IT Technology News and Progent Business Solutions
BlackBerry Releases BlackBerry Enterprise Server Express
RIM BlackBerry recently released BlackBerry Enterprise Server Express (BESX), featuring NO COST software and CAL licenses while providing the core connectivity, security, and administration functions of BlackBerry Enterprise Server such as wireless sync and remote availability of data and applications. But the cost savings don't end at free server software and CAL licenses. You now have the option to choose the BIS data carrier plan rather than the BlackBerry Enterprise Server data carrier plan, which can save your business up to $20 per month for each of your RIM BlackBerry clients!
RIM BlackBerry BES Server Express can be deployed on a Microsoft Exchange or Small Business Server, which can handle up to 75 clients, or on a dedicated BESX server which can support up to 2,000 clients. RIM BlackBerry BES Server Express is a great alternative for smaller organizations who until now couldn't afford connecting their workers' BlackBerry devices to their corporate IT system.
The Express edition of BlackBerry BES does not provide high availability features, monitoring, mirroring, or desk phone integration and reduces the number of available IT polices from 450 to 35. Also, BIS BlackBerry smartphone wireless data plan clients will be required to execute an initial direct-attached enterprise activation to connect to the BlackBerry Enterprise Server. After that they will have the full BlackBerry mobile messaging and organizer data experience which includes scheduling, contacts, do lists, and notes. Those using the BlackBerry Enterprise Server data plan can still enterprise activate their BlackBerry smartphones wirelessly.
How Progent's BlackBerry Experts Can Support Your Mobility Solution
Progent provides a variety of consulting support services to assist you to integrate BlackBerry BES Express and other BlackBerry platforms and utilities. Progent can assist you to resolve BlackBerry sync issues, implement wireless management services, install server and desktop software, design and validate archiving procedures, add or remove BlackBerry smartphones on Exchange Server Active Directory, and configure VPN security. For comprehensive mobile infrastructure projects, Progent's BlackBerry specialists can work with Progent's Microsoft IT experts, Cisco certified CCIE network engineers, and GIAC and CISA-certified Security professionals. This broad range of expertise, delivered through Progent's proven online service delivery model, cuts network support expenses and offers rapid and effective solutions for businesses who need to incorporate BlackBerry products smoothly into their information system.
Progent's IT consultants can also can help you with SQL setup and Exchange management to ensure that your database and messaging infrastructure work efficiently with BESX. Progent can in addition assist your business to upgrade from previous releases of RIM BlackBerry and Microsoft platforms, set up easy-to-use management utilities to help you monitor and manage BlackBerry devices throughout your company, and create a sound security plan that accommodates BlackBerry users. Progent's business continuity specialists can help you to design, implement, and test business continuity procedures to make sure that BlackBerry data records can be recovered and mobile networking functions can be rapidly restored in case of a catastrophic datacenter failure.
Progent's BlackBerry Certifications
Progent's BlackBerry-certified consultants are experts at helping small organizations plan, manage, and troubleshoot BlackBerry technology affordably and effectively, reducing the cost and hassle of maintaining a mobile workforce and promoting better business results. Progent's experts have earned all major BlackBerry certifications including BlackBerry Certified Support Specialist, BlackBerry Certified Server Support Specialist, BlackBerry Certified System Administrator, and BlackBerry Certified Solution Designer.
Call or Email Progent to Get Support from a BlackBerry-Certified Expert
To get in touch with Progent about technical expertise for BlackBerry wireless integration, call
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Hornetsecurity Altaro 365 Total Teams Chat Backup Information Technology Consulting
Hornetsecurity Altaro 365 Total Teams Chat Backup Integration Services
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Aironet AP Management Engineer
Aironet Wave 2 AP Online Technical Support
Progent's certified wireless experts can assist organizations of any size to design, implement, manage and repair Cisco Aironet wireless access point solutions to achieve the performance, range, density, expandability, security and ease of management required for seamless access between wireless and wired network infrastructure. Progent offers efficient remote and on-premises support for both end-of-life and current 802.11ac Aironet wireless access points and Progent can help you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Extended Help Desk Support
Supplemental Support Desk Computer Consultants
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent Contact
Progent Phone Numbers
For small organizations considering Progent's IT outsourcing, consulting, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
Helpdesk Sharing Remote Support Services
Support and Integration Extended Service Desk
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop technical support are intended specifically for small businesses who need immediate access to a Help Desk Service Center with expert phone support and full escalation options but who must operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Software Recommendation and Integration.
SCDPM 2012 Backup and Restore Integration Support
SCDPM 2012 and SharePoint Technical Support
Progent's Microsoft-certified consultants offer online or in-person support to help organizations of all sizes to plan, deploy, manage, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for fixing particularly stubborn problems, or full project management services. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
MCSE Expert Certified Exchange 2016 Migration Planning Online Technical Support
Microsoft Exchange Server 2016 Migration Outsourcing
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 including designing high availability infrastructure for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Helpdesk for At Home Workers Consultant
On-site Support Helpdesk for at Home Workforce
Progent has two decades of experience assisting small and mid-size companies to design, deploy, optimize, manage, and troubleshoot IT networks that support at-home workers.
MSP360 Ultimate Backup Consulting
MSP360 SQL Backup IT Consultants
Progent's data protection experts can assist you to design, deploy and debug a backup plan based on MSP360 technology. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows you to build a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from human mistakes, computer glitches, ill-intentioned insiders, and external assaults like ransomware. For more information, visit ProSight DPS 360 Backup services.
Design Consultant Small Office
Small Business Information Technology Consulting Firm
Progent's Microsoft and Cisco certified network consultants offer advanced help with a wide range of products and technologies and can deliver that assistance online nationwide or onsite in select cities across the United States and anywhere in . Progent provides online support for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft Windows and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for complex connectivity issues, plus the assistance of CISA-accredited security engineers to assist with complex security design and troubleshooting. Progent has delivered online network support to companies in all 50 states in the U.S.
64-bit Upgrade Computer Engineer
64-bit Upgrade Configuration
Progent's Microsoft-expert consultants can assist you to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of migrating to 64-bit processing, design an efficient migration strategy that reduces business interruptions, and deliver economical, professional online help to assist your organization to install 64-bit operating systems and application programs on your existing hardware.
Microsoft Entourage and Exchange Consultant
Outlook Mac Online Troubleshooting
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and transmit messages, examine the Exchange global address list, import addresses, sync up calendars, and invite people to meetings with your Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized one-on-one Entourage training.
Microsoft Software Update Services Support and Setup
Professional Windows Server Update Services
Microsoft Windows Server Update Services enables IT administrators to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and easily manage the installation of updates that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft WSUS deployment, setting up user's workstations, defining the Group Policy parameters, and ensuring your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your system environment.
Short Term IT Staff Augmentation Services Consulting Services
Immediate Staff Augmentation Services Consulting Services
Progent's temporary staff augmentation services enable organizations to meet the need for network professionals without dealing with the costs and hassle that come with vetting and recruiting reliable technical workers and without increasing your full-time head count.
Remote Colocation Migration Computer Consultants
Support and Integration Colo
Colocation sites make it possible for companies to share enterprise-class facilities for housing computer equipment that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can assist your business with all facets of your colocation program including choosing and moving to a colocation facility, creating network architecture, specifying hardware, on-site and on-line maintenance, establishing offsite network administration, and education your IT personnel.
Solaris with Windows Consultants
Services Solaris with Windows
If your company network mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy management, transparent information exchange, high dependability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration assistance offerings feature IT infrastructure integration and support, support for Windows services for UNIX, online server monitoring and management, remote technical support and repair, in-person technical support, and Helpdesk outsourcing.
NetDocs Configuration Professionals
Specialist NetDocs Security
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for legal workflows. Progent offers online access to NetDocuments consultants who can help your law firm to design, deploy, administer, tune, or troubleshoot a document management system environment based on NetDocs.
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