Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most successful products for achieving location-independent connectivity to messaging, scheduling, web programs, and other critical business data. Progent offers Bellevue, Washington companies the expertise of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry environments or migrate efficiently to a current mobile solution.
As the sophistication of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has become the norm for companies of all sizes, successful integration and support of BlackBerry technology has become more difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses frequently turn to external support firms who specialize in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient online support capabilities, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT network.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and safely.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in Seattle Metro Area
Consulting and Technical Help for BlackBerry BES Server
RIM's high-end platform for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful software allows Microsoft Exchange, Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted during wireless transit to provide optimum data protection. BES Server also simplifies a broad selection of key administrative tasks that span from BlackBerry setup and upgrades to mobile security and high availability.
Progent's BlackBerry-certified engineers can assist you to use BlackBerry Enterprise Server to perform basic jobs like:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Update BlackBerry smartphone firmware wirelessly
- Control client configurations with BES Server's vast library of IT policies
Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry Enterprise Server to implement key tasks not available with the entry-level BES Server Express. These procedures include:
- Install and manage BES Server's high-availability infrastructure using VMware
- Deploy BlackBerry smartphones wirelessly
- Set custom administration roles
- Monitor and analyze the integrity of your solution
Expert BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to deliver prompt assistance to companies in the Bellevue region or throughout Washington. Progent's experienced online technical support team has helped businesses solve computer issues and reduce support expenses in every state in the U.S. and built a large base of loyal customers. (Refer to Progent's client testimonials.)
Progent offers online help for a wide array of issues associated with BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Important BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can also help you to troubleshoot a broad array of issues associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connectivity, Instant Messaging, PC software installation, and Desktop Redirector.
As a leader in providing countrywide online technical assistance for small business networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support costs at a minimum and, by solving issues quickly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks such as troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist your company to select and implement sensible security options.
Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.
Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
To contact Progent about technical support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.