Fast Online Troubleshooting for Belo Horizonte Minas Gerais Computer Systems
For companies located in Belo Horizonte Minas Gerais, Progent provides remote help for information systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have delivered remote support to businesses in all 50 states in the United States. (Check out testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to handle challenging networking issues, plus the services of CISA and CISSP-accredited security experts to handle high-level security design and diagnostic issues.
Progent's online technical support engineers offer excellent leverage due to the fact that they possess the practical experience and are equipped with the sophisticated tools required to resolve most network issues rapidly. This lowers immediate costs because service calls require minimal billable minutes. Online support also avoids the expense of dispatching an engineer to your site. Your company saves even more with indirect costs by reducing or eliminating system outages and associated losses stemming from business discontinuity, disgruntled clients, unproductive employees, and de-focused executives. Progent's advanced online technical support know-how is especially helpful for businesses that rely on public clouds for critical infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be useful.
Progent's pricing policy for remote support is designed to leverage your network support investment. Progent bills by the minute for phone consulting, so you pay just for the support that you receive. In contrast to many online service firms, Progent asks for no initialization surcharge or minimum job duration. Progent's one-minute granularity and clean policy for pricing save you from situations where fast repairs manage to turn into substantial tabs. Progent's skill at solving problems efficiently means your business saves cash.
Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered a set of optimized technologies and field-proven methodologies which permit the maximum degree of effectiveness for remote engineering help and repair for information networks of any size. Progent's remote service group can communicate with your company's system without violating system security.
Progent's powerful customer support reporting application stores comprehensive histories for the support that Progent's clients have received. Progent's staff consultants have the benefit of the specifics of support rendered to each Progent client by any consultant. This archive of anomalies and resolutions is organized as a conveniently accessible support knowledge base that permits Progent's remote technical experts to share their experiences with the whole team to make sure that the efficiency of Progent's support improves over time. Progent's extensive list of certifications and close associations with key vendors such as Cisco and Microsoft make available additional vast technical knowledge bases and allow priority response from manufacturers' in-house support staff so Progent's online service specialists can find the most efficient resolutions promptly.
Remote services available from Progent to businesses in Belo Horizonte Minas Gerais include:
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Certified Windows Expertise
Progent's Microsoft-expert remote service engineers can deliver computer repair and IT support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can help you with a broad variety of technology support including Windows Server 2022 planning and integration expertise,
Microsoft Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid systems, Windows Server 2012 R2 integration,
Windows Server 2008 R2 migration,
Microsoft Exchange Server 2019 planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint Server 2019 design and integration, SharePoint Server 2016 migration and hybrid deployment expertise, Microsoft Teams planning and integration, Skype for Business Server migration support, Lync Server 2013 management, and Office Communications Server upgrade,
Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 migration expertise, MS SQL Server 2017 expertise, SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server and Project Server Online training,
Microsoft Office Access Development and Training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a broad array of cost-effective PC desktop consulting and support services to help your company to deploy, integrate, repair, and administer desktop PCs and notebooks based on Windows. Progent's desktop support services cover areas such as providing Windows 11 planning and upgrade assistance and Windows 10 integration consulting, as well as Microsoft System Center 2012 Configuration Manager planning and installation, Microsoft System Center 2016 Configuration Manager cloud integration, and Intune consulting to streamline the management of your desktops and web-facing mobile devices.
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert certification is the top accreditation for networking consultants, and indicates an individual's networking knowledge at the master level. Cisco CCIEs know how to deal with the most difficult problems occurring in network planning, deployment, maintenance, security, and repair. Cisco qualified CCIEs operate closely with Cisco's internal support staff in analyzing problems with IOS network management tools and developing workarounds or identifying program patches. Cisco CCIEs represent an excellent cost-effectiveness since their broad experience enables them to resolve problems quickly. In common cases, less experienced consultants can struggle for hours or even days with identical tasks that a Cisco-qualified CCIE can resolve in a few minutes. Progent's Cisco-qualified CCIE engineers can connect to your environment by means of sophisticated remote support technology in order to perform quick, safe, and economical diagnosis and remediation.
Belo Horizonte Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Belo Horizonte metro area.
Progent locations in Belo Horizonte Metro
Progent's Cisco-qualified CCIEs offer assistance with all of Cisco's industry-leading family of connectivity appliances. Cisco technology expertise available from Progent includes ASA Next Generation firewalls with Firepower Services integration and troubleshooting, Cisco routers installation and upgrades, Cisco Catalyst switch consulting and support services, Cisco Nexus switch consulting and support, Cisco Meraki switches configuration and management, Cisco Unified Communications Manager/CallManager integration and troubleshooting, Cisco VoIP phones and IP video phones solutions and Cisco wireless VoIP phones solutions, Cisco Meraki Wi-Fi access point layout and configuration, Cisco Aironet APs engineering services, Cisco wireless controllers consulting, Cisco VPN and Network Security Integration assistance, and SIP and CUBE infrastructure solutions for SIP trunking and CUBE integration expertise. Progent can also provide remote and onsite Wi-Fi site surveys to assist you to fully integrate your Wi-Fi ecosystem.
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Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to guide you to complete the time-critical first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware expert can assist businesses to identify and isolate infected servers and endpoints and guard clean resources from being penetrated. If your Belo Horizonte system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.
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Ransomware Removal and Operational Continuity Services
Progent's ransomware recovery consultants can help your Belo Horizonte business to rebuild a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim. Progent's team of cybersecurity specialists bring the broad range of skills required to reconstruct all critical facets of a targeted network quickly and with little loss of data. To find out more, visit Progent's ransomware cleanup and business restoration experts.
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CISM and CISSP Premier Network Security Consultants
Progent's accredited CISM and CISSP security and compliance consultants can provide a range of security services to improve the defenses of your Windows, Apple macOS and OS X, Linux environment against internal or external threats or assist you to recover quickly after a damaging breach. Security support services offered by Progent include: in depth information security and compliance evaluation utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; fast cleanup after malicious assaults; setting up firewalls; building safe architectures for remote and mobile communication; guarding your messaging system against spam and DHA attacks; and setting up round-the-clock proactive monitoring.
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Cloud Integration Solutions

Progent can provide advanced online consulting services to help organizations of all sizes integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist your IT team to design and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize local IT assets as well as cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Microsoft 365 Exchange Online integration solutions with on-prem installations of Exchange,
Microsoft Azure hybrid cloud planning and integration consulting, Amazon AWS hybrid cloud solutions, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform integration expertise. Progent has over two decades of background delivering advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
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VMware Site Recovery Manager (SRM) Consulting
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a consistent workflow for restoring applications and services rapidly following a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also supports transparent testing for site recovery, updates and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to design, deploy, test and administer a disaster recovery system powered by VMware SRM.
Progent's VMware vSphere consultants have in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver high uptime, data security, and application mobility. Progent can also provide advanced VMware NSX consulting from a VCDX-NV certified network designer to assist you to create a completely virtualized Software Defined Data Center (SDDC) that can be provisioned or migrated instantly and managed with a high level of automation regardless of the hardware used by the basic network infrastructure.
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UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux experts and Apple macOS and OS X specialists offer remote support services to cover a wide range of computer technologies such as network architecture, email solutions, network and operational security, plus UNIX and Microsoft Windows integration. For server hardware economization and simplified management in environments that incorporate Linux and Microsoft Windows, Progent offers VMware vSphere integration and Citrix support. Progent can also help with migration from older systems to Windows or Linux solutions. Progent's group-oriented approach to solving network issues enables quick escalation, if necessary, to engineers with task-relevant expertise to tackle challenging scenarios. This accelerates solutions of critical problems, minimizes lost productivity, and cuts service costs.
Progent's UNIX and Linux support engineers can offer urgent online assistance resolving problems affecting UNIX, Linux, or Solaris networks based on popular variants of UNIX such as:
Mac OS X
Solaris
IBM AIX
HP-UX (Hewlett Packard UNIX)
BSD
Silicon Graphics IRIX
Progent's ProSight Managed IT Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, subscription-based managed services designed to allow small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by some of the world's top corporations. The ProSight suite of network management outsourcing services covers all key facets of information technology including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:
- ProSight LAN Watch: Network, Server, and Endpoint Monitoring Services
ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system running at peak levels by tracking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT management staff and your Progent consultant so that all potential issues can be resolved before they can disrupt your network. Learn more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven platform for managing your network, server, and desktop devices by offering tools for streamlining common time-consuming tasks. These can include health checking, update management, automated remediation, endpoint configuration, backup and restore, anti-virus protection, remote access, standard and custom scripts, asset inventory, endpoint profile reporting, and troubleshooting support. When ProSight LAN Watch with NinjaOne RMM spots a serious problem, it sends an alarm to your specified IT management personnel and your assigned Progent consultant so potential issues can be taken care of before they impact your network. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, track, enhance and debug their networking hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that need important software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is an expanding suite of real-time and in-depth reporting utilities designed to work with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize critical issues such as inconsistent support follow-through or endpoints with out-of-date AVs. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves productivity, reduces management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
Progent has partnered with advanced backup/restore product vendors to create ProSight Data Protection Services (DPS), a selection of subscription-based management outsourcing plans that provide backup-as-a-service. ProSight DPS services automate and monitor your data backup processes and allow transparent backup and fast recovery of important files/folders, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss resulting from hardware breakdown, natural disasters, fire, malware such as ransomware, human error, malicious insiders, or software glitches. Managed services available in the ProSight DPS product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these fully managed backup services are most appropriate for your network.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security vendors to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, see Email Guard spam and content filtering.
- ProSight MFA with Cisco Duo: Identity Validation, Endpoint Remediation, and Secure Single Sign-on
Progent's Duo MFA managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you log into a protected online account and enter your password you are asked to verify who you are via a device that only you have and that uses a different network channel. A wide range of out-of-band devices can be used as this added means of authentication such as a smartphone or watch, a hardware token, a landline telephone, etc. You may register multiple verification devices. For details about Duo identity validation services, go to Duo MFA two-factor authentication services for access security.
- ProSight Co-Managed Call Desk: Outsourced and Co-managed Call Desk Services
Progent's Co-managed Help Desk Service provides a transparent extension of your core network support staff. Client access to the Help Desk, delivery of support, problem escalation, trouble ticket creation and updates, efficiency metrics, and management of the service database are cohesive regardless of whether issues are taken care of by your corporate support resources, by Progent, or a mix of the two. Your business has unrestricted flexibility to expand or shrink your part of support work as needed. Progent takes care of initial deployment and provisioning of the professional services PSA software as well as workflow documentation, testing and training.
To find out more about ProSight Co-Managed Call Desk, visit ProSight Co-Managed Call Desk.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack progression including blocking, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.
- ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your company's unique needs and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.
- Progent's Patch Management: Software/Firmware Update Management Services
Progent's support services for patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic IT system. Besides maximizing the protection and functionality of your IT network, Progent's software/firmware update management services free up time for your in-house IT staff to concentrate on line-of-business initiatives and activities that derive the highest business value from your information network. Find out more about Progent's software/firmware update management services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an unbiased evaluation of the health of their information system. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) system. Both also come with one year of advanced remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with government and industry security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. See more information about ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's preparedness to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup environment that meets your company's requirements. For details, see The ProSight Ransomware Preparedness Report Service.
Special Consulting Programs Offered by Progent
Progent offers the services of seasoned remote consulting experts for contract IT projects. Billing rates for longer-term consulting projects are determined based on the level of expertise of the consultants assigned. Progent's experience with these important areas of computer technology enables customers to execute critical projects economically and on schedule. Progent's special remote consulting services include:
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Help Desk Call Center Expertise
Progent's Help Desk programs for organizations with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk Call Center services, co-managed Help Desk services, and Helpdesk consulting.
Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that manages all facets of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides call desk services at a significant discount off Progent's normal desktop service rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Progent's Help Desk consulting expertise can assist you in creating an efficient new Help Desk or improving your existing one, selecting or customizing Call Center software to meet the unique requirements of your business, or providing occasional phone support personnel to supplement your in-house Help Desk group to deal with demanding situations like software migrations, major updates, or rolling out new business software.
Progent's Call Center team of experienced network professionals gives your workers in Belo Horizonte Minas Gerais immediate contact with an effective network service resource with substantial background offering phone support and remote troubleshooting for IT systems powered by Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's concentration is to give the Help Desk recognition as a solid contributor to company productivity, and Progent's target is to solve rather than just record technical problems.
- Business Applications Support: Education, Custom Development, and Problem Solving
Progent's Applications Experts Group offers online advanced engineering support and education in specific business application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, programming, and education for familiar Microsoft applications including CRM, MS Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To find out additional information concerning Progent's consulting, customization, and education offerings, visit Progent's Business Application Experts Group.
- Centralized and Automated Management of Hybrid Cloud Environments
Microsoft System Center centralizes and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts can provide world-class remote and onsite support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of System Center2, expand or optimize an existing one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center environment.
- Remote Hybrid Network Monitoring Support
Progent offers organizations in Belo Horizonte Minas Gerais remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager expertise. Progent can tune SCOM to suit your environment so that your computer maintenance is proactive and automated. By uncovering emerging issues before they expand into crashes, remote monitoring can ward off inconvenient and expensive service crises. Progent can also provide help with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X systems, Windows environments, or systems that incorporate a combination of OS platforms.
How Your Belo Horizonte Business Can Contact Progent's Online Service Experts
To contact Progent about emergency remote support with Windows, macOS and OS X, or Linux computer systems, go to Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or refer to Contact Progent.
For organizations and startups in Belo Horizonte Minas Gerais, Progent's phone-based network support engineers can deliver expert and cost-effective system help whenever your organization requires it. Over 20 years of providing remote technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to refine online access technology to solve network problems rapidly while avoiding the cost and lost productivity that comes with on-site support calls.
Even if your Belo Horizonte organization deals with a regular independent support technician or employs a full time organization that know how to handle the majority of computer problems, Progent's Microsoft certified consultants can still offer a convenient and seamless virtual expansion of your local resources in cases when your usual service personnel either don't have the bandwidth or the expertise to handle sudden network crises or especially tough integration problems.
Details of Progent's Remote Computer Support for Belo Horizonte Minas Gerais
Progent's phone support, Internet-based repair, network security expertise, and network administration services offer businesses in Belo Horizonte Minas Gerais the greatest leverage for your IT budget. Whether you need one-time telephone help and remote troubleshooting or full-time Help Desk call center support and network administration, Progent's experts can deliver your business world class network support while permitting you to avoid the cost and hassle of maintaining a full-service internal IT staff. Highlights of Progent's online help program include:
- Immediate Telephone Contact with Microsoft Certified Support Specialists
Progent's staff of Microsoft-certified technicians can deliver fast and affordable expertise to companies in Belo Horizonte Minas Gerais and is also ideal for networks in geographic areas that have a limited supply of consultants with proven expertise supporting Microsoft's latest family of server technologies. All Progent phone support staff have over 10 years of background integrating Microsoft solutions. As a Microsoft Certified Partner support company, Progent has the use of a wide array of Microsoft support tools, technical databases, and on-going training.
- Per Minute Rates to Reduce Costs
Progent provides remote help on a per-minute basis, so you are billed only for the support you use. Progent has no minimum fee for phone support and imposes no monthly subscription fee for support services provided during regular business hours. This saves you from facing big bills for quick fixes.
- Access to Cisco Certified Network Design Experts
Progent's registered experts for Cisco can provide help from on-staff specialists who have experience in designing, implementing, and supporting networking solutions powered by Cisco technology. Progent can offer a CCIE or Cisco Certified Network Professional to show you how to build fast, high-availability, and protected connectivity for fixed and mobile networking.
- Application Experts Team
Progent's basic consulting services consist of technology integration, MS Exchange Server consulting, system security design, and Help Desk Co-management services. Progent's Experts Team offers world-class consulting expertise for critical business applications. Help available from the Application Experts Group includes:
Dynamics GP Consulting and Customization
Microsoft Office Project Training
Office 365 integration consulting
Office Excel and Office 365 Excel Consulting and Application Development
Office Word and Office 365 Word Help
Business Information (BI) Reporting Consulting and Training
Microsoft Power BI Consulting Services
UNIX, Linux and Solaris Support
MS SQL Server 2019 integration, Microsoft SQL Server 2017 migration, Microsoft SQL 2016 Software Design, and Microsoft SQL Server 2014 Application Programming and Troubleshooting
Oracle Database Administration and Software Development
MySQL DBA Services and Software Design
Apple Macintosh Support
Amazon MWS Application Development
By providing a convenient one-stop source for network generalists and application experts, Progent is able to deliver fast, inexpensive, and comprehensive IT solutions that meet the unique needs of your company.
- State of the Art Remote Access Software
Secure online connectivity permits Progent's service experts to see precisely what your customers see. This makes it possible to find quick fixes to problems that could otherwise demand an expensive personal service call. State-of-the-art online connectivity software and expert engineers together allow Progent to repair most network problems rapidly and affordably. Progent is an industry leader in online troubleshooting and automated network analysis.
- Compatibility with Mainstream VPN Gateways
Progent supports safe Virtual Private Network connectivity for gateways from major VPN vendors including Microsoft, Cisco, WatchGuard and CheckPoint. Protected VPN online access enables the engineers at Progent's Technical Response Center to repair your network remotely without jeopardizing network security.
- Round-the-Clock Support for High System Availability
For organizations with line-of-business applications, Progent can provide optional 24x7 online technical services. Used in conjunction with automated 24x7 network monitoring based on MS System Center Operations Manager 2007, this offering can help produce high system availability.
- Help Desk Outsourcing
Progent's Help Desk outsourcing programs are designed especially for budget-conscious offices whose workers require immediate access to a Help Desk service with expert telephone support and full escalation capability.
How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, breadth of IT background, fine tuned support software, and familiarity with enterprise networking enable companies to avoid the pitfalls of excessive reliance on smaller service organizations, independent freelance consultants, or over-stretched internal IT help.
Progent stands out by offering:
- Certified Expertise in Microsoft's Full Family of Servers
Progent offers in-depth expertise for Microsoft's powerful server platforms with services such as Microsoft Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment help, Microsoft Windows Server 2008 upgrades, Windows 2003 Server maintenance, Microsoft Exchange 2019 Server deployment, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 support, Exchange 2007 Server and Exchange Server 2003 moves, plus Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 planing and migration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, and SQL 2012 management and troubleshooting.
- Value Pricing
Progent's pricing policy is to bill for online support and on-site help by the minute. As a result, you are charged only for delivered support. Progent does not demand a more expensive rate for after-hours or urgent service, and inside California or in areas where Progent provides in-person service, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no service activation fee and asks no monthly commitment for support services provided during normal business hours. Many support firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity avoids large bills for quick repairs so you will not be forced to allow less critical problems to fester.
- Information Transfer
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to resolve problems that are within their scope, Progent can focus on offering hard-to-find services where Progent has little competition. Companies who utilize familiar freelance service providers or who maintain internal IT personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more reliable, protected, and efficient.
- Automated Server Monitoring with MS System Center Operations Manager
Progent is one of the few consulting companies to offer 24x7 system tracking services powered by Microsoft System Center Operations Manager. MS Operations Manager causes your computer support to be anticipatory instead of reactive. By uncovering possible issues before they result in lost productivity, network monitoring can keep your IT network from stressful and expensive availability losses.
How Does Our Company Start Getting Remote Computer Help from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Network Support.