Consulting Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most successful solutions for achieving location-independent access to messaging, scheduling, web applications, and other critical business information. Progent offers Beverly Hills, California companies support from BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or migrate smoothly to a modern smartphone platform.

As the complexity of small business networks has expanded, and as the need for world-class security, reliability, and disaster recovery has become the norm for businesses of all sizes, effective integration and support of BlackBerry solutions has become increasingly challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small businesses frequently turn to external consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and control BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services


Technical Support for BlackBerry Enterprise Server
RIM's advanced solution for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, Lotus Domino, or Groupwise users to transmit and receive messages that are encrypted during wireless transit to ensure optimum data protection. BES Server also streamlines a broad selection of key administrative tasks that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Update BlackBerry device software remotely
  • Manage user and group settings with BES Server's extensive selection of policies

Progent's BlackBerry-certified engineers can also assist your company to use BlackBerry BES Server to perform key procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Configure and manage BES Server's high-availability architecture using virtual servers
  • Install BlackBerry smartphones wirelessly
  • Set custom management roles
  • Automatically track and analyze the integrity of your BlackBerry solution

Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can also help your company to resolve a wide range of problems associated with synchronization, device detection, email reconciliation, web access, mobile connectivity, IM, workstation application configuration, and Desktop Redirector.

As a top innovator in providing nationwide online support for small company IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support expenses low and, by handling issues promptly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network requirements assessment, solution design, deployment strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to create a mobile wireless system that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and hardware products meet your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software versions, server hardware and mass storage, network design, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Qualified Specialist
To contact Progent about professional expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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