UNIX and Linux Phone-based Technical Support for
Birmingham Small Company IT Networks
For small and midsize companies in Birmingham Alabama, Progent provides support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX and Microsoft technology. Progent has provided online troubleshooting to companies in every state in the U.S. (See Progent's client recommendations). Progent also offers the consultation Cisco CCIE-certified engineers for complex connectivity problems, as well as the assistance of CISA and CISSP-certified security engineers to handle advanced security design and disaster recovery planning.
Progent's online technical support services offer exceptional value because they have the practical background and the sophisticated tools to resolve the majority of network problems quickly. This lowers direct costs because service calls accumulate a smaller number of billable minutes. Remote help also avoids the expense of sending an engineer to your site. Your company benefits additionally in incidental expenses by minimizing or avoiding network downtime and related losses resulting from business discontinuity, disgruntled clients, unproductive employees, and distracted management.
Progent's pricing model for online help is designed to get the most out of your network support dollar. Progent bills by the minute for telephone-based assistance, so you are invoiced only for the support that you receive. Unlike typical online service organizations, Progent asks for no startup fee or minimum fees. Progent's per-minute billing unit and simple model for billing avoid situations where quick solutions manage to end up as large tabs. Progent's penchant for handling problems quickly translates into your company spending less cash.
Progent's Online Support Tools
Through years of experience, Progent has fine tuned an arsenal of customized tools and proven processes which promote the highest level of efficiency for online consulting and troubleshooting for small and midsize business information systems. Progent provides safe VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN access enables the engineers of Progent's online support team to communicate with your environment remotely without violating corporate security.
Progent's highly evolved service database application maintains extensive records describing the service that Progent's clients have received. Progent's team engineers have the benefit of the records of services provided to each Progent client by any engineer. This history of problems and responses is structured as a readily exploitable support knowledge base that enables Progent's remote technical professionals to share their experiences with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's advanced certifications and working relationships with important vendors including Cisco and Microsoft permit access to other massive technical knowledge bases and permit fast access to manufacturers' internal product engineers so Progent's remote consulting experts are able to come up with optimal resolutions in the least time.
Start Receiving Online UNIX/Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To get started with Progent's remote support in Birmingham Alabama or to learn more about Progent's online support programs, call Progent at
Online Support Services Available from Progent
Progent's phone-based consulting engineers offer certified skills in an extensive array of technologies. This breadth of IT skills allows Progent's engineers to handle virtually any problem likely to crop up in a small business information system. Certificates held by Progent consultants in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, CCDA and CCDP.
To support businesses with mixed-OS environments, Progent also offers the skills of consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security specialists, and Information System Security Architecture Professional consultants.
Online technical support services provided by Progent to customers in Birmingham include:
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UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X remote consulting services address a wide array of information technology such as system architecture, messaging solutions, network and operational security, UNIX and Windows integration, VMware products for server hardware economization and easy administration, and migration from legacy systems to the latest MS Windows or Linux-based environments. Progent's group-oriented methodology for solving network issues enables fast escalation, if necessary, to engineers with task-relevant expertise to handle complex scenarios. This expedites solutions of urgent problems, minimizes lost productivity, and lowers service expense.Progent's UNIX and Linux support engineers can offer urgent online help for analyzing problems affecting UNIX, Linux, or Solaris networks based on leading variants of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco CCIE for High-level Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the premier recognition for network infrastructure engineers, and certifies a consultant's technical skills at the expert level. Cisco qualified CCIEs can handle even the most intractable problems occurring in network infrastructure design, deployment, management, security, and problem solving. CCIEs can cooperate on a privileged basis with Cisco's internal support staff in analyzing problems with Cisco IOS Software network management utilities and coming up with workarounds or locating program updates. Cisco CCIEs provide exceptional value since their deep experience permits them to fix the most intractable problems rapidly. In typical cases, less qualified consultants can wrestle for hours or even days with the same problems that a CCIE can fix in a few minutes.
Few support organizations make CCIEs available to support small and mid-size companies. Progent can provide quick telephone contact with a Cisco authorized CCIE so you can receive urgent support for serious network issues that are lowering worker productivity but are outside the experience of your regular computer maintenance personnel. Progent's Cisco-qualified CCIE consultants can communicate with your environment by means of the latest on-line support tools in order to provide quick, secure, and affordable diagnosis and repair.
Progent's Cisco CCIEs can provide assistance with the complete line of Cisco's top-selling selection of infrastructure appliances including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst family switches, as well as Virtual Private Network technology.
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Certified Windows Support
Progent's Microsoft-premier remote support professionals can provide computer system repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting professionals who can assist you with a wide variety of platform support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange 2019 Server integration,
Microsoft Exchange Server 2016 migration, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint 2019 planning and deployment, Microsoft Teams consulting, Microsoft Skype for Business Server migration consulting, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring,
Project Server training,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a full range of remote desktop support services such as Windows 7 integration, preparing for to 64-bit desktop applications, integrating Office 2010, and automating workstation deployment.
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CISSP, ISSAP, and CISM Certified System Security Experts
Progent's certified CISSP, ISSAP, and CISM network security consultants can provide a range of system protection services that can strengthen the immunity of your UNIX/Linux, Sun Solaris, Mac or Windows network against attacks or assist you to recuperate quickly after a serious breach. Security support services available from Progent cover in depth network security audits utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Nikto; quick recuperation from malicious attacks; setting up firewalls; designing safe mechanisms for off-site and mobile communication; defending your messaging system against viruses, spam and directory harvest attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online support to help organizations of any size connect their information networks with leading public clouds including Azure and Amazon AWS. Progent can assist your it team to plan and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid network models that combine local IT assets as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a range of cloud migration support services such as Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform integration expertise. Progent has over two decades of background delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent can provide the skills of seasoned online consulting professionals for special projects that small businesses frequently request. Progent's charges for ongoing development or consulting projects are set based on the qualifications of the consultants required. Progent's background in these special areas of computer technology enables customers to complete critical projects within budget and on schedule. Progent's special online consulting solutions include:
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Help Desk Support
Progent's Help Desk service options for small companies with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Call Center services are a convenient solution for smaller organizations who lack the resources to build and maintain an in-house Call Center but who want quick response from an efficient Help Desk Call Center with proficient telephone support plus the technical depth to escalate the most challenging tasks to advanced engineers.Progent's Help Desk Co-management services allow your business to share the load for Help Desk support transparently between your IT staff and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on the leading professional services automation platform for handling service requests, ticketing, accountability, progress tracking, and metrics.
Progent's Help Desk Call Center consulting services can guide you in establishing an effective new Help Desk or enhancing your established one, evaluating or enhancing Call Center software products to handle the particular needs of your business, or adding temporary phone support staff to reinforce your existing Help Desk Call Center group during unusually busy events like software migrations, mass updates, or rolling out new business software.
Progent's Call Center team of experienced information technology experts gives your clients in Birmingham Alabama immediate assistance from a reliable network service group with extensive background offering telephone-based consulting and online repair service for computer environments powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk perception as a major driver of company success, and Progent's policy is to solve rather than simply report IT problems.
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Business Applications Services: Education, Customization, and Problem Solving
Progent's Applications Experts staff provides phone-based advanced consulting support and education in special business application areas including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and training for familiar Microsoft business applications such as CRM, Microsoft Project, Microsoft Office Word, and Microsoft Office Excel. To find out more information on Progent's consulting, custom programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.Progent's Apple Mac professionals can nurture the creative aspect of Apple Mac systems by delivering phone-based help support and training in imaging, audio, and motion video. Progent's support professionals can provide expertise in a large selection of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with special procedures such as scanning or digitizing audio/video or configuring an audio/video production facility.
Remote Network Monitoring Services
Progent offers businesses in Birmingham Alabama remote network monitoring support based on MS System Center Operations Manager network monitoring, customized by Progent to accommodate your environment so that your IT support is proactive and automated. By detecting possible issues before they grow into full-scale emergencies, automated monitoring can minimize disruptive and costly information system failures. Progent can also assist with system monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft environments, or systems that support a combination of platforms.
To get in touch with Progent about urgent phone-based expertise with UNIX, Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Emergency Phone-Based Help, call
Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.
| City | Address | Phone | Link |
| Birmingham | Eagle Point Business Center, 4000 Eagle Point Corporate Drive Birmingham, AL 35242 United States |
(205) 882-5100 | Birmingham Network Support Services |
| Mobile | 202 Government St Mobile, AL 36602 United States |
(251) 303-8282 | Mobile Network Support Services |
| Montgomery | 8436 Crossland Loop, Suite 204 Montgomery, AL 36117 United States |
(334) 557-8818 | Montgomery Network Support Services |
An index of content::
Telecommuting Microsoft Consultant Career Opportunities
Cisco CCDP Remote Support Job
Progent is hiring a range of full-time workers including solutions-driven Microsoft Certified Systems Engineers; system experts who have Cisco CCDP or CCIE credentials; and specialists in advanced network architecture with experience in mobile access, wireless integration, non-stop systems, disaster recovery planning, data protection, and server virtualization. Progent is also seeking workstation support technicians, off-site troubleshooting specialists, and CISSP or CISA accredited security professionals. We are also hiring veteran managers and administrators able to operate efficiently in our dynamic, virtual office model. Progent works with freelance consultants with specialized expertise and field experience in crucial IT topics outside our main service focus. Progent's Experts Group hires contractors who offer advice and development services for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or can provide expert help in areas like telecommunications, web development, Electronic Data Interchange, eCommerce, or database management. Independent consultants premier by us coordinate with Progent's full-time consultants to deliver end-to-end solutions for small and midsize company networks.
Data Protection Manager 2016 Storage Spaces Direct Online Support
Data Protection Manager 2016 ReFS Professionals
System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified restore capabilities for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for critical platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with VMs hosted by Windows Hyper-V and VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, implement, administer, and troubleshoot a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can assist you to upgrade from an older version of DPM or from an outdated system, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide occasional expertise to help you through challenging issues or provide comprehensive project management services to make sure you complete your SCDPM 2016 deployment on time and within your budget.
24-7 School District Cisco Consulting
24-7 Small Government Engineer
Progent has extensive experience providing a broad range of online network support and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the industry's pioneers in delivering expert remote network consulting and has provided network support to organizations in every state. Remote support eliminates travel expenses and solves issues faster than on-premises support.
SCOM 2012 Cloud Monitoring Support and Setup
Microsoft SCOM 2012 Migration Remote Support Services
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager environments and can provide companies of any size expert online or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Windows Server 2008 Security IT Services
Online Technical Support Windows Server 2008 Hyper-VI
Windows Server 2008 represents an important step forward in making IT networks more protected and available, easier to virtualize and manage, higher performing, and able to offer a better environment for web publishing. Progent can assist your business get the most from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, education, temporary staffing, network monitoring, and security expertise.
Microsoft Certified Partner Windows Server 2022 Network Engineer
Microsoft Windows Server 2012 Consulting
The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting firm with practical expertise and in-depth familiarity with planning and building cohesive, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent's IT services can help you with planning, installing, administering, and supporting Windows Server systems that increase the productivity of your computer system. Progent's consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Biggest Fault Tolerant ISP Technical Support Services
Fault Tolerant ISP Computer Engineer
Progent's Cisco-authorized IT professionals can help you create an economical, high availability Internet configuration solution that can achieve 24x7 Internet connectivity via a wide range of high availability Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to apply the latest techniques for 24x7 Internet connections to build an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet connections.
Linux Online Consulting Services
Linux Remote Consultancy
Progent provides nationwide urgent help and troubleshooting services for businesses who operate UNIX, Linux, or Sun Solaris networks or whose information systems feature a combination of UNIX and Microsoft products. Online IT help provides maximum return for your information technology budget by preserving user efficiency and shortening the time charged for computer analysis and repair. Sophisticated online access technology and experienced service specialists and engineers combine to enable Progent to handle most IT issues without squandering time and money by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security specialists to assist you with the most difficult system issues.
Professional SQL Server 2016 AlwaysOn
SQL Server 2016 Database Migration Remote Troubleshooting
SQL Server 2016 offers major improvements in performance, scale, security, high-availability, BOYD integration, plus integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud resources. Progent's Microsoft-certified consultants can provide online and onsite expertise to assist businesses of any size to implement, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Microsoft 365 authentication Technical Support Services
Emergency Microsoft 365 IDFix Outsourcing
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and on budget.
Windows 11 Security Support and Integration
Microsoft Certified Partner Windows 11 and Android Computer Consulting
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services for Windows 11 such as cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, data and identity security, streamlined deployment, and Help Desk support.
24x7 PC Desktop Server Consultants
Integration Specialists Microsoft Desktop
Progent can deliver a variety of affordable online and on-premises consulting services to help you to configure, administer, and debug workstations and mobile devices based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
Microsoft Skype for Business IM Professional
Microsoft Skype for Business Presence Professional
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and PSTN voice communication. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to help you to manage and repair your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Microsoft Experts Remote Office Integration Services
Branch Location Troubleshooting
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique ability for supporting branch offices that need IT service with the responsiveness common to with small firms but which offers professional communications, complete documentation, and compliance with enterprise IT standards. If your corporation maintains a remote office located anywhere in California or any area served by Progent's engineers, Progent can provide a broad range of onsite and remote network consulting services and system design assistance.
ASP Designer
Accounting System Programming
For custom program creation, Progent can supply programming experts to produce line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide experts in a broad array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Services SentinelOne Ransomware Protection
Biggest SentinelOne Endpoint Virus Immunization Consultant
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
24/7/365 CIO Computer Consultants
Emergency CIO Computer Consulting
Progent can provide the temporary services of a veteran CIO to provide a broad perspective to assist your company select and maintain IT technology to meet your present needs and that can serve as a solid foundation for your growth. Progent's part-time or temporary CIO consulting services offer financial advantages to organizations trying to optimize the benefits from their network expenditures but who are unable or unwilling to take on one more high-level position to their head count. Since Progent is vendor-neutral, with a large staff of engineers certified to maintain all major OS platforms and networking technologies plus a broad range and business applications, Progent is in an ideal position to provide unbiased recommendations along with expert technical help for developing IT systems that fit the special needs of your business.
Computer Consultant Wireless Bridge
Proxim Tsunami Consultants
Progent's wireless engineers can help small companies plan, choose, evaluate, deploy and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of protection that equals or exceeds wireline connections. Progent offers expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you select and deploy the wireless connectivity technology that match your business needs.
OS X Wi-Fi Specialists
OS X Infrastructure Consultants
Progent's Apple Mac networking engineers can help you with a broad array of network foundation issues such as network architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and high-speed wireless connectivity. For company networks based solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to deal with the complexity of designing, configuring, and supporting a network infrastructure that is robust, secure, efficient and aligned with your business goals. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan SAN systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
Microsoft Office SharePoint Server 2007 Configuration
Setup and Support SharePoint Server 2007
Progent's Microsoft-certified experts can provide small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a central location for your employees or customers to access, organize, distribute and manipulate relevant information, files, and software and to communicate with one another. It enables faster and more intelligent decisions, more effective access across teams and more economical business practices. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge available inside and without an organization. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge they've developed in a manner that makes data convenient to locate, retrieve and apply.
CRISC Certified Risk and Information Systems Control Consultancy
CRISC Certified Risk and Information Systems Control Analyst Specialist
Progent offers the guidance of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) strategy based on best practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.
Microsoft Dynamics GP ERP Professionals
Dynamics GP Power BI Remote Support Services
Progent can help you plan and implement a smooth migration to Dynamics GP so that you preserve your information, improve your protection, modernize your management reporting, take full advantage of Microsoft Office support, and minimize business interruption by creating and executing a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create custom line-of-business software and eCommerce solutions that work transparently with Microsoft Dynamics GP.
Help and Support Anti-Spam
Reseller Anti-Spam
E-Mail Guard from Postini offers continually updated spam and virus filtering, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Management technology via Progent's E-Mail Guard antispam and anti-virus service program. Progent's expert email security professionals can help you devise an email protection plan that includes spam filtering and virus defense products and policies.
Catalyst 9162 Access Point Network Consultants
Consultant Catalyst Wi-Fi 6 AP Layout
Progent's Cisco-certified Catalyst Wi-Fi 6 Access Point consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 wireless access points.
Private Clouds for Small Businesses Consultants
Private Cloud Solutions Consult
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's production servers in a solution that delivers the highest degree of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are built upon mature virtualization technologies that enable small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital investments, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Mandrake Linux Engineer
Troubleshooting Colbolt Linux
If your company is producing Linux-based applications in an environment that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of strategic know-how without the continual distraction of maintaining your business network. By using smart network monitoring and by providing online and in-person support as your business needs it, Progent offers an economical solution for maintaining an IT network that provides high availability, protection, and performance. Progent's UNIX/Linux developer support offerings feature full-service it outsourcing, virtual infrastructure, remote and on-site service and repair, network monitoring services, and Helpdesk outsourcing.
SentinelOne Phishing Defense Professional
SentinelOne Endpoint Detection and Response Consultant
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response.
Offsite Workers Endpoint Management On-site Technical Support
At Home Employees Endpoint Management Information Technology Consulting
Progent can assist small and mid-size companies to deploy efficient remote endpoint management solutions for maintaining endpoints used by an offsite workforce.
SQL Server 2016 Query Store Computer Consultants
SQL Server 2016 AlwaysOn Availability Groups Specialist
Microsoft SQL Server 2016 introduces major improvements in performance, scale, security and compliance, uptime, BOYD support, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises support to assist businesses of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
IT Consultant Wi-Fi RF Coverage Maps
WLAN Site Survey Professionals
Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, providing your business a wireless solution that delivers the coverage, speed, density, security, and hand-off capability your business requires.
ISA 2006 Firewall Technology Professional
ISA 2006 Firewall Engineers
Microsoft ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching solution for protecting the Internet-facing networks of any sized business against a broad range of attacks. Progent's certified Internet Security and Acceleration Server 2006 support professionals can help you design, cost-justify, pilot, implement, customize and support the Standard or Enterprise edition of ISA Server on your network.
Enterprise Windows 2000 Security Consulting Group
Services Sarbane Oxley Compliance
For corporations with branches in or any region covered by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco network specialists offer a variety of IT support services including project planning, SOX compliance, site moves, corporate security, network architecture, local or remote branch office support, and troubleshooting for colocation hosting facilities. A Progent network architect can show you how to plan a multi-site network that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified consultants can help large corporations plan, integrate and maintain major rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.
Best ProSight Ransomware Recovery Computer Consultant
ProSight Ransomware Recovery Support
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology from SentinelOne to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Engineer Mac Remote
24x7x365 Professionals macOS Online
Progent offers nationwide remote phone support and troubleshooting services for companies that run Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows products. Progent's consultants offer Mac users a range of services such as desktop support, upgrading to the current edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent can also help your business with iPhone and Apple iPad integration and management, or migrating to iCloud services. Remote technical support provides maximum return for your IT budget by protecting user efficiency and limiting the time charged for computer repair services. Sophisticated remote support tools and skilled technicians and consultants combine to enable Progent to handle most network issues without squandering time and expense by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or via a combination of telephone help and online access. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help you with the toughest network issues.
SonicWall Gateway Security Suite Computer Security Specialist
SonicWall Ransomware Protection Security Audits
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design protection into your corporate processes.
Online Troubleshooting ProSight Reporting Network Infrastructure Monitoring
Support and Integration ProSight Reporting Remote Network Infrastructure Management
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Network Services Monitoring Support Services
Emergency ProSight Remote Infrastructure Management Professionals
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or isolating performance problems.
Small Business PC Consulting
Microsoft Experts Tech Services Small Business
Progent is a leading innovator in affordably delivering world-class network help to small businesses. Progent's achievement in handling the network support requirements of the historically underserviced small company sector is the cumulative result of key technical and process innovations that have removed much of the conventional costs out of administering IT service, added unmatched technical expertise into the IT service mechanism, and significantly accelerated the solution process.
Technology Professional QTS/Heracles Colocation Center
QTS/Herakles Data Center Consultant Services
The QTS Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation site or if your company is planning on moving your primary or offsite backup system to Herakles/QTS, Progent can provide a variety of budget-friendly consulting services such as data center relocation, equipment installation and updates, network optimization, comprehensive project management, virtual server configuration, offsite network monitoring, streamlined system administration, software programming, disaster recovery/business continuity planning and testing, data security assessment, and the support of Progent's Test Lab.
Windows Server 2019 Windows Admin Center IT Consulting
Windows 2019 Remote Support
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Catalyst 4500 Switch Technical Support
Catalyst Switching Technical Support Services
With Cisco Catalyst switches for small and mid-size businesses, Cisco allows companies to gain the full benefits of bringing smart traffic control into their networks. Cisco's switching product line makes it possible to deploy capabilities to make your IT network highly robust to handle time-critical requirements, scalable to support growth, secure enough to protect confidential information, and designed for prioritizing and managing all traffic to streamline network performance. Progent's CCIE and CCNP certified engineers can help you pick out and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM and CISA certified security specialists can help you create a strategic security plan and set up Catalyst switches so they powerfully enforce your security strategy. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Microsoft Help Desk Online Help
24x7 Call Center Consulting Services
The Helpdesk service delivery structure used by Progent gives small companies an effective alternative to reliance on freelance service individuals by offering broad expertise shared by multiple engineering groups, optional 24x7 access to emergency help, escalation capability to world-class experts for handling the most intractable issues, service consistency and reliability, prompt follow-up overseen by seasoned IT service administrators, a choice of convenient ways for requesting support jobs, plus a high level of progress visibility enabled by trouble ticket tracking and available through a web portal.
SonicWall NSA Firewall Computer Security
SonicWall Capture ATP Security Auditing
Progent's SonicWall firewall experts can help you integrate, maintain, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into a complete security plan and build security into your business operations.
Windows Server 2019 USB Drive Witness Support and Setup
Outsourcing Windows Server 2019 Hyper-V
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
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