Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most popular solutions for achieving anytime-anywhere access to email, calendars, web applications, and other critical business data. Progent offers Beverly Hills, California companies the services of BlackBerry-premier experts who can help companies to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone solution.

As the sophistication of small company networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, effective deployment and support of BlackBerry solutions has grown increasingly difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses often turn to outside support professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote support capabilities, gives small businesses an economical alternative for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom mobile applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services


Consulting Help for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted in transit to provide optimum security. BES Server also simplifies a broad variety of critical administrative jobs that span from BlackBerry configuration and updates to mobile security and fault tolerance.

BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to perform basic tasks like:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry device software remotely
  • Manage client settings with BES Server's vast selection of IT policies

Progent's BlackBerry-premier engineers can also help you to utilize BES Server to perform important tasks not available with the less advanced BES Server Express. These procedures include:

  • Set up and manage BES Server's high-availability architecture using VMware
  • Deploy BlackBerry devices wirelessly
  • Establish custom administration roles
  • Automatically track and analyze the health of your BlackBerry system

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For businesses in Beverly Hills, California who want fast and economical access to an authorized BlackBerry support professional, Progent provides efficient remote assistance from a seasoned network support staff who have delivered IT solutions to companies in every state in the United States. (See Progent's client testimonials.)

Online consulting services avoids travel costs and lets engineers fix problems quickly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry technologies and can provide expert help in areas such as resolving synchronization problems, configuring BlackBerry Enterprise Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help your company to select and implement sensible security options.

Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, set up the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology needs assessment, solution architecture, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and hardware products meet your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about options for software editions, processors and storage, network design, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can help you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a BlackBerry-Certified Specialist
If you wish to contact Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



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