Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular products for achieving mobile access to messaging, scheduling, web programs, and other vital business data. Progent can provide Birmingham, United Kingdom businesses support from BlackBerry-certified consultants who can assist companies to manage existing BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the standard for businesses of any size, effective integration and support of BlackBerry solutions has grown increasingly challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations often resort to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry-based environments economically and efficiently, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, coupled with Progent's proven remote service delivery model, gives small businesses an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT network.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined management tools so you can monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize mobile software, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered quickly and thoroughly.
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Progent offers consulting services and onsite technical support throughout Alabama.
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BlackBerry BES Server Integration Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure source for integrating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to access Microsoft Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for applications like calendars, address books, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers with BlackBerry smartphones have push-based connectivity with Exchange email as well as to IM-capable applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can assist you to design, configure, and support BlackBerry BES Server so that you optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining mobile workers.
How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can in addition assist your business to troubleshoot a broad range of issues associated with synchronization, handset detection, email reconciliation, web access, mobile connectivity, IM, workstation software configuration, and Desktop Redirector.
As a leader in delivering countrywide remote support for small office IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by resolving problems promptly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, configuring wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also show you how to use administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist your company to define and install sensible security configurations.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about engineering assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.