Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most successful solutions for achieving anytime-anywhere access to email, scheduling, web applications, and other critical business information. Progent can provide Bellevue, Washington companies the expertise of BlackBerry-premier experts who can help businesses to manage their BlackBerry deployments or migrate smoothly to a current mobile platform.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the standard for companies of any size, effective deployment and support of BlackBerry technology has grown more challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently turn to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry solutions economically and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery model, provides small businesses an economical solution for integrating BlackBerry technology productively into their IT network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States
(425) 905-3006 Tukwila Network Support Services


Consulting Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Exchange Server, Lotus, or Novell GroupWise users to send and receive emails that are encrypted in transit to ensure maximum data protection. BES Server also simplifies a wide variety of vital administrative jobs that span from BlackBerry configuration and updates to wireless security and high availability.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage user and group settings with BlackBerry's extensive library of policies

Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to perform important procedures not supported by the entry-level BES Server Express. These tasks include:

  • Set up and support BlackBerry's high-availability architecture using virtualization
  • Install BlackBerry devices remotely
  • Establish custom administration roles
  • Monitor and report on the integrity of your solution

Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Bellevue, Washington who require quick and economical help from an authorized RIM BlackBerry support professional, Progent delivers effective remote assistance from a veteran support team who have provided IT solutions to companies in each state in the country. (Refer to Progent's client testimonials.)

Remote support eliminates travel expense and allows consultants to fix problems rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and offer professional help in areas including troubleshooting synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant system architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs analysis, solution design, deployment planning and execution, performance optimization, design of a high-availability environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and hardware products match your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software versions, processors and mass storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can assist you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Consultant
If you wish to ask Progent about consulting support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.



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