Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most popular solutions for achieving location-independent connectivity to email, calendars, web applications, and other vital business data. Progent offers Birmingham, United Kingdom companies the services of BlackBerry-premier experts who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the complexity of small company IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the standard for companies regardless of size, successful deployment and support of BlackBerry solutions has become more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations frequently resort to external consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry environments economically and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's proven online service delivery capabilities, provides small businesses an affordable solution for integrating RIM BlackBerry technology productively into their IT system.

Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and support BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry devices, providing a single platform for controlling critical tasks like device deployment, updates, and deactivation while also offering a strong infrastructure for security and high availability. BlackBerry BES Server supports seamless communication between Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry smartphones and allows over-the-air synchronization.

BlackBerry BES Server Configuration Assistance

BlackBerry Enterprise Server provides a variety of data protection capabilities starting with advanced data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows great versatility in adjusting degrees of protection to meet the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can assist you to select advanced security functions and enable them wirelessly. Samples of these wirelessly configurable security features include:

  • Lock down a BlackBerry smartphone
  • Erase data from a misplaced or stolen BlackBerry device
  • Disable Bluetooth
  • Enable built-in defenses against malicious attacks

BES Server also provides flexibility in selecting how to keep BlackBerry users from installing or running unsecure or unauthorized software. Progent can assist you to select blocking processes like:

  • Specify precisely what programs are permitted on the device
  • Block third-party programs from allocating non-volatile memory on the BlackBerry device
  • Select what resources third-party programs can access on the smartphone
  • Limit the types of connections third-party programs running on the smartphone can initialize
  • Block all third-party applications from being installed or run on the BlackBerry device

Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist you to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified service professionals can in addition assist you to troubleshoot a wide array of issues concerning synchronization, handset detection, email consistency, web access, wireless connections, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote technical assistance for small office networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support costs low and, by resolving issues promptly, improves the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist your company to define and install appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Exchange data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to contact Progent about consulting help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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