Affordable Network Help from Microsoft premier Professionals for Businesses in Beaumont, TX
By offering professional know-how whenever you need it, making available in-depth expertise for key business applications, providing innovative services such as virtual server hosting, invoicing solely for services delivered, and requiring no setup or retainer fees for standard services, Progent enables you to maximize the business value of your It network and reduce support costs. Progent understands that network security, dependability, and performance are as critical to small businesses as to major enterprises but that small companies lack the leverage to spend aggressively in computer networks and in-house service groups. Progent's fundamental value proposition is that no network support organization can match Progent's capability to provide the IT support expertise your company needs whenever you need it and at a cost you can justify.

For mid-size and large businesses, Progent can provide co-sourcing and project management support to reinforce the skills of your in-house IT support group. This can save money and minimize technical risks for major projects like software programming, disaster recover/business continuity planning and testing, network security evaluations, merging datacenters, or software migrations.

Progent can also offer the services of certified consultants to help your company to design and implement a sensible cloud computing strategy.

Main Technologies Supported by Progent for Office Networks in Beaumont, Texas
Progent's group of industry certified consultants offers support for all aspects of information technology used by companies of any size. Technologies supported by Progent in and around Beaumont include:

Service Delivery Alternatives for Beaumont, Texas Businesses
Progent has a selection of options for providing small businesses with cost-effective computer services for troubleshooting, consulting, and IT management. Progent's paradigm for providing network support is built on the Call Center structure common to big IT groups. Progent's Contact Center Support Model ensures fast support, comprehensive activity documentation, dependable follow-through, and tight cost control across an array of network service delivery modes that include online troubleshooting, on-premises help, and high-end consulting.

  • Online Service
    Progentís Technical Response Center (TRC) provides emergency and scheduled remote service for Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's certified support professionals can help clients to troubleshoot and fix hardware and software problems without the cost or delay of in-person support calls. The experience of Progent's IT consultants makes it possible to handle the majority of network issues rapidly. For the most challenging problems, Progent's depth of knowledge makes it possible to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-accessible signup process for first-time customers to address urgent network problems and Progent bills by the minute with no sign-up charges or time minimums, so you pay only for the help you receive. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISM-certified security engineers. Find out more details about Progent's remote network troubleshooting services.

  • Onsite Service
    Progent offers on-site computer assistance for registered customers in larger cities in the U.S. Progent's on-site support personnel can operate in tandem with Progent's remote service experts to give small and midsize businesses the ideal combination: on-premises support professionals when you require them plus the remote expertise of Progent's seasoned team of network consultants, security professionals, and business application developers. The response time for in-person service calls is usually under one business day. Progent requires no start-up or retainer charge for becoming a Progent client for onsite service. Find out more details concerning how and why to sign up for Progent's onsite network support services.

  • Help Desk
    Progent's Standard Help Desk Services provide small organizations an end-to-end solution that handles all facets of online Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides help desk services at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems. To learn more, refer to Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent provides small and midsize businesses affordable access to world-class consultants who can deliver help with critical technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network design, network protection engineering, high availability it system design, virtualization solutions, plus configuration, customization and support for business software including financials, ERP and MRP, management reporting, sales automation, and productivity packages. Progent can help with one-time projects such as office moves and massive software migrations, longer term projects such as business analytics application development and support, relational database application programming and administration support, and web design, on-going support including System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure health monitoring and system administration, or emergency services like disaster recovery and virus cleanup.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for all of a small organization's production servers in a setting that not only delivers the highest level of dependability and extensibility but that is also convenient for customers to transfer to another support firm or to move internally if your business situation warrants it. Progent's Private Cloud hosting is founded on tested virtualization techniques that allow businesses with mixed environments to benefit dramatically on the expense of hardware, infrastructure support, and network management while getting enterprise-class dependability and an unprecedented degree of vendor alternatives. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting covers all server-based software in a single centrally administered service, can handle the mixed- OS and non- standardized networks typical of smaller companies, and keeps ownership of the licenses in the client's possession so that moving to a new virtualized host is quick, safe, and inexpensive. This eliminates becoming a captive to a specific hosting provider while still providing all the cost savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent offers expert remote consulting to help organizations of all sizes connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid topologies that combine physical resources as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration support services that include Office 365 integration solutions with on-premises Exchange, Azure planning and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud integration consulting. Progent has over two decades of background providing high-level consulting support online, and Progent can help you complete your cloud migration projects quickly and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight family of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to manage the complete threat lifecycle including filtering, detection, containment, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you prove compliance with government and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital data, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, track, enhance and troubleshoot their networking appliances such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of top data security companies to deliver centralized management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be ported easily to a different hardware environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can save up to 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the health of their IT system. Powered by some of the top remote monitoring and management tools in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how closely the configuration of your core infrastructure devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, improved compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's preparedness either to stop or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information about your existing security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup system that meets your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Beaumont, Texas Small Businesses
Progent's size, scope of information technology expertise, and experience with corporate network consulting allow small and midsize companies to avoid the pitfalls associated with excessive dependence on thinly staffed support organizations or independent consultants.

Teaming with Progent's Experts enables your company to:

  • Prevent Excessive Dependence on Individual Consultants
    For IT services, small businesses often rely excessively on independent engineers. Though individual support providers have lower overhead than more substantial IT service organizations and can typically charge apparently lower fees, they are frequently unable to respond rapidly to critical network problems. If a freelance engineer is busy with different client, sick, on travelling, or in class, the lack of backup personnel may require your company to wait for assistance in case of an emergency. As your small business grows, system unavailability or problems with critical programs get more expensive. The money you believed you were saving on a freelancer can disappear fast due to lost productivity. Also, when freelance engineers confront unfamiliar technologies, the lack of a big engineering group to fall back on for assistance forces them to train on the job while your business winds up with the costs for their ongoing training.

  • Gain Access to Certified Professionals in Sophisticated Information Technology Solutions
    The majority of smaller service organizations or freelance consultants focused on small business IT support are capable of delivering routine solutions but lack the experience to deal efficiently with complex network infrastructures with a variety of platforms, multiple sites, VoIP systems, remote workers, integrated financial and operational software, data-driven web sites, and custom line-of-business applications. Progent's background with global enterprises and Progent's extensive team of specialists can be valuable to your small business because enterprise networks are by nature complex, support issues demand thorough understanding of in numerous technical disciplines, and achieving an acceptable level of robustness, reliability, and protection requires enterprise-tested best practices.

  • Build a Firm Foundation for Seamless Growth
    Small companies typically begin with a network implemented on a tight budget. Without a proper architecture, a sequence of ad hoc repairs commonly get piled onto of a tenuous foundation. As a company evolves, stability and expandability problems can obstruct the success of the business. Such networks require proper evaluation, smart strategic analysis, and broad-based expertise to migrate to a network infrastructure that will act as the reliable foundation to handle current business requirements and support future growth.

  • Work with Solution Providers, Not Product Vendors
    Small businesses require guidance and insight to navigate through an increasingly complex maze of IT alternatives offered for enabling growth and enhancing productivity. Businesses do not need an IT engineer or support firm that attempts to promote a product. Progent avoids conflicts of interest by not selling hardware and software. Progent sells services and expertise exclusively. This permits Progent to match technical support with the genuine needs of customers. Mixing network consulting and product selling can result in a conflict where the proposed solution is based on a predetermined technology rather than being driven by the actual needs of a customer.

Contact Progent
In case your Beaumont, Texas business needs to contact Progent for network outsourcing, consulting, or tech support, call 800-993-9400 or visit Contact Progent.

Immediate Online Network Support
For immediate remote support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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    Consultancy Windows Server 2012R2 upgrade

    Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop a corporate-wide security strategy, automate IT administration, help with application development, and build and test a disaster recovery/business continuity plan.

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    Progent has put together two low-cost service bundles intended to allow small companies to receive an impartial security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer runs an extensive examination of your network from outside your firewalled perimeter to determine possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from an authorized machine within your firewall to uncover the risk to inside threats. The two security inventory packages are set up and run from a protected external location.

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    24/7 Office 365 hybrid solutions for Exchange Consultant Services

    Office 365 is Microsoft's extensive family of client productivity programs and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud services are offered in a variety of product bundles intended for markets from students and households to global enterprises. Progent can provide fast and easy remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist you to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid networks that transparently integrate on-premises and cloud-based products and services.

  • Catalyst 3560 Switch Integration Support Support and Setup Catalyst MPLS
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  • Configuration SCOM 2012 Microsoft Azure Monitoring System Center 2012 Operations Manager Support

  • Ubiquiti UniFi AP Consult
    Ubiquiti UniFi wireless LAN Consultant

    Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple sites with any number of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi professionals who can help your organization to determine the benefits of UniFi products for your environment and help you to design, deploy, administer, and troubleshoot your UniFi ecosystem.

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    Apple iPad and Windows integration IT Consultants

    Progent's support experts in Mac and Windows technology can help you integrate Apple Macintosh and Windows computers into seamless networks with full sharing and workgroup functionality. Allowing efficient co-existence among a variety of servers and desktops powered by Mac OS and Windows requires extensive knowledge of and background with Mac and Microsoft technology. Progent's background in Microsoft and Macintosh consulting makes it possible to offer expert support to companies that rely on these technologies to maintain their strategic advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    Microsoft Exchange Server 2016 Migration Planning Professionals

    Progent can assist you in all facets of your migration to Microsoft Exchange 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Android and Cisco ASA firewall integration Consulting

    Progent's seasoned team of network consultants and application specialists have extensive background delivering remote and on-premises support for organizations of any size who need to integrate Android phones and tablets into their information networks so that users can work together while on the go. Progent offers the breadth of skills to solve technical problems that span numerous manufacturers and that represent a mix of older and up-to-date technology. Progent provides affordable remote expertise to help you with any aspect of planning, deploying, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to help you to handle especially stubborn technical problems, or Progent can provide comprehensive project management support to ensure that you finish strategic IT projects on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or individual training to show you how to manage and operate Android phones and tablets to maximize their business value.

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    Barracuda Backup Troubleshooting Online Help

    Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with comparable features but which uses your own storage hardware. Barracuda Backup safeguards vital company data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to assist your business to plan, configure, manage and repair a BDR solution built on Barracuda technology.

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    Progent can assist businesses of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment expense. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the typical mistakes small companies make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.

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    Progent's certified information technology consultants can provide Windows Server 2016 migration consulting to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to manage your legacy PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent provides expertise for security analysis packages including LANguard from GFI for running a variety of programmed network testing scans to uncover possible security problems. Progent has extensive knowledge of network analysis tools and can show you how to make sense of testing reports and respond appropriately. Progent can show you how to design protection into your business processes, configure auditing software, define and deploy a secure system environment, and suggest procedures to maximize the safety of your network. Progent's security consultants are able to show you how to configure a firewall, implement safe remote access to email and data, and integrate VPN. Progent's accredited security experts can also test the protection of web-based software and can provide extensive security assessments of enterprise-wide security to validate your company's compliance with recognized industry security standards such as HIPAA, PCI, and ISO.

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    Progent's Cisco wireless IP phone configuration consultants can provide remote and on-premises support to help you create and manage a Cisco Wi-Fi IP phone deployment by providing integration services that range from debugging the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

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    Progent's Microsoft-certified consultants have over a decade of background planning, deploying, enhancing and troubleshooting SCOM environments and offer companies of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to help you to fix critical problems uncovered by System Center 2012 Operations Manager.

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    Progent offers national remote phone support and troubleshooting services for companies who run UNIX or Linux networks or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Remote IT help offers optimum return for your information technology budget by protecting client efficiency and shortening the time charged for computer analysis and repair. Sophisticated online access tools and experienced service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and money by going to your site. In most of cases your IT issues can be remediated by telephone or through a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security specialists to assist with the toughest system problems.

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    Progent can provide the support of a certified engineer with an extensive background deploying technology from the leading telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or troubleshoot a video conferencing solution that preserves your current investment and maximizes the business value of your information network. Progent also offers the expertise of infrastructure engineers who can assist businesses of all sizes to build and troubleshoot a communications network that provides the speed, dependability, protection, and expandability you need to support your video conferencing/telepresence environment.

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    E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard handles the protection and management of corporate email by offering constantly improved spam and virus blocking, policy management, content filtering, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis tools as well as outbound email filtering to let you repair your email environment and specify and regulate corporate email policy.

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    Progent's Microsoft-certified database application consultants offer businesses of any size remote support for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include installation and integration, application architecture and programming, management services, replication solutions, storage management, tuning, data migration, information security, backup and recovery options, troubleshooting, and training.

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    The experience of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft integration, ensures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with designing, deploying, administering and troubleshooting sophisticated information technology solutions based on Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.

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    Progent offers customers the services of engineers who have been awarded some of the computer industry's most prized certifications. Progent believes that clients deserve to be sure that their computer service providers have formal training as well as broad practical backgrounds so that Progent's clients can use Progent's service with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts brings priority for significantly superior vendor support than is available to uncertified service providers, enabling Progent to offer customers a higher class of computer service. In other cases, recognized credentials such as CISM or CISSP for network security can aid corporate customers to demonstrate compliance with regulatory demands by engaging the services of recognized industry professionals.

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    Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to deal with problems that are within their scope, Progent is able to concentrate on offering hard-to-find services where Progent faces few competitors. Small businesses who work with familiar freelance consultants or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more robust, protected, and efficient.

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    The Certified Information Systems Auditor accreditation is a prestigious qualification that represents mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants undergo an extensive examination given by the ISACA professional association. Progent offers the expertise of a CISA-Certified network security audit consultant trained to help businesses in the fields of information systems audit process, information technology enforcement, network assets and architecture ROI, information technology service delivery, protection of data assets, and disaster recovery planning.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as 50% of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.

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    Cisco's security and remote access solutions for small to mid-size companies represent a full array of manageable protection products to help you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit best with your business goals.

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    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that improves cloud integration, supports popular handheld devices, allows one-time login with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to address the many IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the business value of your investment in this mission-critical platform.

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    Progent's Microsoft certified engineers can help your company to test Windows 7 to confirm application and driver compatibility and to determine its speed and reliability operating in your environment. Progent's consultants can also help you to evaluate the likely strategic value of adopting Microsoft Windows 7. If Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and carry out a smooth deployment of Microsoft Windows 7 from a previous version of Microsoft Windows.

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    Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support to assist your company to manage and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration.

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    Progent offers customers access to engineers who have been awarded some of the IT industry's most prized certifications. Progent thinks that customers have the right to be sure that their IT support providers have formal testing plus broad real-world experience so that Progent's customers can engage Progent's support with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly superior vendor help than is offered to uncertified service providers, allowing Progent to offer clients a higher level of IT support. In other cases, major credentials such as CISSP or ISSEP for network security can help corporate customers to demonstrate compliance with regulatory demands by using the assistance of recognized IT professionals.

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    Forefront TMG 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a one-server solution for a variety of security features including an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting features, allows custom reporting generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to lower expenses and enhance availability. Progent's Microsoft engineers can help you to design and execute pilot and production implementations; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Progent can help your business to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.


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