Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were once among the most successful products for achieving location-independent access to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Bay Area, California businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry environments or migrate smoothly to a modern mobile platform.
As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for companies of any size, successful integration and maintenance of BlackBerry technology has grown increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often turn to external support professionals who offer expertise in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the necessity for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's proven remote service delivery model, provides small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize wireless software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered quickly and safely.
Integration Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry devices, offering a single platform for controlling critical tasks like smartphone installation, updates, and retirement and also offering a strong infrastructure for security and fault tolerance. BlackBerry BES Server delivers transparent integration between Exchange, Groupwise, or Lotus Domino email servers and BlackBerry users and allows remote synchronization.
BES Server offers a wealth of security capabilities starting with automatic data encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple DES. BlackBerry BES Server also allows great flexibility in adjusting degrees of protection to meet the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can assist your company to choose advanced security features and activate them remotely. Samples of these wirelessly selectable security features include:
BlackBerry BES Server also provides flexibility in selecting ways to keep BlackBerry users from loading or running unsafe or prohibited applications. Progent can help you to choose blocking processes like:
Progent's Remote BlackBerry-certified Support is Quick and Economical
For businesses in Bay Area, California who want quick and economical access to a certified BlackBerry consultant, Progent delivers efficient remote assistance from a seasoned network support team who have delivered IT solutions to companies in each state in the country. (See Progent's client testimonials.)
Online support avoids travel expense and lets engineers solve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and offer professional help in areas such as resolving synchronization problems, configuring BlackBerry BES Server, and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can also assist your business to troubleshoot a broad array of problems associated with synchronization, handset detection, messaging consistency, web browsing, wireless connections, IM, desktop application configuration, and Desktop Redirector.
As a leader in delivering nationwide online help for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile technical support costs at a minimum and, by solving problems promptly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, solution architecture, roll-out planning and implementation, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a mobile wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management approach and physical components match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, server hardware and storage, network architecture, and application set up.
To optimize network security, Progent's BlackBerry expert can assist you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to run network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Certified Expert
In order to ask Progent about consulting expertise for BlackBerry wireless solutions, phone