Fast Online Technical Support for Bellevue UNIX, Linux, or Solaris Systems For small companies in Bellevue or anywhere in Washington, Progent provides support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX and Microsoft platforms. Progent has provided remote troubleshooting to businesses in all 50 states in the United States. (See Progent's client recommendations). Progent also offers the expertise of CCIE-qualified engineers for complex connectivity issues, as well as the services of CISA and CISM-accredited security consultants to help with advanced security design and disaster recovery planning.

Progent's online technical support services offer excellent leverage because they are equipped with the practical background and the advanced tools to solve the majority of network problems rapidly. Efficient support reduces direct costs because service calls take up a smaller number of chargeable minutes. Online support also avoids the cost of dispatching a consultant to your location. Your company benefits even more in incidental expenses by reducing or avoiding system outages and related costs stemming from business disruption, upset clients, idle workers, and de-focused executives.

Progent's pricing model for online support is designed to stretch your network support dollar. Progent charges on a per-minute basis for phone consulting, so you pay exclusively for the services that you receive. Unlike typical online support organizations, Progent requires no startup charge or minimum fees. Progent's one-minute billing unit and simple model for pricing do away with situations where fast solutions manage to end up as substantial bills. Progent's skill at dealing with technical issues quickly translates into your company spending less money.

Progent's Online Service Tools
Over the years, Progent has refined a collection of optimized technologies and field-tested processes which allow the maximum degree of efficiency for online engineering help and troubleshooting for small and midsize company computer networks. Progent provides safe VPN support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN access enables the staff of Progent's online support team to connect to your network without breaching system security.

Progent's sophisticated technical support reporting system maintains extensive documentation of the support that Progent's customers have been provided. Progent's authorized consultants have the benefit of the specifics of support delivered to each customer by every consultant. This archive of anomalies and solutions is structured as an easily searchable proprietary database that permits Progent's online technical professionals to share their knowledge company-wide to ensure that the quality of Progent's support grows over time. Progent's high-level certifications and close relationships with major technology companies including Cisco and Microsoft permit access to other extensive technical knowledge bases and permit priority access to manufacturers' in-house engineering staff with the result that Progent's online service specialists are able to find optimal solutions promptly.

Initiate Remote UNIX, Linux, Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's phone services in Bellevue or anywhere in Washington or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical requirement for IT help, visit Immediate Emergency Support.

Phone-based Network Support Services Offered Progent
Progent's phone-based support engineers possess credentials in an extensive set of technologies. This broad scope of IT skills permits Progent's consultants to tackle virtually any problem that may take place in a small or midsize business information system. Certificates earned by Progent consultants in UNIX-family platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.

To help customers with mixed-platform networks, Progent also provides the support of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP network security specialists, and Information System Security Architecture Professional engineers.

Phone-based technical services available from Progent to clients in Bellevue and anywhere in the state of Washington include:

UNIX/Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based consulting services cover a wide spectrum of computer technology including network infrastructure, email solutions, network and process security, UNIX/Linux and Windows coexistence, VMware products for server consolidation and simplified management, and transitioning from legacy applications to the latest MS Windows or Linux-powered environments. Progent's group-based methodology for resolving network issues promotes quick escalation, when required, to consultants with appropriate experience to handle challenging scenarios. This accelerates repair of urgent problems, minimizes lost productivity, and lowers support expense.

Progent's UNIX/Linux consultants can provide urgent remote help for analyzing anomalies within UNIX, Linux, or Solaris networks powered by leading versions of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
Major Linux versions for which Progent offers expert support include:
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
Contact a Cisco CCIE for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for network infrastructure engineers, and certifies a consultant's network technology skills at the master level. CCIEs know how to handle even the most intractable challenges associated with network infrastructure design, deployment, management, security, and repair. Cisco CCIEs work on a privileged basis with Cisco's in-house support staff in isolating anomalies with Cisco IOS Software network administration tools and developing workarounds or identifying program updates. CCIEs are an excellent value since their broad expertise allows them to resolve the most intractable problems rapidly. In typical cases, less experienced engineers can struggle for hours or even days with the same problems that a Cisco-qualified CCIE can fix in a few minutes. Few service providers make CCIEs accessible to assist small and mid-size businesses. Progent can provide fast phone access to a Cisco CCIE so your company can receive immediate help for serious network problems that are hurting business efficiency but are beyond the experience of your ordinary network service personnel. Progent's Cisco-qualified CCIE consultants can tie into your computer system by means of state-of-the-art on-line troubleshooting tools in order to provide fast, secure, and affordable diagnosis and remediation. Progent's Cisco-qualified CCIEs offer consulting for all of Cisco's industry-leading family of connectivity devices such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, VoIP systems, Catalyst switches, as well as Virtual Private Network (VPN) solutions.
Authorized Windows Experts
Progent's Microsoft-premier online service engineers can provide computer troubleshooting and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting engineers who can help you with a wide variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid integration consulting, SharePoint 2013 development, Skype for Business planning and deployment consulting, Microsoft Lync Server 2013 management and Office Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Progent in addition can deliver a broad range of remote PC desktop services including Windows 7 migration, moving to 64-bit desktop software, integrating Microsoft Office 2010, and automating PC desktop image creation.
CISM and CISSP Certified System Security Engineers
Progent's accredited CISM and CISSP network security engineers offer a range of security solutions to improve the immunity of your UNIX/Linux, Solaris, Mac or Windows environment against internal or external threats or help your company to clean up quickly after a serious penetration. Security support services available from Progent cover in depth network security analysis using tools such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds tools and Nikto; fast cleanup after malicious attacks; installing firewalls; designing secure mechanisms for remote and mobile communication; defending your email infrastructure from viruses, spam and DHA attacks; and initiating round-the-clock network monitoring.
Hybrid Cloud Integration
Progent can provide advanced online consulting to help businesses of any size connect their networks with leading public clouds such as Azure and Amazon AWS. Progent can assist you to design and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.

Special Support Services Offered by Progent
Progent can provide the skills of world-class remote consulting experts for special IT projects that small companies often request. Progent's charges for longer-term development or consulting tasks are set based on the level of expertise of the engineers required. Progent's background in these special areas of information technology enables customers to execute critical initiatives economically and on schedule. Progent's project-based online consulting services include:

Call Center Expertise
Progent's Help Desk Call Center support programs for small businesses with environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk operations consulting. Progent's Call Center outsourcing support services are well suited for smaller companies who don't have the money or time to build and maintain an internal Call Center but who require quick communication with an efficient Call Center with proficient phone assistance plus the technical depth to escalate complex tasks to high-level consultants.

Progent’s Virtual Help Desk is intended for bigger companies and acts as a transparent reinforcement of your established Help Desk team. Progent's Virtual Help Desk can operate as an escalation alternative to handle the most difficult technical issues, or be available in hectic circumstances when your regular resources are too busy.

Progent's Help Desk Call Center consulting support can guide you in creating an effective new Call Center or improving your existing one, evaluating or customizing Help Desk Call Center software products to handle the unique demands of your business, or adding occasional phone support personnel to reinforce your internal Help Desk group during demanding scenarios like software migrations, mass updates, or rolling out brand new business software.

Progent's Help Desk staff of experienced information technology consultants offers your clients in Bellevue or anywhere in the state of Washington immediate communication with a dependable support resource with years of experience offering telephone-based consulting and online diagnostics for IT systems that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to earn the Help Desk Call Center recognition as a solid enabler of business success, and Progent's goal is to resolve rather than merely record IT issues.
Business Applications Services: Training, Custom Development, and Problem Solving
Progent's Applications Experts Group can supply phone-based advanced engineering expertise and education in special business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting expertise, customization, and education for popular Microsoft business applications such as Microsoft CRM, Office Project, Office Word, and Excel. To find out more concerning Progent's expertise, customization, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

Progent's Apple Mac consultants can support the imaginative components of Apple Mac systems by offering remote help support and training in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's consultants can also assist you with specific procedures like capturing or digitizing audio or video or putting together an audio/video post production lab.

Online Network Monitoring Support
Progent offers companies in Bellevue, or anywhere in the state of Washington, online network monitoring services based on MS System Center Operations Manager network monitoring and reporting, enhanced by Progent for your business so that your network maintenance is proactive rather than reactive. By detecting emerging trouble spots before they evolve into network outages, proactive monitoring can avoid stressful and costly service breakdowns. Progent can also provide help with network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows networks, or systems that support a combination of OS platforms.

How Your Bellevue Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about urgent phone-based expertise with UNIX, Linux, Solaris, or macOS and OS X networks, go to Progent's Nationwide Online Help, call 1-800-993-9400, or refer to Contact Progent.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Progent locations in the Seattle Metro Area

City	Street Address	Contact Information
Seattle	1001 4th Ave #3200 Seattle, Washington 98154	Sales Phone: 206-258-8872 Link: Seattle Network Support Services
Bellevue	1000 124th Ave NE Building G Bellevue, Washington 98005	Sales Phone: 206-258-8873 Link: Bellevue Network Support Services
Lynnwood	11700 Mukilteo Speedway Mukilteo, Washington 98275	Sales Phone: 425-903-5055 Link: Lynnwood Network Support Services
Tukwila	14900 Interurban Ave S Tukwila, Washington 98168	Sales Phone: 425-905-3006 Link: Tukwila Network Support Services

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Progent’s wireless professionals can help small organizations design, choose, test, deploy and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of protection that matches or excels wired interfaces. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and install the wireless connectivity solutions that match your business needs.

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XenApp Application Virtualization Services
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Progent's Citrix-certified consultants can help you to plan, implement, manage, and support a virtual Windows application delivery system based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can help you to administer and support an off-site datacenter that offers high availability, enhanced security, and rapid recovery.

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Windows Server 2012 R2 Storage Spaces Network Consultants
Windows Server 2012R2 Virtual Fibre Channel Setup and Support

Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security strategy, streamline network management, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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MySQL migration Consultant
Engineer for MySQL development

Progent can provide cost-effective remote access to an Oracle MySQL RDBMS administrator or application programmer and can help organizations of any size to integrate and support MySQL within a dependable network environment that offers high levels of speed, scalability, and protection. Progent also has proven skill helping businesses migrate databases from Oracle to MySQL.

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Microsoft Exchange 2010 Remote Support

Progent's Microsoft-certified network experts can assist you to determine the value of Microsoft Exchange 2010 for your company and can assist you to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will offer fast payback by improving your productivity, lowering the cost of equipment and service, streamlining administration, and consolidating your key communications technologies.

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SQL Server 2000 On-site Support
Network Engineer for SQL Server 2008

Progent’s Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the speedy creation of enterprise-class business applications that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help you migrate from older editions of Microsoft SQL Server to SQL Server 2005.

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Progent's Linux consulting experts offer small businesses and developers assistance with administering and maintaining Linux systems that run with Microsoft-powered networks. Progent offers your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience provides you with a convenient single consulting firm to help you build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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Android and Active Directory integration Computer Consultant
Android VPN Integration Support

Progent's seasoned team of IT consultants and application specialists have extensive experience providing remote and onsite support for organizations of any size who want to integrate Android phones and tablets into their IT systems so that users can be productive while on the go. Progent offers the breadth of skills to solve technical problems that span multiple vendors and that represent a mix of older and current technology. Progent offers affordable online expertise to assist you with any stage of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to resolve particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management support to help you complete major IT projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers support for operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one classes to help you manage and use Android phones and tablets to maximize their business value.

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IT Services for ProSight Endpoint Security
ProSight Behavior-based Virus Detection Specialists

ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.

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Linux Remote Consultants
Linux Online Consultants

Progent offers national urgent phone support and consulting services for companies who operate UNIX or Linux networks or whose information systems feature a mix of UNIX and Microsoft technology. Remote technical support provides optimum return for your information technology budget by protecting client productivity and shortening the hours charged for network repair services. Advanced online access tools and skilled service specialists and consultants allow Progent to solve the majority of IT problems without squandering time and money by going to your location. In most of cases your IT problems can be dealt with over the phone or via a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security specialists to help with the most difficult network issues.

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Progent's team of application experts can provide in-depth support, custom development, deployment assistance, and webinar classes for popular business applications that address key areas including ERP and MRP, general accounting, management reporting, web commerce application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting services remotely, Progent can assist small businesses throughout the United States to avoid the time and expense associated with travel and on-site visits without sacrificing the high quality of technical support.

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Office Word cooediting Technology Professional
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Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad range of economical remote support services to assist you to maintain your current Microsoft Word solution or assist you to migrate to a current version of Microsoft Office Word. Services available from Progent's experts include VBA software development, identifying and resolving compatibility problems between different releases of Word, integrating Word with different Microsoft Office apps such as Office Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and remote training classes tailored for your special requirements.

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Consulting Services for NetApp Disaster Recovery
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Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or on-premises expertise for NetApp's entire family of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments quickly and affordably based on leading practices.

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Virginia Information Systems Firms
New York Network Management

If your business does not require emergency online help but expects to require technical services with your information system in the near future, you can save time and expenses and ensure that the appropriate expertise will be available when you need it by getting in touch with a Progent sales agent and signing up as a client. For more information, phone 800-993-9400 or email information@progent.com.

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Progent's Cisco-certified wireless consultants can help organizations of all sizes to design, deploy, manage and repair Cisco Aironet Wi-Fi AP environments to provide the throughput, range, capacity, scale, security compliance and manageability needed for transparent connectivity between Wi-Fi and wired networks. Progent offers affordable online and on-premises consulting services for legacy and current 802.11ac Aironet wireless access points and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet access points.

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Troubleshooting for CUBE

Cisco Unified Communications Manager (Unified CM), previously known as CallManager, is the heart of Cisco's collaboration portfolio. Unified CM and Cisco Unified CM Express provide a modern IP-PBX by integrating closely with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver effective and budget-friendly online and onsite expertise to assist organizations of any size to build and maintain Unified CM environments by providing Unified Communications Manager integration and technical support services that deliver optimum business value. Progent can assist with any aspect of Unified Communications Manager configuration and debugging in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.

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SBS 2011 Integration
Troubleshooting for SBS 2011

Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the foundation for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network expert with real-world background and broad experience in designing and building effective end-to-end business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting IT environments powered by the Microsoft SBS line of servers and programs.

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Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and associated Exchange components to lower capital costs and management hassle. You can use Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to help your small businesses to evaluate the potential advantages of Exchange Online, plan a solution that makes sense for your business needs and budget, carry out an efficient migration from your existing Exchange organization to one that incorporates Exchange Online, train your management team and users, and deliver ongoing consulting and technical support.

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CRISC Certified Remote Support Services
Risk Monitoring Professionals

Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery plan to prepare for an IT system catastrophe. Progent can show you how to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, non-stop network architecture that addresses availability issues covering a broad range of infrastructure technologies and procedures.

Office 365 authentication Consultant Services Office 365 integration with on-premises environments Integration Support

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Online Help for Failover Clusters Windows Server 2008 Microsoft Certified Partner Network Consulting for Fault-tolerant Failover Clustered Servers
Support and Integration for Windows 2008 Active Directory
Microsoft Active Directory Consultancy

Microsoft Windows Enterprise Directory demands extensive field experience to configure optimally across an enterprise. Progent’s Microsoft Premier engineers are skilled in designing, integrating, and maintaining sophisticated Microsoft Enterprise AD installations. Progent’s areas of expertise with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy beta version configuration objects in production AD systems, and fixing failed installations of Active Directory and AD-associated programs.

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SCCM 2012 Systems Support
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Progent's network engineers can help you to streamline desktop change and update management by providing support for administration tools that include Configuration Manager 2007, Systems Management Server, and WSUS.

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On-site Technical Support for Colocation Center Migration
Colocation Selection Technical Support Services

Colocation data centers make it possible for businesses to share enterprise-class data centers for housing network equipment that runs critical applications and services. Progent's Microsoft and Cisco certified consultants can help your small business with all facets of your colocation strategy including selecting and moving to a colo site, creating network architecture, specifying hardware, on-premises and remote troubleshooting, setting up online system management, and education your support staff.

PIX Firewall Consultant Integration Support for Cisco PIX Firewall Upgrade

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Exchange 2016 Office integration Network Consultant
Technical Support for Exchange 2016 Integration

Progent can help your business in all facets of your upgrade to Exchange 2016 such as designing HA infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and log files; setting up HLB for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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Penetration Testing Cybersecurity Tech Services
Security Penetration Testing Security Audit Services

Stealth penetration checking is a key part of any overall network security plan. Progent’s security experts can perform extensive intrusion tests without the knowledge of your company's internal IT staff. Stealth penetration checking shows whether current security defense tools such as intrusion incident alerts and event history analysis are properly configured and actively observed.

SQL Server 2012 AlwaysOn Online Technical Support Remote Consulting for SQL Server Analysis Services
SMS Upgrade On-site Support
Systems Management Server Consulting Services

Progent’s Microsoft-certified consultants provide small and mid-size businesses enterprise-grade consulting support for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for change and deployment management. System Center Configuration Manager is Microsoft's new name for the change management platform previously called SMS Server. System Center Configuration Manager 2007 provides a range of new features to Systems Management Server such as comprehensive automation, built-in Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent’s Microsoft certified engineers can help you use Systems Management Server or System Center Configuration Manager economically for streamlined OS and application software deployment, security patch control, application metering, and software license reconciliation. Progent's consultants can also help you to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager.

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Wireless Security Consultant Services
Security Consulting

Progent offers consulting for security evaluation utilities such as LANguard from GFI for running a set of programmed network testing scans to uncover possible security gaps. Progent has extensive experience with network analysis tools and can help you to make sense of audit reports and respond effectively. Progent can show you how to design protection into your company operations, configure auditing software, plan and implement a secure system environment, and recommend policies to optimize the safety of your IT system. Progent's security consultants are available to help you configure a firewall, implement secure remote access to email and business applications, and integrate virtual private network. Progent's certified security engineers can also validate the security of web-based software and can conduct comprehensive information security assessments of enterprise-wide security to determine your company's compliance with important industry security standards including HIPAA, NIST, and ISO 17799.

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Fault-tolerant Internet Connectivity Remote Troubleshooting
Zero Downtime Internet Network Remote Technical Support

Progent's Cisco-authorized IT consultants can help you build an affordable, high availability Internet configuration solution that can achieve 24x7 Internet access via a broad array of high availability Internet network products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the most current techniques for fault tolerant Internet access to build a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet connections.

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CISSP Certified Security Manager Professional

Progent's CISSP-certified network security consultants can help businesses of any size with any facet of IT security. Progent can create efficient cybersecurity systems that guard a small business against advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that support onsite, remote, and mobile clients accessing network resources spread over multiple physical sites and public and private clouds.

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IT Consultants for IT Training
Expert Training IT Services

Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent can focus on delivering high-value services where Progent faces few competitors. Small businesses who work with trusted freelance consultants or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more robust, protected, and productive.

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VMware VCDX Consultant
VMware vCenter Orchestrator Consult

VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent process for restoring services quickly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.

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Apple iPhone and Windows integration Outsourcing
Technology Consulting for macOS and Windows integration

Progent's support specialists in Mac and Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive environments with resource sharing and workgroup support. Enabling productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Windows and Apple service makes it possible to offer world class assistance to companies that depend on these platforms to keep their competitive advantage. Progent can also help your business to interface Apple's iPhones and iPads with your Windows environment.

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Meraki Switch Stacking Setup and Support
Meraki Switch Redundancy Technical Consultant

Cisco's Meraki MS line of switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting expertise to assist you to plan and implement a productive network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management tools, define policies to ensure compliance, create and test a disaster recovery plan, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking infrastructure.

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Integration Support for 64-bit Upgrade
64-bit Server Consulting Services

Progent’s Microsoft-certified engineers can help you to enhance your application servers or desktops from 32 to 64 bits. Progent can help your company to understand the risks and advantages of upgrading to 64-bit computing, design an efficient upgrade process that reduces business disruptions, and provide economical, expert remote help to aid your organization to configure 64-bit operating systems and applications on your existing hardware.

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Wireless Site Survey Remote Technical Support
Remote Wireless Site Survey Technology Consulting Services

Progent’s Wireless Site Survey helps you to plan and implement a Wi-Fi WLAN optimized for your facilities, providing your business a wireless solution that has the coverage, speed, load-handling capability, Quality of Service, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.

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Online Power BI Training Small Business IT Consulting Companies
Live Online Office Word Learning

Progent offers live online training for a range of client apps and operating systems including Microsoft Office Excel, Word, Access and Project plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training provides the benefits of conventional in-person instruction, such as instant interaction between students and teachers, but avoids the costs of travel and the hassle of attempting to accommodate the schedules of multiple trainees. Offered to individuals or classes of any size, Progent's virtual instruction allows the instructor to conduct the class from a remote facility while the students can be spread throughout an office or across the country. Live online learning utilizes powerful learning aids such as broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specialized subjects or longer in duration and broader in coverage.

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System Center Configuration Manager 2016 automates application and device provisioning and updating, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, allows safe self service, and delivers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help you with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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Mail Consulting Firms
Wireless Email Design

Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated telecommunications/email solutions for companies. Progent offers affordable Exchange Server support services to strengthen email security and virus defense, achieve high availability email, and implement remote and mobile email access. Progent’s Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.

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Project Implementation Specialist
Engineers for Enterprise Project Management

For enterprise project management support, Progent offers the services of senior IT experts with years of experience in IT management, application development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help enterprise customers adhere to leading practices to make sure development or deployment projects are successfully completed on time and within budget.

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System Center Operations Manager Support and Setup

Progent's Microsoft-certified consultants have over a decade of background planning, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite technical support to help you to remediate serious problems uncovered by Microsoft SCOM 2012.

Windows 10 Pilot Testing Remote Technical Support Windows 10 OneDrive Specialists

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Mac Office Excel Class
Microsoft Word for Mac Training

Progent can provide one-on-one education designed for people who wish to broaden their knowledge of the macOS and OS X platform, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for macOS and Mac OS X applications.

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Office Excel for Mac Learn

Progent offers onsite training designed for individuals who want to expand their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac application software.

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