Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web-based applications, and other vital business data. Progent offers Bay Area, California businesses support from BlackBerry-premier consultants who can help businesses to manage existing BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for businesses of any size, effective integration and support of RIM BlackBerry solutions has become more challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small organizations frequently turn to external consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven online service delivery capabilities, provides small businesses an affordable solution for incorporating RIM BlackBerry products productively into their information system.
Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones across your business, define security policies that make sense for your company, develop custom wireless software, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.
Consulting and Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software allows Exchange Server, Lotus, or Groupwise clients to transmit and receive emails that are encrypted in transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of vital management jobs that span from BlackBerry deployment and updates to wireless security and high availability.
Progent's BlackBerry-certified consultants can help you utilize BlackBerry Enterprise Server to perform basic jobs like:
Progent's BlackBerry-premier engineers can also help your company to use BlackBerry Enterprise Server to perform important procedures not available with the entry-level BES Server Express. These procedures include:
Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Bay Area, California who require fast and affordable access to a certified BlackBerry consultant, Progent offers effective remote assistance from a veteran support staff who have delivered IT solutions to organizations in each state in the United States. (See Progent's customer testimonials.)
Remote consulting services avoids travel costs and allows consultants to fix technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and offer expert help in fields including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation issues, adding and removing BlackBerry device users, setting activation passwords, configuring wireless program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and help your company to define and implement appropriate security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, solution design, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management approach and physical components meet your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software versions, server hardware and mass storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can help you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
To contact Progent about technical help for BlackBerry wireless technology, call