Enlarging your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Birmingham organization to pick the right tools and follow leading practices in creating and operating a safe virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services ranging from as-needed expertise for getting you past challenging IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Birmingham, Alabama companies to succeed with any aspect of building a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and centralized management.

Video Conferencing for Teleworkers
A broad selection of video conferencing products from major technology companies enable online meetings, video and voice conferencing, chat, and screen sharing for both local workers and telecommuters. Many companies use a mix of products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your current voice/video conferencing environment and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business client software to support your at-home employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include video calling, threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help your business to optimize your network infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Birmingham, Alabama organization, phone 1-800-993-9400 or go to Contact Progent.

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