Enlarging your remote workforce can have a significant effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Beverly Hills company to select the appropriate technologies and adhere to best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers support services ranging from as-needed guidance for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Beverly Hills, California businesses to with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and unified management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure required for a remote workforce can be particularly complicated if you have to manage a combination of personal hardware like desktop computers and laptops, routers, and Wi-Fi appliances from an assortment of vendors and with a variety of OS software and firmware levels. Progent's experience providing online support for both legacy as well as modern IT products in virtual office venues enables you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making essential upgrades. Services available from Progent to assist you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to create a safe connection for authorized remote employees to access IT resources situated at your company data center or in the cloud. Progent can help your company to configure and manage VPN connections between your teleworkers and your key network resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a wide range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to view and interact with a data center computer's desktop. This provides network managers more control over the computing environment of telecommuters and ensures them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent can provide top-tier remote consulting for configuring routers from a variety of vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting an entire household and visitors, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause throughput and security problems. Progent can assist businesses to resolve these problems by providing expertise that include Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless access point setup help.
  • Internet connectivity methods affect the performance and availability of connections between telecommuters and the company network. Line-of-business applications might demand backup Internet access in the event the normal connection fails. Progent can provide expertise for identifying Internet service providers, choosing sensible service packages, and setting up high-availability Internet connections. Refer to Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Beverly Hills, California business, call 1-800-993-9400 or go to Contact Progent.