Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are one of todayís most popular products for maintaining anytime-anywhere access to email, scheduling, web applications, and other vital business information. As the complexity of small company IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the standard for companies regardless of size, successful deployment and maintenance of BlackBerry technology has become more challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven online service delivery capabilities, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their information system.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to monitor and administer BlackBerry devices across your business, define security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is properly configured to support your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry BES Server offers companies a centralized and safe source for incorporating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for collaborative programs such a schedules, contact lists, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users with BlackBerry smartphones have push-based connectivity with Exchange email plus instant messaging-aware applications through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier engineers can assist you to design, install, and troubleshoot BlackBerry BES Server so that you maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the expense of supporting a mobile workforce.
How Progent's BlackBerry premier Engineers Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned service professionals can in addition assist your business to resolve a wide array of problems associated with synchronization, device recognition, email consistency, web access, mobile connectivity, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote consulting services for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support costs at a minimum and, by solving problems promptly, maximizes the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and remove BlackBerry smartphone users on Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Help from a BlackBerry-Certified Consultant
If you wish to contact Progent about engineering expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.