Progent's Intune consultants can assist your organization to assess the business value of utilizing Intune for managing your mobile computers including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to define policies, plan and deploy pilot environments to evaluate the appropriateness of Microsoft Intune for your network, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Intune deployment.
Citrix offers a comprehensive family of products that deliver enterprise-grade manageability, expandability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the strategic advantages of Citrix technology and show you how to design, test, deploy, optimize, and maintain Citrix solutions.
Progent's certified Office and Office 365 experts can help companies of any size to integrate Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless productivity solution that provides quick return on investment and promotes improved business results. Progent can assist your company to interface Office or Office 365 apps with one another and with additional key Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility issues between various releases of Microsoft Office desktop and can provide customized online training to individual users or groups.
Progent can assist you to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from an older device management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller technology.
Progent has extensive experience delivering a broad range of remote network support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering expert remote IT consulting and has provided IT support to clients in all 50 states. Online support saves travel expenses and solves problems faster than onsite service calls.
Progent's Cisco-Certified network management engineers can help you to run Cisco's network management utilities alongside a variety of specialized third-party products to build a comprehensive network management strategy to keep your network running reliably, fully utilize limited resources, protect your data, revive rapidly from hardware breakdown or deliberate assaults, and enable you to add or reassign network resources intelligently and economically as your business evolves.
Progent's veteran group of network consultants and application experts have extensive experience delivering remote and onsite assistance for organizations of all sizes who want to integrate Android phones into their information systems so that users can work together from anywhere. Progent offers the range of know-how to solve network issues that span multiple vendors and that entail a combination of legacy and up-to-date information technology. Progent offers affordable online expertise to assist you with any aspect of planning, implementing, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to assist you to resolve especially stubborn IT problems, or Progent can provide comprehensive project management services to help you finish major IT initiatives on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones and tablets to maximize their business value.
Progent's Apple Mac networking engineers can assist you with a wide range of network foundation issues including system architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and high-speed wireless networking. For business networks built solely on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and depth to handle the complexity of designing, configuring, and maintaining a system architecture that is robust, safe, efficient and aligned with your business objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan storage area network systems. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Progent's pricing policy is to charge for online support and on-site help by the minute. Consequently, you are charged just for received services. Progent does not demand a higher rate for off-hours or priority service, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no service activation charge and requires no monthly commitment for support services provided during regular business hours. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids large invoices for quick solutions so you will not be forced to permit less critical problems to fester.
For large organizations, Progent can supplement internal IT groups by providing world-class background in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branches, Progent can act as a transparent local extension of corporate network management. Progentís enterprise support services include corporate-wide security, online branch office support, network design, Sarbox compliance, project management, and world-class support for multiple location office environments based on Enterprise Windows 2003. Progent can provide field consultants and technicians to help with a site relocation or branch move, or a system designer to assist with setting up or utilizing an Internet Data Center or co-location site.
Progent offers economical remote support from engineers with expertise in a wide array of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent can provide help for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to deploy, enhance, or maintain backup/restore solutions for a range of architectures such as local, edge to datacenter, cloud, or hybrid.
Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern wireless controller products. Progent can provide support for both hardware-based and software-based Wi-Fi controllers and can help you to decide which version is appropriare for your wireless environment. For Wave 2 wireless controllers, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller expertise.
Progent can assist businesses of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware expense. Azure includes a wealth of cloud services and Progent can help you to understand the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure that you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad selection of economical remote consulting services to help your organization to manage your current Microsoft Office Word environment or assist you to migrate to a current version of Office Word. Support available from Progent's Word experts include VBA programming, identifying and resolving compatibility problems between different releases of Office Word, integrating Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security consulting, smart phone integration, and remote training sessions tailored for your special requirements.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, software development, training, and troubleshooting services since the platform's original release. Progent can provide advanced expertise for updating out of date Dynamics GP deployments. Progent can assist your business to design, validate, and carry out a cost-effective upgrade from a a legacy version of GP to the latest edition of Microsoft Dynamics GP.
With virtual server technology, businesses can run many virtual servers on a single actual server. Virtual server technology enables IT organizations to gain all the benefits of server segmentation, but without the expense that goes with buying extra server hardware. Virtualization is also the critical technology for building private clouds, which offer major benefits including lowering the costs of hardware, facilities, and management while improving data protection, system reliability, and recoverability. Other useful server management technologies are network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management experts can help you in all aspects of server virtualization and management to enable your company to cut costs and save time.
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to assist your business to design, integrate, operate and repair a backup and disaster recovery solution based on Barracuda Backup.
Progent offers nationwide online technical support and consulting services for businesses who operate Apple Mac environments or whose information systems feature a mix of Apple macOS and OS X with Microsoft products. Progent's engineers can provide Apple macOS and OS X users a range of IT services including desktop support, upgrading to the most recent edition of OS X from earlier editions of Mac, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or migrating to iCloud. Remote IT help provides optimum leverage for your IT dollar by preserving user efficiency and limiting the hours billed for computer repair services. Sophisticated remote access utilities and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and expense by going to your site. In most of situations your network problems can be remediated over the phone or through a combination of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to help you with the toughest network problems.
Server growth wreaks havoc on IT budgets and management resources. Server consolidation through a virtual infrastructure offers lower total cost of ownership of hardware and quicker ROI, more efficient use of servers, simplified operations, enhanced system availability, and easier management. Common usage scenarios for virtual machines include hardware consolidation, economical platforms for mission-critical legacy software based on obsolete operating systems, and inexpensive isolation of software development or pilot testing systems from production systems.
Progentís experienced Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls provide advanced protection, performance, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security gaps.
For corporations with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified IT support experts and authorized Cisco network consultants can provide a range of IT support services such as project management, Sarbanes Oxley compliance, site relocations, corporate security, system design, local or phone-based branch office support, and troubleshooting for colocation hosting facilities. A Progent IT architect can help you design a multi-office network that makes efficient use of collocation facilities and Internet hosting sites. Progentís Microsoft Certified engineers can help major enterprises design, integrate and maintain major rollouts of updated releases of Microsoft products including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can assist you to deploy Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
For custom program creation, Progent can supply programming consultants to write business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent offers special network security packages designed to provide larger institutions an impartial and comprehensive network security evaluation from a team of certified security consultants. All Progent's network security evaluation packages incorporate a suite of services including network scans from inside and from beyond the network firewall, expert analysis of captured data by certified security consultants, production of a report documenting the results, plus an interactive concise executive summary and an in-depth interactive outbrief for in-house IT engineers.
Progent's Apple Mac support consultants can help you with a wide range of system foundation issues including system architecture, remote and mobile access, internetwork compatibility, security, and new technologies such as VoIP and fast wireless connectivity. For business networks based exclusively on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to deal with the challenge of designing, integrating, and supporting a system infrastructure that is robust, secure, productive and aligned with your corporate objectives. Progent can help you deploy Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan SAN systems. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit messages, examine the Exchange global address list, import addresses, synchronize appointments, and invite fellow workers to conferences via your Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage education.
Progentís Microsoft-premier engineers can help you to enhance your desktops from 32 to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit PC desktop computing, plan an efficient migration process that reduces operational interruptions, and provide inexpensive, expert remote support to aid you to install 64-bit desktop software and application software on your current hardware.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of the time spent searching for critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in critical areas including secure multitenancy, flexible network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to install and maintain virtual servers to cut IT costs and enhance productivity.
Progent's Citrix experts can assist your business to plan, install, administer, and support a virtual application delivery and management system based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support experts can assist you to manage and maintain a remote datacenter that features high uptime, advanced security, and rapid recovery.
Progent's certified consultants can provide remote and on-premises consulting services to help your company to administer, maintain, and repair PCs powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, remote connectivity, mobile device integration, Wi-Fi configuration, and 24x7 network monitoring.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
Microsoft CRM helps small businesses build positive client relationships. Integrated Sales and Customer Service components allow in-house staff to share information to help promote selling success and offer consistent, effective customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you integrate Microsoft CRM with your marketing or customer service databases.
Progentís Microsoft experts provide small and medium size companies enterprise-level consulting services for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager is the new title for the change management platform formerly known as Systems Management Server. System Center Configuration Manager 2007 provides a range of new features to Microsoft Systems Management Server including full automation, built-in Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can show you how to use SMS Server or System Center Configuration Manager economically for automated OS and application software deployment, security patch administration, application tracking, and licensing reconciliation. Progent's engineers can also assist you to move efficiently from SMS Server to System Center Configuration Manager.
Microsoft Small Business Server is a low-cost suite of server products that offers the foundation for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET components included with Small Business Server 2011 requires a computer support expert with real-world experience designing and building cohesive, end-to-end business technology solutions. Progent's Microsoft SBS Server professionals have an average of more than 10 years of experience integrating business networks founded on Microsoft platforms. This expertise ensures you results in deploying, managing, and maintaining network environments that include the Microsoft Small Business Server package of servers and productivity software.
Progent's Cisco-certified wireless integration experts can assist you to configure, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's certified wireless consulting experts can help businesses of any size to plan, deploy, manage and repair Cisco Aironet wireless AP environments to achieve the throughput, range, density, scale, security and ease of management required for seamless access between Wi-Fi and wired network infrastructure. Progent offers affordable remote and onsite support for both legacy and current 802.11ac Aironet access points and Progent can assist your business design and manage wireless solutions that include indoor and outdoor Aironet access points.
Progent's Cisco CCIE-certified networking consultants have extensive experience helping Internet Service Providers to architect, implement, manage, tune, and debug fault-tolerant, extensible network environments suitable for shared public networks.
Progent's Linux consulting services offer small and mid-size companies and software developers help with administering and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
If you need assistance writing, enhancing, or troubleshooting applications for Windows, Linux, or the Web, Progentís expert team of program developers, relational database architects, and project managers can help make sure you get the project done on time and within your budget. Progent's experienced application developers can provide affordable and efficient online consulting for projects as small as creating Vidual Basic macros for Excel or as large as developing line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.
Windows Active Directory demands significant hands-on experience to configure optimally across a large corporation. Progentís Microsoft Certified engineers are skilled in designing, integrating, and supporting complex Microsoft Enterprise Active Directory projects. Progentís areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up residual legacy version configuration objects in online AD environments, and repair of failed installations of Active Directory and AD-associated applications.
If your organization does not require immediate online support but you think you will need technical services with your information system soon, you can conserve time and money and ensure that the appropriate expertise will be available when you want it by contacting a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or send email to email@example.com.
If you are an information technology consultant with system support experience, teaming with Progent and assisting Progent's clients will expand your skills through interaction with our staff of mutually supportive, high-output consultants. Progent's concentration on offering IT consulting and technical support to small companies will offer you the chance to work in depth with decision makers and add significantly to the growth of exciting organizations. In addition, Our virtual office network offers state-of-the-art tools for remote support and wireless connectivity to help you to come up with speedy solutions when you troubleshoot mission-critical problems.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small service firms who provide scant documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by each staff member to every client. The discipline of detailing and archiving support records allows more efficient support and avoids a variety of common misfortunes such as when a service customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.
The complexity and integration demands of Microsoft Windows Servers requires an IT consulting team with practical experience and in-depth familiarity with planning and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progentís consulting services can help you with planning, installing, administering, and supporting Windows Server solutions that maximize the productivity of your IT network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Cisco Cisco Unified Communications Manager (CUCM), originally named CallManager, operates as the heart of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating with applications such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly online and onsite expertise to help businesses of any size to create and maintain CUCM environments by providing Cisco Unified Communications Manager integration and troubleshooting services that add maximum business value. Progent's consultants can help with any aspect of CUCM support and debugging in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Microsoft Windows Active Directory requires significant hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Certified consultants are skilled in planning, deploying, and supporting sophisticated Enterprise Active Directory projects. Progentís fields of proven competence with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual beta version configuration objects in online Active Directory systems, and fixing unsuccessful installations of Active Directory and Active Directory-integrated applications.
Even if your business has a minimal network services group and a limited IT budget, your information system can still have the same high availability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified network professionals, the latest network management software for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk service to keep your vital business applications and hardware up and running.
Key features of Microsoft Dynamics GP software include a modular design that allows you to buy just the functionality you require, a standardized architecture built on Microsoft technologies to secure your investment and provide a highly integrated environment, enhanced reporting services that permit you to monitor all activities, income and spending and sales patterns, integration with Microsoft Office to speed access to corporate information, the ability to process information from virtually any db software or workstation software into Microsoft Dynamics GP, and an open design that makes it easy to develop custom programs. Progent can show you how to set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains support professionals to show you how to convert the powerful features of Dynamics GP/Great Plains accounting into a high-value business management solution.
Progent's Microsoft and Cisco certified experts provide several service programs to help mid-size and large businesses develop an efficient and successful internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies sift through the numerous top level Help Desk software packages on the market and determine which packages may be too expensive, miss key capabilities, or align badly with your company's corporate culture. Progent also offers temporary staffing for companies who want to augment their internal Help Desk staff for occasional tasks or to substitute for absent or indisposed personnel.
Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Progentís Wireless Site Survey makes it easy to design and implement a WiFi network optimized for your facilities, providing you a wireless solution that delivers the reception, performance, capacity, QoS, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service.
Progent can provide affordable remote and on-premises consulting to help businesses of any size to move any part of their critical network infrastructure to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management staff, develop an enterprise-wide security plan, automate IT management, assist with creating applications, and generate and test a DR/BC plan.
Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design services include expertise with the integration of third-party enhancements of Exchange 2007 Server that are best aligned to your business goals.
Progent's Jabber consultants offer remote or on-premises expertise to assist businesses of all sizes to design, deploy, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for the products, technologies and services that go into building a cohesive Cisco Jabber solution including Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration solution.
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