Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time among the most popular products for maintaining mobile access to email, scheduling, web-based applications, and other critical business data. Progent offers Birmingham, Alabama companies the expertise of BlackBerry-premier professionals who can help businesses to maintain their BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the complexity of small business networks has increased, and as the need for world-class security, reliability, and recoverability has become the norm for businesses of all sizes, successful integration and support of BlackBerry solutions has grown more challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations frequently resort to outside consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small businesses an affordable solution for incorporating BlackBerry technology productively into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and control BlackBerry devices throughout your business, recommend security policies that make sense for your company, customize wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services

Consulting and Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry devices, providing a centralized platform for controlling critical jobs such as device installation, upgrades, and deactivation while also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange Server, Novell GroupWise, or Domino messaging platforms and BlackBerry handsets and supports remote synchronization.

BlackBerry BES Server Configuration Assistance

BlackBerry BES Server includes a variety of security capabilities beginning with advanced data encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great versatility in selecting levels of protection to meet the specific requirements of your mobile network. Progent's BlackBerry certified engineers can assist your company to choose advanced security features and enable them wirelessly. Examples of these over-the-air selectable security settings are:

  • Lock down a device
  • Erase information from a missing or stolen device
  • Disable Bluetooth functionality
  • Enable built-in protection against malware

BES Server also provides flexibility in selecting ways to keep mobile users from loading or running unsecure or prohibited applications. Progent can help you to select protective techniques such as:

  • Specify exactly which programs are allowed on the device
  • Prevent external programs from allocating non-volatile memory on the BlackBerry smartphone
  • Determine what functions third-party programs can use on the BlackBerry smartphone
  • Limit the kinds of connections external software running on the smartphone can establish
  • Block all external programs from being installed or run on the device

Expert RIM BlackBerry Consulting Support Available Online from Progent
Progent's certified BlackBerry engineers are available remotely to deliver prompt technical help to businesses in the Birmingham area or throughout Alabama. Progent's seasoned online technical support team has helped IT organizations resolve computer issues and cut support expenses in each state in the United States and built a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers online consulting support for a broad selection of issues associated with RIM BlackBerry products including synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, set up the MDS and Instant Messaging, deploy access control lists, manage Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology needs assessment, system design, deployment strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to create a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to decide which management approach and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software editions, processors and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can help your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform network-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
To ask Progent about technical support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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