UNIX, Linux, Solaris, and Apple Mac OS X Support Services
Bellevue Business Information Network Environments
For small and midsize businesses in Bellevue Washington, Progent provides technical support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX and Microsoft technology. Progent has delivered remote troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's client recommendations). Progent also can furnish the consultation Cisco CCIE-certified engineers for challenging connectivity problems, plus the services of CISSP-accredited security engineers to handle advanced security design and business continuity planning.
Progent's online technical support services represent excellent leverage due to the fact that they have the real-world experience and the advanced technology to resolve the majority of information system issues quickly. This reduces immediate expenses because solutions accumulate fewer billable consulting minutes. Remote help also eliminates the expense of sending an engineer to your site. Your organization saves even more in incidental expenses by minimizing or avoiding network downtime and related costs resulting from business disruption, disgruntled clients, idle employees, and de-focused executives.
Progent's billing model for online help is structured to get the most out of your IT service investment. Progent charges per minute for telephone-based assistance, so you are billed only for the support that you actually get. Unlike typical remote service organizations, Progent imposes no startup surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for pricing prevent scenarios where quick fixes manage to turn into big bills. Progent's skill at dealing with technical issues quickly translates into your business conserving money.
Progent's Remote Service Technologies
Over the years, Progent has refined an array of optimized tools and field-proven processes which allow the maximum degree of efficiency for remote help and troubleshooting for small and midsize company computer systems. Progent offers secure Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN access permits the staff of Progent's remote service group to connect to your network without breaching corporate security.
Progent's advanced customer support database application keeps detailed histories of the support that Progent's customers have received. Progent's authorized engineers have the benefit of the details of services delivered to each customer by every engineer. This database of anomalies and responses is stored as a quickly searchable support database that enables Progent's online support professionals to communicate their experiences company-wide to ensure that the efficiency of Progent's technical support improves daily. Progent's high-level certifications and working associations with important technology companies such as Cisco and Microsoft permit access to additional extensive technical knowledge bases and permit fast response from manufacturers' internal engineering staff with the result that Progent's online service specialists can determine the most efficient resolutions quickly.
Get Online UNIX, Linux, Solaris, or macOS and OS X Computer Help from Progent
To get started with Progent's phone support in Bellevue Washington or to learn additional information about Progent's phone support programs, contact Progent at
Phone-based Technical Support Services Offered Progent
Progent's remote network support experts possess advanced credentials in a comprehensive set of products and technologies. This broad scope of IT skills permits Progent's consultants to resolve almost any crisis likely to take place in a small company information system. Certificates earned by Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, CCVP, and Design Professional.
To help clients with multi-operating system networks, Progent also provides access to consultants who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and CISSP-ISSAP engineers.
Phone-based services provided by Progent to small businesses in Bellevue include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online consulting services address a wide range of computer technology such as network infrastructure, messaging solutions, system and operational security, UNIX and Microsoft Windows coexistence, VMware products for server consolidation and simplified administration, and transitioning from older systems to current Windows or Linux solutions. Progent's group-oriented approach to solving network issues promotes quick escalation, if necessary, to engineers with task-relevant experience to handle complex scenarios. This accelerates repair of critical problems, minimizes lost productivity, and lowers support expense.Progent's UNIX/Linux consultants can provide emergency online assistance for troubleshooting anomalies affecting UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the top recognition for networking engineers, and certifies a consultant's technical knowledge at the master level. Cisco CCIEs know how to resolve the most complex issues encountered in network planning, integration, administration, security, and troubleshooting. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's in-house product support engineers in analyzing anomalies with Cisco IOS network administration tools and developing alternate approaches or locating software patches. CCIEs offer excellent value since their broad experience enables them to fix even the most complex problems rapidly. In typical instances, less seasoned consultants can struggle for hours or even days with identical tasks that a Cisco CCIE can dispose of in a few minutes.
Few consulting organizations make Cisco-qualified CCIEs available to help small and mid-size businesses. Progent can provide quick telephone contact with a Cisco CCIE so your company can get immediate help for severe network problems that are crippling business efficiency but are not within the experience of your local IT maintenance group or consultant. Progent's Cisco-qualified CCIE engineers can interface to your computer system by means of the latest on-line troubleshooting tools to provide quick, secure, and affordable analysis and remediation.
Progent's CCIEs offer expertise in the complete line of Cisco's popular selection of infrastructure products including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst Series switches, plus Virtual Private Network (VPN) solutions.
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Certified MS Windows Support
Progent's Microsoft-expert online service experts offer network problem solving and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can offer your company the expertise of consulting engineers who can assist you with a wide variety of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 planning and configuration,
MS Exchange Server 2016 migration, Microsoft Exchange 2013 integration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration expertise,
SharePoint 2019 design and integration, Microsoft Teams consulting, Skype for Business migration support, Microsoft Lync Server integration and Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Progent also offers a wide array of remote PC desktop services such as Microsoft Windows 7 migration, moving to 64-bit workstation software, configuring Office 2010, and streamlining Business Desktop Deployment.
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CISSP and ISSAP Premier Network Security Professionals
Progent's certified CISM and CISSP security engineers offer a range of security solutions that can enhance the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or assist your company to recuperate quickly after a serious breach. Security services offered by Progent cover comprehensive security analysis using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Nikto; fast recovery from malicious assaults; configuring firewalls; establishing safe mechanisms for off-site and mobile connectivity; defending your email system against spam and directory harvest attacks; and offering round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote support to help organizations of all sizes connect their networks with leading public cloud platforms including Azure and Amazon AWS. Progent can help you to plan and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize on-premises resources as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of cloud migration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of background providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent can provide the skills of world-class remote consulting professionals for special IT projects that small businesses frequently request. Billing charges for longer-term consulting projects are set based on the level of expertise of the engineers required. Progent's background in these special areas of computer technology allows customers to execute critical initiatives within budget and on schedule. Progent's special remote consulting services include:
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Call Center Support
Progent's Help Desk Call Center service options for small and midsize companies with networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Standard Help Desk Call Center services are ideal for small organizations who lack the budget to build and maintain an in-house Call Center but who want quick response from a reliable Help Desk with proficient telephone assistance plus the in-depth expertise to escalate the most challenging trouble tickets to advanced consultants.Progent's shared Help Desk services make it possible for your IT organization to share the load for Help Desk support seamlessly between your IT team and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution based on the leading professional services automation tool for handling service requests, ticketing, accountability, progress tracking, and metrics.
Progent's Help Desk Call Center consulting support can aid you in building an effective new Help Desk Call Center or revamping your established one, evaluating or modifying Help Desk Call Center software products to meet the particular demands of your company, or providing temporary online personnel to reinforce your existing Help Desk Call Center resources to deal with unusually busy events like software transitions, mass updates, or rolling out brand new applications.
Progent's Help Desk Call Center staff of experienced information technology consultants gives your workers in Bellevue Washington fast access to an efficient technical support resource with extensive experience offering phone consulting and online repair service for IT systems based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to earn the Call Center recognition as a major contributor to business productivity, and Progent's goal is to resolve rather than merely record network issues.
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Applications Support: Education, Custom Development, and Integration
Progent's Applications Experts Group offers online and in-depth consulting expertise and education in special business application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting expertise, custom programming, and training for familiar Microsoft business applications including CRM, MS Project, Microsoft Office Word, and Microsoft Office Excel. To find out additional information concerning Progent's expertise, customization, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.Progent's Mac experts can promote the creative aspect of Apple Mac environments by delivering remote help support and education in graphics, audio, and video. Progent's support professionals offer expertise in a large selection of Macintosh creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with specific projects such as capturing or digitizing audio/video or setting up an audio/video production facility.
Online Network and Server Monitoring Support
Progent can provide companies in Bellevue Washington remote network monitoring services based on Microsoft Operations Manager network monitoring and reporting, enhanced by Progent to suit your business so that your computer maintenance is proactive and automated. By detecting looming trouble spots before they grow into network outages, remote monitoring can minimize disruptive and expensive service failures. Progent can also utilize network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows environments, or environments that incorporate a combination of operating systems.
To contact Progent about emergency online support with UNIX/Linux, Solaris, or macOS and OS X computer systems, visit Progent's Urgent Remote Support, phone
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
| City | Address | Phone | Link |
| Bellevue | 11900 N.E. 1st Street Bellevue, WA 98005 United States |
(206) 258-8873 | Bellevue Network Support Services |
| Lynnwood | 16825 48th Ave W, #102 Lynnwood, WA 98037 United States |
(425) 903-5055 | Lynnwood Network Support Services |
| Seattle | 1001 4th Ave, #3200 Seattle, WA 98154 United States |
(206) 258-8872 | Seattle Network Support Services |
| Tacoma | 1102 A Street, Suite 300 Tacoma, WA 98402 United States |
(253) 590-4400 | Tacoma Network Support Services |
| Tukwila | 14900 Interurban Ave S Tukwila, WA 98168 United States |
(425) 905-3006 | Tukwila Network Support Services |
An index of content::
Remote Troubleshooting Branch Location
Sales Office Network Engineer
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique ability for serving branch offices that need network help with the flexibility associated with with small organizations but which includes professional client interaction, thorough documentation, and adherence to enterprise IT protocols. If your enterprise has a sales office situated anywhere in California or any area served by Progent's engineers, Progent can offer a wide array of in-person and on-line IT support services and system design assistance.
Microsoft 365 Management Troubleshooting
Microsoft 365 SharePoint Online Integration Remote Technical Support
Microsoft 365, formerly branded Office 365, is Microsoft's extensive suite of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in an array of product bundles intended for markets ranging from students and households to enterprises. Progent can provide fast and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can help you to understand the many subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid networks that seamlessly integrate on-premises and cloud resources.
24-7 Remote Server Management Consultant Services
Remote Server Management Cards Consultant
Remote management cards offer IT administrators complete control over a server without the requirement for an on-site visit. Through these server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and support a high-availability business network that includes remote management cards and Progent can use these remote management cards to provide low-cost off-site technical support. Progent is familiar with a variety of remote management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Hermes ransomware protection and recovery Specialist
Technology Professional LockBit ransomware protection and recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis tools from SentinelOne to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to address the complete threat lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows VSS and automatic network-wide immunization against new threats.
SCCM Boundary Groups On-site Support
SCCM Distribution Point Technical Support
System Center Configuration Manager automates software deployment at scale, simplifies compliance settings management, keeps track of network resources, guards against corporate data leakage, provides health reporting, enables secure end-user self service, and delivers a common point of control for managing mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can assist you with any aspect of designing, implementing, using and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.
ERP, MRP, Accounting System Reports
Part-time CIO Management
Progent's application experts can provide advanced support, custom development, integration help, and webinar classes for popular business applications covering key areas including ERP, general accounting, business reporting, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of experience delivering high-level consulting and troubleshooting services online, Progent can assist clients throughout the United States to eliminate the lost productivity and expense related to travel and on-premises activity without compromising the high quality of consulting support.
Lync Server 2013 Front End Pool Engineer
Microsoft Lync Server 2013 Reverse Proxy Server Consulting Services
Lync 2013, renamed Skype for Business, allows organizations of any size to create a centrally managed and secure communications ecosystem that supports a BYOD computing style with IM, presence, web conferencing with application sharing, as well as IP and PSTN calling across a wide range of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants and network architects can help your company to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed topology appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your management team and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.
Consultancy Dynamics GP eConnect
Engineer Dynamics GP Integration Manager
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to create specialized line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that allow you to analyze your business more thoroughly, turning raw information into useful understanding of your company and customers.
Microsoft Office 2000 Software Consulting Services
Setup Microsoft Office System
Progent applies no startup charge and asks no retainer for services delivered during normal business hours. Progent's one-minute granularity does away with large bills for fast solutions so you won't be forced to permit minor problems to stay unaddressed. .
Active Directory Domain Services Consultant
MCSE Expert Certified Azure AD Multi-factor Authentication Consultants
Progent's consultants can assist you to plan and implement an efficient move from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to unify identity and access management for both on-premises and Azure assets.
Small Business Small Office IT Consultant
Tech Consulting Small Office
Progent's Microsoft and Cisco certified network engineers can provide expert help with a wide array of products and technologies and can deliver that assistance online nationwide or in person in major cities throughout the country and anywhere in . Progent offers remote help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft Windows and UNIX-based platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest connectivity issues, as well as the the assistance of CISA-accredited security engineers to handle high-level security planning and problem solving. Progent has delivered online troubleshooting to companies in all 50 states in the United States.
Wireless Integration Example Application
Building to Building Wireless Example Application
Progent delivered a wireless integration environment that allowed a school to improve efficiency and eliminate the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate locations as far as 2.5 miles apart and can reach even longer ranges. This wireless solution provided better bandwidth and dependability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it provided immunity to local interference.
MySQL application development Consulting
MySQL database Upgrade Consultant
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS administrator or application developer and can assist businesses of any size to integrate and maintain MySQL within a robust IT environment that provides advanced performance, scalability, and protection. Progent also has experience helping companies migrate databases from Oracle to MySQL.
Microsoft 365 Word Integration Computer Consulting
Microsoft 365 Android Integration Remote Technical Support
Microsoft 365, formerly branded Office 365, is Microsoft's extensive family of client productivity apps and cloud-hosted services available on a subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of subscription plans targeted at customers from individuals and households to enterprises. Progent offers fast and affordable online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist you to evaluate the many subscription options offered with Microsoft 365 and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate local and cloud resources.
Remote Support Fedora Linux
Ubuntu Linux Consulting
If your company is developing Linux-based applications on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of high-value know-how without the continual distraction of managing your company information system. By using automated network monitoring and by delivering remote and on-site support as your company needs it, Progent offers an economical solution for maintaining an information system that provides high dependability, protection, and performance. Progent's UNIX/Linux developer support services feature full-service network support outsourcing, virtual server infrastructure, remote and on-site support and repair, 24x7 monitoring services, and Help Desk Call Center outsourcing.
Cisco Security Professionals
Cisco VoIP On-site Support
Progent can provide fast online support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can connect to your environment using powerful remote support tools to deliver quick and affordable analysis and repair of urgent network infrastructure issues.
Email Guard DLP Specialist
24x7x365 ProSight Email Data Loss Protection Consult
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized management and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Open Now OpenBSD Migration Consultant
Engineer Linux
Progent's UNIX family consulting services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to show you how to build and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Support Outsourcing Microsoft 365 and iPhones
24/7/365 Microsoft 365 and iPhones Remote Technical Support
Microsoft supports seamless hybrid environments that combine Microsoft 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
IT Consultant Dynamics GP Custom Software
Dynamics GP BizTalk Adapter Services
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to design specialized line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting consultants can show you how to design reports that allow you to track your business more thoroughly, transforming uncooked data into useful understanding of your business.
Endpoint patch management Consultant Services
iPad patch management Specialists
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your servers, endpoints scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Small Company Outsourcing
Top Ranked Outsourcing Small Business
If you have a company information system with 10 to 50 network clients, Progent's computer outsourcing services save your company from over-reliance on an individual independent service provider while giving you affordable and reliable access to enterprise-class network support. By providing IT support help when you need it, providing specialized knowledge for critical technologies, offering unique services such as automated network monitoring, and charging only for support you use, Progent gives you an affordable solution for optimizing the profitability of your small business network. Progent is the intelligent way for small businesses to create and support a robust and safe IT system and to benefit from quick access to the skilled consulting typically available only to enterprises who are able to afford a sizeable internal IT organization.
Android and Windows 10 integration Remote Support
Integration Android security
Progent's seasoned group of network consultants and application experts have extensive background delivering remote and onsite support for organizations of all sizes who need to incorporate Android phones and tablets into their IT networks so that mobile clients can communicate and collaborate from anywhere. Progent has the range of know-how to resolve technical problems that involve multiple vendors and that entail a mix of older and up-to-date technology. Progent provides affordable online technical support to assist you with any facet of planning, implementing, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to assist you to resolve especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to help you complete strategic IT projects on time and on budget. Progent can assist with local, cloud-based, or hybrid networks and can provide support for operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or individual training to show you how to manage and operate Android phones and tablets to maximize their business value.
WiMax Consultant Services
Internet Carrier Selection Specialists
Progent offers access to the cost-effective support of online Internet connectivity experts to assist your company to assess or enhance your Internet services so your Internet access solution meets your business requirements. Support services available from Progent's engineers include evaluation of your existing bandwidth use, carrier and service plan comparison and ordering, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include optimizing current routers and deploying new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Dynamics GP Excel Cubes Consultant
Dynamics GP Modifier Consulting
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design specialized mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to track your business more effectively, transforming uncooked data into useful insights into your business.
Network Engineer Microsoft Small Business Server 2011
SBS 2003 Integration
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server calls for a network expert with real-world background and extensive knowledge in designing and building effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and troubleshooting IT solutions based on the SBS suite of servers and programs.
wireless IP phone upgrades Computer Engineer
wireless IP phone integration Remote Support
Cisco's wireless VoIP phones are hardened wireless handsets designed for workers who are mobile within office, warehouse, health-care or other environments where IT management wants user endpoints that provide more administrative control, data security and durability than is achievable with the Bring-Your-Own-Device mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and optimize numerous components of your wireless environment including access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide online and onsite assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Remote Internal Network Security Inventory Consultant
Top Ranked Internal Network Security Scan Technology Professional
Progent provides small businesses two ultra-affordable network security evaluation scanning packages that include, for a set price, remotely administered scans of your network security profile which are evaluated by expert security specialists who assess the results of the scan, deliver objective summaries of your existing security vulnerability, and offer recommendations for remediation. Progent has developed two non-overlapping security inventory packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while offering enterprise-quality evaluations of your network's exposure to assault.
Microsoft 365 AD FS Network Consulting
Microsoft 365 Exchange migration Online Support
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on schedule and within budget.
ransomware cleanup and file restore Consultancy
Phobos ransomware recovery Consultant Services
Progent's seasoned ransomware recovery experts can assist your business to rebuild a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Office 365 PowerPoint Integration Professional
Microsoft Certified Expert Office 365 Integration On-site Support
Microsoft 365, previously called Office 365, is Microsoft's growing family of client productivity apps and cloud services offered on a subscription basis. Microsoft 365 apps and cloud-based services are available in a variety of product bundles targeted at customers from students and home offices to global enterprises. Progent can provide fast and affordable online access to consultants with expertise in Microsoft, Mac, iOS, and Android technology. Progent can assist your business to understand the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive top business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid networks that seamlessly combine local and cloud-based products and services.
Emergency Adaptive Security Device Manager Online Troubleshooting
24/7/365 Computer Consultant Cisco firewall IPS
Progent's Cisco-premier CCIE network engineers can assist you to manage your legacy PIX 500 or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Top Quality Online Support Services Virtual Service Desk
Urgent Help Desk Sharing Remote Support Services
Progent offers three basic kinds of Help Desk support including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your clients instant access to a reliable technical resource with years of experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Call Center a positive reputation as a key contributor to company productivity. Progent's goal is to fix and not merely report problems.
Top Ranked Information Technology Consulting Microsoft SQL 2008 Server
SQL 2008 Analysis Services Consultant
Progent's Microsoft-Certified SQL Server engineers offer a range of support services to assist small companies to design, install, administer, and repair SQL 2008 solutions so that they get the maximum competitive advantage from this advanced database management platform. Also, Progent offers assistance with system infrastructure, enterprise-wide security, and application development to increase the strategic benefit of your computer network.
Network Infrastructure Monitoring Professionals
Professionals Small Business Managed Services
Progent's ProSight portfolio of managed services are intended to offer businesses who maintain minimal in-house IT support teams with low-cost help from enterprise-class management tools and consulting experts. Benefits of the ProSight line of managed IT services include predictable IT management costs, smart automation of common management processes, continual absorption of the latest information technology, smooth transition from legacy technology to current solutions, improved alignment of information technology with strategic goals, guidance from seasoned IT consultants, and allowing management to concentrate on business issues rather than fast-evolving computer technology.
Microsoft Dynamics 365 Finance and Supply Chain Support and Setup
Support and Help Microsoft Dynamics AX
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training customized to address your specific requirements. Progent's consultants also can show you how to build and maintain a protected, reliable network infrastructure to run your ERP, MRP and accounting solutions.
Apple Macintosh IT Consultants
iPad Technical Support
Progent's consultants offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server expertise, security services, and custom training. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and iPad synchronization, or migrating to Apple's iCloud services. For computer networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, fast and able to achieve your company's objectives.
Google Cloud IAM Technology Professional
Google Cloud Docker Consultancy
Progent can provide cost-effective remote and onsite support to help businesses of any size to move any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security.
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