Consulting and Technical Support Services for Research In Motion BlackBerry Technology
BlackBerry wireless smartphones from Research in Motion are one of today’s most successful products for achieving mobile connectivity to messaging, scheduling, web-based programs, and other critical business information. As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, successful deployment and support of BlackBerry solutions has grown more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses frequently resort to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the need for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, coupled with Progent's efficient remote support model, provides small businesses an economical alternative for integrating RIM BlackBerry technology seamlessly into their IT system.
Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can monitor and control BlackBerry devices across your business, define security policies that make sense for your business, customize mobile software, and make sure that your IT network architecture is properly designed to support your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server (BES) offers companies a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry BES Server enables wireless BlackBerry clients to connect to Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs like schedules, address books, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, users with BlackBerry handsets have push-based access to Exchange email as well as IM-capable applications via Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier engineers can help you plan, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.
How Progent's BlackBerry premier Consultants Can Help Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can also assist your business to troubleshoot a broad array of problems associated with synchronization, device detection, email consistency, web access, mobile connections, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small office IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support costs at a minimum and, by handling issues promptly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Specialist
To contact Progent about technical assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.