Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware requires time to steal its way through a target network. For this reason, ransomware attacks are typically launched on weekends and late at night, when IT staff are likely to take longer to become aware of a break-in and are least able to mount a quick and forceful response. The more lateral movement ransomware can achieve inside a target's system, the longer it takes to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to complete the urgent first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineers can help businesses in the Birmingham metro area to locate and isolate infected servers and endpoints and protect undamaged resources from being compromised.
If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Birmingham
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and infiltrate any accessible backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make automated restoration almost impossible and effectively throws the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment for the decryptors required to recover scrambled files. Ransomware assaults also attempt to exfiltrate information and hackers require an extra payment for not posting this data on the dark web. Even if you can rollback your system to a tolerable point in time, exfiltration can be a major issue according to the nature of the stolen information.
The recovery process after a ransomware breach involves a number of distinct phases, most of which can proceed in parallel if the response team has enough members with the necessary experience.
- Quarantine: This urgent first response requires blocking the sideways progress of ransomware within your IT system. The more time a ransomware assault is allowed to go unchecked, the more complex and more costly the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine processes include cutting off infected endpoints from the rest of network to block the contagion, documenting the environment, and securing entry points.
- System continuity: This covers bringing back the network to a minimal acceptable degree of capability with the least downtime. This effort is typically the top priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This project also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and mission-critical apps, network topology, and protected remote access. Progent's ransomware recovery experts use advanced workgroup platforms to organize the multi-faceted recovery effort. Progent appreciates the importance of working rapidly, continuously, and in concert with a client's managers and network support group to prioritize activity and to put essential services on line again as fast as feasible.
- Data recovery: The effort necessary to recover data damaged by a ransomware attack depends on the state of the systems, how many files are encrypted, and which restore techniques are needed. Ransomware assaults can take down key databases which, if not carefully closed, might need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on Active Directory, and many manufacturing and other mission-critical platforms are powered by SQL Server. Some detective work could be required to locate clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and laptops that were not connected during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized companies the advantages of the same AV tools deployed by many of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By providing in-line malware filtering, detection, containment, recovery and forensics in one integrated platform, Progent's Active Security Monitoring lowers total cost of ownership, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for working closely with the ransomware victim and the cyber insurance provider, if there is one. Activities consist of determining the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement with the victim and the cyber insurance carrier; negotiating a settlement and timeline with the TA; checking adherence to anti-money laundering regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, reviewing, and operating the decryptor utility; troubleshooting failed files; creating a pristine environment; remapping and connecting datastores to match precisely their pre-attack condition; and recovering physical and virtual devices and software services.
- Forensic analysis: This activity is aimed at uncovering the ransomware assault's progress throughout the network from start to finish. This history of the way a ransomware assault travelled within the network helps your IT staff to evaluate the damage and uncovers gaps in policies or processes that should be rectified to prevent future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to detect changes. Forensic analysis is usually assigned a top priority by the insurance carrier. Since forensic analysis can take time, it is essential that other important recovery processes like business continuity are executed in parallel. Progent maintains a large roster of information technology and security experts with the skills needed to perform the work of containment, business resumption, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered remote and on-premises network services throughout the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technologies including Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's data security consultants have earned internationally recognized certifications such as CISA, CISSP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers guidance in financial management and ERP application software. This broad array of skills allows Progent to identify and consolidate the undamaged pieces of your IT environment following a ransomware attack and rebuild them rapidly into a viable network. Progent has collaborated with leading cyber insurance providers like Chubb to help organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Services in Birmingham
For ransomware recovery consulting in the Birmingham area, phone Progent at 800-462-8800 or visit Contact Progent.