Birmingham Ransomware Prevention and Repair Services

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to work its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when IT personnel may be slower to recognize a breach and are least able to mount a rapid and coordinated response. The more lateral progress ransomware can achieve inside a target's system, the more time it takes to restore core operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's remote ransomware experts can help businesses in the Birmingham metro area to identify and quarantine breached servers and endpoints and guard clean resources from being compromised.

If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Birmingham
Current variants of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and attack any accessible system restores and backups. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make system restoration almost impossible and basically throws the IT system back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware attack, demand a settlement payment in exchange for the decryptors required to recover encrypted data. Ransomware assaults also attempt to exfiltrate files and TAs demand an additional payment for not posting this information on the dark web. Even if you can rollback your system to a tolerable point in time, exfiltration can be a big issue depending on the nature of the downloaded data.

The recovery process subsequent to ransomware penetration has several distinct phases, the majority of which can be performed concurrently if the response team has a sufficient number of members with the necessary experience.

• Containment: This urgent initial response involves arresting the sideways progress of ransomware across your IT system. The longer a ransomware attack is allowed to run unrestricted, the more complex and more expensive the recovery process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Containment processes include isolating infected endpoints from the rest of network to minimize the contagion, documenting the environment, and protecting entry points.
• Operational continuity: This involves restoring the network to a minimal useful degree of capability with the shortest possible delay. This process is typically at the highest level of urgency for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also requires the widest range of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, productivity and mission-critical apps, network topology, and protected remote access. Progent's ransomware recovery experts use advanced collaboration tools to coordinate the multi-faceted recovery effort. Progent appreciates the importance of working quickly, tirelessly, and in concert with a client's management and network support staff to prioritize tasks and to put vital services back online as quickly as feasible.
• Data restoration: The effort necessary to recover data damaged by a ransomware assault depends on the condition of the systems, the number of files that are affected, and what recovery methods are required. Ransomware assaults can take down key databases which, if not carefully closed, may need to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many manufacturing and other mission-critical applications depend on SQL Server. Often some detective work may be required to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and laptops that were off line at the time of the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users.
• Implementing advanced antivirus/ransomware protection: ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the identical anti-virus tools used by many of the world's biggest enterprises including Netflix, Visa, and NASDAQ. By delivering real-time malware filtering, classification, containment, repair and forensics in a single integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the victim and the insurance carrier, if any. Services consist of establishing the type of ransomware used in the attack; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement amount with the victim and the insurance provider; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; acquiring, reviewing, and operating the decryptor tool; debugging failed files; creating a clean environment; remapping and reconnecting drives to match exactly their pre-encryption state; and reprovisioning machines and software services.
• Forensic analysis: This process is aimed at uncovering the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of how a ransomware assault travelled within the network assists you to assess the impact and uncovers vulnerabilities in policies or processes that need to be corrected to avoid later breaches. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensics is commonly given a top priority by the insurance carrier. Since forensic analysis can take time, it is essential that other important recovery processes like operational continuity are pursued concurrently. Progent has a large team of IT and security professionals with the skills required to perform activities for containment, business continuity, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware Recovery Consulting in Birmingham
For ransomware system recovery consulting in the Birmingham area, phone Progent at 800-462-8800 or visit Contact Progent.