Enlarging your telecommuter workforce may have a major impact on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Belo Horizonte company to pick the right tools and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers support services that go from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Belo Horizonte, Minas Gerais businesses to succeed with any aspect of building a high-functioning remote work environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, data security, backup/restore solutions, and unified management.

IP Voice Solutions for Remote Workers
Extending the business phone system to accommodate telecommuters is vital to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX products are used by SMBs to support teleworkers. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can help organizations of all sizes to design or maintain a remote VoIP service that delivers the versatility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist organizations tune their current Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed across the network. Unified Communications Manager manages other combined media services like unified messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, see Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help you to support your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and deliver online configuration and debugging expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home environment for your Belo Horizonte, Minas Gerais organization, phone 1-800-993-9400 or refer to Contact Progent.