Progent's Microsoft-certified engineers can assist your organization to update your workstations from 32 to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit PC desktop processing, design an affordable upgrade process that reduces business disruptions, and offer inexpensive, professional remote support to aid your company to install 64-bit PC desktop software and application programs on your current computers.
Progent's Microsoft-certified professionals average more than a decade of experience providing email solutions for customers ranging from small businesses to large enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange support services can assist you in planning and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. Progent offers integration help for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
Progent's support services for software/firmware update management offer businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers, infrastructure appliances like switches and wireless APs, and IoT devices such as alarms and robotics.
The Contact Center support model used by Progent gives small companies an effective alternative to reliance on independent service individuals by offering extensive technical knowledge shared by multiple engineering teams, optional 24x7 availability of urgent help, fast escalation to world-class experts for handling the most complex issues, service consistency and reliability, quick follow through enforced by veteran support managers, a variety of easy-to-use ways for requesting service tasks, plus a high level of process visibility enabled by trouble ticket tracking and accessible via a web-based portal.
The QTS (formerly Herakles) Internet Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation facility or if your business is planning on migrating your main or offsite backup equipment to Herakles/QTS, Progent offers a range of budget-friendly consulting services including colocation relocation, system deployment and upgrades, network improvements, comprehensive project management, virtualization configuration, remote network monitoring, streamlined system management, application programming, business continuity planning, security evaluation, and the use of Progent's Test Lab.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing and distribution companies to simplify complex supply chains and streamline key processes to get products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that can range from as-needed guidance to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and DBA services.
Progent's Microsoft-certified consultants can provide online or onsite support to assist organizations of any size to design, implement, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially challenging issues, or comprehensive project management services. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
Progent has created special network security packages designed to deliver larger corporations an impartial and comprehensive security assessment from a group of certified security consultants. All Progent's security evaluation packages feature a collection of procedures like network scans from within and from outside your corporate firewall, professional interpretation of captured data by certified security engineers, production of a report explaining the findings, plus a live concise executive outbrief and a detailed live outbrief for in-house IT engineers.
Progent provide businesses of any size enterprise-class network online or onsite consulting for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security consulting for businesses ranging from the small office to the global enterprise.
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent's Microsoft-certified SQL Server developers and DBAs can provide online expertise to assist organizations of all sizes to create, manage, and maintain applications based on Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer help with any phase of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent's Microsoft certified consultants can assist you to test Windows 7 to verify application compatibility and to check its speed and reliability operating with your applications. Progent can also show you how to assess the likely business value of adopting Windows 7. If Windows 7 fits your business, Progent can help you to plan and carry out a non-disruptive deployment of Microsoft Windows 7 from a an older version of Microsoft Windows.
For enterprise project management support, Progent can provide access to veteran IT professionals with decades of experience in IT management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise clients adhere to best practices to ensure that development or deployment projects are completed on schedule and within budget.
Progent's certified Windows Server 2022 experts can assist your organization to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
Progent's Cisco certified network infrastructure consultants have extensive background assisting Internet Service Providers to architect, implement, manage, optimize, and troubleshoot high-availability, extensible network environments suitable for shared public networks.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide remote or on-premises configuration and troubleshooting support to help you to design, implement, update, tune, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless APs to work with your unique workplace layout, construction, and anticipated workloads.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids network disruption, reduces ongoing service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Exchange Server 2003 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business goals.
If your office network mixes Linux-based products platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a unified environment that allows all your operating systems to coexist for easy administration, transparent dataflow, high reliability, enhanced throughput, and tight security. Progent's UNIX/Linux and Windows integration assistance services feature IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical support and repair, in-person technical support, and Contact Center support.
ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft ISA Server 2006 consultants can show you how to plan, rationalize, test, install, customize and manage the Standard or Enterprise edition of ISA Server 2006 on your information system.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises expertise, software development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud infrastructure into a seamless intranet solution.
If you are an information technology consultant with technical support experience, joining Progent and assisting our customers will enhance your skills through collaboration with Progent's staff of motivated, world-class consultants. Progent's focus on offering IT consulting and computer support to small companies will give you the chance to consult in depth with decision makers and contribute significantly to the growth of exciting companies. Also, Progent's virtual office network offers the most advanced tools for off-site service and wireless access to allow you to come up with fast solutions when you troubleshoot business-critical issues.
Medium-size businesses can derive all the benefits of Operations Manager and have fast access to Progent's Microsoft and Cisco Certified network consulting experts. Thanks to Progent's economically priced network support packages, medium-size organizations can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, comprehensive reporting, Help Desk support, and online troubleshooting. For businesses with line-of-business environments who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to offer mid-size business networks enterprise-class availability, protection and performance.
Progent can help you design, configure, manage, monitor, and repair an efficient Wi-Fi LAN architecture, recommend appropriate products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to build a thorough 802.11ac wireless network security plan that is well aligned with the security plan for your overall business network.
Progent's Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can protect your business network from attack by outside and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through expert planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help your company to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Lync 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), real-time presence, web meetings with app sharing, and both IP-based and PSTN telephony enabled for a wide assortment of desktop and handheld endpoints. Progent's certified Lync 2013 experts and system integrators can help you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your present and future plans, implement Lync 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your IT team and end users. Progent offers in-depth expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent's network consultants can help you to streamline desktop PC change and update management by delivering expertise with management platforms like Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Progent's Cisco certified Wi-Fi consultants offer affordable remote and on-premises support for end-of-life and modern 802.11ac Aironet wireless access points (APs) and Progent can help you to plan and manage wireless solutions that include indoor and outdoor/ruggedized Aironet access points.
Progent offers the support of Microsoft-certified consultants and seasoned database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and certified security consultants to assist you to assess the likely advantages of SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and define an efficient and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a degree of protection that was previously limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as low-cost service packages created to assist you to identify and resolve a most IT network problems before they get big enough to impact your business.
Progent's Cisco-certified wireless networking consultants can help organizations of all sizes to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, range, density, expandability, security and ease of management needed for transparent connectivity between Wi-Fi and wired networks. Progent offers efficient online and on-premises support for both end-of-life and current 802.11ac Aironet APs and Progent can help your business plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Progent's team of expert programmers, database architects, and program management consultants can assist enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by offering relational database designers and programmers experienced in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with additional data sources like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can assist clients to create, enhance, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.
Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent's Duo services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity verification with iOS, Android, and other out-of-band devices.
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If your business computer system mixes Linux-based products platforms with MS Windows, Progent can help you to integrate your computers into a cohesive network that permits all your OS platforms to coexist for easy administration, transparent dataflow, high dependability, superior performance, and tight protection. Progent's UNIX/Linux and Microsoft Windows integration support offerings include network infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk outsourcing.
Progent's Microsoft-certified consultants offer remote or onsite expertise to help companies of any size to plan, deploy, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of SCDPM or from another backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for fixing especially challenging issues, or full project management services. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's computer outsourcing services for small companies feature designing Windows XP, Microsoft .NET Server, and BackOffice environments, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person repair, fixing chronic integration issues, and creating a company-wide security plan. Progent can help you enhance network reliability and throughput with zero-downtime configuration, redundant network architecture, and proactive network monitoring. Progent also offers special project help for large-scale upgrades and can help with needs assessment, product identification, BOM development, sourcing selection, purchasing logistics, and professional documentation. Progent's computer outsourcing help also features training for office productivity products such as Microsoft Office XP.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity programs and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are available in a variety of subscription plans targeted at customers ranging from students and home offices to global enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to evaluate the many subscription plans available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
SQL Server 2005 offers powerful, familiar tools to computer professionals as well as to network users, reducing the difficulty of designing, integrating, managing, and using enterprise data and database programs in environments ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and broad knowledge in planning and deploying information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's remote connectivity and smartphone synchronization specialists can assist you to design and configure connectivity solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your IT network, enabling your business to improve the productivity of your off-site workforce.
Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while enabling enhanced efficiency by making these resources available to authorized remote or mobile users. Internet Security and Acceleration Server 2006 can protect corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 consultants can help you plan, install, configure, and maintain ISA Server on your network so your company benefits from a smart and affordable combination of protection, convenience, and speed.
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When performing consulting tasks for enterprise clients, Progent uses a phased approach based on defined milestones so as to meet budgetary, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, test models, design adjustments, and expert deployment. All phases are documented to provide a detailed summary of IT services delivered and to assist in downstream system support.
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your company to upgrade from a legacy edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and repair your existing SCVMM 2012 environment to make sure you realize maximum return on investment.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike some independent consultants or small service firms who offer scant documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every staff member to every client. The discipline of documenting and archiving service records allows more effective service and avoids a slew of common problems such as when a support customer is virtually held captive to a consultant who won't let go of the keys to the kingdom.
Microsoft ISA 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for securing the Internet-facing applications of any sized business against a broad variety of attacks. Progent's Microsoft-certified ISA Server support professionals can help you design, cost-justify, test, install, customize and manage the any edition of ISA Server on your information system.
System Center Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings management, inventories network assets, protects against corporate data leakage, performs network health reporting, allows safe end-user self service, and offers a single control mechanism for managing multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help businesses of any size with any aspect of designing, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Progent offers the expertise of a senior specialist with extensive experience configuring, maintaining, and upgrading video conferencing platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT support team, your ISP, and your telepresence platform supplier to help your company increase the strategic value of your video conferencing solution.
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Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to complete your move quickly and economically. Progent's Exchange 2007 help, repair, and consulting services include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions based on Exchange Server 2007.
Progent's Jabber consultants offer remote or onsite expertise to help businesses of all sizes to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the products, technologies and services that make up creating a cohesive Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration ecosystem.
Progent can help your business in any and all facets of your migration to Exchange Server 2016 including designing HA architecture for a local, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Even if your company has a minimal network support group and a modest IT budget, your information network can still feature the same high reliability and responsiveness that once needed a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the most recent network management software for proactive monitoring and alerts, and economical service programs such as a help desk call center to keep your vital business applications and hardware up and running.
Progent's Ekahau-certified Wi-Fi network design experts can assist your business to plan, implement, enhance, manage and troubleshoot a Wi-Fi solution adapted to your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for managing the health of multiple Wi-Fi networks.
Progent can assist you to design, implement and troubleshoot a backup/restore solution based on MSP360 software. MSP360 enables file or image backup/restore for VMs and physical computers, works with all leading public clouds, and allows businesses to create a data protection ecosystem with a minimum Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss caused by user mistakes, system glitches, ill-intentioned insiders, and external attacks like ransomware.
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For advanced project management support, Progent can provide the services of veteran IT experts with years of experience in IT management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise customers follow best practices to make sure strategic projects are completed on time and on budget.
Progent's certified professionals provide computer help and IT consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting expertise for Microsoft Exchange Server include planning, installation, documentation, local and off-site technical support, Help Desk outsourcing, certified security consulting, and comprehensive IT outsourcing.
Progent delivers the help of Microsoft and Cisco-Premier IT support experts to offer customers affordable alternatives to help companies maximize the benefits of Microsoft and Cisco technology. For networks that span from remote offices to large enterprises, Progent's expert consultants can show you how to enhance your information system's e-mail infrastructure, protection, availability, throughput, and IT administration.
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi devices running on multiple venues with thousands of access points can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, debugging, monitoring, and analytics. Progent offers the skills of veteran wireless professionals who can help your organization to assess the benefits of UniFi technology for your business and help you to design, install, manage, and maintain your UniFi ecosystem.
Progent's Sun Solaris platform consulting experts provide small companies and software developers help with administering and maintaining Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience offers you an easy one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent can assist you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by providing expertise with related Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest level of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are based on proven virtualization platforms that enable small and midsize companies with multi- platform environments to economize significantly on the costs of capital equipment, infrastructure support, and IT administration while achieving world-class fault tolerance and an unmatched level of vendor independence.
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Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Progent's certified information technology experts offer Windows Server 2016 integration consulting services to help businesses of any size to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent is a pioneer in cost-effectively delivering world-class IT help to small businesses. Progent's success in addressing the IT service needs of the historically underserviced small company market is the combined result of major technical and operational breakthroughs that have removed much of the traditional expenses out of managing network support, added unprecedented professional skill into the support system, and significantly accelerated the repair cycle.
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Progent's service experts in Mac and Microsoft Windows technology can show you how to combine Mac and Windows computers into cohesive environments with resource sharing and collaboration functionality. Enabling productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft products. Progent's experience in Windows and Apple consulting makes it possible to offer world class support to companies that depend on these technologies to maintain their strategic edge. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows environment.
Progent's Technical Response Center offers national extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer after-hours telephone support and online secure network access to isolate and resolve technical problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide service engineers makes it possible to escalate even the most difficult network issues to qualified specialists as needed. For urgent issues, the Technical Response Center endeavors to respond to your request for support within one hour.