Overview of Progent's Ransomware Settlement Negotiation Services in Birmingham
Ransomware Solutions ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complex exercise that requires a mix of field experience, IT skills and business acumen. It also calls for close co-operation with the ransomware victim's IT staff and the cyber insurance carrier, if there is one. Because the number one goal of the ransomware target is operational continuity, it is critical to establish response teams that operate efficiently, in parallel, and in close communication. Progent offers the scope of IT skills and the deep bench of personnel to complement your network support team and recover your network environment quickly and affordably.

Services provided by Progent's ransomware negotiation team include:

  • Establishing the kind of ransomware involved in the attack
  • Identifying and communicating with the hacker persona
  • Assessing the likelihood of recovery
  • Validating the threat actor's decryption tool
  • Agreeing on a settlement with the victim and the cyber insurance provider
  • Establishing a settlement and timeline with the hacker
  • Verifying compliance with anti-money laundering (AML) regulations
  • Overseeing the crypto-currency payment to the hacker
  • Receiving, learning, and using the TA's decryptor mechanism
  • If needed, contacting the hacker for technical help with the decryptor utility
Concurrent with the settlement negotiations, Progent's ransomware staff can help with:
  • Quarantining affected endpoints and data stores to arrest the progress of the attack
  • Creating replicas of each infected server and endpoint and data store in order to perform forensics without interfering with restoration
  • Adding A/V agents to all clean endpoints
  • Salvaging files from offline backups or unscathed machines
  • Building a clean recovery environment
  • Remapping and connecting datastores to reflect exactly their pre-attack condition
Once the decryption utility has been mastered, Progent can help you to restore computers and software services to their original state. Progent can also assist you to perform comprehensive forensics and generate a document to share with the insurance carrier. This report identifies security vulnerabilities that must be corrected and recommends steps to be taken to block subsequent ransomware assaults.

Settling Exfiltration Ransoms
In addition to demanding money for a decryption utility, modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim often try to steal (or "exfiltrate") information. Hackers are then able to require a separate payment in exchange for not publishing this information or selling it. Unfortunately, there is no method to guarantee that stolen data have been totally erased by the TA. In fact, in many instances the threat actor has little control over the disposition of the data. Settling an exfiltration ransom does not free you from the need for engaging the advice of privacy attorneys, performing an audit on which files were compromised, and carrying out the necessary notifications to affected entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered online and onsite network services across the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned prestigious certifications such as CISA, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP application software. This scope of expertise gives Progent the ability to salvage and integrate the surviving pieces of your information system following a ransomware assault and reconstruct them quickly into a viable system. Progent has collaborated with top cyber insurance providers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Guidance in Birmingham
To contact with Progent about ransomware settlement negotiation services in Birmingham, phone Progent at 800-462-8800 or go to Contact Progent.



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