Enlarging your remote workforce may have a major effect on network architecture, security/compliance, and corporate processes. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Belo Horizonte organization to pick the appropriate tools and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers services that go from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Belo Horizonte, Minas Gerais companies to succeed with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, security monitoring, data protection solutions, and unified management.

IP Voice Solutions for Telecommuters
Expanding the corporate phone environment to include teleworkers is vital to maintaining an effective at-home workforce. A broad range of cloud-centric VoIP products are popular with SMBs to support telecommuters. Many larger organizations depend on Cisco's current or older platforms for VoIP management. Progent can help businesses of any size to design or maintain a remote VoIP service that delivers the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations optimize their existing Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media software used throughout the network. Unified Communications Manager manages other mixed media services such as unified messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to maintain your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, see CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to support these solutions and provide online configuration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Belo Horizonte, Minas Gerais business, call 1-800-993-9400 or go to Contact Progent.