Berkeley, CA Online Help from Certified Network Troubleshooting Consultants
Progent's computer network tech support services can provide your Berkeley, CA business budget-friendly and consistent support from world-class information technology experts. By delivering network consulting service when you require it, providing advanced knowledge for critical technologies, delivering unique support such as 24x7 network monitoring, and charging only for support you receive, Progent gives your Berkeley, California business an economical option for optimizing the profitability of small business networks. If you have a local datacenter, connect to cloud resources, or have a hybrid cloud/on-premises solution, Progent is the smart way for organizations to build and support a robust and secure IT network and to have fast availability of the skilled consulting ordinarily available only to corporations who can set up a sizeable in-house IT staff.

For medium-size and enterprise businesses, Progent offers co-sourcing services to add to the technical skills of your internal IT support group. This can save money and minimize technical risks for big projects such as application development, business continuity planning, network security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can also provide the services of accredited experts to assist your business to plan and implement your cloud strategy.

Key Technologies Supported by Progent for Business Networks in Berkeley, California
Progent's team of industry certified consultants offers help for all aspects of network technology deployed by companies of any size. Technologies supported by Progent in Berkeley include:

Service Delivery Alternatives Available for Berkeley, California Businesses
Progent offers a selection of alternatives for providing small businesses with affordable IT services for troubleshooting, consulting, and network management outsourcing. Progent's paradigm for providing computer support is built on the Call Center structure familiar to big IT organizations. Progent's Help Desk Support Model ensures rapid response, comprehensive activity documentation, reliable follow-up, and strict expense monitoring for an array of IT support delivery options that include online repairs, on-premises support, and high-end consulting.

  • Remote Service
    Progentís Technical Response Center offers urgent and routine remote assistance for Windows, Linux, Apple, and Cisco-based environments in the U.S. and globally. Progent's certified support experts can help customers to troubleshoot and fix network issues without the cost or delay of travel for onsite service visits. The experience of Progent's network engineers allows them to handle most network issues rapidly. For the toughest issues, Progent's breadth of knowledge allows the support team to escalate trouble tickets to world-class specialists. Progent offers a streamlined, web-accessible signup process for first-time customers to accommodate emergency network problems and Progent bills by the minute with no startup fees or minimums, so you are invoiced only for the help you receive. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security engineers. Learn more information about Progent's online computer troubleshooting expertise.

  • On-site Support
    Progent offers onsite technical assistance for signed-up customers in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in tandem with Progent's online support experts to deliver small companies the ideal combination: on-premises service professionals when you require them plus the remote help of Progent's worldwide team of IT consultants, security specialists, and business application programmers. The response time for on-site support visits is typically less than 24 hours. Progent requires no start-up or retainer fee for registering as a Progent client for on-premises support. Learn more details concerning how and why to sign up for Progent's in-person computer service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller organizations a complete solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers call desk services at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle the most issues. For details, refer to Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent offers small businesses affordable access to enterprise-class consultants who can deliver assistance with critical technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network architecture, company-wide network security consulting, fault tolerant it system design, virtual server solutions, plus integration, customization and support for business programs including accounting, operations, management reporting, CRM, and office productivity suites. Progent can provide assistance with one-time projects such as site moves and massive system migrations, longer term projects like business information application programming and customization, relational database software programming and DBA support, and web design, on-going services such as System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network monitoring and network management, or emergency services such as disaster recovery and virus removal.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting services for the entirety of a small organization's servers in an environment that not only provides the top level of fault-tolerance and extensibility but that is also simple for customers to transfer to another support firm or to bring internally when your circumstance warrants it. Progent's Private Cloud hosting service is founded on proven virtualization technologies that allow businesses with mixed environments to save significantly on the expense of hardware, system support, and network management while getting world-class availability and an unparalleled level of vendor alternatives. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in one centrally managed package, can support the multi- platform and non- standardized networks typical of small businesses, and keeps control of the licenses in the client's possession so that migrating to a new virtualized system is quick, safe, and affordable. This avoids ending up a captive to a single hosting provider while still offering all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers advanced remote support services to help companies of any size integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to design and manage cost-effective environments that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that seamlessly combine on-premises resources as well as public clouds. To help you to integrate public clouds with networks, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform planning and integration consulting. Progent has over two decades of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight series of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat progression including blocking, infiltration detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical data, applications and VMs that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, locating devices that need important software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the technology of leading data security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your Progent consultant so that all looming issues can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an objective evaluation of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner Active Directory (AD) environment. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include easier management, improved compliance with data security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. Read more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's ability to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup/recovery system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the core network software and office productivity applications important to the majority of small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also can provide expertise for an ever more complex array of infrastructure products such as PIX and ASA firewalls, switches, routers, VoIP options, and wireless networking. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-qualified security professionals, CISA-qualified security audit specialists and GIAC-qualified information assurance professionals can provide a company-wide perspective on network security and can help with advanced security projects like SIEM solutions to help companies meet business standards and statutory mandates for IT information security and reporting.

The scope and size of Progent's consulting team bring a unique array of benefits to clients wishing to maximize the productivity of their IT system within a reasonable budget. These benefits include:

  • Best Service Methodology
    Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world industry experience, in the trenches of network support, executing a broad range of technical projects for an extensive array of clients. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support team. This means that you get not only expert technical skills, but also a support engineer with field-tested methods for fixing real-world IT problems rapidly. Find out additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing model is to bill for online service and in-person visits by the minute. Consequently, you pay exclusively for delivered support. Progent does not demand a higher rate for off-hours or priority support, and Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no sign-up fee and asks no retainer for support services provided during normal business hours. Many support organizations demand large minimum fees or charge in increments of a quarter hour or more. Progent's small billing granularity avoids king-size invoices for quick fixes. Another benefit of granular pricing is that you are less tempted to allow simple problems to stay unaddressed until they become major problems. Read more about Progent's value pricing for IT outsourcing.

  • Full Documentation of Network Support
    Progent has developed a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local service organizations who provide minimal documentation or specifics of services performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service reports sent by every staff member to each client. The discipline of documenting and archiving support activity results in more effective service and eliminates a slew of typical problems such as when a support customer is virtually held hostage to a consultant who wonít let go of vital service information. Learn additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent faces little competition. Small companies who utilize independent consultants or who employ in-house IT staffs benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more robust, secure, and productive. Read additional information about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Berkeley, California company wants to get in touch with Progent to find out about network outsourcing, consulting, or technical support services, call 800-993-9400 or go to Contact Progent.

Fast Online Network Help
For immediate online support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progentís Microsoft-premier engineers can help you to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of moving to 64-bit computing, design an efficient migration strategy that reduces operational interruptions, and provide economical, expert online support to assist your organization to install 64-bit operating systems and application programs on your current computers.

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    Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed services. Unlike some freelance consultants or small support organizations who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support documentation transmitted by each consultant to every client. The discipline of detailing and archiving service records allows more effective service and eliminates a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who wonít release vital service information.

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    Progent's Meraki Wi-Fi AP experts provide remote and onsite support to help businesses of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security compliance, ease of management and uptime for wired and wireless clients irrespective of their mobility or device.

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    Microsoft Windows Server 2008 is an important step forward in making IT systems more protected and available, simpler to virtualize and administer, faster, and able to provide a better platform for web hosting and development. Progent can help your business get the most from the improvements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, tech support, training, temporary staffing, network monitoring, and security expertise.

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    Progent's Microsoft-certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop pilot programs and migration strategies, install Windows Server 2008 with your network infrastructure and applications, educate your support staff how to run enhanced management tools, and provide continuing consulting and technical support via affordable options such as Help Desk Call Center service and online technical assistance.

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    Internet Security and Acceleration Server 2006 Integration Services

    Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for safeguarding the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can help you plan, rationalize, pilot, install, configure and support the Standard or Enterprise edition of ISA Server on your network.

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    DoubleTake/Carbonite Software publishes a selection of products designed to provide small companies a variety of cost-effective solutions for backing up and restoring business-critical workloads such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have extensive experience incorporating DoubleTake/Carbonite products into small company IT networks to achieve a high state of availability and business continuity readiness at an affordable price.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management platform that integrates data and operations throughout your company, interfaces seamlessly with other applications, and brings together workers, clients and vendors unrestricted by time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a robust, protected server and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.

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    Progent's Microsoft-Premier SQL engineers offer a range of support services to assist small companies to design, configure, manage, and troubleshoot SQL Server 2008 solutions so that they realize the maximum business benefit from this advanced database management platform. In addition, Progent can provide assistance with system infrastructure, enterprise-wide protection, and custom software programming to optimize the strategic advantage of your SQL Server network.

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    Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop an enterprise-wide security strategy, automate IT management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

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    Progent's Power BI consultants can help you to design, deploy, manage, enhance or debug your Power BI solution. Progent's database experts can help you to prep your target data for Power BI visualizations. Progent can help you implement and administer an on-premises, cloud based, or hybrid network model to run Power BI.

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    Progent can provide fast access to the expertise of veteran wireless consultants who can help you to determine the value of Ubiquiti UniFi wireless access points for your company and help you to plan, install, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, provision, and place UniFi wireless APs for optimal signal coverage and throughput.

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    Progentís Wireless Site Survey helps you to plan and implement a wireless LAN optimized for your environment, offering your business a wireless solution that delivers the coverage, speed, capacity, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive onsite service.

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  • Outlook for Mac Computer Consultants Excel for Mac Troubleshooting
  • Outsourcing Proxim Cisco Aironet Support and Help

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    Microsoft Project Server Reporting Consultant Services

    Progent's Microsoft engineers can provide advanced expertise in deploying, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide variety of cost-effective remote consulting services based on proven best practices to help organizations of any size to receive all the benefits of this powerful project management solution. Support services available from Progent include solution planning, installation and migration, strategies for safe file and status sharing among local and remote or mobile users, network optimization, and customized webinar training.

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  • Polycom Video Conferencing Engineer Services Polycom RTX Telepresence

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    Microsoft Expert Consultancy Services Project Server

    Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can show you how to plan, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).

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    Exchange 2013 OWA Consulting Services

    Exchange 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and introduces important new features plus a revamped architecture. These enhancements affect vital areas including manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management for Exchange 2013.

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  • ProSight Ransomware Protection Consulting ProSight Phishing Defense Engineer
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  • ProSight Small Business Private Clouds Consultant Virtual Machine Hosting Consultants

  • 24 Hour IT Consultant Fortinet 50 Series Firewalls
    Fortinet 100 Series Firewalls Remote Consulting

    Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet security appliances to safeguard your IT resources at the network edge, within the data center, at branch locations, and at the cloud edge.

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  • Emergency Mandrake Linux Consultants
    Ubuntu Linux Specialist

    Progent's Linux support experts offer small companies and developers assistance with managing and supporting Linux systems that coexist with Microsoft-powered technology. Progent offers your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to create and maintain a protected and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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  • Remote Troubleshooting Wi-Fi VoIP phone integration Aironet 1700 Access Point Specialist
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  • Remote Workforce Endpoint Management Remote Consulting Urgent Online Technical Support Offsite Employees Endpoint Management
  • SCOM 2012 R2 Professional SCOM 2012 Application Monitoring Computer Consulting
  • SCVMM 2012 Reporting Engineer SCVMM 2012 Live Migration Integration Support
  • Oakland California, U.S.A. Help Desk Small Business Network Consulting Companies
  • SQL 2008 Reporting Services Development Firms Microsoft SQL Server Support and Setup
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  • Consultant LifeSize 220 Series Telepresence
    Codian Consultant Services

    Progent can provide access to a veteran specialist with years of hands-on experience installing, managing, and enhancing immersive telepresence platforms from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT management group, your Internet Service Provider, and your video conferencing platform supplier to assist your company increase the strategic value of your telepresence solution.

  • Security Auditor Fortinet Trend Micro Compliance Audit
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    SQL 2008 Computer Consultants

    Progent's Microsoft-Premier SQL Server consultants offer an array of support services to assist small companies to design, implement, administer, and repair Microsoft SQL 2008 systems so that they receive the optimum business advantage from Microsoft's state-of-the-art RDBM platform. In addition, Progent offers expertise for system architecture, company-wide protection, and custom software development to increase the business value of your information network.

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    Progent's Cisco-certified CCIE network experts can assist you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software support.

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    For businesses that have a combination of Apple Mac and Windows computers, there are two popular solutions for running Windows-only applications on an Apple Mac: an external connection to a physical Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to attach a Mac to a remote Microsoft Windows-based PC to use Microsoft Windows applications and share network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so you can run Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist you to maintain these solutions for running Windows software on your Apple Macs and can in addition assist your company to evaluate and install other products for Microsoft Windows platform simulation.

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    Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of information system security. Progent can help create cost-effective cybersecurity solutions that protect a small office against modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing network resources spread over multiple physical datacenters and public and private clouds.

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    Progent offers online and on premises consulting to assist you with any aspect of business intelligence reporting from troubleshooting or enhancing applications to planning and deploying an advanced business intelligence solution. Progent's management reporting experts can help your company to maintain your current reporting system, assist you to migrate reports and databases from a legacy reporting platform to a modern one, and provide as-needed remote training tailored to your individual requirements. Progentís business reporting and analytics professionals can provide expertise in all popular business analytics reporting tools such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Designer.

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    Oracle database Expert Development

    Progent can provide fast and affordable remote access to a certified Oracle database administration expert or an Oracle application programmer. Progent offers comprehensive DBA services for all versions of Oracle including 10g and 11g and can also help plan, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard and Streams replication technologies and Oracle Recovery Manager.

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    Online Office PowerPoint Learn

    Progent offers customized online instruction for popular client apps and operating systems such as Microsoft Office Excel, Word, Publisher and Project plus Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the benefits of traditional physical classroom instruction, such as immediate communication between clients and teachers, but eliminates the expenses of travel and the challenge of attempting to accommodate the availability of many students. Available to individuals or classes of all sizes, Progent's live online instruction permits the teacher to conduct the class from a remote office while the clients can be spread throughout an office or all over the the U.S. Live online learning deploys proven teaching mechanisms like virtual white boards, real-time questions, and shared applications. Classes can be short and personalized to specific topics or extended in time and broader in coverage.

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    In conducting IT tasks for enterprise clients, Progent follows a structured approach driven by defined milestones in order to achieve budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and professional deployment. All facets are recorded to make available a comprehensive summary of technical services delivered and to help in ongoing network maintenance.

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    Consultant Services WSUS

    Microsoft WSUS enables IT managers to install and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, IT staff can fully and easily manage the installation of updates that are released via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.

  • Windows 7 Upgrade Onsite Technical Support Professional Microsoft Windows 7
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  • Windows Server 2016 Disaster Recovery Planning Support and Integration Microsoft Certified Expert Windows Server 2016 Disaster Recovery Planning Support and Setup
  • Windows Server 2019 Hybrid Integration IT Consultants Award Winning Windows Server 2019 IT Consultant

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    Remote System Center 2016 and VMware Integration Engineer

    Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS networks that include Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from an earlier version of System Center, or debug your System Center environment.

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    24x7 Fault Tolerant EIGRP Network Network Consulting

    Progentís high availability interoffice connectivity and 24x7 system infrastructure engineers can help small organizations achieve fault tolerant Interoffice connectivity through redundant system architectures with automatic failover. Progentís CCIE engineers can design and implement fault tolerant Inter-office networks based on fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers economical non-stop interoffice networking.

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  • Zero Downtime Internet Network Online Consulting CCNP Certified IT Consultants Redundant Network

  • Exchange 2000 Upgrade Upgrading
    Upgrade Exchange 2000 Upgrade

    Progent is among the most qualified information technology consulting companies for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Microsoft Exchange 2000 for typical situations including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

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  • Consult Enterprise hybrid cloud
    Amazon AWS hybrid cloud solutions Consult

    Progent can provide advanced remote consulting to help businesses connect their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that utilize physical IT assets as well as public cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background delivering high-level consulting services online, and Progent can help you complete your cloud migration projects on schedule and affordably.

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    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your existing PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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