For immediate online assistance with computer security problems, companies in Bellevue Washington have access to world-class support from Progent's certified security professionals. Progent's remote service staff is ready to provide effective and affordable help with security issues that threaten the productivity of your IT network. Progent's security engineers are certified to provide help for systems powered by Microsoft, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide expert support for critical security and restoration solutions like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), full system restore testing, immutable backup, and off-premises backup. Progent's wide selection of services encompasses firewall configuration, email security, secure system design, and business continuity preparedness. Progent's support team has been awarded the industry's top security credentials including Global Information Assurance Certification and Certified Information Systems Security Professional.

Progent provides online security support on a by-the-minute model with no minimum call duration and no additional charges for setup or after hours support. By charging per minute and by delivering world-class expertise, Progent's pricing model keeps expenses low and avoids scenarios where simple solutions entail major bills.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a target network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when support personnel are likely to be slower to become aware of a breach and are less able to organize a rapid and coordinated defense. The more lateral movement ransomware can manage inside a victim's system, the more time it will require to restore basic IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to complete the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help you to identify and isolate breached servers and endpoints and guard undamaged assets from being compromised. If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Hacked: What Are We Supposed to Do?
Cybersecurity Consulting FirmIf your business is now experiencing a network security emergency other than ransomware, visit Progent's Urgent Online Technical Help to learn how to receive fast help. Progent has a team of veteran network security experts who can provide remote and onsite support that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to guard against future exploits.

For organizations who have prepared beforehand for a security breech, the formal post-attack response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a major security incident.

Introduction to Progent's Security Expertise
Coordinating data security as well as preparation for recovering vital data and systems after an attack demands an on-going program that entails an array of technologies and procedures. Progent's certified professionals can help your organization at whatever level in your attempt to secure your IT network, ranging from security evaluation to creating a complete security strategy. Key areas covered by Progent's security consultants include Planning and Implementation, Information Recovery and Security Forensics, and Managed Protection from E-mail-Borne Threats.

Designing and Implementing Protected Networks
Any company ought to have a carefully considered security plan that incorporates both proactive and reactive activity. The proactive plan is a collection of steps that helps to minimize security gaps. The reactive plan defines procedures to assist IT personnel to inventory the losses resulting from a breach, repair the damage, record the experience, and restore business activity as soon as feasible. Progent can advise you how to build security into your company operations. Progent can configure auditing utilities, define and execute a safe network architecture, and recommend procedures and policies that will maximize the safety of your network. Progent's security experts are ready to help you to configure a firewall, deploy safe remote connectivity to email and information, and configure an efficient VPN.

If you are looking for an affordable way for jobbing out your security management, Progent's 24x7 Monitoring Options include continual online system monitoring and fast response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud infrastructure and that are compliant with government security requirements. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

Data Restoration and Security Forensics
Progent has skill in recovering networks and computers that have been compromised, are in question, or have ceased to function following a security attack. Progent can help determine the damage resulting from the breach, restore ordinary business operations, and recover information lost owing to the breach. Progent's certified engineers can also oversee a thorough forensic analysis by going over activity logs and using other advanced assessment techniques. Progent's background with security issues reduces your off-air time and permits Progent to recommend effective strategies to prevent or contain future attacks.

Ransomware Cleanup and Restoration Expertise
Progent can provide the services of experienced ransomware recovery consultants with the skills to restore an environment that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, visit ransomware cleanup and restoration services.

Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home (WFH) employees typically utilize their own devices and often operate in a unsecured physical space. This situation multiplies their vulnerability to malware attacks and requires careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, thorough user training, and the creation of security policies based on leading practices. Progent's veteran group of at-home workforce support experts can assist you to design, deploy and maintain an effective cybersecurity solution that guards critical information resources in networks that include remote workers.

Patch Management Services
Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your ever-evolving information network. In addition to maximizing the security and reliability of your computer environment, Progent's software/firmware update management services free up time for your in-house IT staff to focus on line-of-business projects and tasks that deliver maximum business value from your information network. Read more about Progent's patch management support services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management platform that includes computer learning algorithms and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in minutes to guard popular endpoints against modern assaults including ransomware, familiar and brand-new malware, trojan viruses, hacking tools, RAM exploits, script misuse, invasive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the initial endpoint response tool deployed by Progent to gain control and visibility of a client's network in the first stages of a ransomware breach. For more information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.

Support for's NodeZero Penetration Testing Products
NodeZero from is a cutting-edge penetration test (pentest) platform that supports repeated, concurrent, automated testing of your internal and perimeter network so you can find, prioritize, remediate, and verify security weaknesses before malicious hackers can take advantage of them. Progent can provide the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to carry out thorough penetration tests of your network perimeter and your internal network in order to determine your present security profile. Progent's NodeZero experts can also assist you to strengthen your existing network security and can assist you to design and implement a cohesive cybersecurity strategy that simplifies management and delivers maximum cyber defense for on-premises, cloud-based, and perimeter IT assets. To learn more information about Progent's vulnerability analysis solutions powered by on NodeZero's pentest products, refer to Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration (PEN) Security Testing Services
Stealth penetration testing is a key component of any overall IT system security strategy. Progent's security experts can run extensive intrusion tests without the knowledge of your company's in-house IT staff. Stealth penetration testing shows whether existing security defense tools such as intrusion incident alerts and event log analysis are properly set up and actively monitored. Progent can implement ongoing autonomous penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks typical of modern versions of ransomware. Learn more about Progent's Stealth Penetration Testing Services.

Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight line of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's next generation behavior analysis technology to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight ASM protects local and cloud resources and provides a unified platform to automate the complete threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate action. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup
Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services (DPS), a selection of management offerings that provide backup-as-a-service. All ProSight DPS services automate and track your data backup processes and enable transparent backup and fast recovery of critical files/folders, apps, system images, plus VMs. ProSight DPS helps your business avoid data loss resulting from equipment breakdown, natural disasters, fire, malware such as ransomware, human error, malicious insiders, or application glitches. Managed services in the ProSight Data Protection product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to identify which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Google Android, and other personal devices. Using 2FA, whenever you sign into a secured application and give your password you are asked to confirm your identity on a unit that only you possess and that uses a different network channel. A broad range of devices can be utilized for this second means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may register several verification devices. To find out more about ProSight Duo two-factor identity authentication services, visit Duo MFA two-factor authentication (2FA) services for telecommuters.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hosting solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your network documentation, you can save up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified security engineers offer world-class support in vital facets of IT protection such as:

Vulnerability Evaluation and Compliance Testing
Progent offers expertise with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a set of comprehensive system tests to uncover possible security gaps. Progent has broad experience with these tools and can assist you to analyze assessment reports and react efficiently. Progent's certified security engineers also provide web application testing and can conduct expert assessments of corporate-wide security to assess your company's compliance with key worldwide security specifications such as HIPAA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless protection including in-place wireless appliances as well as portable handsets. Find out the details about Progent's Vulnerability Evaluation and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical expertise for Cisco's complete family of security and Virtual Private Network solutions such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Find out additional details concerning Cisco Security, VPN and Aironet Wireless Help.

Additional Firewall and Virtual Private Network (VPN) Consulting Services
As well as supporting a broad range of network security technologies from Microsoft and Cisco, Progent can provide companies of any size advanced support for security products from other important firewall and Virtual Private Network vendors. Progent's consultants offer:

Certified Information Security Manager (CISM) Security Consulting Expertise
Certified Information Security Manager (CISM) Engineers for Bellevue WashingtonCISM identifies the basic competencies and international standards of performance that information technology security managers are required to master. It offers business management the assurance that consultants who have been awarded their certification possess the experience and knowledge to provide effective security management and engineering services. Progent can provide a CISM consultant to assist your organization in critical security disciplines including information security governance, vulnerability management, data protection program management, and incident handling management.

Read additional details concerning Progent's Certified Information Security Manager Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Certified Network Security Consultants for Bellevue WashingtonProgent's CISSP consultants are cybersecurity engineers who have earned CISSP status through demonstrated professional work, extensive study, and formal examination. CISSP Certification indicates mastery of a worldwide standard for IT security. American National Standards Institute has granted the CISSP status official recognition in the area of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity management practices, security architecture and test systems, access control systems, software development security, business processes security, hardware security, cryptography, communications, network security, and disaster recovery planning.

Read more information about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Bellevue WashingtonProgent's ISSAP Certified security experts are specialists who have earned ISSAP accreditation as a result of thorough testing and substantial experience. field experience with network security architecture. ISSAP security experts possess comprehensive knowledge of access management systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all aspects of architecture security.

Learn more information concerning Progent's ISSAP Certified Secure IT Infrastructure Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to utilize modern system security engineering principles and techniques in system development, review system security designs based on cybersecurity engineering best practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, develop effective design and configuration strategies to deliver protection for operations, perform in-depth risk analysis, and propose practical security models that balance your operational requirements with your company's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Consulting Expertise
Certified Information Systems Auditor (CISA) Engineers for Bellevue WashingtonThe Certified Information Systems Auditor credential is an important achievement that indicates mastery in network security audit and control. Accredited by ANSI, the CISA credential has candidates pass a comprehensive test overseen by the ISACA international professional association. Progent can provide the services of a CISA-Certified security audit professional trained to assist companies in the areas of IS audit services, information technology administration, systems and architecture lifecycle, information technology support, protecting information resources, and disaster recovery preparedness.

Read additional details about Progent's Certified Information Systems Auditor Support Expertise.

CRISC-certified Network Risk Mitigation Specialists
CRISC-certified Network Risk Engineers for Bellevue WashingtonThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's skills to design, deploy, and maintain information system controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to create and execute a business continuity or disaster recovery plan based on leading practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the support provided by Progent's CISA-Premier consultants for impartially evaluating your IS control mechanisms and also with the services of Progent's CISM-certified consultants for designing company-wide security policies and procedures.

Learn additional details about Progent's CRISC Network Risk Management Expertise.

GIAC Consulting Expertise
Network Security Consultants with GIAC Certification for Bellevue WashingtonGIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of IT security professionals. GIAC's goal is to verify that a certified professional possesses the knowledge appropriate to provide services in key categories of system, information, and application software security. GIAC accreditations are recognized by companies and government organizations around the world including U.S. NSA. Progent offers the expertise of certified consultants for any of the network security disciplines addressed under GIAC certification topics including assessing perimeters, incident handling, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Read more information concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Help
If your organization is situated in Bellevue Washington and you want computer security consulting, call Progent at 800-993-9400 or see Contact Progent.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States
(425) 905-3006 Tukwila Network Support Services

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    Key features of Microsoft Dynamics GP software include a modular design that lets you license only the components you need, a standards-based architecture built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting capabilities that allow you to monitor all operations, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate information, the capability to integrate data from almost any database or desktop application into Microsoft Dynamics GP, plus an open architecture that makes it easy to develop custom programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP consultants to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.

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    Windows 8.1 is designed to power computers from smartphones and tablets to power-user desktops. A wealth of innovative features, such as its touchscreen support and signature live tiles GUI, provide a broad range of advantages for companies who understand how to exploit them. Progent's Windows experts can assist get your business up to speed with Windows 8.1 and make sure you gain maximum competitive advantage from the operating system's many new and enhanced technologies.

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    Progent applies no startup fee and requires no retainer for support services provided during normal working hours. Progent's one-minute granularity does away with large invoices for fast repairs so you won't be tempted to allow minor problems to fester. .

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    Award Winning Microsoft Certified Support Windows 2000 Server

    Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2K Servers and can streamline network administration, offer tech support and repair, and strengthen security. Progent can also show you how to create, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in designing test programs to reduce the obstacles associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility issues.

  • 8540 wireless controller Network Consultant Wi-Fi 6 LAN controller Support and Setup
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  • Consulting Services Dynamics GP/Great Plains
    Dynamics GP Outsourcing

    Progent can show you how to prepare and execute a smooth migration to Dynamics GP/Great Plains so that you retain your information, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize business disruption by creating and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't waste productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that work transparently with Microsoft Dynamics GP.

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    Progent's Jabber consultants offer remote or on-premises support to assist organizations of any size to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that make up building a cohesive Jabber collaboration solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration ecosystem.

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    Progent's colocation center support services are intended for companies with equipment located at IDCs or data center co-location hosting sites and in need of timely on-premises assistance at the co-location site plus remote help from Microsoft and Cisco Certified professionals. Progent provides a complete array of data center and data center and co-location consulting services such as network architecture evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, development and installation of zero-downtime systems, defining and implementing layered security defenses, firewall integration and support, designing load balancing environments, and creating fault tolerant server and storage clustering systems.

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    Progent can assist you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your evolving business needs. In addition, Progent can assist you to create an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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    Progent can deliver comprehensive online consulting for all technical areas associated with small company information systems and offers a variety of vital, as-needed support services including a temporary CIO to provide senior-level planning and negotiating skills, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for critical projects such as office relocations oroperating system migrations, connectivity consultants for building and maintaining high-performance and reliable network infrastructure, security engineers to verify data safety and regulatory compliance, disaster recovery experts to help design business continuity plans, and software programmers to write, customize, or troubleshoot mission-critical application programs.

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    Progent provides several basic types of Call Center services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your customers convenient access to a dependable support group with extensive experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive reputation as a solid contributor to company performance. Progent's goal is to fix and not merely report problems.

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    Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE wireless infrastructure consultants offer remote or onsite configuration and debugging support to assist you to plan, configure, update, optimize, administer and debug Cisco Small Business Wi-Fi access point environments of any scale or topology.

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    Progent's seasoned solution designers and software developers can help your company to build enhancements to Microsoft Dynamics GP/Great Plains that address the special needs of your organization while retaining the advantages of Windows integration. Progent can also offer expertise with a selection of software development technologies that can be utilized to create integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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    Progent's Cisco Jabber consultants can provide online or on-premises support to assist businesses of any size to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the products, technologies and services that go into building a cohesive Jabber solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and other components of a modern collaboration solution.

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    Progent's Data Center professionals can help you identify fault-tolerant data centers that match the specific needs of your company. Fault tolerant off-site data centers are especially appealing to small businesses due to of their low cost and convenience in comparison to taking a do-it-yourself strategy. Attempting to create an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for most small companies. Progent can help you reap all the advantages of high availability data centers and 24x7 colo sites by offering a complete array of engineering and maintenance services.

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    Progent can assist you to evaluate the many subscription options available with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.

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    Network monitoring commonly entails observing a system's resource utilization in order to identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux and can be used to monitor mixed-platform networks where Linux and Windows coexist. Progent's system support engineers can help you use both these programs to optimize and repair your network. Progent's UNIX consulting professionals provide small companies and developers assistance with administering and servicing UNIX and Linux systems that coexist with Microsoft-based technology.

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    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and load balancers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that require critical software patches, or resolving performance problems.

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    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end programs that can provide your business a significant competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.

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    Citrix offers a comprehensive family of platforms that deliver enterprise-class manageability, expandability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to assess the business advantages of Citrix virtualization products and can help you plan, validate, implement, troubleshoot, and support Citrix virtualization platforms.

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    Configuration Manager 2016 automates software provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network assets, protects against company data leakage, provides network health reporting, enables secure self service, and delivers a common control mechanism for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.

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    Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.

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    Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small businesses with a complete IT outsourcing solution that improves network dependability and protection, reduces management hassle, and cuts costs. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and key business application servers hosted in a secure and fault tolerant facility on a fast, high-availability virtual machine set up and supported by Progent's computer support professionals.

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