Consulting Support for BlackBerry Technology
BlackBerry SupportBlackBerry mobile PDAs were at one time among the most popular solutions for maintaining anytime-anywhere access to messaging, calendars, web-based applications, and other vital business data. Progent offers Bay Area, California businesses support from BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a modern smartphone solution.

As the complexity of small company networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry technology has become more difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry-based environments affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their business information network.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and support BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.

Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry smartphones, offering a centralized solution for handling critical jobs such as smartphone installation, updates, and deactivation while also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino email platforms and BlackBerry users and supports over-the-air synchronization.

RIM BlackBerry BES Server Integration Support

BlackBerry Enterprise Server provides a wealth of data protection capabilities beginning with advanced data encryption of messages sent between a BlackBerry wireless handset and BES Server based on AES or Triple DES. BlackBerry BES Server also permits excellent flexibility in adjusting levels of protection to match the specific requirements of your environment. Progent's BlackBerry authorized consultants can assist you to select powerful security functions and enable them wirelessly. Samples of these wirelessly configurable security settings include:

  • Disable a BlackBerry device
  • Wipe data from a lost or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Enable built-in protection against malicious attacks

BlackBerry Enterprise Server also offers versatility in selecting mechanisms to prevent users from installing or running unsecure or prohibited applications. Progent can assist you to select blocking techniques such as:

  • List precisely which programs are allowed on the device
  • Prevent third-party software from allocating non-volatile memory on the smartphone
  • Determine which resources external programs can access on the BlackBerry smartphone
  • Limit the types of connections external software running on the device can initialize
  • Prevent all third-party applications from being installed or executed on the BlackBerry smartphone

Expert BlackBerry Consulting Support Available Online from Progent
Progent's certified RIM BlackBerry engineers are available by phone to deliver expert assistance to companies in the Bay Area area or throughout California. Progent's seasoned remote consulting team has helped IT organizations resolve network issues and cut IT service costs in every state in the country and established a substantial following of loyal clients. (See Progent's client testimonials.)

Progent offers online assistance for a broad selection of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can in addition help you to troubleshoot a broad range of problems associated with synchronization, device detection, messaging consistency, web access, wireless connections, IM, workstation application configuration, and Desktop Redirector.

As a leader in providing nationwide online consulting services for small office IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support costs low and, by handling problems promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network needs assessment, solution design, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management model and physical components match your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software editions, processors and mass storage, network design, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
To contact Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, optimizing and repairing Microsoft SCOM environments and offer organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix serious problems uncovered by Microsoft SCOM 2012.

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    Barracuda Backup with Exchange Professionals

    Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to help you to plan, configure, operate and troubleshoot a BDR system built on Barracuda Backup.

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