Bellevue At Home Workers Solutions Consulting Experts
Call Desk Solutions Consultants
Expanding your telecommuter workforce may have a major impact on network architecture, security/compliance, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your Bellevue organization to pick the right tools and adhere to best practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide services that go from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Bellevue, Washington organizations to with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.
Help Desk Services for Remote Workers
A fast, organization-wide changeover to a telecommuter workforce, which might be motivated by a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed internal Help Desk. Progent's Help Desk Call Center services allow organizations of any size to outsource or augment their Support Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Support Desk services utilize Progent's nationwide network of online technical support specialists combined with enterprise-class trouble ticketing and tracking software to provide an economical, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 desktop support from initial service requests through trouble ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables from-home workers to monitor or revise their active trouble tickets, enter information, and append screen captures and attachments. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support experts to deal with complex problems. To learn more, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Supplemental Service enables you to augment your existing Help Desk team by sharing delivery of Support Desk support services transparently between your regular IT support staff and Progent's nationwide roster of desktop support engineers and subject matter experts. Progent's co-managed Help Desk service uses a co-sourcing support solution utilizing the leading professional services automation tool for handling help requests and trouble tickets, assigning ownership, tracking progress, and producing reports. To learn how Progent's Help Desk Call Center Augmentation Services can help your company to provide world-class technical support to your at-home workforce, see Progent's Call Center augmentation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Bellevue, Washington organization, phone
An index of content::
Barracuda Networks F900B Series Firewall Testing
Barracuda Networks VPN Security Group
Barracuda's affordable CloudGen Firewall appliances combine web filtering, remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust support with centralized management encompassing your complete enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the skill to be your one-stop resource for technical guidance, maintenance, training, and security consulting.
Office SharePoint Server 2016 Remote Technical Support
SharePoint Server 2013 Support
Progent's Microsoft-certified consultants can provide companies of any size consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, groups and information. Microsoft SharePoint provides a central spot for your employees or customers to connect to, organize, share and interact with useful data, documents, and software and to interact with other people. SharePoint allows faster and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they've developed in a way that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist you to support your current SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.
Meraki MR30H Access Point Remote Support
Meraki 802.11ac Access Point Support and Setup
Progent's Meraki Wi-Fi access point experts provide remote and onsite support services to help businesses of all sizes to design, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or device.
Progent Contact
Top Contact Progent
For small companies interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Data Center Colo Network Consulting
Colo Remote Technical Support
Progent's colocation center support services are designed for companies with hardware housed at Internet Data Centers or data center co-location hosting sites and in need of on-demand in-person service at the colo facility plus remote help from Microsoft and Cisco Premier Certified experts. Progent provides a full array of IDC and data center and colocation consulting services including system architecture evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, development and installation of fault tolerant configurations, defining and implementing layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server clustering systems.
Juniper SA2500 SSL VPN Information Technology Consulting
Emergency Juniper SSL Router Security Contractor
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Skype for Business and iPhone Professional
Skype for Business and Cisco Unified Communications Specialist
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Windows Server 2012 R2 Hyper-V Network Consultants
Windows Server 2012R2 Virtual Fibre Channel Remote Consulting
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop an enterprise-wide security plan, automate IT administration, assist with application development, and generate and test a disaster recovery/business continuity plan.
Small Government Specialist
Local Government Exchange Services
Progent has a long background delivering a full-spectrum of online IT support and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in providing advanced online network consulting and has delivered network support to organizations in every state. Online support saves travel costs and solves problems faster than on-premises service calls.
Largest Specialists Network infrastructure patch management
Communications device patch management Technology Professional
Progent's managed services for patch management provide businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Information Security Cybersecurity Companies
CISSP Certified Cybersecurity Firms
For smaller companies, computer security and compliance can be too complicated to stay ahead of but too dangerous to ignore. The world's biggest institutions have been breached, and the top cloud services have occasionally been taken down. It looks like there's no place to run. Progent makes it affordable for smaller companies to implement vital security projects successfully by offering the advantage of billable time to the nearest minute without any minimum billing for remote help. This means you have the help of a world-class information consultant to deliver just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of system security including security assessments, malware screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a complete security plan.
24-7 Fault Tolerant Data Center Online Troubleshooting
Clustered Server Online Technical Support
Progent's Disaster Recovery/Business Continuity consultants have extensive backgrounds helping small and mid-size organizations to minimize network downtime by providing cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore systems, and non-disruptive system maintenance. Progent's business continuity experts can assist you to develop and test an efficient business continuity plan that matches your business needs and budget. Progent's disaster recovery specialists can help you to architect, implement, and manage fault-tolerant technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, network load balancing, continual online backup, and multi-location data centers.
Amazon AWS hybrid cloud integration Reports
Consulting Services Hybrid cloud
Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that combine physical IT assets along with one or more cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of cloud integration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience delivering high-level consulting support remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
24/7 Integration iPhone ActiveSync
Best iPhone VPN Computer Engineer
Progent can provide cost-effective remote consulting to assist you to plan, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and efficient infrastructure that aligns with your computing model. Progent can also provide remote or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the strategic value of your information system.
System Center MOM Professional
Remote Consulting Monitoring and Reporting
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and set up SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises technical support to help you to remediate serious problems uncovered by SCOM 2012.
Security Architecture Consult
CISSP-ISSAP Certified Security Audit Services
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through thorough examination and significant work with information security design. ISSAP security experts have comprehensive knowledge of access management systems and methodologies, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can assist your company with all aspects of secure network architecture.
After Hours Azure Planning Consult
Microsoft Entra Hybrid Engineers
Progent can assist you to design and carry out an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both on-premises and Azure resources.
Work at Home Cybersecurity Support Outsourcing
Work from Home Cybersecurity Engineer
Progent can help small and medium-size organizations to configure endpoint security protection solutions and provide response expertise needed to support teleworkers.
SCDPM 2012 and Azure Consultants
Microsoft Experts SCDPM 2012 and Azure Remote Troubleshooting
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of any size to plan, implement, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing particularly stubborn problems, or comprehensive project management support. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
ISA 2006 Firewall Consultants
Internet Security and Acceleration Server 2006 Network Consulting
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet resources while supporting increased efficiency by making these resources available to authorized remote or mobile users. ISA Server can guard business applications, services, and data across all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert ISA Server consultants can help you plan, install, configure, and maintain Internet Security and Acceleration Server on your system so your company benefits from a highly functional and affordable balance of protection, productivity, and speed.
Firewall Support Check Point NGFW Firewalls
Check Point ZoneAlarm Consulting
Progent's Check Point Software firewall experts can show you how to plan, integrate, and administer firewall solutions that rely on Check Point NGFW firewall appliances and Check Point's subscription-based security services. Progent's consultants can also help you maintain older Check Point firewall models or upgrade smoothly to Check Point's next-generation firewalls.
Open Now Contract Development Azure and Dynamics GP
Microsoft Azure VPN configuration Contract Programming Firm
Progent's consultants can help you with any stage of Azure cloud integration including needs definition, prerequisites evaluation, system architecture, pilot testing, implementation, automated administration, performance optimization, license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help you to configure and troubleshoot firewalls and VPN connections so that your users can safely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist you to set up a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure resources.
Juniper SA Series SSL VPN Firewall Support
Network Security Auditing Juniper SA700 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
WatchGuard Firebox M470 Firewall Security Group
Cybersecurity Organization WatchGuard Firebox T15 Firewall
Progent offers support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
System Center MOM Consulting Services
Engineer System Center MOM
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite technical support to assist you to remediate serious issues uncovered by SCOM 2012.
Consulting ProSight VM Hosting
ProSight Hosting for Virtual Servers Consultancy
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's production servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting services are based upon mature virtualization techniques that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, system support, and network management while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
Network Specialist Microsoft SQL Server
MS SQL Computer Security Specialist
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of cutting-edge high-end applications that can give your business a significant competitive advantage. SQL Server provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
ProSight Reporting ConnectWise Manage Ticketing Technical Support
ProSight Reporting Remote Infrastructure Monitoring Technical Support
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Support Outsourcing Meraki CMX
Meraki Outdoor Wi-Fi AP Online Support Services
Progent's Cisco Meraki Wi-Fi AP experts provide online and on-premises support services to assist organizations of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers the same connectivity, responsiveness, security, manageability and availability for wired and wireless clients regardless of their location or computing device.
Windows 7 Upgrade Professional
Urgent Support and Help Windows 7 Security
Progent's certified consultants offers offsite and onsite support services to assist your company to manage, support, and troubleshoot PCs based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, online connectivity, smartphone and tablet management, wireless configuration, and 24x7 system monitoring and alerts.
DoubleTake Carbonite Availability Integration Services
Double-Take Backup and Restore On-site Technical Support
DoubleTake/Carbonite Software offers a family of products intended to provide small and midsize companies a range of affordable solutions for backing up and restoring business-critical workloads including Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business information systems to create an advanced level of availability and disaster recovery capability at a budget-friendly price.
Security Contractor Juniper Junos J-Web
Juniper Junos os Security Auditing
Progent's Juniper Networks-certified network engineer can help your company to plan and implement Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and migrate smoothly from discontinued products to the latest releases. Progent's Junos OS engineers can provide support for Juniper's premier network control software to enable your business to simplify the administration and improve the security of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage environments that include a mix of Juniper's software platforms.
Access to External Support Databases Technology Consulting
After Hours Problem Escalation Through Teamwork Networking Group
Progent's team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional background, in the trenches of IT service, executing a wide range of IT projects for an extensive mix of clients. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared leading practices training that Progent teaches its support personnel. This ensures that you get not only expert technical skills, but also a support engineer with field-tested approaches for applying technical knowledge to fix actual network problems efficiently.
Delaware Network Consulting Firms
24-Hour New Mexico Consulting Company
If your company does not need urgent online support but you think you will require assistance with your information system soon, you can save time and money and ensure that the right expertise will be available when you require it by contacting a Progent sales agent and signing up as a client. For details, call 800-993-9400 or send email to information@progent.com.
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