Wireless Expertise
Birmingham, United Kingdom Consulting and Tech Support for RIM BlackBerry
Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular solutions for achieving mobile access to email, calendars, web programs, and other critical business data. Progent can provide Birmingham, United Kingdom companies the services of BlackBerry-premier professionals who can help businesses to manage their BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery model, provides small businesses an economical alternative for integrating BlackBerry products seamlessly into their IT network.
Progent's experts can help your business with SQL Server 2019 integration and development support, SQL Server 2016 management consulting, and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to track and control BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom mobile applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.
| City | Address | Phone | Link |
| Birmingham | Eagle Point Business Center, 4000 Eagle Point Corporate Drive Birmingham, AL 35242 United States |
(205) 882-5100 | Birmingham Network Support Services |
| Mobile | 202 Government St Mobile, AL 36602 United States |
(251) 303-8282 | Mobile Network Support Services |
| Montgomery | 8436 Crossland Loop, Suite 204 Montgomery, AL 36117 United States |
(334) 557-8818 | Montgomery Network Support Services |
Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry devices, providing a centralized platform for controlling key tasks like smartphone deployment, upgrades, and deactivation and also providing a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry users and allows over-the-air synchronization.
BES Server includes a wealth of security options starting with automatic data encryption of information sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent flexibility in selecting levels of security to meet the specific requirements of your company's environment. Progent's BlackBerry authorized engineers can assist you to select advanced security functions and activate them wirelessly. Samples of these over-the-air configurable security features include:
- Lock down a smartphone
- Erase data from a lost BlackBerry device
- Disable Bluetooth functionality
- Activate built-in defenses against malicious attacks
BlackBerry Enterprise Server also provides flexibility in determining how to keep users from installing or running unsecure or unauthorized code. Progent can assist you to choose blocking techniques like:
- List exactly what programs are allowed on the device
- Prevent third-party software from using non-volatile memory on the smartphone
- Select which functions third-party software can access on the BlackBerry device
- Restrict the types of connections third-party programs running on the smartphone can initialize
- Prevent all third-party applications from being loaded or run on the BlackBerry smartphone
Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help your company to select and install sensible security options.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, system design, roll-out planning and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to decide which administration model and equipment match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, processors and storage, network topology, and application configuration.
To maximize system protection, Progent's BlackBerry-certified consultant can assist you to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
To ask Progent about technical expertise for BlackBerry mobile wireless integration, phone
An index of content::
Exchange 2003 Server Migration Consultants
Exchange 2003 Server Upgrading
Progent's Microsoft Certified engineers can provide expert support for corporate-wide deployments of Microsoft Exchange 2007. Progent's experts can help you plan multi-site Exchange Server installations or upgrades and can supply onsite personnel to help large companies with deployments of Exchange Server 2007 in the or any region covered by Progent's consultants.
24/7 Small Offices Computer Consultancy Group
Small Office Integration Group
Progent delivers the services of Microsoft and Cisco-Premier IT consulting professionals to show customers affordable ways to help businesses maximize the benefits of Microsoft and Cisco products. For environments that range from small offices to large enterprises, Progent's network engineers can show you how to enhance your information system's e-mail infrastructure, protection, availability, throughput, and system management.
Microsoft 365 Hybrid Solutions Support Services
Support Services Microsoft 365
Progent can assist you to evaluate the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-platform environments that include Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid ecosystems that transparently combine local and cloud products and services.
Development Firms Amazon Marketplace Web Service integration
Amazon Marketplace Web Service integration Integration Firm
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
ProSight Small Business Private Clouds Specialist
ProSight Small Business Private Clouds Consultant Services
Progent's ProSight Virtual Hosting offers proven virtualization technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete IT outsourcing solution that improves network dependability and protection, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have all of its software platforms and key business application servers hosted in a safe and reliable data center on a fast, non-stop virtual machine set up and maintained by Progent's network support experts.
Microsoft Software Update Services Setup and Support
SUS Specialists
Microsoft WSUS enables network managers to install and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and effortlessly manage the installation of patches that are published via Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Software Update Services deployment, configuring client's computers, defining the Group Policy parameters, and ensuring your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Microsoft Dynamics 365 Retail Support and Help
Macola Designer
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your unique business needs. Progent's Microsoft consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting services for safe, company-wide information sharing as well as integration with CRM products.
Microsoft SQL 2008 Integration Services
MS SQL Server 2008 IT Services
SQL Server 2008 offers powerful, standardized tools to computer professionals as well as to information workers, lessening the complexity of creating, deploying, managing, and accessing enterprise data and database programs in environments ranging from handheld devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on experience and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Largest Shared Call Center Consultants
Extended Call Desk Support Outsourcing
Progent's Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Fault-tolerant Data Centers Consulting Services
Services Data Center
Progent's Data Center consultants can show you how to identify high availability data centers that meet the specific requirements of your business. High availability co-location sites are particularly appealing to small companies due to of their affordability and convenience compared to pursuing a do-it-yourself approach. Attempting to build an on-site data center that offers even a basic level of fault tolerance is too costly for the majority of small companies. Progent is ready to show you how to get all the advantages of non-stop data centers and 24x7 colo sites by offering a full range of consulting and support services.
After Hours Juniper SSL VPN Router Security Team
Juniper SA2500 SSL VPN Security Team
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
CIO Computer Engineer
24 Hour Technology Consulting Services CIO
Progent can supply small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate technology to improve business operations so they match better with your business objectives. Your company can develop and install a well conceived information technology strategy without absorbing the expense of a full-time Chief Information Officer.
ProSight Data Protection Services Professionals
ProSight DPS Hybrid Cloud Backup/Recovery Engineer
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital data, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical data.
Remote Workers Specialists
Technical Support Services Offsite Workforce
Progent has two decades of experience helping small and mid-size companies to plan, implement, tune, administer, and debug computer networks that incorporate teleworkers.
Network Load Balancing Consulting Services
Remote Support Services F5 Networks BIG-IP
Progent provides high availability load balancing support covering network load balancing, load balanced applications, network backbone routing, and content dispatching technology such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
Online Support Altaro VM Backup Boot from Backup
Altaro VM Backup Verification Onsite Technical Support
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to assist you to design, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Windows Server 2012 Failover Cluster Technology Consulting Services
Cluster Server Windows 2012 Technology Consulting Services
Progent's certified failover clustering experts can help businesses to assess the advantages of deploying Windows Server 2012 clustering to build an advanced high-availability/disaster recovery strategy, help you to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual ones, and help you to centralize the administration of clustered servers.
SentinelOne XDR Consult
Specialist SentinelOne Active Security Monitoring
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.
CCDP Certified Computer Consultant Aironet AP Management
Cisco Mobility Express Consultants
Progent's Cisco CCIE Wi-Fi network consultants offer online or on-premises integration and troubleshooting services to assist your organization to design, configure, update, optimize, administer and troubleshoot Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi access points to work with your unique office layout, building structure, and anticipated network traffic.
MSP360 Ultimate Backup Specialists
MSP360 Backup Integration Services
Progent can help your company to design, deploy and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 offers file or image-based backup/recovery for VMs and physical computers, works with all popular public clouds, and allows you to build a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss resulting from human mistakes, system glitches, malicious insiders, and external assaults such as ransomware. For details, see ProSight Data Protection Services 360 Backup solutions.
Windows Server 2000 Upgrade
Windows 2000 Server Remote Technical Support
Progent's Microsoft-certified Windows Server 2000 consultants offer network help and information technology consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows Server 2000 configuration, optimization, and troubleshooting services include system design, deployment, documentation, local and off-site support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
Open Now Professionals Dynamics GP FRx
Dynamics GP FRx Consultants
Dynamics GP accounting includes analytics and reporting features that allow you to track all operations, revenues and expenses, and market patterns with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can help you create reports that allow you to understand your business more thoroughly, converting raw data into useful management information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce applications that integrate transparently with Microsoft Dynamics GP.
Azure Stack integration Consulting Services
Azure and Android integration Consulting
Progent's consultants can help you with every aspect of Azure cloud migration including needs definition, readiness evaluation, solution design, pilot testing, implementation, centralized administration, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to set up and debug firewalls and VPN connections so your clients can securely connect to Azure services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates physical datacenters with Azure resources.
VPN IT Consulting
Remote Access Support
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your changing business requirements. Progent's Cisco-Certified network consultants are familiar with Cisco's comprehensive line of products targeted at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.
Live Communications Server IT Consulting
Microsoft LCS Server Instant Messaging Consultant
Microsoft Communications Server provides Instant Messaging and presence in an extensible, world-class package offering enhanced security, seamless integration with other Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and improved operational efficiencies, enhanced worker productivity, and stronger intellectual property security with this easy-to-manage, fault-tolerant solution. Successful implementations of Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the skill needed to realize all the advantages of Office Communications Server across your entire organization.
Network Consulting Organization Mobile Laptop
Computer Support Companies Remote Desktop
Progent's remote connectivity and smartphone synchronization experts can assist you to design and configure connectivity solutions for off-site desktops, notebooks, and smartphones so they work seamlessly with your information network, allowing you to improve the productivity of your remote workers.
Sun Solaris Migration Consulting
Migration Solaris-Windows
Progent can help you to plan and implement an efficient transition from a Solaris-powered IT system to a network powered by Windows and suited for running Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and application experts can assist you to guard your information and minimize business discontinuity by developing an efficient transition strategy that preserves your current investments in Solaris software and technology. UNIX-to-Windows migration consulting services offered by Progent include evaluation of existing environment, transition planning and validation, Microsoft Exchange migration support, data and application transition, and server and media transition and economization.
Network Management Services UNIX Online
Sun Solaris Remote Consulting Services
Progent offers nationwide urgent phone support and consulting services for businesses that operate UNIX, Linux, or Sun Solaris environments or whose information systems include a mix of UNIX and Microsoft Windows technology. Remote IT help offers maximum return for your IT budget by extending user productivity and shortening the time billed for network repair services. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to solve most IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or via a combination of telephone help and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISSP certified security professionals to help you with the most challenging network issues.
ransomware rebuild Specialists
Ryuk ransomware recovery Consult
Progent's proven ransomware recovery experts can assist you to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Network Infrastructure Health Assessment Consulting
Network Asset Report Consultancy
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective evaluation of the health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a more manageable and safer AD environment. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with data security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability.
Automatic Fail-over Online Support Services
Fault Tolerant Network Connection Outsourcing
Progent's high availability interoffice connectivity and 24x7 system connection engineers can help small businesses achieve non-stop Interoffice connectivity via fully redundant networks featuring transparent failover. Progent's CCIE engineers can plan and deploy ultra-reliable Inter-office networks based on non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide affordable 24x7 interoffice connectivity.
Small Medium Business Network Consulting Group
Small Medium Business Service
Progent offers network services for mid-size businesses with 100 to 250 network users. The mid-size business or work group has traditionally been an underserved part of the market for IT support services. The overhead and service access practices of large third-party service firms make them excessively expensive for the typical small business or small medium business (SMB), which usually relies on a minimal IT budget with which to support an IT system whose advanced technology and capability are frequently similar to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and proactive network monitoring, dramatically lowers the IT maintenance costs of a small-medium business while offering the mid-size company with enterprise-level service from certified, world-class experts knowledgeable in a broad array of midsized business network solutions. If your mid-sized organization or small business is searching for levels of IT help needed for a mid-size office without paying big-company costs, contact Progent.
Emergency Problem Escalation Through Teamwork Network Consulting
Network Security Consultant Access to External Support Databases
Progent's team of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional experience, at the forefront of network service, performing a wide variety of technical projects for a large mix of clients. Every Progent consultant shares a refined set of individual best practices which are incorporated into company-wide leading practices standards that Progent teaches its support staff. This ensures that you get not only expert IT help, but also a consultant with field-tested approaches for using computer knowledge to fix actual IT problems rapidly.
ransomware cryptoworm recovery Services
Maze ransomware recovery Engineers
Progent's experienced ransomware recovery consultants can help your business to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft SQL Server 2016 Remote Troubleshooting
Computer Consulting SQL Server Business Intelligence
Progent's Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the speedy creation of enterprise-class business applications that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
MongoLock ransomware protection and recovery Services
24-7 ProSight Behavior-based Ransomware Defense Consult
ProSight Active Security Monitoring utilizes cutting edge behavior AI technology by SentinelOne to guard endpoints and physical and virtual servers against known and new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
24 Hour ISA 2004 Standard Edition Server Online Technical Support
Microsoft Certified Expert ISA 2004 Server Technical Support
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience configuring Microsoft ISA Server-based security solutions for information systems with many sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network security requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Top Microsoft Small Business Server IT Outsourcing Group
Microsoft Small Business Server Consultancy Services
Progent's Microsoft-certified consultants can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you plan, integrate, maintain and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
UNIX with Windows Online Technical Support
Windows and Solaris Online Support Services
If you are producing UNIX or Linux applications in an environment that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of strategic know-how while avoiding the constant hassle of maintaining your business network. By using smart server monitoring and by providing online and on-site assistance when your company needs it, Progent represents an affordable solution for maintaining an IT system that provides excellent availability, security, and performance. Progent's developer support offerings feature full-service information technology outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, network monitoring services, and Help Desk Call Center services.
Juniper SA2500 SSL VPN Security Consultants
Juniper SSL VPN Technology Consulting Services
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Immediate Palo Alto Networks PA-400 Series Firewalls Cybersecurity Group
Palo Alto Networks Zero Trust Security Firm
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation security ecosystem that extends across your on-premises and cloud-based resources and protects any user anywhere with any device.
Remote Workers Data Protection Remote Technical Support
At Home Employees Data Protection Online Consulting
Progent can help small and medium-size organization to design, deploy, verify and maintain data protection technology required for telecommuters.
24-Hour Exchange Server 2016 Upgrade Planning Computer Engineer
Microsoft Exchange Server 2016 Migration On-site Technical Support
Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
MFA and Single Sign-on (SSO) IT Consulting
Best Duo Identity Verification Setup and Support
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Award Winning Hybrid Exchange Online and Exchange on-premises Troubleshooting
Top Microsoft Experts Microsoft 365 and Android Remote Support Services
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
Skype for Business and iPhone Services
24x7 Skype for Business video conferencing Consultant
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support to assist you to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Upgrade Consultants Exchange 2003 Server
Exchange 2003 Consulting
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids network downtime, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
CRISC Certified Risk and Information Systems Control Architect Specialist
Largest CRISC Risk and Information Systems Control Specialists
Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.
Configuration Developing Phase: Pilots
Deploying Phase: Implementation Information Technology Outsourcing Company
When performing IT tasks for corporate customers, Progent follows a structured approach driven by defined milestones so as to meet financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All facets are documented to provide a comprehensive summary of IT services delivered and to assist in ongoing network support.
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