Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful solutions for maintaining anytime-anywhere access to email, calendars, web applications, and other vital business information. Progent can provide Belo Horizonte, Minas Gerais companies the expertise of BlackBerry-premier experts who can assist businesses to manage their BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of any size, effective integration and support of RIM BlackBerry technology has become increasingly difficult. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses often turn to external support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient remote support model, gives small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their business information system.
Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you monitor and support BlackBerry devices throughout your company, define security policies that make sense for your company, customize mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
Belo Horizonte Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Belo Horizonte metro area.
Progent locations in Belo Horizonte Metro
Technical Support for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange, Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted in transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of vital management tasks ranging from BlackBerry deployment and updates to wireless security and high availability.
Progent's BlackBerry-premier consultants can show you how to use BlackBerry Enterprise Server to do routine tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Update BlackBerry smartphone software remotely
- Manage client configurations with BES Server's vast library of IT policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to implement important tasks not supported by the less advanced BES Server Express. These tasks include:
- Configure and support BlackBerry's high-availability architecture based on VMware
- Deploy BlackBerry devices wirelessly
- Set custom administration roles
- Monitor and analyze the integrity of your solution
Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can in addition help your company to resolve a wide array of issues concerning synchronization, device detection, email consistency, web browsing, mobile connections, IM, desktop application configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online help for small office networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs low and, by resolving problems quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry consultant has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and delete BlackBerry device users on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the MDS and IM, install access control lists, control Microsoft Exchange Server data flow, create, edit, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs assessment, system architecture, installation strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a mobile wireless environment that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help you to decide which administration approach and physical components match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices about options for software versions, server hardware and storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can help your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.
Call or Email Progent for Assistance from a BlackBerry-Qualified Professional
In order to contact Progent about engineering assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.