Wireless Consulting Support
Remote and Onsite Help for Business Networks
BlackBerry Support
Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are among today's most popular products for maintaining location-independent connectivity to email, scheduling, web programs, and other critical business data. As the sophistication of small company IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for organizations of all sizes, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations frequently turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online support capabilities, provides small businesses an economical alternative for integrating BlackBerry technology productively into their business information system.
Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you track and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize mobile applications, and ensure that your IT network infrastructure is properly designed to support your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry BES Server gives companies a centralized and safe source for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for applications like calendars, contact lists, to-do lists, IM, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users carrying BlackBerry smartphones have push-based access to Exchange email plus instant messaging-capable applications via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to plan, configure, and maintain BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
How Progent's BlackBerry certified Engineers Can Help Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization issues to architecting mobile productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also help you to resolve a wide range of issues concerning synchronization, handset recognition, messaging consistency, web browsing, wireless connectivity, IM, workstation application installation, and Desktop Redirector.
As a top innovator in providing nationwide online support for small business IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support expenses at a minimum and, by handling problems quickly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, control Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Support from a BlackBerry-Qualified Specialist
If you wish to contact Progent about technical help for BlackBerry mobile wireless technology, phone
An index of content::
Engineers ProSight VM Hosting
Private Clouds for Small Businesses Consultants
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in an environment that gives the highest degree of availability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management services are based on mature virtualization technologies that allow small businesses with mixed- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Exchange 2003 Upgrade Online Help
After Hours Microsoft Exchange Technical Support
Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2003 migration plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Data Center Colocation Professionals
Data Center Colocation Help and Support
Colocation sites make it possible for companies to share world-class facilities for housing computer hardware that supports vital applications and services. Progent's Microsoft and Cisco certified IT experts can help your business with all facets of your colocation strategy such as selecting and moving to a colocation facility, designing network topology, specifying required equipment, on-site and remote maintenance, setting up offsite network management, and training your IT staff.
Network Engineer Windows 2003 Cluster
Fault Tolerant Network Support Services
Progent's Disaster Recovery/Business Continuity consultants have in-depth backgrounds helping small and mid-size organizations to reduce system downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, high-availability IT infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can help you to develop and test a sensible business continuity strategy that matches your business needs and budget. Progent's disaster recovery specialists can assist you to architect, deploy, and manage fault-tolerant technologies such as redundant Internet connectivity, virtualization, clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
Apple Mac with Windows integration Technology Consulting Services
Support Outsourcing Apple macOS and Windows
Progent's service specialists in Mac and Windows technology can help you integrate Mac and Windows systems into seamless networks with resource sharing and workgroup functionality. Allowing efficient co-existence among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Windows products. Progent's background in Microsoft and Apple consulting makes it possible to provide world class assistance to businesses that depend on these platforms to keep their competitive edge. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
24-7 IT Consultant Windows Server 2016 Storage Spaces Direct
Windows Server 2016 Migration Technical Consultant
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.
Aironet Consulting
24/7 Aironet Outdoor Wi-Fi Access Point Technical Consultant
Progent's Cisco certified Wi-Fi experts can provide economical remote and on-premises help for end-of-life and modern Wave 2 Aironet wireless APs and Progent can help your business to design and manage Wi-Fi environments that include indoor and outdoor/industrial Aironet APs.
Juniper NetScreen IPsec VPN Firewall Support
Evaluation Juniper Firewall/VPN
Progent's Juniper-authorized NetScreen engineer can help your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to more current Juniper technologies, and repair network infrastructure issues in all-Juniper or mixed-technology environments.
On-site Technical Support Small Business WAP121
24-Hour Small Business WAP121 Network Engineer
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi network experts can provide remote or on-premises integration and debugging support to assist your organization to design, configure, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture.
24/7/365 Migration Consulting Exchange 2000
Microsoft Experts Exchange 2000 Server Upgrade Online Support
Progent is one of the most qualified IT consulting firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small businesses get the full advantages of Exchange 2000 for typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
Exchange SE Disk Availability Group Consultant
Exchange SE Integration IT Consultant
Progent can help your organization in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
Offsite Workforce Network Infrastructure Remote Support
Teleworker Network Infrastructure Support and Help
Progent can assist small and mid-size businesses to plan, configure and debug the network infrastructure to support teleworkers.
Microsoft Co-managed Call Center Help and Support
Co-managed Heldesk On-site Support
Progent's Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
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