Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business information. Progent offers Bellevue, Washington businesses the services of BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a current mobile solution.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the norm for companies regardless of size, successful integration and support of RIM BlackBerry solutions has become more challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations frequently resort to external consulting professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the need for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote support capabilities, gives small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize mobile software, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
206-258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
425-903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
206-258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
253-590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
425-905-3006 Tukwila Network Support Services


Consulting and Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry wireless handsets, providing a centralized solution for handling critical tasks like device installation, upgrades, and retirement while also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Exchange Server, Groupwise, or Domino email platforms and BlackBerry handsets and allows remote synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BlackBerry BES Server features a variety of data protection options starting with advanced data encryption of messages transmitted between a BlackBerry device and BES Server based on AES or Triple DES. BlackBerry Enterprise Server also allows great flexibility in adjusting degrees of protection to match the specific requirements of your company's network. Progent's BlackBerry authorized consultants can assist you to choose advanced security features and enable them remotely. Samples of these wirelessly selectable security features are:

  • Lock down a device
  • Wipe data from a misplaced or stolen smartphone
  • Disable Bluetooth
  • Activate built-in protection against malicious attacks

BES Server also provides versatility in determining ways to keep BlackBerry users from installing or executing unsafe or unauthorized software. Progent can assist you to select blocking techniques like:

  • Specify precisely what programs are permitted on the device
  • Block third-party programs from allocating persistent memory on the smartphone
  • Select which functions external programs can use on the device
  • Restrict the types of access external programs running on the BlackBerry smartphone can initialize
  • Prevent all third-party programs from being installed or executed on the smartphone

Professional BlackBerry Technical Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver expert technical help to businesses in the Bellevue region or anywhere in the state of Washington. Progent's experienced remote consulting experts have helped IT organizations solve computer problems and reduce IT service expenses in each state in the U.S. and built a substantial following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a broad array of technologies associated with BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Major BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can also help you to troubleshoot a wide range of problems associated with synchronization, device recognition, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a top innovator in delivering nationwide remote technical assistance for small office IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support costs low and, by resolving issues quickly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, implementing wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry consultants can also help you to use management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and help you to define and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

Contact Progent to Get Assistance from a BlackBerry-Qualified Professional
If you wish to contact Progent about engineering help for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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  • DPM 2016 Outsourcing
    System Center 2016 Data Protection Manager Network Consultants

    System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 delivers application-sensitive protection for key workloads such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, administer, and repair an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide as-needed guidance to resolve technical bottlenecks or provide end-to-end project management or co-management services to help you complete your SCDPM 2016 initiative on time and within your budget.

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  • Citrix XenDesktop VDI Technology Consulting Services
    Citrix Desktop Studio Remote Technical Support

    Citrix has developed a comprehensive family of platforms that deliver enterprise-class manageability, scalability, and responsiveness for server virtualization and for centralized delivery of Windows desktops and applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the business benefits of Citrix technology and show you how to design, test, deploy, optimize, and maintain Citrix solutions.

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    Urgent Internet Data Center Network Consultant

    For large businesses, Progent can supplement in-house network support staffs by providing world-class experience in supporting key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or global enterprise with branch offices, Progent can perform as a transparent local supplement of corporate network management. Progentís enterprise support services include company-wide security, online branch office support, network design, Sarbanes Oxley compliance, project management, and top-level service for multiple location network environments powered by Enterprise Windows. Progent can offer field engineers and technicians to assist with a site relocation or office move, or a system architect to help with setting up or using an Internet Data Center or Hosting Facility.

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  • Windows 8.1 Training Setup and Support
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    Progent's Microsoft-certified experts can provide a variety of IT outsourcing and co-sourcing services to help companies of any size to deploy, administer, and support networks that incorporate desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to design and configure testing environments to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects based on proven methodologies.

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    Progent offers fast and affordable online access to an authorized Oracle database administration consultant or an Oracle application developer. Progent offers advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard and Streams replication technologies and Oracle Database Resource Manage.

  • SQL Server 2012 AlwaysOn Failover Cluster Consultants SQL Server 2012 Performance Tuning Online Help
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  • Small Business Wireless AP Specialists Small Business WAP361 Specialists
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  • Nexus Switch Computer Engineer
    Nexus 5600 Switch Computer Consulting

    Cisco Nexus switches are intended to deliver the throughput, scale, availability, cloud readiness, capacity, security and manageability required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite consulting services to assist your business to create an efficient network topology, build test systems to validate your network design, install and configure Nexus switches, define and enforce effective policies, perform security and compliance assessments, configure proactive monitoring, consolidate resources through virtualization, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the advanced high-availability (HA) features available for Nexus switches. Progent can also help you to migrate efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.

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  • NetApp MetroCluster and FlexPod Consultant Services
    NetApp MetroCluster Disaster Recovery Technology Professional

    NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart. Progent's roster of seasoned IT experts can assist your business to plan, configure, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network, and testing your disaster recovery system to show compliance with information assurance standards and government requirements.

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  • ISA 2004 Integration Support
    Integration Services Microsoft ISA Server

    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security designs for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your network.

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  • ProSight Email Directory Harvest Protection Consulting Services
    Consultancy Email Reputation Analysis

    Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.

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  • Supplemental Staffing Professionals
    Short Term IT Staffing Engineer

    Progent's short-term IT staffing services enable organizations to respond to sudden increases in demand for network professionals without dealing with the expense and delays associated with vetting and recruiting reliable technical help and without adding to your full-time head count.

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