Consulting Support Services for RIM BlackBerry Environments
BlackBerry wireless smartphones from Research in Motion are one of the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other vital business information. As the complexity of small company networks has increased, and as the need for enterprise-class security, reliability, and recoverability has become the norm for organizations of all sizes, effective integration and support of BlackBerry technology has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small organizations often turn to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's proven remote support model, provides small companies an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and administer BlackBerry devices throughout your business, recommend security policies that are right for your business, customize wireless applications, and ensure that your network infrastructure is appropriately designed to support your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server gives businesses a centralized and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs such a calendars, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless connectivity with Exchange email plus IM-capable software through Microsoft Office Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier consultants can assist you to plan, deploy, and maintain BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
How Progent's BlackBerry certified Experts Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can also assist you to resolve a wide array of problems concerning synchronization, handset recognition, email consistency, web access, wireless connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online help for small office networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support costs low and, by handling issues promptly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Support from a BlackBerry-Certified Professional
If you wish to contact Progent about professional help for BlackBerry mobile wireless technology, call