Expanding your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, optimize, and debug IT environments that support a remote workforce. Progent can assist your Belo Horizonte company to select the right technologies and follow best practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent offers services that go from as-needed expertise for getting you past occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Belo Horizonte, Minas Gerais companies to succeed with any aspect of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and centralized management.

IP Voice Solutions for Teleworkers
Extending the corporate PBX system to accommodate telecommuters is critical to maintaining a productive at-home workforce. A variety of cloud-based digital PBX platforms are used by SMBs to support teleworkers. Many enterprises rely on Cisco's modern or older products for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a remote VoIP environment that delivers the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist organizations optimize their existing Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, visit Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to support your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to work with these VoIP solutions and provide on-demand configuration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive telecommuter solution for your Belo Horizonte, Minas Gerais company, phone 1-800-993-9400 or go to Contact Progent.