Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business information. Progent offers Bellevue, Washington businesses the services of BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a current mobile solution.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the norm for companies regardless of size, successful integration and support of RIM BlackBerry solutions has become more challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations frequently resort to external consulting professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the need for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote support capabilities, gives small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information system.
Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize mobile software, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in Seattle Metro Area
Consulting and Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry wireless handsets, providing a centralized solution for handling critical tasks like device installation, upgrades, and retirement while also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Exchange Server, Groupwise, or Domino email platforms and BlackBerry handsets and allows remote synchronization.
BlackBerry BES Server features a variety of data protection options starting with advanced data encryption of messages transmitted between a BlackBerry device and BES Server based on AES or Triple DES. BlackBerry Enterprise Server also allows great flexibility in adjusting degrees of protection to match the specific requirements of your company's network. Progent's BlackBerry authorized consultants can assist you to choose advanced security features and enable them remotely. Samples of these wirelessly selectable security features are:
- Lock down a device
- Wipe data from a misplaced or stolen smartphone
- Disable Bluetooth
- Activate built-in protection against malicious attacks
BES Server also provides versatility in determining ways to keep BlackBerry users from installing or executing unsafe or unauthorized software. Progent can assist you to select blocking techniques like:
- Specify precisely what programs are permitted on the device
- Block third-party programs from allocating persistent memory on the smartphone
- Select which functions external programs can use on the device
- Restrict the types of access external programs running on the BlackBerry smartphone can initialize
- Prevent all third-party programs from being installed or executed on the smartphone
Professional BlackBerry Technical Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver expert technical help to businesses in the Bellevue region or anywhere in the state of Washington. Progent's experienced remote consulting experts have helped IT organizations solve computer problems and reduce IT service expenses in each state in the U.S. and built a substantial following of satisfied clients. (Refer to Progent's customer testimonials.)
Progent offers remote assistance for a broad array of technologies associated with BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Major BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can also help you to troubleshoot a wide range of problems associated with synchronization, device recognition, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a top innovator in delivering nationwide remote technical assistance for small office IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support costs low and, by resolving issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, implementing wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry consultants can also help you to use management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and help you to define and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.
Contact Progent to Get Assistance from a BlackBerry-Qualified Professional
If you wish to contact Progent about engineering help for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.