Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining anytime-anywhere access to messaging, calendars, web-based applications, and other vital business information. Progent offers Bellevue, Washington companies the services of BlackBerry-certified professionals who can assist companies to maintain existing BlackBerry deployments or migrate smoothly to a more popular mobile platform.
As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for companies of all sizes, successful deployment and support of BlackBerry technology has grown more difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations often resort to outside consulting firms who offer expertise in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry solutions economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, gives small businesses an affordable solution for integrating BlackBerry products productively into their IT system.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and control BlackBerry smartphones across your company, define security policies that are right for your company, develop custom mobile software, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in the Seattle Metro Area
Integration Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry devices, offering a centralized solution for handling critical tasks such as smartphone installation, upgrades, and deactivation while also offering a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange Server, Groupwise, or Lotus Domino messaging platforms and BlackBerry smartphones and allows remote synchronization.
BES Server features a wealth of data protection capabilities beginning with advanced data encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard. BES Server also allows great versatility in adjusting degrees of security to match the specific requirements of your mobile environment. Progent's BlackBerry authorized engineers can help you to choose powerful security features and enable them wirelessly. Examples of these wirelessly selectable security features are:
- Lock down a smartphone
- Erase data from a missing or stolen device
- Lock out Bluetooth functionality
- Enable built-in protection against malicious attacks
BES Server also provides flexibility in determining mechanisms to prevent BlackBerry users from loading or running unsafe or prohibited programs. Progent can assist you to choose blocking processes such as:
- List exactly which programs are permitted on the device
- Prevent third-party programs from allocating non-volatile memory on the device
- Determine which resources third-party programs can use on the BlackBerry smartphone
- Limit the kinds of connections external applications running on the BlackBerry smartphone can initialize
- Block all third-party programs from being installed or run on the device
Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For companies in Bellevue, Washington who require quick and economical access to a qualified RIM BlackBerry consultant, Progent offers efficient online assistance from a seasoned support team who have provided IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)
Remote support eliminates travel costs and enables specialists to resolve technical issues rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide professional help in fields including resolving synchronization problems, setting up BlackBerry BES Server, and creating a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can in addition assist you to troubleshoot a wide array of problems associated with synchronization, device detection, email reconciliation, web access, mobile connections, IM, workstation software configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online consulting services for small business networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support costs low and, by resolving problems quickly, optimizes the output of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs analysis, system design, installation planning and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to create a mobile wireless system that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry BES Server, help your organization to determine which administration approach and equipment meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software versions, server hardware and mass storage, network design, and application configuration.
To optimize system protection, Progent's BlackBerry consultant can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
If you wish to contact Progent about engineering assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.