Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings management, inventories network resources, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common control mechanism for managing multi-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can help you with any facet of designing, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises consulting expertise, software development, and debugging support for organizations of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Support services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.
Progent can assist you in all facets of your migration to Microsoft Exchange Server 2016 including designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for high-availability client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Citrix offers a comprehensive family of platforms that provide enterprise-level manageability, scalability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of Citrix virtualization products and can help you design, test, implement, troubleshoot, and maintain Citrix virtualization platforms.
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite services such as planning, deployment, management, remediation, and software development expertise to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Progent's SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete security solution and design protection into your corporate practices.
Progent’s Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for intelligently connecting people, teams and data. Microsoft SharePoint offers a central location for your workers or clients to access, manage, share and manipulate relevant information, files, and applications and to communicate with other people. SharePoint allows faster and better decisions, more effective access across teams and more economical business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data they’ve developed in a way that makes data convenient to locate, download and re-use. Progent's certified SharePoint consultants can assist your organization to manage your existing SharePoint solution or upgrade to the latest version of SharePoint.
Progent's Microsoft and Cisco certified network engineers offer expert help with a wide range of technologies and can provide that expertise online anywhere in the U.S. or in person in major cities throughout the country and anywhere in California. Progent provides remote support for information systems based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft and UNIX-based platforms. Progent also offers the help of Cisco CCIE network engineers for the toughest network problems, as well as the the assistance of CISM-qualified security consultants to handle complex security design and troubleshooting. Progent has delivered remote troubleshooting to companies in all 50 states in the United States.
Progent's Power BI consultants can help your business to plan, install, maintain, update or debug your Power BI environment. Progent can also assist you to prepare your source data for Power BI reports and dashboards. Progent can help you build and manage an on-premises, cloud, or hybrid environment for Power BI.
Progent can provide affordable remote support to assist companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent can provide occasional expertise to assist you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you move to the Amazon AWS platform on schedule and on budget.
Progent offers cost-effective online assistance to assist you to plan, deploy, and fix any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you get past occasional technical roadblocks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent can also provide remote or on-premises training to help manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the business value of your information network.
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and local Exchange deployments. This allows you to have some mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Progent's team of application experts can provide in-depth support, custom development, integration assistance, and webinar training for leading applications covering vital areas including ERP and MRP, financials, management analytics, web application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting services online, Progent can help small businesses throughout the U.S. to eliminate the time and fees associated with travel and on-site activity without sacrificing the high quality of consulting support.
Progent's Cisco-certified CCIE network engineers can help you to manage your legacy PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft-certified consulting experts can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and onsite assessment and upgrade services for Windows 10 available from Progent's experts include Return on Investment estimates, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and ongoing technical help.
Progent's Citrix consultants can help you to assess the potential business benefits of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools in your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtual environment while lowering the cost of equipment and operations and simplifying management tasks.
Windows Server 2008 represents an important advance in making information networks more protected and available, easier to virtualize and administer, faster, and able to provide a better environment for web publishing. Progent can help your company benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, training, staffing, network monitoring, and security engineering expertise.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Progent is one of the most qualified network consulting companies for creating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small companies derive all the advantages of Microsoft Exchange 2000 under typical scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Progent’s high availability inter-site connectivity and 24x7 network infrastructure professionals can help small companies create fault tolerant Interoffice connectivity through redundant networks featuring automatic failover. Progent’s CCIE engineers can design and deploy high-availability Inter-office networks based on fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide economical 24x7 interoffice networking.
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Progent's certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to help you to design, integrate, manage and troubleshoot a BDR solution built on Barracuda technology.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
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To provide economical network services for small companies, Progent has developed full-service computer outsourcing packages that offer small companies fast access to technical help without forcing you to hire, educate, and maintain an expensive full-time computer support staff. Progent’s IT outsourcing packages give you an affordable way for creating a secure and robust environment for your important Microsoft Windows office productivity products including Office XP and Office 2003.
Progent offers access to the affordable services of online Internet connectivity consultants to help your company to assess or enhance your ISP services so your Internet access solution matches your business needs. Services provided by Progent's engineers include assessment of your current bandwidth use, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and deploying new ones, implementing firewalls, and designing dependable BGP architectures.
Progent's service specialists in Mac and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into cohesive environments with resource sharing and collaboration functionality. Enabling productive cooperation among a variety of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft products. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class support to businesses that rely on these platforms to maintain their strategic advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent offers the support of RIM BlackBerry-certified experts who can help small companies to design, manage, and repair BlackBerry technology affordably and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, combined with Progent's efficient online support model, provides small and mid-size businesses a cost-effective solution for incorporating BlackBerry technology productively into their IT network.
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Progent offers fast remote access to Cisco CCIE networking consultants. Progent's CCIE engineers can connect to your environment via advanced remote diagnostic utilities to deliver fast and economical analysis and repair of urgent network issues.
Progent's Microsoft certified consultants offers remote and onsite consulting expertise to assist your company to administer, support, and repair PCs based on Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, disaster recovery, remote access, mobile device management, Wi-Fi configuration, and 24x7 system monitoring.
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If your company network mixes Linux technology with Windows, Progent can show you how to integrate your computers into a unified network that allows all your operating systems to coexist for easy administration, seamless information exchange, high reliability, superior performance, and tight security. Progent's Linux and Microsoft Windows integration assistance offerings include IT architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and management, online technical help and troubleshooting, in-person technical support, and Contact Center services.
Progent’s fault tolerant system consultants provide non-stop computing support, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet interface design, high-availability data center support, and other 24x7 networking services to show your small business configure a non-stop environment for mission-critical applications. Progent possesses the experience to develop affordable, fault-tolerant systems by utilizing the evolving library of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-site network with a completely mirrored Internet connection and intelligent system load balancing.
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 offered by Progent's experts include ROI analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, security and compliance, automated deployment and administration, network design, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and end users, and post-migration consulting support.
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook clients.
Progent's Citrix-certified consultants can assist you to evaluate the potential strategic benefits of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix management utilities in your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and recoverability of your virtual network while lowering the cost of resources and operations and streamlining management processes.
Progent's Apple Mac networking consultants can help you with a broad range of system foundation areas including system architecture, remote and mobile access, internetwork communication, security, and new technologies including VoIP and fast wireless connectivity. For company networks built solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to handle the challenge of planning, configuring, and supporting a system architecture that is robust, safe, productive and supportive of your business goals. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network solution. Progent can also give you access to skilled experts to support Cisco routers and switches.
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, monitor, optimize and debug their networking appliances like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding devices that need critical updates, or isolating performance issues.
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support team, develop a corporate-wide security strategy, streamline network management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
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Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals and information workers, reducing the difficulty of creating, deploying, administering, and using company data and analytical programs in environments ranging from mobile devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in planning and building information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in an environment that gives the highest degree of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting services are based upon mature virtualization architectures that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over 25 years of experience assisting manufacturing, distribution and service organizations to manage complicated supply chains and streamline critical business processes to bring products to market quickly and meet customer schedules dependably. Progent offers the skills of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that spans from as-needed advice to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of availability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting options are built upon proven virtualization technologies that allow small businesses with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of remote services to help you to design, program, pilot test, deploy, administer, and debug business applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to upgrade your legacy Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility issues between various versions of Office Excel. Progent offers on-demand support to clients who need a fast solution to a specific problem related to Excel and Progent also offers comprehensive project management services for upgrading or developing line-of-business application software based on Excel. Progent's cost-effective webinar training for Excel can be customized to meet the needs of individual users or groups.
Progent provide organizations of any size enterprise-class IT remote or in-person consulting services for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security expertise for companies ranging from the small office to the global enterprise.
Progent's Microsoft and Cisco authorized experts offer three service programs to help medium-size and large businesses create an efficient and successful in-house Computer Support Help Desk. Progent's consulting services include ROI analysis, process analysis and improvement, management reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Integration Services help organizations analyze the various top level Help Desk application programs available and determine which products may be excessively expensive, lack key features, or align poorly with your organization's business goals. Progent also provides short-term staffing for companies who want to reinforce their in-house Help Desk team for occasional tasks or to substitute for vacationing or indisposed personnel.
Before Progent’s Microsoft Operations Manager solution, network problems were handled reactively, after workers complained about them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent is now able to fix network issues before they grow to be critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers know that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, safety and performance.
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft Premier network consulting professionals. With Progent's affordably priced IT service programs, small organizations can choose a basic System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business information systems world-class availability, security, and productivity.
If your company computer system mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can help you to incorporate your computers into a cohesive network that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high dependability, superior performance, and strong security. Progent's UNIX/Linux/Solaris and Windows integration assistance offerings feature network infrastructure configuration and service, support for Windows services for UNIX, remote network monitoring and management, online technical help and repair, in-person technical support, and Help Desk support.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or small service organizations who offer scant documentation or specifics of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports transmitted by each consultant to every client. The practice of detailing and archiving support records results in more efficient service and eliminates a slew of typical problems such as when a service client is effectively held captive to a consultant who refuses to release vital service information.
Cisco offers an extensive product line of routers that includes appliances designed to deliver the protection, bandwidth, and reliability demanded by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 series of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.
Progent's Cisco CCIE-certified SIP infrastructure consultants can help you to plan, integrate, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective remote or onsite expertise to help companies to move efficiently to a productive communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync for access to a SIP-based IP PSTN trunk.
Progent can assist businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist you to migrate from an earlier edition of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 ecosystem so you get maximum business value.
Microsoft Communications Server delivers IM and presence as part of a scalable, enterprise-grade solution featuring enhanced security, transparent integration with other Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and elevated operational efficiencies, increased individual output, and better intellectual property security. Microsoft Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer remote and on-premises configuration support and troubleshooting services for your Office Communications Server environment and can assist you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and implement a smooth upgrade that will add significant strategic value to your information network
MS Communications Server provides IM and Real Presence in a scalable, enterprise-grade package offering enhanced security, transparent compatibility with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows cost savings and improved operational efficiencies, increased worker output, and better IP protection. MS Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and onsite configuration support and troubleshooting help for your Office Communications Server 2007 deployment and can assist your organization to assess the costs and benefits of migrating to Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add significant strategic value to your information network
If your company computer system combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can help you to incorporate your computers into a unified network that permits all your operating systems to coexist for simple management, seamless dataflow, high reliability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services include network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Help Desk outsourcing.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based control and world-class security for your email traffic. The powerful structure of Progent's ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Progent provides consulting for security analysis software such as LANguard from GFI for running a variety of programmed network auditing scans to identify possible security problems. Progent has broad knowledge of security analysis tools and can help you to understand audit reports and respond appropriately. Progent can show you how to design security into your business operations, install auditing software, define and implement a protected network architecture, and suggest procedures to optimize the security of your network. Progent's security engineers are able to show you how to set up a firewall, design safe remote connectivity to email and data, and integrate VPN. Progent's qualified security engineers can test the protection of web applications and can conduct extensive information security evaluations of company-wide security to validate your organization's compliance with recognized industry security standards such as FISMA, PCI, and ISO.
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Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of ProSight Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Progent's Cisco certified wireless networking consultants offer affordable remote and onsite support for both legacy and current Wave 2 Aironet Wi-Fi APs and Progent can help your business to design and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet APs.
Progent's team of application experts can provide advanced support, custom development, deployment help, and online training for popular business applications that address vital areas including ERP, financials, management reporting, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting services online, Progent can help clients anywhere in the United States to avoid the time and fees associated with travel and on-site activity without sacrificing the high quality of technical services.
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can assist you to plan, deploy, and manage a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your company requires.
Progent's certified Windows Server 2000 consultants offer network help and information technology consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting offerings include system design, deployment, project management, local and remote support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
Microsoft SQL Server 2014 includes major enhancements in critical areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services that include planning, configuration, administration, remediation, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent's Windows Server 2019 disaster recovery preparedness experts can help your organization to plan and deploy a DR/BC system based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Access to External Support Databases Professionals
Cisco Cisco Unified Communications Manager, formerly known as CallManager, functions as the center of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express (CME) offer a location-independent IP-PBX by integrating tightly with unified messaging applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable online and on-premises support to assist organizations of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver optimum business value. Progent can assist with any facet of Unified CM setup and debugging in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE support, creating UCS server clustering solutions for high availability, capacity planning, and integration with Exchange and Skype for Business.
Progent's UNIX family support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient single consulting firm to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
Progent can provide economical online support for all releases of Office Access including Access desktop and Access Web App and offers advanced support for application development, database migration, performance optimization, report design, and troubleshooting. Progent also can provide custom webinar training for Office Access application programming and database administration.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact your business.