of BlackBerry-qualified consultants who can help companies to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the sophistication of small business networks has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for businesses regardless of size, effective deployment and support of RIM BlackBerry technology has grown increasingly difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently turn to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-qualified engineers who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, doing away with the need for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient online support model, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and control BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and thoroughly.

Technical Support for BlackBerry BES Server
BlackBerry BES Server streamlines administration and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for controlling key tasks like device deployment, updates, and deactivation and also offering a solid foundation for security and high availability. BlackBerry Enterprise Server supports seamless integration between Exchange Server, Groupwise, or Lotus messaging platforms and BlackBerry handsets and allows remote synchronization.

BlackBerry Enterprise Server Integration Assistance

BES Server includes a wealth of data protection options starting with automatic data encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using AES or Triple DES. BES Server also permits excellent versatility in adjusting degrees of security to match the special needs of your mobile environment. Progent's BlackBerry authorized engineers can assist your company to choose advanced security functions and activate them remotely. Examples of these wirelessly selectable security features include:

  • Lock down a BlackBerry smartphone
  • Wipe information from a misplaced or stolen BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate internal defenses against malicious attacks

BlackBerry BES Server also provides flexibility in selecting mechanisms to keep users from loading or executing unsecure or unauthorized programs. Progent can help you to select blocking processes like:

  • List precisely which programs are allowed on the device
  • Block third-party programs from allocating persistent storage on the BlackBerry device
  • Select which resources external programs can access on the smartphone
  • Limit the kinds of connections external applications running on the smartphone can establish
  • Prevent all third-party applications from being installed or run on the BlackBerry smartphone

Progent's Online BlackBerry-Certified Technical Support is Fast and Economical
For businesses in Bay Area, California who require fast and affordable access to an authorized RIM BlackBerry support professional, Progent offers effective online help from a seasoned support team who have provided IT solutions to organizations in each state in the U.S. (See Progent's client testimonials.)

Remote support avoids travel costs and lets engineers resolve problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and offer professional help in areas such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including resolving enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry consultants can also assist you to use management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist you to define and install appropriate security options.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and remove BlackBerry device users on Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, manage Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network needs assessment, system architecture, installation strategy and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, help you to determine which administration model and physical components match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about alternatives for software editions, server hardware and mass storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry-certified expert can help you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-qualified security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about consulting help for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.
















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An index of content::

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