Consulting Support Services for Research In Motion BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are one of today’s most successful products for achieving mobile connectivity to messaging, scheduling, web applications, and other critical business information. As the complexity of small business IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, effective integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small organizations often turn to outside consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the need for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, gives small companies an economical solution for integrating BlackBerry technology seamlessly into their information system.
Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and administer BlackBerry smartphones throughout your company, define security policies that make sense for your business, develop custom mobile software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server offers companies a centralized and secure source for incorporating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs like schedules, address books, tasks, instant messaging, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange, users with BlackBerry handsets can have effortless connectivity with Exchange email plus IM-capable software through Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can assist you to design, implement, and support BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
How Progent's BlackBerry premier Experts Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can in addition help your company to troubleshoot a wide array of issues associated with synchronization, handset detection, messaging consistency, web access, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote help for small business networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support expenses at a minimum and, by handling problems quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about engineering expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.