Expanding your at-home workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that support a remote workforce. Progent can assist your Birmingham company to pick the appropriate tools and follow leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide services that go from on demand expertise for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Birmingham, Alabama companies to succeed with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, data security, backup/restore solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from leading technology companies support virtual meetings, video conferencing, chat, and screen sharing for both local users and at-home workers. Many organizations utilize a mix of products to meet the needs of their various partners and clients. Progent can help your organization to manage your existing conferencing environment and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to set up and maintain Skype for Business client software to accommodate your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. For details about Progent's consulting services for Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities such as IP voice and video conferencing, threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help you to tune your WAN infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Birmingham, Alabama company, call 1-800-993-9400 or go to Contact Progent.

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    Global Information Assurance Certification was founded in 1999 to certify the skill of network security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer support for any of the network security disciplines covered under GIAC accreditation including auditing infrastructure security mechanisms, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

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  • Specialists Mac Remote Mac Professional Services

  • ERP, MRP, Accounting System Designer
    Part-time CIO Small Business Networking

    Progent's application experts can provide in-depth support, software development, deployment help, and online training for leading applications covering vital areas including ERP, general accounting, management reporting, web commerce application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of background delivering high-level consulting services online, Progent can help clients throughout the United States to avoid the lost productivity and fees associated with travel and on-site visits without sacrificing the effectiveness of technical support.

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  • Specialists Internal Network Security Scan
    Specialist Information Risk Assessment

    Progent offers small businesses a pair of specially designed security inventory packages that provide, at a preset fee, remotely administered scans of your security profile which are evaluated by certified information security specialists who assess the results of the remote scan, present unbiased summaries of your existing security vulnerability, and make recommendations for remediation. Progent offers two non-overlapping security evaluation packages for external and internal scanning that are priced to fit the budgets of small companies while delivering enterprise-quality evaluations of your network's vulnerability to assault.

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  • Top Quality SQL Server 2019 Web IT Services SQL Server 2019 Security and Compliance IT Consultants
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  • Ubiquiti UniFi Wave 2 WiFi AP Consultancy Ubiquiti's U6 Long-Range WiFi AP Engineer
  • Ubuntu Linux, Sun Solaris, UNIX Integration Birmingham Computer Consultants Red Hat Linux, Solaris, UNIX Birmingham, Jefferson County
  • Unified Communications Manager Express Computer Consulting Integration Unity Connection
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  • VMware Live Migration Consultancy VMware vSphere Hypervisor Specialists

  • 24-Hour Remote Wireless Site Survey Outsourcing
    On-site Technical Support Wi-Fi RF Coverage Maps

    Progent's Wi-Fi site survey services assist you to design, deploy and debug a Wi-Fi LAN adapted to your environment, offering your business a wireless solution that delivers the reception, performance, capacity, Quality of Service, data protection, and roaming capability your company needs. Wireless site survey services from Progent include remote predictive modeling for designing a Wi-Fi network and on-premises site survey services for validating, tuning, and debugging a functioning wireless network.

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  • Integration Services Nagios
    Linux Network Monitoring, Nagios and MRTG Services

    Nagios and MRTG are useful, license-free monitoring utilities that operate on Linux and can be deployed to monitor UNIX networks, Windows networks, or multi-platform environments where Linux and Microsoft Windows run side by side. Nagios allows network managers to track network services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you graph the traffic in and out of SNMP network devices such as servers, routers, and switches. Progent's network monitoring engineers can show you how to use both these programs to tune and troubleshoot your computer network.

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  • Windows 11 Security Support and Setup Support Windows 11 Autopilot
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  • Top Automatic Fail-over Network Consultant
    Biggest Fully Redundant Network Engineer

    Progent's non-stop inter-site connectivity and 24x7 system infrastructure professionals can help small companies achieve non-stop Interoffice connectivity via fully redundant networks with transparent failover. Progent's CCIE engineers can plan and implement fault tolerant Inter-office connections based on fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide economical 24x7 interoffice networking.

  • Windows 2019 Server Network Consulting Services Birmingham Windows Server 2012 Computer Specialist Coventry
  • Windows 7 Migration Computer Setup Microsoft Windows 7 Consult
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  • Azure Planning Professionals
    Microsoft Azure hybrid cloud solutions Engineers

    Progent can assist businesses of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and resources and ensure you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android handhelds.

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  • Wolverhampton 24/7 Birmingham Conti Ransomware Rollback Birmingham Nephilim Ransomware Cleanup
  • iPad Connectivity Specialists OS X Connectivity Troubleshooting

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