For organizations of any size in Birmingham Alabama, Progent offers convenient, quick, and economical communication with CCIE-Premier engineers. Cisco CCIEs are top-level networking engineers who earn this prestigious certification only after strenuous testing overseen by Cisco. CCIE-qualified engineers can tackle the most complex issues associated with network interfacing, repair, and optimization. Progentís CCIE-certified support specialists work closely with Cisco's internal engineers in identifying anomalies with IOS or NX-OS software and developing workarounds or obtaining program updates to fix problems. A Cisco certified CCIE has the experience to pinpoint the origin of network difficulties stemming from hardware or software.

Progent can provide fast remote access to a CCIE specialist so that you has the opportunity to get timely help for complicated network problems that are affecting productivity but are beyond the scope of your local IT support resources. Progent's Cisco CCIE-Premier network experts can access your network using state-of-the-art remote connectivity utilities that allow them to provide rapid and economical diagnosis and repair of critical network problems.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or national ISPs, and consequently their skills are not readily accessible to the general public. Progent is among the few consulting organizations to make CCIEs available to support small and medium sized companies. Also, Progent can provide fast access to a CCIE by phone so you can receive immediate support for urgent network issues that are hurting worker efficiency. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, go to remote network assistance.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Cisco's large selection of current and legacy infrastructure devices supported by Progent includes ASA 5500 Firewalls and PIX Series Firewalls, the Catalyst Firewall Services Module, protected broadband and IS routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points and aggregation switches, wired and wireless IP systems, Catalyst and Nexus family switches, plus security and VPN products. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent support company, Progent has privileged access to Cisco's internal support specialists and Cisco's advanced training resources to keep at the vanguard of connectivity technology.

Patch Management for Cisco Network Infrastructure Appliances
Patch management is crucial and complicated process. Prompt and correctly managed patching maximizes cybersecurity, regulatory compliance, availability, and functionality. Haphazard software update management can result in security vulnerabilities, compatibility issues, sluggish or inconsistent responsiveness, unnecessary offline stretches, or unavailability of important features. Patching involves more than occasional updates of an OS and apps for servers and endpoints. Firmware patches can be as vital for infrastructure appliances such as switches, firewalls, and wireless APs.

Software Update Management Services for Infrastructure Appliances

Progent can provide patch management support for network devices from Cisco and other major suppliers

Progent has delivered advanced assistance for Cisco infrastructure appliances for over two decades and Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and affordable option for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. To find out about Progent's service options for software update management, visit Progent's patch management service plans.

In order to find out more details concerning Progent's online and on-premises support services for Cisco network infrastructure, select a subject:

Additional Support Services Offered by Progent
In addition to Cisco products and technology, Progent's consultants can provide advanced support for other important facets of IT systems, enabling Progent to deliver comprehensive IT solutions for companies of any size. A few core areas where Progent can deliver world-class support include: By offering a convenient one-stop source for network generalists and specialists, Progent is able to deliver fast, cost-effective, and comprehensive information technology solutions that address the special needs of companies in Birmingham Alabama.



An index of content::

  • 24 Hour Online Cisco Certified CCIE Small Office IT Consultant Cisco Router Network Security Consulting

  • Dynamics GP Great Plains Software Remote Support
    Microsoft Dynamics GP Remote Technical Support

    important characteristics of Dynamics GP/Great Plains software include a modular structure that allows you to license only the functionality you require, a standards-based foundation based on Microsoft technologies to secure your investment and offer a tightly integrated environment, advanced reporting capabilities that permit you to track all activities, income and expenses and sales patterns, compatibility with Microsoft Office to speed access to business information, the capability to process data from almost any db software or desktop application into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it easy to develop custom programs. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains consultants to show you how to convert the powerful features of Dynamics GP/Great Plains accounting into a productive business management solution.

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    Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management, team, develop a corporate-wide security plan, streamline IT administration, help with application development, and generate and validate a DR/BC plan.

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    Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a cleaner and more secure Active Directory implementation. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with information security standards, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and increased uptime.

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  • Amazon MWS programming Contract Programming Firm Amazon Marketplace Web Service Programming

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    Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.

  • Apple OS X Tiger Remote Consulting OS X Remote Support
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  • Specialist Active Directory Health Report
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    Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core network assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and more secure Active Directory implementation. Both options also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with government and industry security requirements, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability.

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  • MSP360 GSuite Backup Remote Technical Support
    MSP360 Backup Remote Support

    Progent can help you to design, deploy and debug a backup plan built around MSP360 technology. MSP360 enables file or image-based backup/recovery for VMs and physical computers, supports all popular public clouds, and allows you to create a data protection solution with a low Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss resulting from user mistakes, system errors, ill-intentioned insiders, and malware assaults such as ransomware. To read more, visit ProSight DPS 360 Backup services.

  • Award Winning SQL Server 2012 AlwaysOn Configuration Award Winning SQL Server Analysis Services Computer Consultants
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  • NetDocs Compliance Consultant Services
    Technology Professional NetDocs

    NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for law practices. Progent offers remote guidance from NetDocuments experts to help your law firm to plan, deploy, manage, tune, or debug a document management system (DMS) solution based on NetDocuments.

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  • Microsoft GP/Great Plains Integration Services
    Troubleshooting Dynamics GP Power BI

    Progent can help you prepare and implement an efficient migration to Microsoft Dynamics GP/Great Plains so that you retain your data, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office integration, and minimize business interruption by designing and following a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.

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  • Online Consulting Android Touchdown
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    Progent's seasoned team of network consultants and application specialists have years of experience providing remote and onsite support for businesses of all sizes who want to integrate Android phones into their IT networks so that mobile clients can be productive from anywhere. Progent has the breadth of know-how to solve network issues that span numerous manufacturers and that entail a combination of older and current information technology. Progent provides affordable remote expertise to assist you with any stage of designing, configuring, managing and maintaining your BYOD environment. Progent can provide as-needed support to help you to resolve especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid network environments and can provide expertise with operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one training sessions to show you how to manage and use Android phones securely and productively.

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  • Shared Help Desk Online Support
    Virtual Helpdesk Online Support

    Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle complex problems.

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  • Computer Consultants Meraki MR20 Access Point Meraki 802.11ac AP Migration Integration Support
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  • SQL Server 2016 R Services Network Consulting
    SQL Server 2016 and Hyper-V Consulting Services

    Microsoft SQL Server 2016 introduces significant improvements in performance, scale, security, availability, BOYD integration, plus built-in business intelligence. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can deliver remote and on-premises support to assist organizations of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

  • Consultant Anti-Virus Anti-Spam Support and Setup
  • Consultant Services Signature-matching Virus Protection Engineer ProSight Behavior-based Virus Detection
  • Consultants Customer Relationship Management Microsoft Project Remote Technical Support
  • Consultants Lync Server 2013 Front End Pool Pairing Lync Server 2013 PSTN Gateway Consultant
  • Consultants Solaris with Windows 24x7 Services Windows and UNIX
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  • Integration MAS 90
    MRP Developer

    Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to meet your specific business needs. Progentís Microsoft-certified support experts provide expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce integration services for safe, corporate-wide resource sharing as well as interfacing with Customer Relationship Management programs.

  • Cisco Support Firm Jefferson County Alabama
  • Consulting Services Private Clouds for Small Businesses Small Business Private Clouds Consultant Services

  • Support and Setup Microsoft SQL 2008
    SQL 2008 Setup and Support

    Progent's Microsoft-Certified SQL engineers offer an array of services to help small and midsize companies to design, implement, administer, and troubleshoot MS SQL Server 2008 solutions so that they realize the maximum strategic benefit from this state-of-the-art relational database platform. Also, Progent can provide help with network infrastructure, enterprise-wide protection, and software development to increase the strategic benefit of your SQL Server network.

  • Consulting Services for Birmingham Computer Support Firms Birmingham, AL Consulting Experts for Birmingham Network Support Companies Jefferson County Alabama
  • Contract Cisco Consultant Careers Subcontractor Independent CRM Consultant
  • Contract Job Opportunities Contract Cisco Consulting Microsoft Certified Telecommute Jobs
  • Double-Take Backup and Restore Technical Support 24x7x365 DoubleTake Carbonite Software Availability Technical Support
  • Dynamics Development Group 24/7 Great Plains Software Expert Development
  • Emergency Consultant Services Small Office Network Small Business On-site Technical Support

  • Adobe Illustrator Class
    Apple Logic Trainer

    Progent's Apple Mac experts can promote the creative aspect of Mac environments by providing consulting services and education in imaging, audio, and video. Progent's consultants offer help in a range of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

  • Emergency Cybersecurity Pen Testing Auditing Urgent Cybersecurity Pen Testing Security Services
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  • Microsoft Expert SCVMM Migration Consulting
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    Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to upgrade from a legacy version of SCVMM or from another management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you get maximum business value.

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  • Internet Security and Acceleration Server 2006 Remote Troubleshooting
    ISA 2006 Firewall Consultant Services

    Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet applications while supporting enhanced efficiency by making these resources available to authorized remote users. Internet Security and Acceleration Server can guard business applications, services, and information throughout all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert ISA Server 2006 consultants can help you plan, install, configure, and support ISA Server on your network so that your company achieves a smart and economical combination of security, convenience, and performance.

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  • ISA 2000 Server Technical Support
    ISA 2000 Server Consulting

    Progentís Microsoft certified professionals provide small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your business system from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these products to detect many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.

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  • Office Word document sharing Engineer
    Microsoft 365 Word co-editing Consultant Services

    Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a broad range of economical remote support services to help your organization to manage and troubleshoot your current Microsoft Office Word solution or help you to upgrade to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, isolating and resolving compatibility issues between various versions of Word, interfacing Word with other Office apps such as Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone integration, and remote training sessions customized for individuals or groups.

  • Hybrid cloud Professionals Services Amazon AWS hybrid cloud solutions

  • Work from Microsoft Consulting Contract
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    Progent believes that a carefully designed and implemented information system is a crucial factor for accelerating a firm's growth, and we follow this belief in our own system infrastructure. We have built a non-stop virtual office network that allows Progent's staff engineers and authorized contractors to deliver fast and efficient support, collaborate easily on challenging jobs, and gain from career and private maturity by acting as a member of a dynamic business ethos of personal drive and freedom.

  • IT Consultants Microsoft Dynamics NAV Microsoft NAV Role Centers IT Consultant
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  • Microsoft Exchange 2007 Security Consulting Services
    Microsoft Certified Partner Fault Tolerant Email Designer

    Progent's Microsoft-certified professionals have over 10 years of background delivering email solutions for customers that range from small businesses to large enterprises. Progent offers economical support for all editions of Microsoft Exchange Server to strengthen email and virus security, design fault tolerant email systems, and implement remote and mobile email connectivity. Progentís Exchange consulting services can assist you in planning and executing a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent also provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

  • Immediate BES Express Consultants BlackBerry BES Server Express Professional

  • Consultant Microsoft Lync Presence
    Lync Server 2013 and Active Directory Consulting

    Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of any size to create a manageable and protected communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can help your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or hybrid topology appropriate for your current and future goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.

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  • Immediate VoIP phones patch management Professionals Router patch management Consult

  • Wireless Security Consulting Services
    Wireless Security Professionals

    Progent offers consulting for security auditing products such as LANguard from GFI for running a set of programmed network testing scans to uncover potential security gaps. Progent has extensive experience with network analysis tools and can show you how to make sense of audit reports and react effectively. Progent can show you how to build protection into your company operations, install auditing tools, define and deploy a protected network architecture, and suggest policies to optimize the safety of your IT system. Progent's security engineers are ready to show you how to configure a firewall, implement secure remote access to email and data, and integrate VPN. Progent's qualified security experts can test the protection of web-based applications and can conduct extensive security evaluations of enterprise-wide security to validate your organization's compliance with recognized industry security standards such as FISMA, NIST, and ISO 17799.

  • Internet Access Engineers Metro Ethernet Consultant Services
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  • Juniper SA4500 SSL VPN Security Consulting Juniper SSL VPN Security Consultant
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  • Dynamics GP Modifier with VBA Applications Consultants
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    Dynamics GP accounting offers analytics and reporting capabilities that let you monitor all operations, sales and expenses, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can help you design reports that allow you to understand your business more thoroughly, converting uncooked data into useful management information. Progent is able to improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to deliver custom line-of-business software development and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains.

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  • Windows 2008 R2 Technical Support Services
    Windows Server 2008 R2 Remote Support Services

    Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, create pilot programs and migration strategies, integrate Windows Server 2008 with your network infrastructure and workload, educate your IT staff how to run new management utilities, and deliver ongoing consulting and tech support via low-cost alternatives such as Help Desk service and remote technical support.

  • Live Communications Server 2007 Technology Professional Live Communications Server 2007 Consultants
  • MS Certified BlackBerry BES Express Consultancy BlackBerry BES Express Specialist

  • Wi-Fi RF Spectrum Analysis for Wi-Fi IT Consultant
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    Progent's Wi-Fi site survey and predictive modeling assist you to plan, install and troubleshoot a Wi-Fi LAN customized for your facilities, providing you a wireless solution that delivers the reception, performance, capacity, QoS, security, and hand-off capability your business requires. Wireless survey services from Progent include remote predictive analysis for planning a wireless network and onsite survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.

  • MSP360 GSuite Backup Consulting MSP360 B2 Backup Storage Professional
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  • Meraki 802.11ac AP Migration Consultants Integration Meraki MR30H Access Point
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