Consulting and Technical Support Services for Research In Motion BlackBerry Environments
BlackBerry mobile PDAs from Research in Motion are one of the most successful solutions for achieving anytime-anywhere connectivity to email, scheduling, web programs, and other vital business data. As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the norm for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses frequently resort to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry environments economically and efficiently, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote support model, provides small businesses an affordable alternative for integrating BlackBerry technology productively into their IT network.
Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to monitor and control BlackBerry devices across your company, define security policies that are right for your business, customize mobile software, and ensure that your IT network infrastructure is properly configured to support your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and safely.
BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server offers businesses a single and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to access Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs like schedules, contact lists, to-do lists, instant messaging, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange, users with BlackBerry handsets have push-based access to Exchange email plus IM-capable applications via Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier engineers can help you plan, deploy, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.
How Progent's BlackBerry certified Consultants Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can also assist your business to troubleshoot a wide range of problems associated with synchronization, handset recognition, email consistency, web access, wireless connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.
As a leader in delivering nationwide online technical assistance for small business networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support costs at a minimum and, by handling issues promptly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer has expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
In order to get in touch with Progent about technical expertise for BlackBerry wireless integration, phone