Immediate Online Troubleshooting for Bellevue Washington Computer Systems
Fast Phone Technical Support for Bellevue NetworksFor businesses located in Bellevue Washington, Progent offers online help for information systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified engineers have provided remote troubleshooting to companies in all 50 states in the United States. (Check out testimonials from Progent's clients.) Progent also offers the expertise of Cisco CCIE-qualified engineers to solve challenging infrastructure problems, as well as the services of CISSP-certified security consultants to help with advanced security architecture and troubleshooting issues.

Progent's online technical support engineers offer exceptional leverage because they possess the real-world experience and have access to the advanced tools needed to resolve most information system problems rapidly. This reduces immediate costs because solutions use up minimal chargeable minutes. Remote help also eliminates the cost of dispatching an engineer to your office. Your organization saves additionally with incidental costs by minimizing or avoiding system outages and related losses due to business disruption, disgruntled customers and vendors, unproductive employees, and de-focused executives. Progent's advanced online technical support know-how is especially valuable for businesses that rely on public clouds for critical network infrastructure or applications like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be an alternative.

Progent's pricing model for remote support is structured to leverage your IT service investment. Progent bills by the minute for telephone-based consulting, so you owe just for the services that you receive. Unlike many remote service organizations, Progent requires no initialization charge or minimum payments. Progent's one-minute granularity and clean model for billing eliminate scenarios where quick fixes manage to turn into major bills. Progent's skill at dealing with problems quickly means your business spends less cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned an arsenal of optimized technologies and field-tested methodologies which promote the highest level of effectiveness for online technical support and troubleshooting for computer systems of any size. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access allows the engineers of Progent's remote service group to interface to your company's system remotely without breaching corporate security.

Progent's powerful technical support database application keeps thorough documentation describing all service that Progent's clients have been provided. Progent's authorized consultants have the benefit of the history of support delivered to each customer by any consultant. This history of problems and fixes is organized as a quickly retrievable internal knowledge base that enables Progent's remote support professionals to communicate their knowledge with the whole team to ensure that the efficiency of Progent's technical support improves daily. Progent's extensive list of accreditations and close relationships with major vendors including Cisco and Microsoft open up additional extensive support databases and allow priority access to vendors' in-house support staff so Progent's online service specialists are able to find optimal resolutions promptly.

Online support services offered by Progent to companies in Bellevue Washington include:

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, fixed-price services designed to enable small and medium-size organizations to utilize the same best-of-breed IT solutions used by many of the industry's top corporations. Progent's ProSight series of outsourced network management services addresses all key areas of modern networking such as email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior-based analysis technology to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the complete malware attack progression including blocking, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer economical in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also help your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with leading backup/restore technology companies to create ProSight Data Protection Services (DPS), a selection of subscription-based management offerings that provide backup-as-a-service. ProSight DPS services automate and monitor your data backup processes and enable transparent backup and fast recovery of vital files, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss resulting from equipment breakdown, natural disasters, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or software glitches. Managed backup services in the ProSight Data Protection Services product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed backup services are most appropriate for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management offer businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your dynamic IT system. In addition to optimizing the security and reliability of your computer network, Progent's software/firmware update management services free up time for your IT staff to focus on more strategic initiatives and activities that derive maximum business value from your network. Find out more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Remediation, and Secure Single Sign-on (SSO)
    Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices. With 2FA, whenever you sign into a secured online account and enter your password you are requested to confirm your identity via a unit that only you possess and that uses a different network channel. A wide selection of devices can be utilized for this added form of ID validation including a smartphone or watch, a hardware token, a landline phone, etc. You may designate multiple verification devices. To find out more about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing line of real-time and in-depth reporting plug-ins designed to integrate with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize critical issues like spotty support follow-through or machines with out-of-date AVs. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to deliver centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, reconfigure and debug their networking appliances like routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your Progent consultant so that all looming issues can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved easily to a different hosting solution without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save as much as 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their network. Based on some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) environment. Both also include one year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with information security regulations, more efficient utilization of network resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. Read more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's ability to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup environment that meets your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent offers the services of seasoned online consulting professionals for special information technology projects. Billing charges for ongoing consulting projects are determined according to the qualifications of the engineers assigned. Progent's experience with these special fields of computer technology allows clients to complete critical initiatives economically and on schedule. Progent's special remote engineering services include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center support alternatives for companies with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Call Center services, co-managed Helpdesk services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive solution that manages all facets of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers service desk support at a substantial discount off Progent's normal desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle the most problems.

    Progent's Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution built around the top PSA platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center team of veteran network professionals gives your computer users in Bellevue Washington immediate communication with a large network service group with substantial background offering phone help and online repair service for IT systems that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Help Desk perception as a major enabler of business productivity, and Progent's policy is to solve instead of merely track network issues.

  • Applications Services: Education, Customization, and Integration
    Progent's Applications Consulting staff can supply phone-based and in-depth engineering expertise and training in special business application areas including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, custom programming, and education for Microsoft applications including Microsoft CRM, Project, Microsoft 365 Word, and Office Excel. To find out more about Progent's consulting, custom programming, and training services, visit Progent's Business Application Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud environments through advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consultants can provide advanced remote and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of Microsoft System Center2, expand or optimize an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers businesses in Bellevue Washington online IT infrastructure monitoring and reporting by providing System Center Operations Manager consulting services. Progent can tune SCOM to suit your business so that your IT support is proactive rather than reactive. By detecting potential issues before they grow into crashes, remote monitoring can ward off inconvenient and expensive information system breakdowns. Progent can also utilize system monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft environments, or networks that support multiple OS platforms.
How Your Bellevue Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent online assistance with Microsoft, macOS and OS X, or Linux computer systems, visit Progent's Urgent Online Help, phone 1-800-993-9400, or visit Contact Progent. For businesses and new businesses in Bellevue Washington, Progent's online computer support engineers can deliver professional and cost-effective system help whenever your organization requires it. Over two decades of providing online technical assistance has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire world-class troubleshooting capability and to fine tune online access tools to fix computer problems rapidly while eliminating the cost and lost productivity associated with in-person support calls.

Even if your Bellevue office relies on a regular independent consultant or employs a full time organization that can deal with typical computer issues, Progent's Microsoft and Cisco certified engineers can provide an easy and seamless remote expansion of your on-site resources for situations when your regular IT support personnel either don't have the bandwidth or the expertise to deal with sudden network emergencies or particularly complicated integration projects.

Details of Progent's Online Network Support for Bellevue Washington
Progent's online help, remote repair, network security expertise, and network administration services offer businesses in Bellevue Washington the greatest leverage for your support budget. Whether you require occasional phone help and Internet-based troubleshooting or full-time Help Desk call center support and system administration, Progent's experts can deliver your company enterprise-level network support while permitting you to eliminate the cost and hassle of maintaining a large internal IT staff. Highlights of Progent's online help services include:

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, range of IT background, refined support tools, and familiarity with corporate IT allow offices to escape the pitfalls of exclusive reliance on smaller service firms, independent freelance service providers, or limited in-house IT help.

Progent stands out by offering:

  • Proven Methodology
    Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry background, in the trenches of IT support, performing a broad variety of technical tasks for a large array of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its consulting team. This ensures that you get not only expert technical skills, but also a consultant with proven methods for using computer knowledge to solve real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for remote service and on-premises visits by the minute. Consequently, you owe only for delivered support. Progent does not impose a higher rate for after-hours or urgent service, and inside California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. In addition, Progent imposes no initialization fee and requires no retainer for services provided during normal business hours. Many service firms demand large minimum payments or charge for each quarter hour or longer. Progent's fine granularity eliminates large bills for fast repairs so you will not be forced to permit minor problems to stay unaddressed.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to handle problems that are within their scope, Progent can concentrate on providing hard-to-find services where Progent faces few competitors. Businesses who work with trusted freelance consultants or who employ in-house support staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, secure, and efficient.

  • Remote Server Monitoring with MS Operations Manager
    Progent is one of the only IT service companies to provide 24x7 system tracking services powered by MS System Center Operations Manager. MS System Center Operations Manager causes your network maintenance to be proactive instead of reactive. By revealing potential problems before they cause downtime, system monitoring can keep your information network from stressful and expensive availability disruptions.
How Does My Business Start Getting Remote Computer Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, go to Immediate Online Support.



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    Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or onsite configuration and debugging support to assist you to design, implement, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless access points to work with your unique office layout, building structure, and expected network traffic.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior machine learning technology from SentinelOne to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats.

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    Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical storage device built by Barracuda or a software-based appliance with similar features but which uses your own storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist you to design, integrate, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology.

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    Progent's certified Windows 2000 Server experts offer computer help and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and troubleshooting offerings include system design, deployment, documentation, local and remote support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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    Progent can deliver a wide range of cost-effective support services to assist you to install, integrate, troubleshoot, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote help for individual computers or notebooks or help you to plan and carry out a company-wide migration to new or revised OS software and business applications. Progent can also provide engineers and technical workers to assist your company to plan for and complete a company relocation or merger organized to cause minimal interruption to your productivity.

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    SQL Server 2014 incorporates major improvements in critical areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite services such as planning, deployment, management, remediation, and application development expertise to help businesses of any size to realize fast return from their SQL Server 2014 investment.

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    Progent can help businesses of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline network administration and reduce hardware expense. Azure offers a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure you sidestep the typical errors small companies make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.

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    Progent's Cisco CCIE-certified networking consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Microsoft-certified consultants can help your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older device management solution or help you to modify your existing SCCM 2012 environment to accommodate your evolving IT requirements. Also, Progent can help you to build an infrastructure that extracts the most value from SCCM by providing expertise with associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services, and IIS.

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    Progent's Wireless Consulting Services provide a convenient, affordable way for companies of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    The cluster technology incorporated into the Datacenter and Enterprise versions of Windows Server 2008 is radically redesigned to streamline the deployment, configuration, and administration of server clusters that offer greater levels of network availability, security, performance, and flexibility. New or enhanced features include cluster Validation, revamped configuration and deployment, improved cluster administration, redesigned cluster architecture for maximum availability, better security and quorum structure, elimination of failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company assess the business benefits of failover clusters, plan and implement an installation, train your IT personnel to administer your failover clusters, provide continuing consulting and technical help services, and produce and test a business continuity procedure.

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