Expanding your telecommuter workforce may have a major effect on network infrastructure, security, and company workflows. Progent has 20 years of experience helping SMBs to plan, configure, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Birmingham company to select the right tools and follow best practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services ranging from as-needed guidance for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Birmingham, Alabama organizations to with any aspect of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, cybersecurity, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from leading technology companies enable online discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many companies utilize a mix of products to meet the needs of their different partners and customers. Progent's communications experts can assist you to manage your existing conferencing ecosystem and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to set up and maintain Skype for Business clients to accommodate your at-home workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's group video calling app for compatible iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus revision and playback for training. For details about Progent's consulting services for Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features that include video calling, persistent chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist you to tune your WAN architecture to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Birmingham, Alabama business, call 1-800-993-9400 or go to Contact Progent.



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