To get fast remote help with computer security issues, businesses in Birmingham Alabama can find world-class support from Progent's security engineers. Progent's online service staff is ready to provide fast and economical assistance with security issues that threaten the productivity of your IT network. Progent's accredited engineers are certified to support systems powered by Microsoft Windows, Linux, macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's wide array of services encompasses firewall configuration, email security, secure system architecture, and disaster recovery planning. Progent's technical support team has earned the world's most advanced security accreditations including GIAC and CISSP.
Progent offers remote security assistance on a by-the-minute basis without minimum call duration and without extra charges for setup or off-hour support. By billing by the minute and by providing top-level help, Progent's billing model keeps expenses under control and avoids situations where quick solutions turn into big bills.
We've Been Hacked: What Can We Do Now?
In case your business is now experiencing a network security emergency, visit Progent's Emergency Remote Computer Help to learn how to get immediate help. Progent maintains a team of certified cybersecurity specialists who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to guard against future exploits.
For businesses that have prepared carefully for being hacked, the step-by-step incident response model promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security incident.
Introduction to Security Expertise
Managing network security plus planning for recovering critical data and functions following an attack requires a continual program involving an array of technologies and procedures. Progent's certified security consultants can support your business at any level in your attempt to secure your IT system, from security audits to creating a complete security plan. Important technologies supported by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Forensics, and Managed Protection from E-mail-Based Spam and Viruses.
Planning and Building Secure Environments
Every company should have a thoroughly thought out security plan that incorporates both proactive and reactive activity. The proactive plan is a collection of precautions that works to reduce vulnerabilities. The post-attack plan defines procedures to assist security staff to assess the losses caused by an attack, repair the damage, document the event, and revive business activity as quickly as feasible. Progent can advise you how to design protection into your company operations. Progent can set up auditing software, define and implement a secure IT architecture, and recommend procedures and policies that will enhance the protection of your computing environment. Progent's security experts are ready to assist you to configure a firewall, design safe offsite access to email and data, and install an efficient virtual private network (VPN).
If you are interested in an affordable way for jobbing out your security management, Progent's 24x7 Network Support Services feature automated remote server tracking and immediate response to emergencies.
Hybrid Cloud Solutions
Progent can help your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud resources and that are compliant with government security standards. (Find out about Progent's Office 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
System Restoration and Security Forensics
Progent offers skill in recovering networks and servers that have been compromised, are quarantined, or have ceased to function following a security breach. Progent can show you how to determine the damage resulting from the assault, return your company to ordinary business operations, and recover data lost as a result of the assault. Progent's certified engineers can also perform a comprehensive failure analysis by going over activity logs and using a variety of advanced assessment techniques. Progent's background with security issues reduces your off-air time and permits Progent to propose effective measures to avoid or contain future assaults.
Ransomware Removal and Recovery Expertise
Progent offers the services of experienced ransomware recovery experts with the skills to reconstruct an environment compromised by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock. To learn more, visit ransomware removal and restoration expertise.
Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight line of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis technology to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including blocking, identification, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with government and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.
ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup processes and allows fast restoration of vital files, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security vendors to deliver centralized management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's certified security engineers offer world-class support in key areas of computer security such as:
Information Risk Audits and Compliance Testing
Progent provides expertise with information risk auditing software like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of automatic network scans to identify potential security gaps. Progent has extensive experience with scanning utilities and can assist your company to analyze audit results and respond efficiently. Progent's security engineers also offer web software testing and can conduct expert evaluation of enterprise-wide security to determine your organization's compliance with major worldwide security specifications such as FISMA, NIST, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless appliances as well as mobile handsets. Learn additional information about Progent's Information Risk Audits and Security Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth consulting services for Cisco's entire family of security and Virtual Private Network solutions such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Get more details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Help.
Other Firewall and Virtual Private Network Solutions
Unannounced Penetration Testing Consulting
As well as being expert in a wide range of security technologies from Microsoft and Cisco, Progent offers organizations of all sizes advanced engineering services for technologies from other major firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:
Unannounced intrusion testing is a valuable method for allowing businesses to find out how exposed their information systems are to serious threats by showing how effectively corporate security procedures and mechanisms hold up to authorized but unpublicized intrusion attempts launched by veteran security specialists utilizing advanced hacking techniques. Learn the details concerning Progent's Penetration Testing Services.
CISM Security Support Services
CISM identifies the basic skills and worldwide benchmarks of performance that information security professionals are expected to achieve. It provides business management the assurance that those who have been awarded their CISM have the background and skill to offer effective security management and engineering services. Progent can provide a CISM support professional to assist your organization in critical security areas including information protection governance, risk assessment, information security process control, and incident handling support.
Learn additional details concerning Progent's Certified Information Security Manager Security Consulting Services.
CISSP Security Support Expertise
Progent's CISSP experts are cybersecurity engineers who have earned CISSP status through verified experience, extensive study, and exhaustive testing. CISSP qualification indicates mastery of a worldwide standard for IT security. American National Standards Institute has given the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Fields of expertise included within CISSP include cybersecurity management practices, security architecture and test systems, connection permission methodology, software development security, operations security, physical security, encryption, telecommunications, network security, and disaster recovery planning.
Read more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Certified Experts for Secure Network Architecture
Progent's ISSAP Certified security experts have earned ISSAP accreditation as a result of thorough examination and extensive hands-on work with network security architecture. ISSAP security experts have acquired in-depth knowledge of access management systems and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of architecture security.
Learn additional information about Progent's ISSAP Accredited Secure Network Infrastructure Engineering Support.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to assist your organization to utilize current system security engineering principles and processes in system development, review system security designs according to security engineering best practices, produce viable system designs that include compliant security mechanisms for all critical system functions, develop effective configuration strategies to provide protection for operations, perform comprehensive risk analysis, and recommend realistic security solutions that balance your operational goals with your organization's tolerance for risk.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Consulting Expertise
The Certified Information Systems Auditor accreditation is an important achievement that signifies mastery in network security auditing. Certified by ANSI, the CISA credential has consultants undergo a comprehensive test overseen by the ISACA international professional group. Progent offers the expertise of a CISA-Certified security audit engineer trained to help businesses in the areas of information systems audit services, IT enforcement, systems and infrastructure lifecycle, information technology support, safeguarding data assets, and disaster recovery preparedness.
Find out more details about Progent's Certified Information Systems Auditor Professional Services.
CRISC Network Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's ability to design, deploy, and maintain IS control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified engineer to assist you to develop and execute a business continuity plan that follows leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management expertise is a good fit the support provided by Progent's CISA-Certified consultants for impartially auditing your IT control mechanisms and with the expertise of Progent's CISM-certified experts for designing security policies and procedures.
Read more information concerning Progent's CRISC-certified Risk Management Expertise.
Global Information Assurance Certification Support Expertise
Global Information Assurance Certification was established in 1999 to certify the skill of computer security engineers. GIAC's goal is to assure that a certified security consultant has the knowledge needed to deliver support in important areas of network, data, and software security. GIAC accreditations are acknowledged by companies and institutions around the world including United States NSA. Progent can provide the assistance of GIAC certified security engineers for any of the network security disciplines covered within GIAC certification programs such as auditing security systems, incident response, traffic analysis, web-based application security, and SIEM solutions.
Learn more information about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Computer Security Consulting Services
If your company is situated in Birmingham Alabama and you need computer security help, telephone Progent at 800-993-9400 or see Contact Progent.
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Progent offers consulting services and onsite technical support throughout Alabama.
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