Overview of Progent's Ransomware Negotiation Consulting in Birmingham
Ransomware Solutions ExpertsProgent is experienced in negotiating ransomware settlements with threat actors. Reaching an optimum settlement is a complex activity that calls for a combination of real-word experience, IT skills and business savvy. It also calls for working closely with the cyber-extortion target's IT staff and the insurance provider, if any. Because the number one goal of the ransomware target is operational continuity, it is vital to establish recovery groups that work efficiently, concurrently, and with intimate collaboration. Progent has the scope of IT skills and the depth of experts to complement your IT support team and recover your network rapidly and affordably.

Support offered by Progent's ransomware negotiation team include:

  • Determining the kind of ransomware used in the attack
  • identifying and contacting the hacker persona
  • Evaluating the recovery risk
  • Verifying the TA's decryption tool
  • Budgeting a settlement payment with the victim and the cyber insurance provider
  • Negotiating a settlement and timeline with the hacker
  • Verifying adherence to anti-money laundering (AML) laws
  • Managing the crypto-currency payment to the TA
  • Acquiring, reviewing, and using the TA's decryptor utility
  • If needed, contacting the hacker for technical assistance with the decryptor tool
Concurrent with the settlement negotiations, Progent's ransomware team can help with:
  • Isolating affected endpoints to arrest the spread of the assault
  • Creating digital copies of every infected device and data store to allow forensics without interfering with cleanup
  • Installing A/V protection to all clean endpoints
  • Restoring data from air-gapped restores or unscathed endpoints
  • Building a pristine recovery environment
  • Remapping and connecting drives to match exactly their pre-attack state
After the decryption tool has been learned, Progent can help you to recover physical and virtual devices and services to their original condition. Progent can also assist you to conduct a complete forensics analysis and generate a report to share with the cyber insurance provider. This report identifies cybersecurity vulnerabilities that must be fixed and suggests steps that should be taken to block subsequent ransomware attacks.

Exfiltration Ransoms
In addition to demanding money for a decryption utility, current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor commonly attempt to steal (or "exfiltrate") information. Hackers are then able to require an additional ransom for not divulging this information on the dark web. Unfortunately, there exists no method to guarantee that stolen data have been completely deleted by the hacker. Actually, in many instances the threat actor has limited control about who can access the stolen files. Paying an exfiltration ransom does not eliminate the necessity of getting the advice of legal counsel, conducting an investigation into which data were compromised, and carrying out the mandated alerts to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and on-premises IT services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have earned high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning software. This scope of expertise allows Progent to salvage and consolidate the surviving pieces of your network after a ransomware assault and rebuild them rapidly into an operational system. Progent has worked with top insurance providers including Chubb to help businesses clean up after ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Expertise in Birmingham
To contact with Progent about crypto-ransomware settlement negotiation services in Birmingham, phone Progent at 800-462-8800 or go to Contact Progent.



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