Beaumont, TX Remote Support from World-class Computer Service Professionals
Progent's network tech support services can deliver your Beaumont, TX company budget-friendly and dependable support from Microsoft and Cisco certified IT experts. By delivering IT support service when you need it, offering specialized expertise for key technologies, delivering unique services such as automated network monitoring, and billing only for services you receive, Progent gives your Beaumont, Texas company an affordable solution for maximizing the profitability of small business information systems. If you maintain an onsite system, rely on cloud resources, or have a hybrid cloud/on-premises solution, Progent is the intelligent way for organizations to create and manage a reliable and safe information system and to benefit from fast access to the experienced consulting typically available only to corporations who are able to support a sizeable internal IT organization.

For medium-size and enterprise companies, Progent can provide co-sourcing support to reinforce the skills of your in-house network support team. This can save money and help meet schedules for major IT initiatives such as application programming, disaster recover/business continuity planning, security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition provide access to certified consultants to assist your business to plan and implement your cloud computing strategy.

Key Technical Areas Serviced by Progent for Businesses in Beaumont, Texas
Progent provides the services of certified experts for all aspects of information technology found in small companies and local governments. Technologies supported by Progent's consultants include:

Support Delivery Options for Beaumont, Texas Businesses
Progent offers a variety of alternatives for providing small businesses with affordable computer services for troubleshooting, consulting, and network administration. Progent's model for providing computer support services is built on the Help Desk operational structure familiar to big IT support organizations. Progent's Help Desk Call Center Support Model promotes fast response, thorough service documentation, consistent follow-through, and strict expense monitoring across an array of IT service delivery alternatives that include remote troubleshooting, in-person help, and high-end consulting.

  • Online Service
    Progent's Technical Response Center offers emergency and routine remote assistance for Microsoft Windows, Linux, Apple, and Cisco-based environments in the United States and globally. Progent's certified service professionals can assist customers to analyze and fix network issues without the expense or delay of on-premises service visits. The experience of Progent's network engineers makes it possible to resolve most network problems rapidly. For the toughest problems, Progent's breadth of expertise allows the support team to escalate trouble tickets to world-class specialists. Progent provides a convenient, web-accessible registration procedure for new clients to accommodate urgent network problems and Progent charges per minute with zero sign-up fees or minimums, so you pay only for the support you receive. Specialists available remotely include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security professionals. Find out additional details concerning Progent's remote network troubleshooting expertise.

  • Onsite Service
    Progent provides onsite computer support for signed-up customers in major metropolitan areas in the United States. Progent's onsite service personnel can operate in tandem with Progent's remote support experts to give small and midsize companies the ideal combination: hands-on service professionals when you require them plus the on-line expertise of Progent's worldwide team of IT engineers, security specialists, and business application developers. The response time for in-person service visits is usually less than one business day. Progent requires no sign-up or retainer charge for registering as a Progent customer for on-premises service. Learn more details about how to register for Progent's in-person computer support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small organizations a complete service desk solution that handles all aspects of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent offers help desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging issues. To learn more, refer to Online Help Desk Services.

  • Shared Help Desk Services
    Progent's shared Help Desk services allow your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's pool of certified technical support technicians and subject matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution built around the top professional services automation tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics. For details, see Progent's shared Help Desk services.

  • IT Consulting Services
    Progent offers small businesses budget-friendly access to enterprise-class consultants who can provide help with critical products and technologies including Microsoft Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Cisco network design, consulting support for Horizon3.ai's NodeZero penetration test products, network security engineering, non-stop it system consulting, virtualization solutions, plus integration, programming and support for small business applications such as financials, operations, business analytics, sales automation, and productivity packages. Progent can provide assistance with one-time projects including office moves and major software migrations, longer term projects such as upgrading a legacy MRP system to a modern Microsoft Dynamics or Dynamics 365 solution, relational database software development and administration support, and web development, continuing support such as System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network management, or emergency services like disaster recovery and malware removal.

  • Infrastructure Consulting Expertise for an At-Home Workforce
    Progent can assist small and mid-size businesses to design, configure and debug the network infrastructure needed to support telecommuters. Aspects of infrastructure where Progent's consultants offer support include secure and convenient VPN connections, VDI desktop platforms, router integration, Wi-Fi LAN design and implementation, and robust Internet connectivity. For details about Progent's infrastructure support services for an at-home workforce, see network infrastructure consulting expertise for an at-home workforce.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for the entirety of a small organization's servers in an environment that not only delivers the highest degree of fault-tolerance and extensibility but that is in addition convenient for clients to transfer to another service firm or to bring in-house when your situation warrants it. Progent's Private Cloud hosting service is founded on tested virtualization technologies that allow businesses with multi-vendor environments to save dramatically on the expense of capital equipment, infrastructure support, and IT administration while getting world-class reliability and an unparalleled degree of vendor independence. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally managed package, can support the mixed- platform and non- standardized environments typical of small companies, and keeps ownership of the licenses in the client's hands so that moving to a different virtualized system is quick, reliable, and inexpensive. This eliminates becoming a prisoner of a specific hosting provider while still providing all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Services
    Progent offers advanced remote consulting services to help businesses of all sizes integrate their networks with leading public cloud platforms including Azure and Amazon AWS. Progent can help your IT team to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid topologies that utilize local resources along with public clouds. To help you to integrate public clouds with networks, Progent offers a variety of cloud migration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure design and deployment services, Amazon Web Services cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration expertise. Progent has over two decades of background delivering advanced consulting services remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's affordable ProSight line of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior analysis technology to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you prove compliance with government and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, applications and VMs that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that need important software patches, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading information security companies to provide centralized management and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a further level of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the health of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT staff and your Progent engineering consultant so that any looming issues can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an objective evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with government and industry security regulations, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's preparedness either to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information about your existing antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient security and backup environment that aligns with your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the core system software and office productivity applications used by most small and mid-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an ever more complex collection of network products such as PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless access. In addition, Progent's CISSP-Certified security experts, CISM-qualified security engineers, CISA-qualified security audit specialists and GIAC-qualified information assurance professionals offer a company-wide view of system security and can help with advanced security projects such as SIEM solutions to help enterprises meet business standards and government regulations for network data security and reporting.

The breadth and depth of Progent's engineering team bring a unique set of advantages to customers wishing to increase the productivity of their information network within a realistic budget. These benefits include:

  • Best Methodology
    Progent's team of Microsoft and Cisco Premier experts average more than ten years of hands-on industry experience, at the front lines of IT support, performing a broad range of IT projects for an extensive mix of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This means that you get not only world-class technical help, but also a support engineer with proven methods for fixing actual network problems efficiently. Read additional information about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to charge for phone service and on-site visits per minute. Consequently, you owe just for delivered support. Progent does not impose a higher rate for after-hours or priority service, and Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no startup charge and asks no monthly commitment for services provided during normal business hours. Many support firms impose substantial minimum payments or charge in increments of fifteen minutes or longer. Progent's one-minute pricing granularity eliminates big bills for quick fixes. An additional benefit of by-the-minute invoicing is that clients will not be tempted to permit minor issues to fester until they grow into big problems. Find out more details concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of IT Services
    Progent has created a sophisticated service reporting system that records and organizes complete documentation for all billed services. Unlike some independent consultants or local service organizations who offer scant documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support reports given by every consultant to each customer. The practice of detailing and organizing support activity allows more effective service and eliminates a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information. Read more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to deal with technical issues that are within their scope, Progent is able to concentrate on offering high-value skills where Progent has little competition. Small companies who utilize freelance consultants or who employ internal support personnel gain when Progent transfers knowledge about critical technology and tested processes to make their networks more reliable, secure, and efficient. Read more about Progent's knowledge transfer services.

Contact Progent
In case your Beaumont, Texas company wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Immediate Online Network Help
For fast online assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other Exchange infrastructure to reduce hardware expense and administrative overhead. You can use Microsoft 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online support to assist your small businesses to evaluate the benefits of Exchange Online, plan a network topology that makes sense for your business needs and budget, carry out an efficient move from your current Exchange system to one that includes Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.

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    The CISA credential is a globally recognized qualification that indicates expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive test administered by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to help companies in the areas of IS audit process, information technology enforcement, systems and infrastructure ROI, information technology support, safeguarding of information assets, and business continuity preparedness.

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    Progent in the News is hosted by cybersecurity expert Darrin Johnson.

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    Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for more than 20 years and Progent has provided integration, customization, training, and troubleshooting since the product's original release. Progent offers high-level expertise for upgrading legacy Dynamics GP ERP systems. Progent can assist your business to design, validate, and implement a cost-effective migration from a a legacy release of GP to the current release of Dynamics GP.

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    Progent's Windows 11 consulting experts can provide a variety of services to support Windows 11 including cloud and hybrid solutions, mobile management, at-home workforce connectivity, data and identity security, streamlined deployment, and Help Desk Call Center support services.

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    Progent can provide the temporary assistance of a veteran Chief Information Officer to offer strategic direction to help your company pick and maintain IT solutions appropriate for your present situation and that can serve as a solid basis for your growth. Progent's temporary Chief Information Officer consulting services offer financial leverage to companies who want to maximize the benefits from their network expenditures but who are unable or hesitant to add one more high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to support all major OS platforms and networking technologies plus a wide range and business applications, Progent is in a unique situation to provide unbiased advice as well as advanced technical support for creating IT solutions that match the special needs of your organization.

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    Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to design and carry out an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants offer remote or on-premises support ranging from on-demand design review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is carried out on time and on budget.

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    System Center 2016 provides major enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; seamless integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.

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    Server growth wreaks havoc on network budgets and administrative resources. Server reduction through a virtual architecture promises lower TCO of hardware and quicker ROI, more efficient utilization of physical computers, streamlined operations, enhanced system uptime, and easier management. Common usage scenarios for virtual machines include resource consolidation, low-cost platforms for line-of-business legacy applications based on obsolete operating systems, and affordable isolation of software development or pilot testing systems from production systems.

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    By using virtual server technology, businesses can run many virtual machines on a single actual server. Virtual server technology allows IT organizations to enjoy all the advantages of server segmentation, while avoiding the expense that goes with buying additional server hardware. Virtual servers are also the critical technology for private clouds, which provide important advantages such as reducing the costs of capital equipment, facilities, and administration while enhancing information security, network availability, and recoverability. Other useful server management options are network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can assist you with all areas of server consolidation and administration to allow your business to cut costs and conserve time.

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    Progent can help you to design and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that combine local resources as well as one or more public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a variety of cloud migration support services such as Azure hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background providing high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.

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  • Private Cloud Hosting for Virtual Data Centers Consultant Services ProSight Private Cloud Services Specialists
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    Progent can assist you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can help you to create a software foundation that takes full advantage of SCCM by providing expertise with associated Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    Top Rated High Availability Interoffice Connectivity Consult

    Progent's non-stop inter-site connectivity and 24x7 network infrastructure professionals can help small organizations achieve fault tolerant Interoffice connectivity through redundant system architectures with transparent failover. Progent's CCIE engineers can design and implement ultra-reliable Inter-office connections based on non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide affordable non-stop interoffice connectivity.

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    Hosting for Virtual Servers Engineer

    Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest level of dependability and expandability and is also simple to transfer to any data center. Progent's Private Cloud Hosting and Management options are based upon mature virtualization techniques that allow small and midsize companies with multi- platform environments to economize significantly on the costs of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.

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    Progent can help you in any and all facets of your upgrade to Exchange Server 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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    Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined deployment and administration, infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and end users, and ongoing Call Center support services.

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  • Specialists Cisco ASA Firewall AVC Configuration Configuration Cisco ASA 5500-X Firewall
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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing, distribution and service companies to simplify complex supply chains and improve the efficiency of critical processes to get products to market quickly and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Microsoft 365 integration, training, and DBA services.

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    The QTS Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a variety of affordable consulting services including colocation migration, equipment installation and upgrades, network optimization, project management services, virtual server expertise, offsite monitoring, automated system management, software development, disaster recovery planning and testing, security evaluation, and the use of Progent's Test Lab.

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    Progent offers a broad array of cost-effective support services to help your business to deploy, integrate, troubleshoot, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or remote help for single machines or laptops or work with your business to plan and carry out a company-wide migration to new or updated operating system software and applications. Progent can also supply consultants and technical workers to help your company to prepare for and complete a site move or consolidation organized to cause minimal interruption to your productivity.

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    Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide remote and onsite support to help you create and maintain a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.

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    Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.

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  • Windows Server 2016 Disaster Recovery Planning Technical Support Services IT Services Windows Server 2016 Hybrid Integration
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    • 24x7 Private Clouds for Small Businesses Consultant Services
    ProSight Virtual Hosting Services

    Progent's ProSight Virtual hosting services offer small businesses a variety of benefits such as reduced capital expenditures, savings on operational costs, improved management focus, enterprise-class protection, greater fault tolerance, and business continuity.

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  • Work from Cisco Engineer Job Opening Home Based Senior Network Engineer Full-Time Jobs
  • macOS and Windows integration Integration Support Mac and Windows Remote Consulting
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