Consulting Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile PDAs were once one of the most popular solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other critical business data. Progent can provide Bay Area, California businesses the services of BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's proven online service delivery model, gives small businesses an economical alternative for incorporating BlackBerry products seamlessly into their information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, customize mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Consulting Support for BlackBerry BES Server
Research in Motion's advanced solution for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Exchange, IBM Lotus Domino, or Groupwise clients to send and receive emails that are encrypted in transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a broad selection of crucial management tasks that span from smartphone deployment and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-premier engineers can assist you to use BlackBerry Enterprise Server to do routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry device software remotely
  • Control user configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-premier consultants can also assist your company to utilize BES Server to implement key procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's high-availability architecture based on VMware
  • Install BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and analyze the health of your BlackBerry system

Progent's Remote BlackBerry-premier Support is Quick and Economical
For businesses in Bay Area, California who want fast and economical access to a certified BlackBerry support expert, Progent delivers efficient online help from a seasoned support team who have provided network solutions to organizations in each state in the U.S. (Refer to Progent's client testimonials.)

Remote support avoids travel expense and enables specialists to resolve technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and offer expert support in fields including fixing synchronization issues, configuring BlackBerry BES Server, and creating a protected, high-availability system architecture for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition help you to resolve a broad array of issues concerning synchronization, handset recognition, email consistency, web browsing, mobile connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online help for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support expenses low and, by handling problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, apply permissions, set up the MDS and IM, deploy access control lists, control Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs assessment, solution architecture, installation planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which management approach and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can assist you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
In order to get in touch with Progent about engineering support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.