Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were once among the most popular solutions for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business data. Progent can provide Bellevue, Washington companies the services of BlackBerry-certified professionals who can help companies to maintain their BlackBerry deployments or migrate efficiently to a modern mobile platform.
As the complexity of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their information system.
Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can track and support BlackBerry smartphones across your company, define security policies that are right for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and safely.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in Seattle Metro Area
Integration Expertise for BlackBerry Enterprise Server
RIM's high-end platform for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software allows Exchange, IBM Lotus Domino, or Groupwise users to send and receive messages that stay encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad selection of critical administrative tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to utilize BlackBerry BES Server to perform basic jobs such as:
- Deploy and manage applications
- Plan device, application, and policy updates
- Update BlackBerry device firmware wirelessly
- Control user settings with BlackBerry's vast selection of IT policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Configure and support BlackBerry's fault-tolerant infrastructure based on VMware
- Deploy BlackBerry devices remotely
- Establish custom administration roles
- Automatically track and analyze the health of your system
Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Bellevue, Washington who need fast and economical access to a certified BlackBerry support expert, Progent delivers efficient remote help from a seasoned support team who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)
Remote consulting services eliminates travel expense and allows consultants to solve problems rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide expert support in fields such as fixing synchronization issues, setting up BlackBerry Enterprise Server, and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can also assist your business to resolve a wide range of problems associated with synchronization, handset recognition, email consistency, web access, wireless connections, IM, PC software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small business IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange.
Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about professional assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.