Additional Topics of Interest

64-bit Server Remote Technical Support
64-bit Upgrade Outsourcing

Progent's Microsoft-certified engineers can assist your organization to update your workstations from 32 to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit PC desktop processing, design an affordable upgrade process that reduces business disruptions, and offer inexpensive, professional remote support to aid your company to install 64-bit PC desktop software and application programs on your current computers.

Microsoft Exchange Migration Solutions Provider
After Hours Technology Consultancy Firm Microsoft Exchange Migration

Progent's Microsoft-certified professionals average more than a decade of experience providing email solutions for customers ranging from small businesses to large enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange support services can assist you in planning and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. Progent offers integration help for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.

Consultancy Endpoint patch management
Patch management Consultant Services

Progent's support services for software/firmware update management offer businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers, infrastructure appliances like switches and wireless APs, and IoT devices such as alarms and robotics.

Cisco Help Desk Professional
24-Hour Remote Troubleshooting Online HelpDesk Call Center

The Contact Center support model used by Progent gives small companies an effective alternative to reliance on independent service individuals by offering extensive technical knowledge shared by multiple engineering teams, optional 24x7 availability of urgent help, fast escalation to world-class experts for handling the most complex issues, service consistency and reliability, quick follow through enforced by veteran support managers, a variety of easy-to-use ways for requesting service tasks, plus a high level of process visibility enabled by trouble ticket tracking and accessible via a web-based portal.

QTS/Herakles Internet Data Center Consulting
Consult QTS Internet Data Center

The QTS (formerly Herakles) Internet Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation facility or if your business is planning on migrating your main or offsite backup equipment to Herakles/QTS, Progent offers a range of budget-friendly consulting services including colocation relocation, system deployment and upgrades, network improvements, comprehensive project management, virtualization configuration, remote network monitoring, streamlined system management, application programming, business continuity planning, security evaluation, and the use of Progent's Test Lab.

Infor SyteLine CloudSuite Data Migration Consult
Infor SyteLine CloudSuite Account Receivable Consultants

Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing and distribution companies to simplify complex supply chains and streamline key processes to get products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that can range from as-needed guidance to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and DBA services.

MCSE Expert Certified System Center 2012 Data Protection Manager Consultants
SCDPM 2012 and Windows Server 2012 Troubleshooting

Progent's Microsoft-certified consultants can provide online or onsite support to assist organizations of any size to design, implement, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially challenging issues, or comprehensive project management services. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery plan.

24x7 Microsoft Exchange Upgrade Consulting Services
Microsoft Exchange Onsite Technical Support

Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.

Engineers Web Application Security Testing
Cybersecurity Vulnerability Assessment Specialists

Progent has created special network security packages designed to deliver larger corporations an impartial and comprehensive security assessment from a group of certified security consultants. All Progent's security evaluation packages feature a collection of procedures like network scans from within and from outside your corporate firewall, professional interpretation of captured data by certified security engineers, production of a report explaining the findings, plus a live concise executive outbrief and a detailed live outbrief for in-house IT engineers.

Emergency Cisco and Microsoft Small Office IT Consulting Firm
Network Architect Firms Small Business

Progent provide businesses of any size enterprise-class network online or onsite consulting for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security consulting for businesses ranging from the small office to the global enterprise.

Engineers CRISC Certified Risk and Information Systems Control Manager
CRISC Certified Network Risk and Information Systems Control Architect Consulting

Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.

SQL Server 2008 Upgrade Consultant
Consulting Services Microsoft SQL Server

Progent's Microsoft-certified SQL Server developers and DBAs can provide online expertise to assist organizations of all sizes to create, manage, and maintain applications based on Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer help with any phase of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

Windows 7 Wireless Network Consultant
Windows 7 64-bit Upgrade Small Business IT Consulting Group

Progent's Microsoft certified consultants can assist you to test Windows 7 to verify application compatibility and to check its speed and reliability operating with your applications. Progent can also show you how to assess the likely business value of adopting Windows 7. If Windows 7 fits your business, Progent can help you to plan and carry out a non-disruptive deployment of Microsoft Windows 7 from a an older version of Microsoft Windows.