On-premises and Remote Computer Network Consulting

Immediate Remote Technical Support for Beverly Hills California Networks
For companies located in Beverly Hills California, Progent offers remote support for networks powered by Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified consulting experts have provided online troubleshooting to businesses in every state in the U.S. (Check out recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-qualified network specialists to help with challenging networking issues, as well as the services of CISSP-certified cybersecurity consultants to handle high-level security architecture and diagnostic issues.

Progent's online technical support experts offer exceptional value due to the fact that they possess the real-world background and have access to the sophisticated technology necessary to resolve the majority of information system issues rapidly. Efficient support reduces direct expenses since solutions accumulate fewer chargeable consulting minutes. Remote support also avoids the cost of sending an engineer to your site. Your organization benefits additionally with incidental expenses by reducing or avoiding network downtime and associated losses resulting from business disruption, disgruntled clients, unproductive workers, and distracted management. Progent's extensive remote technical support know-how is especially helpful for businesses that depend on public clouds for critical infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be useful.

Progent's pricing policy for remote support is designed to stretch your IT service investment. Progent charges on a per-minute basis for phone assistance, so you are invoiced only for the services that you actually get. In contrast to many remote service firms, Progent requires no service activation charge or minimum payments. Progent's per-minute billing unit and clean model for billing eliminate scenarios where speedy. minor fixes manage to end up as substantial bills. Progent's penchant for handling problems quickly means you spends less money.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has fine tuned an array of optimized technologies and field-proven methodologies that permit the maximum level of efficiency for online consulting and repair for IT networks of all sizes. Progent's remote service group can interface to your company's network without violating system security.

Progent's advanced technical support database application keeps detailed records of all support that Progent's customers have been provided. Progent's authorized consultants have access to the details of all help delivered to every Progent client by any engineer. This history of anomalies and solutions is organized as a conveniently accessible proprietary database that permits Progent's remote support engineers to share their experiences company-wide to make sure that the quality of Progent's technical support improves daily. Progent's high-level certifications and close relationships with key industry leaders such as Cisco and Microsoft make available other extensive technical databases and allow quick access to vendors' in-house product engineers with the result that Progent's online service specialists can arrive at the best resolutions quickly.

Remote technical services available from Progent to clients in Beverly Hills California include:

• Certified MS Windows Support
  Progent's Microsoft-certified remote service professionals can deliver computer system problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can assist your company with a broad variety of technology support services such as Microsoft Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration, Windows Server 2016 integration for hybrid cloud systems, Windows Server 2012 R2 integration, Windows Server 2008 migration, Microsoft Exchange 2019 Server planning and configuration, Microsoft Exchange 2016 planning and deployment, Exchange 2013 consulting, Exchange Server 2010 management, SharePoint 2019 planning and configuration, SharePoint Server 2016 migration and hybrid deployment expertise, Microsoft Teams expertise, Skype for Business migration consulting, Microsoft Lync Server 2013 management, and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 migration consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring, Project Server planning, Microsoft Office Access Application Development, SBS Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

  Progent in addition can deliver a wide range of affordable PC desktop services to help you company to deploy, integrate, repair, and manage workstations and notebooks based on Windows. Progent's PC desktop consulting services cover areas such as providing Windows 11 planning and upgrade consulting and Windows 10 integration consulting, as well as Microsoft System Center 2012 Configuration Manager design and installation, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune expertise to streamline the administration of your desktops and web-facing mobile devices.

• Contact a Cisco CCIE for Complex Infrastructure Problem Solving
  The Cisco Certified Internetwork Expert (CCIE) credential is the highest accreditation for networking engineers, and validates an individual's networking knowledge at the master level. Cisco-qualified CCIEs know how to resolve the most challenging issues surrounding network design, deployment, administration, security, and problem solving. Cisco CCIEs can cooperate with the highest priority with Cisco's in-house engineers in analyzing problems with Cisco IOS Software network administration utilities and developing workarounds or locating software updates. CCIEs offer excellent value since their broad experience enables them to find solutions for problems rapidly. In many cases, less experienced consultants can wrestle for hours or days with the same tasks that a Cisco CCIE can fix in a few minutes. Progent's Cisco CCIE engineers can communicate with your computer system via the latest on-line support tools to perform fast, secure, and affordable diagnosis and repair.

  Los Angeles Metro Area Contact Information:
  Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
  

  Progent locations in Los Angeles Metro Area

  City	Address	Phone	Link
  Beverly Hills	468 N Camden Dr, #200 Beverly Hills, CA 90210 United States	(424) 354-0123	Beverly Hills Network Support Services
  Chatsworth	9410 Owensmouth Ave Chatsworth, CA 91311 United States	(818) 707-5399	Chatsworth Network Support Services
  Long Beach	3780 Kilroy Airport Way, Suite 200 Long Beach, CA 90806 United States	(562) 314-4498	Long Beach Network Support Services
  Los Angeles	355 S Grand Ave, Suite 2450 Los Angeles, CA 90071 United States	(213) 784-4494	Los Angeles Network Support Services
  Manhattan Beach	1500 Rosecrans Ave, Suite 500 Manhattan Beach, CA 90266 United States	(310) 421-4766	Manhattan Beach Network Support Services
  Pasadena	1055 E Colorado Blvd, 5th Floor Pasadena, CA 91106 United States	(626) 243-2233	Pasadena Network Support Services
  Santa Monica	2425 Olympic Blvd, Suite 4000W Santa Monica, CA 90404 United States	(424) 299-8822	Santa Monica Network Support Services
  Sherman Oaks	15260 Ventura Blvd, Suite 1200 Sherman Oaks, CA 91403 United States	(818) 666-3781	Sherman Oaks Network Support Services
  Valencia	27240 Turnberry Lane, Suite 200 Valencia, CA 91355 United States	(661) 483-2111	Valencia Network Support Services

  
  
  

  Progent's Cisco CCIEs can provide consulting for all of Cisco's popular selection of connectivity appliances. Cisco networking support offered by Progent includes Cisco ASA Next Generation firewalls with Firepower integration and troubleshooting, Cisco routers setup and debugging, Cisco Catalyst switch consulting and support, Cisco Nexus switch consulting and support, Cisco Meraki switches configuration and management, Cisco Unified Communications Manager (CallManager) configuration and technical support, Cisco VoIP phones and IP video phones solutions and wireless IP phones solutions, Cisco Meraki Wi-Fi access point layout and set up, Cisco Aironet Wireless APs engineering expertise, Cisco WiFi controllers consulting, Cisco VPN and Security Integration expertise, and SIP and CUBE integration solutions for SIP trunking and CUBE integration consulting. Progent also offers remote and on-premises wireless site surveys to help you to fully integrate your Wi-Fi infrastructure.

• Ransomware 24x7 Hot Line: Call 800-462-8800
  Progent's Ransomware 24x7 Hot Line is designed to help you to carry out the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineer can help businesses to locate and isolate breached devices and guard undamaged resources from being compromised. If your Beverly Hills system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.

• Ransomware Recovery Services
  Progent's ransomware recovery consultants can assist your Beverly Hills organization to rebuild an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim. Progent's team of IT security experts bring the broad range of skills necessary to reconstruct all critical facets of a compromised network rapidly and with little data loss. To learn more, see Progent's ransomware removal and operational restoration services.

• CISSP, ISSAP, and CISM Premier Network Security Specialists
  Progent's qualified CISSP and CISSP-ISSAP security and compliance consultants offer a range of security services that can enhance the safety of your Microsoft Windows, Apple macOS and OS X, Linux, or UNIX network against internal or external threats or assist your business to recuperate rapidly after a damaging penetration. Security consulting services available from Progent include: comprehensive network security evaluation utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Nikto; rapid recovery from malicious attacks; integrating firewalls; designing secure techniques for off-site and mobile connectivity; defending your messaging system against spam and directory harvest attacks; and instituting 24x7 proactive monitoring.

• Hybrid Cloud Integration
  Progent offers expert online support services to help businesses of any size connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that seamlessly combine physical IT assets as well as public clouds. To assist you to incorporate public cloud services with networks, Progent offers a range of cloud migration support services such as Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration expertise. Progent has more than two decades of experience delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.

• VMware Site Recovery Manager and NSX Consulting
  VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a repeatable runbook for restoring applications and services quickly following an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and fixes and can generate reports to verify complete service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and manage a DR system based on VMware SRM.

  Progent's VMware vSphere experts have extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that provide high availability, data security, and disaster recovery. Progent can also provide advanced VMware NSX expertise from a VCDX-NV certified network architect to assist you to build a completely virtualized Software Defined Data Center (SDDC) that can be set up or migrated in minutes and administered with a high degree of automation regardless of the physical components making up the basic network infrastructure.

• UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
  Progent's UNIX/Linux consultants and Apple macOS and OS X technology specialists can provide remote consulting services to cover a wide spectrum of computer technologies such as network architecture, messaging solutions, system and operational security, plus UNIX and Microsoft Windows coexistence. For server hardware consolidation and easy management in networks that combine Linux and Windows, Progent offers VMware consulting and Citrix XenServer expertise. Progent can also assist with migration from older applications to MS Windows or Linux-based solutions. Progent's team-oriented methodology for solving network problems promotes fast escalation, if necessary, to consultants with task-relevant experience to handle challenging scenarios. This accelerates solutions of critical problems, minimizes network downtime, and lowers support costs.

  Progent's UNIX and Linux consultants can offer urgent remote assistance analyzing anomalies affecting UNIX, Linux, or Solaris systems powered by leading variants of UNIX such as:
  — Mac OS X
  — Sun Solaris
  — IBM AIX OS
  — HP-UX
  — Berkeley UNIX (BSD)
  — SGI/Irix
  

ProSight Subscription-based IT Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, subscription-based managed services designed to allow small and medium-size businesses to benefit from the same best-of-breed technology used by many of the world's leading corporations. The ProSight series of outsourced network management services covers all critical areas of information technology including email protection, security and compliance, automated backup and disaster recovery, infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services include:

• ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring Services
  ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so all potential issues can be addressed before they can disrupt your network. Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
• ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
  ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven solution for managing your client-server infrastructure by providing an environment for streamlining common tedious jobs. These can include health checking, patch management, automated repairs, endpoint setup, backup and recovery, anti-virus response, remote access, built-in and custom scripts, asset inventory, endpoint status reports, and troubleshooting assistance. If ProSight LAN Watch with NinjaOne RMM spots a serious incident, it sends an alarm to your specified IT staff and your assigned Progent consultant so that emerging problems can be taken care of before they interfere with your network. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
• ProSight WAN Watch: Infrastructure Management
  Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating tedious management activities, WAN Watch can cut hours off common chores like network mapping, expanding your network, locating devices that need critical software patches, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

• ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
  ProSight Reporting is an expanding family of in-depth reporting tools designed to work with the leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize key issues like inconsistent support follow-through or machines with out-of-date AVs. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances network value, reduces management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

• ProSight Data Protection Services (DPS): Managed Backup and Recovery
  Progent has worked with leading backup product companies to create ProSight Data Protection Services (DPS), a selection of management offerings that provide backup-as-a-service (BaaS). ProSight DPS services manage and monitor your backup operations and enable non-disruptive backup and fast restoration of important files/folders, apps, system images, plus virtual machines. ProSight DPS helps your business avoid data loss caused by equipment breakdown, natural calamities, fire, malware such as ransomware, user error, malicious insiders, or application glitches. Managed backup services available in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are best suited for your network.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security vendors to deliver centralized management and world-class protection for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.

• ProSight Multi-Factor Authentication with Cisco Duo: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on
  Progent's Duo authentication services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. Using 2FA, when you sign into a secured online account and enter your password you are requested to verify your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of devices can be used as this second means of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register multiple verification devices. To learn more about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services.

• ProSight Shared Call Desk: Outsourced and Shared IT Support Center Services
  Progent's Co-managed Help Desk Service provides a seamless supplement to your corporate support team. Client access to the Service Desk, provision of support, escalation, ticket creation and tracking, performance metrics, and management of the service database are consistent regardless of whether issues are resolved by your in-house support resources, by Progent's team, or both. You have complete flexibility to expand or reduce your share of technical support work as circumstances demand. Progent provides initial deployment and onboarding of the professional services PSA software as well as workflow documentation, validation and education. For more information about ProSight Shared Call Desk, refer to ProSight Shared Help Desk.

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior machine learning technology to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to manage the complete threat progression including protection, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery based on SentinelOne technology.

• ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
  ProSight Enhanced Security Protection (ESP) services deliver economical in-depth security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

• Progent's Patch Management: Patch Management Services
  Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your dynamic IT system. In addition to optimizing the security and functionality of your IT network, Progent's patch management services free up time for your IT staff to concentrate on line-of-business projects and activities that derive maximum business value from your network. Read more about Progent's patch management services.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Infrastructure Documentation and Password Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's preparedness either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup environment that meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Offered by Progent
Progent can provide the services of seasoned online consulting professionals for contract IT projects. Progent's rates for longer-term consulting projects are set according to the qualifications of the engineers required. Progent's background in these important areas of computer technology enables customers to complete critical projects economically and on time. Progent's special online consulting services include:

• Help Desk Expertise
  Progent's Help Desk Call Center service offerings for organizations with networks based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive solution that handles all aspects of online desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to handle the most issues.

  Progent's Help Desk Co-management services allow your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on the leading PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

  Progent's Call Center team of experienced network consultants offers your computer users in Beverly Hills California instant contact with an effective support group with years of experience delivering telephone-based help and online troubleshooting for computer environments powered by Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's focus is to give the Help Desk Call Center the reputation as a major enabler of business productivity, and Progent's intent is to fix instead of merely report IT problems.

• Business Applications Support: Education, Customization, and Problem Solving
  Progent's Applications Experts Team offers online advanced engineering expertise and training in specific application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting, customization, and training for Microsoft applications such as Microsoft CRM, Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more information about Progent's consulting, programming, and training offerings, visit Progent's Applications Experts Team.

• Centralized and Automated Management of Hybrid Cloud Environments
  Microsoft System Center unifies and automates the administration of hybrid cloud networks through advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive integration of multi-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consulting experts can provide advanced remote and on-premises support for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center2, expand or tune an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

• Online Hybrid Network Monitoring Support
  Progent can deliver companies in Beverly Hills California online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise. Progent can tune Operations Manager for your business so that your network support is proactive rather than reactive. By exposing potential problems before they grow into downtime, proactive monitoring can avoid stressful and expensive service failures. Progent can also assist with system monitoring utilities such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows networks, or environments based on a mix of OS platforms.

Even if your Beverly Hills company relies on a regular independent consultant or maintains an in-house organization that know how to deal with day-to-day network issues, Progent's Microsoft and Cisco certified engineers can offer an easy and seamless virtual expansion of your local resources in cases when your usual service personnel either lack the bandwidth or the experience to solve sudden system crises or particularly complicated integration problems.

Advantages of Progent's Network Help for Businesses in Beverly Hills California
Progent's online technical help services allow your Beverly Hills business to have the advantages of on-call, enterprise-level IT support without the expense of managing an in-house IT staff. Your network will derive greater business worth by being more available, productive, and protected. Benefits to your company include:

• Seamless remote extension of your on-site support resources
  With most organizations in Beverly Hills California, nearby computer service resources, whether consisting of outside consultants or an internal maintenance staff, can resolve the majority of technical problems. However, major troubles may occur when your regular support personnel are overstretched or absent, and some problems may stem from IT products that is unfamiliar to your usual support technicians. In these situations, Progent's online support experts give you an easy, quick, and economical way to augment your local help and to transfer useful information to improve your capability to resolve future issues locally.

• Reduced Reliance on Freelance Service Providers
  For IT maintenance, smaller businesses commonly depend on independent freelance service providers. While freelance consultants carry less internal costs than big consulting organizations and can afford to charge marginally less, they are often stretched too thin, making it difficult to respond rapidly to crisis situations. If an independent service provider is occupied with another client, sick, on vacation, or in class, the lack of reserve help may require your company to wait for help during an IT crisis. As your company expands, network downtime and problems with critical applications are more costly. The money you thought you were conserving on a freelancer can be eaten up quickly by reduced productivity. Progent provides a dependable source of reserve support experts to make sure your IT system remains available.

• Build a Solid Foundation for Smooth Growth
  Businesses typically begin with an information architecture created on a shoestring budget. Lacking a scalable infrastructure, slap-dash fixes often get piled on top of a shaky foundation. When a company grows, stability and expandability issues can impede the success of the business. These badly designed environments require proper analysis, intelligent strategic planning, and wide technical expertise to upgrade to a system infrastructure able to offer the stable foundation to meet vital business demands and simplify downstream growth.

• Work with Problem Solvers Instead of Product Vendors
  Smaller companies need guidance and technical training to negotiate an increasingly complicated array of technology options capable of accelerating business growth and improving productivity. Businesses do not need a network consultant who is attempting to earn a commission on a specific vendor's technology. IT consulting and product selling can lead to a situation where the recommended solution is designed around a profitable product instead of the genuine requirements of a client. Progent eliminates these conflicts by selling only services instead of products. This allows Progent to match technical consulting with the real interests of customers.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, range of IT background, refined support tools, and understanding of corporate IT enable businesses to avoid the pitfalls associated with excessive dependence on smaller service organizations, individual freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

• Proven Methodology
  Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional experience, at the front lines of IT service, performing a broad variety of technical projects for a large mix of businesses. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting personnel. This ensures that you get not just expert IT skills, but also a support engineer with proven approaches for using technical knowledge to repair real-world network problems efficiently.

• Value Pricing
  Progent's pricing model is to bill for online service and in-person visits by the minute. Consequently, you are invoiced exclusively for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no service activation charge and requires no retainer for services delivered during regular business hours. Many support organizations impose large minimum payments or charge for every quarter hour or longer. Progent's fine granularity does away with large bills for fast repairs so you won't be forced to permit less critical problems to stay unaddressed.

• Knowledge Transfer
  Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their scope, Progent can concentrate on offering hard-to-find services where Progent faces little competition. Businesses who work with trusted independent consultants or who maintain internal IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, secure, and productive.

• 24x7 Server Monitoring with MS System Center Operations Manager
  Progent is one of the few support companies to offer round-the-clock system monitoring services powered by MS Operations Manager. Microsoft Operations Manager causes your network maintenance to be anticipatory rather than reactive. By revealing potential issues before they cause downtime, system monitoring can save your IT network from stressful and expensive availability disruptions.