Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT staff may be slower to become aware of a break-in and are least able to organize a rapid and forceful defense. The more lateral progress ransomware can make inside a victim's system, the more time it will require to recover core IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to take the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist organizations in the Birmingham metro area to locate and quarantine infected devices and guard undamaged assets from being penetrated.

If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Birmingham
Modern variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible backups. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make system recovery nearly impossible and effectively knocks the IT system back to square one. Threat Actors, the cybercriminals responsible for ransomware attack, insist on a settlement fee in exchange for the decryptors needed to unlock encrypted data. Ransomware assaults also try to exfiltrate information and TAs require an additional ransom for not posting this data or selling it. Even if you are able to rollback your network to a tolerable date in time, exfiltration can be a big problem depending on the nature of the downloaded information.

The restoration process subsequent to ransomware penetration involves a number of crucial phases, the majority of which can be performed concurrently if the response workgroup has a sufficient number of people with the required experience.

  • Containment: This urgent first response requires blocking the lateral spread of the attack within your network. The longer a ransomware assault is permitted to run unrestricted, the more complex and more costly the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes include cutting off infected endpoint devices from the rest of network to restrict the contagion, documenting the environment, and protecting entry points.
  • System continuity: This involves restoring the IT system to a basic acceptable level of functionality with the least delay. This effort is usually the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the broadest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, productivity and mission-critical applications, network topology, and protected remote access. Progent's recovery team uses advanced workgroup tools to organize the complicated recovery effort. Progent appreciates the urgency of working rapidly, continuously, and in concert with a client's managers and IT staff to prioritize activity and to get essential resources on line again as fast as possible.
  • Data recovery: The work necessary to recover files impacted by a ransomware assault depends on the state of the network, how many files are encrypted, and which recovery techniques are required. Ransomware attacks can take down pivotal databases which, if not carefully shut down, may have to be rebuilt from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on Active Directory, and many manufacturing and other mission-critical applications are powered by SQL Server. Often some detective work may be required to locate clean data. For example, non-encrypted OST files may have survived on staff desktop computers and laptops that were not connected at the time of the attack. Progent's Altaro VM Backup consultants can assist you to deploy immutable backup for cloud object storage, enabling tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by anyone including root users. This provides an extra level of security and recoverability in case of a successful ransomware attack.
  • Implementing modern AV/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and medium-sized companies the benefits of the same AV tools used by many of the world's biggest corporations such as Walmart, Visa, and Salesforce. By providing in-line malware blocking, detection, mitigation, restoration and forensics in one integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Activities include determining the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement amount and schedule with the TA; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency payment to the hacker; acquiring, learning, and using the decryptor tool; troubleshooting decryption problems; creating a clean environment; mapping and reconnecting drives to match precisely their pre-encryption condition; and reprovisioning computers and services.
  • Forensics: This activity is aimed at discovering the ransomware attack's storyline across the targeted network from beginning to end. This history of the way a ransomware assault progressed through the network assists you to assess the impact and brings to light shortcomings in rules or work habits that should be rectified to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensic analysis is typically given a top priority by the cyber insurance provider. Since forensics can take time, it is essential that other important recovery processes such as operational resumption are pursued in parallel. Progent maintains a large team of IT and security professionals with the skills needed to carry out the work of containment, operational resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has provided online and onsite IT services across the U.S. for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes professionals who have earned advanced certifications in foundation technology platforms including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned internationally recognized certifications including CISM, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP software. This scope of expertise allows Progent to salvage and consolidate the surviving parts of your information system after a ransomware assault and rebuild them quickly into a functioning system. Progent has collaborated with leading cyber insurance carriers like Chubb to assist organizations recover from ransomware assaults.

Contact Progent for Ransomware Recovery Services in Birmingham
For ransomware system restoration consulting in the Birmingham area, call Progent at 800-462-8800 or visit Contact Progent.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis tools by SentinelOne to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the entire threat progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.

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    Progent's Microsoft-certified experts can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a common location for your employees or clients to access, organize, distribute and manipulate relevant data, documents, and software and to interact with one another. It allows quicker and better decisions, more effective sharing across groups and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available inside and without a business network. Windows SharePoint Services join employees, clients, teams and major tasks with the data they've created in a way that makes data easy to locate, download and re-use.

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    Progent's certified IT consultants offer Windows Server 2016 migration consulting services to help businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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