Consulting Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Bellevue, Washington companies support from BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or transition smoothly to a more popular smartphone platform.

As the sophistication of small company networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for companies of all sizes, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote support capabilities, gives small businesses an affordable solution for incorporating BlackBerry products seamlessly into their information network.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up streamlined management tools so you can monitor and support BlackBerry smartphones across your business, define security policies that are right for your business, develop custom mobile software, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Seattle Onsite IT Consulting
Progent locations in the Seattle Metro Area

City Street Address Contact Information
Seattle 1001 4th Ave
#3200
Seattle, Washington 98154
Sales Phone: 206-258-8872

Link: Seattle Network Support Services
Bellevue 1000 124th Ave NE
Building G
Bellevue, Washington 98005
Sales Phone: 206-258-8873

Link: Bellevue Network Support Services
Lynnwood 11700 Mukilteo Speedway
Mukilteo, Washington 98275
Sales Phone: 425-903-5055

Link: Lynnwood Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, Washington 98168
Sales Phone: 425-905-3006

Link: Tukwila Network Support Services

Integration Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry wireless handsets, providing a single solution for controlling critical jobs like smartphone deployment, updates, and retirement and also offering a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange, Groupwise, or Lotus Domino messaging platforms and BlackBerry handsets and supports remote synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BlackBerry BES Server includes a wealth of data protection options starting with advanced encryption of messages transmitted between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting levels of security to match the specific needs of your company's environment. Progent's BlackBerry certified engineers can help your company to select powerful security features and activate them remotely. Examples of these wirelessly configurable security features include:

  • Lock down a BlackBerry smartphone
  • Erase data from a missing device
  • Disable Bluetooth
  • Enable internal defenses against malicious attacks

BlackBerry BES Server also offers versatility in selecting mechanisms to keep mobile users from loading or running unsecure or unauthorized applications. Progent can assist you to choose blocking processes like:

  • Specify precisely which programs are allowed on the device
  • Block third-party software from using non-volatile storage on the device
  • Determine what functions external software can access on the BlackBerry smartphone
  • Restrict the kinds of access third-party applications running on the BlackBerry smartphone can establish
  • Block all third-party applications from being installed or executed on the smartphone

Expert BlackBerry Consulting Support Services Offered Online from Progent
Progent's certified BlackBerry engineers are available remotely to deliver prompt assistance to companies in the Bellevue area or anywhere in the state of Washington. Progent's experienced remote consulting team has helped IT organizations solve computer problems and reduce IT service expenses in every state in the country and built a substantial following of satisfied clients. (Refer to Progent's client testimonials.)

Progent offers remote help for a broad array of technologies associated with RIM BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as resolving enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to operate management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help you to define and install appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and IM, install access control lists, control Microsoft Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, system design, installation planning and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist you to determine which administration approach and equipment meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry expert can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about consulting help for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.