Immediate, Low-cost Online Network Support for Beaumont, Texas Small Companies
For more than two decades, Progent has specialized in providing world-class network support to customers with small-business budgets. Progent has built a unique support solution that includes a cost-effective, seamless virtual office infrastructure, custom remote repair tools, a substantial team of consultants certified in a wide array of IT disciplines, a Help Desk service model that maximizes responsiveness and ensures follow-through, a global group of on-line troubleshooting experts, in-person support availability for the majority of most zip codes in the United States, and a corporate ethos committed to solving technical problems in the shortest time and at the lowest cost to clients.

For mid-size and large businesses, Progent offers co-sourcing services to add to the skills of your in-house network service staff. This can reduce expenses and help meet schedules for major projects like application development, business continuity planning and testing, security evaluations, office consolidations, or software migrations and upgrades.

Progent can also offer access to accredited consultants to help your company to plan and implement a sensible cloud computing strategy.

Primary Areas of Expertise Serviced by Progent's Consultants for Companies in Beaumont, Texas
Progent's national team of industry certified experts provides support for virtually all aspects of information systems found in companies of any size. Technologies supported by Progent in Beaumont include:

Service Delivery Alternatives for Beaumont, Texas Companies
Progent offers a selection of alternatives for providing small and midsize businesses and local governments with cost-effective computer services for technical support, system architecture, and IT administration. Progent's paradigm for delivering network support is based on the Help Desk structure common to larger IT support groups. Progent's Contact Center Service Mechanism ensures rapid response, comprehensive service records, reliable follow-through, and tight cost monitoring across a range of network service delivery modes that include online repairs, in-person help, and high-end consulting.

  • Remote Support
    Progent's Technical Response Center (TRC) provides urgent and routine online service for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the United States and globally. Progent's certified service professionals can assist clients to troubleshoot and fix hardware and software issues without the cost or delay of travel for onsite support visits. The background of Progent's IT engineers allows them to resolve the majority of IT problems rapidly. For complex issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent offers a streamlined, web-accessible signup process for first-time clients to address urgent network problems and Progent charges by the minute with zero startup charges or minimums, so you are invoiced only for the help you get. Experts available online include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and GIAC-certified security engineers. Find out more information concerning Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent offers on-site computer assistance for signed-up clients in major metropolitan areas in the United States. Progent's onsite service personnel can work in conjunction with Progent's online support engineers to deliver small and midsize companies the ideal combination: in-person support professionals when you need them plus the remote help of Progent's seasoned team of IT engineers, security specialists, and business software developers. The wait time for on-site service visits is usually less than one business day. There is no sign-up or retainer charge for becoming a Progent customer for onsite service. Find out more about how to register for Progent's onsite computer service.

  • Help Desk
    Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent offers service desk support at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle complex problems. To learn more, see Help Desk Services.

  • Help Desk Sharing Services
    Progent's Co-managed Help Desk services make it possible for your business to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on the top PSA tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics. To learn more, see Progent's Help Desk Co-management services.

  • IT Consulting Services
    Progent provides small businesses budget-friendly availability of world-class IT professionals who can deliver help with vital products and technologies including Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network infrastructure, network protection consulting, fault tolerant network consulting, server virtualization solutions, plus integration, programming and training for small business software such as financials, ERP, business analytics, CRM, and office productivity suites. Progent can provide assistance with short-term projects such as site moves and major system migrations, extended initiatives such as upgrading a legacy MRP platform to a modern Microsoft Dynamics or Dynamics 365 package, database software development and administration services, and web development, continuing support such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and system management, or urgent services like disaster recovery and malware removal.

  • Infrastructure Support Services for Teleworkers
    Progent can assist small and mid-size companies to plan, deploy and debug the network infrastructure needed to support a remote workforce. Areas of network infrastructure where Progent's experts can provide assistance include safe and efficient VPN tunnel connectivity, VDI desktop software, router integration, Wi-Fi LAN planning and deployment, and robust Internet access. For details about Progent's network infrastructure consulting expertise for an at-home workforce, go to infrastructure guidance for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting for all of a small or midsize organization's servers in an environment that not only delivers the top degree of availability and scalability but that is in addition convenient for customers to migrate to a different service provider or to bring in-house whenever your situation calls for it. Progent's Private Cloud hosting is founded on tested virtualization techniques that allow small businesses with mixed networks to benefit dramatically on the expense of capital equipment, infrastructure maintenance, and IT management while achieving world-class availability and an unparalleled level of vendor alternatives. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in one centrally administered package, can support the multi- OS and loosely standardized networks typical of small companies, and keeps ownership of the software licenses in the customer's possession so that migrating to a different virtualized host is quick, safe, and inexpensive. This eliminates becoming a captive to a specific hosting provider while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent can provide advanced remote consulting support to help businesses of all sizes integrate their networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help your it team to plan and manage cost-effective environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that utilize on-premises resources along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure planning and integration consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than 20 years of experience providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's low-cost ProSight portfolio of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to manage the entire threat progression including blocking, detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you demonstrate compliance with government and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent's consultants can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital files, applications and VMs that have become lost or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and debug their connectivity appliances such as routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating appliances that require critical updates, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the technology of top information security vendors to provide web-based management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT personnel and your assigned Progent consultant so that any looming problems can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hosting solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their IT system. Based on a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory (AD) system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. See more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's ability either to block or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup system that meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the baseline network software and office productivity programs important to the majority of small and mid-size companies and local governments. As a Cisco-authorized partner, Progent also offers help for an increasingly complex collection of infrastructure technologies including firewalls, switches, routers, VoIP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified security experts, CISM-certified security professionals, CISA-qualified security audit consultants and GIAC-authorized information assurance experts can provide a company-wide view of system protection and can help with advanced security programs like SIEM solutions to help companies comply with industry standards and government regulations for network data security and incident reporting.

The scope and size of Progent's engineering staff offer a powerful set of benefits to organizations wishing to maximize the productivity of their information system within an affordable budget. These advantages include:

  • Best Service Methodology
    Progent's team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional experience, at the forefront of IT service, performing a broad range of technical projects for an extensive array of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting personnel. This means that you get not just world-class IT skills, but also a consultant with proven methods for repairing real-world IT problems rapidly. Find out more details concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing model is to charge for phone support and on-premises help per minute. Consequently, you are invoiced only for delivered support. Progent does not impose a higher rate for off-hours or urgent support, and Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no registration charge and requires no monthly commitment for services delivered during normal business hours. Many support organizations demand large minimum fees or bill in increments of a quarter hour or more. Progent's one-minute pricing granularity eliminates big bills for fast fixes. Another benefit of by-the-minute pricing is that customers won't be tempted to permit minor problems to stay unaddressed until they become major ones. Read more details about Progent's value pricing for IT outsourcing.

  • Full Reporting of IT Support
    Progent has created a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small service firms who provide scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation sent by every staff member to every client. The discipline of detailing and archiving service activity allows more efficient service and eliminates a slew of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information. Learn more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to resolve technical issues that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent has little competition. Small businesses who utilize independent service providers or who maintain internal support staffs gain when Progent transfers information about critical technology and tested methodologies to make their networks more robust, secure, and productive. Read more details concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Beaumont, Texas business needs to get in touch with Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.

Immediate Online Technical Assistance
For fast remote assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progent can provide advanced remote support to help businesses integrate their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of cloud migration services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than two decades of background delivering high-level consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.

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    Progent's Cisco-certified wireless networking experts can help businesses of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet wireless access point environments to achieve the throughput, coverage, density, expandability, security and manageability required for seamless access between wireless and wired networks. Progent can provide affordable online and on-premises consulting services for both legacy and new-generation 802.11ac Aironet access points and Progent can help you plan and maintain deployments of indoor and outdoor/industrial Aironet access points.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is designed to offer a unified mechanism for configuring and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade smoothly from older versions of Virtual Machine Manager, develop workflows for creating and deploying virtual machines and VM hosts, design high-availability scale-out clusters, connect your datacenter resources with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you assess the potential advantages of new capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere expertise.

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    Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial package and business management solution built, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial products in the Dynamics GP/Great Plains line, offers an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is easy to install and configure, and with its modular design you are able to license only the functions you currently require, with the option to add users and increase capabilities in the future. Progent's Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, configure and administer Microsoft Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.

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    Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of modern security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to create and centrally control network environments that span branch offices, data centers, private clouds and public clouds.

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    Progent's Experts Group offers support in important fields such as Apple OS networking and applications; Expertise for Linux-powered, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Strategic and specialized program support; Chief Information Officer, management information analyst, and project logistics services; Special applications development and integration; Web, electronic business, EDI, and customer information portal design and integration; SQL management and performance help; Management information expertise; and Telecommunications architecture support.

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    Nagios and MRTG are powerful, free monitoring utilities that run on Linux and can be deployed to analyze UNIX networks, Microsoft Windows systems, or mixed-OS situations in which Linux and MS Windows run side by side. The Nagios monitor allows system managers to track network services such as POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic through SNMP network appliances including processors, routers, and switches. Progent's network integration engineers can help you use both these utilities to tune and repair your network.

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    Progent's Cisco-Premier technology experts offer professional PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and safe access services. Ranging from small, plug-and-play desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible level of security, performance and availability for business networks of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management solutions. Progent's network experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's team of expert software programmers, database architects, and program management consultants can help enterprise clients to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by providing database architects and software programmers skilled in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to integrate SharePoint with additional applications such as Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also offers expertise with multiple web development tools and can help businesses to build, enhance, troubleshoot, or migrate web applications to take advantage of the latest advances in web technology.

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    Progent's Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web technology for efficiently connecting people, groups and information. SharePoint offers a common spot for your employees or clients to connect to, manage, share and interact with useful information, files, and applications and to interact with other people. SharePoint enables quicker and better decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and projects with the information they've developed in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can help you to support your current SharePoint solution or upgrade to the current release of SharePoint.

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    Progent can assist you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older change management solution or assist you to modify your existing SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    Progent's consultants can provide macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone integration and iPad management, or migrating to Apple's iCloud. For computer networks built exclusively on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your company's business goals.

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    Progent's managed services for software/firmware update management offer businesses of all sizes a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and health monitors.

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    Progent offers businesses of all sizes enterprise-class network remote or on-premises consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also offer security expertise for businesses varying in size from the small office to the worldwide enterprise.

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    Progent's private cloud hosting enables small and midsize businesses to run key applications like SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can use Progent's private cloud to eliminate large capital costs for the acquisition, maintenance, and management of network hardware and data center facilities while achieving the highest levels of system availability and physical security.

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    Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Premier network support experts. With Progent's affordably priced IT service programs, small businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small company information systems enterprise-class availability, protection, and performance.

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