For small businesses in Beverly Hills California, Progent offers support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX-family systems and Windows technology. Progent has provided remote support to companies in every state in the U.S. (Refer to Progent's customer recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified network specialists for challenging infrastructure issues, as well as the assistance of CISSP and CISM-accredited security engineers to handle high-level security architecture and business continuity planning.
Progent's remote support engineers offer excellent value due to the fact that they have the real-world background and the advanced technology to solve the majority of network problems quickly. Efficient support reduces direct costs since service calls take up fewer chargeable minutes. Online support also eliminates the cost of sending an engineer to your location. Your company benefits even more with indirect costs by reducing or avoiding network outages and associated losses resulting from business discontinuity, upset clients, unproductive employees, and de-focused management.
Progent's billing model for online support is designed to stretch your network support dollar. Progent charges by the minute for phone assistance, so you are charged just for the support that you actually get. Unlike many online support organizations, Progent requires no initialization fee or minimum fees. Progent's one-minute granularity and clean policy for billing avoid situations where speedy. minor repairs somehow turn into large tabs. Progent's penchant for disposing of problems efficiently translates into your company spending less cash.
Progent's Online Support Technologies
Over time, Progent has refined an arsenal of optimized tools and proven processes that promote the highest level of effectiveness for remote technical support and troubleshooting for small and midsize company information systems. Progent offers protected Virtual Private Network support for gateways from multiple popular vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN connectivity enables the consultants of Progent's Technical Response Center to access your company's system remotely without breaching network security.
Progent's sophisticated service reporting system stores detailed documentation of all support that Progent's customers have been provided. Progent's staff engineers have the benefit of the specifics of support provided to each Progent customer by every engineer. This history of anomalies and solutions is structured as a quickly accessible internal database that permits Progent's remote support engineers to share their knowledge with the whole team to make sure that the effectiveness of Progent's support services grows daily. Progent's high-level certifications and working associations with key technology companies including Cisco and Microsoft make available other vast technical support databases and permit priority response from vendors' in-house engineering staff with the result that Progent's online service experts are able to arrive at optimal resolutions promptly.
Get Online UNIX/Linux, Solaris, or macOS and OS X Network Help from Progent
To access Progent's phone services in Beverly Hills California or to find out additional information about Progent's phone support programs, contact Progent at
Phone-based Network Support Services Available from Progent
Progent's phone-based network support engineers have credentials in a comprehensive set of disciplines. This broad range of capability permits Progent's consultants to resolve practically any problem that may take place in a small business network. Certifications earned by Progent support experts in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, and Design Professional.
To provide assistance to clients with mixed-platform networks, Progent also offers the support of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.
Phone-based services provided by Progent to clients in Beverly Hills include:
Progent's UNIX/Linux consultants can offer emergency remote assistance for diagnosing anomalies affecting UNIX, Linux, or Solaris networks powered by leading versions of UNIX including:
Progent also offers a broad range of remote desktop support and troubleshooting services such as Windows 7 migration support, upgrading to 64-bit desktop applications, integrating Office 2010, and streamlining Business Desktop Deployment.
Progent’s Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the leading PSA tool for managing service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Help Desk Call Center consulting services can aid you in establishing an effective new Help Desk or improving your current organization, identifying or enhancing Call Center software to address the unique requirements of your corporation, or providing temporary online personnel to supplement your internal Call Center group to handle unusually busy situations like software migrations, mass updates, or installing new business software.
Progent's Help Desk Call Center staff of veteran network experts gives your computer users in Beverly Hills California instant assistance from a reliable technical support resource with years of experience offering telephone-based help and online diagnostics for networks powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Help Desk Call Center the reputation as a key driver of company efficiency, and Progent's goal is to solve instead of merely annotate IT problems.
Progent's Mac experts can support the creative facets of Apple Mac computing by offering remote consulting support and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac creative tools such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with common procedures like scanning or digitizing audio or video or putting together an audio/video post production lab.
Online Network Monitoring Support
Progent offers companies in Beverly Hills California online network and server monitoring support based on Microsoft Operations Manager IT infrastructure monitoring, customized by Progent to accommodate your environment so that your computer support is proactive and automated. By exposing looming trouble spots before they cause full-scale emergencies, system monitoring can minimize stressful and costly information system crises. Progent can also deploy network monitoring tools like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows environments, or networks that incorporate a mix of platforms.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
City | Address | Phone | Link |
Beverly Hills | 468 N Camden Dr, #200 Beverly Hills, CA 90210 United States |
(424) 354-0123 | Beverly Hills Network Support Services |
Chatsworth | 9410 Owensmouth Ave Chatsworth, CA 91311 United States |
(818) 707-5399 | Chatsworth Network Support Services |
Long Beach | 3780 Kilroy Airport Way, Suite 200 Long Beach, CA 90806 United States |
(562) 314-4498 | Long Beach Network Support Services |
Los Angeles | 355 S Grand Ave, Suite 2450 Los Angeles, CA 90071 United States |
(213) 784-4494 | Los Angeles Network Support Services |
Manhattan Beach | 1500 Rosecrans Ave, Suite 500 Manhattan Beach, CA 90266 United States |
(310) 421-4766 | Manhattan Beach Network Support Services |
Pasadena | 1055 E Colorado Blvd, 5th Floor Pasadena, CA 91106 United States |
(626) 243-2233 | Pasadena Network Support Services |
Santa Monica | 2425 Olympic Blvd, Suite 4000W Santa Monica, CA 90404 United States |
(424) 299-8822 | Santa Monica Network Support Services |
Sherman Oaks | 15260 Ventura Blvd, Suite 1200 Sherman Oaks, CA 91403 United States |
(818) 666-3781 | Sherman Oaks Network Support Services |
Valencia | 27240 Turnberry Lane, Suite 200 Valencia, CA 91355 United States |
(661) 483-2111 | Valencia Network Support Services |