UNIX, Linux, Solaris, and Apple Mac OS X Support Services
Belo Horizonte Business Information Systems
For small and midsize businesses in Belo Horizonte Minas Gerais, Progent offers support for computer systems based on UNIX or Linux or for environments that feature a combination of UNIX and Microsoft technology. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (Refer to Progent's client recommendations). In addition, Progent offers the expertise of Cisco CCIE-certified network specialists for complex infrastructure issues, as well as the services of CISA and CISSP-accredited security engineers to help with high-level security design and disaster recovery planning.
Progent's online support engineers offer excellent value because they have the practical experience and the sophisticated tools to solve the majority of network problems rapidly. This lowers immediate costs since solutions take up fewer chargeable minutes. Online help also avoids the expense of dispatching a consultant to your site. Your company benefits additionally with incidental expenses by minimizing or eliminating network outages and related losses resulting from business disruption, disgruntled clients, idle employees, and distracted management.
Progent's pricing policy for online help is designed to maximize the impact of your network support dollar. Progent charges on a per-minute basis for telephone-based assistance, so you owe exclusively for the support that you receive. Unlike many online support firms, Progent asks for no service activation charge or minimum payments. Progent's per-minute billing unit and clean model for billing avoid scenarios where speedy. minor fixes somehow turn into substantial bills. Progent's penchant for solving technical issues quickly translates into your business spending less money.
Progent's Online Technical Support Tools
Over time, Progent has developed a set of customized technologies and field-tested methodologies that permit the highest level of efficiency for remote help and repair for small business information networks. Progent offers secure VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN access permits the experts of Progent's Technical Response Center to interface to your system without breaching corporate security.
Progent's powerful customer support database application stores detailed records of all support that Progent's customers have been provided. Progent's team engineers have access to the records of support rendered to each Progent customer by any engineer. This database of problems and responses is stored as a conveniently retrievable support knowledge base that permits Progent's online support professionals to share their experiences company-wide to ensure that the effectiveness of Progent's support improves over time. Progent's advanced certifications and close relationships with major technology companies such as Cisco and Microsoft make available additional vast technical knowledge bases and permit priority access to manufacturers' internal engineering staff with the result that Progent's online consulting experts can find the most efficient solutions promptly.
Start Receiving Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's remote support in Belo Horizonte Minas Gerais or to learn additional information about Progent's phone support options, call Progent at
Remote Technical Services Offered Progent
Progent's online technical service professionals offer credentials in a comprehensive array of products and technologies. This broad range of technical skills enables Progent's consultants to tackle virtually any emergency that may take place in a small business network. Certificates awarded to Progent consultants in UNIX-family platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.
To provide assistance to clients with multi-platform environments, Progent also offers the skills of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Remote support provided by Progent to customers in Belo Horizonte include:
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UNIX, Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based support services cover a wide spectrum of computer technology including system architecture, messaging solutions, network and process security, UNIX and Microsoft Windows integration, virtual server products for server hardware consolidation and simplified administration, and migration from legacy applications to current Windows or Linux-powered environments. Progent's group-based approach to solving network problems enables fast escalation, when required, to consultants with appropriate expertise to tackle challenging situations. This accelerates repair of urgent problems, minimizes lost productivity, and lowers support expense.Progent's UNIX and Linux consultants can offer urgent remote assistance for analyzing anomalies affecting UNIX, Linux, or Solaris systems powered by popular variants of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- SGI/Irix
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
The Cisco CCIE credential is the premier accreditation for network engineers, and validates a person's networking skills at the expert level. Cisco CCIEs know how to resolve the most complex problems associated with network infrastructure planning, deployment, administration, protection, and troubleshooting. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal support staff in isolating problems with IOS network administration utilities and coming up with workarounds or identifying software patches. CCIEs are an excellent value because their depth of experience permits them to find solutions for the most complex problems rapidly. In typical instances, less seasoned consultants can wrestle for hours or even days with the same tasks that a Cisco CCIE can dispose of in minutes.
Few consulting providers make Cisco CCIEs available to support small and medium sized businesses. Progent offers quick phone contact with a Cisco CCIE so your company can receive urgent support for serious network infrastructure issues that are impacting business efficiency but are beyond the comfort zone of your ordinary computer support personnel. Progent's Cisco CCIE support experts can communicate with your environment using advanced remote support tools in order to perform quick, secure, and affordable analysis and remediation.
Progent's Cisco-qualified CCIEs can provide expertise in the complete line of Cisco's market leading family of connectivity appliances such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, protected high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, VoIP systems, Catalyst Series switches, as well as Virtual Private Network (VPN) technology.
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Authorized Windows Expertise
Progent's Microsoft-expert remote support professionals can provide computer troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support professionals who can assist you with a wide variety of platform support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
Microsoft Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting,
Microsoft Exchange 2010 management,
SharePoint Server 2016 migration and hybrid deployment consulting,
SharePoint 2019 planning and deployment, Microsoft Teams migration expertise, Microsoft Skype for Business Server planning and deployment support, Lync Server 2013 management and Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a full range of online PC desktop support and troubleshooting services including Microsoft Windows 7 migration help, upgrading to 64-bit desktop applications, integrating Microsoft Office 2010, and streamlining desktop configuration.
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CISSP, ISSAP, and CISM Certified Network Security Specialists
Progent's accredited CISM and CISSP security consultants can provide a variety of system protection services that can strengthen the protection of your UNIX/Linux, Sun Solaris, Mac or Windows environment against assaults or help your company to clean up rapidly after a damaging penetration. Security consulting services available from Progent cover comprehensive security audits utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds tools and Netcat; rapid cleanup after virus and worm assaults; configuring firewalls; designing safe architectures for off-site and mobile communication; securing your email system from viruses, spam and DHA attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online support to help businesses of all sizes integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that seamlessly combine local IT assets as well as public cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of public cloud migration services that include Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration consulting. Progent has more than 20 years of experience delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent can provide the skills of seasoned online consulting experts for special IT projects that small companies frequently need. Billing charges for ongoing consulting tasks are determined according to the level of expertise of the consultants involved. Progent's experience with these important areas of computer technology enables clients to execute critical initiatives within budget and on time. Progent's project-based remote engineering solutions include:
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Help Desk Services
Progent's Help Desk Call Center support programs for small companies with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk services are a convenient solution for smaller organizations who lack the money or time to create an in-house Call Center but who need quick communication with a dependable Help Desk with professional phone support as well as the available expertise to escalate complex problems to high-level consultants.Progent's Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative service desk solution built around the top PSA tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's Help Desk consulting services can guide you in creating an efficient new Help Desk Call Center or revamping your existing organization, evaluating or customizing Help Desk application software to handle the particular needs of your business, or adding temporary phone support staff to supplement your existing Call Center group during demanding events such as software migrations, major upgrades, or installing new business software.
Progent's Help Desk team of veteran network experts offers your clients in Belo Horizonte Minas Gerais fast contact with a dependable support resource with extensive experience providing telephone-based help and remote repair service for networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk recognition as a significant driver of company productivity, and Progent's goal is to fix rather than just record IT problems.
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Applications Services: Education, Programming, and Troubleshooting
Progent's Applications Consulting Group provides online advanced consulting expertise and training in special business application areas that include ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver consulting, custom development, and training for familiar Microsoft business applications including Microsoft CRM, Microsoft Project, Microsoft Office Word, and Excel. For more concerning Progent's expertise, custom programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.Progent's Mac professionals can support the artistic elements of Mac computing by offering remote consulting support and education in graphics, sound, and motion video. Progent's support professionals can provide assistance in a large selection of Apple Mac creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with specific jobs such as capturing or digitizing audio/video or configuring an audio/video post production facility.
Online Network Monitoring Services
Progent can provide businesses in Belo Horizonte Minas Gerais remote network monitoring support centered around Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to suit your environment so your network support is proactive and automated. By detecting emerging trouble spots before they cause network outages, remote monitoring can head off disruptive and costly information system breakdowns. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or environments that support a combination of platforms.
To get in touch with Progent about emergency online assistance with UNIX/Linux, Solaris, or macOS and OS X computer systems, go to Progent's Emergency Online Support, call
Belo Horizonte Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Belo Horizonte metro area.
| City | Address | Phone | Link |
| Belo Horizonte | Rua dos Timbiras, 2683, Funcionários Belo Horizonte, MG 30140-061 Brazil |
+55 (31) 3956 0533 | Belo Horizonte Network Support Services |
An index of content::
Part-Time CIO IT Consulting
CIO Computer Consultants
Progent can provide the part-time services of a seasoned Chief Information Officer who can provide a broad perspective to assist you select and maintain network solutions to meet your present needs and that can serve as a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer services provide economic leverage to companies who want to maximize the benefits from their IT expenditures but who are without the budget or hesitant to take on one more high-level position to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of consultants certified to support all major operating systems and connectivity technologies plus a wide range and business applications, Progent is in a unique situation to provide objective advice along with expert technical support for building and maintaining IT systems that fit the particular requirements of your organization.
.NET Web Application Programming
.NET C++ Programming Firm
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and can create or modernize .NET applications quickly and at low cost.
ransomware removal and data restore Consultants
ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
Microsoft Operations Manager IT Services
24-7 Monitoring and Reporting IT Consulting
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
PC Desktop Networking Help
IT Outsource Microsoft and Mac Desktop
Progent can deliver a wide array of low-cost online and onsite support services to help you to install, manage, and debug workstations and mobile devices powered by Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
Consultants XenMotion
Citrix XenCenter Services
Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a XenServer installation. Progent can also assess your existing Citrix technology deployment and help you to optimize consolidation, performance, protection, availability, and disaster recovery.
Live Online Windows 10 Train
Online Office Outlook Learn
Progent provides live online training for an array of desktop applications and operating systems including Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training provides the advantages of conventional in-person seminars, such as immediate communication between clients and teachers, but eliminates the expenses of transportation and the hassle of attempting to accommodate the availability of multiple workers. Available to single students or groups of all sizes, Progent's live online training permits the teacher to conduct the class from a remote office while the clients can be dispersed across an office or across the the U.S. Live online education utilizes powerful learning aids like virtual white boards, electronic hand-raising, and shared applications. Sessions can be short and targeted to specialized subjects or longer in time and wider in coverage.
ransomware removal and file restore Consultants
Netwalker ransomware recovery Engineer
Progent's proven ransomware recovery consultants can help you to rebuild a network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.
Migration Company Windows 7 Migration
Small Business Networking Windows 7 64-bit Upgrade
Progent's certified consultants can help you to test
Largest Virtual Server 2005 Services
Connectix Virtual Server Online Consulting
Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and powered by software originally developed by Connectix, provides the performance necessary to carry out server consolidation, application upgrade, and server quarantine projects via virtualization technology in an enterprise-ready computing environment with high expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies wishing to improve operational efficiency in software development and testing, migration from legacy mission-critical applications, and server consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and deploy MS Virtual Server 2005.
Microsoft Consultants ISA 2000 Server
ISA 2004 Standard Edition Server Specialist
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple sites, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Specialists Private Clouds for Small Businesses
Open Now Private Cloud Integration Technology Professional
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest level of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are built on proven virtualization platforms that enable small and midsize companies with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and network administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Microsoft 365 SharePoint Online Integration Network Consultant
Network Engineer Microsoft 365 Word Integration
Progent can help you to evaluate the wealth of subscription options available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and maintain hybrid networks that seamlessly combine local and cloud-based resources.
Professionals Locky ransomware hot line
24-Hour ransomware system rebuild Professionals
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Cisco Amazon hybrid cloud solutions Contract Development
Amazon EC2 security Contract Programming
Progent offers affordable online support to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Non-stop Network Network Consultant
Fault Tolerant Network Consultant
Progent's Disaster Recovery/Business Continuity specialists offer extensive experience helping small and mid-size organizations to reduce system downtime by providing affordable remote consulting for disaster recovery/business continuity planning, high-availability network design, backup/restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can assist you to develop and validate an efficient business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery engineers can assist you to architect, deploy, and maintain resilient technologies including non-stop Internet access, virtualized servers, clustering, network load balancing, transparent online backup, and multi-location hot backup centers.
Consultants Locky ransomware recovery
Avaddon ransomware recovery Engineer
Progent's proven ransomware recovery consultants can assist your business to rebuild an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
macOS Technical Support Professional
OS X Consultancy
Progent provides national remote technical support and troubleshooting services for companies who run Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's experts can provide macOS and Mac OS X users a range of services including desktop support, upgrading to the latest version of Mac OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and OS X applications. Progent can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Online technical support offers optimum return for your IT budget by extending user efficiency and limiting the time billed for network analysis and repair. Sophisticated remote access tools and skilled service specialists and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your location. In most of situations your network issues can be dealt with over the phone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security professionals to help with the most difficult network problems.
Microsoft SCOM 2012 Integration Services
System Center Operations Manager Computer Consulting
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager.
SQL Server 2012 AlwaysOn Failover Cluster IT Services
SQL Server 2012 Monitoring Network Consultants
Progent can provide the expertise of certified consultants and seasoned database application programmers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and certified data security professionals to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and configure an efficient and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012.
24 Hour Check Point Ransomware Protection Consulting
Check Point 1000 Firewalls Cybersecurity Team
Progent's Check Point firewall experts can help you plan, deploy, and administer firewall environments that rely on Check Point NGFW firewall appliances and Check Point's subscription-based security services. Progent can also help you support older Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
macOS Phone-based Engineer
macOS Technical Support Consultancy
Progent provides nationwide remote technical support and troubleshooting services for companies that operate Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and OS X with Microsoft products. Progent's experts can provide Mac clients a range of services such as desktop assistance, upgrading to the latest version of Mac OS X from other earlier editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support offers optimum leverage for your IT budget by preserving user productivity and shortening the hours billed for computer analysis and repair. Advanced remote support utilities and experienced technicians and consultants combine to enable Progent to handle most network problems without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or through a combination of phone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM certified security specialists to help you with the toughest system problems.
Duo Zero Trust Security Information Technology Consulting
Remote Troubleshooting Identity Authentication
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
24 Hour Mac Configuration Consulting Services
Professional macOS Phone-based
Progent offers national online phone support and consulting services for companies who operate Apple Mac OS X networks or whose information systems feature a combination of macOS and Mac OS X with Microsoft technology. Progent's experts offer Apple macOS and OS X users a range of IT services including desktop assistance, upgrading to the most recent edition of Mac OS X from earlier editions of Mac, plus help with Apple macOS and Mac OS X application software. Progent can also assist you with iPhone and iPad integration and management, or moving to iCloud. Remote network consulting offers optimum leverage for your information technology dollar by preserving user productivity and limiting the time billed for network analysis and repair. Advanced online support tools and skilled service specialists and engineers combine to enable Progent to solve most IT problems without squandering time and money by traveling to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISA certified security specialists to assist you with the toughest system issues.
Technology Consulting Services Windows Server 2019 Windows Time Service
Windows Server 2019 upgrade Online Support Services
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
Cisco Access Point Troubleshooting
Network Outsource Cisco VoIP
Progent offers rapid online support from Cisco CCIE network infrastructure experts. Progent's CCIE consultants can connect to your environment via powerful remote diagnostic utilities to deliver fast and affordable troubleshooting and remediation of critical network issues.
Help Desk Sharing Cost Savings Network Consultants
24-Hour Supplemental Help Desk Cost Savings Integration Support
Progent's Help Desk management and co-management service programs enable organizations to save money, improve output, and adjust rapidly to fast-changing economic conditions.
Services System Pilot Testing Lab
NLB Testing Engineer
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or validating business continuity solutions, mitigating compatibility issues, and building training environments for new products and technologies. For Progent clients who lack adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical network projects on schedule.
Mid-sized Office Software Consulting Firm
Midsized Office Consolidate
Progent offers technical services for mid-size businesses who have 100 to 250 system users. The mid-size business or office has traditionally been an overlooked segment of the market for network consulting expertise. The overhead and service delivery practices of major outside service firms make them excessively expensive for the typical small company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information network whose complexity and sophistication are often comparable to the networks of far larger companies. Progent's service delivery model, which takes great advantage of online service, virtual office infrastructure and 24x7 network monitoring, dramatically lowers the network maintenance costs of an SMB while offering the mid-size organization with big-company service from certified, world-class consultants knowledgeable in a broad range of midsized business technologies. If your mid-sized company or small business is looking for the quality of network help needed for a mid-size organization without budgeting big-company costs, call Progent.
Top Rated Microsoft Exchange 2010 Upgrade Services
Microsoft Exchange 2010 Upgrade Professionals
Progent's Microsoft-certified consulting engineers can help you to assess the benefits of Exchange 2010 for your business and can help you to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide quick payback by improving your productivity, cutting the expense of hardware and support, simplifying administration, and integrating your vital communications platforms.
24-Hour Microsoft Exchange 2003 Upgrade Onsite Technical Support
Professionals Exchange 2003 Server Upgrade
Progent's Microsoft-certified consultants provide computer help and network consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's migration, configuration, administration, and support services for Microsoft Exchange Server include system design, deployment, project management, local and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.
Windows Server 2016 Business Continuity Network Consultant
Emergency Microsoft Expert Remote Technical Support Windows Server 2016 PowerShell
Progent's certified IT consultants offer Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
SQL Server 2019 SSRS Remote Technical Support
SQL Server 2019 R Services Remote Support
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and onsite consulting expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud components into a seamless intranet system.
Windows 11 and Android Online Support
Windows 11 Snap Assist Remote Technical Support
Progent's Microsoft-certified Windows 11 consultants offer an array of services for Windows 11 including cloud integration, mobile management, teleworker access, data and identity security, centralized deployment, and Call Center support.
SSIS Reports
SSIS Coder
Progent can provide remote and on premises consulting to assist your organization with any aspect of BI reporting ranging from debugging or modernizing reports to planning and implementing a comprehensive BI environment. Progent's management reporting experts can help your company to support your current BI environment, assist you to migrate databases and applications from an outdated reporting platform to a modern solution, and deliver custom remote mentoring to meet your individual requirements. Progent's management reporting consultants offer experience in the leading business analytics reporting platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Builder.
24x7 Cisco AnyConnect Support and Setup
Cisco ASDM Firewall Management Support
Progent's Cisco-premier CCIE network experts can assist you to maintain your existing PIX 500 or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Linux Phone-based Tech Expert
Linux RedHat Phone-based Services
Progent provides nationwide online help and troubleshooting services for businesses that run networks powered by variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Online technical support provides maximum leverage for your information technology dollar by protecting user efficiency and limiting the time charged for computer analysis and repair. Advanced online support tools and skilled service specialists and engineers allow Progent to solve most IT issues without squandering time and money by traveling to your location. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security professionals to help with the most difficult system issues.
Mandrake Linux Engineers
Consultants Colbolt Linux
Progent's Linux support experts provide small businesses and developers help with managing and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise offers you an easy single source to help you build and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
CRISC Certified Computer Consultant
Consultant Services CRISC Risk Evaluation
Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery plan in case of an IT network disaster. Progent can show you how to develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, fault-tolerant network architecture that addresses availability issues involving a wide array of network technologies and procedures.
Consulting Hornetsecurity Altaro M365 Teams Chat Backup
Hornetsecurity Altaro M365 Teams Chat Backup Technology Consulting
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Help Desk Sharing Information Technology Consulting
Shared Help Desk Onsite Technical Support
Progent's Shared Call Center service allows your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
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