Fast Online Support for Bellevue Washington UNIX, Linux, or Solaris SystemsFor small and midsize businesses in Bellevue Washington, Progent provides technical support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided online troubleshooting to companies in all 50 states in the U.S. (Refer to Progent's client recommendations). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for challenging connectivity issues, as well as the assistance of CISSP and CISM-accredited security consultants to help with high-level security design and disaster recovery preparedness.

Progent's remote technical support services offer excellent leverage because they have the real-world background and the advanced tools to resolve the majority of network issues quickly. Efficient support reduces direct expenses since service calls require a smaller number of billable consulting minutes. Online help also eliminates the expense of sending a consultant to your office. Your organization benefits additionally in incidental expenses by minimizing or eliminating network outages and related costs resulting from business discontinuity, disgruntled clients, unproductive workers, and distracted management.

Progent's pricing model for online help is designed to stretch your IT service dollar. Progent bills by the minute for telephone-based consulting, so you owe only for the services that you actually get. Unlike many remote service organizations, Progent imposes no initialization charge or minimum payments. Progent's one-minute billing unit and simple policy for pricing prevent situations where quick solutions manage to end up as large invoices. Progent's skill at disposing of technical issues quickly translates into your company saving cash.

Progent's Online Technical Support Technologies
Over time, Progent has refined a set of optimized tools and field-tested methodologies which ensure the highest degree of efficiency for online consulting and troubleshooting for small and midsize business computer systems. Progent provides protected Virtual Private Network support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN connectivity enables the engineers of Progent's Technical Response Center to communicate with your company's system without breaching system security.

Progent's powerful customer support database system includes extensive histories of the support that Progent's clients have received. Progent's authorized engineers have access to the details of support delivered to every customer by every Progent engineer. This database of anomalies and fixes is stored as a conveniently accessible proprietary knowledge base that enables Progent's remote technical professionals to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support grows daily. Progent's advanced accreditations and close associations with major vendors such as Cisco and Microsoft permit access to other vast support databases and permit fast response from vendors' internal product engineers so Progent's online service experts can arrive at the best resolutions in the least time.

Get Online UNIX, Linux, Sun Solaris, or macOS and OS X Computer Support from Progent
To get started with Progent's remote support in Bellevue Washington or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical requirement for IT help, visit Immediate Urgent Support.

Phone-based Technical Support Services Provided by Progent
Progent's phone-based technical service experts offer credentials in a comprehensive set of products and technologies. This breadth of technical skills enables Progent's engineers to resolve practically any crisis likely to crop up in a small or midsize company information system. Certifications held by Progent consultants in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, and Design Professional.

To support businesses with mixed-platform environments, Progent also provides the services of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and Information System Security Architecture Professional engineers.

Online support available from Progent to companies in Bellevue include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based consulting services address a wide array of computer technology including network architecture, email systems, network and operational security, UNIX and Windows integration, virtual server products for server hardware consolidation and easy administration, and transitioning from older applications to the latest Microsoft Windows or Linux solutions. Progent's team-based methodology for resolving network issues enables fast escalation, when required, to engineers with task-relevant expertise to handle complex situations. This expedites solutions of urgent problems, minimizes network downtime, and lowers service costs.

    Progent's UNIX/Linux consultants can provide urgent remote assistance for troubleshooting anomalies affecting UNIX/Linux networks powered by leading versions of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX
    • BSD
    • SCO
    • Silicon Graphics IRIX
    Important Linux variants for which Progent offers expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
    Cisco Infrastructure Consultants for Bellevue WashingtonThe Cisco Certified Internetwork Expert certification is the top recognition for network infrastructure engineers, and certifies a person's technical skills at the expert level. Cisco qualified CCIEs can deal with even the most intractable challenges encountered in network infrastructure planning, deployment, maintenance, protection, and repair. CCIEs work with the highest priority with Cisco's in-house engineers in analyzing problems with Cisco IOS Software network administration tools and developing workarounds or locating software patches. CCIEs provide excellent value since their deep experience enables them to fix the most intractable problems rapidly. In common cases, less qualified engineers can wrestle for hours or even days with identical problems that a Cisco-qualified CCIE can fix in minutes. Few support providers make Cisco CCIEs available to support small and mid-size companies. Progent can provide fast phone access to a Cisco authorized CCIE so you can get urgent assistance for serious network infrastructure problems that are impacting business efficiency but are outside the scope of your local network maintenance resources. Progent's CCIE engineers can tie into your environment using advanced on-line support tools in order to perform fast, safe, and economical diagnosis and repair. Progent's Cisco-qualified CCIEs can provide consulting for all of Cisco's market leading family of infrastructure appliances including PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, protected broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst Series switches, as well as Virtual Private Network products.

  • Certified MS Windows Support
    MS Windows Experts for Bellevue WashingtonProgent's Microsoft-premier online service engineers can provide computer system troubleshooting and consulting help for all Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can assist your company with a broad variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange 2019 deployment, MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid integration expertise, SharePoint Server 2019 design and deployment, Microsoft Teams integration, Microsoft Skype for Business Server migration support, Microsoft Lync Server management and Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition can deliver a wide array of remote PC desktop services such as Windows 7 integration, preparing for to 64-bit desktop software, configuring Office 2010, and streamlining Business Desktop Deployment.

  • CISSP and ISSAP Premier System Security Engineers
    CISSP Certified System Security Consultants for Bellevue WashingtonProgent's accredited CISM and CISSP security consultants can provide a variety of security solutions that can improve the immunity of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows environment against attacks or help your company to clean up rapidly following a damaging breach. Security services offered by Progent cover in depth network security audits using tools such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Netcat; fast recuperation from malicious assaults; configuring firewalls; establishing safe architectures for remote and mobile connectivity; defending your email system against viruses, spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online consulting services to help companies of any size connect their networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can help you to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid architectures that utilize on-premises resources along with cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud integration support services such as Microsoft 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration expertise. Progent has more than 20 years of experience providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Additional Support Programs Offered by Progent
Progent offers the skills of world-class remote consulting experts for special IT projects that small companies frequently need. Billing charges for ongoing development or consulting projects are set based on the qualifications of the engineers involved. Progent's background in these special fields of computer technology enables clients to execute major projects within budget and on schedule. Progent's project-based online engineering solutions include:
  • Help Desk Call Center Expertise
    Progent's Help Desk support alternatives for small companies with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Standard Help Desk Call Center support services are well suited for smaller companies who lack the money or time to create an in-house Help Desk Call Center but who need quick communication with an effective Help Desk Call Center with professional telephone assistance as well as the technical depth to escalate the most challenging problems to high-level consultants.

    Progent's Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progent's Help Desk sharing service is a collaborative support solution based on the leading professional services automation tool for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.

    Progent's Call Center consulting services can support you in establishing an efficient new Call Center or improving your current one, evaluating or enhancing Help Desk software to handle the special requirements of your business, or providing occasional phone support personnel to reinforce your internal Help Desk resources to deal with demanding scenarios like software transitions, mass updates, or installing new applications.

    Progent's Help Desk Call Center team of seasoned information technology experts provides your clients in Bellevue Washington immediate contact with an effective technical support group with extensive experience delivering phone support and online repair service for computer environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to give the Help Desk the reputation as a significant enabler of business efficiency, and Progent's aim is to resolve rather than merely document technical issues.

  • Applications Support: Training, Customization, and Integration
    Progent's Applications Experts staff can supply online professional engineering expertise and education in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also can provide consulting expertise, custom development, and education for popular Microsoft applications such as Microsoft CRM, Project, MS Office Word, and Excel. To find out more information on Progent's consulting, custom programming, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

    Progent's Mac professionals can promote the imaginative facets of Mac computing by providing phone-based help support and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with common projects like capturing or digitizing audio/video or integrating an audio/video post production lab.

    Remote Network Monitoring Services
    Progent offers companies in Bellevue Washington online network and server monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring, adapted by Progent to suit your business so your computer maintenance is proactive and automated. By anticipating potential trouble spots before they grow into crashes, remote monitoring can avoid disruptive and costly information system crises. Progent can also provide help with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or systems that support a mix of OS platforms.

How Your Bellevue Washington Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent online help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Phone-Based Support, call 1-800-993-9400, or see Contact Progent.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States
(425) 905-3006 Tukwila Network Support Services




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    System Center Configuration Manager automates software deployment at scale, centralizes security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, enables secure self service, and delivers a single point of control for managing multi-OS networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help your organization with any facet of designing, implementing, operating and repairing a SCCM solution for on-premises, cloud, or hybrid environments.

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    Progent's Sun Solaris platform support experts provide small and mid-size companies and software developers assistance with administering and supporting Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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    Progent's managed services for software/firmware update management offer businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as printers, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices such as sensors and robotics.

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    SQL Server 2014 includes significant enhancements in key areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite consulting services that include system design, configuration, administration, remediation, and application development services to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.

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    Progent's Microsoft and Cisco certified network consultants offer expert support for a wide range of products and technologies and can provide that expertise online nationwide or onsite in major cities throughout the country and anywhere in . Progent offers online help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX-based platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for complex network issues, as well as the the assistance of CISSP-qualified security consultants to assist with high-level security planning and troubleshooting. Progent has delivered online troubleshooting to companies in all 50 states in the United States.

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