Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile smartphones were at one time among the most popular products for maintaining mobile access to messaging, calendars, web programs, and other critical business information. Progent can provide Birmingham, Alabama businesses the services of BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and recoverability has become the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry solutions has become more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often turn to external consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small companies an economical alternative for integrating RIM BlackBerry technology productively into their business information network.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you track and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry wireless handsets, providing a centralized solution for controlling key tasks such as smartphone installation, updates, and deactivation while also offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange Server, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry handsets and allows wireless synchronization.

BlackBerry Enterprise Server Configuration Support

BlackBerry Enterprise Server provides a wealth of security capabilities starting with automatic data encryption of information sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great flexibility in adjusting levels of protection to meet the specific requirements of your company's environment. Progent's BlackBerry certified consultants can assist you to select advanced security features and enable them wirelessly. Samples of these wirelessly selectable security settings are:

  • Lock down a BlackBerry device
  • Wipe data from a missing BlackBerry device
  • Lock out Bluetooth
  • Enable internal defenses against malware

BlackBerry BES Server also offers flexibility in determining ways to prevent mobile users from loading or running unsafe or prohibited software. Progent can help you to select blocking processes such as:

  • List exactly which applications are permitted on the device
  • Prevent third-party software from allocating non-volatile storage on the smartphone
  • Determine which resources third-party applications can access on the BlackBerry device
  • Restrict the types of access third-party programs running on the BlackBerry device can establish
  • Prevent all external software from being loaded or executed on the smartphone

Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For companies in Birmingham, Alabama who require fast and affordable help from a qualified BlackBerry support expert, Progent delivers effective remote help from a seasoned network support team who have provided network solutions to organizations in every state in the country. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers fix technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry solutions and offer expert support in areas such as fixing synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements assessment, system design, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to create a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and equipment match your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and mass storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help you to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer has expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and delete BlackBerry smartphone users on Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
In order to get in touch with Progent about technical expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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