Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most successful products for maintaining location-independent access to email, calendars, web applications, and other vital business information. Progent can provide Belo Horizonte, Minas Gerais companies the services of BlackBerry-premier professionals who can help businesses to manage their BlackBerry deployments or migrate efficiently to a current smartphone solution.
As the complexity of small company IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has become the norm for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has become more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses frequently resort to external support firms who specialize in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's proven online service delivery model, gives small companies a budget-friendly solution for integrating RIM BlackBerry products productively into their IT network.
Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered quickly and safely.
Belo Horizonte Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Belo Horizonte metro area.
Progent locations in Belo Horizonte Metro
Consulting and Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and support of BlackBerry wireless handsets, providing a single platform for handling key tasks like device deployment, upgrades, and deactivation while also providing a solid foundation for security and fault tolerance. BlackBerry BES Server supports seamless integration between Microsoft Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry smartphones and allows wireless synchronization.
BlackBerry BES Server includes a wealth of security options beginning with advanced data encryption of messages transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also permits excellent versatility in selecting levels of security to meet the special requirements of your company's network. Progent's BlackBerry certified engineers can help you to select powerful security features and activate them remotely. Examples of these wirelessly selectable security settings include:
- Disable a smartphone
- Wipe data from a lost or stolen BlackBerry device
- Lock out Bluetooth
- Activate internal protection against malware
BES Server also offers versatility in selecting how to keep users from installing or running unsecure or unauthorized applications. Progent can assist you to choose protective techniques such as:
- List exactly what programs are allowed on the device
- Block third-party software from allocating non-volatile memory on the device
- Select which resources third-party applications can access on the smartphone
- Limit the types of connections external software running on the BlackBerry smartphone can initialize
- Prevent all external programs from being loaded or executed on the BlackBerry device
How Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can also assist your business to troubleshoot a broad range of problems associated with synchronization, device detection, email reconciliation, web browsing, wireless connections, IM, desktop software configuration, and Desktop Redirector.
As a leader in delivering countrywide online support for small business IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support costs at a minimum and, by handling issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry consultants can also help you to use management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to select and implement sensible security options.
Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Professional
To contact Progent about engineering support for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.