Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were once among the most successful products for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent offers Birmingham, Alabama businesses the expertise of BlackBerry-certified professionals who can help businesses to manage their BlackBerry environments or migrate smoothly to a more popular mobile platform.
As the complexity of small company networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses frequently turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and effectively, doing away with the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, gives small companies a budget-friendly solution for incorporating BlackBerry technology productively into their information network.
Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize wireless applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and safely.
Integration Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool enables Exchange, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted during transit to provide maximum data protection. BlackBerry BES Server also streamlines a wide variety of key management jobs that span from smartphone setup and upgrades to wireless security and high availability.
Progent's BlackBerry-certified consultants can help you use RIM BlackBerry Enterprise Server to perform basic jobs like:
- Deploy and manage applications
- Plan device, program, and policy updates
- Update BlackBerry device firmware wirelessly
- Control user and group settings with BES Server's vast library of policies
Progent's BlackBerry-qualified engineers can also help your company to utilize BlackBerry BES Server to implement important tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:
- Configure and manage BlackBerry's fault-tolerant architecture using virtualization
- Install BlackBerry smartphones remotely
- Establish custom management roles
- Monitor and analyze the integrity of your BlackBerry system
How Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified service professionals can also assist your business to troubleshoot a broad range of issues concerning synchronization, device recognition, email reconciliation, web access, mobile connections, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a leader in delivering nationwide online consulting services for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support costs at a minimum and, by handling issues quickly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements assessment, solution design, installation planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to determine which management model and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions about alternatives for software versions, server hardware and mass storage, network design, and application set up.
To maximize system security, Progent's BlackBerry-certified consultant can assist your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-qualified security specialists to run network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
In order to contact Progent about consulting support for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.