Wireless Consulting Services

Consulting Support for Research In Motion BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are among the most popular solutions for achieving anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. As the complexity of small company IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations often turn to external consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry-based environments economically and effectively, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's efficient remote support capabilities, provides small companies an economical alternative for integrating BlackBerry products seamlessly into their information system.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and administer BlackBerry smartphones across your company, define security policies that are right for your business, develop custom mobile software, and make sure that your network architecture is properly designed to support your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for applications like calendars, contact lists, tasks, notes, and custom business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange messages as well as IM-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-certified consultants can assist you to design, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

How Progent's BlackBerry certified Consultants Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, configuring wireless software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry engineers can also help you to operate management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help your company to select and install appropriate security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, solution design, deployment planning and implementation, performance optimization, design of a high-availability environment, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a wireless environment that meets your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, assist your organization to determine which management model and physical components match your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, server hardware and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry expert can help your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Expert
In order to ask Progent about engineering expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.