Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless PDAs from Research in Motion are among the most successful products for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other vital business data. As the complexity of small company IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations of any size, effective deployment and support of BlackBerry solutions has become more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the need for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, gives small companies a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and control BlackBerry smartphones across your business, define security policies that make sense for your company, develop custom mobile software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry Enterprise Server offers companies a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs such a calendars, address books, tasks, IM, and specialized business programs. Due to BlackBerry BES Server support for Exchange, users with BlackBerry handsets have push-based connectivity with Exchange email as well as IM-enabled software via Microsoft Office Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier engineers can help you design, install, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
How Progent's BlackBerry premier Engineers Can Help Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, implementing wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry consultants can also help you to use management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to define and install appropriate security configurations.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about technical help for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.