Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs from Research in Motion are among today’s most popular solutions for maintaining mobile access to email, scheduling, web-based programs, and other critical business information. As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for companies regardless of size, effective integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses frequently turn to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's proven online support capabilities, gives small companies an affordable alternative for integrating BlackBerry technology seamlessly into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and administer BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your network architecture is appropriately designed to support your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and safely.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications like schedules, address books, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones can have push-based access to Exchange email plus instant messaging-capable software through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified consultants can show you how to design, configure, and support BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.

How Progent's BlackBerry certified Experts Can Help Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and help your company to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
To contact Progent about technical help for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.

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