Immediate Phone Technical Support for Bellevue Washington UNIX, Linux, or Sun Solaris SystemsFor small companies located in Bellevue Washington, Progent offers help for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX-family systems and Microsoft Windows technology. Progent has delivered remote support to companies in every state in the U.S. (Refer to Progent's client testimonials). In addition, Progent can furnish the consultation Cisco CCIE engineers for complex connectivity issues, as well as the assistance of CISSP and CISM-certified security engineers to help with advanced security architecture and business continuity planning.

Progent's remote technical support engineers represent exceptional leverage because they have the practical experience and the sophisticated technology to resolve most information system problems quickly. Efficient support lowers immediate expenses since service calls accumulate a smaller number of chargeable consulting minutes. Remote help also avoids the cost of dispatching a consultant to your site. Your organization saves even more in incidental expenses by minimizing or avoiding network outages and associated costs due to business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused management.

Progent's billing model for remote support is structured to stretch your IT service investment. Progent charges on a per-minute basis for phone assistance, so you pay just for the support that you receive. Unlike typical remote support firms, Progent asks for no startup fee or minimum payments. Progent's one-minute billing unit and simple policy for billing prevent scenarios where fast fixes manage to turn into large tabs. Progent's skill at solving problems efficiently results in your company conserving cash.

Progent's Remote Service Tools
Through years of experience, Progent has refined an arsenal of optimized tools and field-proven methodologies which allow the highest level of effectiveness for remote technical support and troubleshooting for small and midsize company computer networks. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN technology allows the engineers of Progent's Technical Response Center to interface to your company's network remotely without compromising corporate security.

Progent's highly evolved customer support database system includes comprehensive histories of the support that Progent's clients have received. Progent's staff consultants have access to the specifics of all help delivered to each Progent customer by every Progent engineer. This history of issues and fixes is stored as a readily exploitable proprietary knowledge base that allows Progent's online support experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's technical support improves daily. Progent's high-level accreditations and working associations with major industry leaders including Cisco and Microsoft permit access to additional vast support databases and permit quick response from vendors' internal product engineers with the result that Progent's remote consulting experts can determine the best resolutions in the least time.

Start Receiving Remote UNIX/Linux, Solaris, or Apple macOS and OS X Network Assistance from Progent
To access Progent's phone services in Bellevue Washington or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, go to Immediate Emergency Support.

Online Network Support Services Provided by Progent
Progent's online support experts offer advanced credentials in a comprehensive array of products and technologies. This wide range of IT skills enables Progent's engineers to address practically any crisis likely to crop up in a small or midsize business network. Certificates held by Progent engineers in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To help companies with multi-OS environments, Progent also provides the services of engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based technical support services Offered by Progent to small businesses in Bellevue include:

Special Support Programs Offered by Progent
Progent can provide the skills of world-class online consulting professionals for contract IT projects that small companies frequently need. Progent's rates for longer-term consulting tasks are set according to the level of expertise of the engineers assigned. Progent's experience with these special fields of computer technology allows customers to complete major initiatives within budget and on schedule. Progent's special online engineering services include:
  • Help Desk Call Center Services
    Progent's Help Desk Call Center support alternatives for small and midsize companies with environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Call Center services are designed for small organizations who don't have the money or time to support an internal Help Desk Call Center but who need quick access to an effective Call Center with proficient phone assistance as well as the technical depth to escalate complex tasks to advanced engineers.

    Progent's Help Desk sharing services make it possible for your business to split the load for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around the leading professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk consulting expertise can assist you in creating an efficient new Help Desk or improving your established organization, selecting or modifying Help Desk application software to meet the particular needs of your company, or adding occasional phone support personnel to reinforce your internal Help Desk Call Center group during high-demand events such as software transitions, mass updates, or installing brand new business software.

    Progent's Call Center team of seasoned network experts provides your workers in Bellevue Washington fast assistance from a reliable support resource with extensive experience providing telephone-based consulting and online repair service for computer environments powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Call Center recognition as a crucial contributor to business performance, and Progent's goal is to solve rather than just report technical problems.

  • Applications Services: Training, Custom Programming, and Integration
    Progent's Applications Consulting Team can supply remote and in-depth consulting expertise and education in special application areas that include ERP, MRP, custom programming for accounting packages, and CRM. Progent also can provide consulting, programming, and training for familiar Microsoft applications including CRM, Microsoft Project, Word, and Office Excel. To read additional information concerning Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

    Progent's Mac professionals can nurture the creative aspect of Macintosh systems by offering remote help services and training in graphics, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac creative tools including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with specific projects such as scanning or digitizing audio/video or configuring an audio/video post production lab.

    Remote Network Monitoring Support
    Progent offers companies in Bellevue Washington online computer system monitoring services powered by Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to suit your business so your network maintenance is proactive rather than reactive. By uncovering emerging issues before they expand into network outages, proactive monitoring can head off disruptive and expensive network failures. Progent can also provide help with system monitoring products like Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows systems, or networks based on a variety of operating systems.

How Your Bellevue Washington Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency online support with UNIX/Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Urgent Remote Help, telephone 1-800-993-9400, or refer to Contact Progent.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States
(425) 905-3006 Tukwila Network Support Services




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    Systems Management Server offers extra capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software by making it simpler to install system images, manage mobile computers, and run management utilities. In addition to advising you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can lower cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you define sensible procedures and standards to manage PDAs and smart mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes policies, procedures and technologies to keep your IT network protected.

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    Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and can build or enhance .NET applications quickly and at low cost.

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    24 Hour Cloud Backup Security Integration Services

    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical files, apps and VMs that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information.

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  • Remote Cybersecurity Company WatchGuard Firebox M290 Firewall Compliance Auditor WatchGuard Firebox M4800 Firewall
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    Progent's Office Word and Microsoft 365 Word experts offer a broad range of affordable online support services to assist you to manage and troubleshoot your legacy Microsoft Office Word solution or help you to upgrade to a current version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various versions of Office Word, interfacing Word with other Office applications such as Office Excel and Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and remote training customized for individuals or groups.

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    Progent's Reseller Program for IT Service Firms lets you use Progent's information technology experts while retaining your own service brand as a seamless arm of your IT services team.

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  • macOS Education
    Microsoft PowerPoint for Mac Training

    Progent can provide one-on-one training designed for people who wish to broaden their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for Mac applications.

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  • Open Now Computer Engineer ISR G2 Routers
    VPN Routers IT Consulting

    Cisco has designed a full product line of routers including routers designed to deliver the protection, bandwidth, and availability demanded by organizations from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.

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    Sun Solaris Consultant Services

    Progent's Sun Solaris platform consulting experts provide small and mid-size businesses and software developers support for administering and supporting Sun Solaris systems that run with Microsoft-based technology. Progent can give your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience provides you with an easy one-stop source to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

  • Urgent Systems Management Server Setup and Support SMS 2003 Upgrade Computer Consultants
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    Microsoft Excel for Mac Class

    Progent can provide onsite education customized for individuals who want to expand their understanding of the macOS and OS X operating system, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for macOS and Mac OS X application software.

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  • Remote Wireless Site Survey IT Consultant
    Wi-Fi RF Spectrum Analysis for Wi-Fi Support and Help

    Progent's wireless site survey and predictive modeling help you to plan, install and debug a Wi-Fi LAN optimized for your environment, providing you a wireless solution that delivers the reception, speed, density, QoS, data protection, and roaming capability your company needs. Wi-Fi survey services from Progent include online predictive analysis for planning a wireless network and onsite site survey services for validating, optimizing, and troubleshooting a functioning Wi-Fi LAN.

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  • SQL Server 2016 OLTP IT Services
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    Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security, uptime, BOYD integration, and built-in analytics and reporting. New features include PolyBase for processing relational and non-relational databases simultaneously for big data applications, Jason integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver remote and on-premises support to assist businesses of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and SCOM.

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    Progent's Help Desk outsourcing and co-sourcing service programs help organizations to cut costs and improve productivity.

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  • Ubuntu Linux, Sun Solaris, UNIX Support and Integration
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