Fast Remote Troubleshooting for Bellevue Washington Computer Networks
Immediate Phone Support for Bellevue SystemsFor companies in Bellevue Washington, Progent offers online technical support for information systems powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in all 50 states in the U.S. (Check out recommendations from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists to handle challenging infrastructure issues, as well as the assistance of CISA and CISSP-accredited security consultants to handle high-level security design and troubleshooting issues.

Progent's online technical support engineers provide excellent leverage because they have the practical background and have access to the advanced tools required to resolve most network issues rapidly. This reduces immediate expenses since solutions accumulate minimal chargeable consulting minutes. Remote help also avoids the cost of dispatching an engineer to your office. Your company benefits additionally in indirect costs by minimizing or eliminating network outages and associated costs stemming from business disruption, upset customers and vendors, idle employees, and de-focused management. Progent's advanced online technical support know-how is especially valuable for businesses that depend on public clouds for critical infrastructure or applications such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be an alternative.

Progent's pricing model for remote support is structured to leverage your network support investment. Progent bills by the minute for phone assistance, so you owe exclusively for the services that you actually get. In contrast to many online service companies, Progent asks for no initialization charge or minimum job duration. Progent's one-minute granularity and clean model for pricing do away with situations where quick fixes somehow turn into big tabs. Progent's penchant for disposing of technical issues quickly means you saves cash.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has fine tuned a collection of customized technologies and field-tested processes which promote the maximum level of efficiency for remote engineering help and repair for computer systems of any size. Progent's Technical Response Center can link to your company's network without violating system security.

Progent's advanced customer support reporting application includes comprehensive documentation of all service that Progent's clients have been provided. Progent's staff engineers have access to the details of all help provided to every client by every Progent consultant. This database of problems and solutions is structured as a conveniently accessible proprietary database that permits Progent's remote support engineers to share their knowledge company-wide to ensure that the efficiency of Progent's support grows daily. Progent's extensive list of certifications and working associations with major industry leaders such as Cisco and Microsoft open up other extensive technical support databases and allow fast response from manufacturers' in-house engineering staff with the result that Progent's online service specialists can determine the best solutions promptly.

Remote technical support services offered by Progent to companies in Bellevue Washington include:

ProSight Managed IT Services for Small and Mid-size Organizations
Progent provides a family of affordable, fixed-price services designed to enable small and medium-size organizations to utilize the same advanced technology used by some of the industry's leading corporations. Progent's ProSight series of network management outsourcing services addresses all key aspects of information technology including email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, reconfigure and debug their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating tedious network management activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing suite of in-depth management reporting tools created to work with the leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize key issues such as spotty support follow-through or endpoints with out-of-date AVs. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, reduces management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a selection of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and track your data backup processes and allow non-disruptive backup and fast recovery of critical files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, human error, ill-intentioned insiders, or application bugs. Managed services in the ProSight DPS selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide centralized management and comprehensive protection for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight MFA with Duo: ID Confirmation, Endpoint Remediation, and Secure Single Sign-on (SSO)
    Progent's Duo MFA services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you log into a secured online account and enter your password you are asked to verify your identity on a unit that only you have and that uses a separate network channel. A wide selection of out-of-band devices can be utilized as this added means of ID validation including a smartphone or watch, a hardware/software token, a landline telephone, etc. You may designate multiple validation devices. For more information about ProSight Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services.

  • ProSight Co-Managed Support: Outsourced and Shared Help Center Services
    Progent's Co-managed Help Desk Service provides a transparent supplement to your internal IT support organization. End user access to the Service Desk, delivery of support, issue escalation, trouble ticket generation and tracking, performance measurement, and maintenance of the service database are cohesive whether issues are taken care of by your corporate network support resources, by Progent, or by a combination. You have complete flexibility to extend or shrink your share of support work as needed. Progent takes care of initial deployment and onboarding of the professional services automation (PSA) software as well as workflow documentation, testing and education. For more information about ProSight Shared Call Desk, refer to ProSight Shared Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior analysis technology to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the complete threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your ever-evolving information system. Besides optimizing the security and reliability of your computer environment, Progent's patch management services permit your in-house IT staff to focus on line-of-business projects and activities that derive maximum business value from your network. Learn more about Progent's patch management support services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can save as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, improved compliance with information security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery consultant. The interview is designed to evaluate your organization's ability either to stop or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup/recovery system that aligns with your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting professionals for contract IT programs. Progent's rates for longer-term development or consulting projects are determined based on the qualifications of the engineers involved. Progent's experience with these important fields of computer technology allows clients to complete critical projects economically and on schedule. Progent's project-based online engineering services include:

  • Help Desk Services
    Progent's Call Center support programs for businesses with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Help Desk Call Center services, co-managed Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that handles all facets of online Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers help desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progent's Call Center consulting expertise can support you in establishing an effective new Help Desk Call Center or revamping your existing one, evaluating or enhancing Help Desk Call Center software to meet the particular needs of your business, or adding temporary online staff to supplement your existing Help Desk Call Center group to deal with unusually busy events like software transitions, mass updates, or installing brand new business software.

    Progent's Help Desk Call Center staff of seasoned information technology professionals provides your clients in Bellevue Washington immediate access to an effective network service resource with substantial experience delivering phone help and online diagnostics for networks that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's mission is to earn the Help Desk Call Center the reputation as a crucial enabler of business performance, and Progent's policy is to resolve and not just document technical problems.

  • Business Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Consulting Team offers phone-based advanced consulting support and education in special application fields that include ERP, MRP, custom financial systems, and CRM. Progent also can deliver expertise, customization, and training for popular Microsoft business applications including CRM, MS Office Project, Microsoft 365 Word, and Office Excel. To read additional information about Progent's consulting, customization, and training services, go to Progent's Applications Experts Team.

  • Unified and Automated Management of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2022, Windows 10 and Windows 11; cohesive management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center consulting experts can provide advanced online and on-premises expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and install a new deployment of Microsoft System Center2, extend or tune your current one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver organizations in Bellevue Washington online IT infrastructure monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can tune Operations Manager to accommodate your business so that your IT support is proactive and automated. By detecting emerging problems before they cause crashes, automated monitoring can avoid stressful and costly network failures. Progent can also assist with system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows environments, or systems powered by multiple operating systems.
How Your Bellevue Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent online help with Microsoft Windows, macOS and OS X, or Linux/UNIX networks, visit Progent's Urgent Phone-Based Support, phone 1-800-993-9400, or refer to Contact Progent. For companies and new businesses in Bellevue Washington, Progent's online network support engineers can provide professional and cost-effective system help whenever your company has to have it. More than two decades of providing online tech support has earned Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting capability and to fine tune online access tools to fix network problems quickly while avoiding the expense and lost productivity associated with in-person support calls.

Even if your Bellevue company works with a local independent support technician or maintains an in-house organization that know how to handle the majority of network problems, Progent's Microsoft certified engineers are available to offer an easy and transparent virtual extension of your local resources for situations when your usual IT support personnel either don't have the time or the expertise to handle sudden network crises or especially tough integration problems.

Details of Progent's Remote Network Support for Bellevue Washington
Progent's phone help, Internet-based repair, system security consulting, and system administration services give businesses in Bellevue Washington the greatest leverage for your IT investment. Whether you need one-time phone help and remote troubleshooting or ongoing Help Desk call center services and system administration, Progent's experts can provide your business world class network support while permitting you to avoid the expense and hassle of running a large internal IT staff. Key features of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, breadth of technical knowledge, fine tuned support tools, and familiarity with corporate IT enable offices to avoid the pitfalls of excessive reliance on smaller consulting organizations, individual freelance consultants, or limited in-house resources.

Progent adds value by offering:

How Does Our Company Begin Getting Online Network Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, go to Immediate Network Support.



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    SCVMM Planning Technical Consultant

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  • Consult Virtual Machine Hosting
    ProSight Virtual Hosting Consult

    Progent's ProSight Virtual Hosting service combines proven virtualization technology, a world-class data center facility, and the support services of Progent's Microsoft-certified engineering team to provide small companies with a complete information technology outsourcing solution that improves network dependability and security, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and key application servers supported within a secure and reliable data center on a high-performance, high-availability virtual server set up and supported by Progent's network service professionals.

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    Progent can assist you in all phases of your migration to Exchange 2016 including planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of affordable remote consulting services to help your organization to maintain your current Microsoft Word solution or assist you to move to a newer release of Office Word. Services available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between various versions of Office Word, interfacing Office Word with different Microsoft Office applications such as Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and remote training classes customized for your special requirements.

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    Progent can provide cost-effective online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid cloud environments that seamlessly integrate Amazon AWS resources. Progent offers as-needed support to assist you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing services to help you move to the Amazon AWS platform on schedule and within budget.

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    Progent offers small and mid-size companies overflow or comprehensive Help Desk support for at-home workers.

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    Citrix has developed a powerful family of platforms that provide enterprise-class manageability, scalability, and performance for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the business benefits of Citrix virtualization products and show you how to plan, test, deploy, optimize, and support Citrix virtualization platforms.

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    Cisco's Small Business 100, 300 and 500 series of access points are Linux-based devices engineered as entry-level wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or on-premises integration and debugging support to help your organization to plan, configure, upgrade, tune, manage and debug Cisco Small Business Wi-Fi access point deployments of any size or architecture.

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    Progent's Apple Mac experts can promote the creative facets of Mac computing by offering help services and education in imaging, sound, and motion video. Progent's consultants can provide help in a variety of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.

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    Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.

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    Progent can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to get an unbiased evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the configuration of your core network assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable and safer AD implementation. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These advantages can include simpler management, better compliance with government and industry security standards, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and higher availability.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800

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    Progent's IT outsourcing packages offer affordable network support for small organizations. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or creating an on-line business solution, outsourcing your network technical services can contain expenses and minimize uncertainties, permitting network service expenses to grow in a more linear and controlled manner than is feasible by building up a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust system foundation for your critical business software based on Microsoft Windows.

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    Progent's Cisco-certified CCIE network experts can assist your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.

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    Progent's certified Windows Server 2022 experts can assist your company to plan and implement an efficient migration to Windows Server 2022 that features high availability and that is based on an on-premises network model or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.

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  • Trainer Microsoft Excel for Mac
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    Progent offers one-on-one education designed for individuals who wish to expand their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for Mac application software.

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    Progent's Microsoft-certified engineers can assist you to streamline desktop update and patch deployment by providing support for administration tools like System Center Configuration Manager 2007, Systems Management Server 2003, and WSUS.


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