Consulting Support for RIM BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are among the most popular solutions for achieving anytime-anywhere access to email, calendars, web-based programs, and other vital business information. As the complexity of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has become the norm for organizations regardless of size, successful deployment and support of BlackBerry technology has become more challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently turn to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the need for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, gives small businesses an economical solution for integrating BlackBerry technology seamlessly into their information system.
Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and control BlackBerry devices throughout your company, define security policies that make sense for your business, customize wireless applications, and ensure that your IT network architecture is appropriately designed to support your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and safely.
BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry Enterprise Server offers businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for applications such a calendars, address books, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange Server, users carrying BlackBerry handsets have push-based access to Exchange messages plus IM-enabled applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to plan, configure, and maintain BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.
How Progent's BlackBerry certified Engineers Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified service professionals can in addition help your company to resolve a broad range of problems associated with synchronization, handset recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote support for small office networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support costs low and, by solving problems promptly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Expert
To ask Progent about technical help for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.