Birmingham Offsite Workforce Connectivity Support
Conferencing Systems Consulting Services
Enlarging your telecommuter workforce may have a significant effect on IT architecture, security/compliance, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Birmingham organization to select the appropriate technologies and follow leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services that go from as-needed expertise for getting you over occasional IT roadblocks to full project management to help you carry out mission-critical tasks.
Progent can help Birmingham, Alabama organizations to with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, data security, data protection solutions, and streamlined management.
Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing products from leading technology companies enable virtual discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many companies utilize multiple products to accommodate their various partners and customers. Progent can help you to manage your current voice/video conferencing ecosystem and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that supports presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to deploy and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for compatible iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. For details about Progent's support expertise for Cisco Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features that include voice/video calling, persistent chat, plus file sharing. To learn more about Progent's consulting services for Teams and for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist you to optimize your network architecture to run them.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Birmingham, Alabama business, call
An index of content::
Consultant SCCM 2012 Site Hierarchy Design
SCCM 2012 Application Deployment IT Consultant
Progent's Microsoft-certified consultants can help your organization to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older change management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your evolving business needs. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Problem Escalation Through Teamwork Support Organizations
Small Business Computer Consulting Company Company-wide Standards for Best Practices
Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry background, at the forefront of network support, performing a wide variety of technical projects for an extensive mix of businesses. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting personnel. This guarantees that you get not only world-class technical capability, but also a consultant with field-tested methods for applying computer knowledge to repair actual network problems quickly.
24 Hour Cisco Certified Expert Microsoft Windows 7 Evaluation Computer Consultants
Windows 7 Security Consultant
Progent's Microsoft certified engineers can provide offsite and onsite consulting expertise to assist you to manage, support, and repair computers powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, disaster recovery, remote access, smartphone and tablet management, Wi-Fi configuration, and 24x7 network monitoring and alerts.
Office 365 Exchange migration Integration
Office 365 and Apple iOS Troubleshooting
Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have specific mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and within budget.
Application Programming Companies
Visual Basic Programming Company
For custom application development, Progent can supply software design consultants to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Microsoft Exchange Server Upgrade Professionals
After Hours Microsoft Exchange 2010 Upgrade Consult
Progent's Microsoft and Cisco-certified network experts can help you to determine the value of Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer quick ROI by improving your workers' efficiency, lowering the cost of equipment and support, simplifying administration, and consolidating your key communications platforms.
Remote Server Management Cards Technology Professional
Remote Server Management Cards Specialist
Remote management cards give IT managers complete control over a server without the requirement for an on-site presence. Using these server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and manage a high-availability business network that incorporates remote management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical assistance. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Microsoft Office SharePoint Server 2003 Troubleshooting
SharePoint Server 2003 Consultant Services
Progent’s Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint offers a central location for your workers or clients to connect to, manage, share and manipulate useful information, files, and applications and to communicate with one another. SharePoint enables faster and better decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge they’ve developed in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can help your organization to manage your existing SharePoint ecosystem or migrate to the current version of SharePoint.
Technical Support Services Stealth Penetration Testing
Cybersecurity Penetration Testing Firewall Configuration
Stealth penetration testing is an important part of any overall IT system security strategy. Progent’s security experts can run extensive penetration tests without the awareness of your organization's in-house IT resources. Unannounced penetration checking uncovers whether existing security defense tools such as intrusion incident warnings and event log analysis are properly configured and consistently observed.
Remote Network Monitoring Technical Consultant
Comprehensive Event Management Network Engineer
Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are crucial to preserving the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can afford a level of network stability that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost service packages designed to assist your company to identify and resolve a an array of network problems before they can hurt your business.
24-Hour CCNP Certified Integration Services Meraki CMX
Meraki MR66 Access Point Support and Help
Progent's Meraki Wi-Fi access point experts offer remote and onsite support to help organizations of all sizes to plan, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi users irrespective of their location or device.
PIX Firewall Migration Remote Support
Support Services PIX Firewall Upgrade
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still offers technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you assess if you should migrate to the latest firewall technology from Cisco. Progent's Cisco-certified specialists can help your company plan and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following industry best practices.
FreeBSD Professional Services
Computer Installation NetBSD
Progent's UNIX family support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop source to help you create and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Mandrake.
Dynamics GP System Update Consulting
Dynamics GP Migration Consultant Services
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered system integration, customization, training, and troubleshooting since the platform's debut. Progent offers top-tier support for updating legacy Dynamics GP ERP systems. Progent can assist you to design, pilot, and carry out an efficient migration from a an outdated version to the newest release of Dynamics GP.
64-bit Migration Consultant Services
64-bit Migration Engineer
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and troubleshoot a system-wide move to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit applications which you intend to retain plus the latest 64-bit editions of applications you wish to run.
SharePoint 2019 Power BI Remote Support Services
SharePoint 2019 Power BI Gateway Technology Consulting
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite consulting expertise, software development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud components into a cohesive information management solution.
ISA Server 2006 IT Consultant
Forefront Threat Management Gateway Consulting Services
Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet applications while supporting enhanced productivity by making these applications accessible to authorized remote users. Internet Security and Acceleration Server 2006 can protect business applications, services, and information throughout all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to design, deploy, set up, and support ISA Server 2006 on your system so your business achieves a highly functional and economical combination of security, productivity, and performance.
MCSE Expert Certified Security Auditing MS SQL
Applications Consultants Microsoft SQL Server
SQL Server 2005 offers indispensable, familiar tools to IT experts and information workers, lessening the difficulty of designing, deploying, administering, and accessing enterprise data and database programs on platforms ranging from handheld devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Independent MCSE Contractor Subcontractor Job
Careers Freelance Cisco Consultant
Our Experts Team provides support in key areas such as Apple OS networking and applications; Support for Linux-based, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and vertical application help; Chief Information Officer, management information analyst, and project management outsourcing; Custom applications design and deployment; Web, electronic business, EDI, and customer portal development and deployment; Database support and performance help; Management information expertise; and Telecommunications architecture consulting.
Microsoft Windows 2003 Support and Help
Urgent Windows 2003 Server On-site Technical Support
Progent's Microsoft-certified Windows Server 2003 consultants offer network help and IT consulting for the entire line of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, integration, update, and support offerings include system planning, installation, project management, on-site and off-site network support and repair, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Flex Series Wireless Controller IT Consultant
Flex Series Wireless Controller Integration Support
Progent's certified wireless consultants can assist your organization to assess the benefits of using Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and debug your existing wireless environment or help you plan and implement a smooth transition from outdated Wi-Fi controllers to modern solutions.
Engineer ProSight Virtual Hosting
ProSight Hosting for Virtual Servers Professionals
Progent's ProSight Virtual Hosting service offers proven virtualization architecture, a world-class data center, and the technical support services of Progent's Microsoft-certified consulting team to provide small companies with a comprehensive IT outsourcing solution that improves network availability and security, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and key business application servers hosted in a safe and fault tolerant data center on a fast, non-stop virtual server configured and supported by Progent's computer service experts.
CCIE Expert Certified Small Business Administration
Award Winning Small Business Remote Support Services
Progent's Microsoft and Cisco premier computer consultants offer advanced support for a wide array of products and technologies and can provide that expertise remotely anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in California. Progent offers online support for networks powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft Windows and UNIX-family platforms. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest network issues, plus the support of CISA and CISSP-accredited security consultants to assist with complex security design and problem solving. Progent has delivered remote network support to businesses in all 50 states in the United States.
Professionals Microsoft Azure hybrid cloud solutions
Azure hybrid cloud solutions Technology Professional
Progent's consultants can help you with any stage of Microsoft Azure integration including requirements definition, readiness assessment, system architecture, pre-production testing, deployment, automated administration, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can assist you to set up and troubleshoot firewalls and VPN tunnels so that your users can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft technologies to work in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure resources.
Microsoft Help Desk Support and Integration
Online HelpDesk Call Center Professional
The Help Desk Call Center support model used by Progent's Technical Response Center offers small and midsize organizations an dependable alternative to reliance on independent consultants by offering extensive technical knowledge accessible to numerous engineering teams, optional round-the-clock access to emergency assistance, escalation capability to world-class engineers for solving the most complex problems, service consistency and dependability, quick follow-up overseen by veteran support managers, a choice of easy-to-use techniques for initiating service jobs, and a high level of progress visibility enabled by ticket updates and accessible through a web-based portal.
Les Kent has a 35-year track record of effective technology integration, corporate management, sales, and operations. He has shown a knack for developing sophisticated information technology solutions while working as a system architect, application developer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and global enterprises.
WannaCry Ransomware Recovery Consulting Services
Consultant Ransomware Protection
Progent provides expertise for security testing products including Microsoft Baseline Security Analyzer for performing a set of programmed network testing scans to identify possible security gaps. Progent has broad experience with security analysis tools and can show you how to make sense of testing reports and react appropriately. Progent can help you build security into your business processes, configure auditing software, define and implement a secure network architecture, and suggest procedures to maximize the security of your IT system. Progent's security consultants are able to show you how to configure a firewall, design secure remote access to email and business applications, and integrate VPN. Progent's qualified security consultants can also validate the security of web software and can run comprehensive information security audits of company-wide security to validate your company's compliance with important international security standards including FISMA, NIST, and ISO 17799.
Dynamics GP Integration Services
Top Rated IT Consultants Dynamics GP Great Plains Software
Microsoft Dynamics GP 2010 accounting software is a comprehensive business management and analytics solution that unifies data and processes across your company, communicates easily with other applications, and connects employees, customers and suppliers unrestricted by time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can help you install and manage a reliable, protected computer and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full power of Dynamics GP 2010.
CRISC Certified Risk and Information Systems Control Manager Professionals
CRISC Certified Risk and Information Systems Control Systems Engineer Consultant Services
Progent offers the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
Case Study MOM 2000
Microsoft Operations Manager Example Application
Before Progent’s MOM-based solution, network problems were handled reactively, once workers were impacted by them. With the benefit of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent can now fix server troubles before they becomes critical enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before clients know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class reliability, security and performance.
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