Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were at one time one of the most popular solutions for achieving mobile access to email, calendars, web-based applications, and other vital business data. Progent can provide Beverly Hills, California companies the services of BlackBerry-premier professionals who can assist companies to manage their BlackBerry environments or migrate efficiently to a current mobile solution.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies regardless of size, successful integration and maintenance of BlackBerry solutions has become more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations frequently resort to outside support professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry environments affordably and effectively, eliminating the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an affordable solution for integrating BlackBerry technology productively into their information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to track and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and thoroughly.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Street Address Contact Information
Anaheim 3333 Michelson Drive
Suite 300
Irvine, 92612
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverly Hills 468 N Camden Dr
#200
Beverly Hills, 90210
Sales Phone: 424-354-0123

Link: Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
Sales Phone: 949-447-5557

Link: Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way
Suite 200
Long Beach, 90806
Sales Phone: 562-314-4498

Link: Long Beach Network Support Services
Los Angeles 355 S Grand Ave
Suite 2450
Los Angeles, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave
Suite 500
Manhattan Beach, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real
Suite 300
Mission Viejo, 92691
Sales Phone: 949-429-4589

Link: Mission Viejo Network Support Services
Ontario Ontario Airport Center
337 N. Vineyard Avenue
Suite 400
Ontario, 91764
Sales Phone: 909-687-2199

Link: Ontario Network Support Services
Pasadena 1055 E Colorado Blvd
5th Floor
Pasadena, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd
Suite 4000W
Santa Monica, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd
Suite 1200
Sherman Oaks, 91403
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Integration Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry wireless handsets, providing a single platform for handling critical jobs such as smartphone installation, upgrades, and deactivation and also offering a strong infrastructure for data protection and fault tolerance. BlackBerry BES Server delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or Domino messaging platforms and BlackBerry handsets and supports over-the-air synchronization.

RIM BlackBerry BES Server Troubleshooting Support

BlackBerry BES Server provides a wealth of data protection options starting with advanced data encryption of messages sent between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also allows excellent flexibility in selecting levels of protection to meet the special needs of your mobile network. Progent's BlackBerry authorized engineers can assist your company to choose advanced security features and enable them wirelessly. Examples of these over-the-air selectable security features include:

  • Lock down a BlackBerry smartphone
  • Erase information from a misplaced or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Activate built-in defenses against malware

BlackBerry BES Server also provides flexibility in selecting how to prevent users from installing or running unsecure or prohibited code. Progent can help you to select protective processes like:

  • Specify exactly which programs are allowed on the device
  • Block third-party software from using non-volatile storage on the device
  • Select which functions external software can access on the smartphone
  • Limit the kinds of access external applications running on the smartphone can initialize
  • Prevent all external software from being installed or run on the device

Professional RIM BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available online to deliver prompt assistance to businesses in the Beverly Hills area or throughout the state of California. Progent's seasoned online consulting experts have helped IT organizations solve network problems and cut support costs in each state in the U.S. and built a large following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a wide array of issues related to RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform basic support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified experts can in addition assist you to troubleshoot a broad array of issues concerning synchronization, device detection, email consistency, web access, wireless connections, IM, PC software installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small business networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support costs low and, by solving issues promptly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help you to select and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, control Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs analysis, solution architecture, roll-out strategy and implementation, performance tuning, design of a fault-tolerant environment, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a mobile wireless solution that fits within your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration model and equipment meet your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software editions, server hardware and mass storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry expert can help your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Qualified Specialist
In order to ask Progent about technical expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.