Consulting Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most popular products for achieving mobile connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Birmingham, United Kingdom businesses support from BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone solution.

As the complexity of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for companies of all sizes, successful deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often resort to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and efficiently, dispensing with the need for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small businesses an affordable solution for incorporating BlackBerry technology productively into their information network.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and safely.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server offers companies a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to connect to Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure consistent information for collaborative programs such a schedules, address books, to-do lists, notes, and custom business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange, users carrying BlackBerry handsets can have push-based access to Exchange messages as well as to IM-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Help

Progent's BlackBerry-premier engineers can assist you to design, install, and troubleshoot BlackBerry BES Server so that you optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Progent's Remote BlackBerry-certified Support is Fast and Economical
For companies in Birmingham, United Kingdom who require quick and economical help from an authorized BlackBerry support professional, Progent offers efficient remote help from a seasoned network support staff who have delivered IT solutions to organizations in each state in the country. (Refer to Progent's customer testimonials.)

Remote consulting services eliminates travel expense and lets engineers fix problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and offer expert help in fields including fixing synchronization problems, setting up BlackBerry Enterprise Server, and creating a protected, fault-tolerant network architecture for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Exchange data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements analysis, solution architecture, roll-out strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning options for software versions, processors and storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry-certified expert can assist you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids network downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 help, repair, and design services include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.

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    Progent offers the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management strategy based on best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.

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    MS Office Communications Server provides IM and presence in a scalable, world-class solution featuring advanced security, seamless compatibility with additional Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows cost savings and elevated operational efficiencies, enhanced worker productivity, and better intellectual property protection. Microsoft Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts can provide remote and onsite configuration support and troubleshooting help for your Office Communications Server deployment and can assist your organization to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and execute a smooth upgrade that will add significant strategic value to your IT system

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    If your office computer system combines Linux technology platforms with MS Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your operating systems to coexist for easy management, transparent dataflow, high reliability, enhanced performance, and strong protection. Progent's UNIX/Linux and Microsoft Windows integration support services include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network support and troubleshooting, in-person technical support, and Help Desk services.

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    Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's entire family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently following best practices.

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    Progent's consultants offer online and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified data security experts can assist you design and validate a security strategy for your Skype for Business solution that is compliant with government and industry standards.

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    Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, functions as the center of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express provide a borderless IP-PBX by integrating closely with apps that include Cisco Unified CM IM and Presence Service, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver effective and budget-friendly remote and on-premises expertise to assist businesses of any size to build and administer Unified CM environments by providing Unified Communications Manager configuration and troubleshooting services that add maximum business value. Progent's consultants can help with any aspect of Unified CM configuration and troubleshooting in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE support, designing UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

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    Progent can help you with every stage of Microsoft Azure migration including requirements definition, readiness evaluation, system architecture, pilot testing, deployment, centralized management, performance optimization, license management, disaster recovery strategies, security planning, and compliance validation. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN tunnels so your clients can safely connect to Azure services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure resources.

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    Progent delivers the services of Microsoft and Cisco-Premier IT support professionals to offer customers economical alternatives to help businesses maximize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to nationwide corporations, Progent's expert consultants can show you how to enhance your information system's e-mail infrastructure, security, availability, performance, and network management.

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    Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints scanners, network infrastructure appliances such as routers and wireless APs, and IoT devices such as sensors and robotics.

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    Progent's Microsoft-expert engineers can help you to update your workstations from 32 to 64 bits. Progent can help you to calculate the risks and benefits of upgrading to 64-bit PC desktop processing, design an efficient migration process that minimizes operational disruptions, and deliver inexpensive, professional remote support to aid your company to configure 64-bit PC desktop software and applications on your existing hardware.

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    Cisco Cisco Unified Communications Manager (CUCM), originally named CallManager, operates as the foundation of Cisco's collaboration solution. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants can deliver effective and affordable online and onsite support to assist organizations of all sizes to build and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and technical support services that deliver maximum business value. Progent's consultants can assist with any facet of Unified CM support and debugging in areas that include integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, designing UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange Server.

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    Remote continuous network monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed to the point that companies of any size can get a level of protection that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as economical service packages created to assist you to identify and resolve a an array of IT network problems before they get big enough to hurt productivity.

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