Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most successful solutions for achieving location-independent connectivity to messaging, calendars, web-based programs, and other critical business data. Progent can provide Birmingham, United Kingdom businesses the expertise of BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile platform.
As the sophistication of small company networks has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of any size, successful deployment and maintenance of BlackBerry solutions has grown more challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses often turn to external support firms who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry-based solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online support capabilities, provides small businesses an affordable alternative for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and safely.
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Progent offers consulting services and onsite technical support throughout Alabama.
Progent locations in Alabma State
Technical Support for BlackBerry BES Server
Research in Motion's advanced platform for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange, Lotus, or Groupwise users to transmit and receive messages that are encrypted during wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a broad selection of critical administrative jobs that span from smartphone configuration and updates to mobile security and high availability.
Progent's BlackBerry-certified engineers can help you utilize BlackBerry BES Server to perform basic jobs such as:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry device software remotely
- Manage user and group configurations with BlackBerry's vast selection of policies
Progent's BlackBerry-premier engineers can also assist you to utilize BlackBerry Enterprise Server to implement key procedures not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Install and support BES Server's fault-tolerant architecture based on VMware
- Install BlackBerry devices remotely
- Set specialized management roles
- Automatically track and analyze the integrity of your solution
Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can in addition help your company to resolve a broad array of problems concerning synchronization, device detection, email consistency, web access, wireless connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online support for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs low and, by handling issues quickly, optimizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, implementing wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to define and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.