Fast and Affordable Remote Support for Belo Horizonte Minas Gerais Computer Systems
Fast Online Help for Belo Horizonte NetworksFor businesses located in Belo Horizonte Minas Gerais, Progent offers remote help for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified engineers have provided remote troubleshooting to businesses in all 50 states in the United States. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to help with challenging networking problems, plus the assistance of CISA and CISSP-accredited cybersecurity consultants to handle high-level security design and diagnostic issues.

Progent's remote support experts provide exceptional value because they possess the practical background and are equipped with the advanced technology necessary to solve most network issues rapidly. Efficient support reduces direct expenses since service calls require fewer chargeable minutes. Online support also eliminates the cost of sending an engineer to your office. Your company benefits additionally with incidental expenses by reducing or avoiding network downtime and related costs due to business discontinuity, upset clients, idle workers, and de-focused executives. Progent's advanced remote consulting expertise is especially important in environments that are dependent on public clouds for vital network infrastructure or software like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be useful.

Progent's billing policy for remote support is structured to stretch your IT service investment. Progent bills by the minute for telephone-based consulting, so you are invoiced just for the services that you receive. Unlike many online support firms, Progent asks for no service activation charge or minimum job duration. Progent's per-minute granularity and simple model for pricing prevent situations where quick fixes somehow end up as major bills. Progent's skill at dealing with technical issues efficiently means you spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has refined an arsenal of optimized tools and field-tested methodologies which allow the highest level of efficiency for online technical support and repair for computer systems of any size. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the engineers of Progent's Technical Response Center to access your company's network remotely without violating corporate security.

Progent's proven service database application maintains thorough documentation describing the support that Progent's customers have received. Progent's authorized consultants have the benefit of the specifics of all help provided to each customer by any Progent engineer. This database of issues and resolutions is structured as a conveniently accessible proprietary knowledge base that enables Progent's online support experts to share their experiences with the whole team to ensure that the effectiveness of Progent's support improves over time. Progent's advanced certifications and working associations with important industry leaders including Cisco and Microsoft make available additional vast technical support databases and permit fast response from manufacturers' in-house support staff so Progent's remote service experts can come up with the best resolutions promptly.

Remote technical support services provided by Progent to companies in Belo Horizonte Minas Gerais include:

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a family of affordable, fixed-price managed services intended to enable small and mid-size businesses to utilize the same best-of-breed technology deployed by some of the world's leading enterprises. The ProSight series of network management outsourcing services covers all key facets of information technology such as email protection, security and compliance, automated backup and disaster recovery, infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology to guard endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the entire threat progression including protection, identification, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also help you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with leading backup technology companies to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS products manage and monitor your backup operations and allow non-disruptive backup and rapid restoration of vital files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss caused by equipment breakdown, natural disasters, fire, cyber attacks like ransomware, user mistakes, malicious employees, or software glitches. Managed services available in the ProSight DPS product line include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to provide centralized management and comprehensive security for your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and access points as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating appliances that need important software patches, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT personnel and your Progent engineering consultant so all looming issues can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, better compliance with government and industry security regulations, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your company's ability to block or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your existing security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient AV and backup/recovery environment that meets your business needs. For details, visit The ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Offered by Progent
Progent offers the skills of seasoned online consulting professionals for special IT programs. Billing rates for longer-term development or consulting tasks are determined based on the level of expertise of the engineers involved. Progent's experience with these important areas of computer technology enables clients to complete critical initiatives economically and on schedule. Progent's project-based remote engineering services include:

  • Call Center Services
    Progent's Call Center service offerings for organizations with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Help Desk Call Center services, shared Helpdesk services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive service desk solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to resolve complex problems.

    Progentís Co-managed Help Desk services allow your business to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of certified desktop support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced service desk solution based on the top professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center team of experienced information technology experts gives your computer users in Belo Horizonte Minas Gerais instant communication with a reliable network service group with substantial experience offering telephone-based support and remote diagnostics for computer environments powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux products. Progent's focus is to earn the Help Desk Call Center recognition as a key enabler of business efficiency, and Progent's aim is to resolve and not just report network problems.

  • Business Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Consulting Team provides online and in-depth consulting support and training in key application fields that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom programming, and training for popular Microsoft business applications including CRM, MS Office Project, Microsoft Office 365 Word, and Office 365 Excel. For additional information on Progent's consulting, custom development, and training offerings, refer to Progent's Applications Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants offer advanced online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new deployment of System Center 2016, expand or tune your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent can deliver businesses in Belo Horizonte Minas Gerais online IT infrastructure monitoring and reporting by providing System Center Operations Manager expertise and Microsoft System Center 2012 Operations Manager support. Progent can adapt SCOM to accommodate your business so that your computer maintenance is proactive and automated. By spotting potential issues before they result in network outages, system monitoring can ward off stressful and costly service failures. Progent can also deploy network monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or networks that support a mix of operating systems.
How Your Belo Horizonte Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent online support with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Remote Support, telephone 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Belo Horizonte Minas Gerais, Progent's online computer support specialists can deliver professional and cost-effective IT support whenever your company needs it. More than 15 years of offering remote technical assistance has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire world-class troubleshooting capability and to refine remote access tools to solve network problems rapidly while avoiding the cost and lost time that comes with on-site support calls.

Even if your Belo Horizonte organization works with a regular independent consultant or employs an in-house organization that know how to handle ordinary computer problems, Progentís Microsoft and Cisco certified consultants can offer a convenient and transparent remote expansion of your local resources for situations when your regular service personnel either lack the time or the knowledge to address unexpected network emergencies or particularly tough integration problems.

Advantages of Progent's Network Help for Offices in Belo Horizonte Minas Gerais
Progent's online IT consulting services allow your Belo Horizonte organization to experience the advantages of immediate, enterprise-grade IT support without the cost of managing a full-time IT staff. Your network will acquire added business value by becoming more reliable, productive, and secure. Advantages to your business include:

  • Convenient virtual expansion of your local IT resources
    For most companies in Belo Horizonte Minas Gerais, nearby computer service providers, whether made up of independent consultants or an in-house maintenance staff, can solve the majority of technical issues. On the other hand, serious problems can strike when your regular resources are overstretched or absent, and some problems may stem from technology that is unfamiliar to your onsite support technicians. In these instances, Progent's online support professionals provide an easy, fast, and economical way to supplement your local resources and to convey valuable information to improve your capability to handle downstream issues in-house.

  • Reduced Reliance on Freelance Consultants
    For IT maintenance, smaller companies often rely on individual freelance consultants. While independent service people carry less internal costs than larger service companies and can often charge marginally less, they are occasionally stretched too thin, making it impossible to respond rapidly to urgent situations. If an independent service provider is busy with another client, ill, on a trip, or in training, the absence of fallback help may require your company to go without assistance during an emergency. As your network expands, system unavailability and problems with vital software become more costly. The money you thought you were conserving on an independent can be consumed fast by lost productivity. Progent provides an on-call source of reserve support expertise to insure your network remains available.

  • Create a Solid Basis for Seamless Growth
    Organizations typically start with an IT system created on a modest budget. Without a robust framework, slap-dash repairs can get thrown on top of a shaky foundation. When a company grows, stability and scalability problems can impede the productivity of the organization. These badly designed environments require proper analysis, smart long-term planning, and wide technical knowledge to upgrade to a network architecture able to offer the solid foundation to meet critical business demands and ease downstream expansion.

  • Work with Problem Solvers Instead of Technology Resellers
    Smaller companies require advice and technical training to negotiate an increasingly complex maze of technology alternatives capable of accelerating business success and improving productivity. Businesses hardly need a network engineer who is attempting to earn a commission on a certain vendor's products. Network support and product sales can lead to a scenario where the recommended solution is built around a profitable product instead of the true needs of a client. Progent avoids these conflicts by offering just services instead of products. This enables Progent to align technical consulting with the real interests of clients.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, depth of IT knowledge, refined support tools, and familiarity with enterprise networking enable businesses to escape the limitations associated with exclusive reliance on smaller consulting firms, independent freelance service providers, or limited internal resources.

Progent adds value by offering:

How Does My Business Begin Receiving Remote Network Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, visit Immediate Technical Support.

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    Microsoft Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional PSTN telephony. Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer online and onsite support services to assist your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.

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    Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and send messages, examine the Exchange global address list, import addresses, sync up appointments, and invite people to meetings via your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage training.

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    Progent offers national remote technical support and consulting services for companies who run environments powered by variants of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Remote technical support offers maximum return for your IT dollar by preserving user efficiency and shortening the hours charged for network repair services. Advanced remote support utilities and skilled technicians and consultants combine to enable Progent to handle the majority of network issues without squandering time and money by going to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a combination of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP premier security specialists to assist with the most difficult network issues.

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    Progent's certified ISA Server consulting experts have extensive backgrounds configuring ISA Server-based security solutions for information systems with multiple offices, remote users, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection requirements without overly restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X firewalls and include centralized control of modern cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.

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    Progent offers small businesses a pair of ultra-affordable security evaluation scanning packages that provide, at a preset price, remotely administered scans of your network security profile which are evaluated by professional information security engineers who assess the data collected by the scan, deliver unbiased evaluations of your existing network security, and offer suggestions for enhancements. Progent offers two non-overlapping security evaluation packages for external and internal scanning that are priced to meet the budgetary realities of small companies while providing enterprise-quality evaluations of your network's exposure to assault.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to expand with your changing business needs. Progentís Cisco-Premier network consultants are familiar with Ciscoís comprehensive line of products aimed at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.

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    Cisco's Catalyst wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, improving wireless uptime with rapid auto-failover, and strengthening security by detecting threats and analyzing traffic content based on user type and locale. Progent can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology.

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    Microsoft Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other Exchange infrastructure to lower hardware expense and administrative overhead. You can configure Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your organizations to assess the benefits of Office 365 Exchange Online, design a network topology that aligns with your business needs and budget, implement an efficient move from your current Exchange system to one that includes Exchange Online, train your IT team and users, and provide ongoing consulting and technical support.

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    Remote 24x7 monitoring, automated alarms, and periodic reports are crucial to maintaining the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can get a degree of network stability that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management options delivered as economical services created to assist your company to detect and fix a most IT network issues before they get big enough to impact productivity.

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    Progentís IT outsourcing packages provide budget-friendly computer support for small businesses. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or developing an on-line eCommerce solution, outsourcing your IT technical services can reduce expenses and eliminate risks, permitting network support budgets to grow in a more moderate and manageable fashion than is possible by assembling a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and robust system foundation for your critical business software powered by Microsoft Windows including Office XP, Office 2003, and Office 2000.

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    Progent can assist you to design a migration to Microsoft Teams from Skype for Business and install, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.

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    Progent's team of application experts can provide in-depth consulting, custom programming, integration help, and online training for leading applications that address vital areas including ERP, general accounting, business reporting, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background providing high-level consulting services online, Progent can assist clients throughout the United States to save the time and fees associated with travel and on-premises visits without compromising the high quality of consulting support.

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    Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your company to upgrade from a legacy version of SCVMM or from another management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you get maximum return on investment.

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    Progent's Data Center professionals can help you select fault-tolerant data centers that match the particular needs of your business. Fault tolerant colocation sites are particularly appealing to small companies because of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to design an on-site data center that offers even a minimum degree of fault tolerance is financially prohibitive for the majority of small companies. Progent is ready to show you how to reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a full array of engineering and maintenance services.

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  • On-site Support Barracuda Backup Restore
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    Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage hardware. Barracuda Backup safeguards critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to help you to design, configure, operate and repair a backup and disaster recovery system based on Barracuda Backup.

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    Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management, team, develop an enterprise-wide security strategy, streamline IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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    Progent can provide advanced remote support to help companies connect their networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid architectures that seamlessly combine physical IT assets as well as cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud integration services that include Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.

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    The sophistication and integration demands of Microsoft Windows Servers requires a network consulting team with practical experience and broad familiarity with designing and integrating cohesive, end-to-end business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progentís IT services can assist you with designing, deploying, administering, and supporting Windows Server solutions that maximize the business value of your computer network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.

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    Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) calling. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support services to help your company to manage and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.

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    Progent can help your organization to maintain System Center 2007 Configuration Manager to simplify administration, enhance compliance, and boost productivity by making sure that operating systems and applications are always current, tracking product licenses, and reporting usage patterns to help you make smart buying decisions. Once your organization is set to update your SCCM 2007 device management ecosystem, Progent can assist you to plan and implement an efficient move to System Center 2012 Configuration Manager.

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    If your office computer system combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for easy administration, transparent dataflow, high availability, enhanced performance, and tight protection. Progent's UNIX and Microsoft Windows coexistence support offerings feature network architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and administration, online network help and troubleshooting, in-person technical support, and Contact Center support.

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    Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and on-premises assessment and migration services for Windows 10 available from Progent include Return on Investment estimates, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, automated provisioning and management, network design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and users, and ongoing technical help.

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    Progent can help small and mid-size organizations to provision their offsite workforce with reliable integration with public cloud services.

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    Progent's Linux consulting experts provide small businesses and developers support for managing and maintaining Linux systems that operate with Microsoft-based networks. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience offers you an easy one-stop source to help you build and manage a secure and robust cross-platform network and communications solution that supports Linux and Microsoft coexistence by combining Windows with leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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