Immediate Remote Technical Support for Beverly Hills California Networks
For organizations in Beverly Hills California, Progent provides online support for computer systems based on Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified consulting experts have provided online support to businesses in all 50 states in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-certified network specialists to solve challenging infrastructure issues, plus the services of CISA and CISSP-qualified security consultants to help with advanced security design and troubleshooting issues.
Progent's online support engineers offer exceptional value due to the fact that they have the practical background and are equipped with the sophisticated technology required to resolve the majority of information system problems rapidly. This reduces immediate costs since solutions require minimal chargeable consulting minutes. Online support also eliminates the cost of sending an engineer to your site. Your company saves additionally with incidental costs by minimizing or avoiding network downtime and associated losses due to business disruption, disgruntled customers and vendors, idle workers, and de-focused management. Progent's extensive remote consulting expertise is especially important for organizations that are dependent on public clouds for critical network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises IT support may not be an alternative.
Progent's pricing policy for remote support is designed to leverage your network support investment. Progent charges by the minute for telephone-based assistance, so you are charged just for the services that you receive. In contrast to typical remote service organizations, Progent asks for no startup charge or minimum job duration. Progent's one-minute granularity and clean policy for pricing prevent situations where speedy. minor solutions manage to turn into substantial tabs. Progent's skill at solving problems efficiently means you spends less money.
Progent's Remote Consulting and Technical Support Services
Over time, Progent has refined an arsenal of optimized technologies and field-tested methodologies which promote the maximum level of efficiency for online consulting and troubleshooting for IT networks of any size. Progent provides safe VPN support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access enables the staff of Progent's Technical Response Center to connect to your computer system without violating network security.
Progent's proven service reporting application keeps detailed documentation describing all support that Progent's clients have received. Progent's staff engineers have access to the details of assistance rendered to each client by any consultant. This database of anomalies and fixes is stored as a conveniently accessible proprietary database that allows Progent's online support engineers to share their knowledge with the whole team to make sure that the quality of Progent's support improves daily. Progent's advanced accreditations and working associations with important industry leaders including Cisco and Microsoft open up additional extensive technical databases and permit fast access to vendors' internal engineering staff with the result that Progent's online service experts can arrive at optimal solutions promptly.
Remote technical services offered by Progent to customers in Beverly Hills California include:
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Authorized Windows Experts
Progent's Microsoft-premier online service experts offer network repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting engineers who can assist you with a wide range of technology support services such as Microsoft Windows Server 2022 planning and migration expertise,
Windows Server 2019 migration,
Windows Server 2016 integration for hybrid environments, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 migration,
Microsoft Exchange Server 2019 planning and configuration,
MS Exchange Server 2016 migration, Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2019 planning and configuration, SharePoint Server 2016 migration and hybrid integration consulting services, Microsoft Teams configuration help, Microsoft Skype for Business Server migration consulting, Lync Server 2013 integration, and Microsoft Communications Server upgrade,
Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 integration consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server planning,
Microsoft Office Access Programming,
SBS Server consulting, and
Windows Essentials cloud integration.
Progent in addition offers a broad array of affordable desktop services to assist your company to install, integrate, troubleshoot, and manage desktop PCs and notebooks powered by Windows. Progent's PC desktop consulting services cover areas such as providing Windows 11 planning and upgrade support and Windows 10 integration assistance, as well as System Center 2012 Configuration Manager (SCCM 2012) planning and deployment, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Intune integration help to centralize the administration of your desktops and cloud-connected tablets and smartphones.
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Talk to a Cisco CCIE for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the premier accreditation for networking consultants, and indicates a person's networking skills at the master level. Cisco CCIEs know how to handle the most difficult issues occurring in network infrastructure planning, deployment, management, compliance, and troubleshooting. CCIEs can cooperate closely with Cisco's internal product support engineers in isolating problems with Cisco IOS Software network management utilities and developing alternate approaches or locating software updates. Cisco CCIEs offer excellent cost-effectiveness because their deep expertise enables them to find solutions for problems quickly. In common cases, less seasoned service providers can wrestle for many hours or days with the same problems that a CCIE can dispose of in minutes. Progent's Cisco-qualified CCIE support experts can tie into your computer system via the latest on-line troubleshooting technology to perform quick, safe, and economical diagnosis and repair.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
Progent locations in Los Angeles Metro Area
City |
Address |
Phone |
Link |
Beverly Hills |
468 N Camden Dr, #200 Beverly Hills, CA 90210 United States |
(424) 354-0123 |
Beverly Hills Network Support Services |
Chatsworth |
9410 Owensmouth Ave Chatsworth, CA 91311 United States |
(818) 707-5399 |
Chatsworth Network Support Services |
Long Beach |
3780 Kilroy Airport Way, Suite 200 Long Beach, CA 90806 United States |
(562) 314-4498 |
Long Beach Network Support Services |
Los Angeles |
355 S Grand Ave, Suite 2450 Los Angeles, CA 90071 United States |
(213) 784-4494 |
Los Angeles Network Support Services |
Manhattan Beach |
1500 Rosecrans Ave, Suite 500 Manhattan Beach, CA 90266 United States |
(310) 421-4766 |
Manhattan Beach Network Support Services |
Pasadena |
1055 E Colorado Blvd, 5th Floor Pasadena, CA 91106 United States |
(626) 243-2233 |
Pasadena Network Support Services |
Santa Monica |
2425 Olympic Blvd, Suite 4000W Santa Monica, CA 90404 United States |
(424) 299-8822 |
Santa Monica Network Support Services |
Sherman Oaks |
15260 Ventura Blvd, Suite 1200 Sherman Oaks, CA 91403 United States |
(818) 666-3781 |
Sherman Oaks Network Support Services |
Valencia |
27240 Turnberry Lane, Suite 200 Valencia, CA 91355 United States |
(661) 483-2111 |
Valencia Network Support Services |
Progent's CCIEs can provide expertise in the entire range of Cisco's market leading selection of infrastructure devices by offering services such as:
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Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to guide you to take the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineer can assist businesses to identify and quarantine infected servers and endpoints and protect clean resources from being penetrated. If your Beverly Hills network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.
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Ransomware Removal and Operational Continuity Help
Progent's ransomware recovery consultants can help your Beverly Hills organization to restore a system damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor. Progent's team of IT security specialists have the broad range of knowledge required to rebuild all critical components of a targeted network rapidly and with little data loss. To find out more, see Progent's ransomware removal and operational continuity experts.
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CISM and CISSP Certified Network Security Specialists
Progent's accredited CISSP and CISSP-ISSAP security and compliance experts can provide a range of security solutions that can bolster the safety of your Windows, macOS and OS X, or Linux network against assaults or help your company to recuperate rapidly after a serious breach. Security services offered by Progent cover thorough network security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Netcat; rapid recuperation from virus and worm attacks; setting up firewalls; building safe mechanisms for off-site and mobile connectivity; securing your messaging system against viruses, spam and DHA attacks; and instituting round-the-clock proactive monitoring.
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Hybrid Cloud Integration

Progent offers expert remote consulting support to help companies of any size integrate their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help your IT team to design and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets along with cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange environments,
Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of background delivering advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
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VMware Site Recovery Manager (SRM) Consulting
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a consistent workflow for recovering services rapidly following a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, configure, test and manage a disaster recovery solution powered by VMware SRM.
Progent's VMware vSphere experts offer extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that deliver high uptime, data security, and application mobility. Progent also offers advanced VMware NSX consulting from a VCDX-NV certified network designer to help your organization to build a completely virtualized Software Defined Data Center that can be provisioned or migrated instantly and administered with a high degree of automation independent of the hardware making up the underlying IP network.
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux experts and Apple macOS and OS X specialists offer online consulting services to address a wide range of computer technologies such as network infrastructure, email systems, network and operational security, plus UNIX and Windows coexistence. For server hardware consolidation and easy administration in environments that combine Linux-based systems and Windows, Progent can provide VMware vSphere consulting and Citrix XenServer support. Progent can also assist with transitioning from legacy systems to Microsoft Windows or Linux-powered solutions. Progent's team-oriented approach to solving technical problems promotes fast escalation, if necessary, to consultants with appropriate experience to tackle complex situations. This expedites repair of urgent problems, reduces lost productivity, and cuts support expense.
Major Linux variants for which Progent can provide expertise include:
RedHat Linux
SUSE
Debian GNU/Linux
Slackware
Ubuntu
Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a selection of budget-friendly, fixed-price services intended to enable small and mid-size organizations to utilize the same cutting-edge technology used by many of the industry's leading enterprises. The ProSight line of network monitoring and management services covers all critical areas of information technology including email protection, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure monitoring and management, VM hosting, and network asset documentation management. ProSight managed services include:
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior machine learning tools to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the complete threat progression including filtering, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery based on SentinelOne technology.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with government and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.
- ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
Progent has worked with advanced backup product vendors to produce ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service. ProSight DPS services automate and track your backup processes and enable non-disruptive backup and rapid restoration of vital files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss resulting from hardware failures, natural calamities, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or software glitches. Managed backup services available in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these fully managed services are best suited for your IT environment.
- Progent's Patch Management: Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of all sizes a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving information network. In addition to optimizing the protection and reliability of your computer environment, Progent's patch management services allow your IT team to concentrate on more strategic initiatives and activities that derive the highest business value from your information network. Find out more about Progent's software/firmware update management services.
- ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
Progent's Duo MFA services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured online account and enter your password you are asked to verify who you are via a unit that only you possess and that uses a different network channel. A wide selection of out-of-band devices can be utilized for this added means of ID validation such as a smartphone or wearable, a hardware token, a landline phone, etc. You may designate several validation devices. For more information about ProSight Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication services for access security.
- ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is a growing family of real-time and in-depth reporting tools designed to work with the leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues like inconsistent support follow-up or machines with missing patches. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, lowers management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring platforms.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading data security companies to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, enhance and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating complex network management processes, WAN Watch can cut hours off common chores like network mapping, expanding your network, finding devices that need important software patches, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Monitoring Services
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your Progent consultant so all potential issues can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an objective assessment of the health of their network. Powered by a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory system. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with government and industry security standards, higher utilization of network assets, quicker problem resolution, more dependable backup and recovery, and higher availability. See more about ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability to block or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient AV and backup system that aligns with your business requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.
Special Consulting Programs Available from Progent
Progent offers the services of world-class remote consulting experts for special IT projects. Billing charges for longer-term development or consulting projects are set according to the level of expertise of the consultants required. Progent's background in these important fields of information technology allows clients to complete critical projects economically and on schedule. Progent's project-based remote engineering solutions include:
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Help Desk Services
Progent's Help Desk Call Center support alternatives for companies with networks that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Call Center consulting.
Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that handles all facets of remote desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent offers help desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle challenging problems.
Progent's Help Desk consulting services can assist you in creating an efficient new Help Desk or revamping your established one, selecting or enhancing Help Desk Call Center software products to meet the special requirements of your company, or providing temporary phone support personnel to reinforce your internal Help Desk resources to handle unusually busy events like software transitions, major updates, or rolling out brand new applications.
Progent's Call Center staff of seasoned information technology professionals provides your customers in Beverly Hills California quick access to a dependable technical support resource with years of background offering telephone-based support and online diagnostics for computer environments powered by Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to earn the Help Desk Call Center the reputation as a solid driver of business efficiency, and Progent's policy is to solve instead of just document network problems.
- Applications Support: Training, Custom Programming, and Troubleshooting
Progent's Applications Experts staff can supply online advanced engineering support and education in key application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can provide consulting, custom programming, and training for familiar Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft 365 Word, and Office Excel. For more about Progent's expertise, customization, and education services, go to Progent's Applications Experts Group.
- Centralized and Automated Administration of Hybrid Cloud Networks
System Center centralizes and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center consulting experts can provide world-class remote and onsite support for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of System Center2, expand or tune your current one, migrate efficiently from an earlier release of System Center, or debug your System Center solution.
- Remote Hybrid Network Monitoring Services
Progent can deliver organizations in Beverly Hills California remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting. Progent can adapt Operations Manager to fit your business so that your IT maintenance is proactive and automated. By spotting potential problems before they expand into network outages, proactive monitoring can head off disruptive and costly information system breakdowns. Progent can also assist with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or environments based on multiple OS platforms.
How Your Beverly Hills Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent phone-based support with Windows, macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Online Help, call 1-800-993-9400, or go to Contact Progent.
For offices and new ventures in Beverly Hills California, Progent's phone-based computer support specialists can provide professional and affordable IT support the moment your business requires it. Over 20 years of providing remote technical assistance has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire high-end troubleshooting capability and to refine online access technology to fix computer problems rapidly while eliminating the cost and lost time that comes with on-site service visits.
Even if your Beverly Hills company relies on a regular freelance support technician or employs a full time organization that know how to handle typical network problems, Progent's Microsoft certified engineers can provide an easy and transparent virtual extension of your on-site resources for situations when your usual IT support personnel either don't have the time or the expertise to resolve unexpected network emergencies or particularly complex integration problems.
Features of Progent's Online Computer Services for Beverly Hills California
Progent's online support, remote troubleshooting, system security consulting, and network administration services offer offices in Beverly Hills California unparalleled leverage for your support budget. Whether you require one-time phone help and remote network repair or full-time Help Desk services and system administration, Progent's experts can provide your company enterprise-level network support while permitting you to avoid the cost and administration overhead of running a full-service internal IT staff. Key features of Progent's online help services include:
- Fast Phone Access to Microsoft Certified Professionals
Progent's team of Microsoft-certified technicians can deliver immediate and affordable expertise to offices in Beverly Hills California and is also ideal for networks in geographic areas that lack consultants with proven experience supporting Microsoft's latest line of server technologies. All Progent phone support staff have over 10 years of background supporting Microsoft products. As a Microsoft Partner consulting company, Progent has access to a broad selection of Microsoft support tools, service databases, and on-going education.
- Per Minute Rates to Reduce Expenses
Progent provides remote support on a minute-by-minute basis, so you are charged only for the support you use. Progent requires no minimum charge for phone support and asks for no periodic retainer for support services provided during regular business hours. This saves you from paying big bills for simple repairs.
- Availability of Cisco Network Infrastructure Professionals
Progent's certified experts for Cisco offers help from on-staff professionals who have skill in planning, deploying, and troubleshooting networking environments powered by Cisco technology. Progent can provide a Cisco Certified Internetwork Expert or CCNP to show you how to build fast, high-availability, and protected connectivity for local and remote networking.
- Application Specialists Consulting
Progent's basic consulting services include system integration, MS Exchange Server expertise, corporate security design, and Co-managed Help Desk services. Progent's Application Experts Team can provide world-class consulting support for specific business applications. Help offered by the Application Experts Team includes:
Microsoft Dynamics GP Consulting and Customization
MS Project and Project Online Support
Office 365 integration support
Office Excel and Office 365 Excel Technical Support and VBA Programming
Microsoft Office Word and Office 365 Word Consulting
BI Reporting Development and Training
Power BI Integration Services
UNIX, Linux and Solaris Help
MS SQL Server 2019 solution design, MS SQL Server 2017 migration, SQL Server 2016 Software Programming, and Microsoft SQL Server 2014 Application Development and Debugging
Oracle Management and Application Programming
MySQL Management and Application Programming
Apple Mac Consulting
Amazon MWS Software Design and Programming
By offering a full service centralized resource for IT generalists and application experts, Progent is able to tailor timely, cost-effective, and comprehensive information technology solutions that meet the special requirements of your business.
- State of the Art Remote Connectivity Tools
Secure online connectivity allows Progent's support professionals to see exactly what your customers see. This makes it possible to produce fast fixes to issues that might otherwise demand an expensive personal visit. State-of-the-art online connectivity software and expert technicians together enable Progent to repair most IT problems quickly and affordably. Progent is a pioneer in offsite troubleshooting and automated system monitoring.
- Support for Mainstream VPN Products
Progent supports safe Virtual Private Network access for gateways from leading VPN vendors such as Microsoft, Cisco, NetScreen and CheckPoint. Protected VPN online access allows the engineers at Progent's Technical Response Center to repair your system remotely without compromising network security.
- 24x7 Support for High System Availability
For organizations with vital applications, Progent can provide optional 24x7 online technical services. Used in conjunction with remote 24x7 network monitoring based on MS System Center Operations Manager 2007, this service can help ensure maximum system uptime.
- Help Desk Call Center
Progent's Help Desk outsourcing services are intended specifically for budget-conscious companies whose clients require immediate access to a Help Desk service with effective telephone support and full escalation ability.
How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, range of IT background, fine tuned remote support tools, and understanding of enterprise networking allow offices to escape the pitfalls associated with exclusive dependence on smaller service firms, independent freelance service providers, or over-stretched in-house resources.
Progent adds value by providing:
- Certified Knowledge of Microsoft's Entire Range of Servers
Progent can provide in-depth support for Microsoft's leading server platforms with services such as Microsoft Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration and integration support services, Windows Server 2008 expertise, Windows 2003 Server upgrades, Microsoft Exchange 2019 planning and configuration, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Microsoft Exchange Server 2010 maintenance, Exchange 2007 Server and Exchange Server 2003 migration, plus MS SQL Server 2019 configuration expertise, MS SQL Server 2017 planing and migration, SQL Server 2016 integration, SQL Server 2014 consulting support, and SQL Server management support.
- Value Pricing
Progent's pricing model is to bill for online service and on-premises help by the minute. Consequently, you are invoiced only for received services. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in regions where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent applies no minimum charge and requires no retainer for support services provided during regular business hours. Many service firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick fixes so you will not be forced to allow less critical problems to stay unaddressed.
- Knowledge Transfer
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent faces few competitors. Businesses who utilize familiar freelance consultants or who maintain in-house IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, secure, and productive.
- Automated Network Monitoring with Microsoft Operations Manager
Progent is one of the only consulting companies to offer round-the-clock remote monitoring services powered by MS Operations Manager. MS Operations Manager causes your computer support to be proactive rather than reactive. By anticipating possible issues before they result in downtime, network monitoring can keep your IT network from stressful and expensive service disruptions.
How Does Our Company Begin Getting Online Technical Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.