Expanding your telecommuter workforce can have a significant impact on network infrastructure, security, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Belo Horizonte company to select the right tools and follow leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent can provide services ranging from on demand guidance for getting you over challenging IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Belo Horizonte, Minas Gerais organizations to succeed with any aspect of creating a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and centralized management.

IP Voice Integration for Remote Workers
Extending the business PBX environment to accommodate telecommuters is vital to maintaining a productive work-at-home solution. A variety of cloud-based IP voice products are popular with SMBs to support telecommuters. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of any size to plan or maintain a remote IP voice service that provides the flexibility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses tune their existing Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia apps used across the network. Unified Communications Manager supports other combined media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, see CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, visit Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these VoIP solutions and deliver on-demand deployment and debugging services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Belo Horizonte, Minas Gerais organization, phone 1-800-993-9400 or go to Contact Progent.