Mobile Support
Bellevue, Washington Consulting and Tech Support for RIM BlackBerry
Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most successful products for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business information. Progent offers Bellevue, Washington businesses support from BlackBerry-certified professionals who can help businesses to maintain their BlackBerry environments or transition efficiently to a current smartphone platform.
As the complexity of small company networks has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become more difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses frequently resort to external support professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry environments affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, combined with Progent's proven online support capabilities, gives small companies an affordable solution for integrating BlackBerry technology productively into their information network.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to track and support BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize mobile software, and make sure that your network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
| City | Address | Phone | Link |
| Bellevue | 11900 N.E. 1st Street Bellevue, WA 98005 United States |
(206) 258-8873 | Bellevue Network Support Services |
| Lynnwood | 16825 48th Ave W, #102 Lynnwood, WA 98037 United States |
(425) 903-5055 | Lynnwood Network Support Services |
| Seattle | 1001 4th Ave, #3200 Seattle, WA 98154 United States |
(206) 258-8872 | Seattle Network Support Services |
| Tacoma | 1102 A Street, Suite 300 Tacoma, WA 98402 United States |
(253) 590-4400 | Tacoma Network Support Services |
| Tukwila | 14900 Interurban Ave S Tukwila, WA 98168 United States |
(425) 905-3006 | Tukwila Network Support Services |
BlackBerry BES Server Consulting Services
The BlackBerry Enterprise Server offers businesses a centralized and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications like schedules, contact lists, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers carrying BlackBerry handsets can have effortless connectivity with Exchange messages and to IM-capable software through Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can assist you to design, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.
Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and remove BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, system architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and equipment match your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network architecture, and application configuration.
To maximize system security, Progent's BlackBerry-certified expert can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a BlackBerry-Certified Expert
To contact Progent about technical assistance for BlackBerry mobile wireless solutions, phone
An index of content::
Co-managed Support Desk Technology Consulting Services
Biggest Support Desk Sharing Support Outsourcing
Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Full-Time Jobs Telecommuting Cisco Consulting
Home Based Network Professional Careers
Progent believes that a carefully designed and implemented network is a crucial piece for accelerating any company's success, and Progent applies this credo in our own network infrastructure. Progent has created a zero-downtime virtual office infrastructure that enables our staff consultants and certified contractors to deliver rapid and efficient service, cooperate closely on complex projects, and experience professional and private maturity from acting as part of an exciting company ethos of personal drive and freedom.
24/7 Configuration Manager Server Migration Specialists
IT Technical Support Company Intune Mobile Device Management
Progent's network consultants can assist you to streamline desktop PC software update management by providing expertise with management solutions that include System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Juniper SRX650 Router Firewall Support
Juniper SRX650 Router Evaluation
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent Management Team Outsourced IT Services
Outsourcing Services Progent Management
Progent's management team includes seasoned veterans with years of experience delivering network consulting services, troubleshooting, and strategic IT planning to businesses ranging from small offices to Fortune 500 companies. Great service calls for great personnel, and Progent stands out by having assembled a management team that can provide customers with the best service value in the industry.
CISA Certified Cybersecurity Contractor
CISA Certified Auditor Firewall Support
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that indicates expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass a comprehensive examination given by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to assist businesses in the fields of IS audit process, IT governance, network assets and architecture lifecycle, information technology service delivery, safeguarding of data assets, and disaster recovery planning.
Windows Server 2012R2 Live Migration Configuration
Windows Server 2012 R2 Active Directory Professional
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management, team, create a corporate-wide security strategy, streamline IT management, assist with application development, and generate and test a DR/BC plan.
Specialists Exchange Server 2010 Upgrade
Microsoft Exchange Server Migration Consultants
Progent offers comprehensive support for each step of your Exchange Server 2010 upgrade including end-to-end project management services, site prep, project planning, specification of new software and hardware required, recommended vendor sourcing, system testing at client location or at Progent's test facility, setting up transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous system, and webinar training for customer's support staff and end users.
Teleworker Data Protection Consulting Services
Remote Employees Data Protection Remote Troubleshooting
Progent can assist small and mid-size companies to design, deploy, validate and troubleshoot backup/recovery technology for work-from-home employees.
Consulting SCVMM
24x7x365 SCVMM Planning Computer Engineer
Progent can assist businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your business to migrate from an older edition of System Center Virtual Machine Manager or from another management system, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you realize maximum return on investment.
Technical Consultant DoubleTake Carbonite Software
Consultants DoubleTake Carbonite Software Availability
DoubleTake/Carbonite Software offers a family of tools designed to provide small and midsize companies a range of affordable alternatives for replicating and recovering vital applications including Microsoft Exchange, SQL, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company information networks to create an advanced level of availability and business continuity readiness at a budget-friendly cost.
infrastructure documentation management Professional
password management system Professional
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.
Technology Professional Ransomware Protection
Ransomware Protection Consultant Services
Progent provides expertise for security auditing software such as Microsoft Baseline Security Analyzer for running a variety of programmed network testing scans to uncover potential security gaps. Progent has broad knowledge of network analysis tools and can help you to understand testing reports and react effectively. Progent can help you build security into your company processes, configure scanning software, define and deploy a secure network architecture, and recommend procedures to optimize the safety of your IT system. Progent's security consultants are able to show you how to set up a firewall, design secure remote access to email and business applications, and install VPN. Progent's qualified security experts can test the protection of web applications and can provide comprehensive security assessments of enterprise-wide security to determine your company's compliance with recognized industry security standards such as HIPAA, PCI, and ISO.
Microsoft Sharepoint Server 2013 Technical Support Firm
Information Technology Consulting Companies Microsoft Exchange Server 2013
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can help you plan, integrate, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
24-Hour Aironet Access Point Management Help and Support
Aironet 1800 Access Point Support
Progent's Cisco CCIE wireless network infrastructure experts can provide remote or on-premises integration and troubleshooting services to assist you to design, configure, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless APs to work with your unique office design, building structure, and anticipated workloads.
Call Center Sharing Economics Information Technology Consulting
Shared Computer Support Help Desk Costs Consultants
Progent's Help Desk Call Center management and co-management services help businesses to cut costs and improve productivity.
JAVA Contract Programming Firm
Web Contract Programmer
If you want to update your corporate web site, build internal webs for applications such as HR or employee training, design a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web developers. Progent's consultants can also show you how to build and manage a secure, fault-tolerant server and communications network, including off-site and wireless access, to support your web tools.
Best Catalyst Wi-Fi Access Point Support Outsourcing
Configuration Catalyst Wi-Fi 6 AP Configuration
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point consultants can provide affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Solaris Security Company
Security Tech Services Solaris
If your business runs a Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole enterprise in a broad range of security topics including security management practices, security architecture and models, connection control products and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the fundamental skills and international standards of knowledge that information security managers are required to possess. These accreditations offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the experience and knowledge to deliver world-class security management and consulting services.
Engineer SRST
Cisco VoIP Phones and Unified CM Troubleshooting
Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Specialists Aten IP9001
Consultancy Remote Management
Remote server management cards offer IT administrators full control of a server without the requirement for a personal presence. Using these management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to design, implement, and support a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost remote technical assistance. Progent is familiar with a variety of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Expert Microsoft Certified Consulting Exchange 2007 Server
24-Hour Consulting Services Microsoft Exchange 2007
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2007 migration plan that avoids network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to complete your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business goals.
After Hours Great Plains Software Engineer
Software Contract Programming
For custom application development, Progent can supply software design consultants to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Support and Help Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey
24 Hour Catalyst 9100 Series AP Management Integration Services
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 AP consultants offer economical online and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
IT Consultant SCCM 2012
On-site Support SCCM 2012 Intune Integration
Progent's Microsoft-certified consultants can help you to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older change management platform or assist you to enhance your current SCCM 2012 environment to accommodate your changing IT needs. Also, Progent can help you to create an infrastructure that takes full advantage of SCCM by providing expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL SSRS, and IIS.
Engineer Solaris
Sun Solaris Technology Consulting
Progent's Solaris family consulting services offer small companies and developers support for managing and supporting Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you an easy single consulting firm to show you how to build and manage a secure and robust mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
ProSight Virtual Hosting Professionals
Professionals ProSight Virtual Hosting
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that enable small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
24-7 Cisco switch patch management Technology Professional
24 Hour Wi-Fi controllers patch management Services
Progent's managed services for software/firmware update management provide businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
ISA 2004 Server Online Troubleshooting
Microsoft Expert Technical Support Services Microsoft ISA Server
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your company in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without adversely limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
24x7 RIM BlackBerry Exchange Setup and Support
BlackBerry BES Specialists
Progent offers the services of RIM BlackBerry-premier engineers who can help small businesses to design, manage, and repair BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, combined with Progent's efficient remote support model, offers small businesses a cost-effective solution for incorporating BlackBerry technology seamlessly into their IT system.
Zero Downtime Network Engineer
24/7/365 High Availability Networks Onsite Technical Support
Progent's high availability network consultants offer reliability consulting, disaster recovery planning, network load balancing, high-availability interoffice connectivity, non-stop Internet interface design, high-availability data center support, and other non-stop operations support to show your company configure a 24x7 environment for strategic applications. Progent has the background to design economical, 24x7 networks by deploying the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can show you how to you build a high-availability mutli-location network with a completely mirrored Internet connection and intelligent system load balancing.
Online Troubleshooting SQL Server 2016 and Amazon Marketplace Web Service
SQL Server SSAS Network Consultant
SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, high-availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for processing structured and unstructured databases in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist organizations of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Navision and Dynamics NAV Help and Support
Microsoft Dynamics NAV Support and Setup
Progent can provide online and onsite deployment, upgrade, programming, reporting for Dynamics Business Central/Navision.
Remote Troubleshooting Windows 7 Backup and Restore
Windows 7 Training Consultant
Progent's certified engineers can help you to pilot
Windows Server 2012 R2 Multitenancy Technical Consultant
Windows Server 2012R2 Storage Spaces On-site Support
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, develop a corporate-wide security plan, streamline network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Best IT Outsourcing Services Specialists
Top Network Support Outsourcing Engineers
Progent can deliver in-depth remote consulting for all major technologies associated with small business IT networks and offers an array of vital, as-needed services including a temporary CIO to offer advanced planning and negotiating capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management for critical projects like site moves orOS migrations, Cisco-certified consultants for building and maintaining high-performance and reliable infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software programmers to write, enhance, or troubleshoot mission-critical application programs.
Juniper J Series Router Cybersecurity Consultancy
Juniper J2350 Router Compliance Audit
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Consult Citrix StorageLink Gateway
Citrix for Hyper-V Consultant Services
Progent's Citrix experts can assist you to assess the strategic benefits of the available editions of Essentials for Hyper-V, assist you to integrate Citrix management utilities with your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and operations and simplifying administrative processes.
Remote Wireless Site Survey Consultant
Award Winning 802.11x Wi-Fi Site Survey Consultant Services
Progent's Wi-Fi site survey services make it easy to design, install and troubleshoot a Wi-Fi network customized for your facilities, offering you a wireless solution that delivers the coverage, performance, density, QoS, security, and roaming ability your company requires. Wireless survey services from Progent include remote predictive analysis for designing a wireless LAN and onsite survey services for confirming, tuning, and debugging a functioning wireless LAN.
Integration Shared Help Desk Ticketing
Co-managed Service Desk Online Help
Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Linux Engineer
Network Design NetBSD
Progent's UNIX family consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient single consulting firm to help you build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Offsite Automated Backup Services Consultancy
Online Support Offsite Managed Data Backup/Recovery Services
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital data, applications and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your critical data.
Anti-Virus Services
Postini Subscription
E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the security and management of corporate email by providing constantly improved spam and virus filtering, policy management, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis tools plus outbound email filtering to help you fix your email system and specify and enforce corporate email policy.
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