Enlarging your remote workforce may have a major impact on network architecture, security, and corporate culture. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Beverly Hills organization to select the appropriate tools and adhere to leading practices in building and operating a secure virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers support services that go from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can assist Beverly Hills, California companies to succeed with any facet of building a high-functioning work-from-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Call Center Services for Telecommuters
A rapid, organization-wide switchover to a telecommuter workforce, which could be driven by a pandemic or as part of a business continuity process, can overstretch even a high-performing internal Call Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Beverly Hills, California company, call