Fast and Affordable Online Help for Beverly Hills IT Networks
For businesses located in Beverly Hills or anywhere in the state of California, Progent provides online help for computer systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier professionals have delivered remote support to businesses in all 50 states in the United States. (Check out recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE engineers to handle challenging networking problems, as well as the services of CISSP-qualified security consultants to help with high-level security architecture and diagnostic issues.
Progent's remote support experts offer excellent value because they possess the real-world experience and have access to the sophisticated technology required to resolve most information system issues quickly. Efficient support lowers immediate expenses since solutions accumulate minimal billable consulting minutes. Online support also avoids the expense of dispatching an engineer to your site. Your organization benefits additionally in incidental expenses by minimizing or eliminating system outages and related costs due to business discontinuity, upset clients, idle workers, and de-focused executives. Progent's advanced remote consulting know-how is especially valuable for organizations that are dependent on public clouds for vital network infrastructure or applications such as Microsoft Azure, Amazon AWA, or Office 365 Exchange Online, where on-premises tech support may not be useful.
Progent's billing policy for remote help is structured to stretch your network support investment. Progent charges per minute for phone consulting, so you pay only for the services that you actually get. Unlike typical online service companies, Progent imposes no initialization surcharge or minimum job duration. Progent's one-minute granularity and clean model for billing save you from scenarios where quick repairs somehow turn into big bills. Progent's penchant for dealing with problems quickly means your business spends less cash.
Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned an arsenal of optimized tools and field-proven methodologies which permit the maximum level of efficiency for online technical support and repair for computer networks of any size. Progent provides secure VPN support for gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the experts of Progent's remote service group to link to your network without violating network security.
Progent's powerful customer support reporting application keeps thorough documentation for all support that Progent's clients have been provided. Progent's staff service personnel have access to the records of support delivered to every Progent client by every consultant. This database of anomalies and solutions is structured as a readily accessible support knowledge base that permits Progent's online support experts to share their experiences company-wide to make sure that the value of Progent's support services grows over time. Progent's high-level certifications and working relationships with important technology companies including Cisco and Microsoft make available additional vast technical support databases and permit fast access to vendors' internal support staff so Progent's remote consulting specialists are able to find the best solutions in the least time.
Online services available from Progent to businesses in Beverly Hills and anywhere in the state of California include:
Certified Microsoft Windows Support
Progent's Microsoft-certified remote support experts can deliver computer repair and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can help your company with a wide range of technology support services such as
Windows Server 2019 migration,
Windows Server 2016 integration for hybrid systems, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 migration,
MS Exchange 2019 planning and configuration,
Microsoft Exchange 2016 migration, Exchange Server 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint 2019 design and configuration, SharePoint 2016 migration and hybrid integration expertise, Skype for Business Server planning and deployment support, Lync Server integration, and Office Communications Server upgrade,
Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2019 integration consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server training,
Microsoft Office Access Programming,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Progent in addition offers a broad array of cost-effective PC desktop services to assist you business to install, configure, repair, and manage workstations and notebooks based on Microsoft Windows. Progent's PC desktop support services include providing Microsoft Windows 10 integration support as well as Microsoft System Center 2012 Configuration Manager design and deployment, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Intune consulting to streamline the management of your PCs and web-facing mobile devices.
Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for network engineers, and indicates an individual's technical skills at the expert level. Cisco-qualified CCIEs know how to handle the most complex issues occurring in network planning, integration, administration, protection, and troubleshooting. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's in-house engineers in isolating problems with IOS Software network administration tools and developing alternate approaches or identifying software updates. CCIEs are an exceptional value because their broad experience enables them to solve problems quickly. In common instances, less experienced service providers can struggle for many hours or even days with the same tasks that a Cisco CCIE can dispose of in minutes. Progent's Cisco CCIE engineers can interface to your environment via advanced remote troubleshooting technology in order to perform efficient, secure, and economical analysis and repair.
Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
||468 N Camden Dr
Beverly Hills, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
|Sales Phone: 949-447-5557
Link: Irvine Network Support Services
||3780 Kilroy Airport Way
Long Beach, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
||355 S Grand Ave
Los Angeles, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
||1500 Rosecrans Ave
Manhattan Beach, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||27201 Puerta Real
Mission Viejo, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
||2425 Olympic Blvd
Santa Monica, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
||15260 Ventura Blvd
Sherman Oaks, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
Progent's Cisco-qualified CCIEs can provide assistance with all of Cisco's top-selling family of networking devices. Cisco technology support available from Progent includes Cisco ASA Next Generation firewalls with Firepower Services integration and debugging, Cisco routers installation and upgrades, Catalyst switch consulting and support services, Cisco Nexus switch consulting services, Meraki switches integration, Cisco Unified Communications Manager (CallManager) configuration and troubleshooting, Cisco Voice over IP (VoIP) phones and IP video phones solutions and wireless IP phones configuration, Cisco Meraki wireless access point planning and configuration, Cisco Aironet Access Points planning and integration support, Cisco WiFi controllers integration consulting, Cisco Security and VPN engineering assistance, and SIP and CUBE infrastructure solutions for SIP trunks and Cisco CUBE integration expertise. Progent also offers remote and on-premises Wi-Fi site surveys to help you to modernize your Wi-Fi ecosystem.
CISSP, ISSAP, and CISM Premier Network Security Professionals
Progent's certified CISM and CISSP cybersecurity experts can provide a range of security solutions that can improve the immunity of your Windows, Apple macOS and OS X, Linux, or UNIX environment against internal or external threats or assist your company to recover quickly after a serious penetration. Security solutions available from Progent cover in depth data security and compliance assessment utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast recuperation from virus and worm attacks; installing firewalls; building safe techniques for off-site and mobile communication; securing your email infrastructure from spam and DHA attacks; and setting up round-the-clock proactive monitoring.
Cloud Integration Solutions
Progent can provide advanced remote consulting services to help businesses of any size connect their IT infrastructure with popular public clouds including Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that utilize physical resources as well as public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud integration services such as Office 365 integration solutions with on-premises Exchange,
Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services hybrid cloud solutions, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
VMware Site Recovery Manager (SRM) Consulting
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a repeatable workflow for recovering services quickly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.
Progent's VMware vSphere experts offer extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that provide high uptime, security, and disaster recovery. Progent can also provide advanced VMware NSX consulting from a VCDX-NV certified network designer to assist your organization to build a fully virtualized Software Defined Data Center that can be set up or migrated instantly and administered with a high degree of automation regardless of the physical components making up the basic IP network.
UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux experts and macOS and OS X technology specialists can provide phone-based consulting services to address a wide array of computer technologies including network architecture, email systems, network and operational security, plus UNIX and Microsoft Windows coexistence. For server economization and easy administration in environments that include Linux with Windows, Progent offers VMware consulting and Citrix XenServer support. Progent can also assist with transitioning from legacy applications to MS Windows or Linux-based solutions. Progent's team-oriented methodology for resolving technical issues enables fast escalation, when required, to consultants with appropriate experience to tackle challenging scenarios. This accelerates solutions of critical problems, minimizes network downtime, and lowers support costs.
Progent's UNIX and Linux support engineers can provide emergency phone-based help troubleshooting problems affecting UNIX/Linux networks based on leading derivatives of UNIX including:
Mac OS X
HP-UX (Hewlett Packard UNIX)
Silicon Graphics IRIX
Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a family of affordable, flat-rate services intended to enable small and mid-size businesses to benefit from the same advanced IT solutions used by many of the industry's top enterprises. The ProSight portfolio of IT management outsourcing services addresses all key aspects of information technology such as email content filtering, security and compliance, cloud-based backup/recovery, infrastructure monitoring and management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the entire threat progression including filtering, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration of almost all devices on your network, monitors performance, and generates notices when problems are detected. By automating time-consuming network management activities, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating devices that require critical software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent consultant so all looming issues can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to an alternate hardware solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to get an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory (AD) environment. Both also come with a year of advanced remote network monitoring and management. Benefits can include simpler management, better compliance with government and industry security regulations, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and less downtime. Read more information about ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The interview is intended to assess your company's preparedness either to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information concerning your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient AV and backup/recovery system that meets your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.
Additional Support Services Available from Progent
Progent offers the services of world-class remote consulting professionals for contract IT programs. Billing rates for ongoing development or consulting tasks are set based on the qualifications of the consultants involved. Progent's experience with these special fields of computer technology allows clients to complete major initiatives economically and on schedule. Progent's special remote consulting services include:
How Your Beverly Hills Business Can Contact Progent's Online Service Experts
Call Center Support
Progent's Help Desk support alternatives for businesses with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk Call Center services, shared Help Desk support services, and Help Desk consulting.
Progent's Standard Help Desk Services offer small businesses an end-to-end solution that manages all aspects of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent provides call desk services at a significant discount off Progent's normal desktop service rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle challenging problems.
Progentís Co-managed Help Desk services allow your business to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned desktop support engineers and matter experts (SMEs). Progentís shared Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Call Center staff of experienced information technology experts provides your clients in Beverly Hills or anywhere in the state of California instant communication with a reliable network service group with years of background providing telephone-based support and remote diagnostics for computer environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Call Center the reputation as a crucial driver of company performance, and Progent's target is to fix instead of simply annotate IT problems.
- Applications Services: Education, Programming, and Integration
Progent's Applications Experts staff provides phone-based and in-depth consulting support and education in special business application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also offers consulting, programming, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. For additional information concerning Progent's expertise, custom programming, and training offerings, see Progent's Business Application Experts Services.
- Unified and Automated Administration of Hybrid Cloud Environments
System Center 2016 unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of System Center 2016, expand or tune an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.
- Online Hybrid Network Monitoring and Reporting Support
Progent can deliver organizations in Beverly Hills, or anywhere in the state of California, online IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager consulting and System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt SCOM to accommodate your business so your IT support is proactive rather than reactive. By detecting emerging problems before they evolve into network outages, remote monitoring can head off stressful and expensive network failures. Progent can also use network monitoring products such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or networks based on multiple platforms.
To get in touch with Progent about emergency online assistance with Microsoft Windows, macOS and OS X, or Linux networks, go to Progent's Emergency Remote Support, telephone 1-800-993-9400, or refer to Contact Progent.
For businesses and startups in Beverly Hills or anywhere in the state of California, Progent's online computer support engineers are ready to deliver effective and cost-effective IT support the instant your business requires it. Long experience delivering online tech support has earned Microsoft Partner status for Progent's consultants and has allowed Progent to acquire world-class troubleshooting capability and to refine online connectivity tools to repair network problems rapidly while avoiding the cost and lost productivity associated with in-person service visits.
Even if your Beverly Hills business deals with a regular independent consultant or maintains an in-house organization that know how to handle common network issues, Progentís Microsoft and Cisco certified consultants can still provide a convenient and transparent remote extension of your on-site resources in cases when your regular service personnel either don't have the bandwidth or the experience to resolve sudden system emergencies or especially complex integration problems.
Advantages of Progent's Network Help for Companies in Beverly Hills
Progent's online support services allow your Beverly Hills organization to enjoy the benefits of immediate, enterprise-grade IT support without the cost of managing a full-time IT organization. Your network will derive added strategic value by being increasingly available, productive, and secure. Advantages to your business include:
- Seamless virtual extension of your on-site IT resources
With most businesses in Beverly Hills or anywhere in California, local network support resources, whether consisting of independent consultants or a full-time maintenance staff, can take care of typical technical issues. On the other hand, serious problems might occur when your regular support personnel are too busy or unavailable, and some problems may be associated with IT products that is beyond the scope of your local service technicians. In these cases, Progent's on-call support specialists give you a convenient, quick, and budget-friendly way to augment your local help and to convey useful information to increase your ability to deal with future issues in-house.
- Less Reliance on Individual Service Providers
For IT support, smaller offices often depend on individual freelance service providers. While independent service people carry less internal costs than larger support companies and can often charge lower rates, they are occasionally overextended, making it impossible to respond rapidly to urgent situations. If an independent service provider is busy with another customer, ill, on a trip, or in class, the absence of reserve help may force your business to go without assistance during an emergency. As your network expands, system downtime and problems with vital software are more expensive. The money you thought you were conserving on an independent can be eaten up quickly by reduced productivity. Progent provides a ready source of reserve support experts to make sure your network is always available.
- Build a Scalable Basis for Seamless Growth
Organizations typically begin with an information architecture implemented on a modest budget. Lacking a strong framework, band-aid fixes often get piled onto a weak foundation. As a network grows, stability and scalability issues can hinder the productivity of the organization. These poorly built environments require proper assessment, intelligent strategic planning, and wide IT expertise to evolve to a system infrastructure able to provide the stable foundation to handle vital business demands and simplify downstream growth.
- Work with Problem Solvers Rather Than Product Sellers
Smaller companies need guidance and technical training to navigate through an increasingly complex maze of product options available for accelerating business success and improving productivity. These companies hardly need a network consultant who is motivated to resell a specific vendor's products. IT consulting and product sales can result in a scenario where the recommended
solution is built around a predetermined technology rather than the genuine needs of a client. Progent eliminates these conflicts by selling just services rather than products. This enables Progent to match IT consulting with the best needs of clients.
How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, depth of IT knowledge, refined support tools, and familiarity with corporate IT enable businesses to avoid the pitfalls associated with excessive dependence on smaller consulting organizations, independent freelance consultants, or limited internal resources.
Progent stands out by providing:
How Does Our Company Start Receiving Online Network Help from Progent?
- In-depth Expertise in Microsoft's Complete Family of Servers
Progent offers in-depth expertise for Microsoftís leading server products with services such as Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server migration and deployment support, Windows Server 2008 R2 migration, Windows Server 2003 maintenance, Microsoft Exchange 2019 Server deployment, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 Server support, Microsoft Exchange 2007 Server and Microsoft Exchange 2003 Server migration, plus MS SQL Server 2019 hybrid integration expertise, Microsoft SQL Server 2017 planing and migration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 support, and SQL Server 2012 management support.
- Value Pricing
Progent's pricing policy is to bill for phone support and in-person help per minute. Consequently, you are charged just for delivered support. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no startup fee and requires no monthly commitment for services delivered during regular business hours. Many service organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for fast solutions so you won't be tempted to allow simple problems to stay unaddressed.
- Knowledge Transfer
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent faces few competitors. Companies who work with familiar independent consultants or who maintain internal IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their networks more robust, secure, and efficient.
- Remote Server Monitoring with Microsoft System Center Operations Manager
Progent is one of the only support firms to offer 24x7 system monitoring services powered by Microsoft Operations Manager. Microsoft Operations Manager allows your network maintenance to be anticipatory instead of reactive. By uncovering potential problems before they result in lost productivity, system monitoring can keep your IT network from stressful and expensive service losses.
To get started with Progent's online help offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, go to Immediate Technical Support.