Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining mobile connectivity to email, scheduling, web-based applications, and other vital business data. Progent can provide Bay Area, California businesses the services of BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or migrate smoothly to a modern mobile platform.
As the sophistication of small company networks has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the standard for organizations of any size, effective integration and support of BlackBerry technology has become more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses often resort to external consulting firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their business information system.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.
Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide variety of critical management tasks that span from BlackBerry setup and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to perform routine jobs such as:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Upgrade BlackBerry device firmware wirelessly
- Manage user and group configurations with BES Server's vast selection of IT policies
Progent's BlackBerry-certified engineers can also assist you to use BlackBerry Enterprise Server to implement important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Install and support BlackBerry's fault-tolerant architecture using virtual servers
- Install BlackBerry smartphones wirelessly
- Set custom administration roles
- Automatically track and analyze the integrity of your solution
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can also help you to troubleshoot a broad array of issues concerning synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, IM, PC application configuration, and Desktop Redirector.
As a top innovator in delivering countrywide online support for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support costs low and, by resolving problems quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements assessment, system architecture, roll-out strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a wireless system that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and equipment meet your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software versions, server hardware and mass storage, network design, and application set up.
To optimize network security, Progent's BlackBerry expert can help your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Qualified Consultant
If you wish to contact Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.