Expanding your remote workforce may have a major impact on network architecture, cybersecurity, and company processes. Progent has two decades of experience assisting businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Belo Horizonte organization to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide services that go from as-needed guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Belo Horizonte, Minas Gerais companies to succeed with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and centralized management.

IP Voice Integration for At-Home Workers
Expanding the corporate phone environment to include remote users is critical to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX products are used by small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's current or older platforms for VoIP management. Progent can help organizations of any size to design or maintain a remote IP voice service that provides the flexibility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations optimize their current Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. CUCM supports additional combined media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to CUCM consultants.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can help you to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older VoIP products, see Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users working outside the corporate firewall such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to work with these solutions and provide as-needed integration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Belo Horizonte, Minas Gerais business, phone 1-800-993-9400 or go to Contact Progent.