Expert Remote Service for Billings, Montana Networks from World-class Consultants
Small businesses have typically been ignored by large IT support firms. Some small businesses allow themselves to become overly dependent on freelance engineers or small support firms who don't have the size or comprehensive knowledge to respond promptly or effectively to technical crises. Still other small companies turn to mass-market support providers that employ technicians taught to offer standardized solutions to ordinary issues but who are missing the background and technical scope to handle the diversity of configurations and lack of standards typical of small business IT systems.

Progent's proven approach to delivering low-cost and effective network support to small companies has made Progent one of the premiere Microsoft-certified IT service firms in the country. Progent has provided online help to small businesses in every state in the United States (See Progent's customer testimonials).

For larger businesses, Progent can provide co-sourcing and project management support to add to the subject matter expertise of your in-house network support personnel. This can reduce expenses and help meet schedules for big projects like software development, disaster recovery planning and testing, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also offer the services of certified experts to help your company to plan and execute a sensible cloud strategy.

Core Products and Technologies Supported by Progent for Business Networks in Billings, Montana
Progent provides the services of certified experts for all aspects of network technology deployed in small companies and local governments. Products and technologies serviced by Progent's consultants include:

Service Delivery Options for Billings, Montana Businesses
Progent offers a variety of options for providing small businesses with cost-effective IT services for troubleshooting, system architecture, hosting services, and network administration. Progent's paradigm for delivering IT support is built on the Help Desk Call Center structure familiar to big IT support groups. Progent's Help Desk Call Center Support Mechanism ensures fast support, comprehensive service documentation, dependable follow-up, and strict expense monitoring across a range of network support delivery modes that include online troubleshooting, on-premises support, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled online service for Windows, Linux, Apple, and Cisco-based systems in the U.S. and globally. Progent's certified service professionals can assist clients to analyze and fix hardware and software issues without the expense or delay of travel for onsite service visits. The experience of Progent's IT engineers makes it possible to handle the majority of network problems quickly. For the most challenging problems, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-based registration process for first-time customers to address emergency situations and Progent bills by the minute with no startup fees or minimums, so you are invoiced only for the assistance you receive. Specialists available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISSP-certified security engineers. Find out more information about Progent's online network support services.

  • On-site Service
    Progent offers onsite computer assistance for registered clients in larger cities in the U.S. Progent's onsite service personnel can work in tandem with Progent's remote service experts to deliver small and midsize businesses the best of both worlds: on-premises support technicians when you need them as well as the remote expertise of Progent's worldwide team of network engineers, security specialists, and business application programmers. The response time for on-site support visits is usually under 24 hours. There is no sign-up or retainer charge for becoming a Progent customer for on-premises support. Find out more details about how to register for Progent's onsite computer support.

  • Help Desk Call Center
    Progent's Contact Center Services are intended for small and midsize companies who need fast and dependable access to a professional Help Desk with effective telephone support, remote repair capability, and enough technical strength for all needed escalation. Since smaller businesses usually have tight IT budgets and can provide little executive bandwidth for dealing with network support tasks, Progent's Help Desk Call Center Outsourcing Services could be the most efficient way to make sure that business computer networks are always productive. Learn more about Progent's Help Desk Call Center outsourcing services.

  • IT Consulting Expertise
    Progent offers small and midsize companies affordable access to enterprise-class IT professionals who can provide help with vital technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network infrastructure, network protection consulting, fault tolerant network design, virtualization solutions, plus integration, programming and support for business applications including financials, ERP, business analytics, CRM, and office productivity packages. Progent can provide assistance with short-term projects such as office moves and major software migrations, longer term projects like business reporting application development and support, database software programming and administration support, and web design, on-going services including Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for IT infrastructure health monitoring and network administration, or urgent services such as data restoration and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for mission-critical business applications such as Exchange and Microsoft SQL Server in order to provide small and midsize companies with greater levels of reliability, security, and recoverability than is feasible using the type of internal data center that is achievable for the majority of small and midsize businesses. Because Progent utilizes the same data centers that host the gear of many of the planet's biggest IT organizations, Progent can eliminate the cost of creating and managing the systems required for enterprise-class environmental control, electrical failover, and redundant Internet connectivity. For managed applications, Progent can also make sure that patches and service packs stay updated, protection and efficiency is constantly tracked, and systems and data files are consistently archived and available for full and rapid restoration. Learn additional information concerning Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting for the entirety of a small or midsize company's production servers in a setting that not only provides the top level of dependability and scalability but that is also simple for clients to migrate to a different support firm or to bring in-house whenever your circumstance warrants it. Progent's Private Cloud hosting is built around proven virtualization technologies that permit businesses with multi-vendor environments to save significantly on the expense of hardware, system support, and network administration while getting world-class availability and an unparalleled degree of vendor independence. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered package, can support the multi- OS and loosely standardized environments common with smaller companies, and keeps control of the licenses in the customer's hands so that moving to a different virtual host is quick, reliable, and inexpensive. This avoids ending up a captive to a single hosting service while still providing all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent can provide advanced online support services to help companies of all sizes connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid network models that utilize local resources as well as public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience providing advanced consulting support online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight portfolio of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to automate the entire threat progression including protection, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry data security standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, enhance and debug their networking hardware like routers and switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need critical software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top information security companies to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your Progent consultant so that any looming problems can be addressed before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an objective evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management tools available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) environment. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler management, improved compliance with government and industry security requirements, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's ability to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient security and backup environment that aligns with your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental system software and office productivity programs used by most small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also offers help for an increasingly sophisticated array of infrastructure technologies such as PIX and ASA firewalls, switches, routers, VoIP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Premier cybersecurity consultants, CISM-authorized security professionals, CISA-qualified security audit consultants and GIAC-qualified information assurance experts offer a business-wide perspective on system protection and can help with complex security projects such as SIEM solutions to help companies meet business standards and statutory requirements for network information protection and reporting.

The scope and size of Progent's consulting staff bring a powerful set of advantages to customers wishing to maximize the business value of their information system within a reasonable budget. These advantages include:

  • Best Methodology
    Progentís team of Microsoft and Cisco Certified experts average more than a decade of real-world industry experience, in the trenches of IT service, performing a broad variety of IT projects for an extensive array of clients. Each Progent consultant shares a refined collection of personal best practices which are combined into shared best practices standards that Progent teaches its support staff. This ensures that you get not only expert IT skills, but also a consultant with field-tested approaches for fixing actual IT problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Value Pricing
    Progent's pricing policy is to bill for online support and in-person visits per minute. As a result, you are charged exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or emergency support, and Progent does not charge for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no service activation fee and asks no retainer for support services delivered during regular business hours. Many support firms impose large minimum payments or bill in increments of a quarter hour or longer. Progent's one-minute billing granularity does away with king-size bills for quick fixes. An additional advantage of granular billing is that customers are not inclined to allow simple problems to fester until they become major problems. Learn more details about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Network Services
    Progent has developed a comprehensive service reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or local support organizations who offer minimal documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service documentation given by every consultant to each customer. The discipline of detailing and organizing service records results in more effective service and avoids a slew of typical problems such as when a support client is virtually held hostage to a consultant who refuses to release vital service information. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their scope, Progent can focus on offering hard-to-find services where Progent faces little competition. Small companies who work with independent service providers or who maintain in-house support staffs gain when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, protected, and productive. Find out additional information about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Billings, Montana business needs to contact Progent to ask about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or visit Contact Progent.

Fast Online Technical Help
For fast online assistance, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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SQL Server 2016 introduces significant improvements in performance, capacity, data security, availability, mobile computing integration, and integrated BI. New features include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist organizations of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.

Alexandria Network Consult Alexandria, Virginia IT Outsourcing Firms
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Computer Consulting for BDR and Business Continuity Solutions

ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup processes and allows fast restoration of vital data, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data.

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ISA Server Specialist

Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft-based security designs for information systems with many sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT protection requirements without restricting your productivity.

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Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based control and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.

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Cisco has developed a full product line of routers including appliances designed to deliver the protection, performance, and reliability required by organizations from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you support new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.

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If your company does not require emergency remote support but expects to need assistance with your information system in the near future, you can conserve time and money and ensure that the right expertise will be available when you want it by getting in touch with a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or email

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For enterprise project management support, Progent offers the services of veteran IT experts with decades of background in technology management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise customers adhere to leading practices to make sure development or deployment projects are completed on time and within budget.

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Colocation data centers make it possible for businesses to share enterprise-class data centers for housing network equipment that runs critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all facets of your colocation program including selecting and moving to a colo site, designing network architecture, specifying hardware, on-site and remote maintenance, setting up online network administration, and education your support personnel.

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Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop test environments and rollout strategies, tune your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT support, staff, develop an enterprise-wide security plan, streamline network administration, help with creating applications, and generate and test a DR/BC plan.

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Progent's certified Internet Security and Acceleration Server consultants have broad experience creating corporate security solutions for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small business plan and implement an installation of Microsoft ISA Server 2004 that supports your information protection requirements without restricting your productivity.

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Even if your company has a minimal computer services staff and a modest IT budget, your information network can still feature the same high availability and performance that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT consultants, the latest system management software for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital network applications and hardware operating.

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Progent offers affordable online consulting to help your business to design, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past specific technical bottlenecks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent can also provide online and on-premises training to help manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your IT network.

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Progent's Cisco-certified CCIE network consultants can assist your business to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software expertise.

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If you need assistance writing, enhancing, or repairing applications for Windows, Linux, or for the Web, Progentís team of program developers, database architects, and project managers can help ensure you get the project done on time and within your budget. Progent's seasoned software developers can provide affordable and expert online consulting for projects as simple as creating VBA macros for Excel or as challenging as rolling out line-of-business RDBMS applications based on Microsoft SQL Server ,Oracle, or MySQL.

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Progent's Solaris platform consulting experts provide small and mid-size businesses and software developers help with managing and maintaining Solaris environments that operate with Microsoft-powered networks. Progent offers your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise offers you a convenient single consulting firm to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

Indiana Information Technology Consultants Indianapolis, IN Computer Networking
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Progent's Cisco-authorized network engineers can help you create an affordable, 24x7 Internet connection architecture that can deliver 24x7 Internet access through a wide array of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you apply the most current technology for high availability Internet connections to implement a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet availability.

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Cisco Virtual Private Network Technology Consulting
Support and Integration for VPN

Cisco's network security and offsite access technology for small organizations provide a complete line of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit best with your company goals.

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Besides offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training tailored to address your specific needs. Progent's consultants also can help you integrate and maintain a protected, robust server and communications foundation to support your ERP, MRP and accounting applications.

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Exchange 2000 Server Online Support

Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining email systems for companies in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system features security, service continuity, easy access for off-site and mobile users, efficient administrative tools, and seamless integration with telephony. Progent provides expertise and integration services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003, and Exchange 2K. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 Server or Microsoft Exchange 2013 Server.

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Microsoft Office 2000 IT Consulting Group

Progentís IT outsourcing support offerings for small businesses include planning Server 2003, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises troubleshooting, fixing stubborn integration issues, and creating a company-wide security strategy. Progent can help you maximize system availability and throughput via zero-downtime configuration, resilient network topology, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can help with requirements assessment, resource inventory, BOM production, sourcing selection, purchasing logistics, and complete documentation. Progentís IT outsourcing help also includes training for office productivity programs such as Office XP.

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SharePoint Portal Server IT Consulting

Progent's Microsoft-authorized consultants can help you rationalize the business case for deploying SharePoint 2007, consult with you on the most sensible edition of Microsoft SharePoint for your application, provide setup and integration expertise, help you to install Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your off-the-shelf and customized application software to work with SharePoint Portal Server 2007, design a comprehensive security plan that incorporates portal solutions, and provide maintenance and Help Desk support.

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Secure for WatchGuard VPN
WatchGuard XTM Firewall Cybersecurity Companies

Progent offers support services for WatchGuard Firewall security products such as the WatchGuard XTM and Firebox series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall/VPN security product that fits your network security plan and is within your computer budget. Progent can also help you to integrate WatchGuard Firewall and SSL VPN devices with security technology from other vendors and offer a convenient source for network support, training, and security expertise.

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For answers to frequent questions about becoming a consultant at Progent, refer to Jobs at Progent Questions and Answers.

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Support and Integration for Postini

E-Mail Guard is Progent's affordable anti-spam and antivirus managed service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other types of email-borne assaults on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a full suite of web-managed anti-spam and anti-virus services that defuse email attacks before they are able to penetrate the network firewall. Perimeter Manager also allows administrators monitor and control their email application, regardless of server platform, hardware technology, or geographic location.

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ISA 2004 Enterprise Edition Server Professional

Progentís Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT network from attack by outside and internal threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert design and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.

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Solaris Professional

Progent's Solaris platform consulting experts provide small companies and developers support for administering and supporting Sun Solaris environments that coexist with Microsoft-based technology. Progent can give your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of expertise provides you with an easy single source to show you how to create and manage a protected and reliable mixed-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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Citrix XenDesktop desktop virtualization Consulting
Citrix VM desktops Specialists

For Windows desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop solution that improves the business impact of your information system; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to follow industry leading practices to manage XenDesktop efficiently.

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Professionals for Mac Online
OS X Technical Support Consultant Services

Progent provides national online technical support and troubleshooting services for companies who operate Apple macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's engineers offer Mac clients a range of IT services including desktop assistance, migration to the current edition of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad integration and management, or migrating to iCloud services. Remote IT help offers optimum return for your information technology dollar by preserving client productivity and shortening the hours charged for computer repair services. Advanced online access utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In the vast majority of cases your network issues can be remediated over the phone or via a mix of telephone help and online access. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM certified security specialists to help with the most challenging network problems.

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Expert Microsoft Certified SMS Migration IT Consultants
Microsoft Certified SMS Upgrade Technology Consulting

Progentís Microsoft certified consultants offer small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical applications rapidly and reliably to appropriate users, reduce software costs and stay compliant by understanding patterns of usage, enhance Windows security by increasing your awareness of vulnerability and by installing critical updates, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by fully utilizing the management functions incorporated into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including program and hardware inventory.

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Consulting for Online Microsoft Office 365 Training

Progent's virtual classroom webinars offer small businesses the affordability, ease, and versatility of virtual learning plus the proven training methods of expert instructors who use advanced collaboration software to reproduce real-time, participatory learning environments. Progent offers online training for popular desktop applications including components of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Visio: Dynamics business accounting and management information products including Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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Router One-On-One Training Operating System Knowledge Transfer
SCCM 2012 Policy Settings Network Consultant SCCM 2012 Upgrade Help and Support
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Specialist for Macintosh Virus Recovery
Mac and Cisco Security Troubleshooting

Progent's certified security staff can help you secure your Apple Mac environment through professional services including performing security audits, clean up after virus and worm attacks, configuring firewalls, integrating secure remote and mobile access, deploying automated software for protection against viruses, spam, and malware, and creating a comprehensive security plan adapted for the specific objectives of your business information system.

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QTS Colocation Center Services
QTS Sacramento Colocation Center Professionals

The QTS (formerly Herakles) Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now using the QTS data center as a colocation site or if your business is planning on migrating your main or offsite backup system to Herakles/QTS, Progent offers a range of budget-friendly consulting services such as data center relocation, equipment deployment and updates, network optimization, project management, virtual server expertise, offsite network monitoring, automated system administration, application programming, disaster recovery/business continuity planning and testing, data security assessment, and the support of Progent's Test Lab.

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Hybrid cloud solutions Professional
Engineers for Hybrid cloud integration

Progent offers expert online support to help businesses integrate their networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to design and manage cost-effective environments that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine physical resources along with public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience delivering advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.

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MCSE Expert Certified Specialists for Windows and UNIX
Windows and Solaris Remote Support Services

Progent can assist your company to design and implement an efficient migration from a UNIX-powered information system to a network powered by Microsoft Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to preserve your information and minimize productivity discontinuity by developing an efficient transition strategy that protects your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current infrastructure, migration planning and testing, MS Exchange migration support, information and application software porting, and processor and mass storage transition and economization.

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Upgrade Help for Exchange 2003 Server
Exchange 2003 Server Upgrade Configuration

Progent's Microsoft Premier professionals offer world-class support for major deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange installations or updates and can provide local technicians to assist large companies with installations of Exchange Server in the or any region covered by Progent's engineers.

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Progentís IT outsourcing packages provide economical computer support for small organizations. Whether it involves planning system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or building an on-line business application, outsourcing your network engineering services can reduce costs and eliminate risks, permitting IT service expenses to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a secure and robust system foundation for your critical applications based on Windows such as Office XP, Office 2003, and Microsoft Office 2000.

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Specialists for Windows and UNIX
Services for UNIX, Windows

If you are developing UNIX or Linux software in an environment that includes MS Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your field of strategic know-how without the continual hassle of managing your business network. Through the use of automated server monitoring and by providing remote and in-person assistance as your business needs it, Progent offers an economical alternative for maintaining an information system that features high reliability, protection, and performance. Progent's developer support offerings feature comprehensive it outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, 24x7 monitoring services, and Help Desk outsourcing.

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Specialist for UNIX, Windows Professional for Windows and UNIX
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Microsoft Windows 10 Evaluation Consulting Services
Windows 10 Pilot Testing Support Services

Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and on-premises evaluation and upgrade services for Windows 10 available from Progent's consultants include ROI analysis, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management personnel and end users, and ongoing consulting support.

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Progent can help your company to design and implement a smooth migration from a UNIX-based information system to a network powered by MS Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your data and minimize productivity disruption by designing an effective migration strategy that protects your current assets in UNIX application and technology. UNIX-to-Windows transition support services offered by Progent include analysis of existing environment, transition strategy and testing, Exchange migration services, information and application software transition, and processor and media migration and economization.

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VMware NSX Architecture Professionals
Engineers for VMware Site Recovery Manager Migration

VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a consistent runbook for recovering services rapidly following a breakdown. SRM supports centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and manage a disaster recovery solution based on VMware Site Recovery Manager.

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Dynamics GP Power BI Remote Technical Support
Great Plains Migration On-site Technical Support

Progent can help you plan and implement an efficient move to Dynamics GP/Great Plains so that you retain your information, strengthen your protection, enhance your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity interruption by creating and following a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP.

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