Overview of Progent's Ransomware Forensics Investigation and Reporting Services in Birmingham
Ransomware Forensics Analysis ExpertsProgent's ransomware forensics consultants can capture the evidence of a ransomware assault and perform a comprehensive forensics investigation without disrupting activity related to business resumption and data recovery. Your Birmingham organization can utilize Progent's forensics report to block subsequent ransomware attacks, validate the cleanup of encrypted data, and meet insurance carrier and governmental requirements.

Ransomware forensics investigation involves determining and describing the ransomware assault's progress throughout the targeted network from beginning to end. This history of the way a ransomware assault progressed through the network assists you to evaluate the damage and highlights shortcomings in security policies or processes that should be rectified to prevent later breaches. Forensic analysis is typically given a top priority by the insurance provider and is typically required by state and industry regulations. Since forensics can take time, it is essential that other important recovery processes such as operational continuity are performed concurrently. Progent has an extensive roster of information technology and data security experts with the knowledge and experience required to perform activities for containment, operational resumption, and data recovery without disrupting forensic analysis.

Ransomware forensics investigation is time consuming and requires close interaction with the teams focused on file cleanup and, if needed, settlement discussions with the ransomware Threat Actor (TA). forensics typically require the review of logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to detect changes.

Activities associated with forensics investigation include:

  • Disconnect but avoid shutting off all possibly impacted devices from the system. This may involve closing all RDP ports and Internet connected NAS storage, modifying admin credentials and user PWs, and configuring two-factor authentication to secure your backups.
  • Create forensically sound digital images of all exposed devices so your file restoration team can proceed
  • Preserve firewall, virtual private network, and other critical logs as quickly as feasible
  • Identify the variety of ransomware involved in the attack
  • Examine each machine and data store on the system including cloud-hosted storage for signs of compromise
  • Inventory all encrypted devices
  • Establish the type of ransomware involved in the attack
  • Review log activity and sessions in order to establish the time frame of the ransomware attack and to identify any possible lateral migration from the originally infected machine
  • Identify the security gaps exploited to carry out the ransomware assault
  • Look for the creation of executables surrounding the original encrypted files or network breach
  • Parse Outlook web archives
  • Examine attachments
  • Separate any URLs from email messages and determine whether they are malicious
  • Produce detailed incident documentation to satisfy your insurance carrier and compliance requirements
  • List recommendations to shore up security gaps and enforce workflows that reduce the risk of a future ransomware exploit
Progent's Background
Progent has delivered online and on-premises network services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have earned high-level certifications in foundation technologies such as Cisco networking, VMware virtualization, and major Linux distros. Progent's data security experts have earned prestigious certifications such as CISA, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning applications. This breadth of skills gives Progent the ability to salvage and integrate the surviving parts of your IT environment following a ransomware attack and rebuild them rapidly into a viable system. Progent has collaborated with leading cyber insurance carriers like Chubb to assist organizations recover from ransomware assaults.

Contact Progent about Ransomware Forensics Analysis Services in Birmingham
To learn more information about how Progent can assist your Birmingham business with ransomware forensics, call 1-800-462-8800 or see Contact Progent.



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    Progent provides three basic kinds of Help Desk support including Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts offers your customers easy access to a dependable technical group with extensive experience delivering phone support and remote access repair for IT systems based on Microsoft products. Progent's focus is on giving the support Help Desk a positive reputation as a key contributor to business performance. Progent's goal is to fix and not simply report problems.

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    Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the value of Exchange 2010 for your company and can assist your IT staff to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer quick payback by improving your productivity, cutting the cost of equipment and support, streamlining management, and consolidating your vital communications technologies.

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    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, operates as the foundation of Cisco's collaboration solution. Cisco Unified Communications Manager and Unified CM Express (CME) offer a modern IP-PBX by integrating tightly with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly online and onsite support to help businesses of any size to build and administer Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and technical support consulting services that add maximum business value. Progent can help with any aspect of Unified CM setup and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

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    Microsoft Windows 8.1 is engineered to run on computers ranging from smart phones and tablets to engineering workstations. An abundance of innovative capabilities, including touch screen interface and iconic live tiles GUI, offer a broad range of benefits for companies who understand how to put them to work. Progent's Windows consultants can help get your business up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum competitive value from the operating system's many new and enhanced technologies.

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    Progent's Cisco-certified CCIE network consultants can help you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software support.

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    System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings control, inventories network resources, protects against corporate data leakage, performs network health monitoring, enables safe self service, and offers a single control mechanism for managing multi-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.

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    Progent offers small organizations two ultra-affordable security evaluation scanning packages that provide, at a set price, remotely administered inventory scans of your network security profile which are evaluated by expert security engineers who assess the data collected by the scan, present objective evaluations of your existing network security, and make suggestions for enhancements. Progent has developed two complementary network security evaluation scanning packages for external and internal scanning that are priced to fit the restricted budgets of small companies while providing enterprise-class evaluations of your network's exposure to assault.

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    Exchange Server 2013 includes major enhancements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned structure. These improvements favorably impact key facets of IT like manageability, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.

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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to evolve with your changing business needs. Progent's Cisco-Certified network consultants are familiar with Cisco's comprehensive line of hardware and software targeted at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.

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    The sophistication and connectivity demands of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and broad familiarity with planning and building seamless, end-to-end business technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent's consulting services can assist you with planning, installing, administering, and troubleshooting Windows Server solutions that maximize the business value of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco appliances for unified management.

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    Progent's Microsoft-certified engineers offer advanced support in implementing, operating and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad variety of cost-effective remote support services following proven best practices to help businesses of any size to get all the advantages of this leading platform. Services offered by Progent include system design, installation and upgrades, setting up secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training.

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    Progent has a long background providing a broad range of online network consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the industry's pioneers in providing expert remote IT support and has delivered network solutions to clients in every state. Online support saves travel expenses and resolves issues faster than on-premises support.

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    Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the background to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business needs.

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