UNIX and Linux Remote Consulting for
Birmingham Small Business Information Networks
For small companies in Birmingham Alabama, Progent offers technical support for information systems powered by UNIX or Linux or for networks that feature a mix of UNIX and Microsoft Windows technology. Progent has delivered online support to companies in all 50 states in the U.S. (Refer to Progent's client recommendations). In addition, Progent offers the consultation Cisco CCIE-certified network specialists for challenging infrastructure issues, as well as the services of CISA and CISSP-accredited security consultants to handle high-level security design and business continuity planning.
Progent's remote support services represent exceptional value due to the fact that they have the real-world background and the sophisticated technology to resolve most information system problems quickly. Efficient support lowers immediate costs because service calls require a smaller number of chargeable consulting minutes. Online help also avoids the cost of sending an engineer to your site. Your company saves additionally in incidental expenses by reducing or eliminating system downtime and related losses due to business disruption, disgruntled customers and vendors, unproductive workers, and distracted management.
Progent's billing model for remote support is structured to stretch your network support dollar. Progent charges on a per-minute basis for phone consulting, so you pay just for the services that you actually get. In contrast to many online service firms, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute granularity and clean model for billing eliminate scenarios where quick solutions manage to end up as major tabs. Progent's skill at handling problems efficiently results in your business saving money.
Progent's Remote Technical Support Tools
Over time, Progent has fine tuned an arsenal of customized technologies and field-proven processes that ensure the highest level of efficiency for online engineering help and troubleshooting for small and midsize company information networks. Progent provides protected Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Secure VPN technology allows the staff of Progent's online support team to communicate with your company's network remotely without breaching corporate security.
Progent's proprietary service database system maintains detailed histories of all support that Progent's customers have been provided. Progent's authorized consultants have access to the history of support rendered to each Progent customer by any consultant. This archive of trouble tickets and repairs is structured as a quickly exploitable internal knowledge base that allows Progent's remote support professionals to share their knowledge company-wide to make sure that the effectiveness of Progent's support services grows over time. Progent's advanced accreditations and close associations with key industry leaders including Cisco and Microsoft permit access to additional massive technical databases and allow priority response from vendors' internal support staff with the result that Progent's remote consulting experts are able to find optimal solutions promptly.
Initiate Remote UNIX, Linux, Sun Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's remote services in Birmingham Alabama or to find out additional information about Progent's online support programs, contact Progent at
Online Technical Support Services Provided by Progent
Progent's phone-based technical service experts offer advanced credentials in an extensive array of disciplines. This broad scope of capability enables Progent's consultants to resolve almost any crisis likely to crop up in a small or midsize business network. Certificates awarded to Progent consultants in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent service engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, and Design Professional.
To support companies with mixed-OS networks, Progent also offers access to consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.
Phone-based technical support services provided by Progent to small businesses in Birmingham include:
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UNIX/Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X online support services address a broad spectrum of computer technology including network architecture, email solutions, network and process security, UNIX and Windows coexistence, VMware products for server economization and easy management, and migration from legacy systems to current Microsoft Windows or Linux solutions. Progent's group-oriented methodology for resolving technical issues enables fast escalation, when required, to consultants with task-relevant experience to handle challenging situations. This accelerates solutions of urgent problems, minimizes network downtime, and cuts support costs.Progent's UNIX/Linux consultants can provide urgent remote assistance for analyzing anomalies affecting UNIX/Linux networks powered by leading versions of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware
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Talk to a Cisco CCIE for Complex Network Troubleshooting
The Cisco CCIE credential is the premier accreditation for network infrastructure engineers, and certifies a consultant's network technology skills at the master level. Cisco qualified CCIEs know how to handle even the most intractable issues surrounding network design, deployment, management, security, and repair. CCIEs can cooperate with the highest priority with Cisco's in-house engineers in analyzing anomalies with Cisco IOS Software network management utilities and developing workarounds or locating program updates. Cisco CCIEs provide excellent value since their depth of expertise enables them to fix the most difficult problems quickly. In common instances, less qualified service providers can struggle for many hours or days with identical problems that a Cisco-qualified CCIE can fix in minutes.
Few consulting firms make CCIEs available to support small and mid-size companies. Progent can provide quick phone access to a Cisco CCIE so you can get urgent assistance for serious network infrastructure issues that are crippling worker efficiency but are beyond the comfort zone of your ordinary network service personnel. Progent's CCIE consultants can communicate with your environment via state-of-the-art remote support technology to perform quick, safe, and economical diagnosis and repair.
Progent's Cisco CCIEs can provide expertise in the complete line of Cisco's market leading family of connectivity products such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, protected high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) products.
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Certified Microsoft Windows Experts
Progent's Microsoft-certified remote support professionals can deliver network troubleshooting and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can assist you with a broad variety of platform support including
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 Server deployment,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 planning and integration, Microsoft Teams configuration help, Skype for Business planning and deployment support, Microsoft Lync Server 2013 management and Office Communications Server upgrade, Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server planning,
Small Business Server 2011 consulting, and
Windows Essentials cloud integration.
Progent also offers a wide array of online desktop support services such as Microsoft Windows 7 integration, preparing for to 64-bit workstation software, configuring Microsoft Office 2010, and automating workstation deployment.
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CISM and CISSP Certified Network Security Professionals
Progent's qualified CISSP, ISSAP, and CISM network security engineers offer a variety of system protection solutions that can bolster the immunity of your UNIX/Linux, Solaris, Apple Mac or Windows environment against attacks or help your company to recover quickly after a damaging breach. Security consulting services offered by Progent cover comprehensive security audits using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; fast recovery from malicious attacks; configuring firewalls; designing secure architectures for remote and mobile communication; defending your messaging infrastructure against spam and directory harvest attacks; and instituting round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote support services to help businesses of all sizes connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to design and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that utilize physical IT assets along with public cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of public cloud integration services such as Office 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over 20 years of experience providing advanced consulting support remotely, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent offers the services of world-class online consulting professionals for contract projects that small businesses often need. Progent's rates for ongoing development or consulting tasks are set based on the level of expertise of the engineers required. Progent's background in these important fields of information technology enables customers to complete major projects within budget and on time. Progent's special online consulting solutions include:
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Help Desk Call Center Support
Progent's Call Center service offerings for small and midsize businesses with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk Call Center support services are ideal for smaller organizations who lack the money or time to create an in-house Help Desk but who require fast access to a dependable Call Center with proficient phone support plus the in-depth expertise to escalate the most challenging tasks to high-level consultants.Progent’s Co-managed Help Desk services allow your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s shared Help Desk service is an advanced support solution based on the leading professional services automation platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Progent's Help Desk consulting expertise can assist you in building an efficient new Help Desk Call Center or enhancing your existing organization, evaluating or customizing Help Desk Call Center software products to address the special needs of your company, or providing temporary online staff to reinforce your internal Help Desk Call Center resources during unusually busy situations like software transitions, major upgrades, or installing brand new business software.
Progent's Help Desk Call Center team of experienced information technology experts provides your clients in Birmingham Alabama immediate contact with an effective support group with extensive experience delivering phone support and remote troubleshooting for networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk Call Center perception as a major enabler of company success, and Progent's target is to fix rather than merely track IT issues.
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Applications Services: Training, Custom Development, and Troubleshooting
Progent's Applications Experts Team offers online professional engineering expertise and education in key application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom programming, and training for familiar Microsoft business applications such as Microsoft CRM, MS Office Project, MS Word, and MS Excel. To find out more about Progent's expertise, programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.Progent's Mac professionals can nurture the imaginative components of Apple Mac environments by delivering phone-based consulting services and education in imaging, audio, and motion video. Progent's support professionals offer assistance in a range of Mac creative tools including Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also assist you with special procedures such as scanning or digitizing audio or video or putting together an audio/video post production lab.
Remote Network Monitoring Support
Progent offers businesses in Birmingham Alabama remote network monitoring services based on MS System Center Operations Manager network monitoring and reporting, customized by Progent to accommodate your environment so your IT support is proactive rather than reactive. By exposing looming trouble spots before they expand into full-scale emergencies, system monitoring can head off inconvenient and expensive information system failures. Progent can also use server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or environments powered by multiple operating systems.
To contact Progent about emergency phone-based help with UNIX, Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Phone-Based Help, telephone
Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.
| City | Address | Phone | Link |
| Birmingham | Eagle Point Business Center, 4000 Eagle Point Corporate Drive Birmingham, AL 35242 |
(205) 882-5100 | Birmingham Network Support Services |
| Mobile | 202 Government St Mobile, AL 36602 |
(251) 303-8282 | Mobile Network Support Services |
| Montgomery | 8436 Crossland Loop, Suite 204 Montgomery, AL 36117 |
(334) 557-8818 | Montgomery Network Support Services |
An index of content::
Microsoft Report Designer Programming Company
Microsoft Report Designer Designer
Progent offers online and on premises consulting to assist you with any aspect of business intelligence (BI) reporting ranging from debugging or enhancing applications to planning and implementing a comprehensive business intelligence environment. Progent's management reporting consultants can help you to support your current reporting environment, assist you to migrate reports from a legacy reporting platform to a current solution, and provide as-needed online training to meet your individual needs. Progent’s management reporting and analytics professionals offer expertise in all popular BI reporting and visualization platforms such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.
Solaris Support and Help
Solaris Specialists
If your business computer system mixes Solaris platforms with MS Windows, Progent can show you how to incorporate your servers into a cohesive environment that allows all your OS platforms to coexist for simple administration, transparent information exchange, high dependability, enhanced performance, and tight security. Progent's Sun Solaris and Microsoft Windows integration support offerings feature IT architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and administration, online technical support and troubleshooting, in-person technical support, and Contact Center services.
Network Management Outsourcing Consultant
Specialists ProSight Network Management Outsourcing
Progent's ProSight family of managed IT services are geared to provide organizations who maintain minimal internal network administration and support teams with affordable help from world-class management tools and consulting expertise. Advantages of Progent's ProSight line of managed services include predictable IT maintenance costs, automation of routine administrative processes, continual adoption of new technology, smooth transition from legacy systems to up-to-date solutions, improved alignment of computer technology with strategic objectives, access to veteran IT consultants, and freeing up management to concentrate on business issues instead of ever-changing network technology.
SharePoint 2016 Visio Services Remote Technical Support
SharePoint 2016 Workflow Manager Technical Support
Progent's Microsoft-certified consultants can provide affordable online and on-premises expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
24x7x365 IT Consulting Windows Server 2012 R2 Failover Cluster
24x7 Windows 2012 R2 Clustering Online Troubleshooting
Progent's Microsoft-certified failover clustering experts can help businesses to assess the advantages of deploying Microsoft Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and show you how to centralize the management of failover clusters.
24x7x365 WatchGuard Fireware Firewall Support
WatchGuard Firebox T15 Firewall Security Organization
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Knowledge Transfer Outsourcing
Information Transfer Professionals
Progent practices information transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their scope, Progent can concentrate on providing hard-to-find services where Progent has little competition. Small companies who utilize trusted independent service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more robust, protected, and efficient.
Microsoft Exchange 2013 Network Engineer
Microsoft Exchange On-site Technical Support
Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These enhancements favorably impact vital IT areas including ease of administration, availability, security, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of migrating to Exchange Server 2013, design an efficient test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online support and management for Exchange 2013.
iPhone and Cisco ASDM Support and Help
Network Consulting iPhone and Cisco firewall integration
Progent offers affordable remote consulting to assist your business to design, configure, and fix any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or support a highly available, protected and scalable infrastructure that is best suited to your mode of computing. Progent can also provide online or onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the business value of your IT system.
Expert Training Online Support Services
Information Transfer Specialists
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent has little competition. Small businesses who work with trusted freelance consultants or who maintain internal IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more robust, protected, and productive.
Technical Support Services Dynamics GP Great Plains Software
Dynamics GP Great Plains Accounting Troubleshooting
Microsoft Dynamics GP/Great Plains can help you grow and manage your business better by delivering easy access to strategic information and a fast return on investment. Microsoft Dynamics GP confers important productivity benefits such as its ability to expand the reach of your organization, handle your accounting, automate financial processes, unify processes throughout your company, refine inventory control, increase order accuracy, expand revenue and shorten turnaround time, and increase free cash flow. Progent can show you how to configure and maintain a reliable, safe server and network infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to help you reap all the benefits of your Dynamics GP business management system.
24-7 Malware Forensics Engineer
ProSight ASM Endpoint Protection Technology Professional
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to address the complete malware attack lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time system-wide immunization against new threats.
Amazon EC2 mobility Contract Programmer
Amazon cloud AMI Development Firm
Progent can provide affordable online consulting to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Microsoft Hyper-V 3.0 Server Consolidation Integration Support
Hyper-V 3.0 Server Consultants
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in important areas including secure multitenancy, flexible network infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your company to benefit from Hyper-V to deploy and maintain virtual servers to cut network costs and enhance availability.
Ubiquiti WiFi access point Specialist
24/7/365 Ubiquiti UniFi WLAN Professional
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple sites with any number of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can assist you to determine the benefits of UniFi products for your environment and help you to plan, deploy, administer, and maintain your UniFi solution.
Technology Professional Email Link Protection
ProSight Email Encryption Specialists
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and world-class security for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Amazon MWS programming Integration Companies
Amazon Marketplace Web Service Programming Company
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
After Hours Mac Lion Networking Support and Integration
macOS Network Consultancy
Progent's Apple Mac networking consultants can help you with a broad range of system infrastructure issues such as network architecture, off-site and mobile connectivity, internetwork communication, security, and new technologies such as VoIP and high-speed wireless networking. For business networks built exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and size to deal with the challenge of designing, integrating, and maintaining a system infrastructure that is robust, safe, productive and supportive of your business goals. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan SAN solution. Progent can also provide skilled experts to support Cisco routers and switches.
System Center 2016 Security and Compliance Help and Support
Top Professionals SCDPM 2016
System Center 2016 delivers major improvements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.
Microsoft Expert 64-bit Server Remote Consulting
64-bit Server Computer Engineer
Progent’s Microsoft-premier consultants can assist your organization to update your desktops from 32 bits to 64 bits. Progent can assist your company to understand the risks and advantages of migrating to 64-bit PC desktop processing, plan an efficient migration process that minimizes business disruptions, and deliver economical, professional online help to assist your company to configure 64-bit desktop operating systems and application software on your existing computers.
24 Hour Exchange Online Archiving Computer Consulting
MCSE Expert Certified IT Consultants Office 365 authentication
Microsoft supports seamless hybrid networks that combine Office 365 and local Exchange systems. This allows you to have certain mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and within budget.
MSCRM IT Consultants
Microsoft Dynamics CRM IT Services
Microsoft CRM helps small businesses nurture profitable customer interactions. Built-in Sales and Customer Service modules enable employees to share information to help promote sales success and offer consistent, effective customer service. Progent can set up the most sensible server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your sales or customer support databases.
System Center 2007 Engineer
SCOM Management Packs Support Services
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and repairing Microsoft SCOM solutions and offer organizations of any size advanced online or onsite consulting support for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to fix critical issues detected by SCOM 2012.
Windows 7 Help Desk Troubleshooting
Microsoft Windows 7 Upgrade Technical Support Firm
Progent's Microsoft certified consultants offers offsite and onsite consulting services to help your company to manage, support, and troubleshoot computers based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, online connectivity, mobile device integration, wireless configuration, and remote network monitoring.
Remote Workers Video Conferencing Specialists
Work at Home Teleconferencing Consulting
Progent can assist small and mid-size companies to deploy and debug video conferencing platforms to enable their teleworkers to interact productively with colleagues and clients.
Consultants Server Management
Consultant Services Virtual Server Technology
By using virtual server technology, companies are able to operate multiple virtual machines on a single actual server. Virtualization technology allows companies to enjoy all the advantages of server segmentation, while avoiding the expense associated with purchasing extra server hardware. Virtualization is the enabling technology for building private clouds, which offer major benefits including reducing the costs of hardware, datacenter facilities, and administration while enhancing data security, network reliability, and disaster recovery. Other important server management options are network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management consultants can assist you with all areas of server consolidation and management to allow your company to cut costs and save time.
Network Performance Optimization Online Support Services
ProSight Network Infrastructure Monitoring Support Outsourcing
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to diagram, monitor, optimize and troubleshoot their networking hardware like switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need important software patches, or identifying the cause of performance problems.
WatchGuard Firebox T35 Firewall Cybersecurity Firms
information Systems Audit WatchGuard Firebox M270 Firewall
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
24 Hour System Center 2016 Migration IT Consultant
System Center 2016 Business Continuity Online Support Services
Progent has more than a decade of experience integrating, maintaining and troubleshooting the core platforms included with Microsoft System Center and can assist your organization to plan, deploy, maintain, and repair your System Center ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can help your organization to upgrade to the current version of System Center from an older release or from another datacenter management solution to deliver the benefits of best-in-class deployment, management automation, security and compliance, plus infrastructure and critical application performance monitoring.
Shared Support Desk Computer Consulting
Virtual Helpdesk Online Troubleshooting
Progent's Microsoft and Cisco authorized Consultants provide several ways to help mid-size and large companies create an efficient and productive internal Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies analyze the numerous high-quality Help Desk software packages on the market and determine what products might be too costly, lack critical functions, or align poorly with your company's corporate culture. Progent also provides short-term staffing for organizations who want to augment their in-house Help Desk team for occasional tasks or to substitute for absent or indisposed workers.
Urgent 4000 Router IT Consulting
2900 Router Consulting Services
Cisco has designed a full array of routers including appliances built to provide the security, performance, and availability demanded by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
MOM 2007 Online Troubleshooting
IT Consultant Microsoft System Center Operations Manager
Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent’s Microsoft certified IT consulting experts. With Progent's affordably priced network support packages, mid-size organizations can select a basic co-sourcing package built around Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide small and midsize company information systems enterprise-class availability, security and productivity.
Exchange Server Upgrade Consultancy
Top Exchange Server 2010 Upgrade Consultant
Progent can provide expert help for every step of your Exchange 2010 upgrade with services that include end-to-end project management services, site analysis, project design and documentation, specification of new software licenses and equipment required, recommended vendor sourcing, system verification at client location or at Progent's test lab, setting up transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous servers, and training for client's IT staff and users.
Technical Support Windows Server 2012R2 Data Deduplication
Windows Server 2012R2 Virtual Fibre Channel Remote Support Services
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support staff, create a corporate-wide security strategy, streamline IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
After Hours Microsoft Office SharePoint Server 2007 On-site Support
SPS 2007 Help and Support
Progent’s Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for intelligently connecting people, teams and data. SharePoint provides a central location for your employees or clients to connect to, manage, share and manipulate relevant information, files, and software and to interact with other people. SharePoint allows quicker and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they’ve created in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can help you to maintain your existing SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.
Top Ranked Microsoft, Cisco and Security Certified Experts Virtual Support Desk Technology Consulting
Extended Support Desk Remote Troubleshooting
Progent's Computer Help Desk Call Center Outsourcing Services for PC desktop support are designed especially for small organizations who require fast access to a Help Desk Call Center with professional phone support and full escalation options but who must work within a limited IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Software Selection and Deployment.
Citrix NetScaler Consulting
Immediate Citrix NetScaler Setup and Support
Citrix has developed a comprehensive line of platforms that provide enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist you to evaluate the business benefits of Citrix technology and show you how to design, validate, implement, optimize, and support Citrix virtualization platforms.
24x7x365 Support and Setup Work at Home Cybersecurity
Consulting At Home Workers Endpoint Security
Progent can assist small and medium-size companies to configure network security protection solutions and deliver mitigation expertise needed to support telecommuters.
Microsoft Financial Software Outsourcing
Urgent Microsoft Financial Software Technical Support
Key characteristics of Dynamics GP/Great Plains software include a modular structure that allows you to buy just the components you require, a standards-based foundation built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, enhanced reporting services that allow you to monitor all activities, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to business data, the ability to integrate data from almost any db software or workstation application into Microsoft Dynamics GP, and an open design that makes it possible to create specialized programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP consultants to help you convert the powerful features of Microsoft Dynamics GP business accounting software into a productive business solution.
Time Machine and Outlook for Mac Consultant
Troubleshooting Mac unified messaging
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to receive and transmit email, search the Exchange global address list, copy addresses, synchronize appointments, and invite fellow workers to conferences with your Exchange account. Progent will verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.
24-Hour System Center Configuration Manager Small Business IT Consulting Companies
Computer Consultancy Firm Microsoft Intune
Progent's network consultants can assist your company to streamline desktop PC software update management by providing expertise with administration platforms like System Center Configuration Manager 2007, SMS 2003, and WSUS.
Catalyst 2900 Switch Consultants
Catalyst Switching Computer Engineer
With Catalyst switches for small and mid-size companies, Cisco allows organizations to realize the full benefits of adding smart traffic control into their IT infrastructures. Cisco's switching technology allows you to enable features to make your IT network highly available to accommodate real-time needs, scalable to facilitate growth, secure enough to guard restricted data, and designed for differentiating and managing traffic flows to optimize network operations. Progent's Cisco certified engineers can show you how to select and deploy Catalyst switches appropriate for your business. In addition, Progent's CISM and CISA certified security consultants can help you develop a comprehensive protection policy and configure Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
Managed IT Services Consulting Remote Consulting
ProSight IT Management Outsourcing Professional
Progent's ProSight family of managed services are intended to provide organizations who maintain minimal in-house network support staffs with low-cost access to enterprise-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance costs, automation of routine management processes, continual adoption of the latest technology, graceful migration from older systems to up-to-date solutions, close fit between computer technology with strategic objectives, access to seasoned IT experts, and allowing management to focus on business rather than ever-changing computer technology.
Application Monitoring Computer Consultants
Microsoft Certified Partner Operations Manager Technical Consultant
Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can get a level of network stability that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as economical service packages designed to assist your company to identify and fix a an array of IT network problems before they can hurt your business.
WatchGuard SSL VPN Firewall Setup
WatchGuard Firebox T15 Firewall Cybersecurity Firms
Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Exchange 2013 Performance Tuning Specialist
Exchange 2013 Integration IT Consulting
Microsoft Exchange 2013 includes significant improvements to the functionality of Exchange 2010 and introduces powerful new features as well as a revamped architecture. These enhancements favorably impact vital IT areas like manageability, availability, compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and educate your IT team to manage your Exchange 2013 solution. Progent also offers affordable online support and management services for Microsoft Exchange 2013.
Virtual Server Technology Consultants
Top Virtual Server Consultant
By using virtual servers, companies are able to run many virtual machines on one actual server. Virtual server technology enables companies to gain all the advantages of server segmentation, while avoiding the costs associated with buying additional server equipment. Virtualization is the critical technology behind private clouds, which offer important advantages including reducing the costs of hardware, datacenter facilities, and administration while enhancing data protection, system availability, and recoverability. Other key server management technologies include network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management specialists can assist you in all areas of server virtualization and administration to enable your company to cut expenses and conserve time.
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