Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile PDAs were once one of the most successful products for maintaining location-independent access to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Birmingham, United Kingdom businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a current mobile solution.

As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently turn to outside consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery capabilities, gives small companies an affordable alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's consultants can help you with SQL Server 2019 development consulting, SQL Server 2016 migration and management consulting, and Exchange setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined management utilities so you can monitor and support BlackBerry devices across your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry BES Server gives companies a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications such a calendars, contact lists, tasks, notes, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Exchange, users with BlackBerry handsets have push-based access to Exchange email and to IM-enabled software through Microsoft Communications Server and Lync Server support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-premier engineers can assist you to design, implement, and support BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

Professional BlackBerry Technical Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide expert assistance to companies in the Birmingham region or anywhere in United Kingdom. Progent's seasoned online technical support team has helped IT organizations solve network issues and cut support expenses in every state in the United States and established a substantial base of loyal clients. (See Progent's customer testimonials.)

Progent offers online assistance for a wide array of issues related to RIM BlackBerry products such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone users on Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, set up the MDS and IM, install access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, solution design, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and equipment match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry expert can help your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about engineering help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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