Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, software development, education, and troubleshooting services since the product's debut. Progent can provide in-depth support for updating out of date Dynamics GP deployments. Progent can assist you to design, test, and implement a cost-effective migration from a an outdated release of GP to the newest version of Dynamics GP.
Progentís professionals provide expertise in multiple technologies related to mobile networking such as system topology, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft and Cisco certified experts can save your organization work and expense by applying their wireless expertise to show you how to select and configure wireless connectivity solutions that make sense for your business. Progent can also optimize your IT architecture so that mobile data devices perform more reliably.
Progent's UNIX platform consulting services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient one-stop consulting firm to help you create and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and repairing SCOM solutions and offer companies of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progent's Citrix-authorized engineers can assist your company to understand the business advantages of XenServer as well as additional Citrix platforms, and can help you to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current XenServer deployment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that let you monitor all operations, revenues and expenses, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can enable you to design reports that let you analyze your business more thoroughly, turning uncooked data into valuable management information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to offer custom line-of-business software development and eCommerce applications that work seamlessly with Dynamics GP/Great Plains.
Progent provides nationwide remote technical support and troubleshooting services for companies that run macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft products. Progent's consultants offer Mac users a variety of IT services including desktop assistance, upgrading to the most recent edition of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Online technical support provides optimum return for your information technology budget by preserving user productivity and limiting the time billed for network analysis and repair. Advanced online access technology and experienced technicians and consultants allow Progent to handle most network issues without wasting time and money by going to your site. In most of situations your IT problems can be remediated by telephone or via a mix of telephone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISM premier security professionals to help you with the toughest system issues.
Cisco's Small Business series of APs are Linux-based units designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE wireless network consultants can provide remote or onsite configuration and troubleshooting support to help you to plan, implement, update, tune, administer and debug Cisco Small Business Wi-Fi AP environments of any size or architecture.
Progentís team of expert programmers, relational database designers, and project managers can assist enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database designers and programmers skilled in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to incorporate SharePoint with other data sources like SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also offers experience with web development tools and can help businesses to create, expand, repair, or migrate web-based applications to utilize the most current web technology.
Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These improvements affect vital areas including ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential business benefits of upgrading to Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT team to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and management services for Microsoft Exchange 2013.
Windows 8.1 is designed to run on computers from smartphones and slates to power-user desktops. An abundance of new and improved capabilities, including touch screen interface and signature tile GUI, provide a broad range of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified experts can assist bring your organization up to speed with Microsoft Windows 8.1 and show you how to derive maximum business advantage from the product's various technical enhancements.
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and repair a network-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs that you want to retain plus the new 64-bit editions of software you wish to install.
Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations as well as a revamped structure. These improvements favorably impact key IT areas such as manageability, availability, security and compliance, operational costs, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management for Exchange 2013.
Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting messaging solutions for businesses in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment offers protection, fault tolerance, easy access for remote and wireless users, efficient administrative tools, and productive integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007, Exchange 2003, and Microsoft Exchange 2000. Progent can also help small or mid-size companies to upgrade to MS Exchange 2016 or MS Exchange 2013.
Before Progentís MOM-based solution, system issues were handled reactively, after users complained about them. With the help of proactive, automated alerts and trend analyses sent by MOM, Progent can now anticipate network problems before they grow to be serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve looming problems before customers suspect that the problems exist. Progent has expertise with MOM 2005 and MOM 2000 to provide small business IT systems enterprise-class reliability, safety and productivity.
Progent offers affordable online and on-premises consulting to assist businesses of any size to migrate any portion of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Progent's UNIX platform support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with a convenient single source to show you how to create and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Progent's ProSight family of managed IT services are designed to offer businesses who have minimal in-house network administration and support staffs with low-cost help from world-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed services include flat-rate IT management expenses, smart automation of routine administrative tasks, continual adoption of the latest information technology, graceful transition from legacy technology to modern solutions, close alignment of information technology with strategic objectives, access to seasoned IT experts, and allowing management to concentrate on business instead of fast-evolving computer technology.
Progent's experts can provide Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and custom training. Progent can help clients to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also help your business with iPhone support and iPad management, or migrating to Apple's iCloud. For business environments built solely on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and maintaining a network environment that is available, safe, efficient and able to achieve your organization's business goals.
Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration support, and one-on-one or group online training customized to address your particular needs. Progent's consultants also can show you how to integrate and maintain a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.
Progent's Cisco-certified wireless experts can assist your organization to assess the advantages of using Catalyst wireless controllers to manage Wi-Fi networks of any size. Progent can help you to support and debug your existing wireless environment or help you plan and implement an efficient migration from legacy wireless controllers to current models.
If you need assistance writing, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progentís team of programmers, database designers, and software project managers can help ensure you get the job done on schedule and within your budget. Progent's seasoned application programmers offer cost-effective and efficient online consulting for projects as simple as writing VBA scripts for Excel or as challenging as developing mission-critical database applications based on SQL Server or Oracle.
Progent's experts can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist businesses to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud services. For business environments based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is reliable, safe, fast and able to achieve your company's business goals.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough testing and extensive experience with information security architecture. ISSAP security experts possess in-depth knowledge of access management mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.
SQL Server 2014 includes significant enhancements in key areas such as speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services including planning, configuration, management, remediation, and application development services to enable organizations of any size to realize fast return from their SQL Server 2014 deployment.
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, simplifies long-term service demands, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
If your office computer system combines Sun Solaris platforms with MS Windows, Progent can help you to integrate your IT resources into a unified network that allows all your OS platforms to coexist for easy administration, transparent dataflow, high dependability, enhanced throughput, and tight security. Progent's Solaris and Microsoft Windows coexistence support services feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Helpdesk support.
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of work in Microsoft integration, ensures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also assist you with designing, installing, administering and supporting powerful IT solutions powered by Windows Server, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
If you have a small business information system with 10 to 50 network clients, Progent's IT outsourcing services free your company from over-reliance on an individual independent service provider while giving you affordable and reliable access to high-quality network support. By delivering network consulting service when you require it, providing specialized knowledge for key applications, delivering value-added services such as 24x7 server monitoring, and billing only for services you use, Progent gives you an economical way for optimizing the business value of your small business network. Progent is the smart way for small organizations to build and support a reliable and secure IT system and to benefit from quick access to the skilled support ordinarily available only to businesses who are able to support a sizeable in-house IT group.
Progent's Microsoft certified engineers offers offsite and onsite support expertise to assist your company to manage, maintain, and troubleshoot computers powered by Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, remote access, mobile device integration, wireless network design, and remote system monitoring.
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical information.
Colocation sites allow companies to share world-class data centers for hosting computer hardware that runs critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your company with all facets of your colocation strategy including selecting and moving to a colo site, designing system topology, defining required equipment, on-site and remote troubleshooting, establishing offsite network management, and education your IT personnel.
Progent's Microsoft and Cisco certified experts provide several service programs to help mid-size and large businesses develop an efficient and productive internal Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations sift through the various top level Help Desk software packages available and decide which packages might be too costly, lack critical functions, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who need to reinforce their in-house Help Desk staff for occasional tasks or to fill in for absent or incapacitated workers.
Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller solutions.
Progent can assist businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to upgrade from a legacy edition of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to optimize and repair your current SCVMM ecosystem so you realize the highest possible return on investment.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.
Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs lower the net operational expense of managing and configuring software products by making it easier to copy system images, control mobile computers, and operate management tools. In addition to advising you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and update services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to define sensible procedures and standards to manage handheld computers and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that includes policies, processes and technologies to keep your IT computer system safe.
Progentís Microsoft-certified experts can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a common location for your employees or clients to connect to, organize, share and manipulate relevant data, files, and software and to communicate with one another. It enables faster and better decisions, more effective sharing across groups and more economical business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available inside and outside a business network. Windows SharePoint Services connect employees, clients, workgroups and projects with the data theyíve developed in a way that makes data convenient to find, download and apply.
Progent offers affordable remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and offers expert support for application development, database conversion, performance tuning, report design, and maintenance. Progent also can provide tailored webinar classes for Office Access development and database administration.
Access to External Support Databases Network Installation
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, creating cost-effective migration procedures, evaluating and tuning performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent clients who lack sufficient internal resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep vital IT initiatives on schedule.
Nexus switches are designed to deliver the throughput, expandability, resilience, virtualization support, density, security and manageability required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and onsite support expertise to assist you to design an optimal switch topology, set up test environments to validate your network design, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance evaluations, set up proactive monitoring and alert systems, consolidate network resources by means of virtualization, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the advanced zero-downtime features available for Nexus products. Progent's consultants can also assist you to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent has created special network security service bundles intended to deliver larger institutions a professional and thorough network security assessment from a team of certified security engineers. All Progent's network security evaluation bundles feature a suite of services including network scans from within and from beyond your company security perimeter, expert analysis of results by certified security consultants, creation of a paper explaining the findings, plus a live concise executive summary and an in-depth live review for in-house IT managers.
Cisco's security and remote access technology for small to medium sized companies offer a full array of easy-to-administer security hardware and software to let you protect your wired and wireless network infrastructure. Cisco's VPN line includes routers and switches, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco CCIE and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align best with your corporate goals.
Progent can help your business to maintain System Center 2007 Configuration Manager to streamline administration, improve security and compliance, and boost worker output by ensuring that operating systems and applications are always current, tracking product licenses, and monitoring usage profiles so you can make informed buying choices. Once your organization is ready to upgrade your SCCM 2007 change management solution, Progent can help you to plan and carry out a smooth move to System Center 2012 Configuration Manager.
Progentís Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and ERP package built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP provides an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you can purchase only the functions you currently require, with the ability to add users and increase capabilities in the future. Progentís Microsoft Dynamics GP consulting experts can show you how to deploy, configure and administer the latest version of Dynamics GP or upgrade efficiently from an older edition.
Progent's Microsoft-certified consultants offer online and on-premises consulting services for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems like Cisco Video Interop Server. Progent's certified information security experts can assist you design and validate a security environment for your Skype for Business solution that meets government and industry requirements.
Problem Escalation Through Teamwork Computer Consultancy Firms
Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network voice communication. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants offer remote and onsite support to assist you to manage and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Company-wide Standards for Best Practices Data Recovery
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete information technology outsourcing solution that improves network availability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key business application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual server set up and maintained by Progent's computer support experts.
Microsoft Solutions Framework Project Methodology Computer Consultancy Firms
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent customers who lack adequate internal resources to assemble effective pilot environments, the lab cuts capital costs and engineering risk and helps keep critical network initiatives on schedule.
Progent can provide cost-effective remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide advanced support for Access application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers custom webinar classes for Access application programming and DBA services.
Support Specialist Problem Escalation Through Teamwork
Our Experts Group provides support in key technologies including Apple OS networking and programs; Expertise for Linux-based, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical application help; Chief Information Officer, business analyst, and project management outsourcing; Special program design and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal design and deployment; Database support and efficiency consulting; Business intelligence consulting; and Telecom architecture support.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over 25 years of background assisting manufacturing and service companies to simplify complex supply chains and streamline key business processes in order to bring products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that spans from occasional guidance to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Citrix has developed a powerful family of products that deliver advanced manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of Citrix technology and help you design, test, deploy, optimize, and support Citrix solutions.
Progent can provide the support of Microsoft-certified consultants and seasoned software developers, database administrators, project managers, network infrastructure engineers, disaster recovery planning specialists, and certified data security consultants to help your business to evaluate the potential benefits of SQL Server 2012 for your business, install test environments at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can expand their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Progent has over a decade of background configuring, maintaining and troubleshooting the core components that make up Microsoft System Center and can help your organization to design, configure, support, and repair your System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the current version of Microsoft System Center from a previous one or from a third-party IT management solution to deliver the benefits of best-in-class provisioning, management automation, security, plus datacenter and application availability and performance monitoring.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of online desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve challenging problems.
Progentís Technical Response Center (TRC) provides national extended hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone support and online secure network connection to troubleshoot and resolve network problems rapidly and economically. The breadth of IT expertise available from Progent's team of nationwide support professionals makes it possible to escalate even the most difficult problems to qualified specialists as required. For critical issues, the Technical Response Center tries to respond to your request for service in less than one hour.
Progent's pricing policy is to charge for phone service and on-site visits per minute. As a result, you are billed only for received services. Progent does not impose a higher rate for after-hours or urgent service, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and asks no retainer for support services provided during normal business hours. Many service organizations impose large minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for quick repairs so you will not be tempted to allow minor problems to fester.
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced IT support packages, small and midsize businesses can select a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class reliability, security, and productivity.
Progent's Check Point Software firewall experts can help you plan, configure, and manage firewall solutions built around Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation security gateways.
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast creation of a new generation of enterprise-class programs that can give your company a significant competitive advantage. SQL Server features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or onsite configuration and troubleshooting services to help you to design, configure, update, tune, administer and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your specific workplace design, building structure, and expected workloads.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help you to configure your Fortinet firewalls to safeguard your IT assets at the enterprise edge, within the data center core, at branch locations, and in the cloud.
Progent's certified professionals can help you analyze the potential benefits of Hyper-V-powered server virtualization for your business, conduct pilot implementations to verify Hyper-V's operation with your line-of-business applications, evaluate your network and server architecture for smooth performance with virtual server technology, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to monitor and administer Hyper-V, provide expert consulting help for enhancing the protection of your virtual machines, establish and test business continuity processes that optimize network uptime, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.
Progent's Data Center professionals can help you find fault-tolerant data centers that meet the particular requirements of your company. High availability co-location sites are especially attractive to small businesses due to of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Attempting to create an in-house data center with even a basic level of fault tolerance is too expensive for the majority of small companies. Progent is ready to show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by offering a full array of engineering and support services.
Progent's Cisco CCIE network consultants can help you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.
IT Service Company-wide Standards for Best Practices
Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller products. Progent offers expertise for hardware-based and software-only Wi-Fi controllers and can help you to decide which type is appropriare for your wireless environment. For 802.11ac Wave 2 wireless controllers, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller consulting.
Microsoft Solutions Framework Project Methodology Network Installations
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified IM and Presence experts offer online and onsite support to help you to manage and troubleshoot your existing Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also help you to plan and carry out a smooth Skype for Business migration.
Progent offers national online technical support and troubleshooting services for businesses that run UNIX or Linux environments or whose IT systems include a combination of UNIX/Linux and Microsoft Windows technology. Online IT help provides optimum return for your information technology budget by protecting client productivity and shortening the hours billed for computer analysis and repair. Advanced remote support utilities and skilled service specialists and engineers combine to enable Progent to handle most network issues without wasting time and expense by going to your site. In most of situations your IT problems can be remediated by telephone or via a mix of telephone help and online access. Progent can make available Cisco CCIE network experts and CISA and CISM certified security specialists to help you with the most difficult network problems.
Cisco has developed an extensive product line of routers including appliances designed to deliver the protection, performance, and availability required by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Series Routers.
Progent's Check Point Software firewall experts can help you design, integrate, and manage firewall solutions that rely on Check Point Software NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent can also help you maintain older Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to receive and send email, examine the Exchange global address list, copy addresses, synchronize calendars, and invite fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage training.
Windows Hyper-V 2016 utilizes core features first developed for and refined on Azure, among the world's biggest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade strategy, train your IT management and support staff, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you maximum business benefit.
Even if your business has a small computer support group and a limited technology budget, your information system can still have the same high reliability and performance that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network professionals, the most recent network management products for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your vital business applications and servers up and running.
Even if your company has a minimal network support group and a limited IT budget, your information network can still feature the same high reliability and performance that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT professionals, the most recent system management products for proactive monitoring and threshold alarms, and economical support programs such as a help desk service to keep your vital network applications and hardware operating.
Progent's Cisco Meraki Wi-Fi AP consultants offer online and on-premises support services to help businesses of any size to design, install, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security, manageability and uptime for wired and wireless users irrespective of their mobility or computing device.