Progent can help your business in any and all phases of your upgrade to Exchange 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financials, inventory control, operations, capacity planning, procurement, sales, supply chain, and advanced analytics. Progent's Dynamics Business Central/NAV experts can help you to maintain your legacy Dynamics NAV system or migrate smoothly to a cloud-based, onsite, or hybrid deployment model.
Progent's team of Microsoft and Cisco Premier consultants average longer than a decade of hands-on industry experience, in the trenches of network service, performing a broad range of technical projects for an extensive mix of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support personnel. This ensures that you get not just expert technical help, but also a consultant with field-tested approaches for using computer knowledge to solve actual IT problems quickly.
Progent offers the support of Microsoft-certified consultants and experienced database application developers, DBAs, project managers, network infrastructure engineers, business continuity planning specialists, and data security consultants to help you to evaluate the likely advantages of SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and define a cost-effective and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent provides the help of Microsoft and Cisco-Certified IT consulting experts to offer clients affordable ways to help companies maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to large enterprises, Progent's expert engineers can help you improve your information system's e-mail infrastructure, security, reliability, throughput, and network management.
If your business computer system mixes Linux technology technology with Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for simple administration, transparent dataflow, high dependability, enhanced throughput, and tight security. Progent's Linux and MS Windows coexistence support services feature network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical support and repair, on-site technical support, and Helpdesk support.
Progent can provide advanced online support services to help organizations integrate their networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid topologies that combine local IT assets as well as public clouds. To help you to incorporate cloud services with networks, Progent can provide a range of public cloud migration support services that include Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 20 years of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery strategy in case of an IT network disaster. Progent can help you create a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, non-stop network solution that takes into account reliability issues covering a wide array of infrastructure technologies and processes.
Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Our compensation structure is built on contribution, so just like working as an independent contractor, your income is entirely driven by your work effort. Some Progent consultants stress quality of life and elect to consult at an easy pace, using our self-determined schedule to follow individual enthusiasms such as hiking, car racing, skiing, fishing, vacations, or spending private time with family and acquaintances. Other consultants take advantage of the opportunity to make major dollars via hard effort and long days. Progent fully supports either side of the spectrum and any point in the middle.
Progent's CISSP-certified cybersecurity consultants can help organizations of all sizes with any facet of IT security. Progent can help create cost-effective cybersecurity systems that guard a small business against modern malware attacks or Progent can plan, configure, and manage an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile users accessing IT resources distributed across a mix of physical sites and various clouds.
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced to the point that companies of all sizes can afford a degree of network stability that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical services designed to assist you to detect and resolve a most IT network issues before they can impact productivity.
Progent is among the most qualified network support firms for designing email and messaging systems powered by Exchange 2000. Progent is skilled in helping small companies receive the full benefits of Exchange 2000 for typical scenarios including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 support.
Progent's wireless site survey services make it easy to plan, deploy and debug a Wi-Fi network customized for your environment, offering you a WLAN that has the coverage, performance, density, Quality of Service, security, and roaming capability your company needs. Wi-Fi survey services from Progent include online predictive analysis for designing a wireless LAN and onsite survey services for validating, optimizing, and debugging a functioning wireless network.
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery between datacenters located as far as 185 miles (300km) apart from each other. Progent's roster of seasoned network consultants can help you to plan, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing guidance with tasks such as assigning disk pools, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your DR solution to prove compliance with industry standards and regulatory requirements.
Progent can provide fast and affordable online access to a certified Oracle DBA consultant or an Oracle application programmer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also help design, create, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard replication technologies and Oracle Database Resource Manage.
Lync Server 2013, now called Skype for Business, enables organizations of all sizes to create a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with application sharing and whiteboard, and both IP and PSTN telephony across a broad assortment of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your current and future goals, implement Lync Server 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your management staff and end users. Progent has expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
This page contains the latest information on cybersecurity threats, fixes, and leading practices. Call or email Progent if you need assistance defending your network against the latest cybersecurity threats.
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services to support Windows 11 including Microsoft 365 solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined deployment, and Help Desk services.
If your business has a Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole enterprise in a wide array of security topics including security management practices, security architecture and strategies, connection management products and techniques, applications development security, business processes security, hardware security, communications, infrastructure and Internet security, and workplace recovery planning. CISM and CISSP stipulate the core skills and international standards of knowledge that information security managers are expected to possess. These accreditations offer executive management the confidence that consultants who have earned their CISM or CISSP certification have demonstrated the experience and theory to offer world-class security support and consulting help.
For mid-size companies who need network support, Progent can deliver a variety of alternatives including local service, remote assistance, phone-based Call Center, round-the-clock support with remote system monitoring, temporary staffing, business relocation support, software programming, and professional consulting. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent offers professional on-premises support for solving network issues rapidly and economically.
Progent can provide the expertise of certified consultants and seasoned database application developers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and security professionals to assist your business to evaluate the potential benefits of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure an efficient and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
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Progent's Technical Response Center (TRC) provides nationwide extended hours remote assistance for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone support and online secure network access to troubleshoot and repair network problems quickly and economically. The scope of technical expertise represented by Progent's team of nationwide support professionals makes it possible to escalate even the toughest problems to competent experts as needed. For critical problems, the TRC tries to respond to your call for service within one hour.
Progent's experts offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email help, security services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also assist you with Apple iPhone support and Apple iPad management, or migrating to iCloud services. For business networks based exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your organization's business goals.
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to integrate, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.
Progent can help your IT team to plan and administer hybrid environments that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid architectures that seamlessly combine physical IT assets as well as one or more public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
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Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning tools by SentinelOne to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and provides a single platform to automate the entire threat lifecycle including filtering, detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Progent's Cisco-certified IP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, originally named CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco SRST solutions for survivability.
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Progent's Microsoft-Certified SQL Server consultants offer a range of support services to help small companies to plan, install, manage, and repair Microsoft SQL 2008 systems so that they gain the optimum business advantage from Microsoft's state-of-the-art RDBM platform. In addition, Progent offers expertise for network infrastructure, enterprise-wide security, and application programming to increase the business advantage of your computer investment.
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the foundation for a powerful but manageable IT network. The integration demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with real-world expertise and extensive experience in designing and implementing cohesive end-to-end business technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting network solutions powered by the Microsoft SBS suite of servers and applications.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for more than 20 years and Progent has delivered integration, customization, education, and debugging services since the product's original release. Progent can provide high-level support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to design, test, and implement a cost-effective upgrade from a a legacy version of GP to the newest version of Dynamics GP.
Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows computers into seamless networks with resource sharing and collaboration support. Enabling efficient cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and experience with Mac and Microsoft products. Progent's background in Windows and Apple consulting makes it possible to offer expert support to companies that rely on these platforms to maintain their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows network.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's certified cybersecurity consultants can perform NodeZero-powered penetration tests to make sure your security monitoring and protection tools and policies are properly set up and effective.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the capability of your current Windows 2K Servers and can streamline network administration, offer tech support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and execute a strategy to upgrade from Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up pilot programs to eliminate the technical risk involved with migrating to Windows Server 2003 by identifying possible hardware and application compatibility problems.
Progent's pricing policy is to bill for online support and in-person help per minute. Consequently, you are invoiced exclusively for received support. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in regions where Progent provides on-site support, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no service activation charge and requires no monthly commitment for services delivered during normal working hours. Many support organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates large bills for quick solutions so you will not be tempted to permit less critical problems to fester.
Progent's company culture will make you a better consultant by enhancing your information technology knowledge and increasing the satisfaction of your clients. Progent makes good on this promise by attracting the top consulting experts for you to operate with, offering an advanced network and communications infrastructure, running specialized software utilities to deliver the maximum quality of service, and by optimizing our operational models for attracting and maintaining customers.
Progent's Microsoft-certified engineers can provide low-cost remote and on-premises support to carry out your migration to Exchange 2010, produce comprehensive documentation of your upgraded messaging system, educate your network support team and users to get them ramped up rapidly on Exchange Server 2010, and offer continuing administrative services and technical help. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Microsoft Windows Server Update Services allows IT administrators to install and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, IT personnel can completely and easily manage the installation of updates that are released via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's computers, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.