Security and Compliance and Information Assurance Expertise
Birmingham Business IT Systems
To get immediate online help with data security problems, companies in Birmingham Alabama have access to expert support by contacting Progent's security professionals. Progent's online support staff is available to offer effective and affordable help with security issues that are impacting the viability of your IT network. Progent's accredited security engineers are premier to support systems based on Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can provide world-class help for vital cybersecurity and restoration technologies like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), full system restoration validation, immutable backup, and off-premises backup. Progent's broad selection of consulting services addresses firewall technology, email security, secure network design, and disaster recovery preparedness. Progent's technical support staff has earned the world's top security credentials including Global Information Assurance Certification and Certified Information Systems Security Professional.
Progent provides remote security help on a by-the-minute basis without minimum call duration and no extra fees for sign-up or after hours support. By charging by the minute and by delivering world-class support, Progent's billing policy keeps expenses under control and eliminates situations where quick fixes result in big charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a target network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support personnel may take longer to recognize a penetration and are least able to organize a rapid and forceful response. The more lateral movement ransomware can achieve within a target's network, the more time it will require to recover basic operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first steps in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist you to locate and quarantine breached servers and endpoints and guard undamaged assets from being penetrated. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Are We Supposed to Do Now?
In case you are currently fighting a network security crisis other than ransomware, visit Progent's Urgent Remote Network Help to learn how to receive immediate aid. Progent maintains a team of seasoned network security experts who offer remote and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to protect against future attacks.
For companies that have prepared in advance for a security breech, the step-by-step post-attack response model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a serious security incident.
Introduction to Progent's Security Services
Coordinating computer security and staying ready for restoring critical data and functions following a security breach requires a continual process involving an array of tools and processes. Progent's security engineers can assist your business at all levels in your attempt to protect your information network, from security evaluation to designing a comprehensive security program. Important technologies covered by Progent's security consultants include Security Planning and Implementation, Information Recovery and Security Forensics, and Managed Protection from E-mail-Based Attacks.
Planning and Implementing Secure Environments
Any company should have a thoroughly considered security strategy that incorporates both proactive and responsive elements. The proactive plan is a set of steps that works to reduce vulnerabilities. The reactive plan defines activities to assist security staff to assess the losses resulting from a breach, repair the damage, record the experience, and restore business functions as soon as feasible. Progent can advise you how to build protection into your business operations. Progent can set up scanning software, create and implement a secure computer infrastructure, and recommend procedures and policies that will optimize the protection of your information system. Progent's security experts are available to assist you to configure a firewall, deploy secure remote access to email and data, and install an efficient virtual private network (VPN).
If you are looking for an affordable option for jobbing out your network security administration, Progent's 24x7 Network Support Services feature automated remote system monitoring and fast response to problems.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that comply with government and industry data security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
System Restoration and Security Forensics
Progent offers expertise in recovering networks and computers that have been compromised, are suspect, or have ceased to function because of a security breakdown. Progent can help evaluate the damage caused by the attack, return your company to ordinary business operations, and retrieve information compromised as a result of the attack. Progent's security engineers can also manage a thorough failure analysis by going over event logs and utilizing other advanced forensics techniques. Progent's experience with security problems reduces your business disruption and allows Progent to propose efficient ways to prevent or contain new attacks.
Ransomware Removal and Restoration Services
Progent offers the help of proven ransomware recovery consultants with the knowledge to rebuild a network compromised by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. To find out more, visit ransomware cleanup and restoration consulting.
Work-from-Home Security Expertise
At-home staff members commonly utilize their personal computing devices and usually operate in a poorly secured physical area. This situation increases their susceptibility to malware attacks and calls for careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the development of policies built on leading practices. Progent's seasoned team of Work-from-home solutions experts can assist you to design, configure and maintain an effective security solution that protects critical information resources in environments that incorporate at-home workers.
Patch Management Services
Progent's managed services for patch management provide organizations of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking updates to your dynamic IT network. Besides optimizing the security and functionality of your IT environment, Progent's software/firmware update management services free up time for your IT staff to focus on more strategic initiatives and tasks that deliver maximum business value from your information network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat defense platform that features computer learning software and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in a few minutes to protect popular endpoints against increasingly sophisticated threats such as ransomware, known and new malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is always the first EDR response software deployed by Progent to gain control and visibility of a customer's network at the outset of a ransomware recovery emergency. For more information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.
Expertise with Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, simultaneous, programmable testing of your network so you can expose, rank, fix, and verify cybersecurity weaknesses before threat actors can take advantage of them. Progent offers the support of a NodeZero Certified Operator who can help you to use NodeZero to perform thorough penetration tests of your network perimeter and your internal IT infrastructure in order to evaluate your current security posture. Progent's NodeZero experts can also help you to harden your network security and can assist you to plan and implement a unified cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To learn additional details about Progent's vulnerability analysis services powered by on NodeZero's penetration test products, see Consulting Services for NodeZero's PEN Test Platform.
Stealth Penetration (PEN) Security Testing Services
Stealth penetration testing is an important part of any overall IT system security strategy. Progent's security experts can perform extensive penetration checks without the awareness of your organization's internal IT resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion detection warnings and event log monitoring are properly configured and consistently monitored. Progent can implement ongoing automatic penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and dangerous IT product defaults can be chained together by threat actors into the multi-vector attacks common to the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Assessment Services.
Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight family of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based analysis tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to automate the entire malware attack lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your company's unique requirements and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services, a portfolio of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS products manage and track your backup processes and allow non-disruptive backup and fast restoration of critical files/folders, apps, images, and VMs. ProSight DPS lets you avoid data loss resulting from equipment breakdown, natural disasters, fire, cyber attacks like ransomware, human mistakes, malicious insiders, or software bugs. Managed backup services in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed backup services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other personal devices. Using 2FA, whenever you sign into a protected application and enter your password you are requested to confirm who you are via a unit that only you have and that uses a different ("out-of-band") network channel. A broad range of devices can be used as this second means of authentication including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register multiple verification devices. For details about Duo identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved easily to a different hosting solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's certified consultants can provide world-class expertise in key areas of IT security such as:
Security Vulnerability Audits and Compliance Assessment
Progent provides experience with information risk auditing tools like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of automatic system tests to reveal potential security problems. Progent has broad skills with testing tools and can assist you to analyze assessment reports and react efficiently. Progent's security engineers also provide web software testing and can conduct expert evaluation of enterprise-wide security to determine your company's compliance with major industry security specifications such as FISMA, PCI, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless security including stationary wireless equipment plus portable handsets. Get additional details concerning Progent's Security Vulnerability Evaluation and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide in-depth consulting support for Cisco's entire family of security and VPN solutions including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services routers, wireless access points, Meraki cloud-managed access points, and Catalyst switches. Find out more details about Cisco Security, Virtual Private Network (VPN) and Wireless Help.
Other Firewall and VPN Solutions
In addition to supporting a wide array of security solutions from Microsoft and Cisco, Progent offers companies of any size expert engineering services for products from other popular firewall and Virtual Private Network vendors. Progent's engineers offer:
- Check Point Consulting
- WatchGuard Engineering Services
- Juniper/NetScreen Deployment and Support
- SonicWall Inc. Support
- Symantec Corp Help
Certified Information Security Manager defines the fundamental skills and international standards of service that IT security professionals are required to master. CISM provides executive management the assurance that consultants who have been awarded their certification have the background and knowledge to offer efficient security administration and engineering services. Progent can provide a CISM-certified expert to help your organization in key security areas including data protection governance, risk management, data protection process management, and incident response support.
Get additional information about Progent's Certified Information Security Manager Security Consulting Assistance.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have earned CISSP accreditation as a result of demonstrated professional work, extensive study, and exhaustive examination. CISSP qualification indicates expertise in an international standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include security administration practices, security design and models, connection control methodology, applications development security, operations security, hardware security, cryptography, communications, Internet security, and disaster recovery planning.
Find out additional details concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Certified Consultants for Secure Network Architecture
Progent's ISSAP Premier security consultants have earned ISSAP accreditation following rigorous examination and substantial hands-on work with information security architecture. ISSAP security experts have acquired in-depth knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security specialists can help your company with all phases of secure network architecture.
Read additional information concerning Progent's ISSAP Certified Protected IT Infrastructure Consulting Services.
CISSP-ISSEP Certified Cybersecurity Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your organization to utilize modern system security engineering principles and techniques in system development, evaluate system security designs based on security engineering leading practices, create cohesive system designs that include compliant cybersecurity mechanisms for all critical system functions, develop efficient design and configuration strategies to provide protection for operations, perform comprehensive risk analysis, and propose realistic security models that balance your operational goals with your company's tolerance for risk.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Consulting Expertise
The Certified Information Systems Auditor credential is an important achievement that represents mastery in information system security audit and control. Accredited by ANSI, the CISA accreditation requires that candidates pass an exhaustive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security audit consultant able to help businesses in the fields of information systems audit process, IT governance, systems and infrastructure lifecycle, IT service delivery, protecting information assets, and disaster recovery planning.
Get more information concerning Progent's Certified Information Systems Auditor Professional Expertise.
CRISC-certified Network Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify a consultant's skills to design, implement, and support IS control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified consultant to help your company to create and carry out a business continuity or disaster recovery strategy that follows leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the support available from Progent's CISA-Certified security engineers for objectively evaluating your IS management mechanisms and with the expertise of Progent's CISM-certified consultants for implementing company-wide security policies and procedures.
Get the details about Progent's CRISC Network Risk Management Support.
GIAC (Global Information Assurance Certification) Professional Expertise
Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security experts. GIAC's mission is to ensure that a certified security consultant possesses the knowledge needed to deliver services in critical areas of network, information, and program security. GIAC accreditations are recognized by businesses and government organizations around the world including U.S. National Security Agency. Progent offers the help of certified consultants for any of the security services covered within GIAC accreditation topics including auditing IT infrastructure, security incident response, traffic analysis, web-based application security, and SIEM solutions.
Learn additional details about Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Computer Security Help
If your business is situated in Birmingham Alabama and you're looking for computer security expertise, phone Progent at
Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.
| City | Address | Phone | Link |
| Birmingham | Eagle Point Business Center, 4000 Eagle Point Corporate Drive Birmingham, AL 35242 United States |
(205) 882-5100 | Birmingham Network Support Services |
| Mobile | 202 Government St Mobile, AL 36602 United States |
(251) 303-8282 | Mobile Network Support Services |
| Montgomery | 8436 Crossland Loop, Suite 204 Montgomery, AL 36117 United States |
(334) 557-8818 | Montgomery Network Support Services |
An index of content::
Microsoft Mac and Linux Desktop Security Consulting Company
24x7x365 Microsoft Mac and Linux Desktop Small Business IT Outsourcing Company
Progent can deliver a wide array of affordable remote and onsite consulting services to help you to deploy, administer, and troubleshoot desktops and mobile devices powered by Windows, Apple macOS/OS X, iOS, Android, or Linux.
Network Performance Analysis Consulting Services
IP Address Management Network Consultant
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and debug their networking appliances such as routers and switches, firewalls, and access points as well as servers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that require important updates, or identifying the cause of performance problems.
Emergency Microsoft Expert Consulting Lync Server 2013 video conferencing
Lync Server 2013 and Active Directory Services
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN telephony. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications consultants can provide online and on-premises support to assist you to manage and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and carry out an efficient Skype for Business migration.
password management system Consulting
Open Now Technology Professional ProSight network infrastructure documentation management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and protect information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it.
Microsoft Teams with Office 365 Consulting
Microsoft Teams and Android Consultants
Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Consultants Google Cloud hybrid solutions
Professional Multiple cloud integration
Progent can assist your IT team to plan and administer cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid architectures that utilize local IT assets as well as one or more public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience delivering high-level consulting services online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Duo Multi-factor Authentication Specialist
Support and Help Duo Two-factor Authentication
Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
QTS Sacramento Internet Data Center Specialists
QTS Colocation Center Engineer
The QTS (formerly Herakles) Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS data center as a colocation facility or if your company is considering moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services including data center migration, equipment installation and updates, network optimization, project management, virtual server expertise, offsite network monitoring, centralized network management, application development, disaster recovery/business continuity planning, security evaluation, and the use of the Progent Test Lab.
Supplemental Help Desk Cost Savings Online Consulting
Service Desk Sharing Economics IT Consultant
Progent's Help Desk outsourcing and co-sourcing service programs enable companies to reduce costs, improve productivity, and adapt quickly to sudden changes in economic circumstances.
ProSight Reporting Auvik Network Managemrnt Support Services
ProSight Reporting Network Infrastructure Monitoring Consultant Services
ProSight Reporting is an expanding suite of real-time reporting plug-ins designed to integrate with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consultancy Citrix Lab Manager
Specialist Citrix and Microsoft Hyper-V
Progent's Citrix-certified consultants can assist you to assess the business benefits of the various versions of Essentials for Hyper-V, assist you to integrate Citrix management tools with your Hyper-V environment, and demonstrate to you how to use Citrix Essentials to improve the performance, uptime, flexibility, and fault tolerance of your virtual network while lowering the cost of resources and operations and streamlining management processes.
Email Quarantine Engineer
Urgent Email Block Lists Specialist
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Professional Exchange Server Upgrade
Microsoft Exchange Server 2010 Upgrade Consultants
Progent can provide expert support for every step of your Exchange Server 2010 migration including end-to-end project management, site prep, project design and documentation, cost estimates of all new software licenses and equipment required, recommended vendor sourcing, system verification at customer site or at Progent's test facility, managing transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous system, and webinar training for customer's IT group and end users.
Security Inventory Engineers
Internal Network Security Scan Consultant
Progent provides small businesses a pair of low-cost security inventory scanning packages that include, at a preset fee, remotely administered inventory scans of your security profile which are evaluated by professional information security specialists who assess the results of the scan, deliver unbiased evaluations of your existing security vulnerability, and make suggestions for enhancements. Progent has developed two complementary network security inventory scanning packages for external and internal security testing that are priced to fit the restricted budgets of small businesses while providing enterprise-class evaluations of your network's vulnerability to attack.
Best Windows Server Hyper-V 2016 Security and Compliance Support
Windows Hyper-V 2016 Management Remote Troubleshooting
Windows Hyper-V 2016 incorporates key technologies initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to support your vital applications, plan a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a non-disruptive upgrade strategy, educate your IT management and support staff, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution delivers maximum business benefit.
Exchange Server 2010 Professional
Microsoft Exchange Remote Troubleshooting
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting email systems for companies in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email environment offers compliance, service continuity, easy access for off-site and wireless users, time-saving management utilities, and seamless integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2000. Progent can also help small or medium businesses to migrate to Exchange 2016 Server or MS Exchange 2013 Server.
Professional Internal Cybersecurity Inventory
Web Application Security Evaluation Consult
Progent offers several security service bundles designed to provide larger institutions an objective and comprehensive security assessment from a group of certified security consultants. All Progent's network security assessment bundles incorporate a suite of services like automated scans from inside and from outside your corporate security perimeter, professional interpretation of results by certified security consultants, creation of a report documenting the findings, plus a live high-level executive outbrief and an in-depth interactive outbrief for internal network engineers.
Windows Server 2016 Hybrid Integration
Microsoft Windows Server 2016 Storage Replica Computer Consultants
Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a disaster recovery solution built around Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.
Technology Consulting Gentoo Linux
CentOS Linux Engineer
If your company is producing UNIX or Linux software on a network that has Windows-based processors, desktops, and office applications, Progent offers comprehensive network support outsourcing that frees you to concentrate on your area of high-value know-how while avoiding the constant hassle of managing your company information system. Through the use of smart server monitoring and by providing online and in-person support when your business needs it, Progent offers an economical alternative for managing an information network that features excellent reliability, security, and efficiency. Progent's UNIX/Linux developer support services include comprehensive information technology outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, proactive network monitoring, and Help Desk Call Center support.
64-bit Upgrade On-site Technical Support
64-bit Upgrade Technology Consulting Services
Progent's Microsoft-expert engineers can help you to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit desktop computing, design an affordable migration process that reduces operational disruptions, and deliver economical, professional online help to assist you to install 64-bit PC desktop operating systems and application software on your existing hardware.
Microsoft Experts Consulting Rates Network Installations
Consultant Rates Information Technology Consulting Firm
Progent's pricing model is to bill for phone service and in-person visits by the minute. As a result, you are charged exclusively for delivered support. Progent does not demand a more expensive rate for off-hours or emergency support, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no startup fee and requires no monthly commitment for support services provided during normal working hours. Many support organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big bills for quick solutions so you will not be tempted to permit simple problems to stay unaddressed.
Top Rated Microsoft Forefront TMG 2010 IT Consulting
Outsourcing Forefront TMG 2010
Microsoft Forefront TMG 2010 builds on the proven security capabilities of Microsoft ISA Server and provides a easily administered web gateway that delivers a single-server platform for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting capabilities, allows custom reports powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft consultants can assist you to design and carry out test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Exchange 2016 Migration Planning Specialists
Exchange 2016 Mailbox migration Support and Help
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA infrastructure for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Network infrastructure patch management Technology Professional
Patch management Consultants
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Office SharePoint Server 2016 Professionals
Top Network Engineer SPS
Progent's Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web-based technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server offers a common location for your employees or clients to connect to, manage, share and interact with useful data, files, and applications and to interact with other people. SharePoint enables quicker and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the data they've developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can assist your organization to manage your existing SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
Microsoft Certified SQL Server Remote Support
Network Security Test MS SQL
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of a new generation of high-end applications that can give your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
MS Certified Amazon MWS programming Design
Designer Amazon MWS
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
Office for Mac Setup and Support
Online Troubleshooting macOS and Windows
Microsoft Mac Office allows Mac users to run the industry's most popular office productivity applications. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support environments that combine Mac with Windows computers with extensive resource sharing, or environments which carefully limit sharing between Mac and Windows users.
Troubleshooting Hyper-V 2016 Hybrid Cloud
Hyper-V 2016 Computer Consulting
Hyper-V 2016 incorporates core features first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and execute a smooth migration strategy, train your IT administration and support personnel, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you maximum business value.
Microsoft Azure enterprise hybrid cloud solutions Specialist
Microsoft Azure hybrid cloud solutions Professionals
Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that utilize local IT assets as well as one or more public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Urgent MS Microsoft Virtual Server Consulting
Computer Consulting Microsoft Server Virtualization
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and based on software first developed by Connectix, provides the performance needed to accomplish hardware reduction, application upgrade, and server isolation projects through virtualization technology in an enterprise-ready IT network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies wishing to improve ROI in application programming and piloting, upgrading from legacy line-of-business software, and hardware consolidation. Progent's skilled Virtual Server experts can assist your company to evaluate and integrate MS Virtual Server.
Juniper Junos Management Cybersecurity Organizations
Network Security Test Juniper Junos
Progent's Juniper-authorized network engineer can help your company to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and upgrade efficiently from discontinued devices to current versions. Progent's Junos OS engineers can offer expertise with Juniper's flagship network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that incorporate a combination of Juniper's software platforms.
Macintosh OS X Integration
Outsourcing Apple OSX Tiger
Progent's consultants can provide Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help you with iPhone support and iPad synchronization, or migrating to iCloud services. For computer environments based solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is available, safe, fast and able to achieve your organization's objectives.
24x7x365 Windows Server 2019 High Availability Computer Consulting
Windows Server 2019 Cybersecurity Technical Support Services
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Juniper NetScreen IPsec VPN Security Consultant
Juniper NetScreen 5400 Firewall Auditing
Progent's Juniper Networks-authorized NetScreen consultants can help you to install and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper products, and repair infrastructure issues in all-Juniper or mixed-vendor environments.
Security Vulnerability Assessment Professionals
Computer Security Assessment Consulting
Progent has created several security packages intended to deliver larger institutions an impartial and thorough security assessment from a team of premier security engineers. All Progent's security evaluation packages incorporate a collection of procedures like network scans from within and from outside the network firewall, professional analysis of captured data by certified security engineers, production of a report documenting the findings, plus an interactive high-level executive summary and a detailed live review for internal network engineers.
Live Communications Server Remote Technical Support
Microsoft LCS Server IM Technology Consulting Services
Microsoft Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade package featuring enhanced security, transparent compatibility with additional Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant IM platform. Successful deployments of Office Communications Server call for extensive planning and consideration prior to installation. Progent's Microsoft-authorized consultants can provide the expertise needed to realize all the benefits of Microsoft Office Communications Server throughout your entire organization.
Internet Security and Acceleration Server 2006 Remote Support
Microsoft ISA Server 2006 Consulting Services
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet resources while supporting enhanced efficiency by making these resources accessible to authorized remote or mobile users. ISA Server 2006 helps protect corporate applications, services, and data throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 consultants can help you design, install, configure, and support ISA Server 2006 on your system so your company benefits from a highly functional and affordable combination of security, convenience, and speed.
WSUS Technology Professional
Microsoft SUS Consultancy
Microsoft Windows SUS enables information technology managers to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support staff can completely and easily manage the installation of patches that are published via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up client's workstations, defining the Group Policy parameters, and making sure your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your system environment.
Microsoft Windows Server 2012R2 Remote Technical Support
Windows Server 2012 R2 Configuration Manager Network Consultant
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and rollout strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management team, develop an enterprise-wide security plan, automate IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Technical Support Exchange 2000 Server Upgrade
Microsoft Exchange 2000 Upgrade Remote Technical Support
Progent is one of the most qualified IT consulting firms for designing email systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange Server 2000 under common scenarios including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 support.
Professionals Work from Home Video Conferencing
Technical Consultant At Home Employees Teleconferencing
Progent can help small and medium-size businesses to implement and debug teleconferencing platforms to allow their telecommuters to collaborate productively with colleagues and customers.
Remote Consultant Services Fortinet FortiGate NGFW Firewalls
Fortinet FortiOps Support and Help
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall consultants can assist your business to deploy your Fortinet FortiGate security appliances to safeguard your IT resources at the enterprise edge, within the data center, at branch locations, and at the cloud edge.
ProSight Reporting Remote Network Infrastructure Management IT Consultant
Consulting ProSight Reporting Infrastructure Management
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External Network Security Scan Consultants
Engineer Information Risk Evaluation
Progent has put together two ultra-affordable service packages designed to allow small companies to get an independent network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer runs an extensive test of your network from beyond your company firewall to determine potential weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from a secure computer within your firewall to uncover vulnerabilities to inside attacks. Both security inventory packages are configured and executed from a secured external location.
Network Consultant Wi-Fi VoIP phone integration
On-site Support wireless IP phone security
Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for workers who are mobile within campus, warehouse, retail or other venues where management requires portable phones that provide more administrative control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that IT teams set up and optimize numerous components of your Wi-Fi environment such as APs, routers, wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide online and on-premises support to help you build and maintain a Cisco wireless VoIP phone solution by delivering services that can range from debugging the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Fault Tolerant Server Clustering Consulting Services
SQL Server Cluster Support
Progent provides Windows Cluster Server support to help your business deploy non-stop server clusters that can deliver 24x7 uptime. Clustered Windows servers for fault-tolerant systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Server Cluster. By showing you how too create non-stop server clustering environments around Microsoft Windows Clustered Server 2003, Progent's Certified Windows consultants ensure that your high availability clustered servers are configured to maximize the strategic advantage of your IT network.
Windows 8.1 Consultancy
24x7 Windows 8.1 Migration Design Company
Progent's Microsoft-certified experts can provide a range of network consulting services to assist organizations of any size to deploy, administer, and troubleshoot networks that incorporate desktops, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure testing environments to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment plans following industry best practices.
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