Fast and Affordable Remote Help for Belo Horizonte Minas Gerais Networks
Urgent Online Technical Support for Belo Horizonte NetworksFor businesses located in Belo Horizonte Minas Gerais, Progent offers remote technical support for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier engineers have delivered online support to companies in all 50 states in the U.S. (Check out recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE network specialists to solve challenging infrastructure issues, as well as the assistance of CISSP-accredited security experts to handle advanced security design and troubleshooting issues.

Progent's online support experts provide exceptional value because they possess the real-world background and have access to the advanced tools needed to resolve the majority of information system problems rapidly. Efficient support lowers direct costs because solutions require minimal billable minutes. Remote support also eliminates the cost of sending an engineer to your location. Your organization saves additionally in incidental costs by reducing or avoiding system outages and related costs resulting from business discontinuity, upset customers and vendors, idle workers, and distracted executives. Progent's advanced remote consulting know-how is particularly valuable for businesses that rely on public clouds for critical infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be useful.

Progent's pricing model for remote help is structured to leverage your network support investment. Progent bills by the minute for phone consulting, so you pay exclusively for the services that you receive. In contrast to many remote support organizations, Progent asks for no service activation fee or minimum job duration. Progent's one-minute granularity and simple model for billing avoid scenarios where speedy. minor repairs manage to end up as major invoices. Progent's penchant for dealing with technical issues efficiently means you spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over the years, Progent has mastered a collection of optimized tools and field-tested methodologies which ensure the highest degree of efficiency for remote technical support and troubleshooting for IT networks of all sizes. Progent provides protected VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the experts of Progent's Technical Response Center to connect to your system remotely without breaching network security.

Progent's advanced service database application includes extensive histories of the support that Progent's clients have received. Progent's staff consultants have access to the records of all help delivered to every Progent client by every Progent consultant. This archive of issues and fixes is structured as a quickly exploitable proprietary knowledge base that enables Progent's remote support engineers to communicate their knowledge company-wide to ensure that the quality of Progent's support services improves daily. Progent's extensive list of certifications and close relationships with key vendors including Cisco and Microsoft make available other vast technical support knowledge bases and allow priority access to vendors' in-house product engineers with the result that Progent's remote consulting experts can arrive at optimal solutions quickly.

Remote services available from Progent to customers in Belo Horizonte Minas Gerais include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of affordable, fixed-price services intended to enable small and medium-size organizations to benefit from the same cutting-edge technology used by many of the industry's leading corporations. The ProSight portfolio of network management outsourcing services covers all key aspects of modern networking such as email protection, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure management, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight ASM protects on-premises and cloud resources and offers a single platform to address the entire threat progression including filtering, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver economical multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that allows you demonstrate compliance with government and industry information security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical data, applications and VMs that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security companies to deliver centralized management and world-class security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network maps are always current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating tedious network management processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating devices that require important software patches, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so that any looming problems can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an objective assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your core network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) system. Both also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with information security standards, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and restore, and higher availability. See more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's preparedness either to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information about your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective AV and backup environment that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Services Offered by Progent
Progent offers the services of world-class online consulting professionals for special IT programs. Billing charges for longer-term development or consulting projects are determined according to the level of expertise of the engineers involved. Progent's experience with these important areas of computer technology allows clients to execute major initiatives within budget and on time. Progent's special remote consulting solutions include:

  • Call Center Expertise
    Progent's Help Desk Call Center service offerings for businesses with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, co-managed Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller businesses an end-to-end service desk solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent offers help desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Call Center consulting expertise can support you in creating an efficient new Help Desk Call Center or improving your existing one, identifying or modifying Help Desk application software to meet the unique requirements of your company, or adding temporary online personnel to reinforce your internal Help Desk team to deal with high-demand events like software migrations, mass upgrades, or installing brand new applications.

    Progent's Help Desk Call Center staff of veteran network professionals gives your customers in Belo Horizonte Minas Gerais quick assistance from a reliable network service resource with extensive background delivering phone consulting and remote troubleshooting for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Help Desk perception as a key enabler of business efficiency, and Progent's aim is to resolve instead of simply record technical problems.

  • Business Applications Support: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting staff offers remote and in-depth engineering support and education in special business application areas including ERP, MRP, custom financial systems, and CRM. Progent also can deliver consulting expertise, programming, and training for popular Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Office 365 Word, and Office 365 Excel. To read more concerning Progent's consulting, custom development, and training offerings, go to Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and install a new implementation of System Center 2016, extend or tune your current one, migrate smoothly from a prior release of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers businesses in Belo Horizonte Minas Gerais remote hybrid network monitoring and reporting by providing System Center Operations Manager consulting services and Microsoft System Center 2012 Operations Manager support. Progent can tune Operations Manager to fit your business so your IT maintenance is proactive and automated. By detecting looming issues before they result in downtime, system monitoring can avoid stressful and costly service failures. Progent can also deploy server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or systems that support multiple platforms.
How Your Belo Horizonte Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent online assistance with Microsoft, macOS and OS X, or Linux networks, visit Progent's Nationwide Remote Support, call 1-800-993-9400, or refer to Contact Progent. For companies and new ventures in Belo Horizonte Minas Gerais, Progent's phone-based network support engineers can deliver professional and affordable system help whenever your organization has to have it. More than a decade of providing online repair services has led to Microsoft Partner certification for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting skills and to refine remote access tools to solve computer problems quickly while eliminating the cost and lost productivity that comes with on-site service calls.

Even if your Belo Horizonte organization deals with a regular freelance consultant or employs a full time IT staff that know how to handle ordinary computer issues, Progentís Microsoft certified consultants can offer an easy and transparent virtual extension of your local resources for situations when your regular service personnel either don't have the availability or the expertise to deal with sudden system crises or particularly complex integration problems.

Advantages of Progent's Network Help for Organizations in Belo Horizonte Minas Gerais
Progent's online network troubleshooting services allow your Belo Horizonte organization to enjoy the benefits of on-call, world-class network support without the expense of maintaining an in-house IT staff. Your network will acquire added business worth by being increasingly reliable, efficient, and secure. Benefits to your company include:

  • Convenient remote extension of your on-site IT resources
    For most organizations in Belo Horizonte Minas Gerais, nearby network service resources, whether consisting of freelance consultants or an in-house IT staff, can handle the majority of network problems. However, serious problems sometimes occur when local support personnel are too busy or unavailable, and some problems may involve technology that is unfamiliar to your onsite support people. In these cases, Progent's online support professionals offer a convenient, fast, and budget-friendly solution to augment your regular resources and to pass on useful information to improve your capability to deal with future issues locally.

  • Less Dependence on Freelance Service Providers
    For network support, smaller companies commonly depend on independent freelance consultants. While independent service people have smaller overhead than larger support organizations and can often charge lower rates, they are occasionally overbooked, making it impossible to respond quickly to crisis situations. If a freelance consultant is busy with another customer, ill, on vacation, or in class, the lack of reserve help may force your company to go without help during an IT crisis. As your business expands, system downtime and trouble with critical applications become more expensive. The money you thought you were conserving on an independent can be consumed quickly by lost productivity. Progent provides a reliable source of backup support expertise to make sure your IT system is always up and running.

  • Build a Solid Foundation for Smooth Expansion
    Companies often start with an information system created on a shoestring budget. Lacking a proper framework, band-aid repairs can get thrown onto an unstable foundation. As a network grows, stability and scalability problems can hinder the productivity of the organization. Such badly designed environments need proper analysis, smart strategic planning, and broad-based IT knowledge to upgrade to a system infrastructure that can offer the solid foundation to handle current business requirements and ease downstream expansion.

  • Work with Problem Solvers Rather Than Product Vendors
    Smaller organizations need guidance and technical education to negotiate an increasingly complicated maze of technology options available for accelerating business success and enhancing efficiency. These companies hardly need a computer consultant who is motivated to sell a specific vendor's technology. IT consulting and product selling can result in a situation where the proposed solution is built around a profitable technology instead of the true requirements of a client. Progent eliminates these conflicts of interest by offering only services instead of products. This allows Progent to match IT expertise with the real needs of customers.

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support company and Progent's number of employees, range of technical background, fine tuned remote support tools, and familiarity with corporate IT allow businesses to escape the limitations associated with excessive reliance on smaller consulting organizations, individual freelance consultants, or limited in-house IT help.

Progent adds value by offering:

How Does Our Company Start Receiving Remote Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, go to Immediate Network Support.



An index of content::



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    Microsoft Dynamics GP ERP Consulting

    important features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that allows you to buy only the functionality you require, a standardized architecture built on Microsoft technologies to safeguard your investment and offer a highly integrated environment, advanced reporting capabilities that allow you to track all activities, income and expenses and sales patterns, integration with Microsoft Office to speed access to business information, the ability to process data from virtually any db software or workstation application into Microsoft GP/Great Plains, and an open architecture that makes it possible to create custom programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can provide experienced GP consultants to help you turn the powerful features of Microsoft Dynamics GP business accounting software into a high-value business solution.

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    Progent provide organizations of any size world-class IT online or onsite consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also can provide security consulting for companies varying in size from the small office to the worldwide enterprise.

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    Firewall Configuration SonicWall NSA 4650 Firewall

    Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete network protection plan and build protection into your corporate operations.

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    Immediate Security Architecture Technology Professional

    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through rigorous testing and extensive work with network security design. ISSAP consultants possess in-depth understanding of access management systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture.

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    System Center 2016 Migration Professionals

    Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.

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    Fault Tolerant Data Centers Remote Technical Support

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    ProSight Virtual Hosting Engineers

    Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits including reduced capital expenditures, reductions in operational costs, better executive focus, world-class security, greater fault tolerance, and business continuity.

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    Progent's proven ransomware recovery experts can assist you to reconstruct an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.

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    Part-Time CIO Remote Support Services

    Progent can provide small businesses with an IT management expert who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate technology to improve business operations so they match better with your business goals. Your company can create and install a well conceived IT plan without absorbing the cost of a full-time senior IT executive.

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  • Microsoft Exchange 2007 Consultancy
    Exchange 2007 Technical Consultant

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  • MOM Case Studies
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    Before Progentís MOM-based solution, network problems were handled reactively, after workers were impacted by them. With the help of proactive, automated alerts and trend reports created by MOM, Progent can now anticipate system troubles before they grow to be serious enough to impact network availability. Because of MOM, Progent can deal with potential problems before customers suspect that the problems are there. Progent supports MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, security and productivity.

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    Service Reports Remote Technical Support

    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local service firms who offer minimal documentation or details of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support reports transmitted by every staff member to every customer. The practice of detailing and archiving support activity allows more efficient service and eliminates a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to let go of vital service information.

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    Progent's engineers can deliver a variety of network consulting services to assist organizations of all sizes to install, administer, and support networks that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can help design and configure test labs to evaluate Windows 8.1 and develop and execute Windows 8.1 deployment projects based on leading practices.

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    Progent's Cisco-certified SIP infrastructure consultants can help organizations of any size to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective remote or on-premises expertise to assist companies to move smoothly to a productive communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.

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    Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the basis for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires a network consultant with hands-on background and broad experience in planning and building effective end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, administering, and troubleshooting network solutions powered by the Microsoft SBS line of servers and programs.

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    Progent's seasoned solution designers and software developers can help your company to create customizations to Microsoft GP that support the special needs of your organization without losing the advantages of seamless Windows integration. Progent can also offer expertise with a selection of software development tools that can be utilized to create user-interface and data integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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    Configuration Manager automates software deployment and updating, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and delivers a single point of control for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist you with any aspect of designing, installing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.

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    Microsoft Office Communications Server delivers IM and presence in an extensible, enterprise-grade package featuring advanced protection, transparent integration with additional Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers lower costs and improved business efficiencies, increased individual productivity, and better IP security. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support and mediation services for your Office Communications Server 2007 deployment and can help your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and carry out a smooth upgrade that will add significant strategic value to your information network

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    Progent can help small and medium-size businesses to plan, configure and troubleshoot the infrastructure required for a remote workforce.

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    Progent can assist your company to design and execute an efficient transition from a UNIX-based information environment to a network powered by Microsoft Windows and capable of supporting Microsoft's popular office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to preserve your information and minimize business discontinuity by designing an efficient transition plan that protects your existing assets in UNIX software and technology. UNIX-to-Windows transition support services offered by Progent include analysis of existing infrastructure, migration strategy and testing, MS Exchange migration services, data and application software migration, and processor and mass storage transition and consolidation.

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    Progent can provide small and mid-size companies overflow or comprehensive Help Desk call center support for offsite workers.

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    Progent can provide fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also help design, create, update, or fix Oracle applications based on SQL and PL/SQL. Progent also can provide support for Data Guard replication tools and Oracle Recovery Manager.

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    The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help you to manage your existing PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, manage and debug firewall solutions based on ASA 5500-X firewalls with Firepower Services.

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    Aironet 802.11ax Wireless Configuration

    Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or on-premises integration and troubleshooting support to assist your organization to plan, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is easy to manage and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to work with your unique office design, construction, and anticipated workloads.

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    Progent has created several network security packages designed to deliver larger enterprises an objective and comprehensive security assessment from a group of certified security consultants. All Progent's security assessment bundles incorporate a collection of procedures including automated scans from inside and from beyond your network security perimeter, expert analysis of captured data by accredited security engineers, production of a paper explaining the results, plus an interactive high-level executive summary and an extensive interactive review for internal network administrators.

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    Dynamics GP Software Consulting Services

    important features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you license only the components you need, a standards-based foundation built on Microsoft technologies to protect your investment and offer a tightly integrated environment, advanced reporting capabilities that permit you to monitor all activities, income and spending and sales trends, compatibility with Microsoft Office to enable access to business data, the ability to process data from almost any database or desktop application into Microsoft GP, and an open design that makes it easy to create custom programs. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can provide expert GP consultants to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.

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    Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your specific company needs. Progentís Microsoft-certified consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration services for safe, company-wide resource sharing plus integration with Customer Relationship Management applications.

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    Progent's Microsoft-certified consultants can assist organizations of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your company to migrate from a legacy version of SCVMM or from a third-party management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem so you realize the highest possible return on investment.

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    Online Support Service Reports

    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or local service firms who provide scant documentation or details of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation transmitted by each staff member to every client. The practice of documenting and organizing service records allows more efficient service and avoids a slew of common misfortunes such as when a service customer is effectively held captive to a consultant who wonít release the keys to the kingdom.

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    Cisco's network security and remote connection technology for small businesses provide a comprehensive range of easy-to-administer security solutions to help protect your local and remote information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and CCNP certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align most closely with your business goals.

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    Top Ranked Mandriva Linux Professional

    Progent's Linux support services offer small companies and software developers assistance with managing and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience offers you a convenient one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent offers small and mid-size companies supplemental or fully outsourced Help Desk support for offsite workers.

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    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, tune, administer and debug firewall environments built around ASA 5500-X firewalls with Firepower Services.

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    Progent can assist you to design a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.

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    Configuration Manager automates software deployment at scale, simplifies compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health reporting, enables secure end-user self service, and delivers a common control mechanism for managing multi-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, using and repairing a SCCM deployment for local, cloud-based, or hybrid networks.

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    If your company runs a Solaris environment or a multi-OS network, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a wide range of security areas such as security management procedures, security design and strategies, access management products and techniques, applications development security, operations security, physical security, communications, infrastructure and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP stipulate the basic skills and worldwide standards of performance that information security professionals are required to master. These accreditations give executive management the confidence that those who have achieved their CISM or ISSAP qualification have demonstrated the experience and knowledge to deliver effective security management and consulting services.

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    Progent offers remote and onsite consulting to help you with any aspect of BI reporting from troubleshooting or modernizing reports to planning and implementing an advanced business intelligence environment. Progent's management reporting consultants can help you to maintain your current BI environment, help you to migrate databases and applications from a discontinued reporting product to a modern solution, and deliver custom online training tailored to your individual needs. Progentís management reporting professionals offer experience in all popular business analytics reporting and visualization platforms such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.

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    SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of high-end applications that can provide your business a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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    Lync 2013, rebranded Skype for Business, enables organizations of any size to create a manageable and secure communications environment that permits the modern BYOD computing style with instant messaging (IM), presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your current and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your IT staff and end users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.

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  • Server Virtualization Help and Support
    Virtual Server Technology Professional

    Server proliferation puts pressure on IT budgets and administrative resources. Server reduction via a virtual architecture promises lower total cost of ownership of servers and faster ROI, more efficient use of physical computers, streamlined operations, increased system uptime, and easier manageability. Common uses for virtual machines include hardware consolidation, low-cost hosts for line-of-business legacy applications based on outdated operating systems, and inexpensive quarantine of program development or pilot testing environments from on-line systems.

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