Consulting Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless PDAs were once one of the most successful solutions for achieving mobile connectivity to email, scheduling, web-based programs, and other critical business data. Progent can provide Birmingham, United Kingdom businesses support from BlackBerry-premier experts who can help companies to manage existing BlackBerry environments or transition efficiently to a more popular mobile solution.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry solutions has grown more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations often turn to outside consulting firms who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small companies an affordable solution for integrating BlackBerry products seamlessly into their IT network.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and support BlackBerry devices throughout your company, define security policies that are right for your company, develop custom wireless applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Integration Support for BlackBerry Enterprise Server
RIM's advanced solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted in wireless transit to ensure optimum data protection. BES Server also simplifies a broad selection of crucial administrative tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-premier engineers can help you utilize RIM BlackBerry Enterprise Server to do routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Control user settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry Enterprise Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's fault-tolerant architecture using VMware
  • Install BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Automatically track and report on the health of your BlackBerry solution

Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also assist your business to resolve a broad range of issues associated with synchronization, device detection, messaging consistency, web access, wireless connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in providing nationwide online help for small business networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support costs low and, by solving issues promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help your company to define and implement sensible security configurations.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
To contact Progent about professional expertise for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.



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    Small to middle size businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progentís Microsoft Premier network consulting experts. With Progent's affordably priced network service programs, small organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small business networks world-class availability, protection, and productivity.

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