Fast Online Technical Support for Belo Horizonte Minas Gerais Computer Systems
Immediate Remote Consulting for Belo Horizonte SystemsFor businesses in Belo Horizonte Minas Gerais, Progent offers online technical support for information systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier engineers have provided remote support to companies in all 50 states in the United States. (Refer to testimonials from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to help with complex networking issues, as well as the assistance of CISSP-certified security consultants to handle high-level security architecture and troubleshooting issues.

Progent's online technical support engineers offer exceptional leverage due to the fact that they possess the real-world experience and are equipped with the advanced tools needed to solve the majority of network issues quickly. Efficient support lowers immediate expenses since solutions accumulate minimal chargeable minutes. Remote support also eliminates the expense of dispatching an engineer to your location. Your company saves even more in incidental expenses by minimizing or eliminating system outages and related losses resulting from business discontinuity, upset customers and vendors, unproductive workers, and distracted management. Progent's extensive online consulting experience is particularly important for organizations that rely on public clouds for vital network infrastructure or applications such as Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises support may not be an option.

Progent's pricing policy for remote help is structured to stretch your IT service investment. Progent charges per minute for phone consulting, so you are billed just for the support that you receive. Unlike typical remote service companies, Progent requires no service activation fee or minimum job duration. Progent's one-minute granularity and clean policy for billing avoid scenarios where quick fixes somehow turn into substantial tabs. Progent's skill at dealing with problems quickly means you saves cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has fine tuned a set of optimized tools and field-tested methodologies which promote the highest level of efficiency for online technical support and troubleshooting for computer networks of any size. Progent offers safe Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access enables the engineers of Progent's online support team to access your environment without breaching system security.

Progent's powerful customer support database application keeps comprehensive histories for all service that Progent's clients have been provided. Progent's staff engineers have access to the records of services delivered to each Progent customer by every Progent engineer. This history of issues and resolutions is organized as a conveniently exploitable internal database that allows Progent's remote technical experts to share their knowledge with the whole team to make sure that the effectiveness of Progent's support services grows over time. Progent's advanced accreditations and close relationships with key industry leaders such as Cisco and Microsoft open up other extensive support knowledge bases and permit priority access to vendors' internal product engineers so Progent's online service specialists can find the best resolutions in the least time.

Remote services available from Progent to clients in Belo Horizonte Minas Gerais include:

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a family of low-cost, fixed-price managed services designed to allow small and medium-size organizations to utilize the same cutting-edge IT solutions deployed by many of the industry's top enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all key facets of information technology such as email protection, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to manage the complete threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge tools incorporated within one agent managed from a single console. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you demonstrate compliance with legal and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also assist you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with advanced backup/restore product vendors to create ProSight Data Protection Services, a selection of subscription-based management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS products automate and monitor your data backup processes and enable non-disruptive backup and fast recovery of critical files, applications, system images, plus virtual machines. ProSight DPS helps your business recover from data loss caused by equipment failures, natural calamities, fire, cyber attacks such as ransomware, user mistakes, malicious employees, or application bugs. Managed services in the ProSight DPS selection include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these managed backup services are most appropriate for your network.

  • Patch Management: Patch Management Services
    Progent's support services for patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information system. Besides maximizing the security and functionality of your computer environment, Progent's software/firmware update management services free up time for your IT team to concentrate on line-of-business initiatives and tasks that deliver maximum business value from your information network. Find out more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a protected application and give your password you are requested to verify your identity on a device that only you have and that uses a separate network channel. A wide range of out-of-band devices can be utilized for this second means of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple validation devices. For details about Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security companies to provide web-based control and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and debug their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating complex management processes, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management personnel and your Progent consultant so that all looming issues can be addressed before they can impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an objective assessment of the health of their network. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management. Advantages can include simpler network management, improved compliance with data security regulations, higher utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime. See more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's preparedness either to block or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your current cybersecurity posture and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective security and backup/recovery environment that meets your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent can provide the skills of world-class online consulting professionals for contract information technology projects. Billing charges for ongoing development or consulting tasks are set according to the level of expertise of the consultants assigned. Progent's background in these important fields of computer technology enables customers to complete critical projects within budget and on time. Progent's project-based online consulting services include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center support programs for businesses with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Help Desk services, co-managed Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that handles all facets of online desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent offers help desk services at a substantial discount from Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex problems.

    Progent's Help Desk Call Center consulting services can guide you in creating an effective new Help Desk or revamping your established organization, evaluating or customizing Help Desk software products to address the unique demands of your corporation, or providing occasional phone support personnel to supplement your internal Help Desk resources during demanding scenarios like software migrations, mass upgrades, or rolling out brand new business software.

    Progent's Call Center team of seasoned network experts gives your computer users in Belo Horizonte Minas Gerais quick assistance from an effective technical support group with extensive background delivering telephone-based help and remote diagnostics for computer environments powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux components. Progent's mission is to earn the Help Desk the reputation as a solid contributor to company efficiency, and Progent's target is to fix instead of merely annotate IT issues.

  • Applications Services: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts Team provides remote professional engineering expertise and training in key application fields such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also offers consulting expertise, customization, and education for popular Microsoft applications including Microsoft CRM, Project, Microsoft 365 Word, and Office Excel. For additional information on Progent's expertise, custom development, and education offerings, visit Progent's Business Application Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that include Linux, Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver organizations in Belo Horizonte Minas Gerais online hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize SCOM to suit your business so your IT support is proactive and automated. By uncovering possible trouble spots before they expand into full-scale emergencies, remote monitoring can ward off inconvenient and costly information system breakdowns. Progent can also utilize server and infrastructure monitoring products such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or macOS and OS X environments, Windows systems, or systems powered by a combination of OS platforms.
How Your Belo Horizonte Business Can Contact Progent's Online Support Experts
To contact Progent about emergency phone-based help with Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Emergency Online Help, phone 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Belo Horizonte Minas Gerais, Progent's online computer support engineers are ready to provide professional and economical system help whenever your business requires it. More than 15 years of offering remote repair services has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting skills and to refine remote connectivity technology to repair IT problems quickly while eliminating the expense and lost productivity associated with in-person support calls.

Even if your Belo Horizonte business deals with a regular freelance support technician or maintains a full time organization that know how to handle day-to-day computer issues, Progent�s Microsoft certified consultants can offer an easy and seamless remote expansion of your on-site resources in cases when your usual IT support personnel either lack the time or the expertise to address unexpected system emergencies or particularly challenging integration problems.

Details of Progent's Online Network Support for Belo Horizonte Minas Gerais
Progent's online support, Internet-based troubleshooting, system security expertise, and network administration services give offices in Belo Horizonte Minas Gerais unparalleled leverage for your support investment. Whether you require occasional phone help and Internet-based network repair or full-time Help Desk support and system administration, Progent's experts can deliver your company enterprise-level IT support while permitting you to eliminate the cost and hassle of carrying a large internal IT organization. Highlights of Progent's National Remote Support program include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's staff size, depth of technical background, refined support tools, and understanding of enterprise networking allow companies to avoid the pitfalls of exclusive reliance on smaller service organizations, individual freelance service providers, or over-stretched in-house resources.

Progent adds value by providing:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional background, at the front lines of network support, executing a wide range of technical tasks for an extensive array of clients. Each Progent consultant shares a refined collection of personal best practices which are combined into shared leading practices training that Progent teaches its support personnel. This means that you get not only expert technical help, but also a support engineer with field-tested approaches for applying technical knowledge to repair real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for online support and on-premises visits by the minute. As a result, you owe only for delivered support. Progent does not impose a more expensive rate for after-hours or urgent service, and inside California or in regions where Progent provides on-site service, Progent does not charge for travel except for urgent support where on-site work is less than four hours. In addition, Progent imposes no initialization fee and requires no retainer for services delivered during regular business hours. Many service organizations impose large minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids big invoices for fast repairs so you won't be forced to permit minor problems to fester.

  • Complete Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike some freelance consultants or local service firms who offer minimal documentation or specifics of tasks done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the service reports sent by every staff member to each customer. The practice of detailing and organizing support activity allows more effective support and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few support firms to provide 24x7 system tracking services powered by MS System Center Operations Manager. MS System Center Operations Manager allows your network support to be anticipatory instead of reactive. By revealing potential issues before they result in downtime, system monitoring can keep your IT network from stressful and expensive availability losses.
How Does My Business Begin Receiving Online Technical Help from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Technical Support.



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    NetDocuments (NetDocs) is a cloud-based document management system built specifically for law practices. Progent can provide online guidance from NetDocuments experts to help your law firm to plan, deploy, manage, tune, or troubleshoot a document management system environment powered by NetDocuments.

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    For large businesses, Progent can leverage internal IT staffs by offering world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent nearby supplement of enterprise network management. Progent’s enterprise support services include corporate-wide security, online branch office support, network design, Sarbanes Oxley compliance, project management, and world-class support for multiple location office environments based on Enterprise Windows 2003. Progent can offer field consultants and specialists to assist with a campus relocation or branch move, or a system designer to help with building or using an Internet Data Center or co-location site.

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    Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a unified soultions for financials, inventory, operations control, project management, purchasing, sales, supply chain management, and advanced reporting. Progent's Dynamics Business Central/NAV consultants can help you to manage your older Dynamics NAV system or migrate efficiently to a cloud-based, local, or hybrid deployment.

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    Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.

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    Progent offers expert help for each phase of your Microsoft Exchange 2010 migration including end-to-end project management, site readiness preparation, project planning, cost estimates of new software licenses and hardware needed, recommended vendor sourcing, pilot testing at client site or at Progent's testing facility, setting up temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the old servers, and training for client's IT group and end users.

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    Progent's support services for software and firmware patch management offer businesses of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices like sensors and robotics.

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    Progent's expert application designers and programmers can help your business to build customizations to Microsoft GP that support the special requirement of your business without losing the advantages of seamless Windows integration. Progent can also provide expertise with a range of software development tools that can be utilized to create integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent customers who lack adequate internal resources to configure effective pilot environments, the lab cuts capital outlay and engineering risk and helps keep vital network initiatives on schedule.

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    Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in an environment that delivers the highest degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management services are built upon mature virtualization technologies that allow small businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive protection for key workloads such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, implement, manage, and troubleshoot a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite support and can provide occasional expertise to help you through technical bottlenecks or provide end-to-end project management or co-management support to make sure you complete your SCDPM 2016 deployment on schedule and within your budget.

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    Progent's Cisco certified Wi-Fi experts offer economical online and onsite support for both end-of-life and modern Wave 2 Aironet wireless access points and Progent can help you to plan and manage wireless environments that incorporate indoor and outdoor/industrial Aironet APs.

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    Citrix has developed a comprehensive family of products that provide enterprise-class manageability, expandability, and responsiveness for server virtualization and for server-based distribution of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the business advantages of Citrix virtualization products and can help you design, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.

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    Progent offers expert online support services to help companies integrate their information networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid topologies that combine local IT assets as well as public clouds. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration services such as Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background delivering high-level consulting services remotely, and Progent can help you complete your cloud integration projects on schedule and within your budget.

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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital data, apps and VMs that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data.

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    Progent is among the most qualified network support firms for creating e-mail systems based on Exchange 2000. Progent is skilled in helping small companies derive all the benefits of Microsoft Exchange 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.

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    Lync Server 2013, rebranded Skype for Business, enables businesses of any size to build a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing, as well as IP-based and PSTN calling across a wide assortment of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and network architects can assist you to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid topology appropriate for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft 365 apps including Outlook clients and PowerPoint.

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    Progent offers consulting for security analysis utilities including LANguard from GFI for running a set of programmed system testing scans to identify possible security problems. Progent has broad knowledge of network auditing tools and can show you how to understand audit reports and respond appropriately. Progent can show you how to build security into your business processes, install scanning applications, plan and implement a protected system environment, and recommend policies to optimize the safety of your network. Progent's security engineers are able to help you set up a firewall, implement safe remote access to email and business applications, and install virtual private network. Progent's certified security engineers can test the security of web-based applications and can provide extensive security assessments of enterprise-wide security to validate your company's compliance with recognized international security standards including FISMA, NIST, and ISO.

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  • 24/7 Remote Support Jobs Microsoft Certified Professional
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    Progent wants to hire staff-level, solutions-driven Microsoft certified consultants with MCSE certification; Cisco certified system consultants who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or equivalent security credentials; and high-end system architecture consultants with a background in mobile access, wireless connectivity, service continuity, business continuity, data protection, and virtual servers. Progent also is hiring employees to join Progent's staff of help desk support technicians and remote support professionals. Also, We are seeking talented administrators who can operate effectively in our fast-paced, virtual office environment.

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    Progent's Microsoft-certified network engineers can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and carry out an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast payback by increasing your productivity, cutting the expense of equipment and support, streamlining management, and consolidating your key communications platforms.

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    Our Experts Group provides consulting in important areas that include Macintosh integration and programs; Consulting for Linux-powered, UNIX-based, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical program support; Chief Information Officer, management information analyst, and project management outsourcing; Special applications design and deployment; Web, electronic business, EDI, and client information portal design and deployment; Database support and performance consulting; Management intelligence consulting; and Telecom architecture support.

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    Progent's Wireless Consulting Services provide a convenient, affordable way for companies of all sizes to integrate, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    The Contact Center service model used by Progent offers small and midsize organizations an efficient option to dependence on independent service individuals by offering broad expertise shared by numerous support teams, optional 24x7 access to emergency assistance, fast escalation to world-class experts for handling even the most complex problems, support consistency and reliability, prompt follow-up overseen by veteran IT service managers, a variety of convenient techniques for initiating support tasks, plus excellent process transparency enabled by trouble ticket updates and available via a web portal.

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