Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless PDAs from Research in Motion are one of todayís most popular solutions for achieving location-independent connectivity to email, calendars, web-based applications, and other critical business data. As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for businesses of all sizes, successful deployment and support of RIM BlackBerry solutions has grown more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small organizations frequently resort to outside support firms who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven online service delivery capabilities, gives small companies an economical solution for integrating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management tools so you can monitor and control BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is properly designed to support your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.
BlackBerry Enterprise Server Technical Help
The BlackBerry BES Server gives businesses a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to access Microsoft Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs like schedules, address books, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers with BlackBerry smartphones have push-based access to Exchange messages as well as IM-enabled software through Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier engineers can assist you to design, implement, and maintain BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
How Progent's BlackBerry premier Consultants Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including resolving enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise system and assist you to select and implement sensible security options.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange Server data flow, create, update, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
In order to contact Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.