Fast Online Help for Belo Horizonte Minas Gerais Networks
Urgent Remote Support for Belo Horizonte SystemsFor organizations in Belo Horizonte Minas Gerais, Progent offers remote support for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have provided remote troubleshooting to companies in all 50 states in the United States. (Refer to testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to help with challenging infrastructure problems, as well as the services of CISA and CISSP-qualified cybersecurity consultants to help with advanced security architecture and diagnostic jobs.

Progent's online support engineers offer exceptional value because they have the practical experience and have access to the advanced tools needed to resolve most network issues rapidly. Efficient support reduces immediate expenses since solutions require fewer chargeable minutes. Online help also eliminates the expense of sending a consultant to your office. Your organization saves even more in incidental costs by minimizing or eliminating network downtime and associated losses stemming from business discontinuity, upset customers and vendors, unproductive workers, and distracted executives. Progent's extensive online consulting experience is especially important in environments that depend on public clouds for vital infrastructure or applications such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be an option.

Progent's pricing policy for remote support is designed to leverage your network support dollar. Progent charges per minute for telephone-based assistance, so you are charged exclusively for the services that you receive. In contrast to many online support companies, Progent asks for no initialization fee or minimum job duration. Progent's one-minute billing unit and clean model for billing do away with scenarios where fast solutions somehow turn into substantial bills. Progent's penchant for dealing with technical issues quickly means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over the years, Progent has fine tuned an array of optimized tools and field-tested processes which promote the highest degree of efficiency for online consulting and troubleshooting for computer systems of all sizes. Progent provides protected Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the staff of Progent's remote service group to connect to your computer system without violating network security.

Progent's sophisticated customer support database application maintains comprehensive records describing the support that Progent's customers have been provided. Progent's team consultants have the benefit of the records of services provided to every Progent customer by any Progent consultant. This archive of anomalies and resolutions is structured as an easily accessible internal database that permits Progent's remote technical experts to share their experiences with the whole team to make sure that the effectiveness of Progent's support services grows over time. Progent's high-level accreditations and close associations with important vendors such as Cisco and Microsoft make available additional massive technical support knowledge bases and allow priority response from manufacturers' in-house support staff with the result that Progent's online service experts can come up with the best solutions quickly.

Remote technical services provided by Progent to businesses in Belo Horizonte Minas Gerais include:

Progent's ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, fixed-price services designed to enable small and mid-size organizations to benefit from the same advanced technology deployed by many of the world's leading enterprises. Progent's ProSight series of network monitoring and management services covers all critical areas of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior analysis tools to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the complete threat progression including protection, detection, mitigation, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also assist you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup technology vendors to create ProSight Data Protection Services, a family of management outsourcing plans that provide backup-as-a-service. ProSight DPS products automate and track your data backup operations and enable non-disruptive backup and rapid restoration of critical files/folders, apps, system images, and virtual machines. ProSight DPS helps your business protect against data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, user mistakes, malicious employees, or software glitches. Managed backup services available in the ProSight DPS selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these managed backup services are best suited for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic IT network. In addition to maximizing the security and reliability of your IT network, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on more strategic projects and activities that derive the highest business value from your information network. Read more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other personal devices. Using 2FA, when you sign into a secured application and enter your password you are asked to verify who you are via a device that only you possess and that is accessed using a separate network channel. A broad range of out-of-band devices can be utilized as this added means of authentication including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can designate multiple verification devices. For details about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding line of in-depth reporting utilities designed to work with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize key issues such as spotty support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security vendors to deliver web-based management and world-class security for all your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, monitor, reconfigure and debug their networking hardware like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating tedious network management activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding appliances that require important updates, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save up to half of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the deployment of your essential network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a cleaner Active Directory (AD) environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with data security regulations, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your current cybersecurity posture and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient security and backup/recovery environment that aligns with your business requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

Special Consulting Services Available from Progent
Progent can provide the skills of world-class online consulting experts for special IT programs. Progent's charges for ongoing development or consulting tasks are set according to the level of expertise of the engineers assigned. Progent's experience with these special fields of information technology enables clients to complete major initiatives economically and on schedule. Progent's special online consulting services include:

  • Call Center Support
    Progent's Help Desk Call Center service offerings for businesses with networks based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, co-managed Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progent's Call Center consulting services can assist you in creating an effective new Call Center or enhancing your current one, identifying or modifying Help Desk Call Center software to meet the special requirements of your business, or adding occasional online personnel to supplement your existing Help Desk group during unusually busy events such as software migrations, major upgrades, or installing new business software.

    Progent's Help Desk Call Center staff of veteran information technology professionals offers your workers in Belo Horizonte Minas Gerais fast contact with a large support group with extensive background offering telephone-based consulting and remote repair service for computer environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to earn the Help Desk Call Center recognition as a key contributor to business productivity, and Progent's intent is to resolve rather than just document IT issues.

  • Business Applications Support: Training, Programming, and Problem Solving
    Progent's Applications Experts Group can supply phone-based professional engineering expertise and education in key application fields that include ERP, MRP, accounting system customization, and CRM. Progent also can provide consulting, programming, and education for popular Microsoft business applications such as Microsoft CRM, Project, Office Word, and Microsoft 365 Excel. To read additional information about Progent's expertise, custom programming, and training offerings, go to Progent's Business Application Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center centralizes and automates the management of hybrid cloud environments by offering advanced integration with Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of multi-OS environments that include Linux, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide advanced online and onsite expertise for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of Microsoft System Center2, expand or optimize your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent can deliver companies in Belo Horizonte Minas Gerais remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager expertise. Progent can configure Operations Manager to fit your business so that your computer maintenance is proactive and automated. By anticipating emerging problems before they cause full-scale emergencies, remote monitoring can avoid disruptive and expensive service breakdowns. Progent can also utilize network monitoring products such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows networks, or networks powered by multiple operating systems.
How Your Belo Horizonte Business Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent remote help with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Emergency Online Support, call 1-800-993-9400, or go to Contact Progent. For businesses and new businesses in Belo Horizonte Minas Gerais, Progent's phone-based computer support engineers are ready to provide expert and affordable IT support the moment your organization needs it. More than 20 years of providing online repair services has led to Microsoft Partner status for Progent's consulting experts and has enabled Progent to acquire world-class troubleshooting capability and to fine tune online access technology to solve computer problems rapidly while eliminating the cost and lost productivity associated with on-site support visits.

Even if your Belo Horizonte company works with a local independent consultant or maintains a full time IT staff that can handle ordinary computer issues, Progent's Microsoft and Cisco certified consultants are available to provide an easy and seamless remote expansion of your local resources for situations when your regular IT support personnel either don't have the availability or the knowledge to resolve unexpected network crises or particularly complex integration problems.

Details of Progent's Online Computer Services for Belo Horizonte Minas Gerais
Progent's phone support, remote repair, network security expertise, and network management services offer businesses in Belo Horizonte Minas Gerais unparalleled leverage for your support investment. Whether you need one-time telephone help and remote troubleshooting or ongoing Help Desk call center services and system management, Progent's experts can deliver your business world class IT support while permitting you to eliminate the expense and hassle of running a full-service in-house IT staff. Highlights of Progent's National Remote Support services include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's staff size, breadth of IT background, refined remote support tools, and familiarity with enterprise networking allow businesses to avoid the pitfalls associated with excessive reliance on smaller consulting organizations, individual freelance service providers, or over-stretched in-house resources.

Progent stands out by providing:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Certified experts average more than a decade of real-world industry background, at the forefront of network service, performing a broad variety of IT tasks for an extensive mix of businesses. Every Progent consultant shares a proven collection of personal best practices which are combined into shared best practices training that Progent teaches its support staff. This ensures that you get not just world-class IT skills, but also a consultant with field-tested approaches for using computer knowledge to repair actual network problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for online support and on-premises help per minute. Consequently, you are billed only for received support. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. In addition, Progent imposes no startup charge and asks no monthly commitment for support services provided during regular working hours. Many service organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids big bills for fast repairs so you won't be tempted to permit simple problems to stay unaddressed.

  • Complete Records of Delivered Services
    Progent has developed a comprehensive support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local support organizations who provide scant documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service documentation transmitted by every consultant to every customer. The discipline of documenting and archiving support activity results in more effective support and eliminates a variety of typical problems such as when a service client is effectively held hostage to a consultant who won't let go of vital service information.

  • Remote Server Monitoring with Microsoft Operations Manager
    Progent is one of the few support firms to provide round-the-clock network tracking services powered by MS Operations Manager. MS System Center Operations Manager causes your computer maintenance to be anticipatory instead of reactive. By anticipating possible problems before they cause lost productivity, network monitoring can save your IT network from painful and costly availability disruptions.
How Does Our Company Start Getting Remote Network Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, go to Immediate Network Support.



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    Progent's certified security experts can perform NodeZero-based threat assessments to make sure your security defense tools and policies are properly set up and effective.

  • Windows Server 2022 integration Online Support Windows Server 2022 with Linux Consultant
  • Wireless Integration Services Building-to-building Wireless Online Technical Support
  • Wireless Security Inventory Technology Professional Computer Security Vulnerability Evaluation Engineers
  • Work at Home Employees Belo Horizonte Consulting and Support Services - Collaboration Systems Assistance Belo Horizonte-Betim Belo Horizonte Remote Workers Collaboration Solutions Consulting Services Belo Horizonte
  • iOS patch management Engineer IoT device patch management Services
  • ransomware incident response Consultant 24x7 Professional ransomware protection

    • Emergency Network Consultants Call Desk Sharing
    Virtual Helpdesk Specialist

    Progent provides three essential types of Contact Center services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your customers instant access to a reliable support group with extensive experience providing phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's focus is on giving the support Call Center a respected image as a solid contributor to company productivity. Progent's target is to resolve and not merely report problems.

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