Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were once among the most popular products for maintaining mobile access to messaging, scheduling, web programs, and other vital business information. Progent offers Birmingham, United Kingdom businesses the expertise of BlackBerry-certified professionals who can assist organizations to maintain their BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies of any size, successful deployment and maintenance of RIM BlackBerry technology has grown increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently resort to outside support firms who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and repair BlackBerry-based environments economically and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, coupled with Progent's proven remote support capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their business information network.
Progent's consultants can help you with SQL Server 2019 development support, SQL Server 2016 management consulting, and Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you monitor and support BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and safely.
Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.
| City | Address | Phone | Link |
| Birmingham | Eagle Point Business Center, 4000 Eagle Point Corporate Drive Birmingham, AL 35242 United States |
(205) 882-5100 | Birmingham Network Support Services |
| Mobile | 202 Government St Mobile, AL 36602 United States |
(251) 303-8282 | Mobile Network Support Services |
| Montgomery | 8436 Crossland Loop, Suite 204 Montgomery, AL 36117 United States |
(334) 557-8818 | Montgomery Network Support Services |
BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server gives companies a centralized and safe source for integrating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with workstations to ensure consistent information for applications such a schedules, contact lists, to-do lists, notes, and custom business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange email as well as to IM-enabled software through Microsoft Office Communications Server and Lync Server integration.

Progent's BlackBerry-premier engineers can show you how to plan, deploy, and support BlackBerry BES Server so you can improve the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.
Expert BlackBerry Consulting and Technical Support Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible by phone to deliver expert assistance to businesses in the Birmingham region or throughout United Kingdom. Progent's seasoned online consulting experts have helped businesses resolve network problems and cut support expenses in every state in the U.S. and built a substantial following of loyal clients. (See Progent's customer testimonials.)
Progent can provide online assistance for a broad array of issues related to RIM BlackBerry products including synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's certified service professionals can also assist your business to troubleshoot a wide range of issues concerning synchronization, device recognition, email reconciliation, web browsing, wireless connections, IM, desktop software installation, and Desktop Redirector.
As a top innovator in delivering nationwide remote consulting services for small office networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support expenses at a minimum and, by resolving problems quickly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES environment and assist you to define and install sensible security options.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
To ask Progent about engineering support for BlackBerry wireless technology, phone