For offices of all sizes in Birmingham United Kingdom, Progent can provide convenient, fast, and economical communication with CCIE-Certified engineers. CCIEs are top-level networking engineers who earn this prestigious certification by completing rigorous testing administered by Cisco. CCIE-qualified engineers can handle the most complicated problems surrounding network interfacing, troubleshooting, and optimization. Progent's CCIE-certified support specialists work closely with Cisco's internal engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with temporary alternatives or obtaining software updates to correct problems. A Cisco certified CCIE knows how to isolate the cause of network problems stemming from network appliances or software.

Progent can provide fast online contact with a CCIE specialist so that your company can get timely assistance for complicated network issues that are impacting business productivity but are beyond the scope of your ordinary IT support resources. Progent's Cisco CCIE-Certified engineers can examine your network using state-of-the-art remote support utilities in order to perform fast and economical analysis and repair of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or nationwide Internet providers, and consequently their skills are not readily available to smaller businesses. Progent is one of the few service providers that makes CCIEs accessible to support small and medium sized companies. In addition, Progent offers fast access to a CCIE remotely so that you can get immediate help for complex network problems that are hurting worker productivity. To find out how to get in touch with a Progent CCIE for immediate help with your IT infrastructure, go to online network help.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services


Progent has one of the biggest rosters of Cisco-premier CCIE consultants of any independent consulting firm in the U.S. As a result, Progent offers unbeatable expertise in delivering connectivity solutions based on Cisco products. Since Progent is also a Microsoft Certified Partner and offers professional application help for a broad range of business applications, Progent can help you achieve end-to-end IT solutions that optimize the strategic value of your information system.

CCIEs are an exceptional value since their depth of experience enables them to resolve the most complex problems quickly. In most instances, less qualified consultants can spend hours or even days wrestling with a task that an experienced CCIE can resolve in just a few minutes. The majority of Progent CCIEs are not only experienced with Cisco networking solutions, but have multiple recognized technical credentials including Microsoft Certified Systems Engineer (MCSE), and a major network security certification such as CISA or CISM. This permits Progent to provide complete services that incorporate a wide range of technologies without requiring extra costs and interruptions orchestrating multiple specialists.

Software Update Management for Cisco Infrastructure Appliances
Patch management is an essential and complicated task. Prompt and correctly managed patching maximizes security, compliance, availability, and functionality. Haphazard patch management can cause security vulnerabilities, compatibility issues, sluggish or inconsistent responsiveness, unnecessary offline stretches, or loss of key features. Patching involves more than occasional updates of operating systems and apps for servers and user machines. Firmware patches can be as essential for network appliances such as switches, firewalls, and Wi-Fi APs.

Software Update Management Support for Network Infrastructure Devices

Progent offers software update management expertise for network infrastructure devices from Cisco and other leading suppliers

Progent has provided top=level support for Cisco networking appliances for more than twenty years and Progent's support services for patch management provide organizations of any size a flexible and affordable option for assessing, validating, scheduling, implementing, and tracking updates to your dynamic information network. To find out about Progent's service options for patch management, check out Progent's software update management service plans.

To learn more concerning Progent's consulting support services for Cisco network infrastructure, select a subject:

  • Overview of Cisco Network Support
  • Fast Remote Help from a Cisco CCIE Consultant
  • Cisco Firepower NGFW Series Firewalls: Integration and Troubleshooting Expertise
  • ASA 5500-X Firewalls with Firepower Services: Consulting and Troubleshooting Support
  • ASA 5500 Firewalls Upgrade. Migration Assistance
  • PIX Firewall Maintenance Support
  • Cisco Routers Engineering Expertise
  • Cisco Wireless Network Design Services
  • Cisco Aironet Access Points Engineering Services
  • Cisco Small Business WiFi Access Points Consulting Expertise
  • Catalyst Wi-Fi 6/6E Wireless Access Points Planning, Configuration and Debugging Services
  • Cisco Wireless Controllers Integration Consulting
  • Meraki Access Points Engineering Expertise
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
  • Cisco VoIP Phones and IP Video Desktop Phones Expertise and Wireless IP Phone Solutions
  • Cisco Jabber Integration Services
  • Catalyst Switches Deployment Services
  • Nexus Switches Consulting and Support Expertise
  • Meraki Switches Support and Troubleshooting Services
  • Cisco VPN and Security Integration Support
  • SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Expertise
  • Design Solutions for Cisco-powered Datacenters
  • Data Center Optimization Expertise for Service Providers
  • Remote Management Techniques for Cisco-powered Environments
  • NetApp and Cisco FlexPod Private Cloud Platform Consulting Other Support Expertise Available from Progent
    Progent also offers a wide range of IT services in vital practice areas to help companies to turn Cisco networking products into a cohesive IT solution that delivers competitive advantage. A few of the consulting services offered by Progent's subject matter experts are project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization design and integration, Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 configuration, network security compliance assessment, database administration and application services, and temporary Chief Information Officer services.

    Progent can also assist your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

    By providing an efficient full-service resource for network generalists and application experts, Progent can deliver fast, affordable, and thorough IT solutions that match the specific needs of companies in Birmingham United Kingdom.



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    Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has delivered system integration, customization, training, and troubleshooting since the product's original release. Progent offers in-depth support for updating legacy Dynamics GP ERP systems. Progent can assist your business to design, test, and implement an efficient migration from a a legacy release of GP to the latest version of Microsoft Dynamics GP.

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    Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can expand their reach, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.

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    Progent's Microsoft-certified consultants can help businesses of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your business to upgrade from an earlier release of SCVMM or from another management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem to make sure you get the highest possible business value.

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    Dynamics GP allows you to grow and control your company better by offering deep availability of strategic data and a rapid return on investment. Microsoft Dynamics GP/Great Plains offers important business benefits including its ability to extend the reach of your company, handle your financials, computerize financial processes, standardize procedures throughout your business, refine inventory control, increase order accuracy, grow sales and minimize lead-time, and maximize free cash flow. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you reap all the advantages of your Microsoft Dynamics GP/Great Plains business management system.

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    This page includes current information on cybersecurity threats, patches, and leading practices. Call or email Progent if you need assistance securing your network against the latest cybersecurity threats.

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    Linux Engineers

    Progent's UNIX family consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient one-stop source to show you how to build and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.

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  • IT Consultant SQL Server 2016 Enterprise
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    SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, availability, BOYD integration, plus built-in BI. Innovations include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to help businesses of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

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