Expanding your at-home workforce may have a significant impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Belo Horizonte company to pick the right technologies and adhere to leading practices in creating and operating a secure virtual solution for telecommuters that promotes teamwork and returns maximum value. Progent can provide support services that go from as-needed guidance for getting you past challenging technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent can help Belo Horizonte, Minas Gerais companies to with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, data protection solutions, and streamlined management.

IP Voice Integration for Remote Workers
Extending the corporate PBX system to include telecommuters is vital to supporting an effective at-home workforce. A broad range of cloud-based VoIP products are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or older products for VoIP solutions. Progent can assist businesses of any size to plan or tune a remote VoIP environment that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses tune their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. CUCM supports other combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified CM expertise.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can assist your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, visit CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these VoIP solutions and deliver as-needed configuration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Belo Horizonte, Minas Gerais business, call 1-800-993-9400 or visit Contact Progent.