Birmingham Consulting Support for IT Service Providers
Transparent Temporary Support Staff Augmentation
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for Network Service Organizations in Birmingham
Progent’s consulting support for IT service organizations in Birmingham Alabama allows you to offer your clients Progent's consulting and Help Desk support under your company's own branding as a seamless extension of your in-house network services group. This can put you on the fast track to add to your client base, flesh out your service portfolio, create happy customers, and increase your bottom line.
Progent's roster of network experts, desktop integration and troubleshooting technicians, network admins, and cybersecurity consultants have worked as transparent expansions to the support staffs of some of the world’s largest IT support firms. Progent’s range of technical knowledge enables you to add to the scope of your IT service practice, and Progent’s close integration with your support team helps you promote and protect your branding.
Progent is a network support company with two decades of experience providing remote expertise to small and middle-size organizations. Progent is a Microsoft Partner and has one of the biggest teams of Cisco-certified CCIE network infrastructure experts of any private computer services company in the world. Progent has delivered remote IT support and consulting to clients in every state in the U.S. (Check out testimonials from Progent's clients.)
Reselling Progent's Support Services Under Your Branding
Progent's consulting program for IT service firms offers transparent resale to your customers of world-class services. Progent invoices you directly and performs under your direction to provide your customers consulting and support services under your branding. Also, Progent has a low-cost Extended Hours Support Service for clients who require access to 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing systems are fundamental to an effective IT Call Center. But modern ticketing platforms are not just expensive to acquire and staff, but also difficult to set up and maintain. Small or niche IT service firms seldom have the required resources. Progent's Help Desk and ticketing program gives IT service organizations a practical way to keep their own branding while delivering their clients responsive desktop support backed by a best-of-breed ticketing platform and reinforced by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Organizations
Progent's Help Desk and ticketing solution for IT service firms leverages Progent's sizable investments in advanced ticketing software, an online desktop support team, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can set up communications with your current ticketing system. The features offered with Progent's Call Center and ticketing solution enable your IT service firm to expand your support volume, the diversity of technologies your company can handle, the number of {geographies you can serve, and your overall availability.
Key features of Progent's Help Desk and ticketing program for IT support organizations include:
- Progent's remote desktop service group provides Level 1 end user help with 1-hour service level agreement (SLA) to commence work during standard business hours.
- Standard service times are 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended support is offered at extra cost.
- Optional onsite service in larger metro areas is available throughout the country at additional cost.
- You retain full control of your customers and invoicing.
- Your customers submit incident reports through your custom branded web portal, a toll-free phone number, or by directing a message to your dedicated mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Providers
Progent's consulting for network service providers allows you to act as a single point of contact for practically all technical guidance and troubleshooting your customers may need. You can grow your staff and strategic in-house competencies at your own pace without having to turn down opportunities due to a lack of expertise or a shortage of personnel.
Key aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent acts as a transparent extension of your in-house support group, under your direction, and invoices you rather than your client.
- By-the-Minute Billing: Progent charges by the minute to minimize expenses.
- Extensive Documentation: Progent uses an advanced documentation platform to make sure all services delivered are fully described. This makes it easy for your IT support organization to shift service assignments to internal personnel once you have enough people and relevant technical skills.
- Safely Grow Your IT Support Business: You can quickly and affordably accept additional jobs beyond your core fields of excellence and open additional geographies without the risks involved with increasing your full-time staff too rapidly.
- Re-enforce Your Brand: You can solidify your positioning as a comprehensive IT support provider by delivering more solutions to more customers under your own company name.
- Add to Your IT Support Catalog: Progent offers world-class support in a wide range of IT disciplines and can act as a reliable resource for growing your IT service operations.
- Rapid Escalation: With a large team of high-level IT experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the most challenging problems get resolved promptly.
- Make Your Clients Satisfied: Happy customers are loyal. By joining with Progent, you can continue delivering solutions without ever requiring clients to seek help from other support firms.
- Remote Technical Support Professionals: For 20 years, Progent has provided online network support from Help Desk support to high-level consulting. Effective online support saves money and produces fast results.
- Top Certifications: Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Birmingham, Alabama Businesses
Progent's veteran roster of certified consultants and technical experts can deliver Birmingham, Alabama businesses a broad array of online consulting and debugging services. Practice areas offered under Progent's consulting program for network service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Consulting
- AD Planning
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Support
- Work from Home Support
- Cisco Network Infrastructure
- Juniper Networks Technology
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Support Services
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Windows Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- iPhone and Android Integration
- Apple iPhone Support
- Google Android Phone Integration
- Ransomware Recovery
- Backup/Recovery Consulting
- Cisco IP Voice Phones and Video Conferencing
- Microsoft Skype for Business and Microsoft Teams
- Wi-Fi AP Configuration
- WiFi Site Assessments
Find Out More Details About Progent's Reseller Program for IT Service Firms in Birmingham, Alabama For more information about Progent's reseller support for network service firms in Birmingham, Alabama, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Windows Server 2012 R2 Hyper-V 3.0 Consultant Services
Remote Technical Support Microsoft Hyper-V 3.0
Widows Server 2012 R2 Hyper-V advances the power of virtualization in key areas including multitenancy, flexible infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your business to benefit from Hyper-V to deploy and maintain virtual servers to cut network expenses and improve productivity.
Windows 2000 Network Consultant
Windows 2000 Server Professionals
Progent's certified Windows 2000 consulting staff can show you how to optimize the functionality of your existing Windows 2K Servers and can streamline system administration, offer technical support and repair, and enhance security. Progent can also help you design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up pilot programs to eliminate the technical risk involved with migrating to Windows Server 2003 by uncovering possible hardware and application compatibility issues.
Hybrid Configuration Wizard Consultant Services
Office 365 Gmail migration Professional
Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have specific Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on time and within budget.
Remote Monitoring and Reporting Technical Consultant
Comprehensive Event Management Troubleshooting
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, enhancing and repairing System Center Operations Manager solutions and can provide companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
Kansas Small Office Computer Consultant
Cisco Certified Expert Network Support California
Progent’s Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone help and online secure computer connection to troubleshoot and resolve technical problems quickly and affordably. The breadth of technical expertise available from Progent's staff of nationwide service engineers makes it possible to escalate even the toughest problems to qualified specialists as required.
Linux Network Monitoring Online Technical Support
Top Rated Specialist MRTG for Linux
Network monitoring typically involves observing a system's resource utilization in order to uncover throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that run under Linux and can be used to observe mixed-platform environments where UNIX and Windows operate together. Progent's network support consultants can show you how to use both these programs to optimize and troubleshoot your network. Progent's UNIX consulting professionals offer small businesses and developers assistance with administering and servicing UNIX and Linux systems that work with Microsoft-based technology.
Hybrid Office 365 integration Technology Consulting Services
Consultants Office 365 Gmail migration
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and on budget.
Power BI Pro Outsourced Programming
Power BI and Oracle Designer
Progent's Power BI consultants can assist your business to plan, install, maintain, update or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to organize your source data for Power BI visualizations. Progent can help you implement and manage a local, cloud based, or hybrid architecture to run Power BI.
Online Technical Support Jabber and Office 365
Remote Troubleshooting Jabber and Webex
Progent's Cisco Jabber consultants can provide online or onsite support to assist organizations of all sizes to design, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for all the products, technologies and services that go into creating a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration solution.
Developer Office Access database
Microsoft Access Consult
Progent can provide economical online support for all releases of Office Access including Access desktop and Access Web App and offers advanced assistance for Access application programming, database conversion, performance tuning, report design, and maintenance. Progent also can provide tailored webinar classes for Office Access application development and database administration.
Windows Server 2012R2 Private Cloud Computer Consultants
Microsoft Certified Expert Windows Server 2012 R2 Data Deduplication Network Engineer
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, create a corporate-wide security plan, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Consultancy GIAC Security and Compliance Check
Information Assurance Technology Professional
GIAC was founded in 1999 to certify the skill of information technology security professionals. GIAC certifications are recognized by businesses and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with any of the network security disciplines addressed within GIAC accreditation including evaluating infrastructure security mechanisms, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
Emergency Microsoft Dynamics GP Support and Setup
Great Plains Accounting Technology Professional
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design custom line-of-business applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that allow you to track your business more effectively, turning raw information into valuable insights into your company and customers.
Netscreen Security Contractor
Technical Support Services Security Management Practices
For small and midsize organizations, computer security and information assurance and regulatory compliance can be too complex to stay ahead of but too risky to ignore. The world's largest enterprises have been hacked, and the top cloud service providers have occasionally been taken down. It looks as though there's no place to run. Progent makes it affordable for smaller businesses to implement critical IT security projects effectively by offering the benefit of billable time to the nearest minute without any minimum charge for online help. You have the help of a seasoned computer consultant to provide precisely the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any aspect of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a complete security plan.
Cisco Architecture Network Consulting Firms
24/7/365 Cisco Router Small Business Computer Consulting Services
Progent's CCIE-certified networking consultants have extensive background assisting ISPs to design, implement, administer, optimize, and troubleshoot high-availability, scalable network environments suitable for public networks.
Aironet AP Management Remote Support Services
Aironet Outdoor APs Onsite Technical Support
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or on-premises configuration and troubleshooting support to help you to plan, configure, update, tune, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless access points to work with your unique office layout, building structure, and anticipated network traffic.
SQL Server Capacity Planning Contract Programming Firm
SQL Design Firm
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid development of a new generation of high-end applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Consultants Juniper Junos J-Web
Juniper Junos Management Security Contractor
Progent's Juniper Networks-authorized network engineer can help your company to plan and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate efficiently from outdated products to current versions. Progent's Junos OS engineers can offer expertise with Juniper's premier network control software to enable you to streamline the management and strengthen the protection of your Juniper VPN devices and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage environments that include a mix of Juniper's OS platforms.
Windows Server 2019 Windows Defender ATP Troubleshooting
Microsoft Experts Consultants Windows Server 2019 Storage Replica
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
Postini Consulting
24x7 Antivirus Technical Support
Email Guard from Postini offers continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard spam filtering and virus defense service offering. Progent’s expert e-mail protection professionals can show you how to develop an email defense plan that includes antispam and virus protection products and policies.
IT Outsourcing Model Article
IT Outsourcing Best Practices White Papers
Progent’s IT outsourcing services offer budget-friendly computer consulting for mid-size organizations. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or creating an on-line business application, outsourcing your IT engineering services can reduce costs and eliminate risks, allowing IT support budgets to grow in a more linear and controlled fashion than is possible by assembling a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a secure and highly available system foundation for your vital Windows-based business software such as Windows Server 2008, Exchange Server 2007, and SQL Server.
Windows Virtual Desktop for Apple Mac Specialist
Network Consulting Remote Desktop Connection Client for Mac
For businesses with a mix of Apple Mac and Microsoft Windows desktops, there are two popular solutions for using Microsoft Windows-dependent software on an Apple Mac: remote access to a physical Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a networked Windows-powered computer to run Microsoft Windows software and access network resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac system so that you can run Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these solutions for using Windows applications on your Macs and can also assist your organization to evaluate and install third-party products for Microsoft Windows PC simulation.
Outsourced IT Services Small Business
24x7 Microsoft and Cisco Certified Small Business Network Security Consultants
Progent provide businesses of all sizes enterprise-class network remote or on-premises consulting for networks based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security expertise for companies varying in size from the small office to the global enterprise.
Microsoft Exchange Upgrade Support Outsourcing
Best Microsoft Exchange Upgrade On-site Technical Support
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2003 migration strategy that avoids productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
Les Kent has a 35-year history of successful technology integration, corporate management, marketing, and operations. He has shown a knack for creating elegant information technology solutions in his roles as as a system architect, application developer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and major corporations.
Network Engineer Remote Employees Infrastructure
Remote Workers Infrastructure Integration Support
Progent can help small and mid-size businesses to design, configure and troubleshoot the network infrastructure to support offsite workers.
Supplemental Service Desk Specialist
Extended Helpdesk Network Engineer
Progent’s Help Desk Co-management service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
IT Services Windows Server 2012R2 Hyper-V Virtual Switch
Windows Server 2012R2 Configuration Manager Technical Consultant
Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and validate a DR/BC plan.
Mac Office PowerPoint Class
Mac Office Word Learning
Progent offers onsite education customized for individuals who wish to expand their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for macOS and Mac OS X applications.
Engineer Microsoft Exchange 2007
Microsoft Exchange 2007 Specialist
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Exchange Server 2007 that are best aligned to your business goals.
CISSP Testing
Specialist CISSP Certified Security
Progent's CISSP-certified network security experts can help organizations of any size with any facet of IT security. Progent can help implement cost-effective cybersecurity solutions that protect a small business from modern threats or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile clients accessing network resources spread across a mix of physical sites and public and private clouds.
SQL Server 2016 and Amazon Marketplace Web Service Configuration
Emergency SQL Server 2016 PolyBase Support
Microsoft SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, uptime, mobile computing integration, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Microsoft Operations Manager Technical Support Services
System Center MOM Consultancy
Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced IT service programs, mid-size businesses can select a simple co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to offer small and midsize company information systems world-class availability, protection and productivity.
Wireless Site Survey Computer Engineer
24/7 Wireless LAN Site Survey Specialist
Progent’s Wireless Site Survey assists you to design and implement a wireless network optimized for your facilities, providing your business a wireless solution that has the coverage, performance, capacity, Quality of Service, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.
Lync Server 2013 and Exchange UM Server Consulting
Consultant Lync Server 2013 Mirrored Back End Servers
Lync 2013, renamed Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications ecosystem that supports the modern BYOD computing model with IM, presence, web conferencing with app sharing, and both IP and PSTN telephony across a broad range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your present and future goals, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and on-premises training to your IT staff and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.
Hybrid cloud Professionals
Microsoft Azure hybrid cloud integration Professional
Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid topologies that seamlessly combine on-premises IT assets as well as public clouds. To help you to integrate public cloud services with networks, Progent can provide a range of public cloud integration support services such as Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Consultants Windows 2012 Failover Clustering
Cluster Server Windows 2012 R2 Troubleshooting
Progent's Microsoft-certified failover clustering consultants can assist you to assess the advantages of deploying Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and help you to centralize the administration of clustered servers.
