Consulting and Technical Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once one of the most popular products for achieving location-independent connectivity to email, scheduling, web-based applications, and other critical business information. Progent offers Birmingham, United Kingdom companies support from BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry environments or transition efficiently to a modern smartphone platform.

As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the standard for companies of all sizes, successful integration and maintenance of RIM BlackBerry technology has grown more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations often turn to external support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the requirement for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly solution for incorporating BlackBerry technology seamlessly into their information system.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Integration Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry devices, offering a single solution for handling critical tasks such as device installation, upgrades, and retirement and offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry users and supports over-the-air synchronization.

RIM BlackBerry BES Server Integration Help

BlackBerry Enterprise Server includes a wealth of security options beginning with automatic data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits excellent flexibility in selecting levels of protection to match the special needs of your environment. Progent's BlackBerry authorized consultants can assist you to choose advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security features include:

  • Disable a smartphone
  • Wipe data from a lost or stolen BlackBerry device
  • Disable Bluetooth
  • Enable built-in defenses against malware

BES Server also provides versatility in determining how to prevent users from loading or executing unsafe or unauthorized software. Progent can help you to select protective techniques such as:

  • Specify exactly what programs are permitted on the device
  • Block third-party software from allocating persistent memory on the BlackBerry device
  • Select what functions third-party applications can access on the smartphone
  • Limit the types of access external programs running on the smartphone can establish
  • Block all third-party software from being loaded or run on the BlackBerry device

Expert BlackBerry Technical Support Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available online to deliver expert technical help to companies in the Birmingham area or throughout United Kingdom. Progent's experienced remote consulting experts have helped IT organizations resolve network problems and cut support costs in every state in the United States and built a large base of loyal customers. (See Progent's client testimonials.)

Progent offers remote help for a wide selection of technologies related to RIM BlackBerry products such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs assessment, solution design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and physical components match your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software editions, processors and mass storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Consultant
If you wish to ask Progent about professional help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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