Enlarging your at-home workforce can have a major effect on network infrastructure, security/compliance, and company processes. Progent has two decades of experience helping SMBs to design, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Belo Horizonte organization to pick the appropriate tools and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent offers services ranging from on demand guidance for getting you over occasional IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can assist Belo Horizonte, Minas Gerais companies to succeed with any facet of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, data security, backup/restore solutions, and unified management.

IP Voice Integration for Telecommuters
Extending the corporate phone system to include teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric VoIP products are popular with SMBs to support telecommuters. Many enterprises rely on Cisco's current or older products for VoIP solutions. Progent can help businesses of all sizes to plan or tune a telecommuter IP voice service that delivers the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist businesses tune their existing Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. CUCM manages additional combined media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to support your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working outside the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to support these solutions and provide as-needed deployment and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Belo Horizonte, Minas Gerais business, call 1-800-993-9400 or visit Contact Progent.