Consulting Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile PDAs were once among the most popular solutions for maintaining location-independent connectivity to email, calendars, web-based programs, and other critical business information. Progent offers Birmingham, United Kingdom companies the services of BlackBerry-premier professionals who can help businesses to manage their BlackBerry deployments or migrate efficiently to a more popular mobile solution.

As the sophistication of small company networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become more difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses often resort to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's proven online support capabilities, gives small companies an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and control BlackBerry smartphones across your company, recommend security policies that are right for your business, customize wireless software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that are encrypted during transit to ensure optimum security. BlackBerry Enterprise Server also simplifies a broad selection of critical management tasks that span from BlackBerry setup and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-premier consultants can assist you to use BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry smartphone firmware remotely
  • Manage user settings with BES Server's extensive library of IT policies

Progent's BlackBerry-premier consultants can also help you to utilize BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant infrastructure based on virtual servers
  • Deploy BlackBerry devices wirelessly
  • Establish specialized management roles
  • Automatically track and report on the overall health of your system

Progent's Online BlackBerry-certified Support is Quick and Affordable
For companies in Birmingham, United Kingdom who need fast and affordable access to a certified RIM BlackBerry consultant, Progent provides effective remote help from a seasoned support staff who have provided IT solutions to organizations in every state in the country. (See Progent's client testimonials.)

Online support eliminates travel costs and enables specialists to resolve problems rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry technologies and offer professional support in areas such as fixing synchronization issues, deploying BlackBerry BES Server, and designing a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's certified service professionals can also assist you to troubleshoot a wide array of problems associated with synchronization, device detection, email consistency, web access, mobile connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small company IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support expenses low and, by dealing with issues promptly, maximizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation problems, registering and removing BlackBerry device users, setting activation passwords, implementing wireless program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and assist you to select and install appropriate security configurations.

Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.

Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
If you wish to contact Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.



An index of content::



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    Progent can assist businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you avoid the common errors small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.

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  • Progent's Microsoft and Cisco premier computer consultants offer advanced help with a wide array of technologies and can deliver that assistance remotely anywhere in the U.S. or in person in select cities throughout the country and anywhere in California. Progent offers online support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a combination of Windows and UNIX-family platforms. Progent also offers the help of Cisco CCIE network engineers for the toughest connectivity issues, as well as the the assistance of CISA and CISSP-accredited security engineers to assist with complex security planning and problem solving. Progent has provided remote troubleshooting to companies in all 50 states in the U.S.

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    Altaro VM Backup software offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.

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