Wireless Consulting Support

Consulting Support for Research In Motion BlackBerry Solutions
BlackBerry mobile PDAs from Research in Motion are one of today’s most successful solutions for maintaining location-independent connectivity to email, scheduling, web applications, and other critical business data. As the complexity of small company networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the standard for organizations of any size, effective integration and support of RIM BlackBerry solutions has become increasingly challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations often resort to external support professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, gives small companies an affordable alternative for integrating BlackBerry products seamlessly into their IT network.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and administer BlackBerry devices throughout your company, recommend security policies that are right for your company, customize mobile software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server gives companies a single and secure mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry devices with PC desktops to ensure up-to-date information for collaborative programs like calendars, contact lists, tasks, IM, and custom business programs. Due to BlackBerry BES Server support for Exchange, users carrying BlackBerry smartphones can have push-based access to Exchange email as well as instant messaging-capable applications via Microsoft Communications Server and Lync Server 2010 support.

Progent's BlackBerry-premier engineers can help you plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

How Progent's BlackBerry premier Engineers Can Help Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security options.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology needs analysis, system architecture, installation strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which management model and hardware products match your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, processors and storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry-certified expert can help your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about engineering expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.