Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were once among the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web programs, and other critical business information. Progent can provide Bay Area, California businesses support from BlackBerry-premier consultants who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the sophistication of small business IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the standard for organizations of any size, effective integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's proven remote support capabilities, provides small companies an economical alternative for incorporating BlackBerry technology seamlessly into their business information system.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your business, recommend security policies that are right for your company, customize mobile software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and safely.
Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.
Progent locations in
|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Integration Support Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software allows Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that stay encrypted in transit to ensure maximum data protection. BES Server also simplifies a broad variety of vital administrative tasks ranging from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry BES Server to perform routine tasks such as:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry device firmware wirelessly
- Control client settings with BlackBerry's vast library of policies
Progent's BlackBerry-premier engineers can also help you to use BlackBerry BES Server to perform important tasks not supported by the entry-level BES Server Express. These procedures include:
- Configure and support BlackBerry's high-availability architecture based on VMware
- Deploy BlackBerry smartphones remotely
- Establish specialized management roles
- Monitor and analyze the overall health of your system
Progent's Remote BlackBerry-certified Technical Support is Fast and Affordable
For companies in Bay Area, California who require quick and economical help from a qualified RIM BlackBerry consultant, Progent offers effective online help from a veteran network support staff who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)
Remote consulting services eliminates travel expense and enables specialists to fix problems quickly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide professional help in areas such as resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified service professionals can in addition assist your business to resolve a broad range of problems associated with synchronization, handset detection, messaging reconciliation, web access, wireless connectivity, IM, PC application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online help for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile technical support expenses at a minimum and, by handling problems quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including resolving enterprise activation issues, registering and removing BlackBerry device users, activating passwords, configuring over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry engineers can also help you to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to select and install sensible security configurations.
Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
To ask Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.