Cisco Remote and Onsite Network Support Services
Birmingham Enterprise Computer Network Environments
For organizations of any size in Birmingham United Kingdom, Progent can provide easy, fast, and economical communication with CCIE-Premier engineers. CCIEs are top-level networking experts who achieve this prestigious certification only after rigorous examinations by Cisco. CCIE-certified consultants can handle the most complicated issues associated with network integration, troubleshooting, and configuration. Progent's CCIE-certified support specialists work closely with Cisco's internal staff in identifying problems with Cisco IOS or Cisco NX-OS utilities and developing workarounds or receiving program patches to fix problems. A Cisco CCIE can isolate the cause of network problems stemming from network appliances or applications.
Progent offers fast remote access to a CCIE expert so your company has the opportunity to receive timely assistance for complex network problems that are affecting business productivity but are outside the experience of your local IT support resources. Progent's Cisco CCIE-Premier consultants can connect to your system via advanced remote support tools that allow them to provide fast and economical analysis and remediation of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide Internet providers, and consequently their services are not easily accessible to smaller organizations. Progent is one of the rare service firms to make CCIEs accessible to assist small and mid-size companies. Also, Progent can provide fast access to a CCIE by phone so you can receive timely support for complex network problems that are reducing worker productivity. To find out how to talk to a Progent CCIE for immediate assistance with your network, go to Progent's remote network troubleshooting.
Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.
| City | Address | Phone | Link |
| Birmingham | Eagle Point Business Center, 4000 Eagle Point Corporate Drive Birmingham, AL 35242 United States |
(205) 882-5100 | Birmingham Network Support Services |
| Mobile | 202 Government St Mobile, AL 36602 United States |
(251) 303-8282 | Mobile Network Support Services |
| Montgomery | 8436 Crossland Loop, Suite 204 Montgomery, AL 36117 United States |
(334) 557-8818 | Montgomery Network Support Services |
Cisco's large selection of both current and vintage infrastructure devices familiar to Progent includes ASA Series Security Appliances and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, as well as data security and Virtual Private Network products. With the resources of one of the largest teams of Cisco-certified CCIE engineers of any independent support company, Progent has priority access to Cisco's engineering support specialists and the latest learning programs to stay at the vanguard of network technology.
Software Update Management for Cisco Network Appliances
Patch management is a critical and complex task. Timely and properly managed updating optimizes security, regulatory compliance, availability, and capability. Sporadic software update management can cause security vulnerabilities, compatibility issues, sluggish or erratic responsiveness, unnecessary downtime, or loss of important functions. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware patches can be as vital for infrastructure appliances such as routers, firewalls, and wireless APs.
Progent has provided advanced support for Cisco infrastructure products for more than twenty years and Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking updates to your dynamic information system. To find out about Progent's service programs for software update management, see Progent's software update management services.
In order to learn more concerning Progent's online and on-premises support services for Cisco technology, choose a topic:
Progent also offers a broad selection of IT services in vital areas to assist businesses to convert Cisco networking products into a cohesive IT solution that delivers strategic advantage. Some of the services available from Progent's subject matter experts include project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, business continuity planning, Windows Server 2012 R2 configuration, PEN testing with NodeZero from Horizon3.ai, security compliance scanning, database administration and database development expertise, and temporary CIO services.
Progent can also assist your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that combine physical and cloud resources and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
By offering a convenient one-stop source for network generalists and specialists, Progent is able to deliver fast, cost-effective, and comprehensive information technology solutions that fit the special requirements of businesses in Birmingham United Kingdom.
An index of content::
Microsoft Operations Manager Case Studies
Top Rated Microsoft Operations Manager Case Study
Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, after workers were impacted by them. With the help of proactive, automated alerts and trend analyses sent by MOM, Progent can now anticipate system problems before they becomes critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class reliability, safety and performance.
Dynamics GP Development Consulting
Microsoft Professional Dynamics GP SmartList Builder
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting features that allow you to track all operations, sales and spending, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support services can help you create reports that let you analyze your business more completely, converting uncooked data into valuable business information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to offer custom business software development and web commerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.
802.11ac Support
24/7 WiFi 6 migration Technical Support Services
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to integrate, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Consultant Services Lync Server 2013 disaster recovery
Lync Server 2013 high availability Consultancy
Lync Server 2013, rebranded Skype for Business, enables businesses of any size to build a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web conferencing with application sharing, and both IP and PSTN calling enabled for a wide assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants and network architects can help you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid topology suitable for your present and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your IT team and end users. Progent has expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Cisco Cybersecurity Company NodeZero PEN Testing
NoderZero Threat Assessment Security Tech Services
Progent's certified cybersecurity experts can run NodeZero-based penetration tests to verify your security monitoring and protection systems and policies are properly set up and effective.
Best Engineer Sodinokibi ransomware recovery
Consultant Services Ryuk ransomware protection
Progent's ransomware consultants can assist your business to assess your ransomware defenses, monitor and protect your network, assist with settlement negotiations with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
MongoLock ransomware hot line Specialists
Professional Hermes ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Microsoft Certified Networking Firm
Microsoft Certified Integration Consultants
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer endorsement and enjoy the tightest working relationship with Microsoft. The understanding, skills, and commitment required to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business more complete support for your IT network.
Call Desk for Remote Workers Professionals
At Home Workers Professional
Progent has 20 years of background assisting small and medium-size businesses to design, implement, tune, administer, and debug information networks that incorporate teleworkers.
Microsoft Certified Partner Network Consulting Services
Microsoft Certified Partner Repairing
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the top client endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and dedication required to earn the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your business better technical solutions for your information network.
IT Consulting Wi-Fi RF Coverage Maps
Remote Support Services WLAN Site Survey
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi LAN optimized for your environment, providing your business a WLAN that has the reception, performance, density, data protection, and hand-off ability your company needs.
DoubleTake Carbonite Replication Manager Online Technical Support
Double-Take Backup Network Consulting
DoubleTake/Carbonite Software publishes a family of products intended to provide small businesses a range of cost-effective alternatives for backing up and restoring vital applications including Microsoft Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have extensive experience integrating DoubleTake/Carbonite products into small business information systems to create a high state of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Hornetsecurity Altaro VM Backup Integration Professional
Remote Hornetsecurity Altaro VM Backup Deduplication Consultants
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Palo Alto Networks PA-3000 Series Firewalls Technology Consulting
24/7/365 Firewall Setup Palo Alto Networks DNS Security
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity environment that spans your on-premises and cloud-based resources and guards all users anywhere with any device.
Amazon AWS hybrid cloud integration Programming Companies
Enterprise hybrid cloud integration Consulting
Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that combine on-premises resources along with one or more public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud integration support services such as Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of background providing high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Microsoft Partner Small Business Computer Consulting Companies
24/7 Network Security Consultants Microsoft Certified Partner
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer endorsement and are afforded the tightest working relationship with Microsoft. The understanding, skills, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company more complete solutions for your information system.
Duo Zero Trust Cybersecurity Consultant Services
Specialists Duo Two-factor Authentication (2FA)
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other personal devices.
LifeSize Telepresence Services
Cisco VTC Professionals
Progent can provide the services of a certified engineer with expertise integrating products from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist you to plan, configure, upgrade, or troubleshoot a video conferencing environment that preserves your investment and maximizes the business value of your IT system. Progent can also provide the services of network infrastructure consultants who can assist businesses of all sizes to create and troubleshoot a communications network that delivers the performance, reliability, protection, and expandability required to accommodate your video conferencing/telepresence environment.
24x7x365 Postini Design and Installation
Top Postini Help and Support
E-Mail Guard is Progent's affordable spam filtering and antivirus managed service that gives small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based antispam and virus protection services that ward off email assaults before they are able to breech the corporate firewall. Perimeter Manager also lets administrators monitor and control their e-mail systems, regardless of server platform, hardware technology, or data center location.
64-bit Processing Technology Professional
64-bit Migration Services
Progent's Microsoft-certified engineers can help you to update your application servers or desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit computing, plan an affordable migration process that minimizes business disruptions, and provide economical, expert remote help to aid your company to configure 64-bit software and application programs on your existing hardware.
Network Consultant System Center 2016 Configuration Manager
SCCM 2016 MAM On-site Support
System Center Configuration Manager 2016 automates software deployment and updating, centralizes compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health reporting, allows secure self service, and delivers a common control mechanism for administering multi-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Outsourcing Wi-Fi RF Spectrum Analysis for Wi-Fi
Computer Consultant Online Wireless Site Survey
Progent's Wi-Fi site survey and predictive modeling help you to plan, install and troubleshoot a Wi-Fi LAN customized for your environment, offering your business a wireless solution that has the coverage, speed, capacity, Quality of Service, data protection, and roaming ability your business needs. Wireless survey services from Progent include remote predictive analysis for designing a wireless LAN and onsite site survey services for confirming, optimizing, and debugging a functioning Wi-Fi network.
After Hours Remote Technical Support Aironet 1800 Access Point
CCIE Expert Certified Aironet Wave 2 Wi-Fi AP Online Support Services
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or onsite configuration and troubleshooting services to assist you to design, configure, update, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless environment with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless APs to work with your unique office design, building structure, and expected workloads.
Engineer Herakles Data Center Test Lab
PXE evaluation Lab Consultancy
The Progent Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and building training systems for new products and technologies. For Progent clients who lack adequate in-house resources to assemble effective test systems, the lab reduces capital costs and technical risk while keeping critical network projects on schedule.
Engineers Small Business IT Outsourcing
Outsourcing Network Help Consultant Services
Progent can deliver comprehensive online support for all major technical areas associated with small company information networks and allows you to outsource a variety of vital, on-demand services including a part-time CIO to offer advanced planning and negotiating capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as a managed service, project management for critical initiatives like office moves orOS upgrades, connectivity experts for designing fast and reliable network infrastructure, certified security engineers to verify information safety and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to write, customize, or troubleshoot business applications.
White Papers IT Outsourcing Advantages
Whitepapers Advantages of IT Outsourcing
Progent's IT outsourcing packages offer economical network consulting for medium-size businesses. Whether it involves designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or developing a web-based business application, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting network service expenses to increase in a more linear and manageable fashion than is possible by amassing a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust network architecture for your vital Windows-based business software such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.
Ekahau Predictive Wi-Fi Site Design Troubleshooting
Remote Technical Support Ekahau Wi-Fi Site Survey and Design
Progent's Ekahau-certified Wi-Fi site design experts can assist your business to design, install, optimize, manage and debug a Wi-Fi solution optimized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
Microsoft Experts Skype for Business VoIP Services
Skype for Business and Cisco UC Engineer
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer remote and onsite support services to assist your company to maintain and troubleshoot your current Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product family. Progent can also help you to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Apple iPhone On-site Support
Apple OS X and macOS Information Technology Consulting
Progent's consultants offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email help, security services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone support and iPad management, or moving to iCloud. For computer environments built exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and maintaining a network environment that is available, safe, efficient and aligned with your organization's objectives.
SMS Upgrade Support and Help
Network Engineer SMS Upgrade
Systems Management Server 2003 provides added capability for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the net administrative expense of managing and deploying software by making it simpler to copy system images, control mobile devices, and operate management utilities. In addition to alerting you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects involving processes that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible procedures and standards to manage PDAs and intelligent portable phones so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that incorporates policies, processes and technologies to keep your IT network protected.
XenApp Virtual Application Delivery Consultants
Biggest XenApp Online Support Services
Progent's Citrix-certified experts can help you to plan, deploy, manage, and support a virtual application delivery and management system built on XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support consultants can help you to administer and support an off-site datacenter that offers high uptime, enhanced security, and rapid recovery.
Flexential Tampa Internet Data Center Consult
Flexential Internet Data Center Professionals
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a team of IT experts located in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and senior DRBC planning consultants. Progent can also help your business to plan and carry out a move to the Flexential data center by providing services like designing system architecture, specifying hardware components, system configuration and validation, debugging, streamling online management, and training your network support team.
ISA 2004 Standard Edition Server Remote Technical Support
Technical Support Services Internet Security and Acceleration Server
Progent's Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can secure your business network from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which allows these security platforms to detect many threats that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can assist your company to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Support Outsourcing Remote Server Management
Server and Desktop Monitoring and Reporting Information Technology Consulting
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so any potential problems can be addressed before they can disrupt your business.
Office 365 PowerPoint Integration Online Technical Support
24 Hour Office 365 Excel Integration Support
Progent can help your business to evaluate the many subscription plans available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
ransomware cleanup and recovery Professionals
WannaCry ransomware hot line Engineers
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the progress of an active ransomware breach. Call 800-462-8800
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