Birmingham Work at Home Employees Configuration Advisor
Voice/Video Conferencing Solutions Consulting Services
Enlarging your telecommuter workforce may have a significant impact on network architecture, security, and company culture. Progent has two decades of background assisting SMBs to design, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Birmingham organization to pick the right tools and follow best practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers support services ranging from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Birmingham, Alabama businesses to succeed with any aspect of building a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, security and compliance, backup/restore solutions, and centralized management.
Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from major technology companies support virtual meetings, video conferencing, chat sessions, and screen sharing for both onsite workers and teleworkers. Many companies use multiple products to accommodate their various partners and customers. Progent can help you to maintain your existing voice/video conferencing ecosystem and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for training. For details about Progent's consulting services for Cisco Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include video conferencing, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and assist your business to optimize your WAN architecture to run them.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Birmingham, Alabama organization, phone
An index of content::
24/7/365 Citrix XenCenter Engineers
Citrix XenServer Engineers
Progent's Citrix-certified engineers can help you to evaluate the business benefits of XenServer as well as other Citrix platforms, and can assist you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition assess your current Citrix technology deployment and show you how to enhance resource utilization, performance, security and compliance, uptime, and disaster recovery.
Zero Trust Cybersecurity Computer Consultants
ProSight Duo MFA Troubleshooting
Progent's Duo services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Cisco Security Computer Consultants
Immediate Cisco PIX Firewall Migration IT Consulting
Cisco's PIX firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you determine if you should adopt more current firewall products from Cisco. Progent's Cisco technology experts can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following leading practices.
MCSE Expert Certified Consultant Dynamics GP Update
Microsoft Dynamics GP System Upgrade Consultant Services
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, customization, training, and troubleshooting services since the platform's debut. Progent offers top-tier support for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to plan, pilot, and carry out a cost-effective migration from a a legacy version to the newest release of Dynamics GP.
Microsoft Windows Server 2019 Remote Troubleshooting
Expert Microsoft Certified Online Support Windows Server 2019
Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Windows 2003 Cluster Support
Online Help Windows Cluster
Progent provides Microsoft Windows 2003 Cluster Server expertise to help your company utilize high availability server clusters that can provide 24x7 uptime. Windows cluster servers for high-availability networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By assisting you t create fault-tolerant server clustering solutions around Microsoft Windows Server Cluster 2003, Progent’s Certified Windows experts ensure that your high availability server clusters are configured to optimize the business advantage of your computer system.
Cisco ASA Firewall integration On-site Technical Support
CCIE Certified Firepower Outsourcing
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Professional Linux Remote
Small Office Computer Consultant Linux Online
Progent provides nationwide online help and consulting services for businesses that operate environments based on variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft products. Remote technical support offers maximum leverage for your information technology budget by protecting user productivity and shortening the time billed for computer repair services. Advanced online support technology and skilled technicians and consultants allow Progent to handle most network issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of phone support and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISA certified security professionals to help you with the most challenging system issues.
wireless IP phones and Meraki APs IT Consultant
Wi-Fi IP phone integration Network Consultant
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants can provide remote and on-premises support to help you build and administer a Cisco Wi-Fi IP phone deployment by providing services that can range from troubleshooting the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Windows Server 2012R2 Server Manager Integration Support
Microsoft Windows Server 2012 R2 Network Engineer
Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, create an enterprise-wide security plan, streamline network management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Firewall Support Juniper SA2500 SSL VPN
24/7/365 Juniper SA6500 SSL VPN Network Security Evaluation
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Windows Server 2016 Fault Domains Troubleshooting
Windows Server 2016 PowerShell Technology Consulting
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a disaster recovery solution based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness.
Symantec Firewall Security Audit Services
Compliance Audit Symantec Security
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN appliances such as the Raptor and VelociRaptor family or show you how to upgrade to more recent firewall solutions. Progent can also help you design and implement a complete security strategy that can incorporate firewall/VPN appliances and software, managed security and network defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single source for continuing technical support, administration, education, and security expertise.
Exchange 2019 and Outlook Online Technical Support
24/7 Microsoft Expert Professionals Exchange 2019 M365 Integration
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Top System Center MOM Professionals
After Hours Comprehensive Event Management IT Consultant
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, optimizing and repairing System Center Operations Manager solutions and can provide organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical problems detected by Microsoft SCOM 2012.
Professionals Network Infrastructure Health Review
ProSight Network Health Check Consult
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an objective evaluation of the health of their IT system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a cleaner and more secure Active Directory implementation. Both versions also offer the ongoing benefits of advanced remote network monitoring and management technology. These advantages can include easier network management, improved compliance with data security requirements, more efficient utilization of network resources, quicker problem resolution, more reliable backup and recovery, and less downtime.
Remote Support Services 64-bit Upgrade
Top Ranked Microsoft Certified Expert 64-bit Processing Consulting Services
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications which you intend to retain plus the latest 64-bit editions of software you wish to install.
Specialist Online Microsoft Office 365 Training
Expert Microsoft Certified Online Office Word Training Support Outsourcing Services
Progent's webinars provide small businesses the cost savings, ease, and flexibility of web-based seminars plus the effective pedagogic methods of expert instructors who utilize the latest collaboration software to emulate real-time, participatory classes. Progent offers remote training for popular desktop applications including elements of Microsoft Office suite such as Office Excel, Word, Publisher, and Visio: MS Dynamics accounting and analytics solutions such as Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Watchguard Protecting
Palo Alto Networks Security Organizations
Progent offers small and mid-size organizations professional support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security vendors including WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to create a comprehensive security strategy and select appropriate products from a variety of suppliers to achieve your security goals while staying within your budget limits.
24x7 Router patch management Professional
Consultant VoIP phones patch management
Progent's support services for patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your servers, endpoint devices printers, network appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and health monitors.
Les Kent has a 35-year history of successful technology integration, corporate administration, sales, and operations. He has demonstrated a talent for developing elegant information technology solutions while working as a network architect, application developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and global enterprises.
Open Now Server patch management Specialist
Remote Engineer Router patch management
Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things devices like sensors and robotics.
24 Hour Cisco Virtual Private Network Integration
CCIE Expert Certified VPN Integration Support
Cisco's security and remote access solutions for small to mid-size companies represent a complete range of easy-to-administer protection products to help protect your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and CCNP certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your business objectives.
Microsoft Office System Repair
Microsoft Office XP Consolidate
Progent’s IT outsourcing support offerings for small businesses feature designing Server 2003, Microsoft .NET Server, and BackOffice systems, coordinating migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-site repair, resolving chronic integration issues, and creating a comprehensive security plan. Progent can show you how to maximize system reliability and performance with fault-tolerant configuration, redundant network architecture, and proactive network monitoring. Progent also offers project management assistance for large-scale migrations and can help with needs assessment, resource inventory, BOM production, vendor selection, purchasing logistics, and professional documentation. Progent’s computer outsourcing service also features training for office productivity products such as Microsoft Office.
Microsoft Experts SQL Server 2012 xVelocity Support and Setup
SQL Server Analysis Services IT Consultant
Progent can provide the support of certified engineers as well as experienced database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified data security consultants to assist you to evaluate the likely advantages of SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Application Monitoring Technology Consulting
System Center Operations Manager Online Support
Remote 24x7 monitoring, automated alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced so far that companies of any size can afford a degree of protection that was once limited to enterprises. Progent can provide a variety RMM solutions available as economical service packages created to help your company to identify and fix a most network problems before they get big enough to impact your business.
Windows 11 Training Setup and Support
Windows 11 Consultants
Progent's Windows 11 experts can provide a variety of services for Windows 11 including Microsoft 365 solutions, mobile management and synchronization, teleworker connectivity, data and identity security, centralized deployment, and Help Desk support.
Small Business Server Premium Add-on IT Consulting
SBS 2003 Support Services
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the basis for a feature-rich but manageable information. The integration requirements of the Microsoft .NET functions included with Small Business Server 2011 requires an IT expert with hands-on expertise and broad knowledge in planning and implementing cohesive end-to-end information technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and servicing IT environments based on the Microsoft SBS line of servers and applications.
Small Business 300 AP Integration Services
Small Business 300 AP IT Services
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
CRISC Cybersecurity Consultants
Risk Assessment Support Services
Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery plan in case of an IT network catastrophe. Progent can show you how to create a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, non-stop system architecture that takes into account availability issues involving a broad array of network technologies and procedures.
Microsoft Windows Small Office Network Consulting
Microsoft Office XP Support services
Progent imposes no initialization charge and asks no retainer for services delivered during normal working hours. Progent's small granularity eliminates large bills for fast solutions so you won't be forced to permit simple problems to stay unaddressed. .
Jabber Contact Search Support Outsourcing
Top Quality Support and Integration Jabber and Expressway for Mobile and Remote Access
Progent's Cisco Jabber consultants offer online or on-premises expertise to assist businesses of all sizes to plan, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for the products, technologies and services that go into building a cohesive Cisco Jabber solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.
SIP Infrastructure Support
Cisco VoIP phones Online Technical Support
Progent's Cisco CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Operations Manager Remote Consulting
Best Microsoft System Center Operations Manager Technical Support
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Consult QTS Colocation Center
QTS Sacramento Data Center Consultant
The QTS (formerly Herakles) Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation facility or if your business is considering moving your main or disaster recovery system to Herakles/QTS, Progent offers a range of budget-friendly consulting services including data center migration, system deployment and upgrades, infrastructure improvements, project management services, virtual server expertise, remote network monitoring, automated system administration, software development, disaster recovery/business continuity solutions, security evaluation, and the support of the Progent Test Lab.
Skype for Business Chat Consulting
Engineer Skype for Business and Active Directory
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN voice communication. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications consultants can provide remote and onsite support services to help you to manage and troubleshoot your current Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also help your organization to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Engineer Conti ransomware recovery
ransomware virus recovery Professional
Progent's experienced ransomware recovery consultants can help you to rebuild a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Barracuda Backup Local Online Support Services
24/7/365 Barracuda Backup Deduplication Technical Support
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built hardware appliance built by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist your business to plan, integrate, manage and repair a backup and disaster recovery system built on Barracuda Backup.
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