Consulting and Technical Support Services for RIM BlackBerry Environments
BlackBerry mobile smartphones from Research in Motion are one of the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web applications, and other vital business data. As the sophistication of small business IT technology has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the norm for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations often turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery model, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their business information system.
Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and administer BlackBerry devices throughout your company, define security policies that are right for your company, develop custom mobile applications, and ensure that your IT network architecture is properly designed to support your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
BlackBerry BES Server Technical Services
The BlackBerry BES Server offers companies a single and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to connect to Microsoft Exchange, Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for collaborative programs like calendars, contact lists, tasks, IM, and custom business software. Due to BlackBerry BES Server support for Exchange, mobile workers carrying BlackBerry handsets can have effortless access to Exchange email as well as IM-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier consultants can assist you to design, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.
How Progent's BlackBerry premier Experts Can Help Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can also help your company to troubleshoot a wide range of issues concerning synchronization, device detection, messaging reconciliation, web browsing, wireless connectivity, IM, PC software installation, and Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small company IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support expenses low and, by handling problems promptly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and delete BlackBerry device clients on Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Help from a BlackBerry-Certified Specialist
To ask Progent about technical help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.