Enlarging your remote workforce can have a significant effect on IT architecture, cybersecurity, and company processes. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Birmingham company to pick the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers support services that go from as-needed expertise for getting you past challenging technical roadblocks to full project management to help you carry out business-critical initiatives.
Progent can assist Birmingham, Alabama organizations to succeed with any facet of building a high-functioning remote work ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, security and compliance, data protection solutions, and centralized management.
Voice/Video Conferencing for Teleworkers
A wide range of video conferencing platforms from leading technology companies support online meetings, video and voice conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many organizations utilize multiple conferencing products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your current voice/video conferencing environment and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video phone app for iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's support services for Cisco Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features that include voice/video calling, persistent chat, plus file sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and
help you to optimize your network architecture to run them.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter solution for your Birmingham, Alabama business, phone 1-800-993-9400 or refer to Contact Progent.