Urgent Online Support for Bellevue Washington UNIX, Linux, or Sun Solaris NetworksFor small and midsize businesses in Bellevue Washington, Progent offers technical support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Microsoft Windows technology. Progent has provided online troubleshooting to companies in every state in the United States. (See Progent's client testimonials). In addition, Progent can furnish the consultation Cisco CCIE engineers for challenging connectivity issues, plus the services of CISA and CISM-accredited security engineers to handle high-level security design and disaster recovery preparedness.

Progent's remote support engineers offer excellent leverage because they are equipped with the practical experience and the sophisticated technology to resolve the majority of network issues quickly. This lowers direct expenses since solutions accumulate a smaller number of chargeable minutes. Online help also eliminates the expense of sending an engineer to your site. Your organization saves additionally with indirect costs by reducing or avoiding network outages and associated losses resulting from business disruption, upset customers and vendors, idle employees, and de-focused management.

Progent's billing model for remote support is designed to stretch your IT service dollar. Progent charges by the minute for telephone-based consulting, so you are invoiced just for the support that you actually get. In contrast to typical online service companies, Progent requires no initialization fee or minimum payments. Progent's per-minute granularity and simple policy for billing do away with scenarios where fast fixes somehow turn into big invoices. Progent's penchant for dealing with technical issues efficiently translates into your company conserving money.

Progent's Online Technical Support Tools
Over time, Progent has fine tuned an arsenal of optimized technologies and proven methodologies which ensure the highest degree of effectiveness for remote technical support and troubleshooting for small and midsize company computer networks. Progent provides protected VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN access enables the engineers of Progent's remote service group to interface to your company's system without breaching system security.

Progent's powerful customer support database system includes detailed documentation describing all support that Progent's customers have been provided. Progent's team service personnel have the benefit of the history of support rendered to every Progent client by every consultant. This history of issues and responses is stored as an easily exploitable internal database that allows Progent's online support engineers to communicate their knowledge with the whole team to ensure that the quality of Progent's support improves daily. Progent's advanced accreditations and close associations with important technology companies such as Cisco and Microsoft permit access to other massive support knowledge bases and allow quick response from manufacturers' in-house engineering staff with the result that Progent's online consulting specialists can determine the best resolutions in the least time.

Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Network Support from Progent
To access Progent's phone support in Bellevue Washington or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, visit Immediate Urgent Support.

Online Network Support Services Available from Progent
Progent's remote technical service experts possess advanced credentials in an extensive set of products and technologies. This wide range of technical skills enables Progent's engineers to manage almost any crisis likely to occur in a small or midsize business information system. Credentials earned by Progent consultants in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent service engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, and Design Associate.

To support customers with mixed-platform networks, Progent also offers the skills of consultants with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) consultants.

Online services provided by Progent to clients in Bellevue include:

Special Consulting Services Available from Progent
Progent offers the skills of world-class online consulting professionals for contract IT projects that small businesses frequently need. Progent's rates for longer-term consulting tasks are set according to the level of expertise of the engineers required. Progent's experience with these important areas of computer technology enables customers to execute critical initiatives economically and on time. Progent's project-based remote engineering solutions include:
  • Call Center Support
    Progent's Help Desk support programs for small and midsize companies with networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Standard Help Desk support services are well suited for smaller organizations who lack the budget to support an in-house Call Center but who want quick communication with an effective Help Desk with proficient phone support plus the available expertise to escalate the most challenging problems to high-level engineers.

    Progent's Co-managed Help Desk services make it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution based on the leading professional services automation tool for managing end-user service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting services can assist you in establishing an efficient new Help Desk or enhancing your current organization, identifying or modifying Help Desk Call Center software to handle the special demands of your corporation, or adding temporary online staff to supplement your existing Call Center team during demanding events like software migrations, mass upgrades, or rolling out new applications.

    Progent's Help Desk Call Center team of seasoned network experts offers your clients in Bellevue Washington rapid assistance from an efficient network service resource with extensive experience delivering phone support and online repair service for networks powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk the reputation as a solid driver of company productivity, and Progent's aim is to solve and not simply track network problems.

  • Applications Services: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts Team offers remote and in-depth engineering expertise and education in key application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, customization, and education for familiar Microsoft applications including CRM, Office Project, Microsoft Word, and Microsoft Office Excel. To find out additional information concerning Progent's expertise, custom development, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

    Progent's Apple Mac consultants can promote the imaginative components of Macintosh environments by delivering phone-based help services and training in graphics, sound, and video. Progent's support professionals offer assistance in a large selection of Apple Mac creative tools such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's consultants can also assist you with specific projects like capturing or digitizing audio/video or putting together an audio/video post production studio.

    Online Network and Server Monitoring Support
    Progent can provide businesses in Bellevue Washington online network monitoring support based on MS Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to fit your business so that your network maintenance is proactive and automated. By exposing emerging trouble spots before they cause full-scale emergencies, remote monitoring can head off disruptive and expensive information system crises. Progent can also assist with system monitoring products such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows networks, or environments powered by a combination of operating systems.

How Your Bellevue Washington Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent remote support with UNIX, Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Online Support, phone 1-800-993-9400, or see Contact Progent.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States
(425) 905-3006 Tukwila Network Support Services

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    If your company runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-premier security specialists can assist your entire enterprise in a broad array of security areas such as security management practices, security design and models, connection management products and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP stipulate the core competencies and worldwide standards of performance that network security managers are expected to possess. These certification give executive management the confidence that those who have achieved their CISA or CISM qualification have the background and theory to offer effective security management and consulting help.

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    Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite services to assist you to plan, deploy, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.

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    Progent provides nationwide urgent help and troubleshooting services for companies who operate networks powered by variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting offers optimum return for your information technology budget by protecting client efficiency and limiting the hours charged for network analysis and repair. Sophisticated remote support technology and skilled service specialists and consultants combine to enable Progent to solve most network problems without wasting time and money by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a combination of telephone support and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISA premier security specialists to assist you with the most difficult system problems.

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