Progent's Ransomware Negotiation Consulting in Birmingham
Ransomware Protection ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complex exercise that requires a combination of real-word experience, technical skills and business savvy. It also demands working closely with the victim's IT team and the insurance carrier, if any. Because the number one goal of the ransomware victim is fast recovery, it is vital to establish recovery teams that work efficiently, concurrently, and in close communication. Progent has the breadth of technical knowledge and the deep bench of experts to supplement your IT support team and restore your network environment quickly and economically.

Support offered by Progent's ransomware settlement negotiation experts include:

  • Determining the kind of ransomware used in the assault
  • identifying and contacting the hacker persona
  • Assessing the likelihood of recovery
  • Testing the hacker's decryption tool
  • Deciding on an acceptable settlement range with the ransomware victim and the cyber insurance provider
  • Establishing a settlement and schedule with the hacker
  • Confirming compliance with anti-money laundering (AML) sanctions
  • Overseeing the crypto-currency payment to the hacker
  • Acquiring, learning, and using the threat actor's decryptor tool
  • If needed, contacting the hacker for technical assistance with the decryption tool
In parallel with the ransom negotiations, Progent's ransomware staff can help with:
  • Isolating infected endpoints to prevent further spread of the assault
  • Making digital copies of each compromised device and data store to allow forensics in parallel with recovery
  • Adding A/V protection to all clean endpoints
  • Restoring files from offline restores or unscathed machines
  • Building a pristine recovery environment
  • Mapping and connecting drives to reflect precisely their pre-attack state
Once the decryption utility has been learned, Progent can help you to restore computers and services to their original condition. Progent can also help you to perform a complete forensics analysis and create a document to deliver to the insurance carrier. This document identifies security gaps that need to be eliminated and recommends actions that can be performed to block future ransomware assaults.

Paying Exfiltration Ransoms
Beyond demanding money for a decryption tool, modern variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim commonly try to exfiltrate information. TAs can then demand a separate settlement for not publishing this information or selling it. Sadly, there is no method to be certain that stolen files have been completely erased by the threat actor. Actually, in numerous instances the threat actor has little control over where the information ends up. Paying an exfiltration ransom does not free you from the necessity of seeking the guidance of privacy lawyers, performing an investigation into which data were taken, and sending the mandated notifications to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has delivered remote and onsite IT services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SBEs) includes consultants who have been awarded high-level certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP application software. This breadth of skills allows Progent to salvage and integrate the undamaged parts of your information system after a ransomware intrusion and reconstruct them quickly into an operational system. Progent has worked with top cyber insurance carriers including Chubb to help businesses recover from ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Expertise in Birmingham
To get in touch with Progent about ransomware settlement guidance in Birmingham, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of any size to plan, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving particularly challenging issues, or full project management support. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.

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    Progent's certified ISA Server consultants have broad backgrounds creating Microsoft-based security solutions for information systems with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and implement an installation of ISA Server 2004 that supports your IT protection requirements without restricting your network.

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    Progent's Network Contact Center Outsourcing Services for desktop support are designed especially for small businesses who require immediate availability of a Help Desk Service Center with professional phone support and effective escalation capability but who have to operate within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Secure Remote Access Support, System Assessment, Expert Escalation, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Applications Selection and Integration.

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    Progent can help your business to design a migration to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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    Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide online or on-premises integration and troubleshooting support to assist your organization to plan, configure, update, optimize, administer and troubleshoot Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, location and setup of Aironet wireless access points to work with your specific workplace design, building structure, and expected workloads.

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    Small to mid-sized companies can now get all the benefits of System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco certified network consulting professionals. With Progent's economically priced IT service programs, mid-size businesses can select a simple co-sourcing service program built around Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to provide small company networks enterprise-class availability, protection and performance.

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    Progent provides nationwide online technical support and consulting services for businesses that operate environments based on variants of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides optimum leverage for your information technology budget by preserving client productivity and limiting the hours billed for computer repair services. Advanced online support utilities and skilled technicians and consultants allow Progent to solve most network issues without squandering time and expense by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or through a mix of phone help and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP premier security specialists to help you with the most challenging network problems.

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    Progent is looking for a range of on-staff employees including motivated MCSEs; connectivity experts who have Cisco CCNP or CCIE certification; and consultants for fault-tolerant network design with experience in mobile access, wireless integration, high-availability systems, business continuity planning, data preservation, and virtual servers. We are also seeking desktop support technicians, remote service specialists, and CISSP or CISM accredited security consultants. Progent is also seeking experienced managers and administrators able to perform efficiently in our dynamic, virtual office environment. Progent works with independent consultants who have specialized expertise and field experience in high-demand IT topics outside Progent's main technical concentration. Progent's Experts Team employs contractors who can provide advice and programming support for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess specialized expertise with popular operating systems such as Linux, Macintosh, or Sun, or offer expert help in areas like telecom, web site design, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants premier by Progent cooperate with Progent's full-time engineers to provide comprehensive solutions for small and midsize company networks.

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    Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a unified soultions for financials, inventory, operations, project management, procurement, sales and marketing, supply chain, and advanced analytics. Progent's Dynamics Business Central/NAV consultants can help you to maintain your older Dynamics NAV environment or migrate efficiently to a cloud-hosted, local, or hybrid deployment.

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    Cisco's Meraki MS family of access and distribution switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting to assist your company to design and deploy a productive network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to maintain security, create and validate a disaster preparedness strategy, and resolve issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking infrastructure.

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  • Microsoft Certified Partner Online Help Microsoft Exchange Cluster
    On-site Technical Support Fault-tolerant system

    Progentís fault tolerant network consultants offer reliability consulting, disaster recovery planning, system load balancing, fault-tolerant interoffice access, fault-tolerant Internet interface design, high-availability data center support, and other non-stop networking consulting to help your organization design a non-stop environment for mission-critical applications. Progent possesses the background to design affordable, fault-tolerant networks by utilizing the expanding library of Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can help you build a high-availability mutli-location network with a fully redundant Internet interface and efficient system load balancing.

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  • 24/7/365 Development Group Microsoft Azure Virtual Machines
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    Progent can help small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware expense. Microsoft Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and make sure you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.

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