Consulting and Technical Support for RIM BlackBerry Technology
BlackBerry wireless PDAs from Research in Motion are one of today's most successful solutions for achieving mobile connectivity to messaging, scheduling, web programs, and other critical business information. As the complexity of small business networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, successful integration and support of RIM BlackBerry solutions has become increasingly difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient online support capabilities, provides small companies an economical solution for integrating BlackBerry products productively into their business information system.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to monitor and administer BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry BES Server offers businesses a single and secure source for integrating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs like schedules, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry smartphones have effortless access to Exchange email as well as IM-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified consultants can help you plan, deploy, and maintain BlackBerry BES Server so that you improve the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the expense of maintaining mobile workers.
How Progent's BlackBerry premier Experts Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to use administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help you to define and install sensible security configurations.
Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement access control lists, manage Exchange Server data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Help from a BlackBerry-Qualified Expert
In order to contact Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.