Consulting and Technical Support Services for RIM BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are one of the most popular products for achieving anytime-anywhere access to email, calendars, web applications, and other critical business data. As the complexity of small company IT technology has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for organizations regardless of size, successful integration and maintenance of BlackBerry solutions has become more challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses often turn to external support professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven online support capabilities, gives small companies an affordable solution for incorporating RIM BlackBerry products productively into their business information system.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and administer BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless applications, and ensure that your IT network infrastructure is appropriately configured to support your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for collaborative programs like schedules, address books, tasks, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, users carrying BlackBerry smartphones have push-based connectivity with Exchange messages as well as instant messaging-aware software through Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can help you design, deploy, and support BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.
How Progent's BlackBerry certified Experts Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help you to define and implement sensible security configurations.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs assessment, solution architecture, deployment strategy and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to decide which management approach and hardware products match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software editions, server hardware and mass storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Certified Specialist
In order to contact Progent about technical assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.