Birmingham Specialists for Network Service Organizations
Temporary Staff Help
Progent's Consulting, Help Desk, and Ticketing Support for Network Service Organizations in Birmingham
Progent's consulting support for network service organizations in Birmingham Alabama allows you to provide your clients Progent's consulting and Help Desk support using your own branding as a seamless supplement to your regular network support group. This can put you on the fast track to grow your client base, expand your service catalog, create happy clients, and increase your profits.
Progent's team of network engineers, desktop integration and troubleshooting technicians, network admins, and cybersecurity professionals have worked as seamless extensions to the IT groups of some of the country's biggest IT service businesses. Progent's breadth and depth of expertise allows you to broaden the capabilities of your IT service practice, and Progent's close integration with your support team lets you promote and preserve your branding.
Progent is a network support company with two decades of background delivering online consulting services to small and mid-size organizations. Progent is a Microsoft Partner and maintains one of the largest teams of Cisco-certified CCIE network engineers of any independent IT services company in the world. Progent has delivered remote IT support and consulting to clients in every state in the U.S. (See recommendations from Progent's clients.)
Reselling Progent's Support Services Under Your Own Brand
Progent's reseller program for network service organizations offers seamless resale to your customers of world-class IT services. Progent invoices your firm exclusively and works under your direction to provide your clients consulting and support services under your brand. In addition, Progent has a low-cost Extended Hours Support Service for customers who require access to 24x7 support.
Help Desk and Ticketing Services for Network Service Providers
Ticketing systems are fundamental to an efficient service desk. But enterprise-grade ticketing platforms are not only expensive to acquire and staff, but also challenging to configure and manage. Small or niche IT support firms rarely have the necessary resources. Progent's Call Center and ticketing program gives IT service firms an economical way to retain their company branding while providing their customers responsive desktop support built around an advanced ticketing system and supplemented by fast escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Firms
Progent's Service Desk and ticketing program for IT service companies leverages Progent's sizable investments in advanced ticketing software, an online desktop support team, and a network of geographically distributed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can establish data interchange with your current ticketing system. The features available with Progent's Service Desk and ticketing services allow you to increase your support workload, the diversity of technical issues your firm can handle, the number of geographies you can serve, and your overall availability.
Important features of Progent's Service Desk and ticketing solution for IT support firms include:
- Progent's online desktop support staff provides Level 1 end user help with 1-hour service level agreement to commence work during standard work hours.
- Normal support times are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended hours support is available at extra cost.
- Optional on-premises support in major metro areas is available throughout the US at additional cost.
- You have complete control of your customers and billing.
- Your clients enter requests through your custom branded web portal, a toll-free phone number, or by sending an email to your assigned email address.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated remotely while they are active.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting for IT Service Firms
Progent's consulting expertise for IT service organizations allows you to act as a sole source for practically all IT guidance and troubleshooting your customers may need. You can build your team and core in-house competencies at your own pace without being forced to say no to opportunities owing to a lack of in-house expertise or a shortage of bandwidth.
Important aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent acts as a seamless extension of your internal support group, responding to your direction, and invoices your firm instead of your client.
- By-the-Minute Billing: Progent bills on a per-minute basis to reign in expenses.
- Extensive Service Reporting: Progent uses an advanced service reporting platform to ensure that all IT services delivered are fully documented. This enables your IT support organization to transfer account assignments to internal personnel when you have enough people and relevant skill sets.
- Safely Grow Your IT Support Business: You can easily and affordably take on more jobs beyond your core areas of expertise and serve additional geographies without the risks involved with increasing your head count too rapidly.
- Strengthen Your Name: You can solidify your positioning as a comprehensive IT support provider by delivering more solutions to more customers using your own company name.
- Add to Your Services Portfolio: Progent offers top-tier support in a broad array of IT disciplines and can be a dependable resource for expanding your IT support operations.
- Rapid Escalation: With a large roster of top-level technology experts ready to help, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging issues can be handled fast.
- Make Your Customers Happy: Satisfied customers stick. By teaming with Progent, you can continue making your customers successful without ever requiring clients to look for expertise from your competitors.
- Remote Support Professionals: For two decades, Progent has delivered online IT support from Call Center services to high-level consulting. Efficient online support saves money and produces quick results.
- Top Industry Certifications: Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold top certifications including ISSAP, CISM, and CRISC. Find out more about Progent's technology certifications.
Progent's Areas of Expertise for Birmingham, Alabama Organizations
Progent's seasoned roster of certified engineers can provide Birmingham, Alabama businesses a wide range of remote technical guidance and troubleshooting services. Practice areas covered under Progent's consulting program for network service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud Platform
- Remote IT Technical Support
- Teleworker Support
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Expertise
- Security and Compliance Monitoring
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtualization Management
- Rapid, Affordable .NET Software Development.
- Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Integration
- Apple iPhone Integration
- Google Android Smartphone Integration
- Ransomware Defense/Recovery
- Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Surveys
Find Out More Details About Progent's Reseller Support for IT Service Firms in Birmingham, Alabama To learn more details about Progent's consulting program for network service firms in Birmingham, Alabama, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Exchange 2013 Unified communications Integration Services
Exchange 2013 Active Directory Configuration
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a redesigned architecture. These enhancements favorably impact key IT areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, design a cost-effective test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable online consulting and support and management for Microsoft Exchange Server 2013.
Technology Professional Progent Cybersecurity Press Relations
Specialists Progent Cybersecurity Media Relations
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Identity Authentication Support
Onsite Technical Support Duo Multi-factor Authentication
Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices.
After Hours Apple Motion Training
Adobe Illustrator Training
Progent's Apple Mac consultants can support the creative facets of Macintosh environments by offering help services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Microsoft Expert Programmer .NET C++
Integration .NET Web Application
If you want to update your production web site, build internal webs for purposes such as human resources or employee training, establish a high-impact web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can supply talented and proven web designers. Progent's consultants can also help you design and manage a safe, robust server and communications infrastructure, including remote and wireless access, to support your web tools.
Services Exchange Server 2010 Upgrade
Exchange Migration Consultants
Progent's Microsoft-certified consultants can provide affordable online and on-premises support to carry out your migration to Microsoft Exchange 2010, generate comprehensive documentation of your new email environment, educate your network support team and end users to get them ramped up quickly on Exchange 2010, and offer continuing administrative services and engineering support. Progent can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Best WLAN controller Computer Consulting
Immediate WLAN controller Information Technology Consulting
Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with fast auto-failover, and hardening security by detecting cyber threats and analyzing network traffic based on user type and location. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller technology.
802.11x Wi-Fi Site Survey Online Troubleshooting
Top Ranked Wi-Fi Site Survey Remote Support
Progent's wireless site survey services help you to plan, install and troubleshoot a Wi-Fi LAN customized for your environment, offering your business a WLAN that delivers the coverage, performance, density, security, and roaming capability your business requires.
Microsoft Exchange Support Services
Consultants Microsoft Exchange 2003
Progent's Microsoft Premier engineers offer world-class consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-site Exchange installations or updates and can provide local personnel to assist large companies with installations of Exchange Server 2007 in the or any area served by Progent's engineers.
Top Home Based Computer Consulting Telecommute Jobs
24/7 Telecommuting Jobs Virtual Office Certified
Progent believes that a carefully architected and executed information system is a pivotal piece for accelerating a company's growth, and Progent applies this philosophy in our corporate system infrastructure. We have created a zero-downtime virtual office infrastructure that enables our staff consultants and certified contractors to offer fast and efficient service, collaborate easily on sophisticated jobs, and gain from career and private maturity from acting as a member of an exciting business ethos of self motivation and independence.
Sodinokibi ransomware recovery Professionals
Snatch ransomware recovery Technology Professional
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, monitor and protect your network, help with settlement negotiations with a threat actor, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Project Implementation Engineer
Consult Project Planning
For advanced project management assistance, Progent can provide the services of senior information technology experts with years of background in technology management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise clients adhere to leading practices to make sure development or deployment projects are completed on time and within budget.
Information Technology Outsource Network Architecture
24x7 Enterprise Security Software Security Consultant
For corporations with branches in or any area covered by Progent's engineers, Progent's Microsoft-Premier network support professionals and authorized Cisco network consultants can provide a range of network consulting services including project management, SOX compliance, office moves, corporate security, network design, on-site or remote branch office support, and troubleshooting for data center hosting facilities. A Progent network architect can show you how to plan a multi-office information system that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help major enterprises design, integrate and maintain major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Altaro VM Backup Management Support Services
Hornetsecurity Altaro VM Backup Replication IT Consulting
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises consulting services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
Oracle Enterprise Manager Consultants
Support and Help Oracle 10g
Progent offers fast and affordable online access to an authorized Oracle database administration consultant or an Oracle software developer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also assist you to plan, create, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Streams replication technologies and ASM file/volume manager.
Windows, UNIX, Solaris Onsite Technical Support
Windows and Solaris On-site Technical Support
If you are producing UNIX-based software in an environment that has MS Windows-based processors, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to focus on your area of high-value expertise without the continual hassle of maintaining your company information system. By using smart network monitoring and by providing remote and in-person assistance when your company needs it, Progent represents an economical solution for supporting an IT network that provides high availability, security, and performance. Progent's developer assistance services include full-service information technology outsourcing, virtual infrastructure, online and on-site support and troubleshooting, 24x7 monitoring, and Contact Center services.
Exchange 2019 Technical Support Services
Exchange 2019 Mailbox Server Support and Integration
Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
System Testing Engineers
Load Aggregation Testing Consulting
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing efficient system upgrade procedures, assessing and tuning performance, planning or verifying business continuity strategies, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT initiatives on schedule.
Juniper SRX240 Router Audit
Juniper SRX Series Gateway Security Firm
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
DotNET Framework Designer
ASP.NET Core Integration
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and can create or modernize .NET apps rapidly and at low cost.
Network Consultants Proxim Tsunami
Online Help Wireless LAN
Progent's wireless engineers can help small companies design, choose, pilot, configure and support secure building-to-building wireless bridges that integrate transparently into your existing network while offering a level of security that matches or exceeds wired interfaces. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you select and deploy the wireless link solutions that align best your business needs.
After Hours Consultant Cost Computer Network Specialist
Immediate Consulting Hourly Cost Computer Specialist
Progent's pricing policy is to bill for online service and in-person visits by the minute. Consequently, you pay exclusively for received services. Progent does not demand a more expensive rate for off-hours or priority service, and within California or in areas where Progent offers in-person support, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. In addition, Progent applies no service activation charge and requires no retainer for support services delivered during normal working hours. Many service organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates large bills for fast repairs so you won't be forced to allow simple problems to stay unaddressed.
Cisco PIX to ASA upgrade Consulting
Remote Cisco ASDM Firewall Management Online Help
Progent's Cisco-premier CCIE network engineers can assist you to maintain your existing PIX 500 or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
24-Hour Hybrid Microsoft 365 Exchange integration Support Outsourcing
Microsoft 365 AD Connect IT Consulting
Microsoft supports seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help you with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange solution is carried out on time and within budget.
Microsoft Certified Exchange 2013 Upgrade Consulting Services
Specialist Exchange 2013 Load Balancing
Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These enhancements favorably impact vital facets of IT like ease of administration, availability, compliance, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange 2013.
Photoshop Trainer
24-7 MOTU Digital Performer Classes
Progent's Apple Mac experts can promote the creative facets of Macintosh computing by providing consulting services and education in graphics, audio, and motion video. Progent's consultants offer help in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Microsoft Dynamics GP 2015 Engineer
Microsoft Dynamics GP 2015 R2 Specialist
Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud integration, works with the most popular handheld devices, permits one-time sign-on with Azure Active Directory, and tightens security. Dynamics 2015 R2 also simplifies reporting, includes new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the many IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the business value of your investment in this powerful product.
Cisco Mobility Express Consultant Services
Best Aironet Wave 2 AP On-site Support
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or on-premises integration and troubleshooting services to assist your organization to design, implement, upgrade, optimize, manage and debug Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless access points to accommodate your unique workplace design, construction, and anticipated workloads.
Live Communications Server 2007 Specialist
Microsoft LCS Server Engineers
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade solution offering enhanced security, transparent compatibility with additional Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and improved business efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-manage, highly available IM platform. Effective deployments of Microsoft Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the benefits of Microsoft Office Communications Server across your whole organization.
Azure cloud migration Development Firms
Azure Stack integration Consult
Progent can help you with every aspect of Azure cloud migration including needs definition, prerequisites assessment, system architecture, pilot testing, deployment, centralized administration, performance tuning, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to configure and debug firewall appliances and VPN connections so that your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure-based services.
Designer MS SQL Server
SQL Server Replication Professional
SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to information workers, reducing the complexity of designing, deploying, managing, and accessing company information and analytical applications on platforms ranging from mobile devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Contract Programmer ERP
Immediate Remote Support Microsoft Dynamics NAV
Besides offering the expertise of Microsoft Dynamics GP specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training tailored to address your particular requirements. Progent's consultants also can help you integrate and maintain a protected, robust network foundation to run your ERP, MRP and accounting applications.
Immediate Power BI Mobile Apps Contract Programmer
Power BI Query Editor Coding
Progent's Power BI consultants can assist your business to design, deploy, manage, enhance or debug your Power BI business analytics solution. Progent's database experts can help you to prep your target data for Power BI reports and dashboards. Progent can show you how to build and administer a local, cloud, or hybrid architecture for Power BI.
ProSight Remote Network Infrastructure Management Online Technical Support
ProSight Remote Network Troubleshooting Integration
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, reconfigure and troubleshoot their connectivity appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex network management activities, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance issues.
Top Quality SQL Server 2012 Security Support Outsourcing
SQL Server 2012 Migration Technology Consulting Services
Progent can provide the expertise of certified engineers and experienced database application developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified data security professionals to help you to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and configure an efficient and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
UNIX with Windows On-site Support
24x7 Solaris with Windows Consultancy
If your company is producing UNIX-based software on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your field of strategic know-how while avoiding the constant distraction of managing your company information system. Through the use of smart network monitoring and by providing online and on-site support when your business needs it, Progent represents an affordable way for maintaining an IT network that features excellent availability, protection, and efficiency. Progent's developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, online and on-site service and troubleshooting, 24x7 monitoring, and Help Desk Call Center services.
Remote Employees Collaboration Software Remote Support Services
Consultant Work from Home Collaboration
Progent can assist small and mid-size companies to configure collaborative technology to make it easy for their at-home employees to benefit from positive interaction with fellow workers and clients.
Dynamics GP Accounting Technical Support Services
Microsoft Dynamics GP Network Consultant
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis platform built, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented approach you can license only the capability you currently require, with the option to add clients and increase capabilities in the future. Progent's Dynamics GP/Great Plains consulting engineers can help you install, customize and administer the latest version of Dynamics GP or upgrade efficiently from an earlier edition.
Microsoft Experts On-site Technical Support SharePoint Server
On-site Technical Support SharePoint
Progent's Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint provides a central spot for your employees or clients to connect to, manage, share and manipulate useful information, documents, and software and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they've developed in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help your organization to maintain your current SharePoint ecosystem or migrate to the current version of SharePoint.
Server Consolidation Consultants
Server Virtualization Computer Consulting
Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction through a virtual infrastructure offers lower TCO of hardware and quicker return on investment, more efficient use of servers, streamlined operations, enhanced system uptime, and easier management. Typical uses for virtual machines include resource consolidation, low-cost hosts for line-of-business legacy applications running on outdated operating systems, and inexpensive quarantine of software development or pilot testing environments from on-line systems.
ProSight certificate expiration management Engineers
Consulting Services domain management
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Immediate Network Consultants SentinelOne Vigilance Respond MDR Integrator
SentinelOne Singularity and Vigilance Integration Specialists
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
Computer Consultants Dynamics GP/Great Plains
Dynamics GP IT Consultant
Progent's Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is a financial and ERP tool built, like all Microsoft financial solutions, on the scalable and familiar platform of Windows technology. Dynamics GP provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its segmented design you can purchase only the capability you currently need, with the ability to add clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP consulting experts can show you how to deploy, customize and administer the latest version of Dynamics GP or upgrade smoothly from an earlier edition.
Office SharePoint Server 2003 IT Consulting
SharePoint Server Professionals
Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for intelligently connecting people, teams and information. SharePoint offers a central spot for your employees or customers to connect to, manage, share and interact with relevant data, documents, and software and to interact with other people. SharePoint enables faster and more intelligent decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they've developed in a manner that makes data easy to locate, download and apply. Progent's SharePoint consultants can help you to manage your existing SharePoint ecosystem or upgrade to the current release of SharePoint.
After Hours ransomware removal and file restore Consultant
NotPetya ransomware recovery Engineer
Progent's experienced ransomware recovery consultants can assist your business to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock.
ProSight Endpoint Security Integration Services
ProSight Ransomware Recovery Consultants
ProSight Active Security Monitoring (ASM) utilizes next generation behavior analysis tools by SentinelOne to guard endpoints and physical and virtual servers against familiar and new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
