Enlarging your at-home workforce can have a significant impact on IT architecture, security/compliance, and corporate processes. Progent has two decades of experience assisting SMBs to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Birmingham company to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services ranging from on demand guidance for helping you past occasional technical bottlenecks to full project management to help you successfully complete business-critical tasks.
Progent can help Birmingham, Alabama businesses to succeed with any aspect of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and unified management.
Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from major technology companies support online discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many organizations use multiple conferencing products to meet the needs of their various partners and customers. Progent can assist you to manage your current conferencing environment and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables presence, IM, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. To learn more about Progent's support services for Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features such as voice/video calling, threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and
assist you to optimize your network architecture to run them.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home solution for your Birmingham, Alabama business, call 1-800-993-9400 or go to Contact Progent.