Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 562-583-3336
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
|Mission Viejo, CA
||27201 Puerta Real
Mission Viejo, California, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
Ontario, California, 91764
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For small and midsize businesses located in Beverly Hills or anywhere in California, Progent offers help for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Microsoft platforms. Progent has delivered remote troubleshooting to companies in every state in the U.S. (Refer to Progent's customer testimonials). Progent also offers the expertise of CCIE-qualified network specialists for complex connectivity problems, plus the services of CISSP and CISM-certified security engineers to handle high-level security design and disaster recovery planning.
Progent's remote support engineers represent exceptional leverage because they are equipped with the real-world experience and the sophisticated tools to resolve the majority of information system issues rapidly. Efficient support reduces immediate costs since solutions take up fewer chargeable minutes. Online support also eliminates the expense of dispatching an engineer to your site. Your company saves even more in incidental costs by reducing or avoiding system outages and associated losses resulting from business disruption, disgruntled clients, idle employees, and de-focused management.
Progent's pricing model for online help is structured to stretch your network support dollar. Progent bills on a per-minute basis for phone assistance, so you are charged exclusively for the support that you receive. Unlike typical remote support companies, Progent requires no initialization charge or minimum job duration. Progent's one-minute billing unit and simple policy for pricing avoid scenarios where speedy. minor solutions somehow end up as major bills. Progent's penchant for dealing with problems quickly results in your company saving money.
Progent's Remote Technical Support Tools
Over the years, Progent has developed an array of optimized tools and proven methodologies which allow the highest degree of effectiveness for remote consulting and repair for small company IT networks. Progent offers protected Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN connectivity allows the engineers of Progent's online support team to interface to your company's environment without violating network security.
Progent's advanced technical support reporting application stores comprehensive records for all support that Progent's customers have received. Progent's team engineers have the benefit of the history of services rendered to every Progent customer by every engineer. This history of issues and repairs is structured as a readily exploitable internal knowledge base that permits Progent's online technical experts to share their experiences with the whole team to make sure that the value of Progent's support improves daily. Progent's high-level accreditations and close associations with important industry leaders such as Cisco and Microsoft permit access to other vast support databases and permit quick response from vendors' in-house engineering staff with the result that Progent's online consulting experts are able to determine the most efficient solutions promptly.
Start Receiving Online UNIX/Linux, Solaris, or Apple macOS and OS X Network Support from Progent
To access Progent's remote services in Beverly Hills or anywhere in California or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical requirement for network help, visit Immediate Emergency Support.
Phone-based Network Support Services Offered Progent
Progent's online consulting engineers possess advanced credentials in a comprehensive array of products and technologies. This broad range of IT skills allows Progent's engineers to tackle practically any crisis that may take place in a small or midsize company information system. Credentials held by Progent support experts in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, CCDA and CCDP.
To provide assistance to businesses with mixed-platform environments, Progent also offers the skills of engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.
Phone-based support Offered by Progent to small businesses in Beverly Hills and throughout the state of California include:
Special Consulting Programs Offered by Progent
UNIX/Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based support services address a broad range of computer technology such as system infrastructure, messaging systems, network and process security, UNIX and Windows coexistence, VMware technologies for server hardware consolidation and simplified management, and transitioning from legacy applications to current MS Windows or Linux-powered environments. Progent's group-oriented methodology for resolving technical issues promotes quick escalation, when required, to engineers with task-relevant experience to tackle complex situations. This expedites solutions of urgent problems, reduces network downtime, and cuts service expense.
Progent's UNIX and Linux consultants can offer emergency remote help for troubleshooting anomalies within UNIX, Linux, or Solaris systems based on leading versions of UNIX including:
Major Linux platforms for which Progent offers expertise include:
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
Contact a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco CCIE certification is the premier accreditation for network infrastructure engineers, and indicates a consultant's technical skills at the master level. Cisco CCIEs know how to deal with the most complex challenges encountered in network infrastructure design, deployment, management, protection, and troubleshooting. Cisco CCIEs operate closely with Cisco's in-house product support engineers in isolating anomalies with IOS network administration tools and coming up with alternate approaches or locating software updates. Cisco qualified CCIEs offer excellent value since their deep expertise allows them to solve the most difficult problems rapidly. In common cases, less experienced consultants can wrestle for hours or days with the same problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few service organizations make Cisco CCIEs available to help small and medium sized businesses. Progent offers quick telephone contact with a Cisco authorized CCIE so your company can receive immediate support for serious network issues that are impacting worker efficiency but are outside the scope of your local computer support providers. Progent's Cisco-qualified CCIE consultants can communicate with your network using state-of-the-art remote troubleshooting tools in order to provide fast, secure, and affordable diagnosis and remediation.
Progent's Cisco-qualified CCIEs can provide assistance with the complete line of Cisco's industry-leading family of infrastructure products including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst family switches, plus Virtual Private Network (VPN) solutions.
Authorized Microsoft Windows Experts
Progent's Microsoft-certified online service professionals can provide computer problem solving and IT support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can help your company with a wide range of platform support services including
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
MS Exchange 2016 planning and deployment, Exchange 2013 configuration,
Exchange 2010 management,
SharePoint Server application development,
Skype for Business migration support, Microsoft Lync Server integration and Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also offers a full array of remote PC desktop support including Windows 7 migration, preparing for to 64-bit desktop applications, configuring Microsoft Office 2010, and automating Business Desktop Deployment.
CISSP, ISSAP, and CISM Qualified System Security Professionals
Progent's certified CISSP, ISSAP, and CISM network security consultants offer a range of system protection solutions to enhance the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against attacks or help your business to clean up rapidly after a damaging breach. Security services available from Progent cover thorough security audits utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds tools and Hydra; quick cleanup after malicious assaults; integrating firewalls; establishing safe techniques for off-site and mobile access; securing your messaging infrastructure from viruses, spam and DHA attacks; and setting up round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced remote consulting services to help companies of all sizes integrate their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid architectures that utilize physical resources along with public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of public cloud integration support services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background delivering high-level consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent offers the services of seasoned remote consulting professionals for contract IT projects that small businesses often request. Progent's charges for longer-term consulting projects are set based on the qualifications of the consultants assigned. Progent's background in these special fields of information technology allows customers to execute major projects within budget and on time. Progent's project-based remote consulting services include:
How Your Beverly Hills Business Can Contact Progent's Remote Technical Support Professionals
Help Desk Call Center Expertise
Progent's Help Desk Call Center service options for small companies with networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Call Center outsourcing services are a convenient solution for small companies who lack the resources to support an in-house Call Center but who need quick communication with a dependable Call Center with professional phone assistance as well as the technical depth to escalate the most challenging tasks to advanced engineers.
Progentís Virtual Help Desk Call Center is designed for larger companies and serves as a transparent reinforcement of your existing Call Center staff. Progent's Virtual Help Desk can serve as an escalation alternative to handle complex technical challenges, or be ready in hectic instances when your ordinary resources are swamped.
Progent's Help Desk consulting expertise can aid you in creating an effective new Help Desk or improving your existing organization, selecting or modifying Call Center application software to address the special requirements of your company, or adding occasional online staff to work with your existing Help Desk team during unusually busy scenarios such as software transitions, mass upgrades, or rolling out new business software.
Progent's Help Desk Call Center team of seasoned network experts gives your customers in Beverly Hills or anywhere in the state of California rapid access to an efficient technical support resource with years of experience offering phone support and remote repair service for computer environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Call Center the reputation as a significant driver of company performance, and Progent's policy is to solve instead of merely annotate technical issues.
Applications Support: Training, Programming, and Problem Solving
Progent's Applications Consulting staff offers remote advanced consulting support and education in specific business application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for popular Microsoft business applications such as CRM, Microsoft Project, Office Word, and Microsoft Excel. To read more information concerning Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.
Progent's Mac experts can promote the artistic elements of Macintosh systems by providing remote help services and training in graphics, sound, and video. Progent's consultants offer help in a large selection of Macintosh applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also help you with common projects like scanning or digitizing audio or video or integrating an audio/video production studio.
Online Network and Server Monitoring Services
Progent offers businesses in Beverly Hills, or anywhere in the state of California, remote computer system monitoring services based on MS System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to suit your business so that your network maintenance is proactive and automated. By detecting possible trouble spots before they result in crashes, system monitoring can head off disruptive and expensive information system failures. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows networks, or environments that support a combination of platforms.
To get in touch with Progent about urgent remote help with UNIX/Linux, Solaris, or macOS and OS X computer systems, visit Progent's Nationwide Online Help, telephone 1-800-993-9400, or visit Contact Progent.