UNIX and Linux Consulting
Bellevue Enterprise and Small Business Computer Network Systems
For small and midsize businesses located in Bellevue Washington, Progent offers technical support for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX and Microsoft technology. Progent has provided online troubleshooting to companies in every state in the United States. (See Progent's client testimonials). In addition, Progent can furnish the consultation Cisco CCIE-certified engineers for complex infrastructure issues, as well as the assistance of CISSP-certified security engineers to help with advanced security architecture and disaster recovery planning.
Progent's online technical support engineers offer excellent leverage because they are equipped with the real-world background and the sophisticated technology to resolve the majority of information system issues rapidly. Efficient support reduces direct costs since solutions accumulate a smaller number of billable minutes. Online help also avoids the expense of dispatching a consultant to your location. Your company benefits even more with indirect expenses by reducing or eliminating network downtime and associated costs stemming from business discontinuity, disgruntled clients, idle employees, and distracted management.
Progent's billing model for online support is designed to get the most out of your network support dollar. Progent charges by the minute for phone consulting, so you are invoiced only for the support that you actually get. Unlike many online service organizations, Progent asks for no startup surcharge or minimum fees. Progent's per-minute granularity and simple policy for billing eliminate situations where fast repairs manage to turn into substantial bills. Progent's penchant for handling problems quickly translates into your business saving cash.
Progent's Online Technical Support Technologies
Over the years, Progent has refined a collection of customized tools and field-proven processes that permit the highest degree of effectiveness for remote engineering help and repair for small and midsize company information systems. Progent offers safe Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN technology allows the engineers of Progent's online support team to interface to your company's system without breaching network security.
Progent's highly evolved technical support database system keeps detailed histories describing the support that Progent's customers have been provided. Progent's team engineers have the benefit of the details of all help provided to every Progent client by every consultant. This history of trouble tickets and responses is structured as a conveniently retrievable proprietary knowledge base that enables Progent's online support engineers to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support grows over time. Progent's high-level accreditations and close associations with important vendors including Cisco and Microsoft permit access to other vast technical support databases and permit priority access to vendors' internal support staff with the result that Progent's remote service experts can determine the most efficient solutions in the least time.
Get Remote UNIX/Linux, Solaris, or macOS and OS X Computer Assistance from Progent
To get started with Progent's phone support in Bellevue Washington or to learn more about Progent's phone support options, contact Progent at
Remote Network Support Services Offered Progent
Progent's online consulting professionals possess certified skills in an extensive set of products and technologies. This breadth of IT skills permits Progent's consultants to tackle almost any problem likely to take place in a small or midsize business information system. Certifications held by Progent support experts in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, CCDA and CCDP.
To help companies with mixed-OS environments, Progent also offers the skills of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.
Remote services available from Progent to customers in Bellevue include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online support services cover a broad array of information technology such as system infrastructure, email systems, network and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server economization and simplified administration, and transitioning from older applications to the latest MS Windows or Linux-powered solutions. Progent's group-oriented approach to resolving technical issues enables fast escalation, when required, to consultants with appropriate expertise to tackle complex situations. This accelerates solutions of urgent problems, minimizes network downtime, and cuts support costs.Progent's UNIX/Linux consultants can offer urgent remote help for troubleshooting problems affecting UNIX/Linux networks powered by popular versions of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for network professionals, and certifies a person's networking skills at the master level. Cisco qualified CCIEs can resolve even the most difficult issues encountered in network infrastructure design, installation, management, security, and troubleshooting. CCIEs work closely with Cisco's internal product support engineers in analyzing anomalies with IOS Software network management tools and developing workarounds or locating program patches. CCIEs are an excellent cost-effectiveness since their broad experience permits them to fix the most difficult problems quickly. In common instances, less seasoned consultants can wrestle for hours or even days with the same tasks that a CCIE can dispose of in minutes.
Few service firms make CCIEs available to assist small and medium sized businesses. Progent can provide fast phone contact with a Cisco CCIE so your company can receive timely assistance for severe network infrastructure issues that are crippling business efficiency but are not within the comfort zone of your ordinary IT support resources. Progent's Cisco-qualified CCIE consultants can tie into your computer system via the latest remote troubleshooting tools in order to provide fast, safe, and economical analysis and repair.
Progent's Cisco-qualified CCIEs offer consulting for the entire range of Cisco's top-selling family of networking products including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) technology.
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Certified Microsoft Windows Support
Progent's Microsoft-premier online support professionals can provide computer system troubleshooting and IT support for all Microsoft server products. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can help your company with a broad variety of platform support services including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange 2016 migration, Exchange 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint 2016 migration and hybrid deployment consulting,
SharePoint Server 2019 planning and integration, Microsoft Teams configuration help, Microsoft Skype for Business migration consulting, Microsoft Lync Server management and Microsoft Office Communications Server 2007 upgrade, Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 support,
Systems Center Operations Manager network monitoring and reporting,
Project Server and Server Online training,
SBS Server support, and
Windows Essentials cloud integration.
Progent in addition offers a wide array of remote desktop support and troubleshooting services including Microsoft Windows 7 migration support, moving to 64-bit workstation applications, configuring Office 2010, and automating desktop configuration.
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CISSP and ISSAP Certified Network Security Experts
Progent's qualified CISM and CISSP security consultants can provide a range of system protection services that can improve the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against attacks or help you to recover rapidly following a damaging penetration. Security solutions offered by Progent cover in depth security evaluation using tools such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Nikto; rapid cleanup after virus and worm attacks; setting up firewalls; designing secure architectures for remote and mobile access; protecting your email infrastructure from spam and directory harvest attacks; and setting up 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote support to help companies of all sizes integrate their information networks with leading public clouds including Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid topologies that combine physical IT assets as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration services such as Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progent offers the skills of seasoned online consulting experts for special projects that small businesses often need. Billing charges for longer-term development or consulting projects are set based on the level of expertise of the consultants required. Progent's experience with these important fields of computer technology enables clients to complete critical projects economically and on time. Progent's project-based remote consulting services include:
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Help Desk Call Center Services
Progent's Help Desk Call Center support alternatives for small businesses with environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Call Center services are designed for smaller organizations who lack the budget to create an internal Call Center but who require quick communication with an effective Help Desk Call Center with professional phone assistance plus the available expertise to escalate the most challenging tasks to advanced engineers.Progent’s Co-managed Help Desk services make it possible for your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on the top PSA tool for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and metrics.
Progent's Call Center consulting support can assist you in establishing an effective new Help Desk Call Center or improving your existing one, evaluating or modifying Help Desk software products to meet the special needs of your corporation, or providing occasional online personnel to work with your existing Help Desk resources during high-demand scenarios such as software transitions, major updates, or installing new applications.
Progent's Help Desk team of seasoned network experts offers your customers in Bellevue Washington immediate assistance from an effective support resource with extensive background delivering phone support and remote diagnostics for computer environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk the reputation as a crucial enabler of business success, and Progent's policy is to resolve rather than just record network issues.
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Business Applications Services: Training, Customization, and Problem Solving
Progent's Applications Consulting staff offers phone-based professional engineering support and education in special business application fields including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also offers consulting expertise, custom programming, and education for popular Microsoft applications including CRM, Microsoft Office Project, MS Office Word, and Microsoft Office Excel. To read more information about Progent's expertise, programming, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.Progent's Apple Mac professionals can support the artistic components of Apple Mac environments by delivering phone-based help support and education in imaging, sound, and motion video. Progent's consultants offer assistance in a variety of Macintosh applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with special procedures like scanning or digitizing audio/video or building an audio/video production lab.
Remote Network Monitoring Support
Progent can provide companies in Bellevue Washington remote network monitoring support powered by Microsoft Operations Manager network monitoring and reporting, enhanced by Progent for your business so that your network support is proactive rather than reactive. By anticipating possible issues before they grow into network outages, automated monitoring can head off inconvenient and expensive network crises. Progent can also utilize system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Windows networks, or systems that support a mix of platforms.
To get in touch with Progent about urgent online support with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Remote Help, call
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
| City | Address | Phone | Link |
| Bellevue | 11900 N.E. 1st Street Bellevue, WA 98005 United States |
(206) 258-8873 | Bellevue Network Support Services |
| Lynnwood | 16825 48th Ave W, #102 Lynnwood, WA 98037 United States |
(425) 903-5055 | Lynnwood Network Support Services |
| Seattle | 1001 4th Ave, #3200 Seattle, WA 98154 United States |
(206) 258-8872 | Seattle Network Support Services |
| Tacoma | 1102 A Street, Suite 300 Tacoma, WA 98402 United States |
(253) 590-4400 | Tacoma Network Support Services |
| Tukwila | 14900 Interurban Ave S Tukwila, WA 98168 United States |
(425) 905-3006 | Tukwila Network Support Services |
An index of content::
CRISC Certified Risk and Information Systems Control Consultancy
CRISC Risk and Information Systems Control Consultancy
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management solution following leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.
Company-wide Standards for Best Practices Computer Consulting
Access to External Support Databases Network Consulting Group
Progent’s team of Microsoft and Cisco Premier consultants average longer than a decade of real-world industry experience, at the front lines of network service, performing a wide range of technical projects for a large mix of clients. Each Progent support professional shares a refined set of individual best practices which are incorporated into company-wide leading practices training that Progent instills in its support staff. This ensures that you get not just world-class technical help, but also a support engineer with field-tested methods for using computer knowledge to solve real-world network problems rapidly.
System Center 2016 and Linux Integration Professionals
System Center 2016 Data Protection Manager Remote Troubleshooting
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of System Center 2016, expand or optimize an existing one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.
VMware Site Recovery Manager Compliance Consultant
VMware NSX Private Cloud Engineer
VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly restore the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, configure, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Microsoft Lync 2013 Support Services
Specialist Lync Server 2013 and iPhone
Microsoft Lync Server 2013, now called Skype for Business, allows organizations of any size to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN calling across a broad range of desktop and mobile devices. Progent's certified Lync 2013 experts and system integrators can help you to assess the advantages of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your current and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your management team and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Consultant Slackware Linux
Redhat Linux Consultant
If you are producing Linux-based software in an environment that includes Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that frees you to focus on your field of strategic expertise while avoiding the constant distraction of maintaining your business network. Through the use of smart network monitoring and by delivering remote and in-person support as your business needs it, Progent offers an affordable solution for maintaining an information network that provides excellent dependability, security, and efficiency. Progent's Linux developer assistance services feature comprehensive it outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring services, and Contact Center outsourcing.
On-site Support ISR 1000 Router
Professional ASR 9000 Router
Cisco has designed a full array of routers including appliances designed to deliver the security, bandwidth, and reliability required by organizations ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
System Center 2016 and NetApp Integration IT Consultants
System Center 2016 Virtual Machine Manager On-site Technical Support
Progent has more than 10 years of experience deploying, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can assist your organization to design, deploy, maintain, and fix your System Center solution to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent's consultants can help your organization to upgrade to the latest version of Microsoft System Center from an earlier one or from another IT management solution to deliver the advantages of enterprise-class deployment, centralized management, security, plus infrastructure and critical application performance monitoring.
Microsoft Certified Partner Exchange 2016 Migration Outsourcing
Exchange 2016 Configuration Consultant
Progent can assist your business in all facets of your migration to Exchange Server 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; setting up HLB for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Consultant Services Email White Lists
Email Guard DLP Consultancy
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based control and world-class security for all your email traffic. The powerful structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter.
CCIE Certified Aironet 3600 Access Point Support
Top Aironet Access Point Security Technical Support
Progent's Cisco certified Wi-Fi consultants offer economical remote and onsite help for both end-of-life and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can help you to design and manage wireless solutions that include indoor and outside/ruggedized Aironet access points.
CISSP Certified Cybersecurity Auditor Professionals
CISSP Certified information Systems Audit
Progent's CISSP-premier network security experts can assist businesses of any size with any aspect of information system security. Progent can create efficient security systems that guard a small office against advanced malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support local, remote, and mobile users sharing network resources spread across a mix of physical datacenters and various clouds.
Support Services SCCM and Windows 10
Integration Services SCCM
Configuration Manager automates application and device provisioning and updating, streamlines compliance settings control, inventories network resources, guards against company data leakage, performs health reporting, allows safe self service, and delivers a single control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist you with any aspect of planning, installing, operating and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid environments.
Urgent Cisco Firewall Tech Support Outsource
After Hours Cisco Remote Access Business Computer Server Companies
Progent can help you to deploy Cisco's infrastructure technology to create a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas such as hardware utilization, security and compliance, versatility, uptime, and disaster recovery.
Lync Server 2013 security Services
Lync Server 2013 Back End Server Consultant Services
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and public switched telephone network telephony. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications experts offer remote and on-premises support services to help you to maintain and troubleshoot your existing Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to design and carry out an efficient Skype for Business migration.
Support for IT Service Providers Consulting Services
24/7 Consulting Support for Network Service Providers Network Engineer
Progent's Support for IT Service Providers lets you use Progent's consulting experts while retaining your own brand as a transparent arm of your IT services staff.
Best ProSight Automatic Network Mapping Remote Technical Support
ProSight Remote Infrastructure Management IT Consultant
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, track, enhance and debug their networking appliances like routers and switches, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance bottlenecks.
24/7/365 SCDPM 2012 Troubleshooting Consultant
SCDPM 2012 Troubleshooting Technical Support
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of all sizes to plan, implement, administer, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers as-needed support for fixing particularly challenging issues, or full project management support. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Network Support Group Desktop Update Automation
Best Configuration Manager Consolidate
Progent's Microsoft-certified engineers can assist you to streamline desktop change and update deployment by providing support for management solutions such as System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
Microsoft Operations Manager Technical Consultant
Emergency Comprehensive Event Management Remote Support
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to industry best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to fix serious problems uncovered by SCOM 2012.
Microsoft MRP Technology Consulting
Support and Setup Microsoft ERP
Progent's team of application experts offer advanced support, custom programming, integration assistance, and online training for popular applications that address key areas including ERP and MRP, general accounting, management analytics, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of background delivering high-level consulting support online, Progent can help clients throughout the United States to eliminate the time and expense related to travel and on-premises visits without sacrificing the high quality of consulting support.
Windows 11 and TPM Remote Support Services
Windows 11 Configuration Configuration
Progent's Windows 11 experts can provide an array of services to support Windows 11 such as Microsoft 365 integration, mobile device management, telecommuter access, security and compliance, automated provisioning, and Help Desk Call Center support services.
Support Services Word
Microsoft CRM IT Consultants
Progent's application experts offer advanced support, custom programming, deployment assistance, and online classes for leading applications covering vital areas including ERP, general accounting, management analytics, web application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience providing high-level consulting and troubleshooting support online, Progent can assist small businesses anywhere in the United States to eliminate the lost productivity and expense associated with travel and on-site activity without compromising the high quality of consulting support.
Small Office Information Technology Consulting Companies
Top Quality Small Office Integration Firm
Progent provide organizations of any size enterprise-class network online or in-person consulting services for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also offer security consulting for companies varying in size from the small office to the global enterprise.
Award Winning Skype for Business and Cisco Unified Communications Consultancy
Skype for Business and SharePoint Consult
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) telephony. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide online and onsite support to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
Microsoft Exchange Upgrade Consulting
Microsoft Expert Onsite Technical Support Exchange Server 2003 Upgrade
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange Server 2003 help, repair, and consulting services include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
Network Outsource Consultant Cost
Server Setup Consultant Cost
Progent's pricing model is to bill for phone support and on-premises visits by the minute. As a result, you pay only for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no startup charge and asks no retainer for support services delivered during regular business hours. Many service firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for quick fixes so you won't be forced to permit minor problems to fester.
SCDPM 2012 and Windows Server 2012 Online Support
SCDPM 2012 and Azure Backup Remote Support Services
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist companies of any size to plan, deploy, manage, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional support for resolving especially challenging problems, or full project management services. Progent can also help your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Aironet Outdoor APs Setup and Support
Aironet 1600 Access Point Remote Troubleshooting
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide remote or onsite configuration and troubleshooting services to assist your organization to plan, configure, upgrade, optimize, administer and debug Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and setup of Aironet wireless access points to accommodate your unique workplace design, building structure, and anticipated network traffic.
CISSP Certified Expert Amazon hybrid cloud solutions Integration
Amazon AWS Machine Image Integration
Progent offers cost-effective online consulting to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid cloud environments that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed expertise to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS cloud on time and on budget.
Stealth Penetration Testing IT Services
Stealth Penetration Testing Intrusion Detection
Stealth intrusion checking is an important part of any comprehensive network security plan. Progent’s security professionals can run thorough intrusion checks without the awareness of your organization's internal IT resources. Unannounced penetration testing shows whether current security monitoring tools such as intrusion incident warnings and event log monitoring are properly set up and consistently observed.
Microsoft T-SQL Design
SQL Server 2008 Upgrade Consulting
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge high-end applications that can provide your business a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
SQL Server 2019 Network Consultant
SQL Server 2019 Analysis Services Specialist
Progent's certified SQL Server 2019 consultants can help your organization to assess the advantages for upgrading to SQL Server 2019 and can provide fast online or on-premises contact with consulting experts in solution design and integration, application programming, database administration, and network security.
Consultant Services ISA Server
ISA 2004 Enterprise Edition Server IT Consultant
Progent's certified Internet Security and Acceleration Server consultants have long backgrounds developing ISA Server-based security installations for IT networks with many offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
System Design Branch Office IT Support
Enterprise Windows 2000 Consulting Firm
For large businesses, Progent can supplement in-house network support groups by providing extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can act as a transparent nearby supplement of enterprise IT management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, system architecture, Sarbanes Oxley conformance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows. Progent can offer field consultants and technicians to help with a campus move or branch move, or a network architect to assist with building or using an Internet Data Center or co-location site.
Top Ranked IT Consultants operations manage 2016
Integration Support scom 2016 Exchange Server integration
Microsoft System Center 2016 Operations Manager helps to promote top performance and dependable uptime for critical workloads by providing centralized, mixed-platform monitoring of physical and virtual infrastructure deployed across on-premises systems and private and public clouds. Progent's consulting team offers world-class remote and onsite support to help organizations of all sizes to plan, implement, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older versions or from other monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 scope to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.
VPN Security Secure
Firewall and VPN Network Consultant
Progent offers small and mid-size organizations professional consulting for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper, and SonicWall. Progent can help you create a comprehensive security plan and choose the right products from multiple suppliers to support your security goals while staying within your budget restraints.
Azure and SQL Server integration Consultancy
Azure cloud integration Integration Firm
Progent can help businesses of any size to move any part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower equipment investments. Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android handhelds.
Windows Server 2012R2 upgrade Engineers
Windows 2012 R2 Specialist
Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security strategy, automate IT administration, help with application development, and generate and test a DR/BC plan.
24-Hour MOM Case Study
Microsoft Operations Manager Case Studies
Before Progent’s MOM-based solution, network problems were handled reactively, after workers complained about them. With the benefit of proactive, computer generated alerts and trend analyses created by MOM, Progent is now able to fix server problems before they becomes critical enough to impact network availability. Thanks to MOM, Progent can resolve incipient problems before clients are aware that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class availability, safety and performance.
Sun Solaris Consultant
Professionals Sun Solaris
Progent's Sun Solaris family consulting services provide small and mid-size businesses and software developers help with managing and supporting Solaris environments that operate with Microsoft-based networks. Progent offers your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with a convenient one-stop source to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Troubleshooting SharePoint Excel Services
MCSE Expert Certified SharePoint Web Parts Engineer
Progent's Microsoft-certified engineers can provide cost-effective remote support and development services to help your business to design, deploy, manage, and troubleshoot SharePoint 2010 installations that can involve web pages that can function as portals, extranets, document and media management applications, blogs, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to support and enhance collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's popular desktop programs including Excel, Word, PowerPoint, and Visio. Progent can help you to migrate from earlier releases of SharePoint or move a mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
Double-Take Replication Specialists
DoubleTake Carbonite Backup On-site Support
DoubleTake/Carbonite Software offers a selection of tools intended to deliver small businesses a variety of affordable solutions for replicating and restoring business-critical workloads including Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite products into small company information systems to create an advanced state of fault tolerance and business continuity capability at a budget-friendly price.
Small Office On-site and Remote Support
Small Business On Site service
Progent provide businesses of all sizes world-class IT online or in-person consulting for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also offer security expertise for businesses varying in size from the small office to the worldwide enterprise.
Consultants SQL Server 2017 OLTP
Emergency Remote Consulting SQL Server 2017 Security and Compliance
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of migrating to SQL Server 2017 and can help you to design and implement a cost-effective migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support services ranging from as-needed architecture assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Microsoft Operations Manager Case Study
Operations Manager Case Studies
Before Progent’s Microsoft Operations Manager solution, network issues were approached reactively, once workers were impacted by them. With the help of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent can now address network problems before they grow to be serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before clients are aware that the problems exist. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to provide small business IT systems enterprise-class availability, safety and performance.
Microsoft 365 Migration Consultants
Office 365 Integration Computer Consulting
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that seamlessly combine on-premises and cloud resources.
Flexential Tampa Data Center Specialist
Consult Flexential Tampa Data Center
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity preparedness consultants. Progent can also help you to plan and implement a migration to the Flexential data center by providing services like designing solution architecture, specifying hardware, system setup and testing, troubleshooting, setting up remote management, and training your network support team.
SMS Migration Onsite Technical Support
SMS Upgrade On-site Support
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software quickly and automatically to appropriate users, lower product expense and adhere to licensing agreements by understanding usage profiles, enhance Windows security by improving your awareness of vulnerability and by delivering critical updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by efficiently utilizing the management functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including software and hardware inventory.
Intrusion Protection Systems Network Intrusion Penetration Testing
Firewall Security Network Security Evaluation
Progent offers small and medium size businesses expert consulting for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper, and Symantec. Progent can show you how to design a comprehensive security plan and choose the right products from a variety of suppliers to achieve your security objectives while sticking within your budget limits.
Office SharePoint Server 2010 Help and Support
SharePoint Technology Consulting Services
Progent's Microsoft-authorized consultants can help you evaluate the economic justification for deploying Microsoft SharePoint Server 2007, advise you on the most sensible edition of SharePoint Portal Server for your application, provide setup and integration services, help you to set up MS SQL Server as a back-end DBM, optimize your network integrity, integrate your off-the-shelf and custom application programs to operate with SharePoint 2007, design a company-wide security plan that includes portal solutions, and deliver troubleshooting and Help Desk services.
CCIE Certified PIX Firewall Technology Consulting Services
Cisco PIX Firewall Upgrade Consulting
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can in addition help you determine whether to adopt more current firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and implement a smooth migration to Cisco ASA 5500-X firewalls following industry best practices.
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