Consulting and Technical Support for RIM BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless smartphones from Research in Motion are among the most successful solutions for achieving location-independent access to email, scheduling, web-based programs, and other critical business data. As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for companies regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small organizations often turn to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the need for an in-house BlackBerry technology specialist and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their information network.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and administer BlackBerry smartphones across your business, define security policies that are right for your business, customize mobile software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and safely.

BlackBerry BES Server Integration Help
The BlackBerry Enterprise Server offers companies a single and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs such a calendars, address books, tasks, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, users carrying BlackBerry smartphones have effortless access to Exchange email plus instant messaging-capable applications via Microsoft Communications Server and Lync Server support.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified consultants can show you how to plan, deploy, and support BlackBerry BES Server so that you improve the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

How Progent's BlackBerry certified Experts Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can in addition help your company to resolve a wide array of problems associated with synchronization, handset recognition, messaging reconciliation, web browsing, wireless connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online help for small office networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support costs at a minimum and, by handling problems quickly, improves the output of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements assessment, solution design, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and physical components meet your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about options for software editions, processors and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist you to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.

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