Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business data. Progent can provide Bellevue, Washington companies support from BlackBerry-premier consultants who can assist businesses to manage their BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the complexity of small company networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for companies of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small organizations often resort to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the need for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their business information network.
Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can monitor and support BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in the Seattle Metro Area
Technical Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and support of RIM BlackBerry wireless handsets, offering a single solution for handling critical tasks such as smartphone deployment, updates, and deactivation and offering a strong foundation for security and fault tolerance. BlackBerry BES Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or Domino messaging platforms and BlackBerry smartphones and supports remote synchronization.
BlackBerry BES Server features a wealth of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent flexibility in adjusting degrees of security to meet the special needs of your network. Progent's BlackBerry authorized engineers can assist your company to choose advanced security features and enable them remotely. Examples of these wirelessly configurable security settings include:
- Disable a BlackBerry smartphone
- Erase information from a lost smartphone
- Lock out Bluetooth functionality
- Activate internal protection against malware
BlackBerry Enterprise Server also provides flexibility in selecting mechanisms to prevent mobile users from loading or executing unsecure or unauthorized software. Progent can assist you to select blocking techniques like:
- Specify precisely what programs are allowed on the device
- Prevent third-party programs from allocating persistent storage on the BlackBerry device
- Select which functions third-party software can use on the BlackBerry smartphone
- Limit the types of connections third-party applications running on the BlackBerry smartphone can initialize
- Prevent all external programs from being installed or run on the BlackBerry smartphone
Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For businesses in Bellevue, Washington who require fast and affordable help from a certified RIM BlackBerry support professional, Progent offers effective online assistance from a veteran network support staff who have provided IT solutions to organizations in every state in the country. (See Progent's customer testimonials.)
Online consulting services eliminates travel costs and allows consultants to solve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and offer expert help in fields including fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a secure, high-availability network architecture for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can also assist your business to resolve a broad range of issues associated with synchronization, device detection, email reconciliation, web access, mobile connectivity, IM, PC software configuration, and Desktop Redirector.
As a leader in providing countrywide online technical assistance for small office networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support expenses at a minimum and, by dealing with problems quickly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation issues, adding and removing BlackBerry device users, setting activation passwords, configuring wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and help you to select and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Help from a RIM BlackBerry-Qualified Consultant
If you wish to contact Progent about professional assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.