Mobile Technology Consulting

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other vital business data. Progent offers Beverly Hills, California businesses the expertise of BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or transition smoothly to a current mobile platform.

As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and recoverability has become the standard for businesses of all sizes, successful deployment and support of BlackBerry solutions has become increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations frequently resort to outside support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's proven remote support model, gives small companies an affordable solution for incorporating BlackBerry products productively into their information network.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and control BlackBerry devices across your business, recommend security policies that make sense for your business, customize mobile software, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Consulting Help for BlackBerry Enterprise Server
RIM's high-end solution for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange, Domino, or Novell GroupWise clients to send and receive emails that stay encrypted during transit to ensure maximum security. BlackBerry BES Server also streamlines a wide selection of critical administrative jobs ranging from smartphone deployment and updates to mobile security and high availability.

Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry BES Server to perform basic jobs such as:

• Deploy and manage applications
• Plan device, program, and policy updates
• Update BlackBerry smartphone firmware remotely
• Control user and group settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-premier engineers can also assist you to use BES Server to implement key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

• Configure and support BES Server's fault-tolerant infrastructure based on virtual servers
• Deploy BlackBerry smartphones remotely
• Establish custom management roles
• Automatically track and analyze the overall health of your solution

Professional BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's certified BlackBerry engineers are accessible by phone to deliver prompt assistance to businesses in the Beverly Hills region or anywhere in California. Progent's seasoned remote technical support team has helped businesses resolve network issues and reduce IT service expenses in each state in the country and established a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a wide array of issues associated with BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening wireless security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also assist your business to resolve a wide range of problems associated with synchronization, handset detection, email reconciliation, web access, mobile connections, IM, desktop application configuration, and Desktop Redirector.

As a top innovator in providing nationwide remote technical assistance for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses at a minimum and, by dealing with problems promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs analysis, solution design, installation planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a wireless environment that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to determine which administration model and equipment match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software editions, processors and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can assist your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to perform network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Certified Consultant
To contact Progent about engineering help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.