UNIX, Linux, Solaris, and Apple Mac OS X Consulting
Birmingham Enterprise and Small Business Computer Systems
For small and midsize businesses located in Birmingham United Kingdom, Progent provides support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Windows platforms. Progent has provided remote support to companies in all 50 states in the U.S. (Refer to Progent's client testimonials). Progent also offers the expertise of Cisco CCIE-certified engineers for challenging connectivity problems, plus the services of CISSP-certified security consultants to help with high-level security design and business continuity preparedness.
Progent's online technical support engineers offer exceptional value due to the fact that they have the practical background and the sophisticated technology to solve the majority of information system issues rapidly. Efficient support lowers immediate costs because solutions take up fewer billable consulting minutes. Online support also eliminates the cost of sending a consultant to your site. Your company saves additionally with indirect expenses by reducing or avoiding system downtime and related losses resulting from business discontinuity, upset customers and vendors, unproductive workers, and de-focused executives.
Progent's billing policy for online support is designed to maximize the impact of your IT service investment. Progent charges by the minute for telephone-based consulting, so you pay only for the support that you receive. In contrast to many remote service organizations, Progent requires no service activation fee or minimum fees. Progent's per-minute billing unit and simple policy for pricing do away with scenarios where fast fixes manage to turn into substantial bills. Progent's penchant for handling problems efficiently results in your company conserving money.
Progent's Remote Service Technologies
Through years of experience, Progent has refined an array of optimized tools and field-tested methodologies which ensure the highest degree of effectiveness for remote consulting and repair for small company information networks. Progent offers secure Virtual Private Network support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN technology permits the staff of Progent's online support team to access your network remotely without breaching network security.
Progent's advanced customer support database system stores extensive records for the support that Progent's clients have received. Progent's authorized engineers have access to the history of all help delivered to every Progent customer by every consultant. This archive of problems and solutions is structured as an easily searchable support database that permits Progent's online support experts to communicate their experiences company-wide to ensure that the efficiency of Progent's technical support improves daily. Progent's high-level accreditations and close relationships with key technology companies such as Cisco and Microsoft make available additional massive technical support knowledge bases and permit priority response from manufacturers' in-house engineering staff with the result that Progent's remote service experts are able to come up with the most efficient resolutions in the least time.
Start Receiving Online UNIX/Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To get started with Progent's phone services in Birmingham United Kingdom or to find out more about Progent's phone support options, call Progent at
Online Technical Services Available from Progent
Progent's phone-based support professionals have advanced credentials in an extensive array of technologies. This broad range of IT skills permits Progent's engineers to manage virtually any problem likely to occur in a small or midsize company network. Certificates awarded to Progent engineers in UNIX-family platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.
To provide assistance to clients with mixed-OS networks, Progent also provides the skills of consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Online support services Offered by Progent to customers in Birmingham include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based support services address a broad spectrum of information technology such as system architecture, messaging systems, system and process security, UNIX and Windows coexistence, VMware products for server consolidation and easy administration, and transitioning from older applications to the latest MS Windows or Linux-based solutions. Progent's team-oriented approach to resolving technical problems promotes quick escalation, if necessary, to consultants with appropriate experience to tackle challenging situations. This accelerates repair of urgent problems, minimizes lost productivity, and lowers service costs.Progent's UNIX/Linux support engineers can offer emergency phone-based assistance for resolving anomalies within UNIX/Linux systems based on leading variants of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX
- HP-UX
- BSD
- SCO UNIX
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert certification is the premier accreditation for network infrastructure professionals, and indicates a person's network technology knowledge at the master level. CCIEs know how to handle the most difficult problems occurring in network design, integration, maintenance, security, and repair. CCIEs operate closely with Cisco's internal engineers in isolating anomalies with IOS network administration utilities and coming up with alternate approaches or identifying program updates. Cisco qualified CCIEs are an exceptional value because their deep experience allows them to fix even the most difficult problems quickly. In many instances, less experienced consultants can wrestle for hours or even days with identical problems that a CCIE can fix in a few minutes.
Few support organizations make Cisco-qualified CCIEs available to help small and medium sized companies. Progent offers quick phone access to a Cisco authorized CCIE so you can receive urgent help for serious network infrastructure problems that are impacting business productivity but are not within the experience of your regular IT maintenance providers. Progent's CCIE engineers can interface to your computer system using the latest on-line troubleshooting technology to perform efficient, safe, and economical analysis and repair.
Progent's Cisco-qualified CCIEs can provide assistance with the entire range of Cisco's market leading selection of connectivity products including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst switches, plus VPN solutions.
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Certified Windows Support
Progent's Microsoft-certified online service professionals can deliver network troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can help your company with a wide range of platform support such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
MS Exchange Server 2019 integration,
MS Exchange Server 2016 migration, Exchange 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration and hybrid integration support,
SharePoint 2019 planning and deployment, Microsoft Teams consulting, Microsoft Skype for Business Server migration support, Lync Server 2013 integration and Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager resource monitoring,
Project Server training,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a full array of remote desktop support and troubleshooting services including Microsoft Windows 7 migration support, moving to 64-bit desktop applications, configuring Office 2010, and streamlining PC desktop image creation.
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CISM and CISSP Premier Network Security Engineers
Progent's qualified CISSP and ISSAP network security engineers offer a variety of system protection services that can strengthen the defenses of your UNIX/Linux, Solaris, Mac or Microsoft Windows environment against assaults or help your company to recover quickly following a serious breach. Security solutions available from Progent include: in depth security audits utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Hydra; fast cleanup after virus and worm attacks; setting up firewalls; building secure architectures for remote and mobile communication; guarding your email infrastructure from spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers advanced remote consulting services to help organizations of all sizes integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your IT team to design and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that combine on-premises IT assets as well as cloud services. To assist you to integrate public cloud services with networks, Progent can provide a variety of cloud migration services such as Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has more than 20 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Progent can provide the skills of world-class online consulting professionals for contract IT projects that small businesses often need. Billing rates for longer-term development or consulting projects are set according to the qualifications of the engineers assigned. Progent's experience with these important fields of computer technology enables customers to execute major projects within budget and on schedule. Progent's special remote consulting solutions include:
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Help Desk Support
Progent's Call Center service offerings for small and midsize organizations with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for smaller businesses who lack the resources to assemble and manage an in-house Help Desk Call Center but who need fast access to an effective Help Desk with proficient phone support plus the in-depth expertise to escalate the most challenging tasks to advanced consultants.Progent's Co-managed Help Desk services make it possible for your IT organization to share the load for Help Desk support seamlessly between your IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's shared Help Desk service is a collaborative support solution based on the top PSA tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent's Help Desk consulting services can support you in establishing an effective new Help Desk or improving your existing organization, evaluating or customizing Help Desk Call Center software to meet the special needs of your business, or providing occasional phone support personnel to reinforce your internal Help Desk resources to deal with unusually busy events like software migrations, mass updates, or installing new business software.
Progent's Help Desk Call Center team of seasoned information technology consultants provides your computer users in Birmingham United Kingdom fast assistance from an effective technical support resource with years of experience delivering telephone-based consulting and online troubleshooting for networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Help Desk Call Center recognition as a major contributor to business efficiency, and Progent's intent is to fix instead of simply report network issues.
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Business Applications Support: Training, Custom Programming, and Problem Solving
Progent's Applications Consulting Group can supply phone-based and in-depth consulting expertise and education in special application fields that include ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, programming, and training for Microsoft business applications such as CRM, MS Office Project, Word, and Microsoft Excel. For more information on Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.Progent's Apple Mac consultants can support the artistic elements of Mac computing by delivering remote consulting services and training in imaging, sound, and video. Progent's support professionals offer expertise in a range of Apple Mac creative tools such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with common jobs such as scanning or digitizing audio or video or putting together an audio/video production facility.
Online Network Monitoring Services
Progent offers companies in Birmingham United Kingdom online computer system monitoring support powered by MS System Center Operations Manager network monitoring and reporting, enhanced by Progent for your environment so that your network maintenance is proactive rather than reactive. By spotting looming trouble spots before they grow into downtime, proactive monitoring can minimize disruptive and expensive information system crises. Progent can also utilize server and infrastructure monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or systems that support multiple OS platforms.
To contact Progent about urgent phone-based support with UNIX, Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Nationwide Remote Support, phone
Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.
| City | Address | Phone | Link |
| Birmingham | Eagle Point Business Center, 4000 Eagle Point Corporate Drive Birmingham, AL 35242 United States |
(205) 882-5100 | Birmingham Network Support Services |
| Mobile | 202 Government St Mobile, AL 36602 United States |
(251) 303-8282 | Mobile Network Support Services |
| Montgomery | 8436 Crossland Loop, Suite 204 Montgomery, AL 36117 United States |
(334) 557-8818 | Montgomery Network Support Services |
An index of content::
ProSight Virtual Hosting Engineer
ProSight Private Cloud Hosting Services Consultants
Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits including lower capital expenditures, savings on operational costs, improved management focus, enterprise-class security, enhanced availability, and regulatory compliance.
MSP360 Backup Technical Consultant
MSP360 Ultimate Backup Network Engineer
Progent can assist your company to design, deploy and debug a backup plan built around MSP360 technology. MSP360 enables file or image backup/recovery for virtual machines and physical machines, works with all leading public clouds, and allows businesses to build a backup solution with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from human mistakes, system glitches, malicious insiders, and malware attacks like ransomware.
SQL 2008 Reporting Services Programming Company
Programming Companies SQL
Microsoft SQL Server 2005 offers powerful, familiar tools to IT experts and information workers, lessening the complexity of designing, integrating, managing, and using enterprise data and analytical programs in environments ranging from handheld devices to corporate information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and wide knowledge in planning and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Immediate Consultants Dynamics GP 2015 Web Client
Microsoft Experts Dynamics GP 2015 Management Reporter Developer Firm
Dynamics GP 2015 R2 introduces a new design that enhances cloud integration, supports the most popular smart phones and tablets, allows one-time sign-on with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of technical skills and hands-on experience to resolve the many technical and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the business value of your investment in this mission-critical platform.
At Home Workers Computer Consultant
Work at Home On-site Support
Progent has 20 years of background assisting small and mid-size businesses to design, implement, tune, manage, and troubleshoot IT networks that incorporate a remote workforce.
Remote Technical Support ProSight Automatic Network Mapping
Emergency Automatic Network Diagrams Consulting
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance bottlenecks.
SharePoint Server 2007 Support and Setup
Microsoft Office SharePoint Server 2007 Support and Help
Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for efficiently connecting people, groups and information. Microsoft SharePoint Server offers a common spot for your employees or customers to connect to, manage, distribute and manipulate useful information, documents, and applications and to interact with other people. SharePoint enables quicker and more intelligent decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the information they've created in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint experts can assist your organization to manage your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
ISA 2004 Firewall Technical Consultant
ISA 2004 Firewall Network Consultant
Progent's Microsoft-certified ISA Server consultants have extensive experience creating Microsoft-based security designs for IT networks with multiple locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your information protection needs without limiting your network.
Debian Linux Information Technology Consulting
Immediate Mandriva Linux Engineer
Progent's Linux support services provide small businesses and software developers help with administering and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you an easy one-stop source to show you how to create and maintain a protected and robust mixed-platform network and communications solution that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Small Office Networking Specialist
Small Office Designer
Progent offers organizations of any size enterprise-class network online or in-person consulting services for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security consulting for businesses varying in size from the small office to the global enterprise.
Gentoo Linux Online Consulting
PCLinuxOS Linux Technology Professional
If you are producing UNIX or Linux applications in an environment that has MS Windows-based processors, PCs, and office applications, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of high-value expertise without the constant distraction of maintaining your company information system. By using smart server monitoring and by providing remote and in-person support when your business needs it, Progent offers an economical way for supporting an IT network that features high reliability, protection, and performance. Progent's Linux developer support services feature full-service information technology outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, proactive network monitoring services, and Helpdesk services.
Setup and Support wireless IP phone integration
Remote Aironet 3700 Access Point Specialist
Progent's Cisco-certified wireless technology experts can assist you to deploy, manage, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft Exchange 2016 Upgrade Planning Technical Support
IT Consulting Microsoft Exchange Server 2016 Migration
Progent can help you in all facets of your upgrade to Exchange 2016 including planning high availability architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
24x7 Programmer Amazon Web Services hybrid cloud integration
Amazon hybrid cloud solutions Programming Firms
Progent offers cost-effective remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent offers as-needed support to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and within budget.
SCDPM 2012 Migration Integration
SCDPM 2012 Cloud Backup Support and Setup
Progent's Microsoft-certified consultants offer remote or onsite expertise to help businesses of all sizes to plan, implement, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older releases of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers as-needed help for fixing particularly stubborn issues, or comprehensive project management services. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Service Database Consulting
Services Documentation Professionals
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who offer minimal documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation sent by each staff member to every client. The discipline of documenting and organizing service records allows more efficient support and eliminates a slew of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release vital service information.
Microsoft Exchange 2000 Support
Expert Microsoft Certified Exchange Server 2000 Integration Support
Progent is among the most experienced IT support companies for designing email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small companies get all the advantages of Microsoft Exchange 2000 under typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 management.
Best Microsoft Office 2000 Consulting Service Firm
Microsoft Office IT Outsource
Progent applies no minimum fee and requires no monthly commitment for support services delivered during normal business hours. Progent's one-minute granularity avoids big invoices for fast repairs so you won't be tempted to allow less critical problems to fester.
SQL Server 2016 Data Warehousing Computer Consultant
SQL Server Analysis Services Consultants
SQL Server 2016 introduces major improvements in performance, capacity, data security, uptime, BOYD integration, plus integrated analytics and reporting. New features include PolyBase for processing structured and unstructured databases simultaneously for big data applications, R language support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to help organizations of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Online Support Services SCCM 2007 Asset Inventory
SCCM 2007 Windows Server Deployment Support and Setup
Progent's Microsoft-certified consultants can help you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and increase productivity by making sure that operating systems and applications are always up to date, tracking product licenses, and reporting usage patterns to help you make informed purchasing decisions. Once you are set to update your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out an efficient move to SCCM 2012.
Developing Phase: Pilots Install
24-7 Consulting Organization Microsoft Solutions Framework Project Methodology
In performing IT tasks for corporate clients, Progent follows a structured methodology based on defined milestones so as to meet budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and expert implementation. All facets are recorded to make available a detailed description of technical services performed and to help in downstream system maintenance.
Immediate Services Windows 7 Migration
24x7 Microsoft Windows 7 Evaluation Engineer
Progent's Microsoft certified engineers can help you to assess
Linux, Windows Consult
Linux, Windows Consultants
If your company network mixes Linux-based products technology with MS Windows, Progent can show you how to incorporate your servers into a unified environment that allows all your operating systems to coexist for easy administration, transparent dataflow, high availability, superior throughput, and strong security. Progent's UNIX/Linux and Windows coexistence assistance offerings include network infrastructure integration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.
Exchange Server 2010 Upgrade Specialist
Microsoft Exchange 2010 Migration Consultancy
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the benefits of Exchange 2010 for your business and can help you to plan and implement a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying management, and integrating your vital communications technologies.
MRTG for Linux Professionals
24-Hour Linux Network Monitoring, Nagios and MRTG Consultant Services
Nagios and MRTG are powerful, Open Source monitoring tools that operate with the Linux OS and can be deployed to analyze UNIX/Linux environments, Microsoft Windows systems, or mixed-platform networks in which Linux and Microsoft Windows run side by side. The Nagios monitor allows network managers to track system services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP network appliances such as servers, routers, and switches. Progent's network integration consultants can assist you to use both these tools to tune and repair your computer network.
Telecommuting Microsoft Consultant Job Opportunity
Telecommuting Job Telecommuting Cisco Consulting
Progent is hiring a variety of on-staff employees including motivated Microsoft Certified Systems Engineers; system consultants who have Cisco CCNP or CCIE certification; and consultants for advanced system design with experience in mobile connectivity, wireless integration, non-stop environments, business continuity planning, data protection, and server virtualization. We are also hiring workstation support technicians, off-site troubleshooting specialists, and CISSP or CISA accredited security professionals. Progent is also looking for experienced managers who can operate effectively in Progent's high-growth, virtual office model. Progent works with freelance consultants with specialized expertise and field background in crucial IT topics beyond our main technical focus. Our Experts Group hires contractors who can provide consulting and development support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of non-Microsoft platforms such as Linux, Apple OS, or Solaris, or offer expert skills in technologies such as telecom, web site development, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors certified by Progent coordinate with our staff consultants to provide end-to-end solutions for small and midsize business networks.
Online Help Remote Access
Cisco Virtual Private Network Consulting
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the versatility to expand with your growing business needs. Progent's Cisco-Certified network experts are familiar with Cisco's complete family of products aimed at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.
Consulting Services Microsoft Hyper-V 3.0 Virtual Server
Microsoft Hyper-V 3.0 Virtual Machines Consultant Services
Progent's Microsoft-certified consultants can assist you to evaluate the potential benefits of Hyper-V-based virtualization for your business, perform pilot installations to verify Hyper-V's compatibility with your production software, evaluate your network and server architecture for smooth performance with virtualization technology, assist you in moving to Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to monitor and administer Hyper-V, offer expert consulting help for enhancing the security of your virtual machines, establish and test business continuity processes that optimize network availability, and provide ongoing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk services.
Windows Server 2019 Kubernetes Containers On-site Support
Integration Windows Server 2019 Hybrid Configuration
Progent's certified Windows Server 2019 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Onsite Technical Support Fortinet 100 Series Firewalls
Computer Consultants Fortinet FortiOps
Fortinet next-generation firewalls are industry leaders in offering top performance for SSL inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet FortiGate security appliances to protect all your digital resources at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Catalyst 9100 Series AP Management Technical Support Services
Catalyst Wi-Fi 6 AP Layout Outsourcing
Progent's Cisco Catalyst 9100 Series 802.11ax AP experts offer affordable online and on-premises help for Catalyst Wi-Fi 6 wireless APs.
SMS Server Migration Consulting Services
SMS Upgrade Support and Integration
Progent's Microsoft certified experts provide small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical software quickly and automatically to specified users, reduce software expense and adhere to licensing agreements by determining usage profiles, enhance Windows security by improving your awareness of weak points and by installing critical updates, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by efficiently utilizing the management functions built into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and asset monitoring management including software and hardware inventory.
IT Outsourcing Best Practices Article
Advantages of IT Outsourcing White Paper
Progent's IT outsourcing packages provide economical network support for medium-size businesses. Whether it involves planning system architecture, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or building a web-based business application, outsourcing your network technical services can smooth out costs and eliminate risks, permitting IT service budgets to grow in a more moderate and controlled fashion than is possible by assembling a large, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust system foundation for your vital Windows-based business software including Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.
24/7 Juniper Junos J-Web Security Contractors
24x7 Firewall Setup Juniper Junos os
Progent's Juniper-authorized network engineer can assist you to design and deploy Juniper Firewall/VPN technology, enhance and support your network infrastructure, and upgrade smoothly from discontinued equipment to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to help you to streamline the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage networks that incorporate a combination of Juniper's software platforms.
Great Plains Migration Remote Consulting
Microsoft Dynamics GP Engineer
Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and corporate management solution built, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Microsoft Dynamics GP/Great Plains line, offers an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented design you can license only the capability you currently need, with the ability to add users and increase functionality in the future. Progent's Microsoft Dynamics GP Software support experts can show you how to install, configure and administer Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.
Onsite Technical Support SCCM 2012 Asset Inventory
SCCM 2012 Online Help
Progent can assist your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from an older change management platform or assist you to modify your existing SCCM 2012 environment to accommodate your changing business needs. In addition, Progent can help you to create a software foundation that fully supports SCCM by providing advanced consulting support for related Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services (IIS).
Cisco Architecture Small Business IT Outsourcing Group
Cisco Access Point Online Troubleshooting
Progent's Cisco-certified CCIE network consultants can assist you to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.
IT Consultant Consultant Rates
After Hours IT Service Provider Consultant Hourly Cost
Progent's pricing model is to bill for phone service and on-site visits per minute. As a result, you owe just for delivered services. Progent does not demand a higher rate for after-hours or priority support, and within California or in regions where Progent provides on-site service, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no service activation charge and requires no monthly commitment for support services provided during normal business hours. Many service firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids large invoices for fast solutions so you will not be forced to permit simple problems to stay unaddressed.
Network Infrastructure Monitoring Consultants
ProSight Remote Network Management Consultancy
Progent's ProSight family of managed services are intended to provide organizations who maintain small internal network administration and support staffs with affordable access to world-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include fixed network management costs, smart automation of routine administrative processes, ongoing absorption of new information technology, graceful migration from older technology to up-to-date solutions, close alignment of computer technology with strategic goals, guidance from seasoned network experts, and freeing up management to concentrate on business instead of fast-evolving network technology.
PowerPivot for SharePoint Help and Support
Microsoft Certified Partner SQL Server 2012 Monitoring Remote Support Services
Progent offers the expertise of Microsoft-certified consultants and seasoned software developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security professionals to help you to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define a cost-effective and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
NetApp SAN Fabric Consulting Services
NetApp MetroCluster Switchover Consulting
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite support for NetApp's complete family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage environments efficiently based on leading practices.
Microsoft Exchange 2000 Upgrade Online Consulting
Online Help Microsoft Exchange Upgrade
Progent is one of the most expert network support companies for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get all the advantages of Exchange Server 2000 for common situations including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
Immediate Azure VHD Consulting
Consult Azure enterprise hybrid cloud solutions
Progent can help small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of different cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and make sure that you sidestep the common errors small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and also to integrate iPhones and iPads and Android handhelds.
Comprehensive Event Management Support and Help
MOM 2016 Consulting Services
Progent provides a selection of network support bundles for small organizations. These information technology outsourcing and server monitoring solutions are based on the proactive problem solving capabilities of Operations Manager, a state-of-the-art server and system support software platform that tracks the availability, throughput, and safety of your network and isolates incipient troubles before they can bring down your system. With Progent's affordably priced network support packages, small organizations can choose a basic co-sourcing package built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.
Microsoft Windows 7 Services
Online Technical Support Microsoft Windows 7 Evaluation
Progent's Microsoft certified consultants offers remote and on-premises consulting services to help your company to manage, maintain, and repair PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, backup and restore, online access, mobile device management, Wi-Fi configuration, and 24x7 network monitoring.
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