Consulting Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most popular products for achieving mobile connectivity to email, scheduling, web applications, and other critical business information. Progent offers Birmingham, Alabama companies the services of BlackBerry-certified consultants who can help companies to manage existing BlackBerry environments or transition efficiently to a current mobile solution.

As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for businesses of any size, effective deployment and support of BlackBerry solutions has become increasingly challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, eliminating the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their information network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and support BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Integration Expertise for BlackBerry BES Server
RIM's advanced platform for managing big groups of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool enables Exchange, Lotus, or Groupwise users to send and receive emails that stay encrypted during transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of critical management jobs that span from BlackBerry setup and updates to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-premier engineers can assist you to use BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Manage user configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier consultants can also help you to use BES Server to perform key procedures not supported by the entry-level BES Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability infrastructure using virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Monitor and analyze the overall health of your BlackBerry solution

Professional RIM BlackBerry Technical Support Available Remotely from Progent
Progent's certified BlackBerry support specialists are available by phone to deliver prompt technical help to companies in the Birmingham area or anywhere in Alabama. Progent's seasoned online technical support experts have helped IT organizations solve computer issues and cut support expenses in each state in the United States and established a substantial base of loyal clients. (See Progent's client testimonials.)

Progent can provide online consulting support for a wide array of issues associated with RIM BlackBerry products including synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can in addition assist you to resolve a broad array of problems concerning synchronization, handset recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote help for small business networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support expenses at a minimum and, by dealing with problems promptly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, system design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and hardware products match your needs, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning options for software versions, processors and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to contact Progent about professional expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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