Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most popular solutions for maintaining location-independent access to email, calendars, web-based programs, and other critical business data. Progent can provide Belo Horizonte, Minas Gerais businesses support from BlackBerry-premier consultants who can assist companies to manage their BlackBerry environments or migrate smoothly to a current mobile solution.
As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, effective integration and support of BlackBerry technology has become increasingly challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven remote service delivery model, gives small companies an affordable alternative for integrating RIM BlackBerry products seamlessly into their information system.
Progent's experts can help you with SQL Server 2019 integration support, SQL Server 2016 management support, and Exchange Server setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Belo Horizonte Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Belo Horizonte metro area.
City | Address | Phone | Link |
Belo Horizonte | Rua dos Timbiras, 2683, Funcionários Belo Horizonte, MG 30140-061 Brazil |
+55 (31) 3956 0533 | Belo Horizonte Network Support Services |
Consulting and Technical Services for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during wireless transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a broad selection of key management jobs ranging from smartphone setup and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to use BlackBerry BES Server to do routine tasks like:
Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to implement key tasks not available with the entry-level BES Server Express. These procedures include:
Professional RIM BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to deliver prompt technical help to businesses in the Belo Horizonte region or throughout Minas Gerais. Progent's experienced online technical support experts have helped IT organizations solve network problems and cut support costs in every state in the U.S. and built a large base of loyal clients. (See Progent's customer testimonials.)
Progent offers online help for a broad selection of issues associated with RIM BlackBerry software and devices including synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned experts can in addition help your company to troubleshoot a wide array of problems concerning synchronization, device detection, messaging reconciliation, web browsing, mobile connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote support for small office IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support costs at a minimum and, by dealing with issues quickly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also help you to use administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and help your company to select and install sensible security configurations.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements analysis, solution architecture, roll-out strategy and implementation, performance tuning, design of a high-availability environment, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help you to determine which management model and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software editions, server hardware and storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry expert can help you to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Qualified Expert
If you wish to get in touch with Progent about engineering assistance for BlackBerry wireless solutions, phone