Mobile Expertise

Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular products for maintaining mobile access to messaging, scheduling, web programs, and other critical business information. Progent offers Beverly Hills, California businesses the services of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry deployments or transition efficiently to a current smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations frequently turn to external consulting firms who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's proven remote support model, provides small businesses an affordable solution for incorporating RIM BlackBerry products productively into their IT system.

Progent's consultants can assist your business with SQL Server 2019 integration and development consulting, SQL Server 2016 management support, and Microsoft Exchange Server setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools so you can monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Consulting Support Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange, Lotus, or Groupwise users to send and receive messages that stay encrypted in wireless transit to ensure optimum data protection. BES Server also streamlines a broad selection of crucial administrative jobs ranging from BlackBerry setup and upgrades to mobile security and high availability.

Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry Enterprise Server to do basic jobs like:

• Deploy and manage applications
• Schedule smartphone, application, and IT policy updates
• Update BlackBerry smartphone firmware wirelessly
• Control user and group configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:

• Set up and manage BES Server's fault-tolerant architecture using VMware
• Deploy BlackBerry devices remotely
• Set specialized management roles
• Automatically track and report on the health of your system

Expert BlackBerry Technical Support Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide prompt technical help to companies in the Beverly Hills area or anywhere in California. Progent's experienced online consulting team has helped businesses solve computer problems and cut support expenses in each state in the United States and established a large following of loyal customers. (See Progent's client testimonials.)

Progent can provide remote assistance for a wide selection of issues associated with RIM BlackBerry software and devices including synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's certified service professionals can also help you to resolve a wide range of problems associated with synchronization, device detection, email reconciliation, web access, mobile connections, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small company IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses at a minimum and, by solving problems promptly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, system architecture, roll-out strategy and implementation, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to create a wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and hardware products meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions concerning alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry expert can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
To contact Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.