Immediate Remote Troubleshooting for Bellevue Washington Information Networks
Urgent Online Consulting for Bellevue SystemsFor companies located in Bellevue Washington, Progent provides remote help for computer systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified consulting experts have delivered remote support to companies in all 50 states in the United States. (Check out recommendations from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE engineers to solve challenging networking issues, plus the services of CISSP-certified security consultants to handle high-level security design and diagnostic issues.

Progent's online support engineers provide exceptional leverage due to the fact that they have the practical background and are equipped with the sophisticated technology necessary to solve the majority of network problems rapidly. Efficient support lowers direct expenses since solutions accumulate minimal billable consulting minutes. Online support also eliminates the cost of sending an engineer to your site. Your organization saves additionally in incidental expenses by minimizing or avoiding system outages and related losses due to business discontinuity, upset clients, unproductive employees, and de-focused management. Progent's extensive remote consulting expertise is especially helpful for organizations that depend on public clouds for vital network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an option.

Progent's billing model for remote help is designed to stretch your network support investment. Progent bills by the minute for telephone-based consulting, so you pay exclusively for the services that you actually get. Unlike typical remote service organizations, Progent requires no initialization charge or minimum job duration. Progent's one-minute granularity and simple policy for pricing eliminate situations where fast solutions somehow turn into substantial bills. Progent's penchant for disposing of problems efficiently means you spends less cash.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has refined an arsenal of customized tools and field-proven methodologies which allow the highest degree of effectiveness for remote help and repair for computer systems of any size. Progent's Technical Response Center can link to your company's network without compromising network security.

Progent's sophisticated technical support reporting system includes thorough documentation for the service that Progent's clients have received. Progent's authorized engineers have access to the details of services delivered to every customer by every consultant. This database of issues and responses is structured as a readily accessible support knowledge base that enables Progent's remote support professionals to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's advanced accreditations and working relationships with key vendors such as Cisco and Microsoft make available additional massive support knowledge bases and allow priority response from vendors' in-house engineering staff so Progent's online consulting specialists are able to arrive at the best resolutions in the least time.

Online support services provided by Progent to customers in Bellevue Washington include:

ProSight Managed Services for Small and Medium Size Organizations
Progent offers a family of affordable, subscription-based managed services intended to allow small and medium-size businesses to utilize the same cutting-edge technology deployed by some of the industry's leading corporations. Progent's ProSight series of network management outsourcing services covers all critical aspects of modern networking including email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management staff and your Progent engineering consultant so all looming problems can be resolved before they can impact productivity. Find out more about ProSight LAN Watch server and desktop monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-driven platform for monitoring and managing your network, server, and desktop devices by offering an environment for streamlining common time-consuming tasks. These include health checking, patch management, automated remediation, endpoint setup, backup and recovery, anti-virus protection, secure remote access, standard and custom scripts, asset inventory, endpoint status reports, and troubleshooting help. If ProSight LAN Watch with NinjaOne RMM spots a serious incident, it sends an alert to your specified IT management personnel and your Progent consultant so potential problems can be fixed before they impact your network. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and debug their connectivity hardware such as switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, finding devices that require important software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing suite of in-depth reporting utilities created to integrate with the industry's leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize key issues like inconsistent support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves productivity, lowers management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with advanced backup product vendors to create ProSight Data Protection Services (DPS), a selection of management outsourcing plans that provide backup-as-a-service. ProSight DPS products automate and monitor your data backup operations and allow transparent backup and fast recovery of critical files, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user error, malicious insiders, or software glitches. Managed services available in the ProSight Data Protection Services selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these fully managed services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight Multi-Factor Authentication with Cisco Duo: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a secured application and give your password you are requested to verify who you are via a device that only you have and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be used as this second form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may designate multiple validation devices. For more information about ProSight Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Shared Help Desk: Outsourced and Co-managed IT Support Desk Services
    Progent's Co-managed Help Desk Service offers a transparent supplement to your internal IT support group. Client access to the Service Desk, delivery of technical assistance, escalation, trouble ticket creation and tracking, performance measurement, and management of the service database are cohesive regardless of whether issues are taken care of by your corporate support resources, by Progent's team, or both. Your business has complete flexibility to extend or shrink your share of support activity as circumstances demand. Progent provides startup deployment and provisioning of the professional services PSA software as well as workflow documentation, validation and education. For details about ProSight Co-Managed Help Desk, refer to ProSight Co-Managed Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior-based analysis technology to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the complete threat progression including filtering, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services deliver economical in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you prove compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management provide organizations of any size a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving information network. Besides maximizing the protection and reliability of your IT network, Progent's software/firmware update management services permit your IT staff to concentrate on line-of-business initiatives and activities that derive the highest business value from your information network. Find out more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to obtain an objective assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a cleaner Active Directory system. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with information security standards, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's preparedness to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your existing security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup system that meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Available from Progent
Progent offers the skills of world-class online consulting professionals for contract information technology projects. Billing rates for longer-term consulting projects are set based on the qualifications of the engineers required. Progent's experience with these important areas of information technology enables customers to complete critical initiatives economically and on schedule. Progent's project-based remote engineering solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center service options for businesses with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, co-managed Helpdesk services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount off Progent's normal desktop support rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent's Co-managed Help Desk services allow your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative service desk solution built around the top PSA tool for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Help Desk Call Center staff of experienced information technology consultants offers your workers in Bellevue Washington instant assistance from an effective technical support group with substantial background offering phone consulting and online diagnostics for computer environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's mission is to earn the Help Desk perception as a key driver of company performance, and Progent's policy is to solve and not merely report network issues.

  • Applications Services: Education, Customization, and Problem Solving
    Progent's Applications Experts Group provides online and in-depth consulting support and training in special business application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, custom development, and education for popular Microsoft business applications such as Microsoft CRM, Office Project, Office Word, and Microsoft 365 Excel. To read additional information on Progent's expertise, customization, and training services, go to Progent's Business Application Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide world-class online and on-premises support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center2, extend or optimize an existing one, migrate efficiently from an earlier release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Support
    Progent offers organizations in Bellevue Washington remote hybrid network monitoring and reporting by providing System Center Operations Manager consulting. Progent can adapt SCOM to fit your environment so your IT support is proactive rather than reactive. By detecting emerging trouble spots before they result in crashes, remote monitoring can avoid disruptive and expensive network breakdowns. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or environments powered by multiple operating systems.
How Your Bellevue Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent online support with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Online Support, phone 1-800-993-9400, or see Contact Progent. For businesses and startups in Bellevue Washington, Progent's phone-based computer support engineers can deliver effective and affordable IT help the instant your organization needs it. Over two decades of offering online tech support has earned Microsoft Partner status for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to refine online connectivity technology to solve IT problems rapidly while avoiding the cost and lost time associated with on-premises support calls.

Even if your Bellevue office works with a regular freelance consultant or maintains an in-house organization that know how to deal with common computer issues, Progent's Microsoft and Cisco certified engineers can provide a convenient and seamless virtual extension of your on-site resources for situations when your regular service personnel either don't have the bandwidth or the experience to solve unexpected system crises or particularly tough integration projects.

Features of Progent's Online Network Services for Bellevue Washington
Progent's phone help, Internet-based troubleshooting, system security consulting, and system administration services offer offices in Bellevue Washington the greatest leverage for your support budget. Whether you need one-time phone support and remote troubleshooting or full-time Help Desk call center support and network management, Progent's professionals can deliver your business enterprise-level IT support while allowing you to eliminate the cost and hassle of maintaining a large in-house IT organization. Key features of Progent's National Remote Support program include:

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support company and Progent's head count, breadth of technical knowledge, refined remote support tools, and familiarity with corporate IT enable businesses to escape the limitations associated with excessive reliance on smaller service organizations, independent freelance service providers, or over-stretched internal resources.

Progent stands out by providing:

  • Proven Methodology
    Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on industry background, in the trenches of network service, performing a wide range of IT projects for an extensive mix of clients. Every Progent support professional shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting team. This guarantees that you get not just expert technical help, but also a consultant with field-tested approaches for applying technical knowledge to repair real-world network problems quickly.

  • Value Pricing
    Progent's pricing policy is to charge for phone service and in-person visits by the minute. Consequently, you are charged exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or emergency service, and within California or in areas where Progent offers in-person service, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no startup fee and requires no retainer for support services delivered during regular business hours. Many support organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's fine granularity eliminates large invoices for quick repairs so you won't be tempted to allow minor problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find services where Progent faces little competition. Businesses who utilize trusted freelance service providers or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and tested processes to make their networks more reliable, protected, and productive.

  • Automated Network Monitoring with MS System Center Operations Manager
    Progent is one of the only support firms to offer 24x7 remote tracking services based on MS Operations Manager. Microsoft System Center Operations Manager allows your computer maintenance to be proactive rather than reactive. By uncovering potential problems before they cause lost productivity, system monitoring can keep your information network from painful and costly availability losses.
How Does Our Company Begin Receiving Online Network Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, go to Immediate Technical Support.



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    Progent's Data Center professionals can show you how to find high availability data centers that match the specific requirements of your company. High availability Internet Data Centers are particularly attractive to small companies because of their affordability and convenience in comparison to taking a do-it-yourself approach. Trying to create an in-house data center with even a minimum degree of fault tolerance is too costly for typical small businesses. Progent is ready to show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full range of engineering and maintenance services.

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    Progent can help your IT team to design and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid topologies that utilize physical IT assets along with one or more public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud migration services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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  • Immediate Bellevue Conti Ransomware Repair Bellevue Kirkland Bellevue Conti Ransomware System-Rebuild Bellevue, King County
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  • Information Technology Consulting SQL Server 2019 OLTP Consulting Services SQL Server 2019 Data Mining
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    If your company runs a Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified security specialists can help your entire organization in a broad array of security areas including security administration procedures, security architecture and models, access management systems and methodology, software development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the basic skills and international standards of performance that information security managers are required to possess. These accreditations offer IT management the assurance that those who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to deliver world-class security support and consulting help.

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    Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or local support organizations who offer scant documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support documentation sent by each consultant to every client. The discipline of documenting and organizing service activity results in more effective support and avoids a variety of common problems such as when a support client is virtually held hostage to a consultant who won't let go of vital service information.

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    • Citrix FlexCast Network Consulting
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    Citrix has developed a powerful family of products that provide enterprise-class manageability, expandability, and performance for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help you to evaluate the business advantages of Citrix virtualization products and can help you design, validate, implement, optimize, and maintain Citrix virtualization platforms.

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  • Microsoft Developer Firms DotNET Framework Developer Firms DotNET
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  • Network Engineer Automatic Network Topology Diagrams Network Performance Analysis Outsourcing
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    Progent offers economical remote access to consultants with expertise in a wide array of products and services that provide solutions for protecting Windows, Apple Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide help for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can assist your company to implement, upgrade, or maintain backup/restore systems for a variety of topologies such as on-premises, edge to datacenter, cloud-based, or hybrid.

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    Progent's Microsoft-Certified SQL Server engineers offer a range of services to help small and midsize companies to design, deploy, manage, and repair MS SQL Server 2008 systems in order to get the maximum strategic advantage from Microsoft's state-of-the-art database management technology. In addition, Progent can provide consulting expertise for system architecture, company-wide protection, and custom software programming to increase the business benefit of your IT network.

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    Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other Exchange infrastructure to reduce capital expense and administrative overhead. You can configure Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to help your small businesses to assess the potential advantages of Exchange Online, design a network topology that fits your business needs and IT budget, implement a non-disruptive migration from your current Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT staff and users, and provide ongoing consulting and troubleshooting.

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    • Small Business Network Consulting Firms Consultant Hourly Cost
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    Progent's pricing model is to bill for phone support and in-person help per minute. As a result, you owe only for delivered support. Progent does not demand a more expensive rate for after-hours or priority service, and inside California or in areas where Progent offers in-person service, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. In addition, Progent applies no service activation charge and requires no retainer for support services provided during normal working hours. Many service organizations impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids big bills for fast fixes so you will not be tempted to allow minor problems to fester.

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    Progent's certified engineers can provide offsite and onsite consulting expertise to help your company to manage, support, and troubleshoot PCs powered by Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, backup and restore, remote access, mobile device integration, wireless network design, and remote system monitoring and alerts.

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    Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of dependability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting and Management options are built on proven virtualization platforms that enable small businesses with mixed- platform environments to save significantly on the costs of capital investments, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.

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    • Biggest Help and Support SQL Server Analysis Services
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    Progent offers the expertise of certified engineers and experienced software programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery specialists, and security consultants to help your business to assess the likely advantages of SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

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    • Hyper-V 3.0 Shared Nothing Live Migration On-site Support
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    Widows Server 2012 R2 Hyper-V improves virtualization in critical areas such as secure multitenancy, agile infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT expenses and improve productivity.

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  • Subcontractor Jobs Microsoft Consulting Cupertino, CA Microsoft MCP Consulting Job San Jose California
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  • Support Services At Home Workers Helpdesk After Hours At Home Workforce Helpdesk On-site Technical Support
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    • Microsoft Teams Premium Engineer
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  • Systems Management Server IT Consulting Microsoft SMS Server On-site Support

    • Specialists Cisco VTC
    Polycom Video Conferencing Consultants

    Progent offers the support of an accredited engineer with an extensive background deploying technology from the leading telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to plan, configure, expand, or troubleshoot a video conferencing solution that protects your investment and optimizes the business value of your information network. Progent can also provide the expertise of infrastructure engineers able to help businesses of all sizes to build and troubleshoot a communications network that provides the speed, dependability, protection, and expandability you need to accommodate your telepresence environment.

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  • Top Computer Consultant Windows Server 2019 Windows Defender ATP Microsoft Certified Partner Online Support Windows Server 2019 Clusters Sets
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  • Top IT Consulting Meraki and Nexus Switch Meraki MS 200 Series Switch On-site Support

    • Online Support Services Windows Server 2008 Hyper-VI
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    Windows Server 2008 R2 offers high levels of performance, protection, availability, expandability, and flexibility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver affordable online engineering, troubleshooting, and education services to help your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your network.

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  • Top Rated Offsite DPM Managed Data Backup Service Online Support Services 24-7 Offsite Managed Backup Service Consulting Services
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    The QTS Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if your company is planning on migrating your primary or disaster recovery system to the Herakles data center, Progent can provide a variety of cost-effective services such as data center relocation, system installation and updates, network optimization, comprehensive project management services, virtualization expertise, offsite network monitoring, automated network management, application development, disaster recovery solutions, security evaluation, and the use of the Progent Test Lab.

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    Progent can assist your business to evaluate the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and maintain hybrid ecosystems that transparently combine local and cloud resources.

  • Windows Server 2022 Container Image Specialist Windows Server 2022 Hybrid Solutions Onsite Technical Support
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    • IT Consulting Firm Small and Midsize Business
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    For more than 20 years, Progent's consultants have delivered affordable IT planning, configuration, troubleshooting, security services, and development for networks of all sizes.

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    • Remote Troubleshooting Cisco Firepower NGIPS
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    Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified management of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.

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