Enlarging your at-home workforce can have a significant impact on network architecture, cybersecurity, and company processes. Progent has 20 years of background assisting SMBs to plan, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Birmingham organization to pick the appropriate tools and follow leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers top value. Progent offers support services ranging from on demand expertise for helping you over challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Birmingham, Alabama organizations to with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.
Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from leading vendors support online meetings, video conferencing, chat sessions, and content sharing for both local users and telecommuters. Many companies utilize multiple products to accommodate their various partners and clients. Progent's communications experts can help you to maintain your current voice/video conferencing ecosystem and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business client software to support your remote workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. To learn more about Progent's support services for Webex as well as for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include voice/video calling, persistent chat, plus file sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and
help you to optimize your network architecture to run them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Birmingham, Alabama organization, phone 1-800-993-9400 or refer to Contact Progent.