Consulting Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other vital business information. Progent offers Birmingham, Alabama companies the expertise of BlackBerry-premier consultants who can help organizations to manage their BlackBerry environments or transition smoothly to a more popular mobile platform.

As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for organizations of any size, successful deployment and maintenance of BlackBerry technology has grown more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations often turn to outside support professionals who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's efficient online service delivery model, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their IT network.

Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use management tools so you can track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom mobile software, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Consulting and Technical Expertise for BlackBerry BES Server
BlackBerry BES Server simplifies administration and maintenance of BlackBerry wireless handsets, providing a centralized solution for handling key tasks like device installation, upgrades, and deactivation and also providing a solid foundation for data protection and high availability. BlackBerry BES Server supports seamless communication between Microsoft Exchange Server, Groupwise, or Domino email platforms and BlackBerry users and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

BES Server offers a wealth of data protection options starting with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent flexibility in selecting degrees of security to meet the specific requirements of your mobile environment. Progent's BlackBerry authorized consultants can help you to choose powerful security functions and enable them remotely. Examples of these wirelessly configurable security settings are:

  • Lock down a smartphone
  • Erase information from a missing or stolen smartphone
  • Disable Bluetooth
  • Activate built-in protection against malware

BlackBerry Enterprise Server also offers versatility in selecting ways to prevent mobile users from loading or running unsecure or unauthorized code. Progent can assist you to select blocking processes like:

  • List precisely what applications are permitted on the device
  • Prevent external software from using persistent storage on the smartphone
  • Determine what functions third-party applications can use on the BlackBerry device
  • Limit the types of access external programs running on the BlackBerry device can initialize
  • Block all external programs from being installed or run on the BlackBerry smartphone

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help you to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified service professionals can in addition help your company to resolve a broad array of issues associated with synchronization, device detection, messaging reconciliation, web browsing, wireless connectivity, IM, workstation software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online support for small company IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless support expenses at a minimum and, by solving issues quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the MDS and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements assessment, system design, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which management model and hardware products meet your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning options for software versions, processors and mass storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
In order to ask Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.