Fast and Affordable Online Support for Birmingham Alabama Computer Networks
Urgent Phone Support for Birmingham NetworksFor businesses in Birmingham Alabama, Progent provides remote support for computer systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have delivered online troubleshooting to businesses in all 50 states in the United States. (See testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE network specialists to solve challenging networking problems, as well as the services of CISA and CISSP-accredited cybersecurity experts to help with advanced security architecture and troubleshooting issues.

Progent's remote technical support experts provide excellent leverage because they have the practical experience and are equipped with the sophisticated tools necessary to solve the majority of information system issues quickly. This reduces immediate expenses because solutions use up fewer chargeable consulting minutes. Remote support also avoids the cost of sending an engineer to your location. Your organization benefits additionally in indirect expenses by minimizing or avoiding network downtime and related losses resulting from business discontinuity, upset customers and vendors, unproductive workers, and de-focused management. Progent's advanced online technical support expertise is particularly valuable for organizations that are dependent on public clouds for critical infrastructure or software like Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite support may not be useful.

Progent's billing model for online support is designed to leverage your IT service investment. Progent charges per minute for telephone-based assistance, so you pay exclusively for the services that you receive. Unlike many remote service firms, Progent asks for no service activation fee or minimum job duration. Progent's per-minute granularity and clean policy for billing avoid scenarios where fast fixes somehow turn into big invoices. Progent's skill at dealing with technical issues efficiently means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has fine tuned an arsenal of optimized technologies and field-tested methodologies that ensure the highest degree of efficiency for remote technical support and troubleshooting for IT systems of all sizes. Progent provides safe VPN support for gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity permits the engineers of Progent's remote service group to link to your company's environment without violating corporate security.

Progent's proven customer support database application includes thorough records of all service that Progent's customers have received. Progent's team service personnel have access to the records of assistance provided to each Progent client by every Progent engineer. This archive of problems and fixes is structured as a quickly exploitable support knowledge base that allows Progent's remote support engineers to share their experiences company-wide to make sure that the efficiency of Progent's support grows daily. Progent's extensive list of certifications and working associations with key industry leaders such as Cisco and Microsoft open up other vast support databases and permit fast response from manufacturers' in-house engineering staff with the result that Progent's remote service experts can determine the best resolutions promptly.

Remote services offered by Progent to companies in Birmingham Alabama include:

ProSight Fixed-price IT Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, flat-rate services designed to enable small and medium-size organizations to benefit from the same cutting-edge IT solutions deployed by some of the industry's leading corporations. Progent's ProSight line of network monitoring and management services covers all key areas of information technology including email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior analysis tools to defend endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to manage the entire threat progression including protection, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with leading backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of management outsourcing plans that provide backup-as-a-service. ProSight DPS products automate and monitor your data backup processes and enable non-disruptive backup and fast restoration of important files/folders, applications, system images, and virtual machines. ProSight DPS helps your business avoid data loss resulting from hardware failures, natural disasters, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or software glitches. Managed backup services available in the ProSight Data Protection Services portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are best suited for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking updates to your dynamic information network. Besides maximizing the security and reliability of your computer network, Progent's patch management services permit your in-house IT staff to concentrate on line-of-business initiatives and tasks that deliver maximum business value from your network. Read more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication service plans utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices. With 2FA, when you sign into a protected online account and give your password you are asked to verify who you are on a unit that only you possess and that is accessed using a different network channel. A wide range of out-of-band devices can be utilized for this added form of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can register several verification devices. To learn more about Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing suite of real-time and in-depth management reporting plug-ins created to work with the top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-up or machines with out-of-date AVs. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves network value, lowers management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security companies to deliver web-based control and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, reconfigure and debug their connectivity hardware such as routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always current, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating complex management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so that any looming issues can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time spent looking for critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an objective assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable Active Directory system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security regulations, more efficient utilization of network assets, faster troubleshooting, more reliable backup and restore, and increased uptime. See more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your company's ability either to block or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup environment that meets your company's needs. For additional information, see The ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent can provide the skills of seasoned online consulting professionals for contract information technology programs. Billing charges for ongoing consulting projects are set according to the level of expertise of the consultants required. Progent's experience with these special areas of information technology enables customers to complete critical projects within budget and on time. Progent's project-based online consulting services include:

  • Help Desk Services
    Progent's Call Center support programs for companies with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, shared Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller organizations a complete solution that manages all aspects of online desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent's Co-managed Help Desk services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Help Desk staff of veteran information technology experts provides your customers in Birmingham Alabama fast assistance from an efficient support resource with substantial experience offering telephone-based support and remote repair service for IT systems based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's concentration is to give the Help Desk recognition as a solid contributor to business productivity, and Progent's aim is to fix and not just track network problems.

  • Applications Services: Education, Customization, and Integration
    Progent's Applications Experts Group provides remote professional consulting support and training in key application fields including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom programming, and education for familiar Microsoft applications such as Microsoft CRM, MS Project, Office Word, and Office Excel. To find out additional information on Progent's consulting, customization, and education offerings, see Progent's Applications Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    System Center unifies and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center consulting experts can provide world-class online and onsite support for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new deployment of System Center2, extend or tune your current one, upgrade smoothly from an earlier release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent offers companies in Birmingham Alabama online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can adapt SCOM to accommodate your business so your IT support is proactive and automated. By exposing possible issues before they expand into network outages, remote monitoring can avoid stressful and expensive service breakdowns. Progent can also deploy system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft networks, or networks powered by a variety of platforms.
How Your Birmingham Business Can Contact Progent's Remote Service Experts
To contact Progent about emergency online help with Microsoft Windows, macOS and OS X, or Linux environments, visit Progent's Emergency Remote Help, call 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Birmingham Alabama, Progent's phone-based computer support engineers can provide expert and economical IT help the moment your business needs it. More than two decades of providing online tech support has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire high-end troubleshooting skills and to refine remote access technology to repair IT problems rapidly while avoiding the expense and lost productivity that comes with in-person service visits.

Even if your Birmingham office relies on a local independent support technician or maintains a full time IT staff that can deal with common network problems, Progent's Microsoft certified engineers are available to provide a convenient and transparent remote extension of your local resources in cases when your regular service personnel either lack the availability or the knowledge to resolve sudden system crises or especially tough integration problems.

Details of Progent's Remote Network Services for Birmingham Alabama
Progent's online support, remote repair, system security expertise, and network administration services give businesses in Birmingham Alabama the greatest leverage for your support budget. Whether you require occasional phone help and Internet-based network repair or full-time Help Desk support and system administration, Progent's professionals can deliver your business enterprise-level network support while permitting you to eliminate the cost and administration overhead of carrying a large in-house IT staff. Highlights of Progent's National Remote Support services include:

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, breadth of technical background, fine tuned remote support tools, and understanding of enterprise networking allow offices to escape the limitations associated with exclusive dependence on smaller service firms, individual freelance service providers, or over-stretched internal resources.

Progent adds value by offering:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier experts average more than a decade of real-world professional experience, in the trenches of network service, performing a broad variety of IT tasks for a large mix of customers. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting personnel. This means that you get not only world-class technical help, but also a support engineer with field-tested approaches for using technical knowledge to solve actual network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for online service and on-premises help per minute. Consequently, you owe just for received support. Progent does not demand a higher rate for off-hours or priority service, and within California or in areas where Progent provides on-premises support, Progent does not bill for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no minimum fee and requires no retainer for services delivered during regular working hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with big bills for quick fixes so you won't be tempted to permit simple problems to stay unaddressed.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to handle technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has little competition. Businesses who work with trusted freelance service providers or who employ internal support personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more robust, protected, and productive.

  • Automated Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few support firms to provide round-the-clock remote monitoring services based on Microsoft System Center Operations Manager. MS System Center Operations Manager allows your computer support to be anticipatory instead of reactive. By anticipating potential issues before they cause downtime, system monitoring can save your information network from stressful and costly service disruptions.
How Does My Business Begin Getting Online Computer Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, go to Immediate Network Support.



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    • Microsoft Certified ISA 2004 Server IT Consultant
    24-Hour Integration Support Microsoft Proxy Server

    Progent's Microsoft certified consultants offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can secure your business network from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as HTTP, which allows these security platforms to detect many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help you to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.

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    Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.

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    Remote management cards offer network administrators full control over a server without the need for a personal presence. Using remote server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote management cards to provide low-cost remote technical help. Progent has experience with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.

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    • UNIX Consult
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    Progent's Solaris family support experts provide small and mid-size companies and developers support for managing and supporting Sun Solaris environments that operate with Microsoft-powered networks. Progent can give your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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    Progent's managed services for software and firmware patch management provide organizations of any size a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, network appliances like switches and wireless access points, and IoT devices such as sensors and health monitors.

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    Progent imposes no minimum charge and requires no retainer for support services delivered during regular business hours. Progent's small granularity eliminates large bills for fast repairs so you will not be tempted to allow less critical problems to stay unaddressed.

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    Progent's Helpdesk management and co-management service programs enable companies to save money, improve output, and adapt immediately to fast-changing economic circumstances.

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    Progent's UNIX family consulting services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient one-stop consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

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    Progent's certified SQL Server 2017 experts can help your organization to plan and carry out an efficient upgrade from your existing SQL Server environment to SQL Server 2017.

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    • Cisco ASA Configuration Network Consultants
    Cisco ASA Configuration Online Support Services

    The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and business management tool based, like all Microsoft accounting solutions, on the expandable and popular platform of Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains family, offers an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP is simple to install and integrate, and with its segmented design you are able to purchase only the capability you currently need, with the option to add clients and increase functionality in the future. Progent's Dynamics GP Software support experts can help you deploy, customize and manage Dynamics GP/Great Plains 2010 and also earlier editions of Dynamics GP/Great Plains.

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    Progent's pricing model is to charge for phone service and on-premises visits by the minute. Consequently, you owe only for delivered services. Progent does not demand a higher rate for off-hours or urgent service, and within California or in regions where Progent provides in-person support, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent applies no initialization fee and asks no monthly commitment for services delivered during regular business hours. Many service organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids big bills for quick solutions so you will not be forced to permit minor problems to stay unaddressed.

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