Consulting and Technical Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most popular solutions for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business data. Progent can provide Bellevue, Washington companies the services of BlackBerry-certified professionals who can help companies to maintain their BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the complexity of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can track and support BlackBerry smartphones across your company, define security policies that are right for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and safely.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
(425) 905-3006 Tukwila Network Support Services


Integration Expertise for BlackBerry Enterprise Server
RIM's high-end platform for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software allows Exchange, IBM Lotus Domino, or Groupwise users to send and receive messages that stay encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad selection of critical administrative tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-premier consultants can show you how to utilize BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Update BlackBerry device firmware wirelessly
  • Control user settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Configure and support BlackBerry's fault-tolerant infrastructure based on VMware
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Automatically track and analyze the health of your system

Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Bellevue, Washington who need fast and economical access to a certified BlackBerry support expert, Progent delivers efficient remote help from a seasoned support team who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel expense and allows consultants to solve problems rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide expert support in fields such as fixing synchronization issues, setting up BlackBerry Enterprise Server, and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can also assist your business to resolve a wide range of problems associated with synchronization, handset recognition, email consistency, web access, wireless connections, IM, PC software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small business IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to select and install appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange.

Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about professional assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's Cisco CCIE network consultants can assist your business to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software expertise.

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    NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for the legal profession. Progent offers online guidance from NetDocuments experts to help your law firm to plan, deploy, administer, optimize, or debug a document management system (DMS) solution based on NetDocs.

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    Progent provides small businesses a pair of ultra-affordable security evaluation packages that include, for a preset price, remotely managed scans of your security profile which are analyzed by expert information security specialists who assess the results of the scan, deliver unbiased evaluations of your existing network security, and make suggestions for enhancements. Progent offers two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to fit the restricted budgets of small companies while providing enterprise-class assessments of your network's exposure to attack.

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    Secure Application Publishing with ISA Server 2006 provides greater protection of intranet resources while supporting increased efficiency by making these resources accessible to legitimate remote users. ISA Server 2006 can protect business applications, services, and information across all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can show you how to design, deploy, set up, and maintain ISA Server on your system so that your business achieves a highly functional and economical balance of security, productivity, and performance.

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    Progent can provide the support of Microsoft-certified engineers and experienced database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified security consultants to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

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    Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can afford a level of network stability that was previously reserved for large enterprises. Progent can provide several RMM solutions available as low-cost service packages designed to help you to identify and resolve a most network issues before they can hurt productivity.

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    Configuration Manager automates software provisioning and updating, simplifies security and compliance settings management, inventories network assets, protects against corporate data leakage, performs health monitoring, enables safe end-user self service, and delivers a single point of control for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist you with any aspect of planning, installing, using and repairing a SCCM deployment for local, cloud-based, or hybrid environments.

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    Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or local service firms who provide minimal documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by each staff member to each client. The discipline of documenting and archiving support activity allows more effective service and eliminates a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release vital service information.

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    Progent's Citrix experts can help your business to design, install, administer, and support a virtualized Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network for distributing server and client-side applications, and Progent's remote datacenter support experts can help you to administer and maintain a remote datacenter that features high uptime, advanced security, and fast disaster recovery.

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    Progent's UNIX platform consulting experts offer small businesses and software developers support for administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of expertise offers you an easy single consulting firm to show you how to build and manage a protected and robust mixed-platform network and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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    Progent's Cisco CCIE wireless network consultants offer online or onsite configuration and debugging services to help your organization to plan, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and setup of Aironet wireless access points to work with your unique office design, building structure, and expected workloads.

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    Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, application development, and troubleshooting support for businesses of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.

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    For large organizations, Progent can supplement internal network support groups by offering world-class background in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can act as a seamless local supplement of enterprise IT management. Progentís enterprise support services include corporate-wide security, online branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level support for multi-site network environments powered by Enterprise Windows. Progent can offer on-site consultants and specialists to help with a campus relocation or office move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.

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    Progent can provide in-depth remote support for all major technologies associated with todayís small company IT systems and offers a variety of strategic, as-needed services including a temporary Chief Information Officer to offer advanced planning and budgeting skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, project management for major initiatives like site relocations oroperating system migrations, Cisco-certified experts for designing fast and reliable infrastructure, security engineers to verify information protection and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to create, enhance, or troubleshoot business application programs.

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    Progent's CISM-certified security consultants can show you how to secure your Mac network through expert support offerings including running security tests, recovery from virus and denial of service penetrations, configuring firewalls, implementing secure remote and mobile connectivity, deploying automated programs for defense against viruses, spam, and malware, and creating a company-wide security strategy appropriate for the particular objectives of your corporate network.

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    Progent's Microsoft-Premier SQL Server engineers can provide a range of services to help small companies to plan, install, administer, and repair Microsoft SQL 2008 solutions so that they receive the maximum strategic benefit from Microsoft's state-of-the-art information management platform. In addition, Progent offers assistance with system architecture, company-wide protection, and software programming to increase the strategic benefit of your SQL Server investment.

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