Mobile Support
Bay Area, California Consulting for RIM BlackBerry
Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once among the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web programs, and other vital business data. Progent offers Bay Area, California companies support from BlackBerry-certified experts who can assist organizations to manage their BlackBerry environments or transition efficiently to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has become more difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses frequently turn to external support firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven remote support capabilities, provides small companies an affordable alternative for incorporating BlackBerry technology productively into their information network.
Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and safely.
Consulting Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry smartphones, providing a centralized solution for handling critical tasks like device installation, updates, and deactivation and also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry users and supports remote synchronization.
BlackBerry BES Server provides a wealth of data protection capabilities starting with advanced data encryption of messages sent between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard or Triple DES. BES Server also allows excellent versatility in adjusting degrees of protection to meet the specific needs of your network. Progent's BlackBerry certified consultants can help your company to choose powerful security features and enable them remotely. Samples of these over-the-air selectable security features include:
- Disable a device
- Erase information from a missing device
- Lock out Bluetooth functionality
- Activate built-in defenses against malicious attacks
BlackBerry Enterprise Server also provides versatility in determining mechanisms to keep BlackBerry users from loading or executing unsecure or prohibited programs. Progent can assist you to choose blocking processes such as:
- List exactly which applications are allowed on the device
- Prevent third-party programs from allocating persistent memory on the smartphone
- Select which functions third-party programs can use on the smartphone
- Limit the kinds of connections external programs running on the smartphone can establish
- Prevent all external software from being loaded or executed on the BlackBerry smartphone
Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned service professionals can also help your company to resolve a broad array of problems concerning synchronization, handset recognition, email reconciliation, web access, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a top innovator in providing nationwide remote consulting services for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support costs low and, by solving issues quickly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and assist you to select and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about technical help for BlackBerry mobile wireless technology, call
An index of content::
Hyper-V 2016 Support Services
Online Troubleshooting Hyper-V 2016 Linux
Hyper-V 2016 utilizes key technologies initially developed for and proven on Azure, among the world's largest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your critical applications, design an efficient network topology for a cloud-based or hybrid deployment, create and execute a non-disruptive migration plan, train your IT administration and support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
Managed IT Services Consultants Integration Support
ProSight Network Management Outsourcing Consultant Services
Progent's ProSight family of managed services are geared to offer businesses who have small in-house IT support staffs with low-cost access to world-class management tools and consulting experts. Advantages of the ProSight line of managed services include flat-rate IT maintenance expenses, automation of routine administrative tasks, ongoing absorption of new information technology, graceful migration from older technology to modern solutions, close alignment of computer technology with strategic objectives, guidance from seasoned IT experts, and freeing up management to focus on business instead of fast-evolving computer technology.
Integration Services Gentoo Linux
Consultancy PCLinuxOS Linux
Progent's Linux support experts offer small companies and software developers support for managing and supporting Linux computers that run with Microsoft-based technology. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient single source to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
24 Hour Consulting SUS
Consultant WSUS
Microsoft Windows Server Update Services allows network managers to deploy and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT staff can completely and easily manage the distribution of patches that are released via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Aironet 2700 Access Point Support and Help
Cisco Aironet Information Technology Consulting
Progent's Cisco certified wireless networking consultants offer affordable remote and on-premises support for end-of-life and modern Wave 2 Aironet wireless APs and Progent can help your business to design and maintain Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.
Contract Q&A about Microsoft Consulting
Top FAQ about Cisco CCNA Job Opening
To see replies to frequent enquiries about becoming a consultant at Progent, refer to Consulting at Progent Frequently Asked Questions.
Dynamics GP System Migration Consultants
Expert Microsoft Certified Dynamics GP Update Planning Consultants
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, customization, education, and troubleshooting since the product's debut. Progent can provide advanced support for upgrading legacy Dynamics GP ERP systems. Progent can assist your business to design, pilot, and implement an efficient migration from a a legacy version of GP to the latest release of Dynamics GP.
Microsoft Hyper-V Server Virtualization Engineer
Services Hyper-V 3.0 Virtual Server
Progent's network professionals can help you analyze the potential benefits of Hyper-V-based virtualization for your business, conduct pilot installations to validate Hyper-V's operation with your line-of-business applications, evaluate your network and server architecture for smooth operation with virtual server technology, help you in upgrading to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to track and manage Hyper-V, offer expert consulting help for improving the protection of your virtual machines, establish and validate disaster recovery procedures that maximize system availability, and provide ongoing consulting and maintenance including low-cost online repair and turn-key Help Desk services.
Professional Windows 10
Microsoft Windows 10 ADK Consult
Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, teleworker connectivity, data and identity security, automated deployment and management, network optimization, Wi-Fi support, business continuity planning, webinar training for network management staff and users, and post-migration consulting support.
Q and A about Recruiter Cisco Consultant Employment
Q and A about Computer Consulting Open Positions
For answers to common questions concerning becoming employed by Progent, see Consulting at Progent Q&A.
Engineers ProSight client credential management
ProSight SSL certificate management Consultancy
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save up to half of the time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.
Computer Engineer At Home Employees Infrastructure
At Home Employees Infrastructure Online Help
Progent can help small and medium-size businesses to design, deploy and debug the network infrastructure required for offsite workers.
SCOM 2012 Fabric Monitoring Engineer
Award Winning System Center 2007 Network Consultants
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and offer organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.
Remote Technical Support Helpdesk Services
Service Desk Support Online Support Services
Progent’s Shared Call Center service allows your business to split the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the top shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Microsoft Azure Storage Developer Firms
Expert Development Azure cloud integration
Progent's consultants can help you with any stage of Microsoft Azure integration such as needs definition, prerequisites assessment, system design, pre-production testing, deployment, automated administration, performance tuning, software license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist you to set up and troubleshoot firewalls and VPN connections so your users can safely connect to Azure resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure-based resources.
Microsoft Exchange 2019 Computer Consulting
Best Exchange 2019 Migration Online Troubleshooting
Progent can assist you in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
ProSight Email Security Services
Email Policy Management Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Server Management Consultant Services
Server Consolidation Computer Consultant
With virtual servers, companies are able to run many virtual machines on one actual server. Virtualization technology allows businesses to enjoy all the benefits of server segmentation, while avoiding the expense associated with buying additional server hardware. Virtualization is also the critical technology for private clouds, which offer important advantages including reducing the costs of capital equipment, datacenter facilities, and management while improving information security, system availability, and disaster recovery. Other important server management options include server monitoring software, Microsoft WSUS, and remote server management hardware. Progent's certified server management experts can help you in all aspects of server virtualization and management to enable your company to cut expenses and conserve time.
Remote Monitoring and Reporting Computer Consultants
Microsoft Operations Manager Remote Consulting
Medium-size businesses can derive all the benefits of Microsoft Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier network consulting professionals. Thanks to Progent's economically priced network service packages, medium-size organizations can choose a simple co-sourcing service program built around System Center Operations Manager with network monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer mid-size business information systems world-class availability, security and performance.
Power BI Gateway Programming Companies
Remote Power BI Reports Development Group
Progent's Power BI consultants can help you to design, install, maintain, update or troubleshoot your Power BI environment. Progent's database experts can assist you to prep your source data for Power BI reports and dashboards. Progent can show you how to implement and administer an on-premises, cloud, or hybrid environment for Power BI.
Systems Management Server 2003 Specialists
Technical Consultant SMS Migration
Progent’s Microsoft certified consultants offer small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver important software quickly and reliably to appropriate workers, reduce software expense and stay compliant by determining usage profiles, improve Windows protection by improving your awareness of vulnerability and by installing targeted updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by efficiently exploiting the administrative functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including program and appliance inventory.
On-site Technical Support Windows Server 2019 Hybrid Solutions
Top Rated Microsoft Certified Windows Server 2019 System Insights Technical Support Services
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your business to plan and deploy a DR/BC solution based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Top Small Business Network Remote Technical Support
Small Office Network Setup and Support
If you have a company information system with 10 to 50 desktop users, Progent's network outsourcing services save your organization from over-reliance on single freelance service provider while giving you affordable and dependable access to enterprise-class technical support. By delivering network consulting help when you need it, offering specialized knowledge for critical applications, delivering value-added services such as 24x7 server monitoring, and charging only for support you use, Progent offers you an affordable solution for maximizing the productivity of your small office network. Progent is the smart way for small organizations to create and maintain a reliable and secure information network and to benefit from quick access to the skilled consulting typically available only to enterprises who are able to afford a sizeable internal IT group.
SQL Server 2016 Express Consultant Services
Microsoft Experts SQL Server 2016 and Hyper-V Support Outsourcing
SQL Server 2016 introduces major enhancements in speed, scale, data security, uptime, mobile computing support, plus built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to help businesses of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.
Windows Server 2012 R2 Cluster Management Network Consultants
Online Support Windows 2012 R2 Clustering
Progent's certified failover clustering experts can assist companies of all sizes to assess the advantages of utilizing Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery solution, help you to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual ones, and show you how to centralize the administration of clustered servers.
24-7 Microsoft LCS Server Instant Messaging Online Technical Support
Microsoft LCS Server Consulting Services
MS Office Communications Server provides IM and presence in a scalable, enterprise-grade solution offering enhanced security, transparent integration with other Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger intellectual property security. Microsoft Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts offer remote and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can help you to assess the advantages of migrating to Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add significant strategic value to your IT system
Exchange 2019 Disaster Recovery Integration Support
Exchange 2019 DLP Network Consultants
Progent can help your organization in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.
Internal Network Security Inventory Technology Professional
Wireless Security Inventory Services
Progent offers small organizations a pair of ultra-affordable security evaluation packages that provide, at a preset fee, remotely managed scans of your security profile which are evaluated by expert security specialists who assess the data collected by the remote scan, deliver unbiased summaries of your current security vulnerability, and offer recommendations for improvements. Progent offers two complementary security evaluation packages for external and internal security testing that are priced to meet the restricted budgets of small companies while providing enterprise-class evaluations of your network's vulnerability to assault.
Small Business Consulting Services Firm
Small Business Network Architect Firms
Progent provides the help of Microsoft and Cisco-Premier IT consulting experts to offer customers affordable alternatives to help companies optimize the value of Microsoft and Cisco products. For environments that range from remote offices to large corporations, Progent's network engineers can assist you to enhance your information system's e-mail architecture, security, availability, performance, and IT administration.
ASA Firewall with Firepower Consulting Services
After Hours Support Services Cisco firewall IPS
Progent’s experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular enterprise-class appliances, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and excellent availability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security gaps.
Teleworker Solutions Setup and Support
24-Hour Call Desk for Telecommuters Remote Technical Support
Progent has two decades of background helping small and mid-size companies to design, implement, tune, administer, and troubleshoot information networks that support at-home workers.
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