Consulting Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most successful solutions for maintaining mobile connectivity to email, calendars, web programs, and other critical business information. Progent can provide Beverly Hills, California companies the services of BlackBerry-certified experts who can assist companies to maintain their BlackBerry environments or migrate smoothly to a current mobile platform.

As the complexity of small business IT technology has increased, and as the need for world-class security, dependability, and recoverability has become the standard for businesses of all sizes, successful deployment and support of BlackBerry solutions has become increasingly difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations frequently resort to external support firms who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services

Integration Services for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange, Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted during transit to ensure optimum data protection. BES Server also simplifies a broad variety of crucial management tasks that span from BlackBerry setup and updates to wireless security and high availability.

RIM BlackBerry BES Server Integration Help

Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control user configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier consultants can also help your company to use BES Server to implement important tasks not supported by the less advanced BES Server Express. These tasks include:

  • Install and support BES Server's high-availability architecture using VMware
  • Deploy BlackBerry devices remotely
  • Establish custom management roles
  • Monitor and analyze the overall health of your solution

Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For companies in Beverly Hills, California who require fast and economical access to an authorized RIM BlackBerry consultant, Progent offers effective online help from a veteran support staff who have provided IT solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Online support avoids travel expense and lets engineers solve technical issues rapidly, so you reduce lost productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide expert support in fields such as fixing synchronization problems, configuring BlackBerry Enterprise Server, and designing a secure, high-availability network architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified experts can in addition assist you to troubleshoot a broad range of issues associated with synchronization, device detection, messaging reconciliation, web access, mobile connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small business networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs low and, by solving issues promptly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, system architecture, installation strategy and implementation, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and physical components meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software editions, server hardware and storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry consultant can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about consulting support for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.

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