Affordable Computer Support from Microsoft and Cisco Certified Professionals for Businesses in Billings, MT
By offering world-class support whenever you need it, providing specialized expertise for critical applications, providing high-value services like virtual server hosting, invoicing only for help delivered, and charging no setup fees or retainers for standard services, Progent helps your company to increase the competitive value of your information network and cut support costs. Progent appreciates that network security, dependability, and performance are just as critical to small companies as to major corporations but that small companies don't have the leverage to invest heavily in information technology and in-house support staffs. Progent's basic competitive advantage is that no network consulting firm can equal Progent's capability to provide the network support expertise your business needs whenever you need it and at prices you can justify.

For medium-size and enterprise companies, Progent offers co-sourcing and project management support to reinforce the skills of your in-house network support staff. Co-sourcing can reduce expenses and help meet schedules for big IT initiatives such as application programming, disaster recover/business continuity planning and testing, network security evaluations, merging datacenters, or software migrations.

Progent can also provide access to accredited experts to help your business to design and execute your cloud strategy.

Key Technologies Serviced by Progent for Office Networks in Billings, Montana
Progent's group of industry certified support professionals offers support for all facets of network technology found in companies of all sizes. Areas supported by Progent in and around Billings include:

Support Delivery Options Available for Billings, Montana Businesses
Progent has a selection of alternatives for providing small and midsize businesses with cost-effective IT services for troubleshooting, consulting, hosting services, and network administration. Progent's paradigm for providing computer support is built on the Call Center structure familiar to big IT groups. Progent's Helpdesk Support Mechanism promotes rapid response, thorough activity documentation, dependable follow-through, and strict expense control for an array of network support delivery modes that include remote troubleshooting, onsite help, high-end consulting, as well as server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers emergency and routine online service for Windows, Linux, Apple OS X, and Cisco-based systems in the U.S. and globally. Progent's certified service experts can help customers to analyze and repair network issues without the cost or delay of travel for onsite service calls. The background of Progent's network engineers makes it possible to handle the majority of network problems rapidly. For the most complex issues, Progent's breadth of expertise makes it possible to escalate trouble tickets to advanced subject matter experts. Progent offers a streamlined, web-accessible registration process for first-time clients to accommodate urgent situations and Progent charges by the minute with no sign-up fees or time minimums, so you are invoiced only for the assistance you receive. Experts you can access online include Cisco-qualified CCIE network engineers, Microsoft-certified MCSE consultants, and CISA-certified security engineers. Find out additional details concerning Progent's online computer support services.

  • Onsite Support
    Progent offers on-site computer assistance for registered clients in larger cities in the U.S. Progent's onsite service technicians can operate in tandem with Progent's online support experts to deliver small and midsize businesses the optimal solution: onsite support technicians when you require them as well as the on-line help of Progent's worldwide team of IT engineers, security professionals, and business software developers. The wait time for on-site support visits is typically less than one business day. There is no start-up or retainer fee for becoming a Progent client for on-premises service. Learn more about how and why to register for Progent's onsite computer service.

  • Help Desk Call Center
    Progent's Help Desk Call Center Outsourcing Services are intended for small and midsize businesses and local governments who require prompt and dependable access to a professional Help Desk with effective phone support, remote troubleshooting capability, and sufficient technical strength for full problem escalation. Since small and midsize businesses usually have tight IT budgets and can spare scant executive attention for handling network support, Progent's Help Desk Call Center Outsourcing Services can be the most efficient way to ensure that business information networks stay up and running. Learn more details about Progent's Help Desk Call Center outsourcing services.

  • Consulting Expertise
    Progent offers small and midsize businesses budget-friendly access to world-class IT professionals who can provide help with vital technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network design, network security consulting, high availability network engineering, virtual server solutions, plus configuration, programming and support for business applications including accounting, operations, reporting, sales automation, and office productivity suites. Progent can help with short-term projects including office moves and major software migrations, longer term initiatives such as business reporting software development and support, relational database software programming and DBA services, and web design, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for IT infrastructure monitoring and system management, or urgent services such as disaster recovery and virus removal.

  • Application Server Hosting
    Progent offers hosting for key business applications like Exchange and SQL Server to provide small and midsize businesses with greater levels of availability, security, and performance than is feasible using the class of in-house data center that is realistically affordable for most small and midsize companies. Since Progent uses the same data centers that host the gear of some of the planet's biggest information technology companies, Progent can save you the expense of creating and managing the infrastructure needed for world-class cooling, electrical failover, and redundant Internet access. For managed applications, Progent can also see to it that upgrades and revisions stay current, protection and performance is continually monitored, and systems and data files are consistently archived and ready for full and rapid restoration. Find out more concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting for the entirety of a small company's production servers in an environment that not only provides the top degree of availability and expandability but that is in addition simple for clients to transfer to a different support provider or to move in-house if your situation warrants it. Progent's Private Cloud hosting service is based on proven virtual server techniques that permit small businesses with multi-vendor environments to save significantly on the costs of capital equipment, system support, and network management while achieving enterprise-class reliability and an unprecedented level of vendor options. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally managed service, can support the multi- OS and loosely standardized networks common with small businesses, and keeps ownership of the licenses in the customer's hands so that moving to a new virtual system is fast, safe, and inexpensive. This avoids becoming a prisoner of a single hosting provider while still offering all the cost savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Support
    Progent can provide advanced online consulting to help businesses of all sizes connect their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that seamlessly combine physical IT assets as well as cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of cloud integration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Remote Network Management
Progent's affordable ProSight suite of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely escape legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the complete malware attack lifecycle including blocking, identification, mitigation, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with government and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also assist your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical data, applications and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, monitor, optimize and debug their networking appliances like routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are kept current, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding appliances that require critical software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the technology of top information security vendors to provide centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by checking the state of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the configuration of your core network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory system. Both versions also come with one year of advanced remote network monitoring and management (RMM). Benefits can include easier management, better compliance with information security regulations, more efficient utilization of network resources, faster problem resolution, more reliable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The interview is designed to assess your company's preparedness either to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup system that meets your company's requirements. For more information, see The ProSight Ransomware Preparedness Report Service.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the core network software and productivity applications used by most small and medium-size businesses. As a Cisco-qualified partner, Progent also can provide expertise for an increasingly complex array of infrastructure technologies including firewalls, routers and switches, voice-over-IP options, and wireless connectivity. Furthermore, Progent's CISSP-certified security consultants, CISM-authorized security professionals, CISA-certified security audit consultants and GIAC-qualified information assurance experts offer a company-wide perspective on network security and can assist with advanced security projects like Security information and Event Management (SIEM) solutions to help enterprises meet industry standards and government regulations for IT data security and incident reporting.

The breadth and depth of Progent's engineering staff bring a unique set of advantages to clients wishing to increase the business value of their IT network within a reasonable budget. These benefits include:

  • Best Methodology
    Progentís team of Microsoft and Cisco certified experts average more than a decade of hands-on industry background, at the front lines of IT support, performing a wide variety of technical projects for a large array of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its consulting personnel. This means that you get not just expert technical capability, but also a consultant with field-tested approaches for fixing real-world IT problems efficiently. Read additional information concerning Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing policy is to bill for online service and in-person visits by the minute. As a result, you are billed exclusively for received support. Progent does not demand a higher rate for after-hours or emergency service, and Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no startup fee and asks no retainer for services provided during regular business hours. Many support firms impose large minimum fees or charge in increments of fifteen minutes or longer. Progent's one-minute pricing granularity does away with big bills for fast fixes. Another advantage of granular pricing is that clients won't be inclined to allow simple problems to stay unaddressed until they become big ones. Read more concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Delivered Support
    Progent has developed a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or small service organizations who provide minimal documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports given by each staff member to each client. The practice of detailing and organizing service activity allows more effective support and avoids a variety of common misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom. Learn more about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By educating clients to deal with problems that are within their scope, Progent is able to concentrate on providing high-value skills where Progent faces few competitors. Small companies who utilize freelance service providers or who maintain internal IT personnel gain when Progent transfers information about new technology and proven methodologies to make their networks more robust, protected, and productive. Learn more details about Progent's knowledge transfer services.

How to Contact Progent
If your Billings, Montana business wants to get in touch with Progent about network outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Immediate Online Technical Help
For immediate online help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

© 2002-2019 Progent Corporation. All rights reserved.

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Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive customer relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help promote selling success and offer steady, efficient customer service. Progent can set up the optimal server and communications infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your Bay Area company with a certified MSCRM professional who can show you how to combine Microsoft CRM with your sales or customer support databases.

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ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating complex network management activities, WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, finding devices that need important software patches, or isolating performance issues.

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Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in a solution that gives the maximum level of dependability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are built upon proven virtualization technologies that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

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Progent's support specialists in Apple OS X and Windows technology can show you how to integrate Mac and Windows systems into seamless environments with resource sharing and workgroup functionality. Allowing productive cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Windows and Macintosh consulting makes it possible to offer world class support to businesses that rely on these technologies to maintain their strategic advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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DoubleTake/Carbonite Software publishes a selection of tools designed to provide small and midsize companies a variety of cost-effective solutions for replicating and restoring business-critical workloads such as Microsoft Exchange Server, SQL Server, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small company IT systems to create a high level of availability and business continuity capability at a budget-friendly price.

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With Cisco Catalyst switches for small and medium-sized companies, Cisco enables companies to realize the full advantages of bringing intelligence to their networks. Cisco's switch product line makes it possible to deploy capabilities that make your IT network highly robust to handle real-time needs, scalable to facilitate growth, secure enough to guard confidential information, and capable of differentiating and controlling all traffic to streamline network operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Catalyst switches that make sense for your business. In addition, Progent's CISM and CISA certified security consultants can help you develop a strategic security policy and configure Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.

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Progent can assist businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help you to migrate from an earlier release of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and repair your existing SCVMM environment so you get the highest possible return on investment.

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Progent's CISSP-qualified network security consultants can assist organizations of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity solutions that guard a small business against advanced threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that accommodate local, remote, and mobile clients accessing IT resources distributed across a mix of physical datacenters and public and private clouds.

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Progent can assist you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device management solution or assist you to enhance your current SCCM 2012 ecosystem to support your changing business requirements. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by delivering expertise with related Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.

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Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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Progent can show you how to design, configure, manage, monitor, and repair an efficient Wireless LAN architecture, select appropriate products, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to build a complete wireless system security plan that is well aligned with the security plan for your overall business network.

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Windows Enterprise Directory demands extensive practical experience to configure efficiently across an enterprise. Progentís Microsoft qualified engineers are skilled in designing, deploying, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with residual beta software configuration objects in production Active Directory environments, and fixing failed configurations of Active Directory and AD-associated applications.

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Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to meet your unique business requirements. Progentís Microsoft support experts offer experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting services for secure, company-wide information sharing as well as integration with Customer Relationship Management products.

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Progent's Microsoft-certified engineers can assist your company to streamline desktop PC change and update management by providing expertise with administration solutions like System Center Configuration Manager, Systems Management Server, and WSUS.

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Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and fixing SCOM solutions and can provide companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite technical support to help you to remediate serious problems uncovered by Microsoft SCOM 2012.

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Progent's certified Office and Office 365 consultants can assist companies to integrate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive solution that provides quick return on investment and promotes improved business outcomes. Progent can help you to integrate Office or Office 365 apps with one another and with additional key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to fix compatibility issues with different versions of Office desktop and can provide live online training to individuals or teams.

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Progent provides nationwide urgent help and consulting services for companies who operate Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft Windows technology. Online network consulting provides maximum return for your information technology budget by preserving client productivity and shortening the hours billed for network repair services. Advanced online support utilities and experienced technicians and engineers combine to enable Progent to solve most network issues without squandering time and money by traveling to your location. In the vast majority of cases your network issues can be remediated over the phone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA certified security specialists to help with the toughest system issues.

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The clustering technology incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically redesigned to streamline the deployment, configuration, and maintenance of clusters that offer greater levels of system dependability, security, performance, and flexibility. New or enhanced capabilities include automated cluster verification, easier setup and deployment, unified cluster management, redesigned cluster architecture for maximum uptime, better security and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company evaluate the business benefits of failover clusters, plan and execute a deployment, educate your network support staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and test a business continuity procedure.

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Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's preparedness either to block ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to collect information about your existing AV defense and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective AV and backup/recovery environment that reduces your exposure to ransomware and aligns with your company's needs.

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Progentís fault tolerant system experts provide reliability support, disaster recovery planning, network load balancing, non-stop interoffice connectivity, non-stop Internet connection design, high-availability data center support, and other fault-tolerant operations services to help your small business create a non-stop network for strategic applications. Progent has the experience to design affordable, high-availability systems by deploying the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-location network with a fully mirrored Internet connection and efficient network load balancing.

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Catalyst 2960 Switch IT Consulting
Remote Support

Progent's Cisco-certified CCIE experts can assist your business to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate efficiently from outdated appliances to current devices.

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Microsoft Active Directory Consulting Services
Microsoft AD Engineer

Windows Active Directory demands extensive field experience to configure efficiently across an enterprise. Progentís Microsoft qualified engineers are experts in planning, integrating, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progentís fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in online AD environments, and repair of unsuccessful installations of AD and AD-associated programs.

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Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits such as lower capital costs, savings on operational costs, improved executive focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.

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Les Kent has a 35-year history of effective network integration, business management, sales, and operations. He has shown a knack for developing sophisticated IT solutions while working as a network designer, application developer, project manager, implementation expert, and problem solver for small companies, new ventures, and global corporations.

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Progent can help you to plan and implement an efficient migration from a UNIX-powered information environment to a network powered by Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to guard your information and reduce business disruption by developing an efficient transition plan that preserves your current investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, migration strategy and validation, Microsoft Exchange migration expertise, information and application migration, and server and mass storage migration and economization.

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Progentís Technical Response Center provides nationwide extended hours remote assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-qualified support engineers provide after-hours telephone help and online secure computer connection to isolate and repair network problems quickly and affordably. The scope of IT experience represented by Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to appropriate specialists as needed. For urgent issues, the Technical Response Center tries to answer your call for service within one hour.

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Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Professionals Oakland, CA

Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud readiness, supports the most popular handheld devices, allows one-time sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants have the broad knowledge and experience to resolve the critical technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the business value of your investment in this mission-critical product.

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Cisco's security and remote connectivity solutions for small to medium sized businesses represent a full range of easy-to-administer protection hardware and software to help you protect your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your business objectives.

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Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to assist businesses of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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Progent offers the expertise of RIM BlackBerry-qualified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry technology affordably and effectively, doing away with the requirement for an internal BlackBerry expert and minimizing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online support model, offers small and mid-size businesses an efficient option for incorporating BlackBerry devices and software productively into their IT network.

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Progent can help you in all phases of your migration to Microsoft Exchange 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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When conducting IT projects for corporate customers, Progent follows a structured approach driven by defined milestones in order to meet financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and expert deployment. All phases are recorded to provide a comprehensive description of technical services performed and to help in downstream system support.

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Progentís team of expert programmers, database designers, and program managers can help large businesses to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering database architects and software programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with additional data sources such as Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers experience with web development tools and can assist clients to build, expand, troubleshoot, or port web applications to take advantage of the latest advances in web technology.

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Progent's consultants offer remote and onsite expertise for companies of any size to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified information security consultants can assist you design and verify a security environment for your Skype for Business solution that is compliant with regulatory requirements.

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Progent's Exchange Hosting Support Services offer a world-class data center that features backed-up power and environmental control systems, 24x7 site security and operations center, and failover access to tier-1 Internet service companies. Hosted Exchange servers are set up as virtualized servers for high availability, easy expandability, and rapid recovery. Progent's services include integration with your business network, access to handheld communication products, continual tracking of efficiency and network security, spam protection, patch and service pack control, Help Desk support, daily backup, and comprehensive email administration support.

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Progent's Apple Mac consultants can support the creative aspect of Mac computing by offering help services and education in graphics, sound, and video. Progent's consultants offer expertise in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.

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Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT management, staff, create an enterprise-wide security plan, automate IT management, help with application development, and build and test a disaster recovery/business continuity plan.

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Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft qualified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and transmit email, examine the Exchange global address list, import addresses, synchronize calendars, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage education.

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Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can assist you to design, deploy, and support an implementation of TMG 2010 or ISA Server 2006 on your network that provides the firewall security, performance and ease-of-use that your company needs.

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Progent's Computer Help Desk Outsourcing Services are designed specifically for small organizations who require immediate availability of a Help Desk Call Center with professional telephone support and effective escalation options but who have to operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.

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Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises help for both end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can help you to plan and maintain Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet access points.

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Progent's certified ISA Server consultants have extensive backgrounds developing corporate security designs for information systems with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and deploy an installation of Microsoft ISA Server 2004 that meets your information security needs without restricting your network.

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Progent offers remote and on premises expertise to help you with any phase of BI reporting from troubleshooting or enhancing applications to designing and deploying an advanced BI solution. Progent's management reporting consultants can assist you to maintain your existing BI system, help you to migrate reports and databases from a discontinued reporting platform to a current solution, and provide as-needed online mentoring tailored to your specific needs. Progentís business reporting consultants can provide experience in the leading BI reporting and visualization tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.

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ProSight Next Generation Endpoint Protection Engineer
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Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's specific requirements and that helps you demonstrate compliance with legal and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also assist you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware.

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Skype for Business IM Consulting
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Progent's consultants offer remote and on-premises consulting services for companies of all sizes to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help you to plan a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems such as Cisco UC. Progent's certified information security consultants can assist you design and verify a security strategy for your Skype for Business solution that meets government and industry requirements.

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Progent's Microsoft-certified consultants can help your organization to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and increase worker output by making sure that operating systems and applications stay current, managing licensing, and monitoring resource usage patterns to help you make informed buying decisions. Once your organization is set to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and carry out an efficient move to System Center 2012 Configuration Manager.

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WatchGuard VPN Cybersecurity Organization
Consulting Services for WatchGuard XTM Firewall in San Francisco Bay Area, California

Progent provides consulting expertise for WatchGuard Firewall security products including the WatchGuard XTM and Firebox series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall security appliance that aligns with your security plan and meets your IT budget. Progent can also assist you to integrate WatchGuard Firewall and WatchGuard SSL VPN products with protection products from other suppliers and offer a one-stop source for technical help, education, and security consulting.

Windows Server 2012 IT Outsourcing Santa Monica, CA Outsourcing Firm
Windows Server Essentials and Exchange Professional Windows Server Essentials and Exchange Technology Professional
Wisconsin - Milwaukee, WI, Madison, WI, Green Bay, WI, Kenosha, WI Network Setup Microsoft and Cisco Authorized Expert Wisconsin Networking Help
Yellowstone County Montana Consulting Service Firm for Microsoft Network Exchange Server 2013 System Consulting Services
Exchange 2013 Upgrade Professionals
Exchange 2013 Data Loss Prevention Troubleshooting in Corpus Christi

Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Exchange 2010 and introduces important new features plus a revamped structure. These improvements affect vital facets of IT like manageability, high availability (HA), compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient validation and rollout plan, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange 2013.

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Dynamics GP Software Consultants
Dynamics GP Software Network Engineer East Bay

Microsoft Dynamics GP 2010 financial software is a comprehensive business management and analytics solution that integrates data and processes throughout your company, interfaces easily with other applications, and brings together employees, clients and suppliers unrestricted by time or location. Created for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and manage a reliable, secure server and network environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your business exploit the full power of Dynamics GP/Great Plains 2010.

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Microsoft Windows Network Consulting Service

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