Consulting and Technical Support Services for RIM BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are one of todayís most successful products for achieving anytime-anywhere access to messaging, scheduling, web-based programs, and other vital business information. As the complexity of small business networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses frequently resort to external support professionals who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the need for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven online support capabilities, provides small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their IT system.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use management tools to help you monitor and administer BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize mobile software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and safely.
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry BES Server offers businesses a centralized and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs such a schedules, address books, tasks, IM, and custom business programs. Due to BlackBerry BES Server support for Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange email plus IM-aware software via Microsoft Office Live Communications Server and Lync Server integration.
Progent's BlackBerry-premier consultants can help you plan, implement, and support BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.
How Progent's BlackBerry premier Consultants Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to architecting mobile productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, implementing over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist you to select and implement appropriate security options.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, install the MDS and IM, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent for Help from a BlackBerry-Certified Expert
To contact Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.