For small and midsize companies located in Beverly Hills California, Progent provides help for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX-family systems and Windows technology. Progent has provided remote support to businesses in all 50 states in the U.S. (Refer to Progent's customer testimonials). In addition, Progent can furnish the consultation CCIE-qualified network specialists for complex infrastructure problems, plus the assistance of CISSP-accredited security engineers to help with advanced security architecture and business continuity planning.
Progent's online support engineers offer excellent value because they have the practical experience and the sophisticated technology to resolve the majority of network problems rapidly. This reduces direct costs because service calls take up a smaller number of chargeable minutes. Online support also avoids the cost of sending an engineer to your office. Your company benefits additionally in incidental costs by reducing or eliminating system outages and related losses resulting from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused executives.
Progent's pricing policy for online support is structured to maximize the impact of your network support dollar. Progent bills on a per-minute basis for phone assistance, so you are charged just for the services that you actually get. In contrast to many remote service companies, Progent asks for no initialization fee or minimum job duration. Progent's per-minute billing unit and clean policy for pricing eliminate scenarios where fast repairs manage to end up as substantial tabs. Progent's skill at disposing of technical issues efficiently translates into your company conserving money.
Progent's Remote Support Technologies
Through years of experience, Progent has refined an arsenal of customized technologies and field-tested processes which allow the highest level of efficiency for remote engineering help and repair for small business computer systems. Progent provides secure VPN support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN connectivity enables the consultants of Progent's Technical Response Center to communicate with your computer system without breaching system security.
Progent's advanced technical support reporting application maintains detailed documentation of the support that Progent's customers have been provided. Progent's team consultants have the benefit of the details of assistance delivered to each client by every consultant. This database of anomalies and repairs is organized as a readily searchable proprietary database that permits Progent's online support experts to share their knowledge company-wide to ensure that the value of Progent's support services improves over time. Progent's high-level accreditations and close relationships with major vendors such as Cisco and Microsoft permit access to other massive technical databases and permit quick response from vendors' in-house engineering staff so Progent's remote service experts are able to arrive at the best solutions in the least time.
Start Receiving Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Network Help from Progent
To access Progent's phone services in Beverly Hills California or to learn more about Progent's phone support programs, contact Progent at
Phone-based Technical Services Provided by Progent
Progent's remote technical support engineers possess certified skills in an extensive set of disciplines. This broad range of capability allows Progent's engineers to handle practically any problem that may crop up in a small or midsize company information system. Certifications awarded to Progent engineers in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To help clients with mixed-operating system networks, Progent also provides the services of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security experts, and Information System Security Architecture Professional engineers.
Phone-based technical support services available from Progent to clients in Beverly Hills include:
Progent's UNIX/Linux consultants can provide urgent online help for resolving anomalies affecting UNIX/Linux networks powered by popular versions of UNIX such as:
Progent also can deliver a wide range of online desktop consulting and support services including Windows 11 integration and designing and implementing Microsoft 365 cloud solutions for Windows desktops.
Progent's Help Desk Co-management services allow your business to split responsibilities for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around the top professional services automation tool for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Call Center consulting support can support you in establishing an efficient new Help Desk or enhancing your existing organization, selecting or modifying Help Desk Call Center software products to meet the special requirements of your corporation, or adding temporary phone support personnel to supplement your existing Help Desk team during unusually busy events like software transitions, mass upgrades, or rolling out new applications.
Progent's Help Desk Call Center staff of veteran information technology experts offers your clients in Beverly Hills California immediate communication with a reliable technical support group with years of background offering telephone-based consulting and online repair service for networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk Call Center perception as a solid contributor to business productivity, and Progent's intent is to solve and not simply track network issues.
Progent's Apple Mac professionals can promote the creative aspect of Macintosh systems by offering remote help services and training in imaging, sound, and video. Progent's consultants offer assistance in a large selection of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's consultants can also assist you with common procedures such as capturing or digitizing audio/video or integrating an audio/video production facility.
Remote Network and Server Monitoring Services
Progent offers companies in Beverly Hills California remote network monitoring services powered by MS Operations Manager network monitoring, enhanced by Progent to fit your environment so that your network maintenance is proactive and automated. By detecting emerging issues before they evolve into downtime, remote monitoring can head off disruptive and costly network crises. Progent can also deploy system monitoring tools like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft environments, or environments that incorporate a combination of operating systems.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
City | Address | Phone | Link |
Beverly Hills | 468 N Camden Dr, #200 Beverly Hills, CA 90210 United States |
(424) 354-0123 | Beverly Hills Network Support Services |
Chatsworth | 9410 Owensmouth Ave Chatsworth, CA 91311 United States |
(818) 707-5399 | Chatsworth Network Support Services |
Long Beach | 3780 Kilroy Airport Way, Suite 200 Long Beach, CA 90806 United States |
(562) 314-4498 | Long Beach Network Support Services |
Los Angeles | 355 S Grand Ave, Suite 2450 Los Angeles, CA 90071 United States |
(213) 784-4494 | Los Angeles Network Support Services |
Manhattan Beach | 1500 Rosecrans Ave, Suite 500 Manhattan Beach, CA 90266 United States |
(310) 421-4766 | Manhattan Beach Network Support Services |
Pasadena | 1055 E Colorado Blvd, 5th Floor Pasadena, CA 91106 United States |
(626) 243-2233 | Pasadena Network Support Services |
Santa Monica | 2425 Olympic Blvd, Suite 4000W Santa Monica, CA 90404 United States |
(424) 299-8822 | Santa Monica Network Support Services |
Sherman Oaks | 15260 Ventura Blvd, Suite 1200 Sherman Oaks, CA 91403 United States |
(818) 666-3781 | Sherman Oaks Network Support Services |
Valencia | 27240 Turnberry Lane, Suite 200 Valencia, CA 91355 United States |
(661) 483-2111 | Valencia Network Support Services |