Affordable Computer Troubleshooting from Microsoft and Cisco premier Professionals for Businesses in Berkeley, CA
By delivering world-class know-how when you need it, providing specialized knowledge for key business applications, providing innovative services such as virtual data center hosting, invoicing solely for help you receive, and requiring no sign-up or retainer fees for standard services, Progent allows you to maximize the competitive value of your It system and cut service costs. Progent understands that information system protection, reliability, and performance are just as critical to small businesses as to large corporations but that smaller companies don't have the economy of scale to spend aggressively in computer technology and in-house service groups. Progent's basic value proposition is that no network support organization can equal Progent's capability to provide the IT support your business needs when you need it and at prices you can justify.

For mid-size and large businesses, Progent can provide co-sourcing and project management support to reinforce the subject matter expertise of your internal network service team. Co-sourcing can reduce expenses and help meet schedules for major projects such as application design and development, business continuity planning, security evaluations, merging datacenters, or software migrations.

Progent can in addition offer the services of accredited experts to assist your business to plan and implement your cloud computing strategy.

Key Products and Technologies Supported by Progent for Office Networks in Berkeley, California
Progent provides the services of qualified consultants for all aspects of business network technology found in small organizations. Products and technologies serviced by Progent's consultants include:

Support Delivery Options Available for Berkeley, California Companies
Progent has a variety of alternatives for providing small companies and local governments with affordable IT services for troubleshooting, consulting, and network management outsourcing. Progent's model for delivering network support is built on the Help Desk Call Center operational structure common to larger IT support organizations. Progent's Help Desk Support Mechanism promotes fast support, thorough service documentation, consistent follow-up, and strict expense monitoring for an array of network service delivery modes that include remote troubleshooting, in-person help, and top-tier consulting.

  • Online Service
    Progent’s Technical Response Center (TRC) provides urgent and scheduled online support for Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and worldwide. Progent's certified support experts can assist customers to analyze and repair network problems without the expense or time loss of on-premises service visits. The experience of Progent's network consultants makes it possible to handle the majority of IT issues quickly. For the toughest problems, Progent's depth of expertise makes it possible to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-based registration process for new clients to address urgent situations and Progent bills by the minute with zero startup charges or time minimums, so you pay only for the assistance you get. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISM-certified security professionals. Find out more information concerning Progent's online computer troubleshooting expertise.

  • Onsite Support
    Progent offers onsite computer assistance for registered clients in major metropolitan areas in the U.S. Progent's onsite service personnel can operate in conjunction with Progent's online support experts to deliver small and midsize companies the ideal combination: hands-on service technicians when you require them as well as the on-line help of Progent's seasoned staff of IT consultants, security professionals, and business software programmers. The response time for on-site support visits is usually less than one business day. There is no sign-up or retainer fee for becoming a Progent client for onsite service. Learn more about how to sign up for Progent's in-person computer support.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex issues. To learn more, refer to Help Desk Services.

  • Co-managed Help Desk Services
    Progent’s Help Desk sharing services make it possible for your business to split responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution built around the top PSA tool for handling service requests, ticketing, responsibility, progress tracking, and metrics. For more information, refer to Progent’s Co-managed Help Desk services.

  • IT Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to enterprise-class IT professionals who can deliver assistance with vital products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network architecture, company-wide network security engineering, fault tolerant network design, server virtualization strategies, plus configuration, programming and support for small business software such as accounting, ERP and MRP, reporting, CRM, and productivity packages. Progent can provide assistance with short-term projects including office relocations and massive system upgrades, longer term projects like customizing an older MRP platform to a modern Microsoft Dynamics or Dynamics 365 solution, database application programming and DBA support, and web development, continuing services including Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for IT infrastructure health monitoring and network management, or urgent services such as disaster recovery and malware removal.

  • Network Infrastructure Expertise for Telecommuters
    Progent can assist small and mid-size businesses to design, implement and debug the infrastructure for remote workers. Areas of network infrastructure for which Progent's experts offer assistance include secure and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure platforms, router integration, wireless network design and implementation, and reliable Internet connections. To learn about Progent's network infrastructure consulting services for remote workers, see network infrastructure consulting expertise for teleworkers.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting services for the entirety of a small organization's servers in a setting that not only delivers the highest degree of fault-tolerance and expandability but that is in addition convenient for clients to transfer to another service provider or to bring in-house whenever your circumstance warrants it. Progent's Private Cloud hosting service is structured around mature virtual server technologies that permit companies with multi-vendor environments to save dramatically on the costs of hardware, infrastructure support, and network management while achieving enterprise-class availability and an unparalleled degree of vendor flexibility. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting covers all server-based software in a single centrally managed package, can support the multi- OS and non- standardized environments common with small companies, and retains control of the software licenses in the customer's hands so that moving to a different virtualized host is fast, reliable, and affordable. This eliminates becoming a prisoner of a single hosting service while still offering all the savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers expert online consulting to help businesses of any size integrate their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid topologies that seamlessly combine physical IT assets as well as cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure planning and deployment consulting, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration consulting. Progent has more than 20 years of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's value-priced ProSight family of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the complete threat progression including blocking, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with government and industry information security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows rapid recovery of vital data, applications and VMs that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding devices that require critical software patches, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the health of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your Progent consultant so that any looming issues can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to get an objective assessment of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) environment. Both also come with a year of state-of-the-art remote network monitoring and management. Benefits can include easier management, improved compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's ability either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your existing security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient security and backup system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Choice for Berkeley, California Businesses
Progent's staff size, scope of information technology expertise, and familiarity with enterprise network consulting enable small companies to sidestep the pitfalls associated with excessive reliance on small service organizations or freelance consultants.

Teaming with Progent's Experts enables your small business to:

  • Avoid Excessive Reliance on Individual Support Consultants
    For network support, smaller businesses sometimes depend heavily on freelance engineers. Although individual support engineers have lower overhead than larger support organizations and can afford to bill nominally lower fees, they are often unable to respond quickly to critical network problems. If an independent engineer is busy with another client, sick, on vacation, or in class, the lack of backup staff may force your business to go without help during an emergency. The more your small business expands, network unavailability or problems with line-of-business applications get more expensive. The money you thought you were saving on a freelancer can evaporate quickly due to lower output. In addition, when independent consultants confront unfamiliar technologies, the unavailability of a big consulting team to rely on for advice forces them to train with the meter running while your organization ends up with the bill for their continuing training.

  • Gain Access to Experts in Advanced IT Solutions
    The majority of smaller support organizations or independent consultants who concentrate on small business network consulting may excel at delivering routine fixes but don't have the experience to work cost-effectively with complex IT configurations that have mixed platforms, multiple locations, VoIP implementations, mobile workforces, integrated accounting and analytical applications, data-driven web sites, and specialized business software. Progent's experience with global companies and Progent's extensive group of specialists can benefit your company because big-company networks are characteristically complicated, support issues require thorough understanding of in many technical areas, and achieving a high level of stability, reliability, and protection calls for industry-proven leading practices.

  • Build a Firm Foundation for Seamless Growth
    Small companies typically start with an IT system cobbled together on a tight budget. Without a proper architecture, a sequence of ad hoc repairs commonly get piled onto of a tenuous structure. As a business evolves, stability and expandability issues can undermine the productivity of the organization. These environments need thorough evaluation, intelligent business planning, and in-depth expertise to upgrade to an IT environment that can act as the reliable foundation to handle current business requirements and ease downstream expansion.

  • Work with Solution Finders, Not Resellers
    Small businesses require direction and education to work through an ever more complex array of IT options offered for accelerating growth and enhancing productivity. They do not need a network engineer or service organization that tries to sell them products. Progent avoids conflicts of interest by not selling hardware and software. Progent provides consulting and services only. This allows Progent to match consulting support with the genuine interests of clients. Mixing network consulting and product selling can result in a conflict where the recommended solution is based on a predetermined technology instead of being driven by the actual needs of a customer.

Get in Touch with Progent
If your Berkeley, California business needs to contact Progent for IT outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.

Immediate Remote Network Help
For immediate remote help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progent can assist small and medium-size businesses to plan, implement and debug the network infrastructure required for remote workers.

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    • Colocation Facility Onsite Technical Support
    Setup and Support Colo

    Colocation sites allow businesses to share enterprise-class facilities for housing network hardware that supports vital applications. Progent's Microsoft and Cisco premier IT experts can help your company with all aspects of your colocation strategy including selecting and moving to a colo facility, creating network topology, specifying required equipment, on-site and remote maintenance, establishing online system administration, and education your IT personnel.

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    • Professionals Solaris
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    Progent's Sun Solaris platform consulting services provide small companies and developers assistance with administering and supporting Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent's Check Point Software experts can show you how to choose and configure Check Point Firewall/VPN software and hardware based on Check Point's technology to provide an affordable and efficient security defense for your business network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and provide a single source for continuing technical support, administration, training, and consulting expertise.

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    • Cisco CCDP Telecommuter Jobs
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    Progent wants to find staff-level, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants who have Cisco CCDP or CCIE credentials; security professionals with CISSP or CISA or comparable security certification; and high-end network design experts with a background in mobile access, wireless networking, fault tolerance, disaster recovery, data protection, and VMware. Progent also is hiring professionals to work on our team of help desk service specialists and off-site troubleshooting experts. Also, We are looking for experienced administrators able to perform effectively in our fast-paced, virtual office environment.

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    Progent can help small and medium-size businesses to implement collaborative platforms to make it easy for their remote workforce to benefit from productive teamwork with colleagues and customers.

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    Progent's ProSight family of managed IT services are intended to offer businesses who have minimal internal IT administration and support teams with affordable access to world-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include predictable IT management costs, automation of routine administrative processes, continual absorption of new technology, graceful migration from legacy technology to up-to-date solutions, close alignment of computer technology with business objectives, guidance from seasoned IT experts, and allowing management to focus on business rather than fast-evolving information technology.

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    Progent can help small and mid-size organizations to deploy collaboration software to enable their telecommuters to benefit from productive interaction with colleagues and clients.

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    Progent is hiring a variety of on-staff workers including motivated Microsoft Certified Systems Engineers; network consultants who have Cisco CCNP or CCIE credentials; and specialists in advanced system design with backgrounds in mobile connectivity, wireless networking, non-stop systems, business continuity planning, data protection, and VMware technology. Progent is also seeking desktop support experts, off-site service specialists, and CISSP or CISA certified security consultants. Progent is also looking for experienced managers and administrators able to perform efficiently in Progent's high-growth, virtual office environment. Progent contracts independent professionals who have in-depth knowledge and field experience in high-demand information technology areas outside our primary technical focus. Progent's Experts Group hires independent consultants who can provide advice and programming support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with non-Microsoft operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide expert help in technologies like telecom, web site design, Electronic Data Interchange, eCommerce, or database management. Independent contractors premier by us cooperate with Progent's staff consultants to deliver comprehensive solutions for small company networks.

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    If your business network combines Linux technology technology with Microsoft Windows, Progent can help you to incorporate your computers into a cohesive environment that allows all your OS platforms to run side by side for easy management, seamless dataflow, high reliability, superior throughput, and tight protection. Progent's Linux and Microsoft Windows integration assistance offerings feature network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.

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    • Dynamics GP System Update Planning Specialists
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    Progent's consultants have delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, customization, training, and debugging since the platform's debut. Progent can provide in-depth expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help you to design, test, and implement a cost-effective upgrade from a a legacy release of GP to the newest version of Dynamics GP.

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    Progent's Microsoft and Cisco premier computer consultants offer advanced support for a wide range of technologies and can provide that assistance remotely nationwide or onsite in major cities across the country and anywhere in California. Progent offers online help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest network problems, plus the assistance of CISSP-qualified security engineers to assist with high-level security planning and troubleshooting. Progent has provided online network support to businesses in every state in the United States.

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    • Outsourcing Small Business
    After Hours Small Office Tech Support Outsource

    Progent's Microsoft and Cisco certified computer engineers can provide expert support for a wide array of technologies and can provide that expertise remotely anywhere in the U.S. or in person in select cities throughout the United States and anywhere in California. Progent provides remote support for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE network engineers for the toughest connectivity issues, plus the assistance of CISA and CISSP-qualified security engineers to handle complex security design and problem solving. Progent has provided remote troubleshooting to companies in every state in the U.S.

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    Progent can provide affordable remote access to an Oracle MySQL DBA or application programmer and can assist organizations of all sizes to configure and maintain MySQL in a reliable network infrastructure that provides advanced speed, scalability, and security. Progent also has experience helping businesses port applications from Oracle to MySQL.

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    • Juniper Junos Network and Security Manager Cybersecurity Consultancies
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    Progent's Juniper-authorized network consultants can assist you to plan and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade smoothly from outdated products to the latest releases. Progent's Junos OS engineers can also provide support for Juniper's premier network control software to enable your business to streamline the administration and improve the security of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage environments that include a combination of Juniper's OS platforms.

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    • Top Technical Consultant Microsoft SQL Server 2012
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    Progent’s Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business applications that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing expertise, support and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.

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    Network monitoring commonly involves tracking a network’s resource utilization to help identify data traffic backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux or UNIX and can be deployed to monitor multi-OS environments where UNIX and Windows coexist. Progent's system integration consultants can help you use both these tools to tune and repair your network. Progent's UNIX consulting services provide small businesses and developers assistance with managing and supporting UNIX and Linux systems that coexist with Microsoft-based products.

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    • Microsoft Windows Failover Cluster On-site Support
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    The server cluster technology incorporated into the high-end editions of Windows Server 2008 has been radically re-engineered to simplify the installation, setup, and management of clusters that offer improved levels of system availability, security, performance, and flexibility. New or improved capabilities include cluster verification, easier configuration and deployment, improved cluster management, new cluster infrastructure for maximum availability, better protection and quorum structure, fewer failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help your company assess the advantages of failover clusters, plan and execute a deployment, train your IT staff to manage your cluster environment, deliver continuing consulting and technical help services, and produce and test a business continuity procedure.

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    • 24x7 Proxim Tsunami Wireless Case Study
    Wireless Case Study

    Progent delivered a wireless networking environment that allowed a school to increase efficiency and avoid the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate sites up to 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved performance and dependability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it offered immunity to outside interference.

  • Windows Server 2016 Software Load Balancing Network Consulting Windows Server 2016 Migration Technical Support Services
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