Fast, Affordable Remote Computer Network Help for Bellevue, Washington Small Companies
For over two decades, Progent has specialized in delivering world-quality network support services to clients with small-company budgets. Progent has developed a powerful service system that includes a cost-effective, seamless virtual office infrastructure, sophisticated remote repair tools, a substantial pool of consultants accredited in a wide range of IT practice areas, a Call Center service model that promotes responsiveness and guarantees follow-through, a global group of remote troubleshooting experts, in-person support availability for the majority of most zip codes in the U.S., and a company culture focused on resolving network problems in the shortest time and at the least cost to customers.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States
(425) 905-3006 Tukwila Network Support Services

For larger businesses, Progent offers co-sourcing services to add to the technical skills of your internal network support staff. This can cut costs and minimize technical risks for major IT initiatives like application design and development, disaster recover/business continuity planning, security evaluations, office consolidations, or software migrations.

Progent can also provide access to accredited experts to assist your business to design and implement your cloud computing strategy.

Key Areas of Expertise Serviced by Progent for Businesses in Bellevue, Washington
Progent's national group of industry certified experts provides help for all facets of network technology deployed by companies of any size. Areas served by Progent in and around Bellevue include:

Support Delivery Alternatives Available for Bellevue, Washington Businesses
Progent offers a selection of options for providing small and midsize businesses and local governments with cost-effective IT services for technical support, consulting, and network management. Progent's model for delivering IT support services is built on the Help Desk Call Center structure familiar to larger IT groups. Progent's Help Desk Service Model promotes fast support, thorough activity documentation, consistent follow-up, and tight expense monitoring across a range of network support delivery options that include online repairs, onsite support, and top-level consulting.

  • Online Support
    Progent's Technical Response Center provides urgent and routine online service for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and worldwide. Progent's seasoned support experts can assist customers to analyze and repair network problems without the cost or time loss of on-premises service visits. The background of Progent's IT engineers allows them to handle the majority of IT issues quickly. For the most challenging problems, Progent's depth of expertise makes it possible to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-accessible signup process for first-time clients to address emergency situations and Progent charges by the minute with no startup fees or time minimums, so you are invoiced only for the help you receive. Specialists you can access online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSEs, and CISM-certified security engineers. Learn more information about Progent's remote network support services.

  • Onsite Support
    Progent provides on-site computer assistance for registered clients in larger cities in the U.S. Progent's onsite support technicians can work in conjunction with Progent's remote support experts to deliver small and midsize businesses the best of both worlds: onsite support professionals when you need them plus the remote help of Progent's worldwide team of IT engineers, security specialists, and business application programmers. The response time for on-site support calls is usually less than 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for onsite support. Learn more concerning how and why to register for Progent's onsite network support.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses an end-to-end solution that handles all facets of online desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems. To learn more, refer to Help Desk Services.

  • Help Desk Co-management Services
    Progent's Help Desk sharing services make it possible for your business to split the load for Help Desk support seamlessly between your IT staff and Progent's roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk sharing service is an advanced support solution based on the top PSA tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting. For details, see Progent's Help Desk Co-management services.

  • Consulting Services
    Progent offers small and midsize businesses budget-friendly availability of enterprise-class IT professionals who can deliver help with critical technologies such as Microsoft Windows Server 2022 planning and integration services, Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, consulting services for's NodeZero penetration test platform, network security consulting, non-stop it system design, virtualization strategies, plus configuration, programming and support for small business programs such as financials, operations, reporting, sales automation, and office productivity packages. Progent can provide assistance with short-term projects including site moves and major system upgrades, extended projects like upgrading a legacy ERP system to a modern Microsoft Dynamics or Dynamics 365 solution, relational database application development and DBA services, and web development, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network health monitoring and system management, or urgent services such as disaster recovery and virus removal.

  • Infrastructure Support Services for Teleworkers
    Progent can help small and mid-size businesses to plan, implement and troubleshoot the network infrastructure to support telecommuters. Areas of infrastructure for which Progent's consultants can deliver support include safe and efficient VPN connections, Virtual Desktop Infrastructure software, router configuration, Wi-Fi network planning and deployment, and robust Internet connectivity. To find out about Progent's network infrastructure consulting services for at-home workers, visit infrastructure consulting expertise for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting for all of a small or midsize organization's production servers in an environment that not only delivers the highest level of dependability and expandability but that is also simple for customers to migrate to a different service firm or to move in-house if your circumstance calls for it. Progent's Private Cloud hosting is structured around mature virtualization techniques that allow companies with mixed networks to benefit significantly on the costs of hardware, system support, and network administration while getting enterprise-class dependability and an unprecedented level of vendor flexibility. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in one centrally administered solution, can handle the multi- OS and non- standardized networks typical of small businesses, and keeps ownership of the software licenses in the client's possession so that moving to a different virtual host is fast, safe, and affordable. This avoids ending up a prisoner of a specific hosting service while still providing all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert remote support to help companies of all sizes connect their information networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that combine physical resources along with public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure planning and integration consulting, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has over 20 years of experience delivering high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing Network Management
Progent's low-cost ProSight portfolio of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the entire malware attack progression including protection, identification, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that require critical updates, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of top data security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they can impact productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory environment. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include easier management, improved compliance with government and industry security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and higher availability. See more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's preparedness to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your existing cybersecurity posture and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup system that aligns with your company's needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the fundamental network software and productivity applications important to most small and medium-size businesses. As a Cisco-authorized partner, Progent also offers expertise for an ever more complex array of infrastructure technologies such as PIX and ASA firewalls, switches, routers, VoIP options, and wireless connectivity. Furthermore, Progent's CISSP-Premier cybersecurity experts, CISM-qualified security engineers, CISA-authorized security audit specialists and GIAC-certified information assurance professionals can provide a business-wide perspective on network protection and can assist with complex security projects like SIEM solutions to help companies comply with industry standards and statutory regulations for network data security and reporting.

The breadth and depth of Progent's engineering team offer a powerful array of advantages to customers wishing to increase the productivity of their information system within an affordable budget. These benefits include:

  • Best Industry Practices
    Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry experience, at the forefront of IT support, executing a wide range of IT tasks for an extensive array of clients. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support staff. This guarantees that you get not only world-class technical skills, but also a support engineer with proven methods for solving real-world IT problems rapidly. Learn additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing policy is to bill for phone support and in-person visits per minute. As a result, you are invoiced only for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. Also, Progent applies no sign-up charge and requires no retainer for services provided during regular business hours. Many support organizations impose substantial minimum fees or bill in increments of fifteen minutes or more. Progent's one-minute billing granularity avoids king-size bills for fast repairs. An additional benefit of by-the-minute invoicing is that you won't be inclined to permit less critical problems to fester until they grow into big problems. Learn additional information concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of Network Support
    Progent has created a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike many independent consultants or local service organizations who provide minimal documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support documentation sent by each consultant to every customer. The discipline of detailing and organizing service activity results in more efficient service and eliminates a slew of common problems such as when a support customer is virtually held captive to a consultant who won't let go of vital service information. Find out more about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to handle problems that are within their comfort zone, Progent is able to focus on offering hard-to-find skills where Progent has few competitors. Small businesses who work with freelance consultants or who maintain in-house IT personnel benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more robust, secure, and productive. Find out more concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Bellevue, Washington company needs to contact Progent for IT outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Network Help
For fast online assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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    Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry background, at the front lines of network service, executing a wide range of IT tasks for a large mix of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting personnel. This means that you get not just expert IT capability, but also a consultant with proven approaches for applying technical knowledge to resolve actual IT problems quickly.

  • Windows 2019 IT Consulting Windows 2019 On-site Technical Support

  • 802.11 Information Technology Consulting
    Technical Support Services Mobile Connectivity

    Progent's Wireless Consulting Services offer a fast, economical way for businesses of all sizes to integrate, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

  • Windows Mobile 7 Consult Largest Windows Mobile 7 Professionals
  • Windows Server 2012 R2 Server Consulting King County Washington Windows 2019 Server Computer Consultancy Services Bellevue, King County
  • Windows Server 2012R2 Data Deduplication IT Consultants Windows Server 2012R2 Live Migration Outsourcing

  • SQL Server 2019 Development Help and Support
    SQL Server 2019 and Exchange Remote Technical Support

    Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical online and on-premises expertise, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a cohesive intranet solution.

  • Windows Server Essentials and Exchange Technology Professional Largest Windows Server Essentials Client Computer Backup Specialists
  • Windows, UNIX, Solaris Help and Support Solaris with Windows Specialist
  • iOS patch management Consultant Consultant Services iPad patch management
  • ransomware data recovery Consulting Services Hermes ransomware recovery Consultants
  • ransomware removal and data restore Professional ransomware data recovery Consultancy
  • ransomware system rebuild Consultant Engineers MongoLock ransomware recovery

  • iPhone and Windows 10 integration IT Services
    iPhone and Dynamics CRM integration Setup and Support

    Progent offers affordable remote consulting to assist your business to design, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online or onsite training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the strategic value of your IT system.

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