Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular products for achieving anytime-anywhere access to messaging, calendars, web applications, and other critical business information. Progent offers Bay Area, California companies the expertise of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry deployments or migrate smoothly to a more popular mobile platform.
As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has become the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry technology has grown more challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses frequently turn to outside support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry environments economically and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's proven remote service delivery capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology seamlessly into their IT system.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you track and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom wireless software, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
Integration Services for BlackBerry BES Server
Research in Motion's high-end solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange, Domino, or Novell GroupWise users to send and receive emails that stay encrypted during transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide selection of key management jobs ranging from smartphone configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Update BlackBerry smartphone firmware remotely
- Control user and group configurations with BES Server's vast library of policies
Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry BES Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:
- Set up and support BES Server's high-availability architecture using virtualization
- Deploy BlackBerry devices wirelessly
- Establish custom administration roles
- Monitor and report on the health of your BlackBerry solution
Progent's Remote BlackBerry-certified Support is Quick and Economical
For companies in Bay Area, California who require fast and affordable access to an authorized BlackBerry support expert, Progent provides efficient online help from a seasoned network support team who have provided IT solutions to companies in every state in the U.S. (See Progent's client testimonials.)
Online support avoids travel expense and enables specialists to fix technical issues quickly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and offer expert support in areas such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can also help you to troubleshoot a wide range of problems associated with synchronization, device detection, messaging consistency, web browsing, wireless connections, Instant Messaging, PC application configuration, and Desktop Redirector.
As a leader in providing nationwide remote technical assistance for small office networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses at a minimum and, by solving issues promptly, maximizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist your company to select and implement sensible security options.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements analysis, solution design, deployment strategy and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a mobile wireless system that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, assist your organization to decide which management approach and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning options for software editions, server hardware and storage, network architecture, and application set up.
To maximize network protection, Progent's BlackBerry-certified consultant can help your company to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
Call or Email Progent to Get Support from a BlackBerry-Qualified Expert
In order to get in touch with Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.