Immediate Online Support for Belo Horizonte Minas Gerais Computer Networks
Immediate Phone Technical Support for Belo Horizonte SystemsFor businesses in Belo Horizonte Minas Gerais, Progent offers online help for networks powered by Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier professionals have provided online troubleshooting to companies in all 50 states in the United States. (See recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified engineers to handle challenging infrastructure problems, as well as the assistance of CISA and CISSP-qualified security experts to help with advanced security architecture and troubleshooting jobs.

Progent's remote technical support experts offer excellent leverage due to the fact that they possess the practical background and have access to the sophisticated tools needed to resolve most information system issues quickly. This lowers direct expenses since solutions require minimal chargeable minutes. Online support also eliminates the cost of sending an engineer to your office. Your company saves additionally with indirect expenses by reducing or avoiding system outages and related costs stemming from business disruption, disgruntled clients, idle workers, and de-focused management. Progent's advanced online consulting experience is especially helpful in environments that rely on public clouds for vital network infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite tech support may not be an option.

Progent's billing model for remote help is designed to leverage your network support dollar. Progent charges per minute for phone consulting, so you pay exclusively for the support that you actually get. In contrast to many remote service organizations, Progent imposes no initialization fee or minimum fees. Progent's one-minute billing unit and simple model for pricing prevent situations where fast repairs manage to end up as large bills. Progent's penchant for dealing with technical issues quickly means you saves cash.

Progent's Online Consulting and Technical Support Services
Over time, Progent has refined an array of customized technologies and proven processes that ensure the maximum degree of effectiveness for remote consulting and troubleshooting for IT networks of any size. Progent offers protected VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the experts of Progent's remote service group to connect to your company's environment without compromising network security.

Progent's advanced technical support reporting system keeps comprehensive records describing all service that Progent's clients have been provided. Progent's staff engineers have the benefit of the details of assistance delivered to every Progent customer by any engineer. This database of problems and repairs is structured as a conveniently exploitable support database that permits Progent's remote support professionals to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support improves daily. Progent's high-level accreditations and working relationships with major technology companies such as Cisco and Microsoft make available other vast technical support databases and permit fast access to manufacturers' in-house engineering staff with the result that Progent's remote service specialists can determine optimal solutions promptly.

Remote technical support services provided by Progent to companies in Belo Horizonte Minas Gerais include:

ProSight Subscription-based IT Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, flat-rate services intended to enable small and mid-size organizations to utilize the same best-of-breed technology deployed by many of the world's top enterprises. Progent's ProSight series of network monitoring and management services addresses all key areas of modern networking such as email protection, behavioral-based threat defense, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior-based analysis technology to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to manage the complete threat progression including protection, identification, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services (DPS), a family of subscription-based offerings that deliver backup-as-a-service. ProSight DPS services automate and track your backup processes and enable non-disruptive backup and rapid recovery of vital files, applications, images, plus VMs. ProSight DPS lets your business avoid data loss resulting from hardware failures, natural disasters, fire, cyber attacks like ransomware, user mistakes, ill-intentioned insiders, or software bugs. Managed services in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these managed services are most appropriate for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your dynamic IT network. Besides optimizing the protection and functionality of your computer environment, Progent's software/firmware update management services allow your in-house IT team to focus on more strategic projects and tasks that derive maximum business value from your network. Find out more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other personal devices. Using 2FA, whenever you sign into a protected application and give your password you are asked to confirm who you are via a unit that only you have and that uses a different ("out-of-band") network channel. A wide selection of devices can be utilized as this added means of authentication including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may register several validation devices. To find out more about Duo identity validation services, see Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of real-time and in-depth reporting utilities designed to work with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize key issues like inconsistent support follow-up or endpoints with out-of-date AVs. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to deliver centralized management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, track, reconfigure and debug their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require critical updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your network running efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management staff and your Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an objective assessment of the health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a cleaner Active Directory system. Both versions also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler management, improved compliance with government and industry security regulations, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your company's ability to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your existing cybersecurity posture and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup/recovery system that meets your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Available from Progent
Progent can provide the services of seasoned remote consulting experts for special IT projects. Progent's charges for longer-term development or consulting tasks are set according to the qualifications of the engineers assigned. Progent's experience with these important fields of information technology enables customers to execute major projects economically and on schedule. Progent's special remote engineering services include:

  • Call Center Services
    Progent's Help Desk support programs for companies with environments based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Services provide small businesses a complete solution that handles all aspects of remote desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent offers help desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent's Help Desk Call Center consulting support can assist you in building an effective new Help Desk or improving your existing organization, evaluating or customizing Help Desk Call Center software products to meet the particular needs of your business, or providing temporary phone support staff to reinforce your internal Help Desk Call Center resources during high-demand scenarios such as software transitions, mass upgrades, or installing brand new business software.

    Progent's Help Desk team of seasoned information technology experts provides your workers in Belo Horizonte Minas Gerais quick contact with a dependable technical support group with years of experience delivering phone consulting and online troubleshooting for computer environments that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's mission is to give the Call Center the reputation as a crucial driver of company productivity, and Progent's target is to fix rather than just track technical issues.

  • Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Experts Team offers online and in-depth engineering expertise and training in specific application areas including ERP, MRP, accounting system customization, and CRM. Progent also can provide expertise, customization, and training for popular Microsoft business applications such as CRM, MS Project, Office Word, and Office Excel. For more information about Progent's expertise, custom programming, and education offerings, see Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the management of hybrid cloud environments through advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center consultants can provide advanced remote and onsite expertise for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center2, expand or tune an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent offers companies in Belo Horizonte Minas Gerais online IT infrastructure monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can configure SCOM to suit your business so your network support is proactive and automated. By exposing looming problems before they cause crashes, automated monitoring can ward off inconvenient and expensive information system failures. Progent can also utilize network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft systems, or environments that incorporate multiple operating systems.
How Your Belo Horizonte Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency remote help with Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or see Contact Progent. For organizations and new businesses in Belo Horizonte Minas Gerais, Progent's phone-based computer support engineers are ready to deliver effective and affordable system support the moment your company has to have it. Over 20 years of offering remote technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop high-end troubleshooting skills and to fine tune remote access technology to fix network problems quickly while avoiding the cost and lost productivity associated with in-person support visits.

Even if your Belo Horizonte office works with a local independent support technician or employs an in-house organization that know how to handle ordinary network problems, Progent's Microsoft and Cisco certified engineers are available to offer a convenient and transparent remote expansion of your local resources in cases when your usual IT support personnel either don't have the availability or the knowledge to handle unexpected network emergencies or particularly complex integration projects.

Benefits of Progent's Network Help for Offices in Belo Horizonte Minas Gerais
Progent's online support services allow your Belo Horizonte company to have the advantages of timely, expert network support without the expense of maintaining a full-time IT staff. Your network will derive greater strategic value by becoming more reliable, productive, and secure. Benefits to your company include:

  • Convenient virtual expansion of your local IT resources
    For most offices in Belo Horizonte Minas Gerais, local computer support resources, whether consisting of outside consultants or an in-house maintenance staff, can deal with typical network issues. However, major troubles sometimes spring up when your regular resources are overstretched or unavailable, and some trouble may stem from IT products that is beyond the scope of your usual service people. In these cases, Progent's online support experts provide an easy, fast, and budget-friendly solution to augment your regular resources and to convey valuable knowledge to increase your ability to deal with future problems in-house.

  • Reduced Dependence on Freelance Consultants
    For network maintenance, smaller businesses often rely on independent freelance consultants. Although independent consultants carry less overhead than big service companies and can often charge marginally less, they are occasionally stretched too thin, making it impossible to respond rapidly to crisis situations. If a freelance service provider is occupied with another client, sick, on a trip, or in class, the lack of reserve help may force your business to wait for help during an IT crisis. As your network expands, system unavailability and trouble with critical applications become more costly. The budget you thought you were saving on a freelancer can be eaten up quickly by lost productivity. Progent provides an on-call source of backup support experts to make sure your IT system is always available.

  • Create a Scalable Basis for Seamless Expansion
    Businesses often start with an information architecture implemented on a modest budget. Without a strong infrastructure, band-aid fixes often get piled on top of a weak foundation. As a network grows, reliability and expandability problems can hinder the success of the organization. These poorly built environments require careful assessment, smart long-term planning, and broad-based IT knowledge to evolve to a network infrastructure that can deliver the stable foundation to handle critical business demands and ease downstream expansion.

  • Work with Solution Providers Instead of Technology Resellers
    Smaller businesses require advice and technical training to navigate through an ever more complicated array of product alternatives capable of promoting business growth and enhancing productivity. These companies do not need a computer consultant who is attempting to earn a commission on a certain vendor's products. Network support and product selling can lead to a situation where the recommended solution is built around a profitable product instead of the genuine requirements of a client. Progent avoids these dilemmas by offering just services rather than products. This allows Progent to align IT consulting with the best needs of customers.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, range of technical background, fine tuned remote support tools, and understanding of enterprise networking allow companies to escape the limitations of exclusive reliance on smaller consulting firms, individual freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, in the trenches of IT service, executing a broad variety of technical projects for an extensive array of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting staff. This ensures that you get not just world-class technical help, but also a support engineer with proven approaches for using technical knowledge to fix actual IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to charge for online support and in-person visits by the minute. Consequently, you are invoiced only for received services. Progent does not demand a higher rate for off-hours or priority support, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no initialization fee and asks no monthly commitment for services delivered during regular business hours. Many support organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast repairs so you won't be forced to allow simple problems to fester.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on offering high-value skills where Progent faces little competition. Businesses who utilize familiar independent service providers or who employ internal IT personnel benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, protected, and efficient.

  • 24x7 Network Monitoring with Microsoft Operations Manager
    Progent is one of the only consulting firms to provide 24x7 remote monitoring services powered by Microsoft System Center Operations Manager. MS System Center Operations Manager causes your network maintenance to be anticipatory instead of reactive. By uncovering potential problems before they result in lost productivity, system monitoring can keep your IT network from painful and expensive availability disruptions.
How Does Our Company Start Receiving Online Network Support from Progent?
To get started with Progent's online help services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, go to Immediate Online Support.



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    With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to realize all the advantages of adding intelligence into their networks. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your network infrastructure highly available to handle time-critical needs, expandable to facilitate growth, secure enough to protect restricted information, and capable of differentiating and managing traffic flows to streamline system performance. Progent's Cisco certified consultants can help you pick out and deploy Cisco switches appropriate for your business. In addition, Progent's CISSP certified security specialists can show you how to develop a strategic protection plan and set up Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

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    Progent can assist you to plan and implement an efficient migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management for both onsite and cloud resources.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.

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    Progent's data center support services are intended for companies with hardware located at IDCs or data center colocation hosting sites and in need of on-demand in-person help at the colocation facility as well as off-site support from Microsoft and Cisco Premier experts. Progent offers a complete array of IDC and data center and co-location consulting services such as network architecture analysis, Windows and UNIX server integration and support, troubleshooting for server and communications networking, design and installation of high availability configurations, defining and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server and storage clustering configurations.

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    Before Progent's MOM-based solution, network problems were approached reactively, once workers were impacted by them. With the benefit of proactive, automated alerts and trend analyses created by MOM, Progent is now able to address network issues before they grow to be serious enough to disrupt network uptime. Because of MOM, Progent can resolve potential problems before clients know that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class reliability, safety and performance.

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    Mid-sized companies can get all the advantages of Microsoft System Center Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier Certified IT consulting professionals. Thanks to Progent's economically priced network service programs, mid-size businesses can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and online service. For companies with line-of-business applications who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide medium-size business networks world-class availability, protection and performance.

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    Progent's ProSight portfolio of managed services are intended to offer businesses who maintain minimal internal network support teams with low-cost help from world-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network maintenance expenses, smart automation of common management tasks, continual adoption of new information technology, smooth transition from legacy systems to current solutions, close alignment of information technology with strategic goals, guidance from seasoned network consultants, and freeing up management to focus on business issues instead of ever-changing network technology.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.

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    Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server offers a central spot for your workers or clients to access, organize, distribute and interact with relevant information, files, and software and to communicate with one another. SharePoint enables quicker and better decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services join employees, customers, teams and projects with the knowledge they've created in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can assist you to manage your current SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.

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    Progent is among the most expert network support companies for integrating email and messaging solutions based on Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the benefits of Microsoft Exchange Server 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.

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    Progent's certified SQL Server 2019 experts can help you to evaluate the business case for migrating to SQL Server 2019 and can deliver fast remote or on-premises access to consulting experts in system planning and integration, application programming, SQL Server management, and network security.

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    Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and maintaining messaging solutions for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system features protection, high uptime, easy connectivity for off-site and mobile users, efficient management tools, and seamless integration with telephony. Progent offers expertise and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003, and MS Exchange 20000 Server. Progent can also assist small or mid-size businesses to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013.

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    Progent can provide access to a senior specialist with extensive hands-on experience installing, managing, and upgrading immersive telepresence systems from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support team, your ISP, and your telepresence platform vendor to help your company increase the business value of your telepresence ecosystem.

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    Progent can provide remote and on premises consulting to help your organization with any facet of business intelligence reporting ranging from debugging or enhancing applications to designing and deploying an advanced business intelligence environment. Progent's BI experts can help you to support your existing reporting system, help you to upgrade databases and applications from a legacy reporting platform to a modern one, and deliver as-needed remote mentoring to meet your individual requirements. Progent's business reporting and analytics professionals can provide experience in all popular business intelligence reporting and visualization tools including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.

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    Progent can provide the support of a certified engineer with expertise integrating technology from the leading telepresence providers such as Cisco, Polycom, and LifeSize and can help you to design, configure, expand, or troubleshoot a video conferencing solution that preserves your current investment and optimizes the strategic value of your information system. Progent also offers the services of network infrastructure consultants able to help businesses of all sizes to create and maintain a communications network that provides the performance, dependability, protection, and scalability required to support your video conferencing/telepresence solution.

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    Progent offers the services of RIM BlackBerry-certified experts who can help small companies to design, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry specialist and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient remote service delivery model, provides small companies an efficient solution for incorporating BlackBerry devices and software productively into their IT system.

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    Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) provides SMBs a single soultions for financials, inventory control, operations control, project management, procurement, sales, demand forecasting, and business reporting. Progent's Dynamics Business Central/NAV experts can assist you to maintain your older Dynamics NAV environment or upgrade smoothly to a cloud-based, local, or hybrid deployment model.

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    Remote 24x7 monitoring, proactive alarms, and periodic reports are vital to preserving the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can afford a degree of protection that was once reserved for large enterprises. Progent can provide a variety RMM options available as economical service packages created to assist your company to identify and fix a an array of IT network issues before they get big enough to impact your business.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for IT networks with many sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your network security needs without overly restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience helping small businesses to minimize system downtime by offering affordable remote consulting for disaster recovery/business continuity planning, high-availability IT architecture, data backup and restore solutions, and non-disruptive maintenance. Progent's business continuity consultants can help you to plan and test an efficient business continuity plan that matches your business goals and budget. Progent's disaster recovery engineers can help you to architect, implement, and maintain fault-tolerant technologies such as non-stop Internet access, virtualized servers, clustering, load balancing, transparent off-site backup, and multi-location data centers.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management of advanced cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and execute an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.

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    Colocation data centers make it possible for businesses to share world-class facilities for hosting computer equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation strategy including choosing and moving to a colo site, designing system architecture, specifying hardware, on-site and remote maintenance, setting up online network administration, and education your IT personnel.

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    Progent can help you to design and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that combine on-premises IT assets as well as one or more public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud integration services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience providing high-level consulting services online, and Progent can help you complete your cloud migration projects quickly and affordably.

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