Birmingham Consulting Services for Network Service Organizations
Transparent Short-Term Support Team Augmentation
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for Network Service Firms in Birmingham
Progent's consulting support for IT service organizations in Birmingham Alabama enables your company to provide your customers Progent's consulting expertise and Help Desk Call Center support with your company's own branding as a seamless extension of your in-house IT services group. These services can put you on the fast track to grow your client base, flesh out your service offerings, satisfy your customers, and increase your bottom line.
Progent's nationwide roster of network experts, PC integration and troubleshooting specialists, IT admins, and data security consultants have worked as seamless adjuncts to the IT groups of some of the country's biggest IT service businesses. Progent's range of expertise allows you to broaden the scope of your IT support practice, and Progent's transparency lets you elevate and protect your branding.
Progent is an IT consulting firm with 20 years of experience delivering online expertise to small and middle-size companies. Progent is a Microsoft Partner and has one of the largest teams of Cisco CCIE network infrastructure engineers of any private IT support company in the world. Progent has provided online technical assistance and consulting to customers in every state in the country. (Check out testimonials from Progent's customers.)
Using Progent's Services Under Your Branding
Progent's reseller program for IT service firms features seamless resale to your clients of world-class IT services. Progent invoices you directly and performs under your direction to deliver your customers support services under your brand. In addition, Progent has a low-cost Extended Hours Support Service for clients who need access to 24x7 technical support.
Help Desk and Ticketing for IT Service Organizations
Ticketing systems are fundamental to a successful Help Desk. But modern ticketing platforms are not just costly to acquire and staff, but difficult to set up and manage. Smaller IT support organizations rarely have the required financial or human resources. Progent's Service Desk and ticketing program offers IT service firms an affordable way to retain their custom branding while providing their clients responsive desktop support backed by a best-of-breed ticketing platform and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Firms
Progent's Help Desk and ticketing solution for IT service organizations leverages Progent's investments in advanced ticketing technology, a remote desktop services staff, and a network of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing platform exclusively or Progent can set up communications with your existing ticketing system. The standard and optional features available with Progent's Help Desk and ticketing services enable your IT service firm to increase your physical and virtual support workload, the diversity of technologies your company can take on, the number of geographies you can service, and your overall availability.
Key features of Progent's Service Desk and ticketing solution for IT service organizations include:
- Progent's online desktop service group provides Level 1 end user assistance with 1-hour service level agreement (SLA) to commence work during normal business hours.
- Normal support times are from 5am to 7pm PST, five days per week.
- Extended hours support is available at additional cost.
- Optional onsite support in larger metros is offered throughout the US at extra cost.
- You keep full control of your clients and billing.
- Your clients enter incident reports by means of your custom branded web portal, an 800 number, or by sending an email to your specified mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified remotely while they are active.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for IT Service Organizations
Progent's consulting for IT service providers allows your support team to become a sole point of contact for practically all IT expertise your clients may require. You can grow your team and core IT skills steadily without being forced to turn down new business due to a gap in in-house expertise or a shortage of personnel.
Key aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent acts as a seamless extension of your in-house IT service group, under your management, and bills your firm instead of your customer.
- By-the-Minute Billing: Progent bills on a per-minute basis to reign in costs.
- Extensive Service Reporting: Progent uses an enterprise-class service reporting platform to make sure all services delivered are thoroughly described. This enables your IT support organization to transfer account assignments to internal personnel when you have sufficient staff and appropriate skill sets.
- Safely Expand Your Service Practice: You can quickly and efficiently accept more opportunities outside your core areas of expertise and open new geographies without assuming the risks associated with increasing your full-time staff too quickly.
- Strengthen Your Brand: You can solidify your positioning as a comprehensive IT support provider by delivering more solutions to more clients using your own brand.
- Add to Your IT Support Portfolio: Progent offers world-class support in a wide range of IT disciplines and can be a dependable reservoir of skills for growing your IT support business.
- Fast Problem Escalation: Thanks to a sizable team of top-level IT experts available, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging problems get resolved fast.
- Keep Your Customers Happy: Satisfied clients keep coming back. By joining with Progent, you can keep delivering solutions without ever forcing clients to look for help from your competitors.
- Online Technical Support Experts: For 20 years, Progent has delivered online IT support ranging from Help Desk support to advanced consulting. Efficient remote support saves money and produces quick results.
- Major Industry Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Birmingham, Alabama Companies
Progent's seasoned roster of certified consultants offers Birmingham, Alabama companies a broad array of remote consulting and debugging expertise. Practice areas offered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure AD Design
- Microsoft 365 Configuration
- Microsoft Dynamics GP Customization
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Support
- Telecommuter Support Services
- Cisco Network
- Juniper Technology
- Cisco Routers Integration
- Security and Compliance Expertise
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Colocation Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtualization Automation
- Fast, Low-cost .NET Software Development.
- Windows Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- BYOD Integration
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense/Recovery
- Data Backup/Restore Solutions
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Surveys
Learn More About Progent's Reseller Program for Network Service Providers in Birmingham, Alabama For more details about Progent's reseller support for network service organizations in Birmingham, Alabama, call 1-800-993-9400 or see Contact Progent.
An index of content::
24/7 Dynamics NAV Applications Consulting
Support Services Microsoft Dynamics Business Central
Progent offers remote and onsite configuration, migration, programming, training for Microsoft Dynamics 365 Business Central/NAV.
Online Help Video IP Phones
Cisco VoIP Phones and CUCM Technical Consultant
Progent's Cisco-certified IP phone and video IP phone experts can help your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Microsoft Windows 11 Professionals
Microsoft Windows 11 Consult
Progent's Windows 11 consulting experts offer a range of services for Windows 11 such as cloud integration, mobile management, telecommuter connectivity, security and compliance, streamlined provisioning, and Help Desk Call Center services.
Top Rated 64-bit Processing Consulting
64-bit Upgrade Professionals
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and repair a network-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit programs that you intend to keep plus the latest 64-bit editions of applications you plan to run.
Work from Home Helpdesk Services Consultant Services
At Home Workforce Helpdesk Technical Support
Progent offers small and mid-size businesses overflow or fully outsourced Help Desk call center support services for offsite employees.
Award Winning ProSight Windows Desktop Management Support and Setup
Top Quality Remote Server Monitoring Support Services
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by tracking the health of vital devices that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they have a chance to disrupt productivity.
Microsoft Expert Best Practices Computer Network Companies
Top Quality Best Practices Computer Outsourcing
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world professional experience, at the forefront of network support, performing a wide range of technical tasks for a large mix of clients. Every Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting personnel. This means that you get not only world-class technical skills, but also a support engineer with proven methods for using technical knowledge to resolve actual IT problems quickly.
Professionals virtual application delivery
24 Hour Citrix VDI Engineer
Citrix has developed a comprehensive family of platforms that provide advanced manageability, scalability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the business advantages of Citrix virtualization products and show you how to design, validate, implement, troubleshoot, and support Citrix virtualization platforms.
Emergency Microsoft Hyper-V Server Consolidation Network Consultants
Virtual Server Administration Website Online Support
Progent's network professionals can help you analyze the potential advantages of Hyper-V-based server virtualization for your business, perform test installations to verify Hyper-V's compatibility with your production software, evaluate your network and server architecture for optimal operation with virtualization solutions, help you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, educate your network management personnel to monitor and manage Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, design and validate business continuity processes that optimize system availability, and provide continuing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk outsourcing.
Dynamics GP 2015 Data Extraction Specialists
24/7 Microsoft Dynamics GP 2015 Custom Programming Professional
Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that improves cloud readiness, supports the most popular handheld devices, allows single sign-on with Microsoft Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of technical skills and experience to resolve the critical technical and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will optimize the business value of your investment in this mission-critical product.
VirtualPC for Apple Mac Help and Support
24x7 VirtualPC for Mac Consultant Services
For businesses with a mix of Mac and Microsoft Windows computers, there are two popular solutions for running Windows-only software on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to attach an Apple Mac to a remote Windows-powered PC to use Microsoft Windows applications and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac computer so that you are able to run Microsoft Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these products for using Windows software on your Macs and can in addition assist your organization to assess and install third-party products for Windows PC emulation.
Top Ranked Consultant desktop and application virtualization
Citrix FlexCast Remote Support
Citrix has developed a powerful line of platforms that provide enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to assess the business benefits of Citrix virtualization products and show you how to design, validate, implement, troubleshoot, and maintain Citrix solutions.
Cisco IP phones Support Outsourcing
Cisco VoIP Phones and Unified Messaging Computer Engineer
Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
At Home Workforce Network Infrastructure IT Services
Offsite Workers Infrastructure Technical Support Services
Progent can assist small and medium-size companies to plan, implement and troubleshoot the infrastructure needed to support offsite workers.
Windows Server 2019 with Linux Information Technology Consulting
Windows Server 2019 Storage Spaces Direct Support and Integration
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
ASA and PIX Technical Support
On-site Support ASA Firewalls
Progent's certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and high reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating possible OS-specific security gaps.
Windows, UNIX, Solaris Technical Consultant
Solaris with Windows Consulting
If your company is developing UNIX-based applications in an environment that has Windows-based processors, desktops, and office applications, Progent offers full-service network support outsourcing that frees you to focus on your field of high-value expertise while avoiding the continual hassle of managing your business network. Through the use of automated network monitoring and by providing online and on-site assistance as your business needs it, Progent offers an affordable solution for managing an IT network that features excellent availability, security, and efficiency. Progent's developer assistance services feature comprehensive network support outsourcing, virtual infrastructure, remote and in-person support and repair, network monitoring services, and Help Desk Call Center services.
Microsoft Experts Information Technology Consulting Systems Management Server
Online Troubleshooting SMS Upgrade
Progent's Microsoft certified experts provide small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important applications rapidly and automatically to appropriate users, lower product expense and stay compliant by determining patterns of usage, enhance Windows security by increasing your awareness of weak points and by delivering targeted patches, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently exploiting the management functions built into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.
Antivirus Consultants
Installation support Postini
E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service firm. If your organization is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Manager services through Progent's E-Mail Guard antispam and virus defense aggregation offering. Progent's expert e-mail security professionals can show you how to devise an email defense plan that features antispam and virus defense products and policies.
SharePoint and Mac On-site Technical Support
Troubleshooting Apple Mac and Windows
Microsoft Mac Office allows Mac users to run the industry's most popular business applications. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Mac with Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.
Largest WatchGuard SSL VPN Cybersecurity Team
WatchGuard Firebox M5600 Firewall Computer Security Specialist
Progent offers consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Small Business IT Support
Repair Installation Small Business
Progent offers businesses of any size enterprise-class IT remote or on-premises consulting for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also offer security expertise for companies varying in size from the small office to the global enterprise.
ProSight ECHO Hybrid Cloud Data Backup Services IT Consultants
Troubleshooting Offsite BDR Services
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital data, applications and virtual machines that have become lost or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.
Meraki CMX Remote Support Services
Consultant Meraki Cloud Management
Progent's Meraki Wi-Fi access point consultants offer remote and onsite support services to help organizations of any size to plan, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that provides the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless clients irrespective of their mobility or computing device.
Consulting Fault Tolerant Mutli-location Network
SQL Server Cluster Network Consultant
Progent's fault tolerant system consultants offer reliability support, disaster recovery services, system load balancing, 24x7 interoffice connectivity, fault-tolerant Internet architecture design, non-stop data center consulting, and other 24x7 operations services to show your small business configure a non-stop environment for mission-critical applications. Progent possesses the experience to design affordable, 24x7 systems by deploying the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified consultants can help you design a fault tolerant mutli-site network with a fully mirrored Internet interface and intelligent system load balancing.
Phobos ransomware recovery Technology Professional
Engineer ransomware rebuild
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Two-factor Authentication Online Troubleshooting
Duo Multi-factor Authentication Network Consultant
Progent's Duo managed services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other personal devices.
Top Rated Dynamics GP BizTalk Adapter Consulting
Dynamics GP Web Services Technology Professional
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can show you how to create reports that let you track your business more effectively, turning uncooked information into valuable insights into your company and customers.
Online Support System Center 2016 and VMware Integration
Urgent SCCM 2016 Support Outsourcing
System Center 2016 delivers important enhancements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a previous version of System Center, or debug your System Center environment.
24x7x365 Exchange Server On-site Technical Support
Microsoft Certified Exchange Server 2003 Online Troubleshooting
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining messaging solutions for companies in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email system features protection, service continuity, easy access for remote and mobile users, efficient management utilities, and seamless integration with telecommunications. Progent provides consulting and support services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2K Server. Progent can also help small or medium businesses to upgrade to Microsoft Exchange 2016 or Exchange 2013 Server.
Network Engineer Windows Server 2019 Cybersecurity
Remote Technical Support Windows Server 2019 Hybrid Configuration
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Meraki 802.11ac Access Point Computer Consultant
24x7 Meraki Outdoor APs Technology Consulting
Progent's Meraki Wi-Fi access point experts offer remote and onsite support to help organizations of any size to design, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides identical access, responsiveness, security compliance, manageability and availability for wired and wireless users irrespective of their location or computing device.
ISA 2004 Server Help and Support
Microsoft Firewall Support and Integration
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security designs for information systems with many sites, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and deploy an installation of ISA Server 2004 that meets your information protection requirements without limiting your productivity.
Specialist Network Device Configuration Management
Information Technology Consulting Network Performance Analysis
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, track, optimize and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that require critical updates, or isolating performance issues.
Online Support Services 802.11x Wi-Fi Site Survey
Wireless Site Survey Outsourcing
Progent's wireless site survey and predictive modeling make it easy to design, install and troubleshoot a Wi-Fi LAN optimized for your facilities, providing your business a wireless solution that has the coverage, speed, capacity, Quality of Service, data protection, and hand-off ability your business requires. Wi-Fi site survey services from Progent include online predictive modeling for planning a wireless network and on-premises survey services for confirming, optimizing, and troubleshooting an operational wireless network.
24-Hour CISSP Certified Information Security Officer Professional
CISSP Certified Cybersecurity Specialist
Progent's CISSP-premier network security experts can help businesses of all sizes with any facet of information system security. Progent can create efficient cybersecurity systems that guard a small office from modern threats or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that accommodate local, online, and mobile clients accessing network resources distributed over multiple physical sites and various clouds.
Top Rated On-site Technical Support MS SQL 2008
SQL 2008 Analysis Services Consulting Services
SQL Server 2008 delivers indispensable, familiar tools to IT professionals as well as to network users, lessening the complexity of creating, deploying, administering, and using company information and database programs in environments ranging from handheld devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2008 call for an IT consultant with real-world experience and broad knowledge in designing and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Online Troubleshooting Telecommuter Cloud Integration
Work from Home Cloud Integration Network Consultant
Progent can help small and mid-size businesses to provide their offsite workforce with transparent access to public cloud resources.
Microsoft BI Stack Development Company
SSIS Development Firms
Progent offers remote and onsite expertise to assist you with any aspect of business intelligence reporting from debugging or enhancing applications to planning and implementing a comprehensive BI solution. Progent's BI experts can assist you to maintain your current BI environment, help you to migrate reports from a discontinued reporting product to a modern solution, and deliver as-needed online mentoring tailored to your individual requirements. Progent's business reporting professionals offer expertise in all popular business analytics reporting and visualization tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.
Integration Forefront Threat Management Gateway
Configuration Threat Management Gateway
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that acts as a single-server solution for a variety of security features including an application and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, allows custom reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower costs and improve availability. Progent's Microsoft engineers can assist your company to plan and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Online Support Services High Availability Networks
On-site Support Fault-tolerant system
Progent's high availability system consultants provide non-stop computing consulting, disaster recovery services, system load balancing, non-stop interoffice access, non-stop Internet connection design, 24x7 data center consulting, and other fault-tolerant operations support to help your organization integrate a 24x7 environment for strategic applications. Progent possesses the background to develop economical, 24x7 networks by deploying the evolving library of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-site network with a completely redundant Internet interface and intelligent system load balancing.
Flexential Tampa Data Center Consultant Services
Flexential Internet Data Center Specialist
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a team of IT consultants based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recover planning experts. Progent can also help your business to plan and implement a move to the Flexential facility with services such as planning system configuration, recommending hardware, system setup and validation, debugging, setting up online management, and training your IT support team.
Desktop Network Consulting Service
Microsoft Desktop Computer Support Consultant
Progent can deliver a variety of economical online and onsite support services to help you to configure, administer, and debug desktops and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
SQL Server 2019 Integration Support
24 Hour SQL Server 2019 Consultant
Progent's Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid development of advanced business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you migrate from earlier versions of SQL Server to Microsoft SQL Server 2005.
