Fast Phone Support for Bellevue Washington UNIX, Linux, or Sun Solaris SystemsFor small and midsize businesses in Bellevue Washington, Progent offers support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX and Microsoft Windows technology. Progent has delivered online support to companies in every state in the U.S. (See Progent's customer recommendations). Progent also can furnish the expertise of CCIE-qualified engineers for challenging connectivity issues, plus the services of CISSP and CISM-certified security engineers to help with advanced security design and business continuity planning.

Progent's online support engineers offer excellent value because they have the real-world experience and the sophisticated technology to resolve the majority of information system issues rapidly. Efficient support reduces immediate expenses since solutions accumulate a smaller number of chargeable minutes. Online help also avoids the cost of dispatching an engineer to your site. Your organization saves additionally in indirect costs by minimizing or eliminating network downtime and related losses due to business discontinuity, disgruntled customers and vendors, idle employees, and distracted executives.

Progent's pricing model for remote help is designed to get the most out of your network support dollar. Progent bills per minute for telephone-based assistance, so you owe just for the support that you receive. In contrast to many online service organizations, Progent asks for no service activation fee or minimum fees. Progent's one-minute granularity and clean model for billing save you from situations where quick solutions somehow end up as substantial tabs. Progent's skill at dealing with problems efficiently translates into your business saving money.

Progent's Online Support Technologies
Through years of experience, Progent has fine tuned an array of customized technologies and field-proven processes that promote the highest level of efficiency for online engineering help and troubleshooting for small and midsize company IT systems. Progent provides secure VPN support for gateways from a variety of leading companies including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN technology allows the consultants of Progent's remote service group to communicate with your computer system without violating corporate security.

Progent's highly evolved service database system keeps extensive histories for all support that Progent's clients have received. Progent's staff consultants have access to the records of assistance provided to each customer by every consultant. This history of problems and fixes is stored as a conveniently retrievable internal database that allows Progent's online support experts to share their experiences with the whole team to make sure that the value of Progent's support services improves over time. Progent's high-level accreditations and close relationships with major technology companies including Cisco and Microsoft permit access to additional massive technical support knowledge bases and permit priority access to vendors' internal product engineers so Progent's online service specialists are able to find the best resolutions in the least time.

Initiate Online UNIX/Linux, Sun Solaris, or macOS and OS X Computer Help from Progent
To get started with Progent's remote support in Bellevue Washington or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, go to Immediate Urgent Support.

Remote Support Services Provided by Progent
Progent's phone-based network support professionals have credentials in a comprehensive array of technologies. This broad scope of capability allows Progent's consultants to tackle practically any crisis likely to occur in a small company network. Certificates awarded to Progent engineers in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.

To provide assistance to clients with mixed-operating system environments, Progent also provides the skills of consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.

Remote technical support services Offered by Progent to small businesses in Bellevue include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online consulting services cover a broad range of information technology including network infrastructure, messaging solutions, network and process security, UNIX/Linux and Windows integration, VMware products for server consolidation and simplified management, and migration from older applications to the latest MS Windows or Linux-powered environments. Progent's team-based approach to resolving network issues promotes fast escalation, if necessary, to consultants with task-relevant experience to tackle challenging scenarios. This accelerates repair of urgent problems, minimizes network downtime, and cuts service costs.

    Progent's UNIX and Linux consultants can offer emergency remote assistance for analyzing anomalies affecting UNIX, Linux, or Solaris networks powered by popular variants of UNIX such as:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX
    Major Linux variants for which Progent can provide expertise include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
    Cisco CCIE Consultants for Bellevue WashingtonThe Cisco Certified Internetwork Expert (CCIE) certification is the premier accreditation for network infrastructure consultants, and validates an individual's network technology skills at the expert level. CCIEs can deal with the most difficult challenges associated with network design, installation, administration, protection, and troubleshooting. CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in analyzing anomalies with Cisco IOS Software network management tools and developing alternate approaches or identifying software patches. Cisco CCIEs provide excellent value because their deep expertise permits them to fix the most intractable problems quickly. In typical cases, less experienced engineers can struggle for many hours or even days with the same problems that a Cisco-qualified CCIE can resolve in minutes. Few consulting firms make Cisco-qualified CCIEs available to support small and mid-size companies. Progent can provide quick phone access to a Cisco CCIE so your company can receive urgent support for severe network infrastructure issues that are impacting worker efficiency but are not within the scope of your regular IT maintenance providers. Progent's CCIE consultants can communicate with your computer system using sophisticated on-line troubleshooting technology in order to provide fast, safe, and economical analysis and remediation. Progent's Cisco CCIEs offer consulting for the complete line of Cisco's top-selling family of networking products including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, VoIP phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) solutions.

  • Certified MS Windows Expertise
    Windows Support for Bellevue WashingtonProgent's Microsoft-certified remote service professionals offer computer system repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support engineers who can assist you with a broad variety of technology support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange 2019 Server deployment, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange 2010 maintenance, SharePoint Server 2016 migration consulting services, SharePoint Server 2019 planning and configuration, Microsoft Teams expertise, Skype for Business migration support, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server planning, SBS Server support, and Windows Essentials cloud integration.

    Progent in addition can deliver a broad array of remote PC desktop services including Windows 7 migration support, preparing for to 64-bit desktop software, configuring Office 2010, and automating Business Desktop Deployment.

  • CISSP and ISSAP Certified Network Security Specialists
    CISSP Certified System Security Experts for Bellevue WashingtonProgent's qualified CISSP and ISSAP network security consultants offer a variety of system protection services to strengthen the defenses of your UNIX/Linux, Sun Solaris, Mac or Windows network against attacks or help you to recover quickly following a serious penetration. Security consulting services offered by Progent cover in depth security evaluation using tools such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; fast cleanup after virus and worm attacks; setting up firewalls; establishing secure techniques for remote and mobile access; protecting your email system from viruses, spam and DHA attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote support to help organizations of any size integrate their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist your IT team to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that utilize on-premises resources as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration support services such as Microsoft 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over two decades of background providing advanced consulting services online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Special Consulting Programs Offered by Progent
Progent can provide the skills of world-class online consulting experts for contract projects that small businesses often request. Progent's rates for longer-term development or consulting projects are set based on the level of expertise of the consultants assigned. Progent's background in these special fields of computer technology enables clients to execute major initiatives economically and on schedule. Progent's project-based online consulting services include:
  • Help Desk Services
    Progent's Help Desk Call Center support programs for small organizations with environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Helpdesk consulting. Progent's Standard Help Desk Call Center services are well suited for small organizations who lack the resources to build and maintain an in-house Call Center but who require quick response from an efficient Call Center with professional telephone assistance as well as the in-depth expertise to escalate complex problems to advanced engineers.

    Progent's shared Help Desk services allow your business to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on the top professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk consulting support can assist you in establishing an efficient new Call Center or revamping your established one, identifying or enhancing Help Desk Call Center software products to address the unique requirements of your company, or adding temporary online personnel to reinforce your internal Help Desk Call Center team to handle unusually busy situations like software migrations, mass updates, or installing brand new applications.

    Progent's Call Center team of veteran network experts offers your customers in Bellevue Washington fast access to a dependable technical support resource with substantial experience offering telephone-based support and online diagnostics for computer environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Call Center perception as a major enabler of company success, and Progent's aim is to fix instead of simply record technical problems.

  • Applications Services: Training, Customization, and Integration
    Progent's Applications Experts staff offers online advanced consulting support and education in specific application fields that include ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can deliver consulting, custom development, and education for popular Microsoft business applications such as CRM, Project, Microsoft Word, and MS Office Excel. To read more about Progent's expertise, customization, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Apple Mac consultants can support the creative aspect of Mac systems by offering remote consulting support and education in graphics, audio, and motion video. Progent's consultants can provide assistance in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with specific projects such as scanning or digitizing audio/video or configuring an audio/video post production studio.

    Online Network and Server Monitoring Support
    Progent can provide companies in Bellevue Washington remote computer system monitoring support based on Microsoft Operations Manager network monitoring and reporting, adapted by Progent to suit your business so your computer maintenance is proactive and automated. By exposing looming trouble spots before they evolve into crashes, remote monitoring can avoid stressful and expensive information system failures. Progent can also deploy network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft networks, or networks that incorporate a mix of platforms.

How Your Bellevue Washington Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent phone-based expertise with UNIX, Linux, Solaris, or Apple macOS and OS X networks, visit Progent's Urgent Online Support, telephone 1-800-993-9400, or refer to Contact Progent.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States
(425) 905-3006 Tukwila Network Support Services

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