Consulting and Technical Support for RIM BlackBerry Technology
BlackBerry wireless smartphones from Research in Motion are one of today's most popular products for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business information. As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for businesses regardless of size, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses often turn to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their IT system.
Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can monitor and administer BlackBerry devices throughout your business, define security policies that are right for your business, customize mobile software, and ensure that your network architecture is appropriately designed to support your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server gives companies a centralized and safe source for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs like schedules, address books, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users with BlackBerry handsets can have effortless access to Exchange messages plus IM-enabled applications via Microsoft Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can help you plan, configure, and maintain BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
How Progent's BlackBerry premier Engineers Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist you to select and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Exchange data flow, generate, edit, and assign WLAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
To ask Progent about technical assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.