Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically launched on weekends and late at night, when IT personnel may take longer to become aware of a breach and are least able to mount a quick and coordinated response. The more lateral movement ransomware is able to manage within a target's network, the longer it will require to restore basic operations and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the urgent first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware experts can help businesses in the Birmingham area to identify and quarantine breached devices and protect undamaged assets from being compromised.

If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Birmingham
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any accessible backups. Files synched to the cloud can also be impacted. For a vulnerable environment, this can make automated restoration nearly impossible and basically throws the datacenter back to the beginning. So-called Threat Actors, the cybercriminals behind a ransomware attack, insist on a ransom payment in exchange for the decryption tools needed to unlock scrambled data. Ransomware attacks also try to exfiltrate files and TAs demand an additional ransom for not posting this data on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can be a big problem according to the nature of the downloaded information.

The restoration process subsequent to ransomware penetration involves several crucial phases, the majority of which can proceed in parallel if the response team has a sufficient number of people with the required skill sets.

  • Quarantine: This urgent initial step involves blocking the lateral spread of the attack across your IT system. The more time a ransomware assault is permitted to run unrestricted, the longer and more expensive the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities include cutting off affected endpoints from the network to block the contagion, documenting the IT system, and securing entry points.
  • System continuity: This covers restoring the network to a minimal useful degree of functionality with the least downtime. This effort is usually at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also requires the widest range of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and mission-critical apps, network architecture, and safe endpoint access. Progent's recovery team uses advanced collaboration platforms to organize the complex recovery process. Progent understands the urgency of working quickly, continuously, and in unison with a customer's managers and network support group to prioritize tasks and to put vital resources back online as quickly as feasible.
  • Data restoration: The work necessary to restore data impacted by a ransomware attack depends on the state of the systems, how many files are encrypted, and which restore methods are required. Ransomware assaults can destroy key databases which, if not properly closed, might need to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and SQL Server rely on Active Directory, and many financial and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to find clean data. For instance, non-encrypted OST files may exist on staff desktop computers and notebooks that were not connected during the attack.
  • Deploying advanced antivirus/ransomware protection: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the identical anti-virus technology implemented by some of the world's largest corporations such as Walmart, Citi, and NASDAQ. By providing in-line malware filtering, classification, containment, restoration and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring cuts total cost of ownership, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance carrier, if any. Activities include determining the type of ransomware used in the attack; identifying and making contact with the hacker persona; verifying decryption tool; deciding on a settlement with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the TA; acquiring, reviewing, and operating the decryptor utility; debugging decryption problems; building a clean environment; remapping and connecting drives to reflect exactly their pre-encryption condition; and restoring computers and services.
  • Forensics: This process is aimed at learning the ransomware attack's progress across the targeted network from beginning to end. This audit trail of the way a ransomware assault progressed within the network assists you to assess the damage and brings to light shortcomings in security policies or processes that need to be rectified to prevent future break-ins. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensic analysis is usually assigned a high priority by the cyber insurance carrier. Because forensic analysis can take time, it is critical that other key recovery processes like operational resumption are executed in parallel. Progent has an extensive roster of information technology and data security professionals with the skills required to perform the work of containment, business continuity, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered remote and on-premises IT services throughout the U.S. for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in core technologies including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This breadth of skills gives Progent the ability to salvage and integrate the undamaged parts of your network following a ransomware attack and reconstruct them quickly into a viable network. Progent has worked with top insurance carriers including Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware Recovery Consulting Services in Birmingham
For ransomware system restoration consulting services in the Birmingham metro area, phone Progent at 800-462-8800 or go to Contact Progent.

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    If you are developing UNIX-based software on a network that includes Windows-based servers, desktops, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your field of high-value expertise without the constant distraction of managing your business network. Through the use of smart network monitoring and by delivering online and in-person support when your company needs it, Progent represents an affordable alternative for managing an information network that provides excellent availability, security, and performance. Progent's developer assistance offerings include full-service information technology outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, proactive network monitoring, and Help Desk outsourcing.

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    Progent delivers the help of Microsoft and Cisco-Premier network support experts to offer clients economical ways to help companies optimize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to nationwide enterprises, Progent's expert engineers can show you how to improve your information system's e-mail architecture, security, availability, performance, and IT management.

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    System Center Configuration Manager automates software deployment at scale, streamlines security and compliance settings control, keeps track of network assets, protects against company data leakage, performs network health reporting, enables safe self service, and delivers a common control mechanism for managing multi-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help you with any aspect of designing, installing, operating and repairing a SCCM solution for local, cloud-based, or hybrid networks.

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    Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and fixing SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.

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    Progent is seeking a range of on-staff employees including solutions-driven Microsoft Certified Systems Engineers; system experts who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile access, wireless networking, high-availability systems, disaster recovery planning, data preservation, and server virtualization. Progent is also seeking desktop support experts, remote service professionals, and CISSP or CISA certified security professionals. We are also seeking veteran managers and administrators able to perform efficiently in our high-growth, virtual office environment. Progent works with independent consultants with in-depth knowledge and hands-on experience in crucial information technology areas beyond our main technical focus. Our Experts Group includes freelance consultants who can provide consulting and programming services for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or offer expert skills in areas like telecom, web site design, EDI, web commerce, or database management. Independent contractors premier by Progent coordinate with our staff consultants to provide comprehensive solutions for small and midsize business networks.

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    Progent's experts can provide Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and Exchange Server help, security services, and custom education. Progent can help clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For computer environments built solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and supporting a network environment that is available, safe, fast and able to achieve your company's business goals.

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    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their networking hardware like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require important software patches, or resolving performance problems.

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    Progent's Disaster Recovery/Business Continuity consultants offer extensive backgrounds assisting small businesses to minimize system downtime by offering affordable online consulting support for disaster recovery/business continuity planning, fault-tolerant network infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can help your company to plan and test a sensible business continuity strategy that aligns with your business goals and budget. Progent's disaster recovery engineers can help you to design, deploy, and support fault-tolerant technologies such as redundant Internet access, virtualization, clustering, network load balancing, transparent off-site backup, and geographically dispersed hot backup centers.

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