Network Support for Small Companies
Microsoft Consulting Best Practices
Nationwide Online and On-premises Consulting and Technical Support
Additional Topics of Interest
Aironet 802.11ac AP Upgrade Specialist
Aironet AP Management Integration Support
Progent's Cisco CCIE wireless network infrastructure experts can provide online or on-premises integration and troubleshooting services to help you to plan, configure, update, optimize, administer and troubleshoot Aironet wireless access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity solution that is simple to administer and expand. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and anticipated workloads.
Automatic Topology Diagrams On-site Technical Support
ProSight Infrastructure Management Consultant Services
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, optimize and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or isolating performance issues.
Herakles Colocation Center Test Lab Consultant
Top System Pilot Testing Lab Engineers
Progent's Test and Training Lab at the QTS Data Center is available for piloting line-of-business applications, creating efficient migration methodologies, evaluating and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers without adequate in-house resources to configure proper test environments, the lab reduces capital outlay and technical risk while keeping vital IT projects on schedule.
MySQL development Consultancy
24 Hour Training Professional MySQL Community Edition
Progent can provide cost-effective remote access to an Oracle MySQL DBA or software developer and can assist businesses of any size to configure and manage MySQL in a reliable network environment that offers advanced speed, expandability, and security. Progent also has experience helping companies migrate applications from Oracle to MySQL.
BlackBerry BPS Consulting Services
BlackBerry Email Consultants
Progent can provide the services of RIM BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, combined with Progent's proven remote service delivery model, provides small companies an efficient option for incorporating BlackBerry technology seamlessly into their IT system.
Microsoft Sharepoint Server 2013 Computer Outsourcing Consultant
Microsoft Windows 2019 IT Consulting Companies
Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can help you design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Windows Server 2012R2 Clustering Technology Consulting
Windows Server 2012R2 Hyper-V Virtual Switch Consulting
Progent's certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security strategy, streamline IT management, assist with application development, and build and validate a DR/BC plan.
24-Hour Consulting Services Network Support Outsourcing
Full Service Outsourcing Consult
Progent is organized deliver comprehensive remote support for all technical areas associated with small company information networks and offers a variety of strategic, as-needed support services such as a part-time CIO to offer senior-level IT design and negotiating skills, a Technical Response Center for help desk support, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for critical projects such as site relocations orOS upgrades, connectivity consultants for building and maintaining fast and robust infrastructure, security specialists to ensure data protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to create, customize, or repair business applications.
Windows Server 2008 DirectAccess Help and Support
Windows Server 2008 BranchCache Consultancy
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2008 for your company, create pilot programs and migration strategies, install Windows Server 2008 with your IT environment and applications, educate your support staff how to use enhanced administration utilities, and provide ongoing consulting and support via low-cost alternatives such as Help Desk Call Center service and remote technical support.
Exchange 2016 Compliance Online Support
Microsoft Certified Expert Exchange 2016 Project Planning Online Consulting
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Dynamics GP Analysis Cubes for Excel Services
Dynamics GP Customization Consultant
Dynamics GP software includes analytics and reporting features that allow you to track all operations, revenues and expenses, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support services can enable you to design reports that let you understand your business more completely, converting uncooked data into useful business information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and web commerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.
Net Framework Contract Programming Firm
Integration Companies Net Framework
If you want to revamp your corporate web site, build internal webs for applications such as human resources or worker education, establish a high-impact web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's experts can also show you how to design and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless access, to run your web solutions.
Award Winning Consulting Lync Server 2013 IM
Lync Server 2013 PSTN Gateway Consulting
Progent's Microsoft-certified consultants can help you to evaluate the value of Lync Server 2010 for your business and can assist you to plan and execute a rollout of Lync Server that unifies the control of IM and Presence and increases the output of your office staff, at-home workers, and mobile workforce. Progent's consultant's can in addition assist you to perform a smooth upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server to enhance the collaborative functions of Microsoft Office programs, and provide webinar training and ongoing technical support for Lync and other Microsoft products.
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CCIE Certified Aironet Access Point Security Online Support
24x7 Aironet 3600 Access Point Technology Consulting Services
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or on-premises integration and troubleshooting services to assist your organization to design, implement, update, tune, manage and debug Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet wireless APs to work with your specific office design, construction, and expected network traffic.
Information Transfer Support Services
Expert Training Professionals
Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent has little competition. Small businesses who work with trusted freelance consultants or who employ in-house support staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
24x7x365 Small Offices Troubleshooters
Small Business Network Security Consultant
Progent delivers the help of Microsoft and Cisco-Certified IT support experts to offer customers economical ways to help companies optimize the benefits of Microsoft and Cisco technology. For networks that span from remote offices to large enterprises, Progent's network engineers can show you how to enhance your network's e-mail architecture, security, availability, throughput, and network administration.
Hybrid Microsoft 365 Exchange integration Online Support
Hybrid Microsoft 365 and Exchange Professional
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on schedule and within budget.
Server Troubleshoot Expert Problem Escalation Through Teamwork
Access to External Support Databases Computer Network Consultant
Progent’s staff of Microsoft and Cisco Certified consultants average more than ten years of real-world industry background, at the forefront of IT service, performing a broad variety of IT projects for a large array of customers. Each Progent consultant shares a refined collection of personal best practices that are combined into shared best practices standards that Progent instills in its consulting staff. This guarantees that you get not just expert technical capability, but also a consultant with proven methods for using technical knowledge to repair actual network problems efficiently.
Wireless LAN Site Survey Professionals
Wireless LAN Site Survey Computer Consulting
Progent's wireless site survey services help you to design, implement and troubleshoot a Wi-Fi LAN adapted to your environment, offering your business a wireless solution that delivers the coverage, performance, capacity, security, and hand-off ability your business needs.
Mac voice mail Online Technical Support
Outlook Web App and Mac Technical Support Services
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who use Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and send email, search the Exchange global address list, import addresses, synchronize calendars, and alert fellow workers to meetings with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also can provide customized onsite Entourage training.
Example Application Microsoft Operations Manager
Largest MOM 2000 Example Application
Before Progent’s Microsoft Operations Manager solution, network problems were handled reactively, after users were impacted by them. With the help of proactive, computer generated warnings and trend analyses created by Microsoft Operations Manager, Progent can now ward off system issues before they grow to be serious enough to impact network availability. Thanks to MOM, Progent can deal with potential problems before clients know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to provide small company IT systems enterprise-class availability, safety and productivity.
Online Support System Center 2016 and NetApp Integration
Consulting System Center 2016 Security
Small to mid-sized companies can now enjoy all the benefits of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced network service programs, small and midsize organizations can choose a basic System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide small company networks enterprise-class reliability, security, and productivity.
64-bit Upgrade Computer Engineer
Microsoft Expert 64-bit Processing Consultant Services
Progent’s Microsoft-expert engineers can assist your organization to update your desktops from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of upgrading to 64-bit PC desktop computing, plan an affordable migration process that minimizes operational interruptions, and offer economical, professional remote support to assist your organization to install 64-bit PC desktop operating systems and application programs on your current computers.
VMM 2016 Database Professional
SCVMM 2016 and Operations Manager Support Services
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management tools and is intended to offer a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate efficiently from older releases of Virtual Machine Manager, develop workflows for creating and deploying VMs and VM hosts, design fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the strategic advantages of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware ESXi support.
Network Management Outsourcing Professional
ProSight Remote IT Management Engineer
Progent's ProSight family of managed IT services are intended to provide businesses who have minimal internal network administration and support teams with low-cost access to world-class management tools and consulting experts. Advantages of the ProSight catalog of managed services include predictable IT management expenses, smart automation of routine administrative processes, ongoing adoption of the latest technology, smooth transition from legacy technology to modern solutions, close alignment of information technology with business goals, guidance from veteran network experts, and freeing up management to concentrate on business rather than ever-changing information technology.
At Home Workforce Helpdesk Professionals
Telecommuter Helpdesk Services Support and Integration
Progent offers small and medium-size organizations overflow or comprehensive Help Desk support services for offsite employees.
Consultancy Private Cloud Integration
Private Cloud Solutions Consultancy
Progent’s private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restore. You can use Progent’s private cloud to avoid large investments in the acquisition, maintenance, and management of computer equipment and facilities while achieving the highest levels of system reliability and security.
Infor SyteLine CloudSuite Amazon AWS Integration Consultant
Infor SyteLine CloudSuite Account Receivable Consult
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and distribution organizations to simplify supply chains and streamline key business processes in order to get products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite consulting that spans from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Comprehensive Event Management Computer Consultants
System Center Operations Manager Support Services
Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier IT consulting experts. Thanks to Progent's economically priced IT support programs, medium-size businesses can choose a basic co-sourcing package built around Microsoft Operations Manager with server monitoring, proactive alerts, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide mid-size business information systems world-class availability, security and productivity.
MS SQL Server 2008 Integration
Microsoft SQL 2008 Server IT Services
SQL Server 2008 delivers powerful, standardized tools to computer experts and network users, lessening the complexity of designing, deploying, administering, and using enterprise data and analytical programs on platforms ranging from mobile devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for an IT consultant with real-world experience and broad knowledge in planning and deploying data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Intune Certification Management Integration Services
Consulting Services Intune Certification Management
Progent's Intune consultants can assist your organization to understand the business value of utilizing Intune for managing your portable devices including notebooks, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can help you to configure security and compliance policies, set up pilot systems to confirm the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your IT ecosystem, integrate Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune solution.
24-Hour Flexential Colocation Center Consultancy
Top Quality Flexential Data Center Specialist
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent has a group of network experts based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness consultants. Progent can also help your business to plan and execute a move to the Flexential facility by providing services such as planning system configuration, recommending hardware components, system configuration and testing, troubleshooting, streamlining remote network management, and educating your IT staff.
Network Management On-site Technical Support
Cisco Certified Expert Remote Consulting Network Management
Progent's Cisco-Premier network engineers can assist you to run Cisco's management tools along with a variety of specialized third-party applications to build a complete network management solution to keep your environment operating smoothly, conserve limited resources, guard your data, recover rapidly from device failure or malicious attacks, and enable you to expand or repurpose network resources sensibly and economically as your company grows.
Catalyst Switching Network Consultant
Technical Support Services Catalyst Switch IOS-XR
With the Catalyst line of switches for small and medium-sized businesses, Cisco enables organizations to realize all the benefits of bringing intelligent services to their IT infrastructures. Cisco's switch technology allows you to deploy capabilities to make your network infrastructure highly available to handle real-time needs, scalable to support growth, safe enough to protect confidential data, and capable of differentiating and controlling traffic flows to streamline network performance. Progent's Cisco certified consultants can show you how to pick out and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM certified security consultants can show you how to develop a comprehensive security policy and set up Catalyst switches so they help support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
RV Series VPN Router Network Consultants
7600 Edge Router IT Services
Cisco has designed an extensive product line of routers that includes appliances built to deliver the protection, bandwidth, and reliability demanded by organizations ranging from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, including Cisco's 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Urgent MSP360 Desktop Backup Integration Support
Support and Help MSP360 Exchange Mailbox Backup
Progent's data protection experts can help you to create, deploy and debug a backup solution based on MSP360 software. MSP360 offers file/folder or image-based backup/recovery for virtual machines and physical computers, works with all popular public clouds, and permits businesses to build a data protection ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss caused by user miscues, system errors, ill-intentioned insiders, and external attacks like ransomware. To find out more, go to ProSight DPS 360 Backup solutions.
Progent's Management Team Outsourced IT Services
Progent Management Small Business IT Outsourcing Companies
Progent's management team includes industry professionals with decades of experience providing computer consulting services, technical support, and strategic IT planning to organizations ranging in size from startups to global enterprises. Great service calls for great personnel, and Progent is proud to have put together a management team that can provide businesses with the top service value available anywhere.
Best Helpdesk for at Home Workforce IT Consultant
Remote Workforce Onsite Technical Support
Progent has 20 years of background assisting small and mid-size businesses to design, deploy, optimize, administer, and troubleshoot IT networks that incorporate telecommuters.
Offsite Managed Data Backup/Recovery Services Engineer
Cloud Backup Security and Compliance Online Technical Support
ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup activities and enables rapid restoration of critical data, apps and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your critical data.
WannaCry ransomware recovery Technology Professional
Maze ransomware recovery Engineer
Progent's proven ransomware recovery consultants can assist your business to rebuild an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
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