Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most popular products for achieving mobile connectivity to email, calendars, web applications, and other critical business data. Progent offers Bay Area, California businesses the services of BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry environments or migrate smoothly to a current mobile platform.

As the sophistication of small business networks has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for companies of any size, effective deployment and maintenance of BlackBerry solutions has grown more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations often turn to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments economically and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven online support model, gives small companies an affordable alternative for incorporating BlackBerry products productively into their IT network.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and thoroughly.

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry BES Server allows mobile BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications like calendars, address books, tasks, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange email as well as to IM-enabled software via Microsoft Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Help

Progent's BlackBerry-certified consultants can assist you to design, implement, and support BlackBerry BES Server so that you improve the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Expert RIM BlackBerry Technical Services Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are available remotely to deliver prompt assistance to companies in the Bay Area region or anywhere in the state of California. Progent's experienced online technical support experts have helped businesses solve computer issues and cut IT service expenses in each state in the country and built a large base of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers remote help for a wide array of issues associated with RIM BlackBerry software and devices such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help your company to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can also help your company to resolve a wide range of problems associated with synchronization, device detection, messaging reconciliation, web access, mobile connectivity, IM, workstation software configuration, and Desktop Redirector.

As a leader in providing countrywide online consulting services for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support costs low and, by resolving issues quickly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to use management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist your company to define and install appropriate security options.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Consultant
To ask Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.