UNIX, Linux, Solaris, and Apple Mac OS X Online Support Services for
Birmingham Small Office Networks
For small and midsize businesses in Birmingham Alabama, Progent offers support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX and Microsoft Windows technology. Progent has provided remote troubleshooting to companies in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent offers the consultation CCIE-qualified engineers for challenging infrastructure problems, as well as the assistance of CISSP-certified security engineers to handle advanced security design and business continuity planning.
Progent's online technical support services offer exceptional leverage because they have the practical experience and the sophisticated technology to solve most information system problems quickly. This reduces direct expenses since service calls take up fewer billable consulting minutes. Remote support also avoids the expense of sending a consultant to your location. Your company benefits additionally in incidental costs by reducing or eliminating system outages and associated costs resulting from business disruption, disgruntled customers and vendors, idle employees, and de-focused management.
Progent's pricing model for online support is structured to get the most out of your IT service investment. Progent bills per minute for phone consulting, so you owe just for the support that you receive. Unlike many online service organizations, Progent asks for no initialization fee or minimum fees. Progent's per-minute billing unit and simple model for billing eliminate scenarios where speedy. minor repairs somehow turn into large tabs. Progent's penchant for disposing of technical issues efficiently results in your company spending less money.
Progent's Online Service Technologies
Over the years, Progent has fine tuned a set of optimized technologies and field-tested processes which allow the maximum degree of effectiveness for online engineering help and troubleshooting for small and midsize business computer systems. Progent offers secure Virtual Private Network support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN connectivity allows the consultants of Progent's Technical Response Center to interface to your company's computer system remotely without compromising corporate security.
Progent's sophisticated customer support reporting application keeps extensive histories describing the support that Progent's customers have received. Progent's staff service personnel have the benefit of the history of assistance delivered to every customer by any engineer. This history of problems and solutions is stored as a readily exploitable proprietary database that enables Progent's online technical professionals to communicate their experiences with the whole team to make sure that the value of Progent's support improves daily. Progent's advanced certifications and working relationships with important technology companies including Cisco and Microsoft permit access to additional massive technical support databases and allow priority response from vendors' in-house product engineers with the result that Progent's online service experts are able to come up with the most efficient resolutions promptly.
Get Remote UNIX, Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To get started with Progent's phone support in Birmingham Alabama or to learn more about Progent's phone support programs, call Progent at
Online Support Services Offered Progent
Progent's online consulting engineers have certified skills in a comprehensive array of products and technologies. This broad range of capability allows Progent's consultants to tackle virtually any problem that may crop up in a small or midsize company network. Certifications held by Progent consultants in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, CCVP, and Design Professional.
To help companies with mixed-OS environments, Progent also provides the skills of engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.
Online technical services Offered by Progent to clients in Birmingham include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X online support services address a broad range of information technology including network architecture, messaging solutions, network and process security, UNIX and Microsoft Windows coexistence, virtual server technologies for server consolidation and simplified administration, and transitioning from older systems to current MS Windows or Linux environments. Progent's group-oriented approach to solving technical issues enables fast escalation, if necessary, to consultants with task-relevant expertise to handle challenging situations. This expedites repair of urgent problems, reduces network downtime, and lowers service costs.Progent's UNIX and Linux support engineers can offer emergency phone-based assistance for troubleshooting problems affecting UNIX/Linux systems powered by leading versions of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco CCIE for Complex Network Problem Solving
The Cisco CCIE certification is the top accreditation for network infrastructure engineers, and indicates a person's networking skills at the master level. Cisco qualified CCIEs know how to handle even the most stubborn challenges associated with network design, deployment, maintenance, protection, and repair. CCIEs operate closely with Cisco's internal support staff in isolating problems with Cisco IOS network administration tools and developing workarounds or locating program updates. Cisco qualified CCIEs provide excellent value because their depth of experience enables them to fix even the most difficult problems quickly. In many cases, less experienced engineers can wrestle for many hours or days with the same problems that a CCIE can fix in minutes.
Few service firms make Cisco CCIEs accessible to support small and medium sized businesses. Progent offers fast phone access to a Cisco-qualified CCIE so your company can get timely assistance for complex network infrastructure issues that are crippling business productivity but are not within the comfort zone of your regular computer maintenance providers. Progent's CCIE engineers can interface to your computer system using state-of-the-art on-line support technology in order to perform fast, safe, and affordable analysis and repair.
Progent's Cisco CCIEs offer expertise in all of Cisco's industry-leading family of networking products including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst switches, plus Virtual Private Network (VPN) technology.
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Certified MS Windows Experts
Progent's Microsoft-expert remote support professionals offer computer problem solving and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can assist you with a broad variety of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
MS Exchange Server 2019 planning and configuration,
MS Exchange Server 2016 migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint 2019 design and deployment, Microsoft Teams integration, Skype for Business Server migration support, Microsoft Lync Server 2013 management and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server planning,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Progent also offers a wide range of online desktop support and troubleshooting services such as Windows 7 integration, moving to 64-bit workstation applications, integrating Microsoft Office 2010, and automating PC desktop image creation.
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CISM and CISSP Premier Network Security Experts
Progent's qualified CISM and CISSP security consultants offer a variety of system protection services to improve the defenses of your UNIX/Linux, Solaris, Apple Mac or Windows network against attacks or assist your company to recuperate rapidly following a serious breach. Security solutions available from Progent cover thorough security analysis using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; rapid recovery from virus and worm assaults; integrating firewalls; establishing safe architectures for remote and mobile access; securing your email system from spam and directory harvest attacks; and offering 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote support to help organizations of any size integrate their information networks with leading public clouds including Azure and Amazon Web Services. Progent can help your IT team to plan and manage hybrid environments that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that combine physical IT assets along with cloud services. To help you to integrate cloud services with networks, Progent offers a variety of public cloud migration services such as Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud integration expertise. Progent has over 20 years of background providing high-level consulting support online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Progent offers the skills of seasoned remote consulting experts for special projects that small companies often need. Progent's charges for ongoing consulting projects are determined according to the qualifications of the engineers required. Progent's experience with these important areas of computer technology allows clients to execute major initiatives within budget and on time. Progent's special online engineering solutions include:
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Help Desk Services
Progent's Help Desk support alternatives for small and midsize organizations with environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Call Center services are well suited for small companies who don't have the budget to create an in-house Help Desk but who need quick communication with an efficient Call Center with professional phone assistance plus the in-depth expertise to escalate the most challenging trouble tickets to high-level consultants.Progent's Co-managed Help Desk services allow your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative service desk solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.
Progent's Help Desk consulting expertise can support you in establishing an effective new Help Desk Call Center or improving your existing one, selecting or enhancing Help Desk Call Center application software to handle the special demands of your corporation, or providing occasional phone support personnel to supplement your in-house Help Desk resources to deal with high-demand scenarios like software migrations, major updates, or installing brand new applications.
Progent's Call Center team of veteran information technology professionals gives your clients in Birmingham Alabama instant communication with a reliable network service resource with years of background providing telephone-based consulting and online diagnostics for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Call Center perception as a significant driver of business productivity, and Progent's target is to solve and not merely report technical problems.
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Applications Support: Training, Custom Development, and Troubleshooting
Progent's Applications Consulting Team provides remote advanced consulting expertise and education in special application areas that include ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for Microsoft business applications such as Microsoft CRM, Project, Microsoft Word, and Office Excel. To learn additional information concerning Progent's consulting, programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.Progent's Mac experts can nurture the creative facets of Macintosh systems by offering remote help services and training in graphics, audio, and motion video. Progent's consultants can provide expertise in a large selection of Mac creative tools including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with common projects like capturing or digitizing audio or video or configuring an audio/video production studio.
Online Network Monitoring Support
Progent offers businesses in Birmingham Alabama remote computer system monitoring support based on MS System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to fit your business so that your network support is proactive rather than reactive. By uncovering potential issues before they cause crashes, automated monitoring can avoid disruptive and costly information system breakdowns. Progent can also deploy network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or networks that support multiple operating systems.
To contact Progent about urgent remote help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Remote Help, phone
Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.
| City | Address | Phone | Link |
| Birmingham | Eagle Point Business Center, 4000 Eagle Point Corporate Drive Birmingham, AL 35242 United States |
(205) 882-5100 | Birmingham Network Support Services |
| Mobile | 202 Government St Mobile, AL 36602 United States |
(251) 303-8282 | Mobile Network Support Services |
| Montgomery | 8436 Crossland Loop, Suite 204 Montgomery, AL 36117 United States |
(334) 557-8818 | Montgomery Network Support Services |
An index of content::
24-Hour Aironet 3700 Access Point Support
Aironet Wi-Fi AP Management Network Consultants
Progent's Cisco-certified wireless networking experts can help businesses of any size to design, deploy, manage and repair Cisco Aironet Wi-Fi access point environments to provide the performance, coverage, capacity, scale, security compliance and ease of management needed for transparent access between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and onsite support for both legacy and new-generation 802.11ac Aironet access points and Progent can assist you design and maintain deployments of indoor and outdoor/industrial Aironet access points.
After Hours Consultant Services vSphere Data Protection,
VMware VDP Backup, Services
Progent offers affordable remote access to consultants skilled in a broad range of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and handhelds. Progent offers help for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help you to deploy, upgrade, or troubleshoot backup/restore systems for a range of architectures including on-premises, edge to datacenter, cloud-based, or a mix.
CISM Certified Cybersecurity Management Services
CISM Security Management Consulting
Progent offers the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of skill that IT security professionals are expected to master. CISM provides business management the assurance that consultants who have earned their CISM certification possess the background and knowledge to deliver effective security management and support consulting.
SSRS Developer Firms
Power Pivot Developer Firms
Progent offers remote and on premises consulting to help you with any aspect of business intelligence reporting from troubleshooting or modernizing applications to planning and deploying a comprehensive business intelligence environment. Progent's management reporting experts can assist your company to support your current reporting system, help you to migrate databases and applications from a discontinued reporting product to a current one, and provide custom remote mentoring to meet your specific needs. Progent's management reporting consultants can provide expertise in all popular BI reporting and visualization platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.
Emergency Integration Services Colocation Selection
24/7 Colocation Selection Integration Support
Colocation sites allow businesses to share enterprise-class data centers for hosting network hardware that runs mission-critical applications. Progent's Microsoft and Cisco certified consultants can help your business with all facets of your colocation program such as choosing and moving to a colo site, creating network topology, defining required equipment, on-site and on-line maintenance, establishing remote system management, and training your support staff.
Microsoft Operations Manager Online Technical Support
Server Monitoring Online Support Services
Remote continuous monitoring, proactive alarms, and periodic reports are vital to maintaining the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can afford a level of network stability that was once limited to enterprises. Progent can provide a variety RMM solutions available as economical services designed to assist you to detect and fix a most IT network problems before they get big enough to impact productivity.
Engineer Microsoft Exchange 2010
Microsoft Exchange Server 2019 Engineer
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining email systems for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment features protection, high availability, easy access for remote and mobile users, time-saving administrative tools, and seamless integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and MS Exchange 2000. Progent can also help small or medium companies to migrate to Microsoft Exchange 2016 or Microsoft Exchange 2013 Server.
SentinelOne Ransomware Protection Consultant Services
SentinelOne Singularity XDR Consultancy
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
Skype for Business and iPad Consultant Services
Skype for Business Front End Pool Consulting Services
Progent's consultants offer online and onsite consulting services for companies of all sizes to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco UC. Progent's certified information security experts can help you create and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards.
Microsoft Teams PBX integration Technology Professional
Engineer Microsoft Teams PSTN integration
Progent can help your business to design a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Online Troubleshooting Remote Office
Integration Support Branch Offices
Years of experience providing Microsoft support and Cisco network consulting has allowed Progent to develop a unique capability for serving branch offices that need IT service with the responsiveness associated with with small organizations but which includes effective client interaction, complete documentation, and adherence to corporate IT protocols. If your corporation maintains a branch office situated anywhere in California or any area served by Progent's consultants, Progent can offer a broad range of in-person and remote IT consulting services and network design expertise.
Top Exchange 2000 Upgrade Migration
Exchange 2000 Server On-site Technical Support
Progent is among the most experienced IT support firms for designing email solutions powered by Exchange 2000. Progent is skilled in helping small companies get all the benefits of Microsoft Exchange Server 2000 under typical scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 Server management.
Comprehensive Event Management Technical Support
Monitoring and Reporting IT Consulting
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
DotNET Framework Development Firm
Coder .NET IoT
If you want to update your production web site, create internal webs for applications such as HR or employee training, establish a powerful web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's experts can also show you how to build and maintain a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to run your web solutions.
Award Winning Expert Microsoft Certified Specialists Dynamics GP Analysis Cubes for Excel
24-Hour Dynamics GP Report Writer Consult
Dynamics GP/Great Plains software includes analysis and reporting features that allow you to monitor all business processes, revenues and expenses, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support services can enable you to design reports that let you analyze your business more thoroughly, turning raw data into valuable business information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to offer specialized line-of-business application development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP.
Technical Support SQL Server 2017 and VMWare
SQL Server 2017 Graph Onsite Technical Support
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and carry out a smooth migration of your current SQL Server environment to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from on-demand architecture assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget.
Home Based Jobs Questions about Contract Network Consultants
Questions about Recruit Cisco Consultant Telecommuter Jobs
For replies to frequent enquiries about being employed by Progent, go to Consulting at Progent FAQs.
Microsoft System Center Operations Manager Remote Technical Support
Immediate Comprehensive Event Management IT Consulting
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and repairing Microsoft SCOM solutions and can provide organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical issues uncovered by SCOM 2012.
24-Hour Exchange Online and on-premises Exchange Troubleshooting
Technical Support Services Microsoft 365 and on-premises Exchange
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated email components to reduce hardware expense and administrative overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to help your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, design a network topology that aligns with your functional requirements and IT budget, implement a non-disruptive move from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management team and users, and provide as-needed consulting and technical support.
Microsoft SQL Consulting
Integration Support SQL Server
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid development of a new generation of high-end programs that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, installing and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
Microsoft 365 Deployment Readiness IT Services
24x7x365 Hybrid Microsoft 365 solutions Technology Consulting Services
Microsoft 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other email components to reduce capital costs and management overhead. You can deploy Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to help your small businesses to evaluate the benefits of Exchange Online, plan a solution that aligns with your functional requirements and IT budget, implement an efficient move from your current Exchange organization to one that incorporates Exchange Online, train your IT staff and end users, and provide ongoing consulting and troubleshooting.
Anti-Virus Design and Installation
Anti-Virus Technology
E-Mail Guard is Progent's economical spam filtering and virus defense solution that gives small companies world-class protection from spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-managed antispam and virus defense services that ward off email attacks before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail application, regardless of server vendor, hardware technology, or geographic location.
Windows Server 2022 Virtual Machine Consultants
Windows Server 2022 Storage bus cache Integration
Progent's certified Windows Server 2022 consultants can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
MSP360 Server Backup Outsourcing
24 Hour Setup and Support MSP360 Server Backup
Progent can assist you to design, implement and troubleshoot a backup plan based on MSP360 technology. MSP360 offers file or image backup/recovery for VMs and physical machines, supports all leading public clouds, and allows you to build a data protection solution with a minimum RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to protect against data loss resulting from human miscues, computer errors, malicious users, and external assaults like ransomware.
Microsoft 365 Access Development Support and Integration
Microsoft 365 Hybrid Solutions IT Consultants
Progent can help your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform environments that include Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
Cisco Telepresence Consultant Services
Polycom RTX Telepresence Consultant
Progent offers access to a senior consultant with extensive hands-on experience configuring, managing, and upgrading video conferencing platforms from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network support group, your ISP, and your video conferencing technology vendor to assist your organization increase the business value of your telepresence solution.
24 Hour Citrix NetScaler Technology Consulting
Award Winning Citrix VDI Support and Integration
For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop environment that maximizes the strategic value of your information system; configure XenDesktop technology with your physical and virtual servers, end-user computers, and printers; upgrade your older desktop virtualization software to current releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your IT staff to follow industry leading practices to manage your XenDesktop solution effectively.
CCIE Certified wireless IP phones and CUCM Technology Consulting
Cisco Certified Expert wireless IP phones and Aironet APs Technical Support
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, administer, and debug Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Video Conferencing Setup and Support
8800-EX Wireless IP Phone Information Technology Consulting
Progent's Cisco certified networking consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Radvision XT5000 Engineers
Professionals LifeSize Video Conferencing
Progent offers the services of a certified engineer with an extensive background deploying products from the major telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to plan, configure, upgrade, or maintain a telepresence solution that protects your current investment and maximizes the business value of your information network. Progent also offers the expertise of network infrastructure engineers who can help businesses of any size to create and maintain a network that delivers the speed, reliability, security, and expandability you need to support your video conferencing/telepresence solution.
Sodinokibi ransomware recovery Technology Professional
After Hours NotPetya ransomware recovery Specialists
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Windows Server 2016 Integration Integration
Windows Server 2016 Hybrid Solutions Technical Support
Progent's certified information technology experts offer Windows Server 2016 integration consulting to help organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Barracuda Networks F-Series Firewalls Cybersecurity Group
Intrusion Detection Barracuda Networks F1000B Series Firewalls
Barracuda's affordable CloudGen Firewall appliances offer web filtering, safe remote connectivity, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust support along with centrally managed and monitored services across your whole enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Azure, AWS, and Google Cloud Platform (GCP). Progent has the depth of expertise to serve as your one-stop source for technical help, maintenance, education, and security consulting.
Small Government Cisco Specialists
Consulting Small Government
Progent has a long background providing a full-spectrum of online network consulting and emergency repair services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in providing advanced online IT support and has provided IT solutions to clients in every state. Remote support saves travel expenses and resolves problems faster than onsite support.
NoderZero Threat Assessment Security Auditor
NodeZero Certified Penetration Testing Security Evaluation
Progent's certified security experts can run NodeZero-based threat assessments to verify your security monitoring and protection tools and policies are correctly configured and effective.
Microsoft Outlook for Mac Learn
Mac Application Learning
Progent offers onsite training customized for individuals who wish to broaden their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for Mac applications.
Microsoft Windows 10 Migration Professionals
Windows 10 Business Store Portal Consulting
Progent's Windows consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Remote and onsite evaluation and migration services for Windows 10 available from Progent's consultants include Return on Investment estimates, project management, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker access, data and identity security, streamlined provisioning and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and post-migration technical help.
Microsoft Certified Expert SharePoint Server 2019 Consulting
Office SharePoint Server 2010 Support and Help
Progent's Microsoft-authorized consultants can show you how to rationalize the economic case for implementing SharePoint Server 2007, consult with you on the appropriate version of SharePoint Portal Server for your circumstances, offer setup and integration services, help you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server 2007, develop a company-wide security plan that includes portal technology, and deliver troubleshooting and Help Desk support.
System Center 2016 Security and Compliance Specialists
System Center 2016 and Hyper-V Integration IT Services
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's economically priced IT support programs, small and midsize organizations can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small business information systems world-class reliability, protection, and productivity.
PIX Troubleshooting
24/7/365 CCNP Expert Certified PIX Firewall Migration IT Services
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you assess whether to migrate to more current firewall products from Cisco. Progent's Cisco technology experts can help you design and implement an efficient migration to Cisco ASA 5500-X firewalls following leading practices.
Citrix XenDesktop Technology Professional
Consultants Citrix virtual Windows desktops
Citrix offers a powerful line of platforms that provide enterprise-grade manageability, expandability, and responsiveness for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can assist you to assess the business benefits of Citrix virtualization products and help you plan, validate, deploy, optimize, and maintain Citrix solutions.
Call Center Sharing Outsourcing
IT Consultants Shared Network Support Help Desk
Progent's Network Helpdesk Outsourcing Support Services for desktop support are designed especially for small businesses who need immediate access to a Help Desk Call Center with expert phone support and full escalation capability but who must operate within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Support, Optional Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
ransomware removal and file restore Technology Professional
Snatch ransomware recovery Consultancy
Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and guard your IT environment, assist with settlement negotiations with a hacker, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Urgent Network Troubleshooting Online Support Services
Automatic Topology Mapping Online Technical Support
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, locating devices that need critical updates, or resolving performance bottlenecks.
Small Business WiFi IT Consultants
Cisco wireless controller Troubleshooting
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of any size to integrate, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Windows Server 2016 Business Continuity IT Consultant
Windows Server 2016 Load Balancing Help and Support
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a DR solution based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness.
Palo Alto Networks PA-Series Firewalls Security Firm
Palo Alto Networks PA-3400 Series Firewalls Consulting Services
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewalls to create a modern cybersecurity solution that extends across your on-premises and cloud assets and protects any user at any location with any device.
.NET Visual Studio Programming Firms
VB.NET Programming
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or update .NET applications quickly and affordably.
Remote Troubleshooting Forefront Network Inspection System
Forefront TMG 2010 Engineer
Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft ISA Server and provides a easily managed web gateway that acts as a one-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting features, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint; set up Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also help your organization to upgrade smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
MSF On-site Technical Support
Technical Support Company Developing Phase: Pilots
When performing consulting projects for corporate clients, Progent follows a phased methodology driven by specified milestones in order to achieve financial, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional deployment. All phases are recorded to provide a detailed summary of technical services performed and to assist in ongoing network support.
Cisco ACNS, Cisco CDN Software Network Consultants
Non-stop Load Balancing Troubleshooting
Progent provides high availability load balancing support that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products such as Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
24x7 Microsoft and Mac Desktop Small Business Network Consulting Companies
Emergency Migration Company Microsoft and Mac Desktop
Progent offers a broad range of affordable consulting and support services to assist your company to install, integrate, repair, and manage desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online help for single machines or laptops or help you to design and carry out a company-wide migration to new or revised operating system software and applications. Progent can also provide consultants and technicians to assist your company to prepare for and complete a company move or merger designed to cause minimal interruption to your business.
Emergency Consulting IT Security Alerts
IT Security Alerts Security Auditing
This page contains current updates on security threats, patches, and leading practices. Contact Progent if you need help securing your network against the latest IT security threats.
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