Consulting and Technical Support for Research In Motion BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs from Research in Motion are among the most successful products for maintaining anytime-anywhere access to email, calendars, web applications, and other vital business information. As the complexity of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, successful integration and maintenance of RIM BlackBerry technology has become more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses often turn to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's proven remote support capabilities, provides small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information network.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you track and control BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile software, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.

BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server gives businesses a centralized and secure source for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry BES Server enables mobile BlackBerry clients to access Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for collaborative programs like calendars, address books, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange, users carrying BlackBerry handsets can have effortless connectivity with Exchange messages plus instant messaging-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified engineers can assist you to design, implement, and support BlackBerry Enterprise Server so that you improve the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

How Progent's BlackBerry certified Engineers Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned service professionals can in addition help your company to resolve a broad array of issues associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online help for small company networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support expenses low and, by handling issues promptly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network requirements assessment, system design, installation planning and execution, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry BES Server, assist your organization to determine which administration model and equipment match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, processors and mass storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can help you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Expert
To ask Progent about technical expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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