Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most popular products for achieving mobile connectivity to email, calendars, web-based applications, and other vital business data. Progent can provide Bay Area, California companies the expertise of BlackBerry-premier professionals who can assist companies to manage existing BlackBerry environments or migrate efficiently to a current smartphone platform.

As the sophistication of small business networks has expanded, and as the need for world-class protection, reliability, and recoverability has become the standard for companies of any size, successful integration and support of BlackBerry solutions has grown increasingly challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small businesses frequently resort to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry environments affordably and efficiently, eliminating the need for an internal BlackBerry technology expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's proven online support model, provides small businesses a budget-friendly solution for integrating BlackBerry products productively into their information network.

Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management tools to help you track and control BlackBerry devices throughout your company, recommend security policies that are right for your business, customize wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.

Consulting Support Services for BlackBerry Enterprise Server
Research in Motion's advanced platform for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted during transit to ensure optimum security. BlackBerry BES Server also streamlines a broad variety of critical administrative tasks ranging from smartphone configuration and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-premier engineers can help you utilize RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control user and group settings with BlackBerry's extensive library of policies

Progent's BlackBerry-premier engineers can also assist you to use BlackBerry Enterprise Server to implement important procedures not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and support BES Server's fault-tolerant architecture using VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set custom administration roles
  • Automatically track and analyze the overall health of your solution

Professional RIM BlackBerry Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide expert assistance to companies in the Bay Area area or anywhere in California. Progent's seasoned remote technical support experts have helped businesses solve computer problems and reduce IT service costs in each state in the United States and built a substantial base of satisfied customers. (Refer to Progent's client testimonials.)

Progent offers online assistance for a wide array of technologies associated with RIM BlackBerry software and devices such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned experts can in addition help your company to troubleshoot a wide array of problems concerning synchronization, device recognition, messaging consistency, web browsing, mobile connectivity, IM, desktop software installation, and Desktop Redirector.

As a top innovator in providing nationwide remote technical assistance for small business networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by dealing with issues promptly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help you to select and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
In order to ask Progent about consulting support for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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