Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are one of the most successful solutions for maintaining location-independent access to email, scheduling, web-based applications, and other critical business information. As the complexity of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for businesses of any size, successful deployment and support of BlackBerry technology has grown more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often resort to outside support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online support capabilities, provides small companies a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can track and control BlackBerry smartphones throughout your business, define security policies that are right for your company, customize mobile applications, and make sure that your network architecture is properly configured to support your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server Technical Services
The BlackBerry Enterprise Server (BES) gives companies a single and safe source for incorporating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Microsoft Exchange, Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve data consistency for collaborative programs such a calendars, address books, to-do lists, IM, and specialized business software. Due to BlackBerry Enterprise Server support for Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange messages plus IM-aware software via Microsoft Office Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier engineers can help you design, implement, and support BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

How Progent's BlackBerry certified Engineers Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including resolving enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, configuring wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using WiFi for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help you to define and install appropriate security configurations.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry engineer offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Assistance from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.

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