Consulting and Technical Support for BlackBerry Technology
BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular solutions for achieving mobile access to email, calendars, web programs, and other critical business data. Progent can provide Birmingham, United Kingdom companies the services of BlackBerry-premier professionals who can help businesses to manage their BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery model, provides small businesses an economical alternative for integrating BlackBerry products seamlessly into their IT network.

Progent's experts can help your business with SQL Server 2019 integration and development support, SQL Server 2016 management consulting, and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom mobile applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry devices, providing a centralized platform for controlling key tasks like smartphone deployment, upgrades, and deactivation and also providing a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry users and allows over-the-air synchronization.

BlackBerry BES Server Integration Support

BES Server includes a wealth of security options starting with automatic data encryption of information sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent flexibility in selecting levels of security to meet the specific requirements of your company's environment. Progent's BlackBerry authorized engineers can assist you to select advanced security functions and activate them wirelessly. Samples of these over-the-air configurable security features include:

  • Lock down a smartphone
  • Erase data from a lost BlackBerry device
  • Disable Bluetooth functionality
  • Activate built-in defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in determining how to keep users from installing or running unsecure or unauthorized code. Progent can assist you to choose blocking techniques like:

  • List exactly what programs are allowed on the device
  • Prevent third-party software from using non-volatile memory on the smartphone
  • Select which functions third-party software can access on the BlackBerry device
  • Restrict the types of connections third-party programs running on the smartphone can initialize
  • Prevent all third-party applications from being loaded or run on the BlackBerry smartphone

Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help your company to select and install sensible security options.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, system design, roll-out planning and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to decide which administration model and equipment match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, processors and storage, network topology, and application configuration.

To maximize system protection, Progent's BlackBerry-certified consultant can assist you to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
To ask Progent about technical expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.



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    Microsoft Communications Server provides Instant Messaging and presence in an extensible, world-class package offering enhanced security, seamless integration with other Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and improved operational efficiencies, enhanced worker productivity, and stronger intellectual property security with this easy-to-manage, fault-tolerant solution. Successful implementations of Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the skill needed to realize all the advantages of Office Communications Server across your entire organization.

  • Microsoft Entra Hybrid Engineer Azure Disaster Recovery Professionals
  • Microsoft Exchange 2000 Remote Support Consulting Services Microsoft Exchange Upgrade
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    Computer Support Companies Remote Desktop

    Progent's remote connectivity and smartphone synchronization experts can assist you to design and configure connectivity solutions for off-site desktops, notebooks, and smartphones so they work seamlessly with your information network, allowing you to improve the productivity of your remote workers.

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  • Microsoft LCS Server Instant Messaging Professional IT Consultant Microsoft LCS Server 2007
  • Microsoft Mac and Linux Desktop IT Outsourcing Solutions Provider Microsoft Desktop

  • Sun Solaris Migration Consulting
    Migration Solaris-Windows

    Progent can help you to plan and implement an efficient transition from a Solaris-powered IT system to a network powered by Windows and suited for running Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and application experts can assist you to guard your information and minimize business discontinuity by developing an efficient transition strategy that preserves your current investments in Solaris software and technology. UNIX-to-Windows migration consulting services offered by Progent include evaluation of existing environment, transition planning and validation, Microsoft Exchange migration support, data and application transition, and server and media transition and economization.

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  • Network Management Services UNIX Online
    Sun Solaris Remote Consulting Services

    Progent offers nationwide urgent phone support and consulting services for businesses that operate UNIX, Linux, or Sun Solaris environments or whose information systems include a mix of UNIX and Microsoft Windows technology. Remote IT help offers maximum return for your IT budget by extending user productivity and shortening the time billed for network repair services. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to solve most IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or via a combination of telephone help and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISSP certified security professionals to help you with the most challenging network issues.

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    Progent's proven ransomware recovery experts can assist you to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

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  • Microsoft Windows Small Business Server 2008 Consultancy Windows Small Business Server Consultant Services
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  • Offsite Workers Helpdesk Services Network Consultant 24-Hour Remote Support Services Remote Workforce Helpdesk Services

  • Network Infrastructure Health Assessment Consulting
    Network Asset Report Consultancy

    Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective evaluation of the health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a more manageable and safer AD environment. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with data security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability.

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  • Online Help Exchange Server 2010 Microsoft Certified Partner Exchange 2010 Migration Computer Consultant
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  • Open Now IT Outsourcing Whitepaper IT Outsourcing and Co-sourcing Whitepaper
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  • Automatic Fail-over Online Support Services
    Fault Tolerant Network Connection Outsourcing

    Progent's high availability interoffice connectivity and 24x7 system connection engineers can help small businesses achieve non-stop Interoffice connectivity via fully redundant networks featuring transparent failover. Progent's CCIE engineers can plan and deploy ultra-reliable Inter-office networks based on non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide affordable 24x7 interoffice connectivity.

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    Small Medium Business Service

    Progent offers network services for mid-size businesses with 100 to 250 network users. The mid-size business or work group has traditionally been an underserved part of the market for IT support services. The overhead and service access practices of large third-party service firms make them excessively expensive for the typical small business or small medium business (SMB), which usually relies on a minimal IT budget with which to support an IT system whose advanced technology and capability are frequently similar to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and proactive network monitoring, dramatically lowers the IT maintenance costs of a small-medium business while offering the mid-size company with enterprise-level service from certified, world-class experts knowledgeable in a broad array of midsized business network solutions. If your mid-sized organization or small business is searching for levels of IT help needed for a mid-size office without paying big-company costs, contact Progent.

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    Network Security Consultant Access to External Support Databases

    Progent's team of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional experience, at the forefront of network service, performing a wide variety of technical projects for a large mix of clients. Every Progent consultant shares a refined set of individual best practices which are incorporated into company-wide leading practices standards that Progent teaches its support staff. This ensures that you get not only expert IT help, but also a consultant with field-tested approaches for using computer knowledge to fix actual IT problems rapidly.

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    Progent's experienced ransomware recovery consultants can help your business to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

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    Progent's Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the speedy creation of enterprise-class business applications that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.

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    ProSight Active Security Monitoring utilizes cutting edge behavior AI technology by SentinelOne to guard endpoints and physical and virtual servers against known and new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

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    Microsoft Certified Expert ISA 2004 Server Technical Support

    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience configuring Microsoft ISA Server-based security solutions for information systems with many sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network security requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Microsoft Small Business Server Consultancy Services

    Progent's Microsoft-certified consultants can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you plan, integrate, maintain and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.

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    Windows and Solaris Online Support Services

    If you are producing UNIX or Linux applications in an environment that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of strategic know-how while avoiding the constant hassle of maintaining your business network. By using smart server monitoring and by providing online and on-site assistance when your company needs it, Progent represents an affordable solution for maintaining an IT system that provides excellent availability, security, and performance. Progent's developer support offerings feature full-service information technology outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, network monitoring services, and Help Desk Call Center services.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation security ecosystem that extends across your on-premises and cloud-based resources and protects any user anywhere with any device.

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    At Home Employees Data Protection Online Consulting

    Progent can help small and medium-size organization to design, deploy, verify and maintain data protection technology required for telecommuters.

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  • 24-Hour Exchange Server 2016 Upgrade Planning Computer Engineer
    Microsoft Exchange Server 2016 Migration On-site Technical Support

    Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Top Birmingham Ransomware Settlement Negotiation Services Birmingham Birmingham Crypto-Ransomware Settlement Negotiation Services Wolverhampton

  • MFA and Single Sign-on (SSO) IT Consulting
    Best Duo Identity Verification Setup and Support

    Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.

  • Award Winning RIM BlackBerry IT Technical Support Company Birmingham, U.K.
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  • Award Winning Hybrid Exchange Online and Exchange on-premises Troubleshooting
    Top Microsoft Experts Microsoft 365 and Android Remote Support Services

    Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.

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  • Top Ranked Ekahau Analyzer Wi-Fi Network Troubleshooting Information Technology Consulting Ekahau Wi-Fi RF Coverage Maps Remote Support
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  • Top Ranked Microsoft Certified Mid-size Company Security Consulting Group Mid-size Business Help Center
  • Top Rated SonicWall NSA 5650 Firewall Cybersecurity Firms SonicWall Firewall Security Firms
  • Top Solaris Online Technical Support 24/7/365 Solaris Consultants
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  • Skype for Business and iPhone Services
    24x7 Skype for Business video conferencing Consultant

    Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support to assist you to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.

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  • Wi-Fi Site Survey Setup and Support Wi-Fi 6 Wireless Site Survey Technology Consulting Services
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  • Windows 10 Business Store Portal Computer Consulting Microsoft Windows 10 SCCM Consulting
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  • Windows Server 2008 R2 Professionals Windows Server 2008 Hyper-VI On-site Support
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  • Upgrade Consultants Exchange 2003 Server
    Exchange 2003 Consulting

    Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids network downtime, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.

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  • Windows and Solaris Network Consulting 24-7 UNIX, Windows Professional

  • CRISC Certified Risk and Information Systems Control Architect Specialist
    Largest CRISC Risk and Information Systems Control Specialists

    Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.

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    When performing IT tasks for corporate customers, Progent follows a structured approach driven by defined milestones so as to meet financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All facets are documented to provide a comprehensive summary of IT services delivered and to assist in ongoing network support.

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