Consulting Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most popular solutions for maintaining mobile connectivity to messaging, calendars, web programs, and other critical business information. Progent offers Birmingham, United Kingdom companies support from BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a current mobile solution.

As the sophistication of small company networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the standard for companies regardless of size, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often resort to external support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry environments affordably and efficiently, eliminating the need for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry technology seamlessly into their IT network.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and control BlackBerry devices throughout your business, define security policies that make sense for your company, customize mobile applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange Server, Lotus, or Groupwise clients to transmit and receive emails that stay encrypted during transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a broad variety of crucial management tasks that span from BlackBerry deployment and upgrades to wireless security and high availability.

BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-premier engineers can help you use RIM BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control user settings with BlackBerry's vast selection of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Configure and support BlackBerry's high-availability infrastructure using VMware
  • Install BlackBerry devices wirelessly
  • Establish specialized management roles
  • Automatically track and analyze the health of your BlackBerry system

Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For businesses in Birmingham, United Kingdom who want fast and affordable help from a qualified BlackBerry consultant, Progent offers effective remote assistance from a veteran support staff who have delivered network solutions to organizations in each state in the United States. (See Progent's customer testimonials.)

Remote support eliminates travel costs and enables specialists to resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and offer professional support in areas such as troubleshooting synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help your company to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Exchange Server data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements assessment, solution design, roll-out strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software editions, processors and mass storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry expert can help you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Certified Professional
In order to ask Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Cisco's wireless IP phones are hardened Wi-Fi devices intended for workers who are on the move within campus, warehouse, retail or other environments where IT management requires user endpoints that offer more administrative control, data security and ruggedness than is achievable with the BYOD style of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize many key pieces of your Wi-Fi environment including APs, routers and switches, wireless LAN controllers, and call management tools. Progent's certified consultants can provide remote and onsite assistance to help your organization build and maintain a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

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    Progent offers Windows Cluster Server expertise to help your company implement high availability server clusters designed to deliver 24x7 operation. Windows cluster servers for zero-downtime networks include Windows Cluster Server, SQL Server Cluster, and Exchange Cluster. By assisting you t build high availability clustered server environments around Windows Server Cluster 2003, Progent's Premier Windows engineers make sure that your high availability clustered servers are configured to maximize the business value of your IT system.

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    Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the value of Microsoft Exchange 2010 for your business and can assist your IT staff to design and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by improving your workers' efficiency, cutting the expense of equipment and support, streamlining administration, and consolidating your vital communications platforms.

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    Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and include centralized management of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to build and centrally manage network environments that include local offices, data centers, and cloud resources.

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    Progent provides live online training for a range of desktop apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training offers the advantages of conventional in-person instruction, such as immediate interaction between clients and trainers, but avoids the expenses of transportation and the hassle of trying to synchronize the availability of many students. Available to single students or classes of all sizes, Progent's live online instruction allows the teacher to run the seminar from an online office and the students can be spread throughout a campus or across the country. Virtual learning utilizes proven learning aids like broadcast white boards, real-time questions, and shared desktops. Sessions can be short and targeted to specific topics or extended in duration and wider in coverage.

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    Progent offers several network security packages intended to provide larger enterprises an objective and thorough network security evaluation from a group of premier security consultants. All Progent's network security assessment bundles feature a suite of procedures including automated scans from inside and from outside the corporate firewall, expert interpretation of results by accredited security consultants, creation of a paper documenting the findings, plus a live concise executive summary and an in-depth interactive review for internal network engineers.

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    Progent's Cisco-Certified technology experts offer professional PIX Firewall support services encompassing design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and secure access services. Ranging from small, easy-to-install desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy combination of protection, speed and availability for information environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management solutions. Progent's Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent can help you to design a migration to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.

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    Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are in keeping with your business needs.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds helping small organizations to reduce network downtime by offering affordable online consulting services for disaster recovery/business continuity planning, high-availability network design, backup/restore systems, and transparent system maintenance. Progent's business continuity experts can assist your company to develop and test a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery specialists can assist you to architect, deploy, and support resilient technologies including redundant Internet connectivity, virtualized servers, clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.

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    Progent offers businesses of all sizes world-class IT remote or on-premises consulting for information systems based on Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also offer security consulting for companies ranging from the small office to the global enterprise.

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    Progent's expert support team can help you design and deploy a smooth in-place Exchange Server 2003 migration plan that avoids productivity disruption, reduces ongoing support demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.

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    ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital files, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data.

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    Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Exchange Server 2007 that are best aligned to your business goals.

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    Progent's non-stop interoffice connectivity and 24x7 system connection engineers can help small companies create zero-downtime Interoffice connectivity by means of redundant networks featuring automatic failover. Progent's CCIE engineers can plan and deploy fault tolerant Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical non-stop interoffice connectivity.

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