Consulting and Technical Support for RIM BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless PDAs from Research in Motion are one of today's most successful solutions for achieving anytime-anywhere connectivity to messaging, scheduling, web programs, and other critical business data. As the complexity of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, successful integration and support of RIM BlackBerry technology has grown more difficult. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses frequently resort to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, provides small companies a budget-friendly alternative for integrating RIM BlackBerry technology productively into their information system.

Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you track and control BlackBerry devices across your company, define security policies that make sense for your business, customize mobile software, and make sure that your network architecture is appropriately configured to support your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.

BlackBerry BES Server Consulting and Technical Support
The BlackBerry BES Server offers companies a single and safe source for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve data consistency for collaborative programs like calendars, address books, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones have push-based connectivity with Exchange email as well as IM-capable applications via Microsoft Live Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified engineers can show you how to plan, install, and troubleshoot BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.

How Progent's BlackBerry premier Engineers Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can also help your company to resolve a broad range of problems associated with synchronization, handset detection, email consistency, web access, wireless connections, IM, workstation software configuration, and Desktop Redirector.

As a leader in delivering countrywide online consulting services for small business networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support expenses low and, by dealing with problems quickly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry device clients on Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Expert
In order to contact Progent about technical expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.



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