Birmingham Consulting Experts for IT Support Providers
Seamless Short-Term Staff Expansion
Progent's Consulting Expertise, Help Desk, and Ticketing Support for IT Service Organizations in Birmingham
Progent’s consulting support for network service firms in Birmingham Alabama enables your company to provide your clients Progent's consulting and Help Desk Call Center support under your own branding as a seamless extension of your regular IT support group. These services can help you add to your revenue, expand your service offerings, satisfy your customers, and increase your bottom line.
Progent’s nationwide roster of network infrastructure experts, PC integration and troubleshooting technicians, network admins, and cybersecurity professionals have worked as seamless expansions to the support staffs of some of the country's biggest IT service firms. Progent’s range of expertise allows you to add to the scope of your IT support practice, and Progent’s transparency helps you promote and protect your company's brand.
Progent is a network support company with 20 years of background providing remote consulting services to small and middle-size businesses. Progent is a Microsoft Partner and maintains one of the largest groups of Cisco CCIE network infrastructure engineers of any private computer support company in the world. Progent has delivered remote technical support and advanced consulting to customers in every state in the U.S. (See recommendations from Progent's clients.)
Using Progent's Services With Your Own Brand
Progent's consulting program for network service firms features seamless resale to your customers of professional IT services. Progent invoices your firm exclusively and works under your direction to provide your customers support services under your branding. In addition, Progent has an affordable Extended Hours Support Program for clients who require access to 24x7 support.
Help Desk and Ticketing Services for IT Service Firms
Ticketing is fundamental to an effective IT Call Center. But modern ticketing systems are not just expensive to license and staff, but difficult to configure and maintain. Smaller IT service firms seldom have the required resources. Progent's Call Center and ticketing solution gives IT support firms an affordable way to retain their own branding while delivering their clients responsive desktop support services built around an advanced ticketing platform and supplemented by fast escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Program for IT Service Firms
Progent's Help Desk and ticketing program for IT support organizations leverages Progent's investments in advanced ticketing software, an online desktop support team, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can establish communications with your existing ticketing platform. The features available with Progent's Call Center and ticketing program allow you to increase your physical and virtual support workload, the diversity of technical issues your company can take on, the locations you can service, and your hours of availability.
Key features of Progent's Help Desk and ticketing solution for IT support companies include:
- Progent's remote desktop service group delivers Level 1 end user help with 1-hour SLA to begin work during standard business hours.
- Normal support hours are 5am to 7pm PST, five days a week.
- Extended hours support is offered at extra cost.
- Optional on-premises service in major metro areas is available across the country at extra cost.
- You have full control of your customers and invoicing.
- Your customers submit service requests through your branded web portal, an 800 number, or by sending a message to your specified email address.
- Every end user request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified online until resolution.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting for network service providers allows you to become a single point of contact for virtually all IT guidance and troubleshooting your clients may require. You can build your staff and strategic in-house competencies at your own pace without being forced to turn down opportunities due to a gap in expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent acts as a seamless extension of your in-house IT service group, under your direction, and bills your firm rather than your client.
- By-the-Minute Billing: Progent bills by the minute to reign in expenses.
- Extensive Reporting: Progent utilizes an advanced reporting system to make sure all IT services delivered are fully documented. This enables you to transfer account assignments to in-house consultants once you have enough staff and appropriate technical skills.
- Safely Grow Your Service Business: You can quickly and affordably accept more jobs beyond your main areas of excellence and serve additional territories without the risks associated with expanding your head count too rapidly.
- Strengthen Your Brand: You can improve your positioning as a full-spectrum network support firm by offering more services to more clients using your own brand.
- Add to Your IT Support Portfolio: Progent can provide world-class support in a broad range of technologies and can be a reliable resource for growing your IT service operations.
- Fast Escalation: With a large team of top-level IT experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging issues get resolved fast.
- Keep Your Clients Satisfied: Happy customers stick. By joining with Progent, you can keep delivering solutions without ever forcing clients to seek help from your competitors.
- Remote Technical Support Professionals: For 20 years, Progent has provided online network support from Call Center support to advanced consulting. Efficient remote service cuts costs and produces fast solutions.
- Top Certifications: Progent’s engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Birmingham, Alabama Companies
Progent's seasoned roster of certified engineers can provide Birmingham, Alabama businesses a broad array of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service organizations include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Integration
- Active Directory Design
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Microsoft Azure, Amazon AWS, Google Cloud
- Online Network Troubleshooting
- Teleworker Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Troubleshooting
- Cybersecurity Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Tech Support
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtualization Management
- Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- iPhone and Android Management
- Apple iPhone Support
- Android Phone Management
- Ransomware Defense and Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- WiFi Site Surveys
Learn More Details About Progent's Consulting Program for IT Service Organizations in Birmingham, Alabama To learn more information about Progent's reseller support for IT service organizations in Birmingham, Alabama, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Windows 2008 R2 Technology Consulting
Configuration Microsoft Windows 2008 R2
Progent's Microsoft-certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your business, develop pilot systems and rollout plans, install Windows Server 2008 with your network infrastructure and applications, train your support personnel how to use new administration utilities, and deliver continuing consulting and troubleshooting via low-cost alternatives such as Help Desk service and online technical assistance.
SharePoint 2007 IT Consulting
SharePoint 2007 Setup and Support
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web technology for efficiently coordinating people, groups and data. SharePoint Server provides a central location for your workers or clients to connect to, manage, distribute and manipulate useful information, documents, and applications and to communicate with one another. Microsoft SharePoint allows faster and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the data they’ve developed in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint consultants can help you to maintain your current SharePoint ecosystem or migrate to the latest version of SharePoint.
IT Consultants Cisco Firepower AMP
ASA Firewall with Firepower IT Consulting
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, administer and debug firewall environments based on ASA 5500-X firewalls with Firepower Services.
ISA 2004 Enterprise Edition Server Remote Technical Support
ISA 2000 Server Outsourcing
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security solutions for IT networks with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small business plan and deploy an installation of ISA Server 2004 that supports your information security needs without limiting your productivity.
Open Now Offsite Workforce Cybersecurity Technology Consulting Services
At Home Employees Cybersecurity Remote Troubleshooting
Progent can assist small and medium-size businesses to configure endpoint security protection systems and provide response expertise to support teleworkers.
Firewall Configure SonicWall NSA 6650 Firewall
SonicWall NSA 5650 Firewall Cybersecurity Consultancy
Progent's certified SonicWall firewall experts can help you integrate, manage, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection plan and build security into your corporate practices.
Urgent Cisco Firepower 9300 Series Firewalls Consulting
After Hours Cisco Firepower Management IT Consulting
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, manage and debug firewall environments based around ASA 5500-X firewalls with Firepower Services.
Service Reports Support
24-7 IT Consultant Service Reports
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small support firms who offer minimal documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation transmitted by each staff member to each client. The discipline of documenting and organizing support records results in more effective service and eliminates a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
Windows Server 2012 R2 Security Network Consultant
Windows Server 2012 R2 Cloud Engineers
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management, staff, create an enterprise-wide security plan, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
SQL Server 2016 AlwaysOn Online Technical Support
Remote SQL Server 2016 and Hyper-V Support and Help
Microsoft SQL Server 2016 introduces major enhancements in performance, scale, data security, high-availability, mobile computing integration, plus integrated BI. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, R language integration, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help businesses of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Amazon EC2 migration Engineer
Amazon EC2 AMI Design
Progent offers affordable remote consulting to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Comprehensive Event Management Consultant Services
Microsoft Certified Partner Operations Manager Support Outsourcing
Medium-size businesses can derive all the advantages of System Center Operations Manager and have fast access to Progent’s Microsoft and Cisco Certified IT support experts. Thanks to Progent's economically priced IT support packages, medium-size businesses can select a basic co-sourcing service program based on Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk support, and remote troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent offers a complete round-the-clock outsourcing package. Progent supports Operations Manager to offer medium-size business information systems world-class availability, protection and performance.
Remote Support IOS Software
24-Hour RV Series VPN Router Specialist
Cisco has developed an extensive product line of routers that includes routers designed to provide the protection, performance, and reliability required by customers ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
Urgent Microsoft Access Consulting Services
Management Reporting Coder
Progent’s team of expert software programmers, relational database designers, and program managers can assist large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can assist customers fill in expertise gaps by offering database designers and programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with other data sources like SQL Server and Office Excel to create data-driven intranets and web portals. Progent also offers expertise with multiple web development tools and can assist clients to create, enhance, troubleshoot, or migrate web applications to take advantage of the most current web technology.
ISA 2006 Professionals
ISA Server 2006 On-site Technical Support
Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet resources while enabling increased productivity by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can guard corporate applications, services, and information throughout all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you plan, deploy, configure, and support ISA Server 2006 on your network so that your business achieves a smart and economical combination of protection, convenience, and performance.
Dynamics GP/Great Plains Support and Integration
Dynamics GP Accounting Onsite Technical Support
Dynamics GP 2010 accounting software is a comprehensive business management platform that unifies information and operations across your business, communicates easily with other applications, and connects workers, clients and vendors regardless of time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to install and manage a robust, secure computer and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP 2010.
24/7 Remote Server Management Specialists
Consultant HP Lights-Out 100c Remote Management Card
Remote management cards give network administrators complete control over a server without the requirement for a personal presence. Through these server management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to design, implement, and support a fault-tolerant business network that includes remote management cards and Progent can utilize these remote management cards to provide efficient off-site technical assistance. Progent has experience with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Windows 10 Consultant
Microsoft Certified Windows 10 Pilot Testing Online Consulting
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and onsite assessment and migration support for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, data and identity security, streamlined provisioning and management, infrastructure optimization, Wi-Fi support, business continuity planning, custom training for network management personnel and users, and ongoing technical help.
Citrix Virtualization Consultants
Engineer Citrix Xen Hypervisor
Progent's Citrix-certified engineers can help your company to understand the business benefits of XenServer and additional Citrix products, and can assist you to design, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your current Citrix technology deployment and help you to enhance consolidation, performance, protection, availability, and recoverability.
System Center 2016 Hybrid Cloud Integration On-site Technical Support
Microsoft System Center 2016 and Operations Management Suite Support Outsourcing
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced network service packages, small organizations can choose a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide small company information systems world-class reliability, security, and performance.
Aironet Wave 2 Wi-Fi Access Point Online Technical Support
Aironet 3600 Access Point Professional
Progent's Cisco certified Wi-Fi consultants can provide economical online and onsite support for end-of-life and modern Wave 2 Aironet wireless access points and Progent can help your business to plan and manage wireless solutions that incorporate indoor and outside/industrial Aironet access points.
Consulting Services Remote Wireless Site Survey
24-Hour On-site Technical Support Wireless Site Survey
Progent’s Wireless Site Survey assists you to plan and install a wireless LAN customized for your environment, providing your business a wireless solution that has the coverage, speed, load-handling capability, Quality of Service, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service.
Support and Integration Cisco RADIUS Security
Support Outsourcing Cisco RADIUS Security
Cisco's security and offsite access technology for small to medium sized businesses offer a full range of easy-to-administer protection products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit best with your business goals.
Postini Setup and Support
Anti-Virus Subscription
E-Mail Guard is Progent's affordable antispam and antivirus service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other varieties of email-borne attacks on computer networks. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated suite of web-managed anti-spam and virus defense services that ward off email attacks before they can penetrate the network firewall. Perimeter Manager also lets administrators track and manage their email application, regardless of server vendor, hardware type, or geographic location.
24-7 Citrix for Hyper-V Consultants
Citrix Disaster Recovery Technical Support
Progent's Citrix experts can help you to assess the strategic benefits of the various versions of Essentials for Hyper-V, help you to use Citrix management utilities with your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, consistency, and recoverability of your virtualized environment while reducing the cost of resources and operations and streamlining administrative processes.
Expert Microsoft Certified Windows Server 2016 and System Center Onsite Technical Support
Windows Server 2016 Consultant
Progent's certified IT consultants can provide Windows Server 2016 integration consulting to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Office 365 migration PowerShell Professional
Microsoft Certified Hybrid Exchange Online and Exchange on-premises On-site Support
Microsoft supports seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget.
Meraki Wireless AP Technical Consultant
CCDP Certified Remote Support Services Meraki 802.11ac Access Point
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco devices for unified management.
SQL Server Replication Specialists
Protecting MS SQL
Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts and network users, reducing the difficulty of designing, integrating, managing, and using enterprise information and analytical programs on platforms ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
SQL Server 2019 Performance Tuning Support and Setup
SQL Server 2019 Analysis Services Support and Integration
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the business case for migrating to SQL Server 2019 and can deliver fast online or onsite access to consulting experts in system design and deployment, application development, database administration, and network security.
Help and Support Microsoft Firewall
Online Help Microsoft Proxy Server
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile users, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to help your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Online Technical Support Microsoft Windows Failover Cluster
24/7/365 Windows Server 2008 Failover Clustering IT Consultant
The clustering technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically redesigned to streamline the deployment, setup, and administration of server clusters that offer improved levels of system dependability, security, efficiency, and versatility. New or enhanced capabilities include automated cluster Validation, easier configuration and deployment, improved cluster administration, redesigned cluster architecture for maximum uptime, better security and quorum models, minimization of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company evaluate the business benefits of Windows clustering, design and execute a deployment, train your IT personnel to administer your cluster environment, provide ongoing consulting and technical help services, and create and validate a workplace recovery plan.
Small Business Subscription Anti-Virus
Antispam Reseller
E-Mail Guard is Progent's affordable antispam and virus defense solution that offers small companies enterprise-quality defense from spam, viruses, DHA attacks, and other types of email-borne attacks on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-based anti-spam and virus defense services that defuse email assaults before they are able to penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail application, irrespective of server platform, hardware technology, or geographic location.
Microsoft Office Information Technology Outsourcing Companies
Support Team Microsoft Office System
Progent’s IT outsourcing services offer affordable computer support for small businesses. Whether it includes planning network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT technical services can contain expenses and eliminate uncertainties, permitting network support expenses to increase in a more linear and manageable fashion than is possible by assembling a bulky, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and robust system architecture for your critical applications powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
