Birmingham Consulting Expertise for Network Service Companies
Transparent Short-Term Staff Assistance
Progent's Consulting Expertise, Help Desk, and Ticketing Support for Network Service Firms in Birmingham
Progent’s consulting services for network service firms in Birmingham Alabama enables your company to offer your clients Progent's consulting expertise and Help Desk support under your own branding as a transparent supplement to your in-house IT services team. These services can help you add to your revenue, expand your service portfolio, satisfy your clients, and increase your profits.
Progent’s nationwide team of network infrastructure experts, desktop integration and troubleshooting specialists, network admins, and cybersecurity professionals have worked as transparent extensions to the IT staffs of some of the country's biggest IT support businesses. Progent’s range of expertise allows you to add to the scope of your IT support practice, and Progent’s transparency helps you strengthen and preserve your company's brand.
Progent is a network consulting company with two decades of experience delivering remote expertise to small and mid-size organizations. Progent is a Microsoft Partner and has one of the largest teams of Cisco CCIE network experts of any private computer support firm in the world. Progent has provided online technical support and consulting to clients in every state in the country. (See recommendations from Progent's clients.)
Using Progent's Services With Your Own Brand
Progent's consulting program for IT service providers offers seamless resale to your clients of world-class IT services. Progent invoices your firm directly and performs under your direction to deliver your clients support services under your branding. Also, Progent offers a low-cost Extended Hours Support Program for clients who need 24x7 support.
Help Desk and Ticketing for IT Service Firms
Ticketing systems are the enabling technology behind an efficient service desk. But modern ticketing platforms are not just expensive to acquire and staff, but difficult to configure and manage. Smaller IT support organizations seldom have the necessary financial or human resources. Progent's Service Desk and ticketing program offers IT service firms an economical way to keep their own branding while providing their clients world-class desktop support built around an advanced ticketing system and supplemented by fast escalation to top-tier experts.
Key Features of Progent's Help Desk and Ticketing Program for IT Service Providers
Progent's Call Center and ticketing program for IT support companies leverages Progent's investments in highly scalable ticketing technology, an online desktop support team, and a group of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing platform exclusively or Progent can set up communications with your current ticketing platform. The standard and optional features available with Progent's Help Desk and ticketing program allow you to increase your support volume, the diversity of technologies your company can handle, the number of {geographies you can service, and your overall availability.
Key features of Progent's Service Desk and ticketing solution for IT support firms include:
- Progent's online desktop service group provides Level 1 end user assistance with 1-hour SLA to begin work during standard business hours.
- Normal service hours are from 5am to 7pm PST, five days per week.
- Extended hours support is available at extra cost.
- Optional onsite support in major metro areas is offered across the US at extra cost.
- You have full control of your customers and billing.
- Your clients enter service requests by means of your custom branded web portal, an 800 phone number, or by sending a message to your assigned mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and updated online until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Providers
Progent's consulting expertise for IT service firms allows you to act as a sole source for virtually all IT expertise your clients may require. You can grow your staff and core in-house competencies steadily without being forced to turn down opportunities owing to a lack of expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a seamless supplement to your in-house IT service group, under your management, and bills you rather than your customer.
- Granular Billing: Progent bills by the minute to reign in expenses.
- Detailed Reporting: Progent uses an enterprise-class documentation platform to make sure all IT services delivered are fully documented. This enables support group to transfer service assignments to internal consultants when you have enough staff and relevant technical skills.
- Safely Grow Your Service Practice: You can quickly and affordably accept more opportunities outside your main areas of expertise and open new geographies without assuming the risks involved with increasing your head count too quickly.
- Strengthen Your Name: You can solidify your positioning as a comprehensive IT support provider by delivering more solutions to more clients using your own brand.
- Add to Your Services Portfolio: Progent can provide world-class expertise in a broad range of IT disciplines and can be a dependable resource for expanding your IT service business.
- Rapid Problem Escalation: With a large roster of senior IT experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the most challenging problems can be handled promptly.
- Make Your Clients Happy: Satisfied clients keep coming back. By teaming with Progent, you can continue making your customers successful without ever requiring clients to look for expertise from your competitors.
- Online Support Experts: For two decades, Progent has delivered remote IT support ranging from Call Center support to high-level consulting. Efficient online support saves money while delivering quick results.
- Top Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Birmingham, Alabama Organizations
Progent's veteran team of certified consultants offers Birmingham, Alabama organizations a wide range of online consulting and debugging services. Practice areas covered under Progent's consulting program for network service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Integration
- Office 365 Integration
- Dynamics GP Expertise
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Technical Support
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Expertise
- Security and Compliance Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support
- Colo Data Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtual Server Management
- Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- iPhone and Android Management
- iPhone Support
- Google Android Smartphone Support
- Ransomware Recovery
- Data Backup/Recovery Solutions
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- Wi-Fi Site Surveys
Find Out More About Progent's Consulting Program for Network Service Providers in Birmingham, Alabama To learn more details about Progent's consulting support for IT service firms in Birmingham, Alabama, call 1-800-993-9400 or refer to Contact Progent.
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Meraki Switch Topology Consultants
Meraki MS 300 Series Switch Specialists
Cisco's Meraki family of access and aggregation switches are intended for sites ranging from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective remote expertise to help your company to design and implement a productive network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management architecture, set up policies to ensure security, develop and validate a disaster recovery strategy, and troubleshoot technical issues associated with any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking solution.
Immediate Remote Office Computer Consulting
Branch Office Remote Technical Support
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique ability for serving branch offices that require IT help with the responsiveness associated with with small organizations but which includes professional client interaction, thorough documentation, and adherence to corporate IT standards. If your enterprise maintains a sales office situated anywhere in California or any area covered by Progent's engineers, Progent can provide a broad array of in-person and on-line network support services and system architecture assistance.
SharePoint Online Configuration
SharePoint Deployment Architecture Technical Support
Progent's Microsoft-certified SharePoint consultants can provide affordable online and onsite expertise, software development, and debugging support for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Hybrid cloud integration Engineer
Consult Enterprise hybrid cloud solutions
Progent can assist your it team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid topologies that seamlessly combine on-premises IT assets as well as cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of public cloud migration support services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Private Cloud Integration Specialists
Private Cloud Solutions Consulting Services
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages including reduced capital expenditures, savings on operational expense, improved executive focus, world-class protection, enhanced availability, and regulatory compliance.
Cybersecurity Tech Services Juniper SRX210 Router
Security Audit Services Juniper SRX Series Firewall
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Colo Online Support Services
Enterprise Windows 2000 System Consulting
For large businesses, Progent can supplement internal IT staffs by providing extensive background in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can act as a transparent local supplement of corporate network management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbox compliance, project management, and world-class service for multiple location office environments powered by Enterprise Windows 2000. Progent can provide field engineers and specialists to assist with a campus relocation or office move, or a system architect to help with building or using an Internet Data Center or Hosting Facility.
Dynamics GP/Great Plains Engineer
Dynamics GP Software Online Consulting
Progent’s Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution based, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP is simple to deploy and configure, and with its modular approach you are able to purchase only the functions you currently need, with the ability to expand clients and enlarge functionality in the future. Progent’s Dynamics GP Software support experts can help you install, configure and administer Microsoft Dynamics GP 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
wireless IP phone integration Professionals
wireless VoIP phones and Meraki APs Integration Services
Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are mobile within office, hospitality, health-care or other environments where management requires portable phones that provide more control, security and durability than is achievable with the BYOD mode of workplace communications. Integration of Cisco's wireless IP phones typically demands that IT teams set up and fine tune numerous key pieces of your wireless infrastructure such as access points, routers, Cisco wireless LAN controllers, and call management software. Progent's certified consultants can provide online and on-premises assistance to help your organization create and manage a Cisco wireless VoIP phone solution by delivering services that can range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Microsoft ISA Server 2006 Engineer
Forefront Threat Management Gateway 2010 Computer Security Specialist
Application Publishing with ISA Server 2006 provides more protection of intranet applications while enabling enhanced efficiency by making these resources accessible to legitimate remote or mobile users. ISA Server 2006 helps protect business applications, services, and data throughout all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can help you plan, install, configure, and maintain Internet Security and Acceleration Server 2006 on your network so your business achieves a highly functional and affordable combination of protection, productivity, and speed.
Trainer Quark
Macintosh Applications Class
Progent's Apple Mac consultants can promote the creative aspect of Macintosh environments by providing help services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Business Portal for Dynamics GP Consulting Services
24/7/365 Dynamics GP Software Development Support and Setup
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design specialized mission-critical applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to analyze your business more effectively, transforming uncooked information into valuable understanding of your company and customers.
CRISC Risk Identification Support Outsourcing
Risk Mitigation Online Technical Support
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to develop a complete disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, non-stop network architecture that takes into account reliability issues involving a wide array of infrastructure technologies and procedures.
Proxim Tsunami Remote Consulting
Wireless Bridge Outsourcing
Progent’s wireless engineers can help small organizations plan, select, pilot, install and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a level of security that equals or excels wired interfaces. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to select and deploy the wireless link technology that match your company needs.
Setup and Support SMS Server Migration
SMS 2003 Upgrade Support and Setup
Microsoft Systems Management Server 2003 provides added functionality for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software products by making it easier to copy system images, manage mobile devices, and run management utilities. In addition to alerting you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects involving processes that Feature Packs are designed to make more efficient. Progent's migration and update services can lower spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and policies to manage PDAs and intelligent mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates policies, procedures and technologies to keep your IT computer system protected.
SQL Server 2008 Migration Consulting
Biggest Microsoft Experts Upgrade Consultants SQL Server 2008
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of a new generation of enterprise-class applications that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
Enterprise hybrid cloud integration Technology Professional
Microsoft, Cisco and Security Certified Experts Amazon AWS hybrid cloud solutions Consultant Services
Progent offers expert remote consulting services to help businesses integrate their information networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid topologies that utilize physical IT assets as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration support services such as Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
Computer Consultant Microsoft Windows 7 Evaluation
CISM Security Security Microsoft Windows 7 Evaluation Support and Help
Progent's certified consultants offers remote and onsite consulting services to help you to manage, support, and repair PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, online access, mobile device management, Wi-Fi network design, and 24x7 system monitoring and alerts.
ransomware preparedness evaluation Professionals
Specialists Conti protection and ransomware recovery
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's preparedness either to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to gather information about your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient security and backup environment that minimizes your vulnerability to a ransomware attack and meets your business requirements.
Work From Home Job Home Based Network Engineers
Telecommuting Cisco Consulting Part-Time Jobs
Progent believes that a carefully designed and executed network is a crucial factor for enabling a firm's success, and we follow this belief in our corporate system infrastructure. Progent has created a fault-tolerant virtual office network that enables Progent's staff consultants and certified contractors to offer fast and effective service, collaborate easily on sophisticated jobs, and experience professional and personal growth from being a member of an exciting company culture of self motivation and freedom.
SQL 2008 Reporting Services Designer
Microsoft SQL Server Troubleshooting
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast creation of cutting-edge high-end programs that can provide your company a significant competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
24-Hour Jabber Network Consulting
Jabber and OAuth Technical Support Services
Progent's Jabber consultants can provide remote or onsite support to assist organizations of all sizes to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth expertise for all the technologies that go into building a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration ecosystem.
Cisco Management Business Computer Server Companies
Cisco Security Network Support Technician
Progent's Cisco certified networking consultants have extensive background assisting ISPs to design, deploy, administer, tune, and debug fault-tolerant, extensible connectivity environments suitable for shared public networks.
Online Consulting SMS Upgrade
SMS Server Migration Information Technology Consulting
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver important software rapidly and reliably to appropriate workers, lower software costs and stay compliant by determining patterns of usage, improve Windows security by improving your awareness of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or location, and lower operational costs by fully exploiting the management functions incorporated into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including program and hardware inventory.
Engineers Blackberry
BlackBerry Enterprise Server Professional
Progent offers the services of BlackBerry-certified professionals who can help small businesses to design, manage, and troubleshoot BlackBerry technology economically and effectively, eliminating the requirement for an internal BlackBerry specialist and minimizing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven online support model, provides small businesses an efficient option for integrating BlackBerry devices and software productively into their information network.
WatchGuard Firebox M270 Firewall Security Certification
WatchGuard Firebox Firewall Security Certification
Progent offers support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Microsoft ISA 2004 Server IT Consultants
Microsoft ISA 2004 Server Technology Consulting
Progent’s Microsoft certified consultants provide small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can protect your business network from attack by external and internal threats. Forefront TMG and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
ProSight VM Hosting Consultants
ProSight Virtual Hosting Technology Professional
Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified consulting team to provide small businesses with a complete IT outsourcing alternative that enhances network dependability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and key application servers hosted in a secure and fault tolerant facility on a fast, high-availability virtual machine configured and supported by Progent's network service professionals.
Network Management Server Migration Specialists
Open Now Cisco Network Management Networking Consultant
Progent's Cisco-Premier network management consultants can show you how to use Cisco's management tools along with a selection of powerful third-party applications to build a complete network management strategy in order to keep your environment running reliably, fully utilize expensive resources, guard your data, revive rapidly from hardware breakdown or deliberate assaults, and allow you to expand or reassign network resources intelligently and economically as your company evolves.
Antivirus Support Services
Postini Support
Email Guard from Postini provides constantly updated spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your business is too small to qualify for a regular Postini license, you can still get the use of Postini’s Perimeter Management technology through Progent’s E-Mail Guard spam filtering and anti-virus aggregation offering. Progent’s certified email security consultants can show you how to develop an email safety plan that incorporates spam filtering and virus protection technologies and processes.
After Hours Redhat Linux On-site Technical Support
Colbolt Linux Network Consultants
Progent's Linux consulting experts provide small businesses and software developers assistance with managing and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise offers you an easy one-stop consulting firm to help you build and manage a protected and robust cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining Windows with major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
BlackBerry Exchange Support
BlackBerry Enterprise Server Online Troubleshooting
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry technology economically and effectively, doing away with the need for an internal BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-premier consultants, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven remote service delivery model, provides small businesses a cost-effective solution for incorporating BlackBerry technology productively into their information system.
Linux Network Monitoring Technical Support
Linux Network Monitoring Integration
Nagios and MRTG are powerful, Open Source monitoring tools that run under the Linux OS and can be used to monitor UNIX environments, Windows systems, or multi-platform situations where the Linux OS and MS Windows run side by side. Nagios allows network managers to track system services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to track the bandwidth through SNMP network appliances such as servers, routers, and switches. Progent's system monitoring engineers can assist you to utilize both these utilities to streamline and repair your system.
IT Technical Support Company Office 2016
Outlook 2016 Computer Network Providers
Progent's certified Microsoft Office and Office 365 consultants can help companies of any size to incorporate Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that provides quick ROI and enables better business results. Progent can help your company to interface Microsoft Office or Office 365 applications with one another and with additional key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with different versions of Office desktop and offers live online training to individual users and groups.
Anti-Spam Services
Consultant Anti-Spam
E-Mail Guard is Progent's economical spam filtering and virus protection solution that offers small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated suite of web-based anti-spam and virus defense services that ward off email assaults before they are able to penetrate the company firewall. Perimeter Manager also lets administrators track and control their e-mail application, irrespective of server platform, hardware technology, or geographic location.
JAVA Development Firm
Reports Data Mart
If you want to update your production web site, build internal websites for applications such as human resources or employee training, design a powerful web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also help you design and maintain a secure, fault-tolerant server and communications network, including off-site and wireless connectivity, to support your web solutions.
SQL Server 2019 Development Network Consultant
Microsoft Expert SQL Server 2019 High Availability Remote Support
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises consulting, software development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a seamless information management solution.
Branch Routers Online Troubleshooting
IOS Software Configuration
Cisco offers a full array of routers including routers built to deliver the security, performance, and availability demanded by customers from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Juniper J Series Router Firewall Audit
24x7 Juniper J4350 Router Security Contractors
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
MCSE Expert Certified Windows 8.1 BitLocker Computer Network Support Companies
24-Hour Cisco and Microsoft Certified Experts Microsoft Windows 8.1 Technology Professional
Progent's Microsoft-certified experts can deliver a variety of consulting services to help organizations of any size to install, manage, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to set up testing labs to evaluate Windows 8.1 and plan and implement Windows 8.1 migration projects based on leading practices.
MCSE Information Technology Installation Service
MCAD IT Specialist
Progent offers customers the services of consultants who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that customers have the right to be sure that their IT support consultants have formal training plus broad real-world experience so that Progent's clients can use Progent's support with trust. Often, vendor certifications such as the CCIE brings priority for substantially better vendor assistance than is available to uncertified service providers, enabling Progent to offer customers a higher class of IT support. In other cases, major credentials such as CISM or CISSP for network security can aid enterprise customers to demonstrate compliance with regulatory requirements by using the services of recognized IT experts.
24x7 Software Consultants Small Office
Small Office System Repair
Progent's Microsoft and Cisco certified network engineers can provide advanced support for a broad array of technologies and can deliver that expertise by phone nationwide or in person in select cities throughout the United States and anywhere in California. Progent provides online support for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for the toughest network issues, plus the support of CISSP and CISM-accredited security engineers to handle complex security design and problem solving. Progent has delivered online network support to businesses in all 50 states in the U.S.
Exchange 2019 Hybrid Integation Consultants
Largest Exchange Server 2019 Engineer
Progent can help your organization in any facet of your migration to Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook.
Security Companies Juniper SSG Series Gateway
Juniper SSG Firewall Security Consultancies
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
