Overview of Progent's Ransomware Negotiation Consulting in Birmingham
Ransomware Defense ExpertsProgent has experience negotiating ransomware settlements with hackers. Reaching an acceptable settlement is a complicated activity that requires a mix of field experience, technical knowledge and business acumen. It also demands working closely with the cyber-extortion target's IT staff and the cyber insurance carrier, if there is one. Because the top goal of the ransomware victim is operational continuity, it is critical to establish response teams that work efficiently, in parallel, and in close communication. Progent offers the scope of IT skills and the depth of experts to supplement your IT support team and restore your network environment rapidly and affordably.

Services offered by Progent's ransomware settlement negotiation experts include:

  • Establishing the type of ransomware used in the assault
  • Identifying and communicating with the hacker persona
  • Evaluating the likelihood of recovery
  • Testing the threat actor's decryption tool
  • Determining a settlement payment with the victim and the cyber insurance provider
  • Negotiating a settlement and schedule with the hacker
  • Checking accordance with anti-money laundering laws
  • Overseeing the crypto-currency transfer to the hacker
  • Acquiring, reviewing, and operating the threat actor's decryptor tool
  • If necessary, contacting the threat actor for technical assistance with the decryptor tool
In parallel with the ransom negotiations, Progent's ransomware team can help with:
  • Quarantining infected endpoints and data stores to arrest the progress of the attack
  • Making digital copies of every breached device and data store to allow forensics without interfering with cleanup
  • Adding A/V agents to all virus-free endpoints
  • Salvaging data from air-gapped restores or uncompromised machines
  • Creating a pristine recovery environment
  • Remapping and connecting drives to match precisely their pre-attack state
Once the decryption tool has been learned, Progent can assist you to recover computers and services to their original condition. Progent can also help you to perform a forensics investigation and generate a document to deliver to the insurance provider. This report identifies security gaps that need to be eliminated and recommends steps that can be taken to combat subsequent ransomware assaults.

Exfiltration Ransoms
In addition to demanding payment for a decryption utility, modern variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim often try to exfiltrate files. Hackers are then able to require a separate settlement in exchange for not divulging this data or selling it. Unfortunately, there exists no method to guarantee that exfiltrated files have been completely erased by the threat actor. In fact, in numerous instances the threat actor has limited say over who can access the stolen files. Paying an exfiltration ransom does not eliminate the need for getting the guidance of legal counsel, performing an inventory of files were compromised, and sending the required alerts to impacted entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and onsite IT services across the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in core technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's data security consultants have earned internationally recognized certifications such as CISA, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also has guidance in financial and ERP application software. This broad array of expertise allows Progent to identify and consolidate the surviving parts of your network after a ransomware assault and reconstruct them quickly into a viable system. Progent has collaborated with top cyber insurance providers including Chubb to help organizations recover from ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Guidance in Birmingham
To contact with Progent about ransomware settlement expertise in Birmingham, phone Progent at 800-993-9400 or go to Contact Progent.

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    Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your business to design a disaster recovery solution built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support staff, create an enterprise-wide security strategy, streamline IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.

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    Progent's management team consists of seasoned veterans with decades of background delivering network consulting, technical support, and strategic information system planning to organizations ranging in size from small offices to Fortune 500 companies. Great support calls for great people, and Progent is proud to have put together a management team able to provide customers with the top service value available anywhere.

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    Progentís National Support Center offers national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service engineers provide phone help and remote secure computer access to isolate and resolve technical problems rapidly and affordably. The breadth of technical experience available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult problems to competent experts as required.

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    Progentís Microsoft certified consultants offer a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting platform and business management tool built, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains family, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular approach you are able to purchase only the capability you currently need, with the ability to expand users and increase capabilities when necessary. Progentís Dynamics GP/Great Plains Software support engineers can show you how to deploy, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP.

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    Progentís experienced Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security gaps.

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    Progent's virtual classroom webinars offer small businesses the cost savings, simplicity, and versatility of virtual learning plus the effective pedagogic methods of seasoned instructors who use advanced collaboration software to reproduce live, participatory classes. Progent offers online education for popular desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Project: Microsoft Dynamics business accounting and management reporting solutions such as MS Dynamics GP; as well as other popular desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Progent offers affordable remote and on-premises support to help businesses of any size to move any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.

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    Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through rigorous testing and significant experience with information security architecture. ISSAP security experts have comprehensive understanding of access control mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all phases of secure network architecture.

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