Low-cost Computer Support from Microsoft and Cisco premier Professionals for Companies in Billings, MT
By offering world-class know-how whenever you require it, providing specialized expertise for critical applications, providing high-value services such as virtual data center hosting, billing only for help you receive, and requiring no setup or retainer fees for standard services, Progent allows your company to maximize the competitive value of your It system and reduce support expenses. Progent appreciates that information system protection, reliability, and performance are as important to small businesses as to major enterprises but that smaller organizations lack the economy of scale to invest aggressively in computer networks and in-house support staffs. Progent's basic value proposition is that no IT consulting firm can equal Progent's capability to provide the IT support your company requires whenever you need it and at prices you can justify.

For mid-size and large companies, Progent offers co-sourcing and project management support to reinforce the skills of your internal network support staff. This can save money and minimize technical risks for big IT initiatives like application design and development, business continuity planning and testing, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also provide access to accredited consultants to help your business to design and execute your cloud strategy.

Primary Technologies Serviced by Progent for Business Networks in Billings, Montana
Progent's team of world-class engineers offers assistance for virtually all aspects of information systems used by businesses of all sizes. Technologies supported by Progent in Billings include:

Support Delivery Options for Billings, Montana Companies
Progent offers a variety of options for providing small businesses with affordable computer services for technical support, consulting, and network administration. Progent's paradigm for delivering IT support services is based on the Help Desk Call Center structure familiar to big IT support organizations. Progent's Helpdesk Support Mechanism ensures fast response, thorough service records, consistent follow-up, and tight expense monitoring for a range of network support delivery modes that include remote troubleshooting, in-person support, and top-tier consulting.

  • Remote Service
    Progent's Technical Response Center offers urgent and scheduled online assistance for Microsoft Windows, Linux, Apple, and Cisco-based systems in the U.S. and worldwide. Progent's seasoned service experts can assist clients to troubleshoot and fix hardware and software issues without the cost or delay of travel for onsite service visits. The experience of Progent's network engineers makes it possible to handle the majority of IT problems rapidly. For complex issues, Progent's depth of expertise allows the support team to escalate trouble tickets to world-class specialists. Progent offers a convenient, web-based registration procedure for new customers to address emergency situations and Progent bills by the minute with no startup fees or time minimums, so you pay only for the assistance you get. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISM-certified security engineers. Find out more information about Progent's online computer support services.

  • Onsite Support
    Progent provides on-site technical support for signed-up customers in major metropolitan areas in the U.S. Progent's onsite service technicians can work in tandem with Progent's online support engineers to deliver small and midsize companies the optimal solution: on-premises support technicians when you require them as well as the on-line expertise of Progent's seasoned team of IT consultants, security specialists, and business application programmers. The response time for on-site support visits is typically under 24 hours. There is no start-up or retainer fee for registering as a Progent customer for onsite support. Learn more details concerning how and why to sign up for Progent's onsite computer support services.

  • Phone Support
    Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all facets of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent provides service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. For details, refer to Online Help Desk Services for Small Businesses.

  • Help Desk Sharing Services
    Progent's Help Desk sharing services allow your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's roster of certified technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around the top PSA tool for managing service requests, ticketing, ownership, status tracking, and metrics. For details, see Progent's Co-managed Help Desk services.

  • IT Consulting Expertise
    Progent provides small and midsize companies budget-friendly availability of enterprise-class consultants who can deliver help with critical products and technologies including Microsoft Windows Server 2022 planning and integration services, Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network design, consulting support for Horizon3.ai's NodeZero PEN test products, company-wide network security consulting, fault tolerant network design, virtualization solutions, plus integration, programming and support for small business software such as financials, operations, management reporting, sales automation, and productivity suites. Progent can help with one-time projects including office moves and massive software migrations, extended projects such as customizing an older ERP system to a current Microsoft Dynamics or Dynamics 365 package, relational database application programming and DBA services, and web design, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure health monitoring and system administration, or urgent services like disaster recovery and virus cleanup.

  • Infrastructure Guidance for an At-Home Workforce
    Progent can help small and medium-size companies to design, configure and debug the network infrastructure for a remote workforce. Aspects of network infrastructure where Progent's experts offer support include secure and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure (VDI) platforms, router integration, Wi-Fi LAN design and implementation, and reliable Internet connectivity. To learn about Progent's infrastructure consulting services for telecommuters, refer to network infrastructure expertise for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting services for all of a small or midsize company's servers in a setting that not only provides the top level of fault-tolerance and expandability but that is in addition easy for clients to migrate to another service provider or to bring internally whenever your business situation warrants it. Progent's Private Cloud hosting service is built around proven virtualization technologies that allow small businesses with multi-vendor networks to save significantly on the expense of capital equipment, system maintenance, and network management while achieving world-class availability and an unprecedented degree of vendor independence. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally administered service, can handle the mixed- OS and loosely standardized environments common with small companies, and keeps control of the software licenses in the customer's hands so that moving to a different virtual system is fast, safe, and affordable. This avoids becoming a prisoner of a specific hosting service while still providing all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting Services
    Progent offers advanced online support services to help companies of any size integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure planning and integration consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the complete malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital data, apps and VMs that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management activities, WAN Watch can cut hours off common chores like network mapping, expanding your network, finding appliances that require critical updates, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading data security vendors to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that any looming issues can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to get an objective evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with government and industry security requirements, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and less downtime. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The interview is intended to evaluate your organization's preparedness either to block or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective AV and backup/recovery system that aligns with your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Alternative for Billings, Montana Small Businesses
Progent's size, breadth of technical expertise, and familiarity with enterprise IT consulting enable small and midsize companies to sidestep the pitfalls associated with over dependence on small service organizations or individual engineers.

Working with Progent enables your company to:

  • Prevent Over Dependence on Freelance Support Consultants
    For network support, smaller businesses sometimes depend heavily on freelance consultants. Though individual service engineers carry lower overhead than larger support organizations and can afford to charge apparently smaller fees, individuals are occasionally spread too thin to react quickly to critical problems. If an independent consultant is occupied with different customer, sick, on travelling, or in class, the absence of backup personnel may require your company to wait for help during an emergency. As your small business expands, network downtime or problems with critical programs get more expensive. The dollars you believed you were saving on an independent consultant can evaporate quickly due to lost output. Also, when freelance engineers encounter unfamiliar problems, the unavailability of a large engineering group to fall back on for advice requires them to learn on the job while your organization winds up footing the costs for their continuing education.

  • Gain Access to Experts in Advanced Information Technology Issues
    The majority of small service organizations or freelance engineers who concentrate on small company IT support may excel at providing routine solutions but lack the background to deal efficiently with complicated IT infrastructures that have a variety of platforms, many sites, Voice over IP implementations, remote workers, integrated financial and operational applications, eCommerce, and specialized line-of-business software. Progent's experience with global enterprises and Progent's extensive team of specialists can be valuable to your business because enterprise environments are by nature complicated, support issues demand thorough knowledge in many technical disciplines, and reaching a high level of stability, reliability, and protection requires enterprise-tested processes.

  • Build a Firm Foundation for Seamless Growth
    Small companies typically start with an IT system implemented on a tight budget. Lacking a carefully designed architecture, a series of band-aid fixes often get thrown onto of a tenuous structure. As a business evolves, stability and expandability problems can undermine the success of the business. Such environments need thorough evaluation, smart business planning, and in-depth expertise to migrate to an IT environment that can act as the solid foundation to handle current business needs and support future growth.

  • Partner with Solution Providers, Not Product Vendors
    Smaller companies require guidance and education to navigate through an increasingly complex maze of technology options offered for enabling growth and improving efficiency. Businesses do not need an IT consultant or service organization that tries to promote products. Progent avoids conflicted motives by not reselling hardware and software. Progent provides services exclusively. This permits Progent to align technical services with the genuine interests of clients. Mixing IT consulting and product reselling can lead to a situation where the proposed solution is based on a preselected vendor instead of being driven by the actual needs of a small business.

How to Contact Progent
If your Billings, Montana business needs to contact Progent about network outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.

Fast Online Network Support
For immediate online technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

  • .NET VBA Coding .NET Software Integration

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    At Home Workforce Infrastructure Network Consulting

    Progent can assist small and medium-size businesses to plan, configure and debug the network infrastructure to support at-home workers.

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    Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the basis for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET products included with Small Business Server 2011 requires a network support expert with real-world background designing and building seamless, end-to-end business technology environments. Progent's Microsoft SBS Server professionals have an average of more than a decade of background supporting business networks founded on Microsoft products. This background assures you success in installing, administering, and maintaining network environments that include the Microsoft Small Business Server package of servers and productivity software.

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    System Center Configuration Manager automates application and device deployment at scale, centralizes compliance settings control, inventories network resources, guards against corporate data leakage, performs health monitoring, allows safe self service, and delivers a single control mechanism for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help your organization with any aspect of planning, implementing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid networks.

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    Dynamics GP Great Plains Software Consultant Services

    Progent's Microsoft certified consultants provide a range of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and corporate management tool based, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Dynamics GP family, provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP is easy to install and configure, and with its segmented approach you can purchase only the functions you currently need, with the ability to expand clients and increase functionality when necessary. Progent's Dynamics GP/Great Plains Software support engineers can help you deploy, customize and manage Microsoft Dynamics GP 2010 and also older versions of Microsoft Dynamics GP/Great Plains.

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    Microsoft Experts On-site Support SharePoint Server 2019

    Progent's Microsoft-certified experts can help you evaluate the business case for deploying Microsoft SharePoint Server 2007, advise you on the most sensible edition of SharePoint Server for your application, provide configuration and deployment expertise, help you to install Microsoft SQL Server as a supporting database manager, improve your network integrity, integrate your off-the-shelf and custom application software to operate with Microsoft SharePoint Server 2007, develop a comprehensive security plan that incorporates portal solutions, and deliver maintenance and Help Desk support.

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    Microsoft Expert Exchange 2013 EAC Computer Consultants

    Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a revamped architecture. These improvements affect key facets of IT like manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, create an efficient test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.

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    Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it simpler to install system images, control mobile computers, and run management utilities. In addition to alerting you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower cost and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you define efficient procedures and standards to manage PDAs and intelligent mobile phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that includes policies, processes and IT products to keep your IT network safe.

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    Progent can help your IT team to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that combine physical IT assets along with one or more public cloud services. To help you to incorporate cloud services with networks, Progent can provide a variety of cloud migration support services that include Azure hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background providing high-level consulting support remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.

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  • Cybersecurity Pen Testing Security Services
    Cybersecurity Tech Services Cybersecurity Pen Testing

    Stealth penetration testing is an important component of any overall network security plan. Progent's security professionals can perform thorough penetration tests without the knowledge of your organization's in-house network support resources. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion detection warnings and event history analysis are correctly set up and actively observed. Progent can provide continuous autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, skipped patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks common to modern strains of ransomware.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • IT Services for Service Firms Online Help Technical Consultant Expertise for IT Service Firms
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  • Dynamics GP System Update Planning Consultancy
    Microsoft Dynamics GP System Upgrade Planning Services

    Progent has delivered support for Dynamics GP and Great Plains software for more than two decades and Progent has provided integration, customization, training, and troubleshooting services since the platform's debut. Progent can provide top-tier support for upgrading out of date Dynamics GP ERP systems. Progent can assist you to plan, validate, and carry out a cost-effective migration from a an outdated release of GP to the latest version of Dynamics GP.

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  • Lync Server 2013 Back End Server Consult Microsoft Lync 2013 Engineer
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  • Technology Consulting Server Management
    Online Support Services Server Management

    By using virtual server technology, companies can run many virtual servers on a single actual server. Virtualization technology enables businesses to gain all the advantages of server isolation, while avoiding the costs that goes with purchasing extra server hardware. Virtualization is also the critical technology for building private clouds, which offer major benefits including lowering the costs of capital equipment, facilities, and administration while enhancing information protection, network availability, and disaster recovery. Other important server management options include server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's certified server management specialists can help you with all aspects of server consolidation and administration to enable your company to contain costs and conserve time.

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  • 24/7 Cisco firewall IPS IT Services
    Adaptive Security Device Manager IT Consultant

    Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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  • Microsoft Azure hybrid cloud integration Professionals Expert Microsoft Certified Enterprise hybrid cloud Specialists

  • Microsoft GP/Great Plains Remote Support Services
    Microsoft Dynamics GP Remote Support Services

    important characteristics of Dynamics GP/Great Plains software include a modular design that allows you to license just the functionality you need, a standardized foundation built on Microsoft technologies to protect your investment and provide a highly interconnected environment, advanced reporting capabilities that permit you to monitor all operations, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate data, the ability to process information from virtually any database or desktop application into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to develop custom applications. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer expert GP support professionals to help you convert the advanced features of Dynamics GP/Great Plains accounting into a high-value business management solution.

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  • Microsoft Certified Expert Live Communications Server 2007 Technology Professional Services Live Communications Server 2007
  • Microsoft Experts MS Windows Small Business Server Computer Consultant MCSE Expert Certified MS Windows Essential Business Server Remote Support Services
  • Urgent Network Networking Company
  • Microsoft Experts Online Consulting ISA Server 2006 Internet Security and Acceleration Server 2006 Remote Consulting
  • Microsoft Experts SharePoint Integration Services Windows SharePoint Services Remote Consulting
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  • Microsoft Teams PSTN integration Consultant Services Microsoft Teams and AAD Sync Consult

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    Cisco Experts Specialists Catalyst 9100 Series Access Point

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP experts offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.

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    Progent's experienced ransomware recovery consultants can assist you to restore an IT network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky.

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  • Microsoft Windows 7 Upgrade Help and Support Windows 7 Evaluation On-site Support
  • Microsoft and Cisco Certified Professional School District County Government Exchange Consultant

  • Access Report Contract Programming
    Custom Excel Designer

    For custom application creation, Progent can supply programming experts to write line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to build company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    Cisco Certified Network Associate (CCNA) Technology Consultants

    Progent offers clients the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent believes that clients deserve to know that their computer service providers have accredited testing as well as broad real-world backgrounds so that Progent's clients can engage Progent's service with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor help than is offered to uncertified consultants, allowing Progent to deliver clients a better level of computer service. In other cases, major credentials such as CISA or ISSAP for network security can help corporate customers to demonstrate compliance with regulatory demands by using the assistance of recognized IT experts.

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    Progent's Microsoft certified Consultants provide three service programs to help mid-size and large organizations create a cost-effective and successful internal Network Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help companies sift through the various top level Help Desk application programs available and decide which products may be too costly, lack key functions, or align badly with your organization's corporate culture. Progent also offers temporary staffing for organizations who want to reinforce their in-house Help Desk team for special projects or to substitute for absent or indisposed personnel.

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  • 24x7x365 Azure and Dynamics GP Expert Development
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    Progent's consultants can assist you with any stage of Azure cloud migration including needs analysis, readiness evaluation, system design, pilot testing, deployment, automated management, performance optimization, software license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help your IT staff to configure and troubleshoot firewalls and VPN connections so your clients can securely access to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that transparently combines physical datacenters with Azure-based services.

  • Onsite Technical Support Remote Employees VoIP Offsite Employees IP Voice Computer Consulting
  • PC Desktop Small Office IT Consultant Microsoft and Apple Mac Desktop Design Companies
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  • ProSight Active Security Monitoring Consultants ProSight Endpoint Protection Remote Troubleshooting
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  • Progent's Management Integration Firm Software Support Progent's Management Team
  • Remote Professionals Microsoft Exchange 2003 Upgrade Exchange 2003 Server Migration Consultants
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  • Remote Technical Support Hornetsecurity Altaro 365 Total Backup After Hours Hornetsecurity 365 Total Backup Online Support Services

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    IT Service Microsoft Sharepoint Server 2013

    Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can help you design, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.

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  • ISSAP Certified Security Consultants
    Top Rated ISSAP Certified Security Architecture Professional

    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of thorough examination and significant experience with information security design. ISSAP consultants possess in-depth knowledge of access control mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your business with all aspects of architecture security.

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    Immediate Cybersecurity Penetration Testing Testing

    Stealth intrusion checking is an important component of any overall network security strategy. Progent's security professionals can run extensive penetration tests without the knowledge of your company's in-house network support staff. Unannounced penetration checking shows whether current security monitoring systems such as intrusion incident alerts and event history analysis are properly configured and consistently observed. Progent can implement ongoing automatic penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and dangerous product defaults can be chained together by hackers into the multi-front attacks common to the latest variants of ransomware.

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  • Expert Microsoft Certified Threat Management Gateway 2010 Network Consulting
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    Forefront Threat Management Gateway is based on the proven security technologies of Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that delivers a one-server platform for an array of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides advanced web security reporting capabilities, permits customized reporting powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft engineers can help you to design and carry out test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also help you to migrate smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's Microsoft certified consultants offer a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis tool based, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its segmented approach you are able to purchase only the capability you currently require, with the option to add clients and increase capabilities when necessary. Progent's Dynamics GP/Great Plains support engineers can show you how to install, customize and administer the latest release of Microsoft Dynamics GP or upgrade smoothly from an older release.

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  • Short Term Staffing Support Outsourcing Top Rated Microsoft and Cisco Certified On Demand IT Staffing Services IT Consultants

  • iPhone and Dynamics CRM integration Integration Support
    After Hours iPhone DNS Remote Troubleshooting

    Progent offers affordable remote assistance to help your business to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and efficient network infrastructure that is best suited to your computing model. Progent also offers remote or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the strategic value of your IT system.

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    24/7 Aironet Wave 2 Wi-Fi AP Online Support Services

    Progent's Cisco CCIE wireless network infrastructure experts can provide online or onsite integration and debugging services to help you to plan, configure, upgrade, tune, administer and debug Aironet wireless access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to work with your specific office layout, building structure, and expected network traffic.

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    Progent's Help Desk Call Center outsourcing and co-sourcing services help businesses to reduce costs and enhance productivity.

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    Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of modern cybersecurity features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that include local offices, data centers, private clouds and public clouds.

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    Fortinet next-generation firewalls are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet security appliances to protect your digital resources at the network edge, within the data center, at branches, and in the cloud.

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  • WLAN controller Onsite Technical Support 2500 Wireless Controller Support and Integration
  • Windows 7 Migration Small Office Network Consultant Windows 7 Upgrade Consultancy
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  • Windows Server 2022 and SCVMM Remote Support Services Windows Server 2022 with Linux Technology Consulting Services
  • Windows Server Essentials Remote Web Access Consult Windows Server Essentials and Microsoft 365 Services

  • SQL 2008 Reporting Services Contract Programming Firm
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    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end applications that can give your company a significant competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.

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