Affordable Computer Support from Microsoft certified Experts for Companies in Bellevue, WA
By delivering world-class know-how when you require it, providing in-depth knowledge for critical applications, providing high-value services like virtual server hosting, billing solely for services delivered, and charging no sign-up fees or retainers for standard services, Progent allows your company to maximize the business value of your information network and minimize support costs. Progent understands that information system security, dependability, and efficiency are just as important to small businesses as to large enterprises but that smaller companies lack the leverage to invest aggressively in information technology and internal support staffs. Progent's basic value proposition is that no IT support organization can match Progent's capability to provide the IT support expertise your business needs when you need it and at a cost you can justify.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States		 (206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States		 (425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States		 (206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States		 (253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States		 (425) 905-3006 Tukwila Network Support Services


For larger businesses, Progent can provide co-sourcing support to reinforce the skills of your internal network service personnel. This can save money and help meet schedules for big IT initiatives such as application programming, business continuity planning, network security evaluations, office consolidations, or software migrations.

Progent can also provide access to certified experts to help your business to plan and implement your cloud strategy.

Key Practice Areas Serviced by Progent for Businesses in Bellevue, Washington
Progent's national team of industry certified support professionals provides help for virtually all facets of network systems deployed by companies of any size. Areas served by Progent in Bellevue include:

Support Delivery Alternatives for Bellevue, Washington Businesses
Progent has a selection of options for providing small and midsize businesses with cost-effective computer services for technical support, consulting, and network management. Progent's paradigm for delivering network support is built on the Help Desk structure familiar to big IT support groups. Progent's Contact Center Service Mechanism promotes fast response, thorough service records, consistent follow-up, and strict cost monitoring across an array of network support delivery modes that include remote repairs, in-person support, and top-tier consulting.

  • Online Support
    Progent's Technical Response Center (TRC) provides emergency and routine remote assistance for Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and globally. Progent's certified service experts can help clients to troubleshoot and repair network issues without the expense or time loss of on-premises service visits. The background of Progent's IT consultants makes it possible to resolve the majority of IT problems quickly. For the most challenging issues, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-based signup procedure for new clients to accommodate emergency network problems and Progent bills per minute with zero startup fees or minimums, so you are invoiced only for the help you receive. Specialists available remotely include Cisco-premier CCIEs, Microsoft-Premier MCSEs, and CISA-certified security engineers. Find out more information about Progent's online network support expertise.

  • On-site Support
    Progent provides on-site computer support for signed-up customers in major metropolitan areas in the United States. Progent's on-site service personnel can operate in conjunction with Progent's online support experts to give small businesses the ideal combination: on-premises service professionals when you require them plus the on-line expertise of Progent's seasoned team of IT engineers, security specialists, and business software developers. The wait time for on-site support visits is typically under 24 hours. There is no sign-up or retainer charge for becoming a Progent client for onsite service. Learn more details about why to register for Progent's onsite network support services.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all facets of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent offers help desk services at a significant discount off Progent's regular desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to resolve the most problems. for more information, visit Online Help Desk Services.

  • Shared Help Desk Services
    Progent's Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's shared Help Desk service is a collaborative service desk solution based on the top professional services automation (PSA) platform for managing service requests, ticketing, ownership, progress tracking, and metrics. To learn more, refer to Progent's shared Help Desk services.

  • IT Consulting Services
    Progent offers small and midsize businesses budget-friendly access to enterprise-class IT professionals who can provide help with critical products and technologies including Microsoft Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network infrastructure, consulting support for Horizon3.ai's NodeZero PEN test platform, network protection consulting, fault tolerant network engineering, virtualization solutions, plus integration, programming and training for small business software such as financials, operations, reporting, CRM, and productivity software. Progent can help with short-term projects such as office moves and major software migrations, extended initiatives such as upgrading a legacy MRP system to a modern MS Dynamics or Dynamics 365 solution, database application development and DBA services, and web design, continuing support including System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system administration, or emergency services such as disaster recovery and virus removal.

  • Network Infrastructure Support Services for Teleworkers
    Progent can help small and medium-size companies to plan, configure and debug the network infrastructure needed to support teleworkers. Areas of network infrastructure for which Progent's experts can deliver assistance include secure and efficient VPN connectivity, Virtual Desktop Infrastructure software, router setup, Wi-Fi network planning and implementation, and robust Internet connections. For information about Progent's infrastructure support services for a remote workforce, refer to infrastructure expertise for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting services for all of a small organization's servers in a setting that not only delivers the highest level of dependability and scalability but that is in addition simple for clients to migrate to a different support firm or to move internally whenever your circumstance warrants it. Progent's Private Cloud hosting service is based on proven virtual server technologies that allow small businesses with mixed environments to benefit dramatically on the costs of capital equipment, infrastructure support, and IT management while getting enterprise-class dependability and an unprecedented degree of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in a single centrally managed solution, can handle the multi- OS and non- standardized networks typical of small companies, and keeps control of the software licenses in the customer's hands so that moving to a different virtual system is fast, reliable, and affordable. This avoids becoming a captive to a single hosting service while still offering all the cost savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert remote consulting support to help companies of any size integrate their information networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help your IT team to design and administer cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that seamlessly combine local resources along with cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of cloud migration support services that include Office 365 integration solutions with on-premises installations of Exchange, Azure design and deployment services, Amazon AWS cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has over 20 years of experience delivering advanced consulting services online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight suite of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based analysis tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the complete threat lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with government and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup processes and enables fast recovery of vital data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that require critical updates, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of top information security companies to deliver centralized control and comprehensive security for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running efficiently by tracking the state of critical computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT personnel and your Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported easily to a different hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their network. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your core network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with government and industry security regulations, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and higher availability. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to assess your organization's preparedness to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective AV and backup system that meets your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Choice for Bellevue, Washington Small Businesses
Progent's size, breadth of information technology expertise, and familiarity with enterprise IT support allow small and midsize companies to sidestep the pitfalls related to excessive dependence on thinly staffed service organizations or individual consultants.

Teaming with Progent's Experts enables your business to:

  • Avoid Excessive Dependence on Freelance Consultants
    For IT services, smaller companies sometimes depend excessively on freelance engineers. Though individual support engineers carry lower overhead than larger IT service organizations and can afford to bill apparently lower rates, they are sometimes stretched to far to respond rapidly to critical network problems. If an independent consultant is busy with different customer, ill, on vacation, or in class, the lack of replacement staff may require your company to wait for assistance during a crisis. As your small business expands, network unavailability or problems with line-of-business programs get more expensive. The money you believed you were saving on an independent consultant can evaporate fast due to lower output. In addition, when independent consultants encounter new problems, the lack of a large engineering group to fall back on for help forces them to train in place while your company winds up footing the bill for their ongoing education.

  • Gain Access to Certified Professionals in Complex IT Issues
    The majority of smaller service firms or independent consultants focused on small company network consulting are capable of providing connect-the-dots fixes but don't have the background to work efficiently with complex network configurations that have a variety of platforms, many locations, Voice over IP systems, remote workers, interconnected financial and operational applications, data-driven web sites, and custom line-of-business software. Progent's background with global companies and Progent's large team of experts can be valuable to your business because big-company networks are by nature complex, integration issues require thorough knowledge in numerous technical disciplines, and achieving an acceptable degree of stability, reliability, and protection requires enterprise-proven leading practices.

  • Create a Firm Basis for Growth
    Small businesses typically start with an IT system cobbled together on a tight budget. Without a solid architecture, a series of band-aid fixes commonly get tossed on top of a weak foundation. As a business evolves, reliability and expandability issues can hinder the success of the organization. Such environments need thorough evaluation, smart business planning, and broad-based expertise to migrate to a network environment that will act as the solid basis to meet critical business needs and support future expansion.

  • Team with Solution Providers, Not Product Vendors
    Smaller companies require guidance and insight to work through an ever more complicated array of IT options offered for accelerating growth and enhancing efficiency. They do not need a network consultant or support firm that tries to sell them products. Progent avoids conflicts of interest by not selling any products. Progent offers services only. This allows Progent to align consulting support with the genuine needs of customers. Mixing IT support and product selling can result in a conflict where the recommended solution is based on a predetermined technology instead of being based on the actual requirements of a customer.

How to Contact Progent
In case your Bellevue, Washington business wants to contact Progent to ask about network outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Immediate Online Technical Support
For immediate online support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to deploy, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or small support organizations who provide minimal documentation or specifics of services done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support reports transmitted by every consultant to each client. The discipline of detailing and organizing service records allows more efficient support and eliminates a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who won't release vital service information.

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    Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.

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    Progent's Microsoft certified experts provide a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool built, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to install and integrate, and with its modular approach you are able to license only the capability you currently need, with the option to expand clients and enlarge capabilities when necessary. Progent's Dynamics GP/Great Plains Software support experts can help you install, customize and administer Dynamics GP 2010 as well as earlier versions of Microsoft Dynamics GP.

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    Progent's certified wireless consulting experts can help businesses of all sizes to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to achieve the performance, range, capacity, expandability, security and manageability needed for transparent access between wireless and wired networks. Progent can provide affordable remote and on-premises support for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist you design and manage deployments of indoor and outdoor Aironet Wi-Fi APs.

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    Progent's Cisco Meraki wireless AP consultants provide online and on-premises support to help businesses of all sizes to design, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and support Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive ecosystem that provides the same access, responsiveness, security, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or device.

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    Barracuda's value-priced CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust protection with centralized management throughout your whole enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your one-stop source for technical support, administration, training, and cybersecurity expertise.

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    Progent can help your company to design and implement an efficient transition from a UNIX-powered information environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your information and reduce business disruption by developing an effective transition strategy that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of existing environment, transition strategy and testing, Microsoft Exchange migration support, information and application transition, and processor and media transition and consolidation.

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    Progent can help you to evaluate the many subscription options offered with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid solutions that transparently integrate on-premises and cloud resources.

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