Consulting and Technical Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most popular products for achieving location-independent access to messaging, scheduling, web-based programs, and other critical business data. Progent offers Bay Area, California companies support from BlackBerry-premier consultants who can help businesses to maintain their BlackBerry environments or transition smoothly to a more popular mobile platform.

As the sophistication of small company networks has increased, and as the need for world-class protection, reliability, and disaster recovery has become the norm for companies regardless of size, effective integration and support of BlackBerry technology has become more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations frequently turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's proven online support model, gives small businesses an economical alternative for incorporating BlackBerry products seamlessly into their business information network.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom mobile software, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry BES Server gives companies a centralized and secure source for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for collaborative programs such a schedules, contact lists, tasks, IM, and custom business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages and to instant messaging-capable software through Microsoft Office Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier consultants can show you how to plan, deploy, and maintain BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

Expert RIM BlackBerry Consulting Support Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are available remotely to deliver expert technical help to companies in the Bay Area region or throughout the state of California. Progent's seasoned online consulting experts have helped IT organizations resolve network issues and reduce support costs in each state in the U.S. and established a substantial following of loyal clients. (Refer to Progent's customer testimonials.)

Progent offers online help for a broad array of technologies related to BlackBerry products including wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help you to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified experts can also help you to resolve a wide range of problems associated with synchronization, handset detection, email reconciliation, web access, wireless connections, IM, PC software installation, and Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small business IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support expenses at a minimum and, by solving issues quickly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as resolving enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to select and install appropriate security options.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement access control lists, control Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about technical help for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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  • Les Kent has a 35-year history of effective network integration, corporate administration, sales, and operations. He has demonstrated a knack for creating sophisticated information technology solutions in his roles as as a network designer, programmer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and major enterprises.

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    Work at Home Conferencing Computer Consulting

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  • Solaris-Windows Upgrade Consultants
    Solaris-Windows Upgrade Consultant

    Progent can assist your business to plan and execute an efficient migration from a Sun Solaris-powered information system to a network powered by Microsoft Windows and suited for supporting Microsoft's powerful office productivity suites, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your data and minimize productivity disruption by developing an efficient migration strategy that protects your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition support services offered by Progent include analysis of existing environment, transition strategy and testing, Microsoft Exchange migration services, information and application software migration, and server and mass storage transition and economization.

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