Wireless Consulting Services
Online and On-premises Help for Business Networks
BlackBerry and BlackBerry Enterprise Server Support
Consulting Support Services for RIM BlackBerry Environments
BlackBerry wireless smartphones from Research in Motion are one of the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other vital business information. As the complexity of small company networks has increased, and as the need for enterprise-class security, reliability, and recoverability has become the norm for organizations of all sizes, effective integration and support of BlackBerry technology has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small organizations often turn to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's proven remote support model, provides small companies an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and administer BlackBerry devices throughout your business, recommend security policies that are right for your business, customize wireless applications, and ensure that your network infrastructure is appropriately designed to support your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server gives businesses a centralized and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs such a calendars, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless connectivity with Exchange email plus IM-capable software through Microsoft Office Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier consultants can assist you to plan, deploy, and maintain BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
How Progent's BlackBerry certified Experts Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can also assist you to resolve a wide array of problems concerning synchronization, handset recognition, email consistency, web access, wireless connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online help for small office networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support costs low and, by handling issues promptly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Support from a BlackBerry-Certified Professional
If you wish to contact Progent about professional help for BlackBerry mobile wireless technology, call
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IT Consulting Remote Access
Cisco RADIUS Security Online Support Services
Cisco's network security and remote connection technology for small businesses provide a complete line of manageable security solutions to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align best with your business goals.
Remote Support Windows Server 2016 Multi-domain clusters
Windows Server 2016 Disaster Recovery Planning Troubleshooting
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Remote Workers Collaboration Software Network Engineer
Urgent Remote Workforce Collaboration Software Help and Support
Progent can assist small and medium-size companies to set up collaboration technology to allow their teleworkers to benefit from productive teamwork with fellow workers and other stakeholders.
Citrix desktop virtualization Engineers
24 Hour Citrix NetScaler Consulting Services
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop solution that improves the strategic value of your information network; integrate XenDesktop software with your servers, end-user computers, and printers; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to manage your XenDesktop solution effectively.
Windows Server 2012 R2 Hyper-V Virtual Switch Consultant
Online Technical Support Windows Server 2012 R2 Multitenancy
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, automate network administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
ASA 5500-X Firewall with Firepower Network Consultant
Cisco ASA 5500-X Firewall Consulting
Progent's certified Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home offices to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, high throughput, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security holes.
Cybersecurity Companies CISM
CISM Certified Cybersecurity Management Engineer
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the basic capabilities and global standards of performance that information security professionals are required to master. It gives business management the assurance that consultants who have qualified for their CISM certification possess the background and knowledge to deliver efficient security management and consulting services.
On-site Technical Support VoIP
VoIP Phones Online Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco SRST systems for survivability.
24-Hour Computer Ransomware Forensics Network Engineer
MongoLock ransomware protection and recovery Engineers
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning technology from SentinelOne to guard endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the entire threat progression including protection, detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
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