Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones were once one of the most popular solutions for achieving location-independent access to email, calendars, web-based applications, and other vital business information. Progent offers Belo Horizonte, Minas Gerais companies the services of BlackBerry-premier experts who can help organizations to manage their BlackBerry deployments or transition smoothly to a more popular mobile platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for companies of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations frequently resort to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry environments affordably and effectively, doing away with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's proven online service delivery capabilities, gives small companies an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management tools so you can track and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and safely.

Belo Horizonte Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Belo Horizonte metro area.

Onsite IT Consulting
Progent locations in Belo Horizonte Metro

City Address Phone Link
Belo Horizonte Rua dos Timbiras, 2683, Funcionários
Belo Horizonte, MG 30140-061
Brazil
+55 (31) 3956 0533 Belo Horizonte Network Support Services


Technical Services for BlackBerry BES Server
RIM's high-end platform for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool allows Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive emails that stay encrypted during transit to ensure maximum security. BlackBerry BES Server also streamlines a broad selection of crucial administrative jobs ranging from smartphone deployment and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage user configurations with BES Server's vast selection of policies

Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry Enterprise Server to implement important tasks not supported by the entry-level BES Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability architecture based on VMware
  • Install BlackBerry devices remotely
  • Set specialized management roles
  • Monitor and analyze the overall health of your system

Professional BlackBerry Consulting Support Services Offered Online from Progent
Progent's authorized BlackBerry engineers are accessible online to provide prompt assistance to businesses in the Belo Horizonte area or anywhere in Minas Gerais. Progent's experienced remote technical support experts have helped IT organizations resolve computer problems and cut support costs in each state in the country and built a large base of loyal clients. (See Progent's customer testimonials.)

Progent can provide online consulting support for a broad array of issues associated with BlackBerry software and devices including wireless synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned experts can in addition help you to resolve a broad array of issues associated with synchronization, device detection, messaging consistency, web access, wireless connectivity, IM, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote technical assistance for small company IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs low and, by solving issues promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important tasks such as resolving enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, implementing over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help your company to define and install sensible security options.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer has expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Expert
If you wish to contact Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.



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    Progent's pricing model is to bill for phone service and on-premises help by the minute. As a result, you owe just for delivered support. Progent does not demand a higher rate for after-hours or priority support, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no initialization fee and requires no retainer for services provided during regular working hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast solutions so you will not be forced to permit simple problems to stay unaddressed.

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    Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other email components to reduce hardware expense and administrative hassle. You can configure Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote technical support to assist your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, design a solution that fits your functional requirements and IT budget, implement an efficient move from your existing Exchange system to one that incorporates Exchange Online, train your management team and users, and provide as-needed consulting and technical support.

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    Progent's Apple Mac consultants can promote the creative facets of Mac computing by providing help services and training in imaging, sound, and motion video. Progent's support professionals offer expertise in a variety of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.

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  • Microsoft Expert Microsoft Office Communications Server IT Services MS Office Communications Server 2007 Professional
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    Online Help ProSight Server and Desktop RMM

    ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by tracking the state of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to disrupt your business.

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  • Microsoft ISA Server 2006 On-site Support Microsoft Certified Expert ISA 2006 Technology Consulting Services
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  • Open Now Juniper SRX5800 Firewall Network Security Evaluation
    Juniper SRX Series Firewall Network Security Audit

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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  • Microsoft SharePoint Server 2007 Specialists Belo Horizonte, State of Minas Gerais Onsite Technical Support Microsoft SharePoint Server
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  • Microsoft Windows 2003 Technology Consulting Services Computer Consultants Microsoft Windows 2003
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  • Nephilim Ransomware Hot Line Belo Horizonte, Minas Gerais WannaCry Ransomware Hot Line
  • Network Consulting Aironet 3800 Access Point 24-7 Cisco Prime Infrastructure Online Support
  • Non-stop Interoffice Connectivity Computer Consultant Fault-tolerant Interoffice Connections Consultant
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  • Offsite Workers Support Services Call Desk for at Home Workforce Technology Consulting Services
  • On-site Support Android Remote Desktop Connection Android security Consultant Services
  • Online Help Microsoft Windows Server 2012R2 Windows Server 2012 R2 Multitenancy Integration
  • Belo Horizonte-Contagem BlackBerry Wireless Technology Consulting
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  • 24 Hour Cloud Backup Security Remote Technical Support
    ProSight DPS ECHO Backup and Recovery Services Engineer

    ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital data, applications and VMs that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data.

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    2500 Wireless Controller Troubleshooting

    Cisco's {Catalyst Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing wireless uptime with rapid failover, and strengthening security by detecting cyber threats and filtering traffic content based on user class and location. Progent can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller technology.

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    Progent's seasoned ransomware recovery consultants can assist you to rebuild an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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    Microsoft Firewall Troubleshooting

    Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds configuring Microsoft ISA Server-based security installations for IT networks with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Urgent MS SQL Server Development

    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast creation of a new generation of high-end applications that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.

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    Progent's Microsoft-certified engineers can provide affordable online and on-premises support to implement your upgrade to Exchange 2010, produce comprehensive documentation of your new email system, educate your network support team and end users to get them up to speed quickly on Exchange Server 2010, and provide ongoing management services and technical help. Progent can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

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    Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate efficiently from legacy appliances to modern devices.

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  • Risk Assessment Online Support Services CRISC Risk Evaluation Computer Consultant
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    System Center 2016 and Skype for Business Integration Troubleshooting

    Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced IT service packages, small and midsize organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business networks world-class availability, security, and performance.

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    SharePoint Information Technology Consulting

    Progent's Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint provides a central location for your workers or customers to access, organize, share and manipulate useful information, files, and software and to communicate with other people. SharePoint allows quicker and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and projects with the data they've developed in a way that makes data easy to find, download and apply. Progent's SharePoint consultants can assist your organization to support your current SharePoint ecosystem or migrate to the current version of SharePoint.

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  • SMS Server Migration Outsourcing Microsoft Technical Consultant SMS Server 2003 Migration
  • SQL Server 2008 Remote Consulting SQL 2008 Technical Support
  • BlackBerry Wireless Migration Company Belo Horizonte, MG
  • SQL Server 2012 Reporting Services Information Technology Consulting PowerPivot for Excel Professionals
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    Progent offers national urgent help and troubleshooting services for companies that run UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX and Microsoft Windows technology. Remote network consulting offers maximum return for your IT budget by preserving user productivity and limiting the hours billed for network analysis and repair. Sophisticated online support technology and experienced service specialists and engineers allow Progent to handle the majority of network issues without squandering time and money by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a mix of telephone help and online access. Progent can make available Cisco certified CCIE network engineers and CISM premier security professionals to assist with the toughest network issues.

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  • Server Monitoring Consultancy Top Ranked Consultants Server Monitoring

  • ISR Routers Specialist
    Immediate Support Outsourcing ISR 4000 Router

    Cisco has developed an extensive array of routers that includes appliances designed to deliver the security, bandwidth, and reliability required by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.

  • Server Training Windows Training
  • Service Database Support Outsourcing Services Documentation Technology Consulting
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  • Small Business Engineer Small Office Network Help and Support

  • Ekahau Wi-Fi Site Survey and Design IT Consultant
    Ekahau Analyzer Wi-Fi Network Troubleshooting IT Consultants

    Progent's Ekahau-certified Wi-Fi consultants can help you to plan, install, optimize, manage and debug a Wi-Fi solution optimized for your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF measurement.

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    Open Now Windows 2003 Computer Consultants

    The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 11 years of support in Microsoft technology, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with planning, deploying, managing and troubleshooting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.

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    Security Penetration Testing Cybersecurity Companies

    Stealth intrusion testing is a key part of any comprehensive IT system security strategy. Progent's security experts can run extensive penetration checks without the awareness of your company's internal network support resources. Unannounced penetration testing shows whether existing security defense tools such as intrusion incident warnings and event log monitoring are properly set up and actively observed. Progent can provide ongoing automatic penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, missing patches, and unsound product defaults can be combined by hackers into the multi-front attacks typical of modern strains of ransomware.

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  • Symantec Firewall Cybersecurity Contractor Protection Symantec VelociRaptor
  • Technical Support Services SQL Server Analysis Services SQL Server 2014 In-memory OLTP Information Technology Consulting
  • Technology Consulting Online Wireless Site Survey Wireless Site Survey Computer Consulting
  • Teleworker Collaboration Software Consulting Teleworker Collaboration Software Consultant
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  • Top Ranked Cisco Switch Small Business IT Consulting Company Cisco CCIE Online Migration
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  • On-site Support Project Methodology
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    When conducting consulting projects for corporate customers, Progent follows a structured methodology based on defined milestones so as to meet budgetary, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert deployment. All facets are recorded to make available a comprehensive summary of IT services performed and to help in downstream system support.

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  • Barracuda Networks Firewalls Network Consultant
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    Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and Zero-Trust protection along with centralized management throughout your whole enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the skill to serve as your single resource for technical help, administration, training, and security expertise.

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  • Windows Server 2016 Storage Spaces Direct Computer Consulting Expert Microsoft Certified Windows Server 2016 PowerShell Technology Consulting
  • Windows Virtual Desktop for Mac Specialists Remote Troubleshooting Windows PC Simulation on Apple macOS
  • Windows and UNIX Services Solaris with Windows Services
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  • Private Cloud Integration Consultant Services
    ProSight Virtual Server Private Cloud Hosting Professional

    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest level of dependability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are based on proven virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.

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