Consulting and Technical Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless PDAs were once one of the most successful solutions for achieving anytime-anywhere access to email, scheduling, web-based programs, and other critical business information. Progent offers Beverly Hills, California businesses support from BlackBerry-premier professionals who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the norm for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small businesses frequently turn to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's proven remote support model, gives small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, customize wireless software, and make sure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and thoroughly.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
424-354-0123 Beverly Hills Network Support Services
Chatsworth 21550 Oxnard Street, 3rd Floor
Woodland Hills, CA 91367
818-707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
310-421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
818-666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
661-483-2111 Valencia Network Support Services


Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and support of RIM BlackBerry devices, offering a centralized solution for controlling key jobs like smartphone deployment, updates, and deactivation and offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry smartphones and supports over-the-air synchronization.

BlackBerry BES Server Troubleshooting Assistance

BlackBerry Enterprise Server features a variety of data protection capabilities beginning with advanced encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in selecting levels of protection to meet the special needs of your mobile network. Progent's BlackBerry certified consultants can help you to select powerful security functions and enable them wirelessly. Examples of these over-the-air selectable security features are:

  • Disable a smartphone
  • Erase information from a missing BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Enable built-in defenses against malware

BlackBerry Enterprise Server also offers flexibility in determining mechanisms to prevent users from loading or executing unsecure or unauthorized code. Progent can help you to choose protective processes like:

  • Specify exactly which applications are allowed on the device
  • Prevent third-party applications from using persistent memory on the smartphone
  • Select which functions third-party programs can access on the BlackBerry device
  • Limit the types of access external applications running on the smartphone can initialize
  • Block all third-party programs from being installed or executed on the BlackBerry device

Expert RIM BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized BlackBerry support specialists are available by phone to provide prompt assistance to businesses in the Beverly Hills region or throughout the state of California. Progent's seasoned online technical support experts have helped businesses solve network problems and reduce IT service costs in every state in the country and established a substantial base of loyal clients. (See Progent's customer testimonials.)

Progent can provide online assistance for a wide array of issues associated with BlackBerry products including synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements analysis, system architecture, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a wireless environment that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which management model and physical components match your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software editions, processors and storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry consultant can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
In order to ask Progent about professional assistance for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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