Fast Phone Support for Bellevue Washington UNIX, Linux, or Solaris NetworksFor small and midsize businesses located in Bellevue Washington, Progent offers technical support for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX and Microsoft technology. Progent has provided online troubleshooting to companies in every state in the United States. (See Progent's client testimonials). In addition, Progent can furnish the consultation Cisco CCIE-certified engineers for complex infrastructure issues, as well as the assistance of CISSP-certified security engineers to help with advanced security architecture and disaster recovery planning.

Progent's online technical support engineers offer excellent leverage because they are equipped with the real-world background and the sophisticated technology to resolve the majority of information system issues rapidly. Efficient support reduces direct costs since solutions accumulate a smaller number of billable minutes. Online help also avoids the expense of dispatching a consultant to your location. Your company benefits even more with indirect expenses by reducing or eliminating network downtime and associated costs stemming from business discontinuity, disgruntled clients, idle employees, and distracted management.

Progent's billing model for online support is designed to get the most out of your network support dollar. Progent charges by the minute for phone consulting, so you are invoiced only for the support that you actually get. Unlike many online service organizations, Progent asks for no startup surcharge or minimum fees. Progent's per-minute granularity and simple policy for billing eliminate situations where fast repairs manage to turn into substantial bills. Progent's penchant for handling problems quickly translates into your business saving cash.

Progent's Online Technical Support Technologies
Over the years, Progent has refined a collection of customized tools and field-proven processes that permit the highest degree of effectiveness for remote engineering help and repair for small and midsize company information systems. Progent offers safe Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN technology allows the engineers of Progent's online support team to interface to your company's system without breaching network security.

Progent's highly evolved technical support database system keeps detailed histories describing the support that Progent's customers have been provided. Progent's team engineers have the benefit of the details of all help provided to every Progent client by every consultant. This history of trouble tickets and responses is structured as a conveniently retrievable proprietary knowledge base that enables Progent's online support engineers to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support grows over time. Progent's high-level accreditations and close associations with important vendors including Cisco and Microsoft permit access to other vast technical support databases and permit priority access to vendors' internal support staff with the result that Progent's remote service experts can determine the most efficient solutions in the least time.

Get Remote UNIX/Linux, Solaris, or macOS and OS X Computer Assistance from Progent
To get started with Progent's phone support in Bellevue Washington or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical need for IT support, visit Immediate Urgent Support.

Remote Network Support Services Offered Progent
Progent's online consulting professionals possess certified skills in an extensive set of products and technologies. This breadth of IT skills permits Progent's consultants to tackle almost any problem likely to take place in a small or midsize business information system. Certifications held by Progent support experts in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, CCDA and CCDP.

To help companies with mixed-OS environments, Progent also offers the skills of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.

Remote services available from Progent to customers in Bellevue include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online support services cover a broad array of information technology such as system infrastructure, email systems, network and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server economization and simplified administration, and transitioning from older applications to the latest MS Windows or Linux-powered solutions. Progent's group-oriented approach to resolving technical issues enables fast escalation, when required, to consultants with appropriate expertise to tackle complex situations. This accelerates solutions of urgent problems, minimizes network downtime, and cuts support costs.

    Progent's UNIX/Linux consultants can offer urgent remote help for troubleshooting problems affecting UNIX/Linux networks powered by popular versions of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Major Linux variants for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
    Cisco Consultants for Bellevue WashingtonThe Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for network professionals, and certifies a person's networking skills at the master level. Cisco qualified CCIEs can resolve even the most difficult issues encountered in network infrastructure design, installation, management, security, and troubleshooting. CCIEs work closely with Cisco's internal product support engineers in analyzing anomalies with IOS Software network management tools and developing workarounds or locating program patches. CCIEs are an excellent cost-effectiveness since their broad experience permits them to fix the most difficult problems quickly. In common instances, less seasoned consultants can wrestle for hours or even days with the same tasks that a CCIE can dispose of in minutes. Few service firms make CCIEs available to assist small and medium sized businesses. Progent can provide fast phone contact with a Cisco CCIE so your company can receive timely assistance for severe network infrastructure issues that are crippling business efficiency but are not within the comfort zone of your ordinary IT support resources. Progent's Cisco-qualified CCIE consultants can tie into your computer system via the latest remote troubleshooting tools in order to provide fast, safe, and economical analysis and repair. Progent's Cisco-qualified CCIEs offer consulting for the entire range of Cisco's top-selling family of networking products including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) technology.

  • Certified Microsoft Windows Support
    MS Windows Expertise for Bellevue WashingtonProgent's Microsoft-premier online support professionals can provide computer system troubleshooting and IT support for all Microsoft server products. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can help your company with a broad variety of platform support services including Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint 2016 migration and hybrid deployment consulting, SharePoint Server 2019 planning and integration, Microsoft Teams configuration help, Microsoft Skype for Business migration consulting, Microsoft Lync Server management and Microsoft Office Communications Server 2007 upgrade, Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online training, SBS Server support, and Windows Essentials cloud integration.

    Progent in addition offers a wide array of remote desktop support and troubleshooting services including Microsoft Windows 7 migration support, moving to 64-bit workstation applications, configuring Office 2010, and automating desktop configuration.

  • CISSP and ISSAP Certified Network Security Experts
    CISSP Certified System Security Specialists for Bellevue WashingtonProgent's qualified CISM and CISSP security consultants can provide a range of system protection services that can improve the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against attacks or help you to recover rapidly following a damaging penetration. Security solutions offered by Progent cover in depth security evaluation using tools such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Nikto; rapid cleanup after virus and worm attacks; setting up firewalls; designing secure architectures for remote and mobile access; protecting your email infrastructure from spam and directory harvest attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote support to help companies of all sizes integrate their information networks with leading public clouds including Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid topologies that combine physical IT assets as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration services such as Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Special Support Services Offered by Progent
Progent offers the skills of seasoned online consulting experts for special projects that small businesses often need. Billing charges for longer-term development or consulting projects are set based on the level of expertise of the consultants required. Progent's experience with these important fields of computer technology enables clients to complete critical projects economically and on time. Progent's project-based remote consulting services include:
  • Help Desk Call Center Services
    Progent's Help Desk Call Center support alternatives for small businesses with environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Call Center services are designed for smaller organizations who lack the budget to create an internal Call Center but who require quick communication with an effective Help Desk Call Center with professional phone assistance plus the available expertise to escalate the most challenging tasks to advanced engineers.

    Progentís Co-managed Help Desk services make it possible for your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on the top PSA tool for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Call Center consulting support can assist you in establishing an effective new Help Desk Call Center or improving your existing one, evaluating or modifying Help Desk software products to meet the special needs of your corporation, or providing occasional online personnel to work with your existing Help Desk resources during high-demand scenarios such as software transitions, major updates, or installing new applications.

    Progent's Help Desk team of seasoned network experts offers your customers in Bellevue Washington immediate assistance from an effective support resource with extensive background delivering phone support and remote diagnostics for computer environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk the reputation as a crucial enabler of business success, and Progent's policy is to resolve rather than just record network issues.

  • Business Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Consulting staff offers phone-based professional engineering support and education in special business application fields including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also offers consulting expertise, custom programming, and education for popular Microsoft applications including CRM, Microsoft Office Project, MS Office Word, and Microsoft Office Excel. To read more information about Progent's expertise, programming, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Apple Mac professionals can support the artistic components of Apple Mac environments by delivering phone-based help support and education in imaging, sound, and motion video. Progent's consultants offer assistance in a variety of Macintosh applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with special procedures like scanning or digitizing audio/video or building an audio/video production lab.

    Remote Network Monitoring Support
    Progent can provide companies in Bellevue Washington remote network monitoring support powered by Microsoft Operations Manager network monitoring and reporting, enhanced by Progent for your business so that your network support is proactive rather than reactive. By anticipating possible issues before they grow into network outages, automated monitoring can head off inconvenient and expensive network crises. Progent can also utilize system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Windows networks, or systems that support a mix of platforms.

How Your Bellevue Washington Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about urgent online support with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Remote Help, call 1-800-993-9400, or visit Contact Progent.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States
(425) 905-3006 Tukwila Network Support Services

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    If you are producing Linux-based software in an environment that includes Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that frees you to focus on your field of strategic expertise while avoiding the constant distraction of maintaining your business network. Through the use of smart network monitoring and by delivering remote and in-person support as your business needs it, Progent offers an affordable solution for maintaining an information network that provides excellent dependability, security, and efficiency. Progent's Linux developer assistance services feature comprehensive it outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring services, and Contact Center outsourcing.

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    Cisco has designed a full array of routers including appliances designed to deliver the security, bandwidth, and reliability required by organizations ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.

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    Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can in addition help you determine whether to adopt more current firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and implement a smooth migration to Cisco ASA 5500-X firewalls following industry best practices.

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