Consulting Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular products for achieving location-independent connectivity to email, calendars, web-based programs, and other critical business data. Progent can provide Birmingham, Alabama companies support from BlackBerry-premier consultants who can assist companies to maintain their BlackBerry deployments or transition efficiently to a current mobile platform.

As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for businesses of any size, effective integration and support of BlackBerry solutions has grown increasingly difficult. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry technology productively into their information system.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
(334) 557-8818 Montgomery Network Support Services


Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry devices, providing a centralized platform for handling key jobs such as device deployment, upgrades, and retirement while also offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Microsoft Exchange, Groupwise, or Lotus messaging servers and BlackBerry handsets and supports wireless synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Help

BES Server offers a wealth of security capabilities beginning with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in selecting levels of security to match the specific needs of your mobile network. Progent's BlackBerry certified engineers can help you to select advanced security functions and enable them remotely. Examples of these over-the-air configurable security features include:

  • Lock down a BlackBerry device
  • Wipe data from a misplaced or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Activate built-in protection against malicious attacks

BES Server also offers flexibility in selecting ways to prevent mobile users from loading or running unsafe or unauthorized software. Progent can help you to choose blocking processes like:

  • List precisely what applications are permitted on the device
  • Block third-party applications from using non-volatile storage on the BlackBerry device
  • Determine which resources external programs can access on the BlackBerry smartphone
  • Limit the types of access external software running on the BlackBerry device can establish
  • Prevent all third-party applications from being installed or run on the BlackBerry smartphone

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help your company to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry engineer has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry device users on Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs analysis, solution design, installation strategy and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry BES Server, help your organization to decide which management approach and physical components meet your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices about options for software versions, processors and mass storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can help your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
To ask Progent about consulting expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    Progent's Microsoft-certified failover clustering experts can assist businesses to evaluate the advantages of adopting Microsoft Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and help you to streamline the management of failover clusters.

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    If your company has a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-premier consultants can help your whole organization in a broad range of security topics including security administration procedures, security architecture and models, access control systems and techniques, applications development security, operations security, hardware security, communications, infrastructure and web security, and business continuity planning. CISA and CISSP stipulate the basic skills and worldwide standards of performance that information security managers are expected to possess. These certification give executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and knowledge to offer world-class security support and engineering help.

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    Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and repairing System Center Operations Manager solutions and offer companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to help you to remediate critical problems uncovered by Microsoft SCOM 2012.

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    Progent can deliver a variety of affordable online and onsite consulting services to help your business to configure, manage, and debug workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.

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    Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management solution following best practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.

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    Progentís team of Microsoft and Cisco Premier consultants average more than a decade of real-world professional background, at the forefront of IT support, performing a wide range of IT tasks for a large array of clients. Every Progent consultant shares a refined set of personal best practices which are combined into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not just expert IT capability, but also a support engineer with field-tested approaches for applying technical knowledge to fix real-world network problems rapidly.

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    Citrix offers a powerful line of products that deliver enterprise-grade manageability, expandability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the business advantages of Citrix technology and help you design, test, deploy, optimize, and support Citrix solutions.

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    Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design custom line-of-business programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to design reports that allow you to analyze your business more effectively, transforming uncooked information into valuable understanding of your company and customers.

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    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of vital data, applications and VMs that have become unavailable or damaged due to component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your critical information.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.

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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast development of a new generation of enterprise-class programs that can provide your company a critical competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.

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    Progent's Cisco-certified wireless integration experts can assist you to configure, administer, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software products by making it simpler to install system images, control mobile devices, and operate management utilities. In addition to advising you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to define sensible processes and policies to manage PDAs and smart portable phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security plan that incorporates policies, processes and technologies to keep your IT computer system safe.

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    Microsoft SQL Server 2008 offers indispensable, standardized tools to computer experts and network users, reducing the difficulty of creating, integrating, administering, and accessing enterprise information and analytical applications on platforms ranging from mobile devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for an IT consultant with hands-on expertise and wide knowledge in planning and building data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

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    Progent's Microsoft certified consultants can assist you to pilot Microsoft Windows 7 to verify application compatibility and to determine its speed and reliability running with your applications. Progent's consultants can also show you how to estimate the likely strategic value of moving to Microsoft Windows 7. If Windows 7 fits your business, Progent can help you to design and carry out a smooth upgrade to Microsoft Windows 7 from a previous release of Windows.

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    Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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    Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security designs for IT networks with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company plan and deploy a configuration of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.

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    Progent's Apple Mac experts can support the creative facets of Mac environments by offering consulting services and education in imaging, audio, and video. Progent's consultants can provide expertise in a variety of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production facility.

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    Stealth penetration checking is a key component of any comprehensive network security strategy. Progentís security professionals can run thorough penetration checks without the knowledge of your company's internal IT resources. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion detection alerts and event log monitoring are properly configured and actively monitored.

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    Dynamics GP software includes analytics and reporting capabilities that allow you to track all business processes, sales and spending, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you design reports that let you analyze your business more completely, converting uncooked data into valuable management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver custom line-of-business application development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.

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