Mobile Technology Consulting
Bay Area, California Support for BlackBerry
Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular solutions for maintaining anytime-anywhere access to messaging, calendars, web-based applications, and other vital business data. Progent offers Bay Area, California businesses support from BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a modern smartphone solution.
As the complexity of small company networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry technology has become more difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry-based environments affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and support BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry smartphones, offering a centralized solution for handling critical jobs such as smartphone installation, updates, and deactivation while also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino email platforms and BlackBerry users and supports over-the-air synchronization.
BlackBerry Enterprise Server provides a wealth of data protection capabilities beginning with advanced data encryption of messages sent between a BlackBerry wireless handset and BES Server based on AES or Triple DES. BlackBerry BES Server also permits excellent flexibility in adjusting levels of protection to match the specific requirements of your environment. Progent's BlackBerry authorized consultants can assist you to select powerful security functions and enable them wirelessly. Samples of these wirelessly configurable security settings include:
- Disable a BlackBerry device
- Wipe data from a lost or stolen BlackBerry smartphone
- Lock out Bluetooth
- Enable built-in protection against malicious attacks
BlackBerry Enterprise Server also offers versatility in selecting mechanisms to prevent users from installing or running unsecure or prohibited applications. Progent can assist you to select blocking techniques such as:
- List precisely which programs are allowed on the device
- Prevent third-party software from allocating non-volatile memory on the smartphone
- Determine which resources external programs can access on the BlackBerry smartphone
- Limit the types of connections external software running on the device can initialize
- Prevent all third-party applications from being installed or executed on the BlackBerry smartphone
Expert BlackBerry Consulting Support Available Online from Progent
Progent's certified RIM BlackBerry engineers are available by phone to deliver expert assistance to companies in the Bay Area area or throughout California. Progent's seasoned remote consulting team has helped IT organizations resolve network issues and cut IT service costs in every state in the country and established a substantial following of loyal clients. (See Progent's client testimonials.)
Progent offers online assistance for a broad selection of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can in addition help you to troubleshoot a broad range of problems associated with synchronization, device detection, messaging consistency, web access, wireless connections, IM, workstation application configuration, and Desktop Redirector.
As a leader in providing nationwide online consulting services for small office IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support costs low and, by handling problems promptly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network needs assessment, solution design, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management model and physical components match your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software editions, processors and mass storage, network design, and application set up.
To optimize system security, Progent's BlackBerry-certified consultant can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Certified Specialist
To contact Progent about professional support for BlackBerry wireless solutions, call
An index of content::
Network Monitoring Specialist
Top Ranked Server Monitoring Online Help
Remote continuous network monitoring, automated alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can get a degree of network stability that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as economical services created to help you to identify and resolve a an array of network problems before they get big enough to disrupt productivity.
Consulting Exchange 2013 Upgrade
Exchange 2013 DAG Consulting Services
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a redesigned architecture. These improvements favorably impact vital facets of IT such as ease of administration, availability, security, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management for Exchange 2013.
Exchange 2013 OWA IT Consultant
Exchange 2013 Security Network Consulting
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Exchange 2010 and introduces important new features as well as a redesigned structure. These enhancements affect vital facets of IT including ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, design a cost-effective validation and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management for Microsoft Exchange 2013.
SentinelOne Phishing Defense Technology Professional
SentinelOne Singularity Control Integration Specialists
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and advanced services to provide cutting-edge endpoint detection and response.
WatchGuard Firebox M5600 Firewall Security Services
WatchGuard SSL VPN Intrusion Detection
Progent provides consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Co-managed Help Desk Support Outsourcing
Computer Consulting Co-managed Heldesk
Progent offers several essential types of Call Center support including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your customers easy access to a reliable technical group with extensive experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to business productivity. Progent's goal is to resolve rather than simply record problems.
Live Online Office Word Learn
Microsoft Certified Expert Live Online Office Excel Training
Progent offers customized remote training for an array of client apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote training provides the advantages of conventional physical classroom seminars, including immediate communication between students and teachers, but avoids the costs of travel and the hassle of trying to synchronize the availability of multiple trainees. Available to individuals or groups of any size, Progent's virtual instruction permits the trainer to run the class from a remote office and the clients can be spread throughout a campus or all over the country. Virtual learning supports powerful learning tools like broadcast white boards, real-time questions, and collaborative applications. Sessions can be brief and personalized to specific subjects or longer in duration and broader in coverage.
Exchange 2010 Migration Consulting Services
Microsoft Certified Exchange Server 2010 Upgrade Professional
Progent's Microsoft-certified network engineers can help you to assess the benefits of Exchange 2010 for your business and can assist your IT staff to plan and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast ROI by increasing your workers' efficiency, cutting the cost of hardware and support, simplifying management, and consolidating your vital communications technologies.
Microsoft Windows 11 Teams Specialist
Integration Services Windows 11 Installation
Progent's Windows 11 consulting experts offer a variety of services for Windows 11 including cloud integration, mobile device management and synchronization, teleworker connectivity, data and identity security, automated provisioning, and Help Desk services.
CCDP Expert Certified Aironet Computer Consultants
802.11ac Upgrade IT Consultant
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to deploy, manage, and debug Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
SCCM and Windows 10 IT Consulting
Immediate IT Consultants SCCM Central Administration Site
System Center Configuration Manager automates software provisioning at scale, streamlines security and compliance settings control, inventories network resources, guards against corporate data leakage, performs health monitoring, enables secure self service, and delivers a single control mechanism for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist your organization with any aspect of planning, installing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Amazon AWS cloud services integration Contract Programmer
Amazon AWS enterprise hybrid cloud solutions Programming Companies
Progent can provide cost-effective online support to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Google Cloud Access Management Specialists
Google Cloud Anthos Consultants
Progent can provide affordable remote and onsite support to assist businesses of any size to migrate any portion of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
24/7 Remote Support Services iPhone and SQL Server integration
iPhone LDAP Network Engineer
Progent offers affordable online consulting to help your business to plan, deploy, and fix any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you through specific technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or support a highly available, protected and scalable infrastructure that aligns with your computing model. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the strategic value of your information system.
Best Part-Time Job Microsoft MCSE
Network Engineering Open Positions
Progent wants to find full-time, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco accredited system engineers with Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security credentials; and advanced network architecture experts with a background in mobile solutions, wireless connectivity, fault tolerance, business continuity, data preservation, and server virtualization. Progent also seeks professionals who can join Progent's team of help desk service technicians and off-site troubleshooting experts. Also, Progent is hiring experienced managers able to perform effectively in our high-growth, virtual office culture.
Shared Support Desk Professional
Extended Support Desk Consultant
Progent's Shared Help Desk service allows your business to split the load for Help Desk services transparently between your in-house IT team and Progent's roster of seasoned technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Small Business Computer Consultant Cisco Firewall
Cisco Computer Consultants
Progent's Cisco CCIE-certified networking experts have extensive experience helping ISPs to architect, deploy, manage, optimize, and troubleshoot fault-tolerant, scalable connectivity solutions appropriate for shared public networks.
Top Rated Remote Support 24x7 Network
Microsoft Operations Manager Outsourcing
Even if your company has a minimal computer support staff and a modest technology budget, your information system can still have the same high reliability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital business applications and servers operating.
macOS and Windows Support Services
Remote Support Services Outlook for Mac
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support environments that combine Mac with Microsoft Windows computers with extensive resource sharing, or environments which carefully limit sharing between Mac and Windows systems.
24x7x365 ransomware cryptoworm recovery Specialists
Professionals ransomware virus recovery
Progent's ransomware experts can help you to assess your ransomware defenses, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Technology Professional Lync Server 2013 conference bridges
Lync Server 2013 and SharePoint Consulting Services
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence consultants offer online and on-premises support to assist your company to maintain and troubleshoot your existing Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business migration.
Technical Support Services Meraki MR52 Access Point
IT Consultants Meraki 802.11ac Access Point Upgrade
Progent's Meraki Wi-Fi AP experts provide remote and on-premises support to help businesses of any size to design, deploy, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based wireless networks for sites that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as switches, routers and ASA firewalls to create a cohesive ecosystem that provides the same access, performance, security, manageability and availability for wired and wireless clients regardless of their location or computing device.
Slackware Linux Consulting
Professional Red Hat Linux
If your company is producing UNIX or Linux applications on a network that has MS Windows-based processors, PCs, and office applications, Progent offers comprehensive IT outsourcing that allows you to concentrate on your area of high-value know-how without the constant distraction of maintaining your company information system. By using smart server monitoring and by delivering remote and on-site assistance as your company needs it, Progent represents an economical alternative for managing an IT network that provides excellent availability, security, and performance. Progent's Linux developer assistance offerings include comprehensive network support outsourcing, virtual infrastructure, remote and on-premises support and repair, network monitoring, and Help Desk outsourcing.
Windows Server 2016 Cloud Witness Professional
MCSE Expert Certified Windows Server 2016 Fault Domains Support and Setup
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
SCOM 2012 Fabric Monitoring Troubleshooting
Microsoft SCOM 2012 On-site Technical Support
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of any size advanced online or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager.
City Government Exchange Engineers
School District Professionals
Progent has a long background providing a broad range of remote network support and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in providing expert remote IT support and has provided IT solutions to organizations in all 50 states. Online support saves travel expenses and solves issues more quickly than on-premises support.
Microsoft SCOM 2012 Professionals
24/7/365 SCOM 2012 Management Packs Network Consultant
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, optimizing and repairing Microsoft SCOM environments and offer organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Barracuda Backup and VMware ESXi Online Support Services
Barracuda Backup with Exchange Professionals
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to help you to plan, configure, operate and troubleshoot a BDR system built on Barracuda Backup.
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