Enlarging your telecommuter workforce may have a significant impact on network architecture, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Beverly Hills organization to pick the right technologies and follow best practices in creating and operating a safe virtual solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers services that go from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Beverly Hills, California businesses to succeed with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed for an at-home workforce can be particularly complex if you must accommodate a combination of worker-owned hardware like desktop computers and laptops, Internet routers, and wireless APs from different manufacturers and with a variety of operating systems and firmware releases. Progent's background providing online help for both outdated and current technologies in remote office venues allows you to make cost-effective use of your available network infrastructure and offers fast access to top-tire consultants for making essential updates. Support services offered by Progent to help you to create a productive work-at-home infrastructure include:

  • Virtual Private Network technology allows you to create a safe tunnel for authenticated at-home workers to access IT resources situated at your company datacenter or in a public cloud. Progent's consultants can help you to configure and manage VPN access between your teleworkers and your key network resources by providing online VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect software for safe VPN tunneling for a broad selection of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a telecommuter to view and interact with a data center PC's desktop. This technology provides network managers more control over the computing ecosystem of at-home employees and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent offers expert online support for setting up home routers from all major manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, often supporting the whole family and guests, are commonly used by at-home employees to access their Internet router for work. This can create performance and cybersecurity problems. Progent can help you to resolve these problems by providing expertise like Aironet configuration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti wireless AP integration assistance.
  • Internet connectivity methods affect the speed and availability of connections between telecommuters and the company data center. Mission-critical applications may demand backup Internet access in the event the normal connection fails. Progent offers guidance for identifying Internet service providers, choosing appropriate bandwidth and data volume offerings, and setting up fault-tolerant Internet connections. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Beverly Hills, California organization, phone 1-800-993-9400 or refer to Contact Progent.