Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining location-independent connectivity to email, calendars, web programs, and other vital business information. Progent offers Belo Horizonte, Minas Gerais companies the expertise of BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or transition smoothly to a more popular mobile platform.
As the complexity of small business networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for companies regardless of size, effective integration and maintenance of BlackBerry solutions has grown increasingly difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small organizations often resort to outside support firms who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry environments economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, coupled with Progent's efficient remote service delivery model, gives small companies an affordable alternative for integrating BlackBerry products seamlessly into their business information system.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and support BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and safely.
Belo Horizonte Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Belo Horizonte metro area.
|Belo Horizonte||Rua dos Timbiras, 2683, Funcionários
Belo Horizonte, MG 30140-061
|+55 (31) 3956 0533||Belo Horizonte Network Support Services|
Technical Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Exchange Server, Lotus, or Groupwise users to send and receive emails that are encrypted in wireless transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of crucial administrative jobs that span from BlackBerry setup and updates to mobile security and high availability.
Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry BES Server to do basic tasks like:
Progent's BlackBerry-certified consultants can also help your company to use BlackBerry BES Server to implement key tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:
Professional RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to provide prompt assistance to businesses in the Belo Horizonte area or anywhere in Minas Gerais. Progent's experienced online consulting team has helped IT organizations solve computer issues and reduce IT service costs in every state in the country and established a substantial base of satisfied clients. (See Progent's customer testimonials.)
Progent can provide online assistance for a broad array of issues related to RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can also assist you to resolve a wide range of issues associated with synchronization, device recognition, messaging reconciliation, web access, wireless connections, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a top innovator in providing countrywide online support for small business IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support expenses low and, by resolving issues promptly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, implementing wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help your company to define and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, system design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a wireless system that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration approach and physical components meet your requirements, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions concerning alternatives for software editions, server hardware and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry-certified expert can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to run company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.
Contact Progent for Help from a BlackBerry-Certified Specialist
To get in touch with Progent about technical help for BlackBerry wireless technology, call