Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most popular products for achieving anytime-anywhere connectivity to email, scheduling, web-based applications, and other vital business data. Progent offers Birmingham, United Kingdom businesses the expertise of BlackBerry-premier experts who can help organizations to maintain their BlackBerry deployments or migrate efficiently to a current mobile solution.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for businesses of all sizes, successful integration and maintenance of BlackBerry technology has become increasingly difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses often resort to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the requirement for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small businesses an affordable solution for incorporating RIM BlackBerry products seamlessly into their information network.

Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can track and support BlackBerry smartphones throughout your company, define security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


BlackBerry Enterprise Server Integration Services
The BlackBerry BES Server gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry BES Server enables wireless BlackBerry clients to connect to Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications such a schedules, contact lists, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have effortless connectivity with Exchange messages and to IM-capable software through Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier engineers can assist you to plan, configure, and support BlackBerry BES Server so that you maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Birmingham, United Kingdom who need fast and economical access to a qualified RIM BlackBerry support professional, Progent offers efficient online help from a seasoned network support staff who have provided network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Remote support eliminates travel expense and lets engineers solve technical issues rapidly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry solutions and offer expert help in fields including fixing synchronization issues, configuring BlackBerry BES Server, and designing a secure, fault-tolerant network architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help you to perform common support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can in addition help your company to resolve a broad array of problems concerning synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote support for small business IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support expenses low and, by solving issues promptly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, configuring wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and help your company to define and install appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about consulting help for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.



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    Progent offers affordable online support to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy all-cloud or hybrid cloud environments that seamlessly integrate Amazon AWS cloud services. Progent offers occasional expertise to assist you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS platform on schedule and on budget.

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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than 25 years of experience assisting manufacturing, distribution and service organizations to simplify complex supply chains and streamline key processes to get products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that can range from as-needed advice to solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Office 365 integration, training, and DBA services.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it.

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    Our compensation structure is based on revenue sharing, so similar to working as a freelance contractor, your income is entirely tied to your work effort. Some Progent consultants stress lifestyle issues and choose to consult at a more relaxed pace, using our self-determined schedule to pursue individual enthusiasms such as mountain biking, motorcycle racing, skiing, fishing, vacations, or spending free time with relatives and friends. Other consultants take advantage of the opportunity to earn big dollars via hard work and extended days. Progent completely encourages both sides of the spectrum plus any point in between.

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    Progent provides Windows Cluster Server assistance to help your organization deploy non-stop clustered servers designed to provide 100% uptime. Clustered Windows servers for non-stop networks include Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. By helping you design zero-downtime clustered server environments powered by Microsoft Windows Clustered Server 2003, Progentís Premier Windows professionals ensure that your high availability server clusters are set up to maximize the business advantage of your computer system.

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    Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to create a manageable and secure communications ecosystem that supports a BYOD computing style with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a wide assortment of stationary PCs and mobile devices. Progent's certified Lync 2013 consultants and system architects can help your company to assess the business benefits of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your current and future goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your IT team and end users. Progent has expertise in critical pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and fixing Microsoft SCOM solutions and offer companies of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to remediate serious problems detected by Microsoft SCOM 2012.

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    Cisco's wireless IP phones are hardened wireless devices intended for professionals who are mobile within campus, hospitality, retail or other environments where IT management requires portable phones that offer more administrative control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Integration of Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune numerous key pieces of your wireless environment including access points, routers, wireless LAN controllers, and call management tools. Progent's certified experts can provide online and on-premises support to help you create and manage a Cisco wireless IP phone solution by delivering integration services that range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.

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    Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing corporate security solutions for IT networks with many locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that meets your IT security requirements without restricting your network.

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    Progent's Microsoft-certified engineers offer advanced support in deploying, managing and debugging any edition of Microsoft Project, Project Server, and Project Online and can deliver a wide variety of cost-effective online consulting services following industry best practices to assist businesses of any size to get all the benefits of this leading platform. Consulting support offered by Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training.

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    SQL Server 2016 introduces major improvements in speed, capacity, data security, uptime, mobile computing support, plus built-in BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide online and onsite support to assist organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and SCOM.

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    Progent's Microsoft certified consultants can assist your company to pilot Microsoft Windows 7 to confirm application and driver compatibility and to check its performance and reliability working with your applications. Progent's consultants can also show you how to evaluate the likely business value of moving to Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help you to design and carry out a non-disruptive deployment of Microsoft Windows 7 from a your current version of Microsoft Windows.

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    Email Guard by Postini provides constantly upgraded spam and virus filtering, content filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and support specialist. If your company is too small to purchase for a standard Postini license, you can still have the use of Postiniís Perimeter Manager technology through Progentís E-Mail Guard antispam and antivirus aggregation offering. Progentís expert e-mail security professionals can show you how to create an email defense plan that incorporates anti-spam and virus protection products and processes.

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    Progentís Microsoft-certified experts provide small and medium size companies enterprise-grade consulting services for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for change and deployment automation. System Center Configuration Manager 2007 is the new name for the update management platform previously known as Systems Management Server. Configuration Manager 2007 offers a range of enhancements to SMS Server 2003 including comprehensive automation, integrated Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progentís certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 economically for automated OS and application installation, security patch control, application metering, and licensing reconciliation. Progent's engineers can also help your company to migrate smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager.

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    Progentís consultants provide experience in multiple disciplines relevant to mobile networking such as system infrastructure, Activesync, wireless security, wireless email, Windows Mobile, RIM Blackberry, and mobile software development. Progent's certified professionals can save your company work and expense by using their wireless expertise to show you how to select and configure mobile networking solutions that fit the needs of your business. Progent can also optimize your network infrastructure so that wireless PDAs work more reliably.

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    Remote management cards give network managers full control of a server without the need for an on-site presence. Through remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a high-availability business network that includes remote server management cards and Progent can use these remote server management cards to deliver efficient remote technical assistance. Progent is familiar with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.

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    Progent's Solaris platform support services provide small and mid-size businesses and developers help with managing and supporting Solaris environments that operate with Microsoft-powered technology. Progent offers your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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