Enlarging your remote workforce may have a significant effect on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Belo Horizonte organization to select the right technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent offers support services ranging from on demand guidance for getting you over challenging technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Belo Horizonte, Minas Gerais businesses to with any facet of building a high-performing work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and centralized management.

VoIP Solutions for Remote Workers
Extending the company phone environment to accommodate telecommuters is critical to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP products are used by SMBs to server telecommuters. Many enterprises depend on Cisco's modern or older platforms for IP voice management. Progent can assist organizations of any size to plan or maintain a telecommuter IP voice service that provides the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses optimize their existing Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help you to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to support these VoIP solutions and provide online configuration and debugging services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Belo Horizonte, Minas Gerais organization, phone 1-800-993-9400 or go to Contact Progent.