Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular products for achieving mobile connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent offers Birmingham, Alabama businesses support from BlackBerry-qualified consultants who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for companies of all sizes, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations frequently turn to external support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their IT network.
Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.
Consulting Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry wireless handsets, providing a single solution for controlling key tasks like smartphone deployment, upgrades, and retirement while also providing a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Exchange Server, Novell GroupWise, or Lotus messaging servers and BlackBerry users and supports wireless synchronization.
BES Server features a wealth of security capabilities beginning with automatic data encryption of information sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in selecting degrees of security to match the special requirements of your company's network. Progent's BlackBerry authorized engineers can help your company to select advanced security features and enable them remotely. Samples of these wirelessly selectable security features are:
- Lock down a BlackBerry smartphone
- Erase data from a missing BlackBerry device
- Disable Bluetooth functionality
- Activate internal defenses against malicious attacks
BlackBerry BES Server also offers versatility in selecting mechanisms to prevent BlackBerry users from loading or running unsafe or unauthorized software. Progent can help you to select blocking techniques such as:
- Specify exactly what applications are allowed on the device
- Prevent external applications from allocating non-volatile memory on the BlackBerry smartphone
- Determine what resources third-party applications can use on the device
- Limit the kinds of access third-party software running on the BlackBerry device can initialize
- Prevent all external applications from being installed or run on the BlackBerry device
How Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified service professionals can in addition assist you to troubleshoot a wide array of issues concerning synchronization, handset recognition, email consistency, web access, mobile connections, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote technical assistance for small office networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support costs low and, by solving issues quickly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help you to define and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
To contact Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.