Consulting Support Services for RIM BlackBerry Solutions
BlackBerry wireless PDAs from Research in Motion are among the most successful solutions for achieving location-independent connectivity to messaging, calendars, web programs, and other vital business data. As the sophistication of small business IT technology has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the norm for companies regardless of size, effective integration and support of RIM BlackBerry technology has grown more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations frequently turn to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry-based solutions economically and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, gives small companies an economical alternative for incorporating BlackBerry products productively into their business information system.
Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined administration utilities to help you monitor and control BlackBerry devices throughout your business, define security policies that make sense for your business, customize wireless applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.
BlackBerry BES Server Integration Support
The BlackBerry BES Server gives companies a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve consistent information for collaborative programs such a schedules, contact lists, tasks, notes, and specialized business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange, users with BlackBerry handsets can have push-based connectivity with Exchange email as well as IM-capable software through Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to design, implement, and troubleshoot BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.
How Progent's BlackBerry premier Engineers Can Help Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and assist you to select and install appropriate security options.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs assessment, solution design, roll-out planning and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and equipment match your needs, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software editions, processors and mass storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry-certified expert can help your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to perform company-wide security assessment and compliance validation and recommend improvements to support your BlackBerry environment.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.