Overview of Progent's Ransomware Negotiation Consulting in Birmingham
Ransomware Solutions ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complex activity that calls for a mix of field experience, technical skills and business savvy. It also requires working closely with the ransomware victim's IT staff and the insurance carrier, if any. Since the top priority of the ransomware target is operational continuity, it is vital to deploy response teams that work efficiently, in parallel, and with intimate collaboration. Progent offers the scope of IT knowledge and the deep bench of personnel to complement your network staff and recover your network environment quickly and economically.

Support provided by Progent's ransomware settlement experts include:

  • Establishing the kind of ransomware used in the assault
  • Identifying and communicating with the hacker persona
  • Evaluating the likelihood of recovery
  • Verifying the TA's decryption capabilities
  • Deciding on an acceptable settlement amount with the ransomware victim and the cyber insurance provider
  • Establishing a settlement and timeline with the hacker
  • Confirming compliance with anti-money laundering sanctions
  • Carrying out the crypto-currency transfer to the TA
  • Acquiring, reviewing, and operating the threat actor's decryption utility
  • If needed, contacting the TA for technical assistance with the decryptor tool
Concurrent with the settlement negotiations, Progent's ransomware team can assist with:
  • Quarantining affected endpoints and data stores to arrest the progress of the attack
  • Creating replicas of every breached server and endpoint and data store to allow forensics in parallel with cleanup
  • Installing A/V agents to all virus-free endpoints
  • Restoring data from offline backups or unscathed endpoints
  • Creating a pristine environment
  • Mapping and reconnecting datastores to match precisely their pre-encryption condition
Once the decryption utility has been learned, Progent can assist you to restore machines and services to their original condition. Progent can also assist you to perform a full forensic review and generate a report to share with the cyber insurance provider. This document identifies cybersecurity vulnerabilities that must be fixed and suggests steps that should be taken to combat subsequent ransomware assaults.

Exfiltration Ransoms
Beyond demanding payment for a decryption tool, current variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor commonly try to steal (or "exfiltrate") information. TAs can then demand an additional settlement for not divulging this data or selling it. Sadly, there is no method to be certain that exfiltrated files have been totally erased by the hacker. In fact, in numerous cases the threat actor has limited control over who can access the stolen files. Settling an exfiltration ransom does not eliminate the necessity of getting the guidance of legal counsel, performing an inventory of data were stolen, and performing the necessary alerts to impacted entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided online and onsite IT services throughout the United States for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SBEs) includes consultants who have been awarded high-level certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial management and Enterprise Resource Planning applications. This broad array of skills allows Progent to identify and consolidate the undamaged pieces of your information system after a ransomware attack and reconstruct them quickly into an operational system. Progent has collaborated with top insurance providers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent about Ransomware Settlement Services in Birmingham
To get in touch with Progent about ransomware settlement negotiation guidance in Birmingham, phone Progent at 800-462-8800 or go to Contact Progent.

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    Progent offers enterprise clients the help of a NetApp-certified consultant to deliver online or onsite support for NetApp's complete line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably based on best practices.

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    Progent's Wireless Consulting Services provide a convenient, economical way for businesses of any size to configure, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Progent's support services for software and firmware patch management provide organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoints scanners, network appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.

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    NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles (300km) apart from each other. Progent's roster of veteran network consultants can assist you to design, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster disaster recovery system to verify compliance with industry standards and regulatory mandates.

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    Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional PSTN telephony. Microsoft Lync 2010 can enhance the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and onsite support to help your company to maintain and repair your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.

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    Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to design, deploy, and manage an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, speed and ease-of-use that your company needs.

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    Progent's ProSight family of managed services are intended to offer businesses who have small in-house network support staffs with affordable help from world-class management tools and consulting experts. Advantages of Progent's ProSight line of managed services include flat-rate IT management expenses, automation of routine management processes, ongoing absorption of the latest information technology, graceful transition from legacy systems to up-to-date solutions, improved alignment of information technology with strategic goals, guidance from veteran network consultants, and freeing up management to concentrate on business issues rather than ever-changing information technology.

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    Progent provides technical support for mid-size businesses who have 100 to 250 network users. The mid-size company or work group has traditionally been an underserved segment of the market for network support expertise. The cost structures and support access models of large third-party service organizations make them too expensive for the ordinary small business or small medium business (SMB), which commonly has a minimal information technology budget with which to support an IT network whose advanced technology and capability are often similar to the information systems of far bigger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and proactive server monitoring, significantly lowers the IT maintenance expenses of an SMB while offering the small organization with enterprise-level service from professional, world-class consultants with background in a wide range of midsized business network solutions. If your mid-sized company or small business is looking for levels of network support needed for a mid-size office without paying big-company costs, contact Progent.

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    For businesses with a combination of Apple Mac and Windows computers, there exist two basic solutions for using Windows-dependent applications on a Mac: remote access to a physical Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Windows-based computer to run Microsoft Windows programs and share system resources. Virtual PC for Mac simulates Windows on a Mac system so you can run Microsoft Windows applications locally. Progent's Mac technology consultants can help your organization to manage these products for running Microsoft Windows programs on your Apple Macs and can also assist you to assess and configure third-party solutions for Windows PC emulation.

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