Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once among the most successful solutions for achieving mobile connectivity to email, calendars, web applications, and other vital business data. Progent can provide Birmingham, United Kingdom companies the services of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a more popular smartphone solution.

As the complexity of small business IT technology has increased, and as the need for enterprise-class security, reliability, and recoverability has become the standard for organizations regardless of size, successful deployment and support of BlackBerry solutions has become more difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small businesses frequently turn to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support model, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their IT network.

Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Integration Support Services for BlackBerry BES Server
RIM's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool allows Microsoft Exchange Server, Lotus Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted in wireless transit to provide optimum data protection. BlackBerry BES Server also simplifies a wide selection of critical management tasks ranging from BlackBerry deployment and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry BES Server to do basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry smartphone software wirelessly
  • Control user and group configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified engineers can also assist you to use BlackBerry Enterprise Server to implement key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BlackBerry's fault-tolerant infrastructure based on virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized management roles
  • Monitor and report on the overall health of your solution

Expert BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized BlackBerry support specialists are accessible by phone to deliver prompt technical help to businesses in the Birmingham region or throughout United Kingdom. Progent's experienced remote consulting experts have helped businesses solve network issues and reduce support costs in every state in the U.S. and built a substantial base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide online assistance for a wide selection of technologies associated with BlackBerry products such as synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Major BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements assessment, system design, installation planning and execution, performance optimization, configuration of a high-availability environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which management approach and equipment match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, server hardware and mass storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's Cisco-certified CCIE network consultants can help your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.

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    Progent's Microsoft consultants offer advanced expertise in implementing, managing and debugging any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad variety of affordable online consulting services following proven best practices to help businesses of any size to get all the benefits of this powerful platform. Services available from Progent include solution design, installation and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.

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    System Center 2016 delivers major improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; unified management of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.

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    Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can help you install Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and send messages, search the Exchange global address list, copy addresses, sync up calendars, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also offers customized onsite Entourage training.

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    Progent provides national online technical support and consulting services for businesses that operate Apple Mac environments or whose IT systems include a mix of macOS and Mac OS X with Microsoft technology. Progent's engineers offer macOS and Mac OS X clients a range of IT services such as desktop assistance, migration to the latest version of OS X from other earlier versions of Mac, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or moving to iCloud. Remote IT help offers optimum leverage for your information technology dollar by extending client productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote support tools and skilled technicians and engineers allow Progent to handle most network problems without wasting time and money by traveling to your location. In most of situations your IT problems can be remediated over the phone or via a combination of telephone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to help with the most difficult network issues.

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    Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that seamlessly combine physical IT assets as well as one or more cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud integration support services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.

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