Consulting Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were at one time one of the most successful solutions for achieving location-independent access to email, calendars, web programs, and other critical business data. Progent offers Bay Area, California companies the services of BlackBerry-premier experts who can assist organizations to manage their BlackBerry environments or transition efficiently to a more popular smartphone solution.

As the sophistication of small business IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, successful deployment and support of RIM BlackBerry solutions has become more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies an affordable solution for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's experts can assist your business with SQL Server 2019 development support, SQL Server 2016 migration support, and Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.

BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs such a schedules, contact lists, tasks, instant messaging, and specialized business software. Due to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry handsets can have effortless access to Exchange email as well as to instant messaging-capable applications via Microsoft Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier engineers can assist you to plan, implement, and maintain BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of maintaining mobile workers.

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Bay Area, California who require fast and economical access to a qualified RIM BlackBerry consultant, Progent provides effective remote assistance from a seasoned support team who have provided network solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and enables specialists to fix problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and offer expert support in fields such as fixing synchronization issues, setting up BlackBerry Enterprise Server, and creating a secure, high-availability system infrastructure for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can in addition assist your business to resolve a broad array of issues concerning synchronization, handset detection, messaging consistency, web browsing, wireless connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small company IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support costs at a minimum and, by dealing with problems promptly, maximizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, configuring wireless program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to define and install sensible security options.

Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the MDS and IM, deploy access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
If you wish to contact Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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