Immediate Remote Consulting for Birmingham United Kingdom UNIX, Linux, or Sun Solaris NetworksFor small companies in Birmingham United Kingdom, Progent offers technical support for networks powered by UNIX or Linux or for environments that include a mix of UNIX and Microsoft platforms. Progent has delivered remote support to companies in every state in the U.S. (See Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE engineers for challenging infrastructure issues, plus the assistance of CISSP-certified security consultants to handle high-level security design and business continuity planning.

Progent's online support services represent excellent leverage due to the fact that they have the practical background and the advanced tools to solve most information system problems rapidly. This lowers direct costs since service calls accumulate a smaller number of chargeable consulting minutes. Remote support also avoids the expense of sending an engineer to your location. Your organization saves additionally with incidental expenses by minimizing or eliminating system outages and associated costs stemming from business disruption, disgruntled customers and vendors, unproductive employees, and de-focused management.

Progent's pricing model for online support is designed to stretch your IT service dollar. Progent charges by the minute for phone consulting, so you pay exclusively for the support that you actually get. Unlike many remote service companies, Progent asks for no initialization charge or minimum payments. Progent's one-minute billing unit and clean model for pricing do away with scenarios where quick repairs manage to end up as major invoices. Progent's skill at solving technical issues quickly translates into your company spending less money.

Progent's Remote Service Technologies
Through years of experience, Progent has fine tuned an arsenal of customized technologies and proven processes which ensure the highest degree of efficiency for remote help and troubleshooting for small company IT networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN access enables the engineers of Progent's remote service group to interface to your computer system remotely without breaching system security.

Progent's powerful service reporting system maintains detailed documentation of all support that Progent's clients have received. Progent's staff service personnel have the benefit of the records of services provided to every client by any Progent engineer. This history of anomalies and repairs is stored as a quickly exploitable support database that allows Progent's online support engineers to share their experiences with the whole team to make sure that the efficiency of Progent's support grows daily. Progent's high-level certifications and working relationships with major vendors including Cisco and Microsoft permit access to additional massive technical databases and permit fast response from vendors' in-house engineering staff so Progent's online consulting experts can determine optimal solutions promptly.

Initiate Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's phone services in Birmingham United Kingdom or to learn additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent need for IT support, visit Immediate Emergency Support.

Remote Network Support Services Available from Progent
Progent's phone-based technical service experts have credentials in a comprehensive set of disciplines. This breadth of IT skills allows Progent's consultants to tackle almost any crisis that may take place in a small company information system. Certificates held by Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Associate.

To help clients with multi-OS environments, Progent also offers the services of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.

Remote technical services Offered by Progent to companies in Birmingham include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online consulting services cover a wide array of computer technology including network infrastructure, messaging systems, system and process security, UNIX and Windows integration, virtual server technologies for server consolidation and easy administration, and transitioning from legacy applications to current MS Windows or Linux-powered environments. Progent's team-oriented methodology for solving network problems promotes fast escalation, when required, to engineers with appropriate expertise to tackle complex situations. This expedites solutions of critical problems, reduces network downtime, and cuts support expense.

    Progent's UNIX and Linux support engineers can provide urgent remote help for analyzing anomalies within UNIX/Linux systems powered by popular versions of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux versions for which Progent offers expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Talk to a Cisco CCIE for High-level Infrastructure Troubleshooting
    Cisco CCIE Engineers for Birmingham United KingdomThe Cisco Certified Internetwork Expert (CCIE) credential is the premier accreditation for network infrastructure professionals, and validates a consultant's technical skills at the expert level. CCIEs know how to deal with even the most stubborn problems occurring in network infrastructure design, integration, administration, security, and problem solving. Cisco CCIEs work on a privileged basis with Cisco's internal product support engineers in isolating anomalies with Cisco IOS Software network administration tools and coming up with workarounds or locating program patches. Cisco qualified CCIEs are an excellent cost-effectiveness because their depth of expertise allows them to fix even the most difficult problems rapidly. In many instances, less qualified engineers can wrestle for many hours or even days with identical problems that a Cisco-qualified CCIE can resolve in a few minutes. Few consulting providers make Cisco-qualified CCIEs available to support small and medium sized companies. Progent offers fast phone contact with a Cisco CCIE so you can receive immediate help for complex network infrastructure issues that are lowering business efficiency but are not within the experience of your local computer service group or consultant. Progent's Cisco-qualified CCIE consultants can interface to your computer system by means of advanced remote support technology to perform efficient, secure, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's industry-leading selection of infrastructure appliances such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst Series switches, plus VPN products.

  • Certified Microsoft Windows Experts
    MS Windows Experts for Birmingham United KingdomProgent's Microsoft-expert online service experts can deliver computer repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can help your company with a wide range of platform support services including Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange 2019 Server integration, MS Exchange 2016 migration, Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint Server 2016 migration and hybrid integration support, SharePoint Server 2019 design and deployment, Microsoft Teams consulting, Skype for Business planning and deployment consulting, Microsoft Lync Server 2013 management and Office Communications Server upgrade, Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager system monitoring and reporting, Project Server and Server Online training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a wide array of remote PC desktop support such as Microsoft Windows 7 integration, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining PC desktop image creation.

  • CISM and CISSP Certified Network Security Professionals
    CISSP Certified Network Security Engineers for Birmingham United KingdomProgent's qualified CISSP, ISSAP, and CISM security consultants offer a variety of system protection services to improve the immunity of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against assaults or assist your company to clean up quickly after a serious penetration. Security solutions available from Progent cover thorough network security analysis utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Nikto; quick recovery from virus and worm assaults; integrating firewalls; establishing secure techniques for off-site and mobile access; guarding your email infrastructure against viruses, spam and DHA attacks; and offering 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote consulting to help businesses of all sizes connect their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets as well as public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud integration services that include Microsoft 365 integration solutions with on-premises Exchange, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud integration expertise. Progent has over two decades of experience delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Additional Consulting Services Available from Progent
Progent offers the skills of world-class remote consulting experts for contract IT projects that small businesses frequently need. Billing charges for longer-term development or consulting projects are determined according to the qualifications of the engineers assigned. Progent's background in these important fields of computer technology enables customers to complete critical projects within budget and on schedule. Progent's project-based online consulting solutions include:
  • Call Center Support
    Progent's Help Desk Call Center service offerings for small and midsize companies with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Help Desk process consulting. Progent's Standard Call Center support services are designed for smaller organizations who don't have the resources to support an internal Call Center but who need quick response from an effective Call Center with professional phone assistance as well as the in-depth expertise to escalate complex problems to high-level consultants.

    Progent's Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent's shared Help Desk service is a collaborative support solution based on the leading professional services automation tool for handling service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk consulting support can aid you in creating an efficient new Help Desk Call Center or improving your established one, selecting or modifying Help Desk Call Center software products to address the unique requirements of your company, or providing occasional phone support staff to work with your internal Call Center group to deal with unusually busy events like software transitions, mass updates, or installing new business software.

    Progent's Help Desk staff of veteran information technology consultants gives your clients in Birmingham United Kingdom instant contact with a large network service group with years of background offering phone support and online diagnostics for networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk Call Center the reputation as a significant contributor to business productivity, and Progent's target is to fix rather than simply annotate technical problems.

  • Business Applications Services: Training, Development, and Integration
    Progent's Applications Consulting Group provides remote and in-depth engineering expertise and education in specific business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can deliver consulting, customization, and education for familiar Microsoft business applications including Microsoft CRM, Project, Microsoft Word, and Microsoft Office Excel. To find out more information about Progent's expertise, programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.

    Progent's Apple Mac consultants can promote the creative elements of Macintosh computing by offering phone-based consulting services and training in graphics, sound, and video. Progent's support professionals offer help in a large selection of Mac creative tools including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with special jobs such as scanning or digitizing audio or video or integrating an audio/video post production facility.

    Remote Network and Server Monitoring Services
    Progent offers businesses in Birmingham United Kingdom online computer system monitoring support powered by Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to accommodate your business so that your IT maintenance is proactive and automated. By uncovering emerging trouble spots before they evolve into crashes, remote monitoring can avoid disruptive and expensive network failures. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft networks, or environments that support a combination of operating systems.

How Your Birmingham United Kingdom Company Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based support with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Nationwide Remote Help, phone 1-800-993-9400, or visit Contact Progent.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

Onsite IT Consulting
Progent locations in Alabma State

City Address Phone Link
Birmingham Eagle Point Business Center, 4000 Eagle Point Corporate Drive
Birmingham, AL 35242
United States
(205) 882-5100 Birmingham Network Support Services
Mobile 202 Government St
Mobile, AL 36602
United States
(251) 303-8282 Mobile Network Support Services
Montgomery 8436 Crossland Loop, Suite 204
Montgomery, AL 36117
United States
(334) 557-8818 Montgomery Network Support Services

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