Overview of Progent's Ransomware Settlement Negotiation Services in Bellevue
Ransomware Defense ExpertsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complex exercise that requires a mix of field experience, technical knowledge and business savvy. It also demands working closely with the ransomware victim's IT team and the insurance provider, if there is one. Because the number one goal of the ransomware target is operational continuity, it is critical to establish response teams that operate efficiently, in parallel, and in close communication. Progent offers the scope of technical skills and the depth of personnel to complement your IT support team and restore your network environment rapidly and economically.

Services offered by Progent's ransomware settlement negotiation team include:

  • Establishing the kind of ransomware involved in the attack
  • making contact with the hacker persona
  • Evaluating the likelihood of recovery
  • Validating the hacker's decryption tool
  • Budgeting a settlement payment with the ransomware victim and the cyber insurance carrier
  • Establishing a settlement amount and timeline with the hacker
  • Verifying adherence to anti-money laundering laws
  • Managing the crypto-currency payment to the hacker
  • Receiving, reviewing, and operating the TA's decryptor utility
  • If needed, contacting the hacker for technical assistance with the decryptor utility
Concurrent with the settlement negotiations, Progent's ransomware team can help with:
  • Isolating infected endpoints to prevent further progress of the assault
  • Creating digital copies of each breached server and endpoint and data store to allow forensics without interfering with cleanup
  • Adding anti-virus protection to all virus-free endpoints
  • Restoring files from air-gapped restores or unscathed machines
  • Building a pristine environment
  • Mapping and connecting drives to match precisely their pre-attack state
Once the decryption utility has been learned, Progent can assist you to recover computers and services to their original state. Progent can also help you to conduct a full forensic review and create a document to deliver to the cyber insurance provider. This document helps you to understand security gaps that must be fixed and suggests actions that can be performed to counter future ransomware attacks.

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption utility, modern variants of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor often try to steal (or "exfiltrate") information. Hackers can then demand an additional payment in exchange for not posting this information on the dark web. Sadly, there exists no method to guarantee that stolen data have been completely deleted by the threat actor. Actually, in numerous instances the threat actor has little control over who can access the stolen files. Paying an exfiltration ransom does not eliminate the need for getting the guidance of legal counsel, performing an audit on which files were compromised, and carrying out the mandated alerts to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and onsite IT services across the United States for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP applications. This breadth of expertise allows Progent to identify and integrate the surviving parts of your IT environment after a ransomware intrusion and reconstruct them quickly into an operational system. Progent has worked with leading insurance providers including Chubb to help organizations recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Guidance in Bellevue
To get in touch with Progent about crypto-ransomware settlement negotiation expertise in Bellevue, phone Progent at 800-462-8800 or go to Contact Progent.

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