Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time among the most successful products for achieving mobile connectivity to email, scheduling, web applications, and other vital business data. Progent can provide Bellevue, Washington businesses the expertise of BlackBerry-premier consultants who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a current smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for companies of all sizes, successful deployment and maintenance of BlackBerry technology has become increasingly challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses frequently resort to external consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can help you with SQL Server 2019 development support, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and safely.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States
(425) 905-3006 Tukwila Network Support Services


Consulting Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and support of RIM BlackBerry wireless handsets, providing a single platform for handling critical jobs like smartphone deployment, updates, and deactivation and also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange Server, Groupwise, or Lotus Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry Enterprise Server Configuration Support

BlackBerry BES Server provides a variety of data protection options beginning with advanced data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BES Server also permits great flexibility in adjusting degrees of security to match the specific needs of your company's environment. Progent's BlackBerry certified engineers can help your company to select powerful security functions and enable them remotely. Samples of these wirelessly configurable security features are:

  • Lock down a device
  • Wipe information from a misplaced or stolen device
  • Disable Bluetooth
  • Enable built-in protection against malware

BlackBerry BES Server also offers versatility in selecting mechanisms to keep users from loading or executing unsafe or prohibited programs. Progent can assist you to select protective processes such as:

  • Specify precisely which applications are permitted on the device
  • Prevent external programs from using persistent storage on the device
  • Determine which functions third-party software can access on the BlackBerry smartphone
  • Restrict the kinds of access external software running on the BlackBerry smartphone can initialize
  • Block all external applications from being installed or executed on the BlackBerry device

Progent's Remote BlackBerry-certified Support is Fast and Affordable
For companies in Bellevue, Washington who require quick and affordable access to a qualified BlackBerry support expert, Progent offers efficient remote help from a veteran network support team who have provided IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)

Online support eliminates travel expense and lets engineers solve technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide expert help in fields such as resolving synchronization issues, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant network architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements assessment, solution design, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry BES Server, help you to determine which management approach and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software editions, processors and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can help your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Help from a RIM BlackBerry-Certified Professional
To ask Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.



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  • Les Kent has a 35-year track record of effective network integration, executive management, marketing, and operations. He has demonstrated a talent for creating sophisticated IT solutions during his time as as a network designer, software developer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and global enterprises.

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    Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple offices, mobile users, and mission-critical web applications. Progent's ISA Firewall experts are available to help your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without overly limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.

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    Microsoft System Center Operations Manager Integration Services

    Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are crucial to maintaining the proper operation of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of all sizes can afford a level of network stability that was once reserved for enterprises. Progent offers a variety RMM options available as economical service packages designed to help your company to identify and fix a an array of network issues before they get big enough to hurt productivity.

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    24/7 UNIX Consult

    Progent's Sun Solaris platform consulting services offer small and mid-size businesses and software developers assistance with administering and supporting Sun Solaris systems that coexist with Microsoft-based technology. Progent can give your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient single consulting firm to help you create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end programs that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.

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    Technology Professional Slackware Linux

    If you are producing UNIX or Linux applications in an environment that includes MS Windows-based servers, PCs, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your field of strategic know-how without the continual hassle of maintaining your company information system. By using automated network monitoring and by delivering remote and in-person assistance when your company needs it, Progent represents an affordable way for maintaining an IT network that provides excellent reliability, protection, and performance. Progent's UNIX/Linux developer support offerings feature comprehensive it outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, network monitoring, and Contact Center outsourcing.

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  • Security Awareness Training Online Help Urgent Bitwarden and Lastpass Password Managers Network Consultants

  • Remote Consulting Microsoft Forefront TMG 2010
    Forefront TMG Computer Consulting

    Microsoft Forefront TMG 2010 builds on the proven security capabilities of Microsoft ISA Server and offers a centrally managed Internet gateway that delivers a single-server platform for an array of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting features, allows custom reports generated by SQL Server, integrates with Active Directory to streamline authentication, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can help you to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist you to migrate economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

  • Security Consultants Security Security Firewall Setup

  • MobileMe Consulting
    Macintosh Support and Integration

    Progent's experts offer Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud. For computer environments based exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and supporting a network environment that is reliable, safe, fast and able to achieve your organization's objectives.

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  • 24 Hour Consultant Services Hybrid cloud solutions
    Microsoft Certified Consultants Hybrid cloud integration

    Progent can help your IT team to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that combine physical resources as well as one or more public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.

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  • ProSight Virtual Server Private Cloud Hosting Professionals
    ProSight Virtual Hosting Specialist

    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in a solution that delivers the maximum level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are built on mature virtualization platforms that allow small businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and network administration while achieving world-class reliability and an unmatched degree of vendor independence.

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    The Contact Center support model used by Progent gives small and midsize businesses an effective option to reliance on independent consultants by offering extensive expertise shared by numerous support groups, optional 24x7 availability of emergency assistance, fast escalation to top-level experts for handling the most difficult issues, support consistency and reliability, quick follow-up enforced by veteran support administrators, a choice of easy-to-use mechanisms for requesting support tasks, plus a high level of process transparency enabled by trouble ticket tracking and accessible through a web-based portal.

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    Juniper Junos CLI Consultant

    Progent's Juniper-authorized network consultants can help you to plan and implement Juniper Firewall and VPN technology, enhance and support your infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network operating system to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage environments that include a combination of Juniper's software platforms.

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  • Technical Support Windows Server 2012 R2 Virtual Fibre Channel Largest Network Engineer Windows Server 2012R2 Private Cloud

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    Email Anti-fraud Intelligence Professionals

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based control and world-class security for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends within your security perimeter.

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  • ProSight Active Security Monitoring Consulting
    ProSight Phishing Defense Consultants

    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior analysis technology by SentinelOne to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM protects local and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including filtering, identification, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.

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  • Firewall and VPN Security Consultant
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    Progent offers companies of any size expert support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can help you design a detailed security plan and choose appropriate products from multiple suppliers to support your security goals while sticking within your spending limits.

  • Windows 11 Wigets On-site Support Microsoft Certified Expert Windows 11 Virtual Desktop Technology Consulting
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  • Windows Server 2008 DirectAccess Integration Support 24/7 Windows Server 2008 DirectAccess Online Troubleshooting
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  • Windows Server 2022 Windows Defender ATP Remote Technical Support Windows Server 2022 Windows Admin Center Network Consultants
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  • Network Security Scan Engineers
    Immediate Security Inventory Technology Professional

    Progent provides small organizations a pair of specially designed network security evaluation scanning packages that include, at a preset price, remotely administered inventory scans of your security profile which are evaluated by expert security specialists who interpret the results of the scan, present unbiased summaries of your current security vulnerability, and make suggestions for improvements. Progent has developed two non-overlapping network security inventory packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while providing enterprise-quality evaluations of your network's exposure to attack.

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  • Services ISA Server
    Microsoft ISA Server Setup and Support

    Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and manage a configuration of TMG 2010 or ISA Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your business requires.

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