Enlarging your at-home workforce can have a major impact on network architecture, cybersecurity, and company processes. Progent has two decades of background helping SMBs to design, deploy, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Birmingham company to pick the appropriate technologies and follow best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services that go from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can help Birmingham, Alabama businesses to with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from major technology companies enable virtual discussions, video conferencing, chat, and screen/content sharing for both onsite workers and telecommuters. Many organizations use a mix of products to meet the needs of their different partners and clients. Progent's communications experts can help you to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, IM, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business clients to accommodate your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist your business to tune your WAN architecture to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Birmingham, Alabama organization, call 1-800-993-9400 or refer to Contact Progent.



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