Berkeley, CA Online Help from Certified Network Service Experts
Progent's network troubleshooting services can provide your Berkeley, CA business affordable and dependable access to enterprise-class technical engineers. By providing IT consulting help when you require it, providing advanced expertise for line-of-business technologies, delivering value-added services such as automated server monitoring, and billing only for support you use, Progent offers your Berkeley, California company an economical alternative for optimizing the profitability of small office information systems. If you have an onsite datacenter, rely on cloud resources, or manage a hybrid cloud-and-local solution, Progent is the smart choice for businesses and local governments to build and support a robust and secure information system and to benefit from fast access to the skilled consulting ordinarily restricted to corporations who can support a sizeable internal information technology organization.

For medium-size and enterprise businesses, Progent offers co-sourcing and project management services to reinforce the technical skills of your internal IT service personnel. Co-sourcing can cut costs and minimize technical risks for major projects like application design and development, business continuity planning, network security audits, office consolidations, or software migrations.

Progent can in addition offer access to certified consultants to help your company to design and implement your cloud strategy.

Primary Technical Areas Supported by Progent for Businesses in Berkeley, California
Progent offers the services of qualified consultants for all facets of information technology deployed in small and midsize companies. Technologies serviced by Progent include:

Support Delivery Alternatives Available for Berkeley, California Businesses
Progent has a selection of options for providing small companies with cost-effective IT services for troubleshooting, system architecture, and network management outsourcing. Progent's model for delivering IT support is built on the Help Desk Call Center structure familiar to larger IT organizations. Progent's Helpdesk Support Model promotes rapid response, thorough activity documentation, reliable follow-up, and strict cost control across a range of IT service delivery alternatives that include online troubleshooting, in-person help, and top-tier consulting.

  • Online Service
    Progentís Technical Response Center provides urgent and routine remote support for Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and globally. Progent's seasoned service professionals can assist customers to troubleshoot and repair network problems without the expense or delay of in-person support visits. The background of Progent's network engineers allows them to resolve the majority of network problems rapidly. For the most complex issues, Progent's depth of expertise makes it possible to escalate support calls to advanced specialists. Progent provides a convenient, web-based signup process for first-time clients to address emergency situations and Progent charges by the minute with zero sign-up charges or time minimums, so you are invoiced only for the assistance you get. Experts available remotely include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and CISM-certified security engineers. Find out more information concerning Progent's remote computer troubleshooting services.

  • On-site Service
    Progent provides on-site technical assistance for signed-up customers in larger cities in the U.S. Progent's on-site service personnel can operate in conjunction with Progent's online service engineers to deliver small and midsize companies the optimal solution: onsite support professionals when you need them as well as the remote expertise of Progent's worldwide team of network consultants, security professionals, and business software developers. The response time for in-person service calls is usually less than one business day. Progent requires no sign-up or retainer charge for becoming a Progent customer for onsite service. Find out more concerning why to register for Progent's onsite computer service.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses an end-to-end solution that handles all facets of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent provides service desk support at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle complex problems. for more information, refer to Help Desk Services.

  • Help Desk Sharing Services
    Progentís shared Help Desk services allow your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution built around the leading professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting. To learn more, refer to Progentís Help Desk sharing services.

  • IT Consulting Expertise
    Progent offers small businesses budget-friendly availability of world-class consultants who can deliver help with vital technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network design, company-wide network security engineering, high availability network engineering, virtual server strategies, plus integration, customization and training for small business software including financials, operations, business analytics, CRM, and office productivity suites. Progent can help with one-shot projects including office relocations and major system migrations, longer term initiatives like upgrading an older ERP system to a current MS Dynamics or Dynamics 365 solution, database software programming and administration services, and web design, continuing services including System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for IT infrastructure monitoring and system management, or emergency response like disaster recovery and malware removal.

  • Infrastructure Consulting Services for Teleworkers
    Progent can assist small and mid-size companies to plan, implement and debug the infrastructure to support work-from-home employees. Aspects of network infrastructure where Progent's experts offer support include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure software, router integration, wireless network design and deployment, and reliable Internet connections. For information about Progent's network infrastructure consulting expertise for remote workers, see network infrastructure consulting expertise for telecommuters.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting services for the entirety of a small company's production servers in a setting that not only delivers the highest level of availability and scalability but that is in addition convenient for clients to migrate to a different support provider or to move internally if your situation calls for it. Progent's Private Cloud hosting is built around mature virtualization technologies that permit companies with mixed environments to save significantly on the expense of hardware, infrastructure support, and IT administration while achieving enterprise-class reliability and an unparalleled degree of vendor independence. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric software in a single centrally administered solution, can handle the multi- platform and loosely standardized environments typical of smaller businesses, and retains ownership of the software licenses in the customer's possession so that migrating to a different virtual system is quick, safe, and affordable. This avoids becoming a prisoner of a single hosting service while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Services
    Progent can provide expert remote consulting support to help companies of all sizes connect their IT infrastructure with leading public cloud platforms including Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-based systems or in hybrid network models that seamlessly combine on-premises IT assets as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 integration solutions with on-premises Exchange deployments, Azure planning and integration consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud planning and integration consulting. Progent has more than 20 years of background providing advanced consulting services online, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's affordable ProSight suite of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis technology to defend endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating complex network management processes, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that need critical updates, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the technology of top information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further layer of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent consultant so that any potential problems can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hardware environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate as much as half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an unbiased evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory system. Both versions also include one year of advanced remote network monitoring and management. Advantages can include easier management, improved compliance with government and industry security regulations, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's ability to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your current security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient security and backup system that meets your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Alternative for Berkeley, California Small Businesses
Progent's size, depth of information technology expertise, and familiarity with enterprise IT support allow small businesses to sidestep the pitfalls related to excessive reliance on small support firms or individual consultants.

Working with Progent enables your small business to:

  • Avoid Over Dependence on Freelance Support Consultants
    For IT support, smaller companies sometimes depend heavily on individual engineers. Though individual support engineers have lower overhead than larger support firms and can afford to bill apparently smaller fees, freelancers are occasionally spread too thin to react quickly to urgent problems. If a freelance engineer is busy with different client, sick, on vacation, or in class, the lack of backup staff may require your business to wait for help in case of an emergency. As your company expands, network unavailability or difficulties with critical programs get more expensive. The dollars you believed you were conserving on an independent consultant can be eaten up quickly due to lost productivity. Also, when freelance consultants encounter unfamiliar technologies, the lack of a big engineering group to count on for help requires them to learn with the meter running while your organization winds up footing the costs for their continuing education.

  • Gain Access to Certified Professionals in Advanced Information Technology Issues
    The majority of small service firms or independent consultants focused on small company IT consulting may excel at delivering routine solutions but don't have the experience to work efficiently with complex IT infrastructures that have mixed platforms, numerous locations, VoIP systems, mobile clients, interconnected accounting and analytical applications, data-driven web sites, and custom line-of-business applications. Progent's background with global enterprises and Progent's large group of experts can be valuable to your small business because enterprise networks are by nature complicated, integration problems require thorough understanding of in numerous technical disciplines, and achieving an acceptable degree of stability, availability, and security requires enterprise-tested processes.

  • Create a Solid Foundation for Growth
    Small companies typically start with an IT system implemented on a shoestring budget. Lacking a proper architecture, a series of band-aid fixes often get thrown onto of a marginal foundation. As a business evolves, reliability and expandability issues can undermine the productivity of the business. Such networks require thorough assessment, intelligent strategic planning, and in-depth expertise to upgrade to a network environment that will act as the reliable foundation to meet current business requirements and ease future growth.

  • Partner with Solution Finders, Not Product Resellers
    Smaller businesses require direction and insight to work through an ever more complicated array of IT options offered for enabling business growth and improving productivity. They do not need an IT consultant or support firm that tries to sell them a product. Progent eliminates conflicts of interest by not reselling hardware and software. Progent sells services exclusively. This permits Progent to align technical services with the real needs of customers. Combining network consulting and product selling can result in a conflict where the proposed solution is based on a preselected vendor instead of being based on the actual requirements of a client.

How to Contact Progent
In case your Berkeley, California company needs to contact Progent to ask about network outsourcing, consulting, or technical support, call 800-993-9400 or visit Contact Progent.

Immediate Online Network Help
For fast remote technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    The Certified Information Systems Auditor (CISA) credential is a recognized qualification that represents expertise in IS security auditing. Certified by ANSI, the CISA credential requires that consultants undergo a comprehensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified network security audit consultant able to assist companies in the fields of information systems audit services, information technology enforcement, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of data assets, and business continuity preparedness.

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    SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid creation of cutting-edge enterprise-class programs that can provide your company a significant competitive edge. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.

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    Fault Tolerant Network IT Consultant

    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive backgrounds assisting small businesses to minimize system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability network architecture, backup/restore systems, and non-disruptive maintenance. Progentís business continuity consultants can assist you to develop and validate a sensible business continuity plan that matches your business goals and budget. Progentís disaster recovery specialists can assist you to design, implement, and support fault-tolerant technologies such as non-stop Internet access, virtualization, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.

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  • Microsoft Dynamics GP 2015 R2 Deployment Services Dynamics GP 2015 Data Extraction Specialist
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    24-Hour Apple Macintosh Network Consulting

    Progent's experts offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and email expertise, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad management, or moving to iCloud services. For computer environments built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your organization's business goals.

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  • Microsoft Presence Awareness Network Engineer Award Winning Microsoft Office Communications Server Technical Consultant
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  • Expert Microsoft Certified ISA Server Consult
    Support Services Internet Security and Acceleration Server

    Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can assist you to plan, install, and support an implementation of TMG 2010 or ISA Server 2006 on your network that provides the firewall security, performance and ease-of-use that your business requires.

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  • Migration Consultant Exchange 2003 Server 24x7 Microsoft Exchange 2003 Upgrade Consultants
  • Mission Critical Environment Network Consultant 24-7 CCIE Certified Fault Tolerant Mutli-location Network Engineer

  • Forefront TMG Support and Help
    IT Consulting Forefront TMG

    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that acts as a one-server solution for an array of security features such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting features, permits customized reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist you to design and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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  • Microsoft Certified TMG 2010 information Systems Audit
    Forefront Threat Management Gateway Firewall Support

    Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while enabling increased efficiency by making these resources available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 can guard business applications, services, and information throughout all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 consultants can show you how to plan, deploy, configure, and maintain ISA Server on your system so your company achieves a smart and economical combination of security, convenience, and performance.

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  • Windows Server Essentials Upgrade Consultant Services
    Consulting Windows Server Essentials Hyper-V

    Windows Server 2012 R2 Essentials is a value-priced, versatile platform that enables small organizations to make the move from the older physical in-house datacenter to the modern hybrid networking paradigm that combines local and virtualized cloud-hosted resources. Progent's consultants offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to determine the possible productivity and cost advantages of migrating to Essentials and implementing a hybrid local/cloud design for your computing environment. Progent offers full-service project management so you can design and execute a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting, technical support, and training.

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    Windows 7 Security Computer Engineer

    Progent's certified consultants can assist you to evaluate Windows 7 to verify application compatibility and to determine its performance and stability working with your applications. Progent's consultants can also help you to estimate the potential strategic value of adopting Microsoft Windows 7. If you decide that Windows 7 fits your business strategy, Progent can help your IT organization to plan and execute a smooth deployment of Windows 7 from a an older version of Windows.

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    Microsoft Expert System Center 2016 and Office 365 Integration Remote Support Services

    Progent has more than a decade of background deploying, and supporting the core components included with Microsoft System Center and can assist your organization to design, configure, support, and fix your Microsoft System Center ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can help your organization to upgrade to the current version of Microsoft System Center from an earlier one or from a third-party IT management platform to deliver the benefits of best-in-class provisioning, centralized management, security and compliance, plus infrastructure and application availability and performance monitoring.

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  • Mac Technical Support Consultants
    Mac Remote Consulting

    Progent provides nationwide remote technical support and consulting services for businesses that operate Apple Mac OS X networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft Windows products. Progent's experts offer macOS and Mac OS X clients a range of IT services such as desktop assistance, upgrading to the most recent edition of Mac OS X from earlier editions of macOS and Mac OS X, plus expertise with Mac applications. Progent can also assist your business with Apple iPhone and iPad support, or moving to iCloud. Remote technical support provides optimum return for your information technology dollar by protecting user efficiency and shortening the hours billed for network repair services. Advanced online access technology and experienced service specialists and engineers combine to enable Progent to solve most IT issues without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be dealt with over the phone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security professionals to help you with the most difficult system problems.

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    Award Winning Engineers ProSight Spam Filtering

    Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized management and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall.

  • ProSight VM Hosting Professional Private Cloud Integration Consulting Services
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  • Professionals Microsoft Access software development Microsoft Access report formatting Outsourced Programming
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  • Remote Consulting Hybrid Microsoft 365 Exchange integration Office 365 integration with on-premises environments Online Support

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    Sun Solaris Remote Services

    Progent offers national urgent phone support and troubleshooting services for companies that run Solaris networks or whose information systems include a mix of Solaris and Microsoft Windows technology. Online network consulting offers optimum return for your IT dollar by preserving client efficiency and shortening the time charged for computer analysis and repair. Advanced remote support technology and experienced service specialists and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or through a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security professionals to assist you with the most challenging system issues.

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  • SQL 2008 Onsite Technical Support IT Consulting Microsoft SQL 2008 Server
  • IT Outsourcing Small Business IT Consulting Firm Oakland
  • Secure Palo Alto Networks VPN Palo Alto Networks WildFire Security Consulting
  • Security Auditor TMG 2010 Internet Security and Acceleration Server 2006 Online Help
  • Security patch management Professionals Google Android patch management Consultant Services
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  • SharePoint 2016 Excel Online Technical Support MCSE Expert Certified SharePoint 2016 Federated Search Online Troubleshooting
  • SharePoint InfoPath Forms Services Specialist SharePoint Web Parts Integration

  • Microsoft Windows System Consulting Services
    24 Hour Microsoft Office 2000 Outsourcing Technology

    To provide cost-effective network services for small businesses, Progent has developed full-service computer outsourcing plans that offer small organizations fast access to technical expertise without requiring you to recruit, educate, and maintain a large in-house computer support team. Progentís IT outsourcing services offer you an economical way for building a protected and reliable system for your important Windows business productivity suites including Office XP and Office 2003.

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  • Support Services Remote Monitoring and Reporting System Center Operations Manager Technical Support
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  • Testing Computer Security Security Management Practices Technical Support
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  • Top On-site Technical Support Offsite DPM Managed Data Backup Service Microsoft DPM 2010 Backup Service Support and Integration

  • Microsoft SQL Server Integration Services
    Immediate Microsoft Experts Engineer SQL Server Replication

    SQL Server 2005 offers powerful, familiar tools to computer experts and network users, reducing the complexity of creating, integrating, managing, and using company information and database applications on platforms ranging from mobile devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and broad knowledge in planning and deploying information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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  • Top Rated Windows 7 Wireless Configuration Support Specialist Windows 7 64-bit Upgrade

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    WAP Integration

    Progent's Cisco-certified wireless technology consulting experts can help organizations to configure, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.

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  • Professionals Mandriva Linux
    Specialists Linux

    Progent's Linux support services offer small businesses and software developers assistance with managing and maintaining Linux computers that operate with Microsoft-based networks. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience offers you a convenient single source to help you create and maintain a secure and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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  • Urgent Office 365 and Android IT Services Microsoft 365 Exchange Online and on-premises Exchange Online Support
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  • Network Consulting Firepower Firewalls
    Firepower Consultant

    The latest generation of ASA 5500-X Family of firewalls with Firepower Services deliver significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, tune, administer and debug firewall solutions built around ASA firewalls with Firepower Services.

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  • 24x7 Technology Professional Dynamics GP VBA
    Expert Microsoft Certified Consultancy Great Plains Accounting

    Progent's expert solution designers and programmers can help your business to build enhancements to Microsoft GP/Great Plains that address the special requirement of your business without losing the advantages of seamless Windows integration and connectivity. Progent can also offer help with a range of software development technologies that can be utilized to create integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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  • Windows Server 2012 R2 Live Migration Network Engineer Specialists Windows Server 2012R2 upgrade
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  • Albany, Piedmont California 24/7 Integration Consultant Urgent Network
  • Windows Server 2012R2 Private Cloud Remote Troubleshooting Remote Technical Support Windows Server 2012 R2 Storage Spaces
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  • Support and Setup SQL Server 2019 Development
    IT Consultant SQL Server 2019 Big Data Cluster

    Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting, application development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based resources into a seamless information management system.

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